DRAKE DTD1000A User manual

937-746-4556
www.rldrake.com
Rev: 030916 / 651228700A
DTD1000A
Demodulator Module 8VSB/QAM
INSTRUCTION MANUAL
© 2016 R.L. Drake Holdings, LLC.
Model Item # Description
DTD1000A 1002512A Demodulator Module 8VSB/QAM

2937.746.4556 | www.rldrake.com
We recommend that you write the following information in the spaces provided below.
This product incorporates copyright protection technology that is protected by U.S. patents and other
intellectual property rights. Reverse engineering or disassembly is prohibited.
Manual Revision
This instruction manual was updated on 8/14/15 to be current for the MEQ1000/A having firmware
release version 4.0 or later.
For more information regarding product firmware releases, please visit our website at www.rldrake.com
or contact Technical Assistance at 937-746-6990.
Purchase Location Name:
Purchase Location Telephone Number:
DTD1000A Serial Number:

3
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Table of Contents
CAUTION STATEMENTS......................................................................................................................................................... 4
IMPORTANT SAFETY INSTRUCTIONS ................................................................................................................................. 4
GENERAL DESCRIPTION & FEATURES............................................................................................................................... 6
SPECIFICATIONS .................................................................................................................................................................... 6
INSTALLATION & POWER-UP................................................................................................................................................ 7
OPERATION: MEQ1000B........................................................................................................................................................ 8
MODULE TAB ..................................................................................................................................................................... 9
OPERATION: MEQ1000/A...................................................................................................................................................... 10
HEADEND CONTROL PROGRAM................................................................................................................................... 10
SERVICE.................................................................................................................................................................................. 14
WARRANTY............................................................................................................................................................................. 15

