Dors 800 User manual

USER MANUAL
800
BANKNOTE SORTER
www.dors.com
User Manual
Version 1.0 Int
Production date:
BANKNOTE
SORTER
© DORS LLC 2016
EBKM.00D800.00.00.000-02UM_Int
Pantone 7502C Pantone 7502C

3
DORS 800 BANKNOTE SORTER
Contents
Introduction....................................................................... 4
Specifications..................................................................... 4
Safety Precautions.............................................................. 5
Delivery Set....................................................................... 5
Appearance....................................................................... 6
Control panel..................................................................... 7
External Sensors, Path Sensors and Diverter.......................... 7
Preparing for Operation....................................................... 8
Operation.......................................................................... 9
Setup Menu....................................................................... 12
Detection.......................................................................... 12
Count Rate........................................................................ 13
Information....................................................................... 13
Pockets limit...................................................................... 14
Print................................................................................. 15
Orientation sorting............................................................. 15
Advanced.......................................................................... 18
Wide visual mode............................................................... 18
Sound Volume ................................................................... 19
LCD Brightness ................................................................. 19
Factory reset..................................................................... 19
Theme selection ................................................................ 19
Language ......................................................................... 20
Operating Keys................................................................... 20
Messages in course of operation........................................... 36
Maintenance...................................................................... 39
Troubleshooting.................................................................. 40
Transportation and Storage.................................................. 40
Support and Warranty......................................................... 40
Firmware Upgrade.............................................................. 40
Warranty Conditions............................................................ 43

5
Specifications
Hopper capacity, not more than....................................... 500 banknotes
Stacker capacity, not more than........................................ 200 banknotes
Reject pocket capacity, not more than …………............... 100 banknotes
Value counting speed (±10%)................. 600/900/1200/1500 note/min
Banknote size.......................................... 100—190 mm (width),
58—90 mm (length),
0,05—0,2 mm (thickness)
Batch select...................................................................... 1—999
Banknotes feed system.......................... roller system of a friction type
Sensors ............................ a line of photosensitive elements with an
infrared and visible lighting, (CIS). Ultraviolet
sensors (2 pcs. for transmitted light and 2 pcs.
for reflected light). Multichannel magnetic
sensors (1 pc. at the centre, 2 pcs. at the sides).
Display.................................................... Color TFT LCD 4.3" (11cm) with
resistive touch sensor.
Power supply........................................... 100-240 VAC, ~50/60 Hz
Current consumption, not more than....... 2A (100 V) -1A (240 V)
Operating temperature range.............................................10°C to 35°C
Relative air humidity at +25°C................ 40% to 80%
Atmospheric pressure............................. 84 to 107 kPa (630 to 800 mm Hg)
Overall dimensions:
Height........................................................................................ 345 mm
Width ........................................................................................ 305 mm
Depth ........................................................................................ 295 mm
Net weight.................................................................................. 10 kg
Gross weight.............................................................................. 13 kg
Average lifespan…………………………………………………… 7 years
4DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
Introduction
Dear Customer,
We would like to thank you for purchase of DORS 800, two pocket banknote
sorter that recognizes value and authenticity of banknotes of different
currencies, and sort them by orientation or by denomination.
DORS 800 (hereafter «sorter») is developed by DORS LLC, Russia, and
manufactured by DORS Industries (China) Ltd.
The machine is intended for counting and sorting of US dollars, Euros and
other world and local currencies (depending on client's choice and availability
of certain currency's software). Authenticity verification is based on visible and
infrared images of both sides of banknotes, and their magnetic and ultraviolet
response as well.
Delivery Set:
Banknote sorter DORS 800..............................................................… 1 pc.
Power cord........................................................................................… 1 pc.
Stylus…................................................................................................ 2 pcs.
USB cable (A-B type)…........................................................................ 1 pc.
User manual…...................................................................................... 1 pc.
Package…............................................................................................ 1 set.
Banknote guide.................................................................................… 2 pcs.
Cleaning brush..................................................................................... 1 pc.
Dry tissue............................................................................................. 1 pc.
Safety Precautions
To ensure long lifespan and a reliable operation of the sorter, user should
meet the following operation requirements and observe the below-mentioned
safety precautions:
1 The sorter's rotating parts are potentially hazardous for the user. Do not
touch the gear as it may cause an injury. We highly recommend that the
user avoid wearing any jewelry and loose clothes, and cover long hair when
operating the machine.
2 Do not touch by wet hands the sorter, the power supply plug and the power
cord as it may cause an electric shock.
3 When closing the top cover, mind your fingers as you may squeeze them.
At operation with an open top cover, make sure about its steady state. A
sudden closing of the cover may cause an injury.
4 Avoid getting of any metal object or liquid into the sorter.
5 Use an electric outlet with a protective earth contact (PE) to connect the
sorter to the power supply. The outlet should be located close to user's
workplace.
6 Avoid usage of the power other thanincluded in the delivery set; do not
pull the power cord to disconnect it from the outlet, neither bend it nor twist.
7 If you do not use the sorter for a long time, its power switch shall be in
the «O» position. Upon work completion, disconnect the machine from the
power supply.
8 The sorter shall be installed on an even horizontal surface.
9 Do not use the machine at extremely high or low temperatures; avoid
humidity and the exposition to direct sunlight.
10 When the sorter is working, do not switch it off, do not pull the power plug
out of outlet, do not open machine's cover. It may cause a damage of the
sorter.
11 Before cleaning the sensors of the path, make sure the sorter is switched
off.
12 When you are choosing the place of sorter's installation, avoid the areas
with high level of dust content.
13 At installation and use of the sorter, keep some space sufficient for opening
its upper part and getting access to the path.
14 To avoid any inflammation or short circuit, do not install the device in places
where it may be at risk of a soot or steam exposure.

