Dodge Durango 2012 User manual

Durango
Chrysler Group LLC
OWNER’S MANUAL
2012
2012 Durango
12WD01-126-AA First Edition Printed in U.S.A.
907706 Durango_OM cover.indd 1 3/10/11 2:26 PM

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and the
name Chrysler Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or optional
on this vehicle. This manual may also include a description
of features and equipment that are no longer available or
were not ordered on this vehicle. Please disregard any
features and equipment described in this manual that are
not on this vehicle.
Chrysler Group LLC reserves the right to make changes in
design and specifications, and/or make additions to or
improvements to its products without imposing any obliga-
tion upon itself to install them on products previously
manufactured.
Copyright © 2011 Chrysler Group LLC

TABLE OF CONTENTS
SECTION PAGE
1
INTRODUCTION ............................................................3
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE .............................15
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE .............................113
4
UNDERSTANDING YOUR INSTRUMENT PANEL ..................................313
5
STARTING AND OPERATING ................................................445
6
WHAT TO DO IN EMERGENCIES ............................................. 587
7
MAINTAINING YOUR VEHICLE ..............................................621
8
MAINTENANCE SCHEDULES .................................................681
9
IF YOU NEED CONSUMER ASSISTANCE ........................................ 697
10
INDEX ...................................................................711
1
2
3
4
5
6
7
8
9
10

INTRODUCTION
CONTENTS
䡵Introduction ........................... 4
䡵Rollover Warning ....................... 6
䡵How To Use This Manual .................. 8
䡵Warnings And Cautions .................. 10
䡵Vehicle Identification Number ............. 11
䡵Vehicle Modifications/Alterations ........... 13
1

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This is a specialized utility vehicle. It can go places and
perform tasks that conventional passenger cars are not
intended. It handles and maneuvers differently from
many passenger cars both on-road and off-road, so take
time to become familiar with your vehicle.
The two-wheel drive version of this vehicle was designed
for on-road use only. It is not intended for off-road
driving or use in other severe conditions suited for a
four-wheel drive vehicle.
Before you start to drive this vehicle, read the Owner’s
Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmis-
sion, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills
will improve with experience. When driving off-road or
working the vehicle, don’t overload the vehicle or expect
the vehicle to overcome the natural laws of physics.
Always observe federal, state, provincial and local laws
wherever you drive.
As with other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or a
collision. Refer to “On-Road/Off-Road Driving Tips” in
“Starting And Operating” for further information.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
4 INTRODUCTION

NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR威parts, and cares about
your satisfaction.
1
INTRODUCTION 5

ROLLOVER WARNING
Utility vehicles have a significantly higher rollover rate
than other types of vehicles. This vehicle has a higher
ground clearance and a higher center of gravity than
many passenger cars. It is capable of performing better in
a wide variety of off-road applications. Driven in an
unsafe manner, all vehicles can go out of control. Because
of the higher center of gravity, if this vehicle is out of
control it may roll over when some other vehicles may
not.
Do not attempt sharp turns, abrupt maneuvers, or other
unsafe driving actions that can cause loss of vehicle
control. Failure to operate this vehicle safely may result
in a collision, rollover of the vehicle, and severe or fatal
injury. Drive carefully.
Rollover Warning Label
6 INTRODUCTION

Failure to use the driver and passenger seat belts pro-
vided is a major cause of severe or fatal injury. In fact, the
U.S. government notes that the universal use of existing
seat belts could cut the highway death toll by 10,000 or
more each year and could reduce disabling injuries by
two million annually. In a rollover crash, an unbelted
person is significantly more likely to die than a person
wearing a seat belt. Always buckle up.
1
INTRODUCTION 7

HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
8 INTRODUCTION

1
INTRODUCTION 9

WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against op-
erating procedures that could result in a collision or
bodily injury. It also contains CAUTIONS against proce-
dures that could result in damage to your vehicle. If you
do not read this entire manual, you may miss important
information. Observe all Warnings and Cautions.
10 INTRODUCTION

VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on a
plate located on the left front corner of the instrument
panel pad, visible from outside of the vehicle through the
windshield and is stamped into the right front body,
behind the right front seat. Move the right front seat
forward to allow better viewing of the stamped VIN. The
VIN is also located on the Automobile Information
Disclosure Label affixed to a window on your vehicle.
Save this label for a convenient record of your vehicle
identification number and optional equipment.
VIN Location
1
INTRODUCTION 11