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Important Safety Instructions
1. Read Instrucons—All the safety and operang instrucons should be read before the
product is operated.
2. Retain Instrucons—The safety and operang instrucons should be retained for future
reference.
3. Heed Warnings—All warnings on the product and in the operang instrucons should be
adhered to.
4. Follow Instrucons—All operang and use instrucons should be followed.
5. Cleaning—Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleansers. Use a damp cloth for cleaning.
6. Aachments—Do not use aachments that are not recommended by the product manu-
facturer as they may cause hazards.
7. Water and Moisture—Do not use this product near water—for example, near a bathtub,
wash bowl, kitchen sink or laundry tub; in a wet basement; or near a swimming pool; and
the like.
8. Accessories—Do not place this product on an unstable cart, stand, tripod, bracket, or
table. The product may fall, causing serious injury to a child or adult, and serious damage
to the product. Use only with a cart, stand, tripod, bracket, or table recommended by the
manufacturer, or sold with the product. Any mounng of the product should follow the
manufacturer’s instrucons, and should use a mounng accessory recommended by the
manufacturer.
9. A product and cart combinaon should be moved with care. Quick stops, excessive force,
and uneven surfaces may cause the product and cart combinaon to overturn.
10. Venlaon—Slots and openings in the cabinet are provided for venlaon and to ensure
reliable operaon of the product and to protect it from overheang, and these openings
must not be blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or similar surface. This product should not be placed in a built-in
installaon such as bookcase or rack unless proper venlaon is provided or the manufac-
turer’s instrucons have been adhered to.
11. Power Sources—This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
home, consult your product dealer or local power company. For products intended to oper-
ate from baery power, or other sources, refer to the operang instrucons.
12. Grounding or Polarizaon—This product may be equipped with a polarized alternat-
ingcurrent line plug (a plug having one blade wider than the other). This plug will t into
the power outlet only one way. This is a safety feature. If you are unable to insert the plug
fully into the outlet, try reversing the plug. If the plug should sll fail to t, contact your
electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized
plug. Alternate Warnings—If this product is equipped with a three-wire grounding-type
plug, a plug having a third (grounding) pin, the plug will only t into a grounding-type power
outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact
your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the
grounding-type plug.
13. Power-Cord Protecon—Power-supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them, paying parcular
aenon to cords at plugs, convenience receptacles, and the point where they exit from the
product.
14. Outdoor Antenna Grounding—If an outside antenna or cable system is connected to the
product, be sure the antenna or cable system is grounded so as to provide some protecon
against voltage surges and built-up stac charges. Arcle 810 of the Naonal Electrical Code,
ANSI/NFPA 70, provides informaon with regard to proper grounding of the mast and sup-
porng structure, grounding of the lead-in wire to an antenna discharge unit, size of ground-
ing conductors, locaon of antenna-discharge unit, connecon to grounding electrodes, and
requirements for the grounding electrode. See Figure A.
15. Lightning—For added protecon for this product during a lightning storm, or when it
is le unaended and unused for long periods of me, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due to
lightning and power-line surges.
16. Power Lines—An outside antenna system should not be located in the vicinity of over-
head power lines, other electric light or power circuits, where it can fall into such power lines
or circuits.
17. Overloading—Do not overload wall outlets, extension cords, or integral convenience
receptacles as this can result in a risk of re or electric shock.
18. Object and Liquid Entry—Never push objects of any kind into this product through open-
ings as they may touch dangerous voltage points or short-out parts that could result in a re
or electric shock. Never spill liquid of any kind on the product.
19. Servicing—Do not aempt to service this product yourself as opening or removing cov-
ers may expose you to dangerous voltage or other hazards. Refer all servicing to qualied
service personnel.
20. Damage Requiring Service—Unplug this product from the wall outlet and refer servicing
to qualied service personnel under the following condions:
a. When the power-supply cord or plug is damaged,
b. If liquid has been spilled, or objects have fallen into the product,
c. If the product has been exposed to rain or water,
d. If the product does not operate normally by following the operang instrucons. Adjust
only those controls that are covered by the operang instrucons as an improper adjust-
ment of other controls may result in damage and will oen require extensive work by a
qualied technician to restore the product to its normal operaon,
e. If the product has been dropped or damaged in any way, and
f. When the product exhibits a disnct change in performance—this indicates a need for
service.
21. Replacement Parts—When replacement parts are required, be sure the service techni-
cian has used replacement parts specied by the manufacturer or have the same characteris-
cs as the original part. Unauthorized substutes may result in re, electric shock or other
hazards.
22. Safety Check—Upon compleon of any service or repairs to this product, ask the service
technician to perform safety checks to determine that the product is in proper operang
condion.
23. Wall or Ceiling Mounng—The product should be mounted to a wall or ceiling only as
recommended by the manufacturer.
24. Heat—The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including ampliers) that produce heat.
NOTE TO CATV SYSTEM INSTALLERS:
THIS REMINDER IS PROVIDED TO CALL THE CATV
SYSTEM INSTALLER’S ATTENTION TO ARTICLE 820 - 40
OF THE NEC WHICH PROVIDES GUIDELINES FOR PROPER
GROUNDING AND, IN PARTICULAR, SPECIFIES THAT
THE CABLE GROUND SHALL BE CONNECTED TO THE
GROUNDING SYSTEM OF THE BUILDING, AS CLOSE TO
THE POINT OF CABLE ENTRY AS PRACTICAL.
FIGURE A
Example of antenna grounding as per Naonal Electrical Code, ANSI/NFPA 70
ANTENNA
LEAD IN
WIRE
ANTENNA
DISCHARGE UNIT
(NEC SECTION 810-20)
GROUNDING
CONDUCTORS
(NEC SECTION 810-21)
POWER SERVICE GROUNDING ELECTRODE
SYSTEM (NEC ART 250, PART H)
ELECTRIC
SERVICE
EQUIPMENT
GROUND CLAMPS
GROUND CLAMP
NEC - NATIONAL ELECTRIC CODE
WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK DO NOT
EXPOSE TO RAIN OR MOISTURE
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE POWER SUPPLY COVERS
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED PERSONNEL
! CAUTION !
CAUTION STATEMENT
An appliance and cart combinaon should be moved with care. Quick stops, excessive
force and uneven surfaces may cause the appliance and cart combinaon to overturn.
The exclamaon point within an equilateral triangle is intended to alert the user to
the presence of important operang and maintenance (servicing) instrucons in the
literature accompanying the appliance.
The lightning ash with arrow head symbol, within an equilateral triangle, is intended to
alert the user to the presence of uninsulated “dangerous voltage” within the product’s
enclosure that may be of sucient magnitude to constute a risk of electric shock to
persons.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE. DO NOT OPEN THE CABINET, REFER
SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION: TO PREVENT ELECTRIC SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN
EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN
BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

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Importantes De Sécurité
1. Lire les direcves—Toutes les direcves de sécurité et d’ulisaon devraient être lues
avant de mere l’appareil en opéraon.
2. Conserver les direcves—Les direcves de sécurité et d’ulisaon devraient être con-
servées pour consultaon future.
3. Tenir compte des averssements—Tous les averssements apparaissant sur l’appareil et
dans les consignes d’ulisaon devraient être respectés.
4. Suivre les direcves—Toutes les direcves d’opéraon et d’ulisaon devraient être
suivies.
5. Neoyage—Débrancher l’appareil de la prise électrique murale avant le neoyage. Ne pas
uliser de neoyants liquides ou aérosols. Employer un linge humide pour le neoyage.
6. Fixaon—Ne pas uliser d’autres xaons que celles recommandées par le manufacturier;
elles pourraient être source de dangers.
7. Eau et humidité—Ne pas uliser cet appareil près de l’eau. Par exemple, près d’une
baignoire, d’un bac de lavage, d’un évier de cuisine ou d’une cuvee de lessivage; dans un
sous-sol humide; ou à proximité d’une piscine; et autres environnements similaires.
8. Accessoires—Ne pas installer cet appareil sur un chariot, un socle, un trépied, un support
ou une table instables. L’appareil pourrait tomber, entraînant des blessures graves à un
enfant ou à un adulte, et des dommages importants à l’appareil. Employer seulement avec
un chariot, un socle, un trépied, un support, ou une table recommandés par le fabricant ou
vendu avec l’appareil. Toute installaon de l’appareil devrait être conforme aux direcves du
manufacturier et devrait uliser des accessoires d’installaon recommandés par celui-ci.
9. Un chariot supportant l’appareil devrait être déplacé avec précauon. Les arrêts brusques,
la force excessive et les surfaces inégales peuvent renverser le chariot.
10. Venlaon—Des fentes et ouvertures dans le châssis sont prévues pour la venlaon
de l’appareil, pour en assurer la abilité d’opéraon et le protéger contre la surchaue.
Ces ouvertures ne doivent pas être bloquées ou recouvertes. Ces ouvertures ne devraient
jamais être bloquées en plaçant l’appareil sur un lit, un sofa, une couverture, ou une surface
semblable. Cet appareil ne devrait pas être installé dans un meuble encastré comme une bib-
liothèque ou une étagère à moins de lui fournir une venlaon adéquate ou que l’installaon
soit conforme aux direcves du manufacturier.
11. Sources d’alimentaon électrique—Cet appareil devrait être ulisé seulement avec
le type d’alimentaon électrique inscrite sur l’équee. Si vous n’êtes pas certain du type
d’alimentaon électrique fourni à votre maison, consultez le vendeur de l’appareil ou
l’entreprises d’énergie locale. Pour des appareils alimentés par une baerie ou d’autres
sources, se référer aux consignes d’ulisaon.
12. Mise à la terre ou Polarisaon—Cet appareil est équipé avec un cordon d’alimentaon
à trois ls. Il est a brancher sur une prise ayant un connecteur a la terre. Assurez-vous que la
connecon a la terre ne manque pas.
13. Protecon du cordon d’alimentaon—Les cordons d’alimentaon devraient être dispo-
sés de façon à ce qu’on ne puisse marcher dessus ou qu’ils soient suscepbles d’être coincés
par des arcles placés sur ou contre eux. Une aenon parculière doit être portée aux
ches, prises de courant, et aux points où ils sortent de l’appareil.
14. Mise à la terre de l’antenne extérieure—Si un système extérieur d’antenne ou de câble
est relié à l’appareil, s’assurer que le système d’antenne ou de câble est muni d’une mise à la
terre an de fournir une certaine protecon contre les surtensions et les charges d’électricité
staque. L’arcle 810 du code électrique naonal, ANSI/NFPA 70, fournit l’informaon néces-
saire en ce qui concerne la mise à la terre appropriée du mât et de la structure porteuse,
la mise à la terre du câble de connexion à une unité de décharge d’antenne, le calibre des
conducteurs de mise à la terre, la locaon de l’unité de décharge d’antenne, le raccordement
aux électrodes de mise à la terre et les spécicaons pour les électrodes de mise à la terre.
Voir la gure A.
15. Foudre—Pour une protecon supplémentaire de cet appareil pendant un orage élec-
trique, ou quand il est laissé sans surveillance et inulisé pendant de longues périodes, le
débrancher de la prise électrique murale et déconnecter le système d’antenne ou de câble.
Ceci préviendra les dommages à l’appareil dus à la foudre et aux surtensions.
16. Lignes électriques—Un système d’antenne extérieur ne devrait pas être situé à proximité
de lignes électriques aériennes ou de tout autre circuit électrique, où il pourrait tomber sur
de tels circuits ou lignes électriques. Lors de l’installaon d’un système d’antenne extérieur,
d’extrêmes précauons devraient être prises an de prévenir tout contact avec des lignes ou
circuits électriques. Entrer en contact avec de tels circuits ou lignes électriques pourrait être
fatal.
17. Surcharge—Ne pas surcharger les prises de courant murales, les rallonges électriques ou
les prises de courant intégrées. Un risque d’incendie ou de choc électrique pourrait résulter
d’une telle surcharge.
18. Inseron d’objet ou de liquide—Ne jamais insérer d’objet par les ouvertures de cet
appareil. Il pourrait toucher des points de voltage dangereux ou court-circuiter des pièces,
ce qui pourrait résulter en incendie ou en choc électrique. Ne jamais verser de liquide sur
l’appareil.
19. Entreen—Ne pas essayer de faire soi-même l’entreen de cet appareil. En ouvrir ou en
rerer les couvercles pourrait vous exposer à des voltages dangereux ou à d’autres dangers.
Coner tout entreen à un personnel de service qualié.
20. Dommage exigeant un entreen—Débrancher cet appareil de la prise de courant élec-
trique et coner l’entreen au personnel de service qualié dans les éventualités suivantes:
a. Quand le cordon d’alimentaon ou sa che sont endommagés,
b. Si des objets sont tombés dans l’appareil, ou si du liquide y a été renversé,
c. Si l’appareil a été exposé à la pluie ou à l’eau,
d. Si l’appareil ne fonconne pas normalement en suivant les consignes d’ulisaon.
Ajuster seulement les commandes qui sont menonnées dans le guide d’opéraon. Un
mauvais ajustement des autres commandes pourrait causer des dommages à l’appareil et
souvent exiger un travail supplémentaire de la part d’un technicien qualié pour remere
l’appareil en état normal d’opéraon.
e. Si l’appareil a été échappé ou endommagé de n’importe quelle façon, et
f. Quand l’appareil montre un changement notable de performance – ceci indique qu’un
entreen est nécessaire.
21. Pièces de rechange—Si des pièces de rechange sont nécessaires, s’assurer que le tech-
nicien de service a employé des pièces de rechange spéciques du manufacturier ou ayant
les mêmes caractérisques que les pièces originales. L’ulisaon de pièces de rechange non
autorisées pourrait résulter en incendie, choc électrique ou autres dangers.
22. Véricaon de sécurité—À la suite de toute réparaon ou entreen de cet appareil,
demander au technicien de service d’exécuter des véricaons de sécurité an de s’assurer
que l’appareil est en condion normale de fonconnement.
23. Montage au mur ou au plafond—L’appareil ne devrait être monté au mur ou au plafond
qu’uniquement de la façon recommandée par le manufacturier.
24. Chaleur—L’appareil devrait être situé loin de sources de chaleur telles que des radia-
teurs, des registres de chaleur, des fourneaux, ou d’autres appareils (y compris amplica-
teurs) produisant de la chaleur.
NOTE AUX INSTALLATEURS DE SYSTÈME DE CATV:
CE RAPPEL EST FOURNI POUR PORTER À L’ATTENTION DES
INSTALLATEURS DE SYSTÈME DE CATV, L’ARTICLE 820 - 40 DU
NEC QUI DONNE DES DIRECTIVES POUR UNE MISE À LA TERRE
APPROPRIÉE ET, EN PARTICULIER, SPÉCIFIE QUE LE CÂBLE DE
MISE À LA TERRE DEVRAIT ÊTRE RACCORDÉ AU SYSTÈME DE
MISE À LA TERRE DU BÂTIMENT LE PLUS PRÈS POSSIBLE DE
L’ENTRÉE DU CÂBLE.
FIGURE A
Exemple de mise à la terre d’antenne selon le Code Électrique Naonal, ANSI/NFPA 70
ANTENNA
LEAD IN
WIRE
UNITÉ DE DÉCHARCHE D’ANTENNE
(NEC SECTION 810-20)
CONDUCTEURS DE MISE À LA TERRE
(NEC SECTION 810-21)
SYSTÈME DE MISE À LA TERRE DU BÂTIMENT
(NEC ART 250, PART H)
APPAREILS
ÉLECTRIQUES
DE SERVICE
ATTACHES DE
MISE À LA TERRE
ATTACHES DE
MISE À LA TERRE
NEC - CODE ÉLECTRIQUE NATIONAL
AVERTISSEMENT: AFIN D’ÉVITER TOUT RISQUE D’INCENDIE
OU D’ÉLECTROCUTION, NE PAS EXPOSER CET APPAREIL À LA
PLUIE OU À L’HUMIDITÉ.
RISQUE DE CHOC ELECTRIQUE -
NE PAS OUVRIR
ATTENTION: POUR RÉDUIRE LE RISQUE D’ÉLECTROCUTION, NE PAS
ENLEVER LE DOS DE L’APPAREIL NI OUVRIR LE BOÎTIER. AUCUNE PIÈCE N’EST
RÉPARABLE PAR L’UTILISATEUR À L’INTÉRIEUR. SE RÉFÉRER UNIQUEMENT À
DES TECHNICIENS QUALIFIÉS POUR L’ENTRETIEN.
! AVERTISSEMENT !
Une combinaison de l’appareil et chariot doit être déplacé avec précauon. Des arrêts
brusques, une force excessive et des surfaces inégales peuvent causer la combinaison
de l’appareil et le chariot.
Le point d’exclamaon à l’intérieur d’un triangle équilatéral est desné à alerter
l’ulisateur sur la présence d’opéraons d’entreen importantes au sujet desquelles des
renseignements se trouvent dans le manuel d’instrucons.
Le symbole de l’éclair à l’intérieur d’un triangle équilatéral est desné à alerter
l’ulisateur sur la présence d’une “tension dangereuse” non isolée dans le boîer du
produit. cee tension est susante pour provoquer l’électrocuon de personnes.
ATTENTION DÉCLARATION
AVERTISSEMENT: AFIN D’ÉVITER TOUT RISQUE D’INCENDIE OU D’ÉLECTROCUTION, NE PAS
EXPOSER CET APPAREIL À LA PLUIE OU À L’HUMIDITÉ. NE PAS OUVRIR LE
BOÎTIER, CONFIER TOUS TRAVAUX À DU PERSONNEL TECHNIQUE QUALIFIÉ.
CAUTION: POUR PREVENIR LES CHOCS ELECTRIQUES, NE PAS UTILISER CETTE FICHE
POLARISEE AVEC UN PROLONGATEUR, UNE PRISE DE COURANT OU UNE
AUTRE SORTIE DE COURANT, SAUF SI LES LAMES PEUVENT ETRE INSEREES A
FOND SANS EN LAISSER AUCUNE PARTIE A DECOUVERT.

6937.746.4556 | www.rldrake.com
DTD1000A Item # 1002512A
Specifications
Specicaons, price, and availability are subject to change without noce or obligaon.
DEMODULATOR MODULE (Specicaons are per DTD1000A)
Input: 1 x Female "F" Connector
Input Frequency Range: 54 - 1000 MHz
Channel Plan: Air/Broadcast, CATV-STD, CATV-IRC or CATV-HRC
Input Channel Bandwidth: 6 MHz
Input Impedance: 75 Ohms
Input RF Level Range: 33 to +35 dBmV (8VSB – ATSC)
-22 to +35 dBmV (64 QAM)
-17 to +35 dBmV (256 QAM)
Input Return Loss: > 6 dB (Broadcast mode)
> 12 dB (CATV mode)
Image Rejection: 80 dB
Adjacent Channel Rejection: 40 dB
Noise Figure: < 9 dB (Broadcast mode)
< 12 dB (CATV mode)
Demodulation Modes: ATSC - 8VSB
CATV Mode - 64 QAM & 256 QAM (ITU - B)
Symbol Rates: 10.76 MS/s, 8VSB
5.057 MS/s, 64 QAM
5.3606 MS/s, 256QAM
Form Factor: Rear panel input bay of a MEQ1000A/B
Control: Via MEQ1000A/B
Dimensions: 3 1/4” x 1 1/2” x 8” deep
Weight: 0.5 lbs
Temperature Rang: 0 - 50˚ C ambient
INTRODUCTION
The Drake® DTD1000A Demodulator Module (in tandem with the Drake® MEQ1000A/B Multiplexing Hybrid QAM Modulator) is
designed to provide a demodulated transport stream from a ATSC 8VSB or QAM annex B RF signal.. The MEQ1000A/B accepts
transport streams from up to two input modules. These may be multiplexed into single transport. The transport stream is output
from the MEQ1000A/B as a RF QAM and ASI.
The DTD1000A Demodulator Module allows you to add RF demodulated program streams to custom QAM multiplexes from the
MEQ1000A/B.
FEATURES & BENEFITS
• Installs in either input bay A, Input bay B or both on a MEQ1000A/B
• Demodulates 8VSB, QAM-64B or QAM-256B RF signals
• Provides entire transport stream to MEQ1000 which may be passed as is or select only the programs desired
• Multiplex with other program streams from various MEQ1000 input modules
• QAM and ASI output from the MEQ1000
• Custom MPEG program number or VCT (virtual channel tables) from MEQ1000. if desired.
General Description and Features

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Installation
Unpacking
You will find the following items in the box:
• DTD1000A Input Module (QTY = 1)
• Mounting Screws (QTY = 2)
Installation
This unit installs into the MEQ1000 chassis in the same fashion as the IPI1000 IP Input, ASII ASI Input Module,
SDM1000 Satellite Demodulator, or the SDE24A, HDE24A, and SDI24A Encoder Modules:
1. Ensure power to the MEQ1000 is off.
2. Gently slide the DTD1000A Demodulator Input Module into one of the open input module bays in the rear of the
MEQ1000.
3. Make sure the DTD1000A Demodulator Input Module is inserted all the way into the MEQ1000. The DTD1000A
Demodulator should be flush against the rear wall of the MEQ1000.
4. Use the enclosed fastening screws to secure the DTD1000A from coming loose from the MEQ1000.
5. Connect all cables to be input into the DTD1000A and output from the MEQ1000.
6. Once the DTD1000A is inserted into the MEQ1000 and all cables are securely connected, power up the MEQ1000 by
inserting the power cord into an electrical wall outlet.
DO NOT INSERT THIS DTD1000A MODULE WITH
POWER APPLIED TO THE MEQ1000 CHASSIS.
RESULTING DAMAGE WILL NOT BE COVERED
BY THE LIMITED WARRANTY.
Top hole for securing
DTD1000A to chassis
Bottom hole for
securing DTD1000A
to chassis
RF Input
Connects via
Input Bay A or B of
MEQ1000A/B

8937.746.4556 | www.rldrake.com
Operation: MEQ1000B
The DTD1000A Demodulator Module may be used as a input module for the MEQ1000, MEQ1000A or MEQ1000B.
When used in a MEQ1000B:
Power on the chassis. When viewed from the rear panel, the leftmost slot is slot 1 and slot 2 to the right. Open a web
browser on your computer and enter the following URL address (http://172.16.80.1). Once the MEQ1000B web server
has been loaded from your browser, you should see the login dialog. Enter the username and password and click LOG
IN. The default username is "admin" (in lower case letters) and the default password is "pass" (in lower case letters).

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Module Tab
Select Module:Indicates module installed in Slot 1 or Slot 2.
Module Information:Indicates Module Type, Software Version, and Firmware Revision.
Tuner Lock:Lock or Unlocked.
AGC Lock:Lock or uUnlocked.
Demodulator Lock:Lock or Unlocked.
SNR: Indicates SNR of input signal.
Signal Level:Indicates signal level of input signal.
Channel Plan:Air/Broadcast, HRC, IRC or CATV
Modulation: VSB-8, QAM64 or QAM256
Channel: Input Channel
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
8
9
7
DTD1000A Demodulator Module Tab
10
10

10 937.746.4556 | www.rldrake.com
Alternatively, the MEQ1000A with DTD1000A Demodulator Module or other input modules may be programmed and monitored
using the Drake Digital Headend Control Program. The Headend Control Program is shipped with MEQ1000A or available for
download through http://www.rldrake.com. You will require v5.2 or later.
To provide connectivity to the MEQ1000 or MEQ1000A you will require a computer with a serial COM port or USB to COM adapter.
The COM port cable attaches to the RS-232 IN on the MEQ1000. The RS-232 OUT is to daisy chain additional MEQ1000's or other
compatible devices. Enter program mode by pressing the ENTER button on the MEQ1000 located in the center of the four arrow
buttons and hold in for several seconds until the bottom line of the display begins to flash. Select the MEQ1000 settings by using
the front panel select buttons.
MEQ1000A Remote Programming
To use the Headend Control Program, first set up the following on the MEQ1000A (accessible at any time through the front panel,
as shown on Fig. 1):
1. Unit ID: # (0 thru 63)
• Assign a unique ID # from 1 to 63 to each MEQ1000A in order to distinguish them for remote access from the Drake.
• ID # 0 allows front panel access only.
2. RS-232 Baud Rate: corresponds to baud rate from the connected computer.
3. Press the ENTER button to store settings.
Using the Headend Control Program
Figure 1
Operation: MEQ1000/A
Configuration Settings
CHANNEL MAP : Broadcast, CATV IRC or HRC
CHANNEL NUMBER : User selectable from 2 to 158 (CATV) 2 to 2 to 69 (broadcast), 1 to 158 (IRC or HRC)
DEMOD MODE : VSB-8, QAM-64B or QAM-256B
When used in an MEQ1000 or MEQ1000A:
Power on the chassis. When viewed from the rear panel, the leftmost slot is input A and input B to the right. Use front
panel select buttons to cycle between MEQ1000/A Host QAM Modulator, DTD1000A Demodulator Module or other
installed input modules. To enter program mode press the ENTER button that is located in the center of the four arrow
buttons and hold in for several seconds until the bottom line of the display begins to flash. Once all parameters are
entered press the ENTER button to store settings. The following configuration settings are available from the DTD1000A:
NOTES
1. The front panel display will show DTD1000A DEMOD LOCKED when tuning a valid RF channel.
2. MEQ1000/A must be updated to v4.0 or later.

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Once connected launch the Drake Digital Headend Control Program the following screen will appear. (See Fig. 2)
Figure 2
Headend Control Program (continued)
Alternatively, the MEQ1000/A with DTD1000A Demodulator Module or other input modules may be programmed and
monitored using the Drake Digital Headend Control Program. The Headend Control Program is shipped with MEQ1000/A or
available for download at http://tinyurl.com/28o5f4d. You will require V5.2 or later.
Figure 3

12 937.746.4556 | www.rldrake.com
Select MEQ1000 tab and check box corresponding to ID # programmed from front panel. Select “View/Edit”.
Select Input A or Input B tab corresponding to the location of the DTD1000. Settings are entered in the left hand column and
the DTD1000 current settings are displayed in the right hand column. Press “Download to MEQ1000” to store new settings into
DTD1000. They will then appear in the right hand column to show they have been stored. (See Fig. 4)
Configurable settings are as follows:
Channel Plan: CATV, IRC, HRC or Broadcast
Channel Number: 2 to 158 (CATV), 1 to 158 (IRC or HRC), 2 to 69 (Broadcast)
Demod Mode: VSB-8, QAM-64B or QAM-256B
SNR shows in box at top of right hand column settings, above channel plan settings, on screen shot. Indicates SNR of
incoming signal or Unlocked, if no signal detected.
Figure 4
1
2
3
4
1
2
4
3
Headend Control Program (continued)

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Notes:

14 937.746.4556 | www.rldrake.com
A Return Material Authorization (RMA) Number is required on ALL PRODUCT RETURNS (regardless of whether the
product is being returned for repair or for credit). Product that is received at the factory without an RMA Number will be
returned to the sender, unopened.
RMA Numbers must be used when returning product for credit or repair. Use of RMA Numbers will ensure efcient
processing. When needing to return your product to R.L. Drake Holdings, LLC., please follow these simple steps listed
below (in the order that they appear).
Service
1. Contact R.L. Drake Holdings, LLC.’s Service Department
in one of three ways:
Phone: [phone]
Email: [email protected]
Fax: [phone]
2. Request from Drake Service a copy of the Product Return
Authorization Form.
3. Complete the Product Return Authorization Form fully.
4. Return the completed Product Return Authorization Form
to the Drake Service Department using one of the contact
methods listed in Step 1.
5. After completing Steps 1 through 4, an RMA Number will
be assigned to you.
6. Securely pack the product and mark the box with your
RMA Number. If shipping multiple boxes, all boxes must
be marked with the RMA Number. Place the RMA Number
near the return address in large, bold print (approx. 2” in
height).
1. Contact R.L. Drake Holdings, LLC.’s Service Department
in one of three ways:
Phone: [phone]
Email: [email protected]
Fax: [phone]
2. Request from Drake Service a copy of the Product Return
Authorization Form.
3. Complete the Product Return Authorization Form fully.
4. Return the completed Product Return Authorization Form
to the Drake Service Department using one of the contact
methods listed in Step 1.
5. After completing Steps 1 through 4, an RMA Number will
be assigned to you.
6. Securely pack the product in its original undamaged box
(returning the product without its original packaging in
good, new condition may cause the incursion of additional
fees). Pack this box within another shipping container or
box. Mark the shipping box or container with your RMA
Number. Place the RMA Number near the return address
in large, bold print (approx. 2” in height).
Ship your “CREDIT RETURNS ONLY” return to:
R.L. Drake Holdings, LLC.
Attn: Product Credit Returns
One Jake Brown Road
Old Bridge, NJ 08857
Ship your “SERVICE REPAIR ONLY” return to:
R.L. Drake Holdings, LLC.
Attn: Product Service Returns
One Jake Brown Road
Old Bridge, NJ 08857
SERVICE REPAIRS ONLY CREDIT RETURNS ONLY
*NOTE: All Credit Returns are subject to a 15% Restock Fee
*NOTE: All shipments are to be PRE-PAID by the sender. NO COD’s will be accepted.
IF YOU NEED TECHNICAL HELP
Call our Customer Service/Technical Support line at [phone] weekdays between 8:00 A.M. and 4:00 P.M. Eastern Standard
Time. Please have the unit’s serial number available. We will also need to know the specics of any other equipment connected to the
unit. When calling, please have the unit up and running, near the phone if possible. Our technician(s) will likely ask certain questions to
aid in diagnosis of the problem. Also, have a voltmeter handy, if at all possible.
DRAKE also provides technical assistance by
Email: [email protected]
Fax: [phone]
Many of the products that are sent to us for repair are in perfect working order when we receive them. For these units, there is a
standard checkout fee that will be charged. Please perform whatever steps are applicable from the product’s Instruction Manual before
calling or writing as this could save unnecessary phone charges. Please do not return the product without calling Drake Service and
following the steps above rst; it is preferred to help troubleshoot the problem over the phone (or by Email) rst, saving you both time
and money.