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76
Appearance
Figure 1
Figure 2
1 Screw to
adjust a gap between
hopper's rollers.
2 Banknote guides.
3 Hopper.
4 Locks providing
access to
mechanism.
5 Control panel.
6 Reject pocket.
7 Stacker.
8 Stacker wheels.
9 Carrying handles.
10 Upper part.
11 Base.
12 Power switch.
13 Fuse.
14 Power connector.
15 Connector for an e xternal printer
or a video surveillance
device.
16 USB port for PC connection.
17 Socket for external display.
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
External Sensors, path sensors and diverter
To open the path, press simultaneously the locks fixing an upper part (see
Fig. 1, item 4), and then, holding the hollows of the case, pull the upper part of
the sorter (see Fig. 2, item 10) up to the stop. To close the path, push the upper
part up to a click.
Fig. 5, Fig. 6, and Fig. 7 show the external sensors, the path sensors and
the pocket switch.
Control panel
Figure 3
1 The softkeys for the
start and user
selection.
2 Touch screen display.
1 Hopper sensors
2 Reject pocket sensor
3;4 Stacker sensors
11 2
5 Lighting
6 Contact image sensor (CIS)
Figure 4
Figure 5
6
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7 Contact image sensor
8 UV reflection sensors
9 Magnetic sensors
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8
5
9
Figure 7
10 Counting sensors
11 Diverter
10 11
Figure 6
Preparing for Operation
1 Make sure that the safety precautions mentioned in the relevant section of
the manual are kept.
2 Install the banknote guide (Fig. 1, item 2) included in the delivery set:
2.1 Take one banknote guide (Fig. 1, item 2) and match the tabs of the
guide (see Fig. 8) with the slots of the banknote guide holder (see
Fig. 9).
2.2 Push the guide into the holder (see Fig. 10).
2.3 To fasten the guide on the holder, move it down up to the stop (see
Fig. 11).
Repeat points for the second banknote guide.2.4 2.1-2.3
2.5 T o check that the banknote guides are installed properly, move the
guides manually aside, to the maximum and minimum; the
movement shall be synchronous and without jerks.
To remove the guide (for example, before transportation), take the upper
part of the guide, press it slightly and then pull it up.
Figure 8
Clamps
Tabs
Figure 9
BanknoteBanknote
guide holderguide holder
Banknote
guide holder
Slots
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
Figure 10 Figure 11
3. Connect the sorter to electric outlet by power cord.
Operation
1 Make sure that the safety precautions mentioned in the relevant section of
the manual are kept.
2 Use a power switch (Fig. 2, item 12) to switch the sorter on. After you
have done it, a process of the firmware loading and self-testing is activated
and an image (see Fig. 12) appears on the graphical display (Fig. 3, item
2). During self-test the loading indicator is moving, the stacker wheels
(Fig. 1, item 8) and the hopper rollers (Fig. 1, item 3) are rotating.
SW version
Loading
indicator
Figure 12
After self-testing is over, you hear an audio signal, and the display shows
the following picture (see Fig. 13):
Currency
database version

4. Adjust the banknote
guides according to the
length of the longest
banknote in the batch being counted,
a l i g n t h e b a t c h e d g e s ( s e p a r a t e
banknotes shall not protrude from the batch), and place it in the
middle of the hopper avoiding its skew. The sorter will start operation
automatically. The count is stopped when the number of the notes equal to
the stacker capacity has been counted. After the banknotes have been
removed out of the stacker, the sorter automatically resumes operation.
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Figure 13
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1. Key/indicator of counting mode;
2. Key/indicator of counting speed;
3. Key/indicator of sorting mode;
4. Key/indicator of batch mode (it's
unavailable in MIX mode);
5. Currency selection key;
6. Key for printing of counting results;
7. Counting results clear key;
8. Report key;
9. Accumulation mode key;
10. Automatic/ manual start key;
11. UV, MG, optical density, strict CF
detection ON/OFF key;
12. Settings menu key;
13. Currency indicator/ currency
selection hot key;
14. Number of counted banknotes;
15. Number of rejected banknotes;
16. Amount of counted banknotes.
1
Now the sorter is ready to work under the factory settings as follows :
— Interface language is English.
— Currency is automatic currency detection by the first banknote in a
batch.
— Counting mode is MIX.
— Start mode is automatic.
— Accumulation mode is off.
— Batch mode is off (because in MIX mode it's always disable).
— Counting speed is 900 banknotes per minute.
— Ultraviolet detection (UV) is off.
1
If required, the factory settings may be replaced by user settings.
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
3. Adjust the feeder gap. The manufacturer presets the gap in accordance
with the currencies to be counted.
However, if the sorter often rejects the genuine banknotes and the
report (see section «Operating Keys», «Key «REPORT» , Fig. 52
and Fig. 53) indicates «Small Notes Gap», «Double Note» or
«Dimensions» as the reason of the banknotes rejection, it is necessary to
slightly turn screw 1 clockwise (toward «–») to reduce the gap (see Figure
1). If the rejection report indicates «Skew Error», «Length» or
«Dimensions», it is necessary to slightly turn screw 1 counterclockwise
(toward «+») to increase the gap (see Figure 1). The gap between
separating rollers and feeding rollers should make one note to pass free
between the rollers but to prevent two notes put together from passing (see
Figure 14).
Figure 14
— Magnetic features detection (MG) is off.
— Banknote density detection (DENSITY) is on.
— Orientation sorting (ORIENT) is off.
— Data output method is a printer (in manual mode),
connection rate is 9600.
— Extended visual mode is off.
— Sound volume is 50%.
— Screen brightness is 100%.
— Theme is by default.
— Stacker capacity is 200 banknotes.
— Reject pocket capacity is 50 banknotes.
— User profile is «I».
Separating
rollers
Feeding rollers

Note:
Prepare the banknotes to be counted
as shown in Fig. 15, remove the banknotes
that are torn, wet, grease or dirty.
Advice: For customer's convenience
we suggest to use a stylus, a pen-shaped
accessory designed to control the devices
with a touch interface. The stylus will facilitate your work with the sorter.
Two styluses for the resistive
touch screens are the part of delivery
set (see Figure 16).
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5. In case of an error, follow the advices of the «Error Messages» section.
Figure 15
Figure 16
Setup Menu
To enter the user’s settings menu, press the «MENU» key (see Figure 13).
The user’s settings menu appears on the screen. In its left part, there are
the submenu keys, in the right part there are the corresponding parameters. To
save the changes and exit the menu, press the key. After the exit, the
screen shows the selected settings. To exit the menu without saving the
changes, press the key.
1 Submenu « COMMON » (see Fig. 17).
It includes two categories: «Detection» and «Count Rate», keys
«POCKET LIMITS», «INFO», «PRINT», and
«DET. & SPEED» are also available.
Detection
Each counting mode has own range of available detection.
In COUNT mode the transmissive UV control (UV-T) and the optical density
control of banknotes (DENSITY) are available.
In DEN and MIX modes the available kinds of detection are: the reflective
UV control (UV-R), magnetic marks control (MG), strict level of counterfeit
detection (STRICT).
UV-T and UV-R are respectively transmissive and reflective ultraviolet
detection mode. When it's activated ( , ), and a banknote with
an increased UV fluorescence has been found (for example, a counterfeit
printed on plain paper), the banknote goes to the reject pocket (the reasons of
rejection are available in the «REPORT» submenu).
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
MG is magnetic features detection. When it's activated ( ), and a
banknote without magnetic marks has been found, the banknote goes to the
reject pocket (the reasons of rejection are available in the «REPORT»
submenu).
DENSITY is banknote density detection that available only for COUNT
mode. When it's activated ( ) and a very dark banknote has
been found (or two notes passed together) or a very transparent one, the
banknote goes to the reject pocket (the reasons of rejection are available in the
«REPORT» submenu).
STRICT means the strict level of counterfeit detection. While at common
level of detection only the key authenticity features of a banknote are
examined, at the strict level the additional authenticity features (if
any) of a banknote are examined as well as the key ones.
IMPORTANT: when the strict level of detection is activated, some genuine
notes can be rejected by a «suspect» reason.
Figure 17
Count Rate
User can choose any of four counting rates (600, 900, 1200, and 1500
banknotes per minute). The check-box opposite the selected speed is
highlighted in blue. For counting of worn notes we suggest low speed (600 or
900 notes/min).
Attention : if UV-R detection is activated ( ), only two counting
speeds (600 and 900 notes/min) are available.
Information
This screen is contained the info on the device identifier (UIN), the firmware
(FW) versions, the supported languages, the supported currencies, and the
currency database version (see Fig. 18, Fig. 19). To view the text given below,
move your finger across the screen from the bottom upwards and for the text
above - from the top downwards.

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Figure 18 Figure 19
1
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POCKETS LIMIT
Press the key to open the submenu of the pocket capacities selection
(see Figure 20).
The stacker limit is the maximum number of banknotes that can be placed
into the stacker. The limit has two possible values: 100 and 200 banknotes; as
soon as the selected value is reached, the sorter stops and resumes its
operation after the banknotes are removed from the stacker (and pressing the I
or II key, if the sorter is in the manual start mode). The selected value of the
stacker limit is highlighted in blue (see Figure 20). To change the setting, just
press the required value (it became highlighted in blue).
The reject pocket has an adjustable limit value. As soon as the specified
limit is reached, the sorter stops and resumes its operation after the banknotes
have been removed from the reject pocket (and pressing the I or II key, if the
sorter is in the manual start mode). The default (optimal) value of the reject
pocket limit is 50 banknotes. The user can change the limit within the range of
25 to 100 banknotes. To change the limit, move a slider to the required value.
The slider moves by steps of 5 notes each (25 - 30 - 35 - etc.).
Attention! For counting of worn notes we suggest the reject pocket limit
would be not more than 50 notes, otherwise it may cause unsmooth stacking
or jamming of notes.
Figure 20
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
Note: All the banknotes that do not match to the counting/sorting criteria
get into the reject pocket, including the notes with tears and other mechanical
damages. To prevent any banknote damage, please choose such capacity of
reject pocket that corresponds to physical condition of the counting notes.
2 Submenu «ORIENTATION SORTING» (see Fig. 22)
Orientation sorting is available for modes MIX and DEN. The selected
mode of orientation sorting is displayed on the key/display . The
banknotes may be sorted with the following settings:
OFF: The banknotes are counted regardless their orientation (see
Fig. 22).
PRINT
By touching the button ( ) the submenu INFO OUTPUT METHOD is
opening (see Fig. 21).
This submenu allows to choose an external device for information
output. The external device has to be connected to jack 15 at Fig. 2:
— CCTV means video surveillance system,
— PRINTER (AUTO) means the information is printed automatically,
— PRINTER (MAN) means the information is printed by touching the
button ( ) (see item 6 at Fig. 13).
— DORS 85 means information output to external display DORS 85.
— DORS 90 means information output to external display DORS 90.
Connection speed option allows to choose the speed of sorter's COM
port. If an external device for information output is connected, the speed of
its COM port should be equal to the speed of sorter's COM port.
The button ( ) allows to output a test info to an external device. If
an external device and a connection speed are correct, a message on
successful setting will be output at relevant external device (a screen of
CCTV or a printer's receipt).
Figure 21

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FACE: The banknotes placed into the hopper with their faces up will get
into the stacker (see Fig. 22). The remained banknotes will be placed
into the reject pocket. N.B.: to understand which side of certain
currency's banknote is the face, refer to the web site of relevant Central
Bank.
Figure 23
ORIENT: the banknotes placed into the hopper with their faces up and
readable from the left to the right serial number (upside up) will get into
the stacker (see Fig. 24). The other banknotes will be transferred into
the reject pocket.
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
To get an access to the orientation sorting, press the hot keys « » (see
Fig. 26). By pressing ORT key, the dropdown menu «orientation sorting»
appears (at certain factory setting, it's possible that this dropdown menu
doesn't appear). The required orientation may be selected by a repetitive
pressing of the key ; in this case, the modes will be selected in turn:
, , , .
Af ter the requir ed mode has been selec ted, the dropd own menu
automatically disappears in 7 seconds or at the moment when a count starts
(automatic or manual). It is also possible to select a sorting mode by pressing
directly the corresponding icon; in this case, the dropdown menu automatically
disappears and the selected setting is displayed on the indicator.
Figure 25
Figure 22
AUTO: The banknotes with the same orientation as the first counted
banknote in a batch (see Fig. 25) will get into the stacker. The other
banknotes will be transferred into the reject pocket.
Figure 24

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18
Figure 27
We suggest to use this mode if you work with the sorter continuously and do
not switch frequently between different modes.
When Wide Visual Mode is activated (see Fig. 28), the hot keys by the
sides of the screen are removed and the font size for amount of counted notes
become bigger (see Fig. 29).
To get an access to the menu, press the key. To recall the hot keys by the
sides of the screen, press the middle area of the screen; a repeated pressing
will hide the keys again.
WIDE VISUAL MODE
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
LCD Brightness
Moving the slider from the minimum (MIN) to the maximum (MAX), you
increase the brightness of LCD screen (see Fig. 28).
Figure 29
3 Submenu «ADVANCED»
It contains the settings of brightness and the sound volume as well as
selection of the Wide Visual Mode and Factory Reset button (see
Fig. 27).
Figure 26
SOUND VOLUME
Moving the slider from the minimum (MIN) to the maximum (MAX), you
increase the sound volume (see Fig. 28). At extreme left position (MIN), the
sound is off.
Figure 28
FACTORY RESET
After the key is pressed, all the current user’s settings are reset and
the factory settings restored (see article 2 of section «Operation»). To exclude
an accidental reset of the settings, you will be asked to confirm it (see Fig. 47).
Attention: the settings are resetted only for the current user, while the
settings of another user remain unchanged.
4 Submenu «THEME SELECTION»
You can choose one of the preset themes of graphic user interface (GUI).
Chosen theme is marked by blue check-box at the left of theme
(see Fig. 30).

2120
Figure 31
1. Keys and (START, USER PROFILE SELECTION,
USER SELECTION)
1.1 The sorter is able to save two various profiles with the unique settings.
You can switch between them by pressing keys «I» and «II» (see
Fig. 3).
The profiles may be used by one user or by two users (it's the operation
mode «Two tellers»).
According to the tasks to be solved and personal preferences, each
user has possibility to choose any setting and any counting/sorting
mode.
WIDE VISUAL MODE
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
Green highlight Figure 33
In the Wide Visual Mode, the highlighted parts are not only the active
user's key but also the check-box in the upper corner of the screen.
The figures given below show the control panel appearance for various
users: at Fig. 34 is for 1st user (I), at Fig. 35 is for 2nd user (II).
5 Submenu «LANGUAGE»
You can choose one of the preset languages. To select the language, press
its name. The check-box at the left of the chosen language became blue
instead of grey (see Fig. 31).
Availability of the certain languages is depended on the software version
of your sorter.
Green highlight Figure 32
Figure 30 Indication of the selected profile is depended on the main screen's
visual mode.
In the standard visual mode, the operating keys next to the
active user key are highlighted in green. The figures given below show
the control panel appearance for various users: at Fig. 32 is for 1st
user (I), at Fig. 33 is for 2nd user (II).