NOTE: It is illegal to remove or alter the VIN.
Right Front Body VIN Location
12 INTRODUCTION

VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
1
INTRODUCTION 13

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
䡵A Word About Your Keys ................. 18
▫Wireless Ignition Node (WIN) ............ 18
▫KeyFob............................ 19
▫Removing Key Fob From Ignition .......... 20
▫Key-In-Ignition Reminder ............... 22
䡵Sentry Key威.......................... 23
▫Replacement Keys ..................... 24
▫Customer Key Programming ............. 24
▫General Information ................... 24
䡵Vehicle Security Alarm — If Equipped ........ 25
▫Rearming The System .................. 25
▫To Arm The System ................... 25
▫To Disarm The System ................. 26
▫Tamper Alert ........................ 27
䡵Illuminated Entry ...................... 28
䡵Remote Keyless Entry (RKE) .............. 29
▫To Unlock The Doors .................. 29
▫To Lock The Doors .................... 30
2

▫Using The Panic Alarm ................. 31
▫Programming Additional Transmitters ...... 31
▫Transmitter Battery Replacement .......... 31
▫General Information ................... 33
䡵Remote Starting System — If Equipped ....... 35
▫How To Use Remote Start ............... 35
䡵Door Locks ........................... 39
▫Manual Door Locks ................... 39
▫Power Door Locks .................... 40
▫Child-Protection Door Lock System — Rear
Doors ............................. 41
䡵Keyless Enter-N-Go™ ................... 44
䡵Windows ............................ 49
▫Power Windows ...................... 49
▫Wind Buffeting ....................... 52
䡵Liftgate ............................. 53
▫Power Liftgate — If Equipped ............ 53
䡵Occupant Restraints ..................... 57
▫Lap/Shoulder Belts .................... 60
▫Lap/Shoulder Belt Operating Instructions .... 61
▫Lap/Shoulder Belt Untwisting Procedure .... 65
▫Adjustable Upper Shoulder Belt Anchorage . . . 66
▫Seat Belts In Passenger Seating Positions ..... 66
▫Automatic Locking Retractor Mode (ALR) —
If Equipped ......................... 67
▫Energy Management Feature ............. 68
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Seat Belt Pretensioners ................. 69
▫Supplemental Active Head Restraints (AHR) . . 69
▫Enhanced Seat Belt Use Reminder System
(BeltAlert威) ......................... 73
▫Seat Belts And Pregnant Women .......... 74
▫Seat Belt Extender ..................... 74
▫Supplemental Restraint System (SRS) — Air
Bags .............................. 75
▫Advanced Front Air Bag Features .......... 77
▫Air Bag Deployment Sensors And Controls . . . 81
▫Event Data Recorder (EDR) .............. 88
▫Child Restraints ...................... 89
䡵Engine Break-In Recommendations ......... 106
䡵Safety Tips .......................... 107
▫Transporting Passengers ............... 107
▫Exhaust Gas ........................ 107
▫Safety Checks You Should Make Inside The
Vehicle ............................ 108
▫Periodic Safety Checks You Should Make
Outside The Vehicle .................. 110
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

A WORD ABOUT YOUR KEYS
Your vehicle uses a keyless ignition system. This system
consists of a Key Fob with Remote Keyless Entry (RKE)
transmitter and a Wireless Ignition Node (WIN) with
integral ignition switch. You can insert the Key Fob into
the ignition switch with either side up.
Keyless Enter-N-Go Feature
This vehicle is equipped with the Keyless Enter-N-Go
feature, refer to “Starting Procedures” in “Starting And
Operating” for further information.
Wireless Ignition Node (WIN)
The Wireless Ignition Node (WIN) operates similar to an
ignition switch. It has four operating positions, three of
which are detented and one spring-loaded. The detented
positions are OFF, ACC, and ON/RUN. The START
position is a spring-loaded momentary contact position.
When released from the START position, the switch
automatically returns to the detented ON/RUN position.
NOTE: With the Keyless Enter-N-Go feature, the Elec-
tronic Vehicle Information Center (EVIC) will display the
ignition switch position (OFF/ACC/RUN). Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE