Dot Hill AssuredSAN 4004 Series Parts list manual

AssuredSAN 4004 Series
FRU Installation and Replacement Guide
For firmware release GL210 or later
P/N 83-00006700-12-01
Revision A
June 2015
Abstract
This document describes removal and installation of field-replaceable units for Dot Hill AssuredSAN 4004 Series controller
enclosures, and is intended for use by storage system administrators familiar with servers and computer networks, network
administration, storage system installation and configuration, storage area network management, and relevant protocols.

Copyright © 2015 Dot Hill Systems Corp. All rights reserved. Dot Hill Systems Corp., Dot Hill, the Dot Hill logo, AssuredSAN, AssuredSnap,
AssuredCopy, AssuredRemote, R/Evolution, and the R/Evolution logo are trademarks of Dot Hill Systems Corp. All other trademarks and registered
trademarks are proprietary to their respective owners.
The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the
preparation of this document to assure its accuracy, changes in the product design can be made without reservation and without notification to its
users.

AssuredSAN 4004 Series FRU Installation and Replacement Guide 3
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
AssuredSAN 4004 Series enclosure user interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Document conventions and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1 FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Available FRUs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Storage enclosure overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
FRUs addressing 24-drive enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Enclosure bezel for 24-drive model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Supported drive enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
FRUs addressing 12-drive enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Enclosure bezel for 12-drive model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2 Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Electrostatic discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Preventing electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Grounding methods to prevent electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacing chassis FRU components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Attaching and removing the enclosure bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Attaching the enclosure bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing the enclosure bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Replacing a controller module or expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring partner firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the SMC or RAIDar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Stopping I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Shutting down a controller module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the SMC or RAIDar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Removing a controller module or expansion module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Transporting CompactFlash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing a controller module or expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Verifying component operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the SMC or RAIDar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Updating firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replacing a disk drive module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
FDE considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Air management modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing a disk drive module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing a disk drive module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Determine if a disk is missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the SMC or RAIDar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Verifying component operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Replacing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contents

4Contents
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power supply units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
AC PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
DC and AC PSUs with power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Removing a power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing a power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting a power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Verifying component operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing ear components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2U24 chassis ears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2U12 chassis ears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Removing ear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing ear kit components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Verifying component operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Transceivers used in CNC ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Replacing a Fibre Channel transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing an SFP module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing an SFP module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Verifying component operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing a 10GbE SFP+ transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing a 1Gb RJ-45 SFP transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Replacing a storage enclosure chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Preparing to remove a damaged storage enclosure chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing a damaged storage enclosure chassis from the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing the replacement storage enclosure in the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Completing the process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Verifying component operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using management interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

AssuredSAN 4004 Series FRU Installation and Replacement Guide 5
Figures
1 Exploded view — controller or expansion enclosure (2U24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 4004 Series CNC controller module with SFP transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Controller enclosure assembly with bezel installed (2U24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4 Controller enclosure architecture — internal components sub-assembly (2U24) . . . . . . . . . . . . . . . . . 13
5 Partial assembly showing bezel alignment (2U24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6 Exploded view — controller or expansion enclosure (2U12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7 4004 Series CNC controller module with SFP transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
8 Enclosure assembly with bezel installed (2U12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
9 Enclosure architecture — internal components sub-assembly (2U12). . . . . . . . . . . . . . . . . . . . . . . . . 18
10 Partial assembly showing bezel alignment (2U12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
11 Partial assembly showing bezel alignment (2U24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
12 Partial assembly showing bezel alignment (2U12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
13 Disengaging a controller module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
14 Extracting a controller module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
15 Removing a controller module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
16 CompactFlash memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
17 Inserting a controller module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
18 Disengaging a disk drive module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
19 Removing a disk drive module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
20 Installing a disk drive module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
21 AC PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
22 DC and AC PSUs with power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
23 Removing a power supply unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
24 Orienting a power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
25 DC power cable featuring D-shell and lug connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
26 Replacing left ear components — 2U24 models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
27 Replacing right ear components — 2U24 models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
28 Replacing left ear components — 2U12 models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
29 Replacing right ear components — 2U12 models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
30 Sample SFP connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
31 Disconnect fibre-optic interface cable from SFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
32 Flip SFP actuator upwards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
33 Install the SFP into the CNC port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6Tables
Tables
1 Related documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3 Individual enclosure models comprising 4004 Series storage systems. . . . . . . . . . . . . . . . . . . . . . . . . 10
4 4004 Series product components for 24-drive enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5 Compatible drive enclosure options for adding storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
6 4004 Series product components for 12-drive enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
7 Power supply faults and recommended actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
8 Power supply unit LED descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
9 Removing and replacing a 10GbE SFP+ transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
10 Removing and replacing a 1 Gb SFP transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
11 Removing and replacing a storage enclosure chassis and its FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