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Green highlight User «II»Figure 35
1.2 Keys «I» or «II» are used for the start of count in the manual start
mode. To start, press the button of the active user.
2 Key/indicator of the counting mode
The sorter is counted banknotes in three modes: «COUNT», «MIX»,
«DEN». A mode is selected by a repetitive pressing of the mode key. At the
same time this key is the indicator of the selected operation mode.
2.1 «COUNT» is a piece counting mode. The notes are counted without
recognition of their denominations and counterfeit detection, the display
is shown the number of the counted and rejected banknotes (see
Fig. 36).
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
2.2 MIX is the counting mode for mixed denominations of certain currency
with their authentication, calculation of the total amount, the number of
counted banknotes and amounts of each denomination.
The display is shown the total amount of the counted banknotes, the
numbers of rejected and accepted banknotes (see Fig. 37). The
detailed report on each denomination's number and amount is
available by pressing the key «REPORT» (submenu «Batch Report»,
see Fig. 38). For more details on submenu «REPORT», see
subsection Operating Keys (Key «REPORT»).
Figure 37
Green highlight User «I»Figure 34 Figure 36
Figure 38

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Figure 39
Figure 40
3 Key «CURRENCY»
3.1 By pressing the CURRENCY key, the CURRENCY submenu is
appeared (see Fig. 41), and a user can choose the currency to be
counted and denomination. (The set of supported currencies is
depended on the software version.) Currency selection is available only
for modes «MIX» and «DEN», denomination selection is available only
for mode «DEN».
By default, the automatic mode of currency recognition is activated; it
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
2.3 «DEN» is the counting mode for the certain denomination of banknotes
with their authentication, calculation of the total amount and the number
of counted banknotes, and the recognition of denomination's issue. The
denomination and its issue are recognized by the first banknotes in the
batch. It's possible to choose the denomination manually (see
submenu «CURRENCY»).
The display is shown the total amount of counted banknotes, the
numbers of rejected and accepted banknotes (see Fig. 39).
The detailed report on number and amount of counted notes for each
denomination is available by pressing the «REPORT» key (see Fig.
40, submenu «SUM Report»).
means that the currency is recognized by the first banknote in the batch
(see Fig. 42).
In the bottom left corner of the screen there is a list of auto currencies
( ), i.e. those currencies that can be recognized automatically (if
more than one currency is chosen).
The letters on the Fig. 41 have the following meanings:
A: Number of auto currencies chosen by user. In order to delete any of those
currency, just push its name in the list of auto currencies.
B: Number of all available auto currencies (it's depended on a software
version). If a user tries to exceed this
number, the blinking message on
unavailability is appeared on a screen
C: Total number of currencies stored in sorter's non-volatile memory (it's
depended on a software version). In the middle of a screen there is a list of
currencies. If the number of currencies in this list (C) is more than 8, you can
slide this list using buttons .
In order to add any currency to Auto currencies list (A), tick a box left of a
currency name (or click a currency name). A color of a box is changed from
grey to blue to confirm your choice.
Repetitive click deletes a currency from the Auto currencies list.
When you press and hold (at least 1 second) a currency name, it chooses
the currency as a single one.
NOTE: if the only currency is chosen, its name is appeared at the top of a
screen (see Fig. 42); also at the main screen a sign is replaced with a name
of chosen currency (at Fig. 43 it's USD - ).
С
А
В
Figure 41

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Figure 42 Figure 43
3.2 In the «DEN» mode it is possible to count banknotes of the selected
currency with a manually chosen denomination value. Choose a single
currency, and the list of Auto Currencies at bottom left corner of the
screen will be replaced with a list of all denominations of selected
currency (see Fig. 42). By default the «auto denomination» mode is
activated, i. e. a denomination is detected by the first note in the batch;
in this case the check-boxes at the left of denominations are highlighted
in blue. If it's required that the banknotes of the certain denomination get
into the stacker, press the the required denomination; in this case, the
check-box at the left of selected value become blue while the other
check-boxes become grey (see Fig. 44). For the user’s convenienc e ,
the selected value of denomination in mode «DEN» is shown on the
main screen at the right of the selected currency (see Fig. 43). To return
to automatic denomination mode, press the key at the right of
the denominations list (see Fig. 42).
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
Figure 45
Figure 44
3.3 The DEN mode has the option of banknote sorting by a year of their
issue (a year when they were put in circulation).
When you activate this option, the sorter will accept only the banknotes
of the same currency, denomination, and year of issue as the first note
of a batch. All other banknotes will be rejected.
Touch a button to activate this option (a button will be
highlighted in blue).
The year of issue of the counted banknotes will be indicated in a main
screen of DEN mode at the right of denomination's value (see Fig 45).
3.4. Singular currency.
Depending on a currency set of your sorter, it can handle so-called
singular currencies.
A singular currency is one whose properties are sensibly different from
other currencies that makes impossible to recognize it automatically
along with other currencies.
Figure 46

2928 DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
5 Key «RESET»
Key is used to clear the counting results of the stacker after it has been
emptied (the reject pocket shall also be empty). To avoid an accidental data
reset, confirmation is required. (see Fig. 47).
A long pressing (about two seconds) on the center of main menu is cleared
the results without confirmation (the function is the most useful for the
extended visual mode).
If a singular currency is chosen, it's impossible to add any other
currency to Auto Currencies list.
To cancel a choice of a singular currency, just choose any other
currency.
In currencies list a singular currency is marked by different color (see
Fig. 46 where it marked by yellow).
A symbol of selected currency (or AUTO mode symbol) is at the bottom
left corner of a main screen (see Fig. 37 and Fig. 43). This symbol is
also a hot key to get access to CURRENCY submenu (it's useful, for
example, when an extended visual mode is activated).
In the MI X mode , rig h t of a currency symbol there is a list of
denominations of this currency with numbers of counted notes where
counted denominations are bold (see Fig. 37).
4 PRINT key
The key ( ) makes printed the results of counting, under conditions that
a relevant printer is connected to the sorter
and a manual printing mode ( ) is activated (refer to p. 18,
Fig. 21).
Attention!
An option of reset confirmation
can be disable in your sorter.
Figure 47
6 Key «REPORT»
By pressing the «REPORT» key, the REPORT submenu is appeared (see
Fig. 48), it makes you to look through the information on the counted and
rejected banknotes.
Figure 48
The report on the counted banknotes is available in two versions:
– Batch report ; – Session report .
For both versions, there are the columns of «denomination»,
«count», «amount».
Denomination is the column where all denominations of counted
banknotes are listed
Count is the list of banknotes number for all listed denominations.
Amount is the total amounts for all denominations.
Total is the total number and the total amount of all counted banknotes.
The batch report (see Fig. 48) shows all the counted banknotes that got
into the stacker during the last counting.
If the accumulation mode (ADD) is on , the batch report will include
the total amount of the banknotes counted in this mode.
The session report (see Fig. 49) is listed all the banknotes counted since
the moment the sorter's switched on (see article 2 of subsection
Operation).
The key is used to clear the reports. To avoid an accidental clearing of
the results, confirmation is required (see Fig. 47).
Key is used for exit from the submenu.
Figure 49

31
30 DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
A report on the rejected banknotes is available in two versions:
– reject pocket report (Blue ; highlight)
– Advanced reject pocket report ( .Green highlight)
The reject pocket report (see Fig. 50) is contained possible reasons of
rejection and the number of banknotes rejected due to each of these
reasons.
«Counting mode mismatch» means banknotes do not correspond to the
selected settings and the operation modes (for example, a mix of various
denominations is counted in the DEN mode or user tried to count different
currencies in one batch).
«Mechanical errors» means a banknote skew in the path which prevents
their correct recognition.
«Suspect banknotes» means banknotes do not correspond to the key
features of the specified currency.
Figure 50
The advanced reject pocket report (see Fig. 51) is contained more exact
reason of rejection for each rejected note.
The number (NO) means the number of the banknote in the reject
pocket (in some cases like «double» error, the number in the list can be
different from a note's number in a real batch).
The REJECT REASON column is included the reason of rejection and the
sequence number of each rejected note in the counted batch (in the
brackets).The complete list of reject reasons is given in Table 1.
The key is used to clear the reports. To avoid an accidental clearing of
the results, confirmation is required (see Fig. 49).
Figure 51
Table 1
Rejection
reason Description Teller's actions
Unknown
note
Banknote does not match the
main currency features,
currency and denomination
cannot be recognized.
Remove the banknote and
recount it. In case of repeated
rejection, verify the authenticity of
the banknote using currency
reference book and
multifunctional detector like DORS
1250 or DORS 1300.
Currency (X Y)
where
X – currency,
Y – denom.
In MIX or DEN modes the
currency of banknote does not
match the specified one.
Remove the banknote.
Remove the banknote.
denom (X Y)
where
X – currency,
Y – denom.
In DEN mode the
denomination of banknote
does not match the specified
one.
Orientation Banknote orientation does not
match the specified one.
Place the banknote into the
hopper according to the
specified orientation.
Continuous chain in path
(short side of note is too long
or the gap between two notes
is too short).
Remove the banknotes that
got stuck together. Adjust the
feeder gap («-» means gap
decrease) for operation with
the thinner banknotes. To get
the required gap, turn screw 1
(Figure 1) clockwise.
Suspect
note
Currency and denomination
are detected, but authenticity
is suspected.
Remove the banknote and recount
it. In case of repeated rejection,
verify the authenticity of the
banknote using currency reference
book and multifunctional detector
like DORS 1250 or DORS 1300.
Small gap
in path
Small gap
in feeder
Continuous chain between
separating and feeding rollers
(short side of note is too long
or the gap between two notes
is too short).