AssuredSAN 4004 Series FRU Installation and Replacement Guide 7
About this guide
Overview
This guide identifies 4004 Series FRUs (field-replaceable units) used in 2U12 and 2U24 chassis form
factors, and describes how to remove or install them within the AssuredSAN™ 4004 Series storage
enclosure products listed below:
•CNC (Converged Network Controller) Controller enclosure (4824/4834 models):
• Qualified Fibre Channel SFP option supporting (4/8/16 Gb)
• Qualified Internet SCSI (10GbE) SFP option
• Qualified Internet SCSI (1 Gb) Copper RJ-45 SFP option
•HD mini-SAS (12 Gb) Controller enclosure: 4524/4534
For a complete description of product models, see the “Components” chapter within the Setup Guide.
AssuredSAN 4004 Series enclosures support both traditional linear storage and new virtual storage, which
uses paged-storage technology. For linear storage, a group of disks with an assigned RAID level is called
a vdisk or linear disk group. For virtual storage, a group of disks with an assigned RAID level is called a
virtual disk group. This guide uses the term vdisk when specifically referring to linear storage, and uses the
term disk group otherwise.
AssuredSAN controller enclosures support compatible Dot Hill drive enclosures for adding storage.
Supported enclosure form factors include traditional 2U models (2U12 and 2U24) and high-capacity
models in 2U (2U48) and 4U (4U56) format. A summary overview of drive enclosures supported by
controller enclosures is provided in the “Connecting the controller enclosure and drive enclosures” topic
within the AssuredSAN 4004 Series Setup Guide.
AssuredSAN 4004 Series enclosure user interfaces
The 4004 Series enclosures support two versions of the web-based application for configuring, monitoring,
and managing the storage system. Both web-based application GUI versions (v3 and v2), and the
command-line interface are briefly described:
•Storage Management Console (SMC) is the new primary web interface (v3) for the enclosures,
providing access to all common management functions for both linear and virtual storage.
•RAIDar is a secondary web interface (v2) for the enclosures, providing access to traditional linear
storage functions. This legacy interface provides certain functionality that is not available in the primary
interface.
•The command-line interface (CLI) enables you to interact with the storage system using command syntax
entered via the keyboard or scripting. You can set a CLI preference to use v3 or v2 terminology in
command output and system messages.
NOTE: For more information about enclosure user interfaces, see the following:
•AssuredSAN 4004 Series Storage Management Guide or online help
The guide describes SMC (v3) and RAIDar (v2) GUIs
•AssuredSAN 4004 Series CLI Reference Guide
Intended audience
This guide is intended for storage system administrators.
Prerequisites
Prerequisites for installing and using this product include knowledge of:
•Servers and computer networks

8 About this guide
•Network administration
•Storage system installation and configuration
•Storage area network (SAN) management and direct attach storage (DAS)
•Fibre Channel (FC), Internet SCSI (iSCSI), Serial Attached SCSI (SAS), and Ethernet protocols
Related documentation
* Printed document included in product shipkit.
For additional information, see Dot Hill’s Customer Resource Center web site: https://crc.dothill.com.
Document conventions and symbols
Table 1 Related documents
For information about See
Enhancements, known issues, and late-breaking
information not included in product documentation
Release Notes
Overview of product shipkit contents and setup tasks Getting Started*
Regulatory compliance and safety and disposal
information
AssuredSAN Product Regulatory Compliance and Safety*
Using a rackmount bracket kit to install an enclosure
into a rack
AssuredSAN Rackmount Bracket Kit Installation*or
AssuredSAN 2-Post Rackmount Bracket Kit Installation*
Product hardware setup and related troubleshooting AssuredSAN 4004 Series Setup Guide
Obtaining and installing a license to use licensed
features
AssuredSAN 4004 Series Obtaining and Installing a
License
Using the v3 and v2 web interfaces to configure and
manage the product
AssuredSAN 4004 Series Storage Management Guide
Using the command-line interface (CLI) to configure
and manage the product
AssuredSAN 4004 Series CLI Reference Guide
Event codes and recommended actions AssuredSAN Event Descriptions Reference Guide
Table 2 Document conventions
Convention Element
Blue text Cross-reference links and e-mail addresses
Blue, underlined text Web site addresses
Bold text •Key names
•Text typed into a GUI element, such as into a box
•GUI elements that are clicked or selected, such as menu and list
items, buttons, and check boxes
Italic text Text emphasis
Monospace text •File and directory names
•System output
•Code
•Text typed at the command-line
Monospace, italic text •Code variables
•Command-line variables
Monospace, bold text Emphasis of file and directory names, system output, code, and text
typed at the command-line