33
32 DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
Table 1
Rejection
reason Description Teller's actions
Double note:
dark
A double banknote or a very
dark banknote has been
detected.
Remove the banknote. If
required, adjust the feeder
gap («-» means gap
decrease) for operation with
thinner banknotes. To get the
required gap, turn screw 1
(Figure 1) clockwise.
Double note:
transparent
A very transparent banknote
has been detected.
Remove the banknote.
Table 1
Rejection
reason Description Teller's actions
Dimensions A banknote has difference
with the average dimensions
of the first five notes in a
batch (the difference is
exceeded 20 mm by the long
side of note or 10% of its short
side).
Remove the banknote. Adjust
the feeder gap (if required)
according to article 3 of
section «Operation».
Skew error The banknote skew angle
exceeds 14˚.
Adjust the hopper's guides in
accordance with the length of the
longest note in the batch. If
required, adjust the banknote
feeder gap («+» means gap
increase) for operation with thicker
banknotes. To get the required gap,
turn screw 1 (Figure 1)
counterclockwise.
UV Reflection
or/and
UV
Transmission
A banknote with an increased
level of UV luminescence is
found.
Remove the banknote and
recount it. If the high level of
UV luminescence is a feature
of this type of banknotes,
switch off UV-T or/and UV-R.
MG A banknote with wrong MG
marks is found.
Remove the banknote.
Scanner error Banknote scanning error. Place the banknote into the
hopper and recount.
Length Short side of the banknote is
exceeded 120mm (a probable
reason can be: a banknote
has passed with a large skew
or the banknotes got stuck
together).
Remove the banknotes
and recount them. If
required, adjust the feeder
gap.
Couldn't sort Banknote feed error. Remove the banknotes and
recount them.
Note quota
overflow
There are more banknotes fed
than required by the current
mode (batch size, stacker
capacity).
Remove the banknotes and
recount them.
7 Key «ADD»
By pressing the «ADD» key, the accumulation mode is switched on or
switch off . The accumulation mode is intended for summing up of the
number of the counted banknotes by denominations and calculation of their
total amount; the new counting result will be added to the number counted
before. To clear the results, press the « RESET» key.
Please pay attention that in the course of a count you see on the screen the
number and the amount of current batch (in MIX and DEN modes) while
when a count is finished you see the total number and total amount of all the
banknotes counted since the start of accumulation mode.
8 Key «AUTO/MAN»
Key «AUTO/MAN» (see Fig. 13) switches the sorter between automatic
start mode and manual start mode .
An automatic start mode means the sorter is started to count automatically
as soon as the banknotes have been placed into the hopper.
A manual start mode means the user have to push or keys
(depending on the selected user profile) to start a count.
9 Key «DETECTION»
Key «DETECTION» provides a fast access to detection modes associated
with a chosen counting mode. In MIX or DEN mode this key calls a pop-up
menu (ahead of a main screen) where you can turn on/off such kinds of
detection as UV-R, MG, STRICT (see Fig. 52). An activated kind of
detection is highlighted by blue color (see Fig. 52), an disactivated one
becomes grey:

DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER 35
34
In COUNT mode this key calls a pop-up menu (ahead of a main screen)
where you can turn on/off such kinds of detection as UV-T, DENSITY (see Fig.
53). An activated kind of detection is highlighted by blue color (see Fig. 53), an
disactivated one becomes grey:
Note: a text on the key DETECTION is highlighted depending on chosen
kind of detection.
Figure 52
Figure 53
10 Key «BATCH»
Press the key to call the BATCH submenu that is available for
modes «DEN» and «COUNT» (and unavailable in «MIX»mode) (see Fig.
54) which provides possibility to select the batch size and the stacker limit.
You can enter BATCH mode by pressing the key (for the batch size >0)
and disabled by pressing the key . By pressing the key you cancel
the unsaved changes and exit to the main menu. The batch size is set with
the numerical keys. Any batch size since 1 until 999 is available.
Key is used to clear the current batch size. Single pressing of the key
deletes the digit from the right to the left.
The fast access key to BATCH mode is available on the main screen in the
top right corner (see Fig. 55). means that batch mode is on.
means that batch mode is off.
The batch size is indicated on the main screen in the bottom right corner
(see Fig. 55). Once the batch size is reached, the indicator is started to
blink, and in 10 seconds message «BATCH IS READY» is appeared on the
screen. If the number of the banknotes in the stacker is less than the batch
size, the message is: «add X», where X is the number of banknotes
required to complete the batch of the selected size, in 10 seconds message
«ADD BANKNOTES» is appeared on the screen.
Note : The batch size indicator is also the hot key for a quick access to the
«BATCH» submenu.
Figure 54
Figure 55

Messages Reason Teller's actions
MESSAGES IN COURSE OF OPERATION
Table 2. Error messages
Error
Messages
P.O.S.T.
ERROR
An error occurred during self-
testing of the sorter (at its
switching on), the sensors are
covered by foreign object.
An error occurred during self-
testing of the sorter (before
the start of a count), the
sensors are covered by
foreign object.
Switch off the machine.
Remove banknotes and/or
foreign objects from the
hopper, the stacker, the reject
pocket, and the path. Then
switch on again. If the error is
reappeared, call a technician.
Switch off the machine.
Remove banknotes and/or
foreign objects from the
hopper, the stacker, the reject
pocket, and the path. Then
switch on again. If the error is
reappeared, call a technician.
Reason Teller's actions
S.M.A.R.T.
ERROR
The banknotes are jammed. A
foreign object in the path
blocks the gear and causes
the overcurrent.
Switch off the machine. Open
the path, and remove the
jammed banknotes, the
foreign objects.
Overcurrent
The banknotes get jammed.
Foreign object in the path
blocks the diverter between
the hopper and the reject
pocket.
Open the path, remove the
jammed banknotes, foreign
objects from diverter's area.
Switch
error
The calibration error is
occurred during the self-test.
Switch off the machine. Open
the path and remove the
banknotes, the foreign objects
blocking CIS (see item 3,
Figure 5, Figure 6). Then
switch on again. If the error is
reappeared, call a technician.
Calibration
error
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER 37
36
Note's jam,
clean the
path!
A banknote is jammed in the
path during counting.
More banknotes than required
were placed into the stacker in
the batch mode
Remove banknotes from the
hopper, open the path and
remove the banknotes from
there.
The red circles on the picture
are marked the places of
possible jams.
Remove the banknotes from
the stacker, and recount the
batch.
Batch
error
In a process of a count an
uncertain amount of banknotes
are put to the stacker.
Clean the stacker, and
recount the banknotes.
Count error,
uncertain
amount
Incorrect feeding of the
banknotes.
Remove banknotes from the
hopper, open the path and
remove the banknotes from
there.
Adjust the hopper's guides
according to the length of the
longest banknote in the batch,
level the batch edges
(separate banknotes shall not
to protrude from the batch),
and place them in the hopper
avoiding their skew.
Feed
error
Table 3. Messages in course of count
Banknote
path is open
The path is open, the upper
part is open.
Close the path.
Banknote path
is closed
Clearing the path
After the path is closed, the
self cleaning of the path is in
progress.
Wait till cleaning of the path is
over.
In the BATCH submenu a user can change the stacker capacity. The
current value of the stacker capacity is highlighted in blue. To change it, it's
sufficient to press the required value (new value become highlighted in
blue).
Note: under the current batch size there is an information bar which
contains info on the counted and rejected banknotes, the current batch size
and the stacker capacity (see Fig. 54).
Banknote path
is closed
Note is jammed
in path
There are banknotes or
foreign objects in closed path.
Open path, remove banknotes
or foreign objects.
Banknote path
is closed
Remove
banknotes
from hopper
Banknote path
is closed
Clean the
pockets
There are banknotes in
hopper or hopper's sensor is
covered by a foreign objects.
There are banknotes in the
stacker and/or in the reject
pocket.
Remove banknotes or foreign
objects from hopper.
Remove banknotes from the
stacker and/or from the reject
pocket.

39
38
Table 3
Remove
notes from
the stacker
The number of notes in the
stacker is equal to the stacker
capacity.
Remove the banknotes from
the stacker. The machine
resumes counting
automatically (in the automatic
start mode) or after key I (II) is
pressed (in the manual start
mode).
Messages
Remove
notes from
reject pocket
The number of notes in the
reject pocket is equal to its
capacity.
Remove the banknotes from
the reject pocket.
Add
banknotes
The hopper is empty while the
number of notes in the stacker
is less than the required batch
size (in the AUTOMATIC
START mode).
Add banknotes to the hopper,
the machine resumes
counting automatically.
Add
banknotes
and
press start
The hopper is empty while the
number of notes in the stacker
is less than the required batch
size (in the MANUAL START
mode).
Add banknotes to the hopper,
press key I (II).
Clean
the pockets
Counting settings/modes were
changed after a count is
finished.
Remove the banknotes from
the stacker and the reject
pocket.
Batch
is ready
A batch of required size is
counted.
Remove the banknotes from
the stacker and resume
counting.
Function
is unavailable
You tried to choose the
function unavailable for the
current counting mode (for
example, tried to choose a
currency in the COUNT mode
or a batch size in the MIX
mode).
Switch to the correct counting
mode and then choose the
required function.
Self-testing.
Please,
wait till
operation
completion
The self testing is in progress. Wait till the message box is
disappeared.
DORS 800 BANKNOTE SORTERDORS 800 BANKNOTE SORTER
Table 3
Calibration.
Please, wait
till operation
completion
The sensors are in course of
calibration (the calibration is
ran automatically at the
moment of switching on and
then every 30 minutes).
It is impossible to take
banknotes out of the hopper.
Wait till the message box is
disappeared.
Adjust the hopper's guides
according to the length of the
longest note in the batch.
Adjust the feeder gap if
required («+» means gap
increase) for operation with
thicker banknotes. To get the
required gap, turn screw 1
(Figure 1) counterclockwise.
There are no
banknotes.
Feed error
The machine is going to be
reset to the factory setting.
Confirm or cancel the reset to
the factory setting.
Reset
confirmation
Messages
MAINTENANCE
According to experience of the world vendors, we suggest to call the
technician for the professional maintenance every 90 days. If you use the
machine more than one shift a day and the most of counted banknotes are dirty
and soiled, more frequent maintenance is required.
On a daily basis:
1 Switch off the banknote sorter if you do not use it.
2 Wipe the sorter external parts with a dry clean lint-free tissue.
3 After work is completed and the sorter switched off, clean the sensors
from dust and fine particles with a soft lint-free tissue or a soft bristle
brush. The sensors 1-8 shown on Figure 4, Figure 5, Figure 6,
Figure 7 shall be cleaned. In case of strong soiling, it is allowed to wipe
the sensor with the lint-free tissue wetted with isopropyl alcohol.
Attention! Before cleaning the sensors, make sure that sorter is switched
off and the power cord disconnected from the power supply!
Reason Teller's actions
Reason Teller's actions
Batch of XXX
notes is ready
where YYY is
in stacker and
ZZZ are removed
The message is appeared
when you count a batch where
selected number of notes is
more than a current limit of the
stacker.
Remove banknotes from the
stacker and continue a count.