AssuredSAN 4004 Series FRU Installation and Replacement Guide 9
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT: Provides clarifying information or specific instructions.
NOTE: Provides additional information.
TIP: Provides helpful hints and shortcuts.

10 FRUs
1FRUs
Available FRUs
You can determine which FRUs pertain to your storage enclosure using the Command-line Interface (CLI).
Access the controller via a Telnet client; log into the controller over the network (default user name manage
and password !manage). If the default user or password—or both—have been changed for security
reasons, enter the secure login credentials instead of the defaults shown above.
Enter a show frus query.
Execution of the show frus CLI command displays controller metadata, followed by the FRU
information pertaining to chassis (with midplane), I/O modules (IOMs), and power supplies.
NOTE: See AssuredSAN 4004 Series CLI Reference Guide for more information.
You can also determine which FRUs pertain to your storage enclosure by visual inspection of the
component, noting serial number and part number. This method applies to disk drives. FRUs and FRU
make-up are subject to change independent of documentation versions. Information about FRUs and other
components can also be viewed via the SMC or RAIDar.
See Dot Hill’s products: http://www.dothill.com/products page for the latest product information. See the
customer resource center (CRC) site for interoperability information: https://crc.dothill.com.
Storage enclosure overview
NOTE: Tables and companion illustrations show field-replaceable units for 4004 Series (2U24 and 2U12)
products. FRUs used in 2U48 and 4U56 chassis are addressed in Ultra48 and Ultra56 documentation.
Table 3 provides summary descriptions of the individual controller enclosure models used by supported
4004 Series configurations.
1This model uses a qualified FC SFP option within the CNC ports (used for host connection or replication). When in FC mode, the
SFPs must be a qualified 8 Gb or 16 Gb fibre optic option. A 16 Gbit/s SFP can run at 16 Gbit/s, 8 Gbit/s, 4 Gbit/s, or
auto-negotiate its link speed. An 8 Gbit/s SFP can run at 8 Gbit/s, 4 Gbit/s, or auto-negotiate its link speed.
2This model uses a qualified 10GbE iSCSI option within the controller module CNC ports (used for host connection or replication).
3This model uses a qualified 1 Gb iSCSI SFP option within the controller module CNC ports (used for host connection or replication).
4CNC ports support same-type or mixed-type SFPs in combination as described in Transceivers used in CNC ports on page 49.
5This model uses SFF-8644 connectors and qualified cable options for host connection.
Table 4 shows components for 2.5" 24-drive enclosure models (2U24). Table 6 on page 16 shows
components for 3.5" 12-drive enclosure models (2U12). Tables and supporting illustrations (following
tables) show components for the 4004 Series product line that can be ordered for replacement in the field.
Contact your account manager for packaged FRU numbers and ordering information. Data addressing
4004 Series 24-drive and 12-drive enclosure products is provided to supplement the illustrated replacement
Table 3 Individual enclosure models comprising 4004 Series storage systems
AssuredSAN 4004 Series controller enclosure matrix
2.5" 24-drive Controller enclosures (SFF) 3.5" 12-drive Controller enclosures (LFF)
Model Description Form Model Description Form
4824
Fibre Channel (8/16 Gb) SFP
1,4
2U24 4834 Fibre Channel (8/16 Gb) SFP
1,4
2U12
4824 Internet SCSI (10GbE) SFP2,4 2U24 4834 Internet SCSI (10GbE) SFP2,4 2U12
4824 Internet SCSI (1 Gb) SFP3,4 2U24 4834 Internet SCSI (1 Gb) SFP3,4 2U12
4524 HD mini-SAS (12 Gb)52U24 4534 HD mini-SAS (12 Gb)52U12