15
937.746.4556 | www.rldrake.com
Limited Warranty
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product,
as BT may determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to
meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing (i) for a period of one (1) year from the date of original purchase (or such shorter period of time as may
be set forth in the license agreement specific to the particular software being licensed), with respect to iCentral™ (hardware and
software) and all other software products (including embedded software) licensed from BT, (ii)) for a period of one (1) year from
the date of original purchase, with respect to all MegaPort, IPTV products and fiber optics receivers, transmitters, couplers and
integrated receivers/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
VideoCipher® & DigiCipher® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with
respect to all other BT products. Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly
modules manufactured by third party vendors and contained in BT products and on certain private-label products manufactured
by third parties for resale by BT are of shorter duration or otherwise more limited than the standard BT limited warranty. In such
cases, BT’s warranty with respect to such third party proprietary sub-assembly modules and private-label products will be limited
to the duration and other terms of such third party vendor’s warranty. In addition, certain products, that are not manufactured
but are resold by BT, carry the original OEM warranty for that product. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Closeout Product.
BT will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may determine) any product
sold by BT which at the time of sale constituted a refurbished or closeout items (“Refurbished Product” and “Closeout Product”),
which proves to be defective in materials or workmanship or fails to meet the specifications which are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing, for a period of ninety (90) days from
the date of original purchase. Notwithstanding the foregoing, in some cases, the warranty on third party software and on certain
proprietary sub-assembly modules manufactured by third party vendors and contained in BT products and on certain private-
label products manufactured by third parties for resale by BT are of shorter duration or otherwise more limited than the BT limited
warranty for Closeout Products. In such cases, BT’s warranty for Closeout Products constituting such third party software, third
party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third
party vendor’s warranty. In addition, notwithstanding the foregoing, (i) certain Closeout Products that are not manufactured (but
are resold) by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty
for Refurbished or Closeout Products. All sales of Refurbished or Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof
of purchase and a brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake
Brown Road, Old Bridge, New Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer’s
written instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair
center, (iii) misuse, misapplication or abuse, (iv) alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or
any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTA-
TIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTIC-
ULAR PURPOSE, MERCHANTABILITY OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE
ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES, MANUALS, CATALOGS, LITERATURE
OR OTHER MATERIALS. IN ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGA-
TION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL
DETERMINE. BT SHALL IN NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR
ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR
ANY OTHER LEGAL THEORY ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR
FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects and non-conforming goods must be made by Buyer in writing within five (5) days of receipt of
merchandise, which writing shall state with particularity all material facts, concerning the claim then known to Buyer. Upon any
such complaint, Buyer shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon
the request of BT, Buyer shall ship such allegedly nonconforming or defective goods, freight prepaid to BT for examination by
BT’s inspection department and verification of the defect. BT, at its option, will either repair, replace or issue a credit for products
determined to be defective. BT’s liability and responsibility for defective products is specifically limited to the defective item or to
credit towards the original billing. All such replacements by BT shall be made free of charge f.o.b. the delivery point called for in
the original order. Products for which replacement has been made under the provisions of this clause shall become the property
of BT. Under no circumstances are products to be returned to BT without BT’s prior written authorization. BT reserves the right
to scrap any unauthorized returns on a no-credit basis. Any actions for breach of this contract must be commenced by Buyer
within thirteen (13) months after the cause of action has accrued. A copy of BT’s standard terms and conditions of sale, including
the limited warranty, is available from BT upon request. Copies of the limited warranties covering third party proprietary sub-
assembly modules and private label products manufactured by third parties are also available from BT on request. VideoCipher®
& DigiCipher® are registered trademarks of Motorola Corp.
Rev 5/6/2009
Blonder Tongue Laboratories, Inc.
Limited Warranty
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may
determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to meet the specifications which are
in effect on the date of shipment or such other specifications as may have been expressly agreed upon in writing (i) for a period of one (1) year from
the date of original purchase (or such shorter period of time as may be set forth in the license agreement specific to the particular software being
licensed), with respect to iCentral™ (hardware and software) and all other software products (including embedded software) licensed from BT, (ii) )
for a period of one (1) year from the date of original purchase, with respect to all MegaPort™, IPTV products, and fiber optics receivers, transmitters,
couplers and integrated receiver/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
DigiCipher ® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with respect to all other BT products.
Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and
contained in BT products and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise
more limited than the standard BT limited warranty. In such cases, BT's warranty with respect to such third-party proprietary sub-assembly modules
and private-label products will be limited to the duration and other terms of such third-party vendor's warranty. In addition, certain products, that are
not manufactured but are resold by BT, carry the original OEM warranty for such products. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Refurbished/Closeout Product.
(b) BT will at its sole option, either repair or replace (with a new or factory-reconditioned product, as BT may determine) any product sold by BT
which at the time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which proves to be defective in materials or
workmanship or fails to meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing, for a period of ninety (90) days from the date of original purchase. Notwithstanding the foregoing, in some cases the
warranty on third party software and on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in BT products
and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise more limited than the BT
limited warranty for Refurbished/Closeout Products. In such cases, BT's warranty for Refurbished/Closeout Products constituting such third party
software, third-party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third-party
vendor's warranty. In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manufactured (but are resold)
by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty for Refurbished/Closeout
Products. All sales of Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof of purchase and a
brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake Brown Road, Old Bridge, New
Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer's written instructions, (ii)
disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF
ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE ANY ORAL OR WRITTEN
WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S EMPLOYEES OR
REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN
ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGATION FOR ANY BREACH OF THE
WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE
PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL DETERMINE. BT SHALL IN NO EVENT AND
UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL,
PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL THEORY, ARISING DIRECTLY OR INDIRECTLY FROM
THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise,
which writing shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer
shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon the request of BT, the customer shall ship
such allegedly non-conforming or defective goods, freight prepaid to BT for examination by BT's inspection department and verification of the
defect. BT, at its option, will either repair, replace or issue a credit for products determined to be defective. BT's liability and responsibility for
defective products is specifically limited to the defective item or to credit towards the original billing. All such replacements by BT shall be made
free of charge f.o.b. the delivery point called for in the original order. Products for which replacement has been made under the provisions of this
clause shall become the property of BT. Under no circumstances are products to be returned to BT without BT's prior written authorization. BT
reserves the right to scrap any unauthorized returns on a no-credit basis. Any actions for breach of a contract of sale between BT and a customer must
be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of BT's standard terms and conditions of
sale, including the limited warranty, is available from BT upon request. Copies of the limited warranties covering third-party proprietary sub-
assembly modules and private-label products manufactured by third-parties are also available from BT on request. DigiCipher ® is a registered
trademark of Motorola Corp. (Rev 0509)
Seller will at its sole option, either repair or replace (with a new or factory reconditioned product, as Seller may determine) any product manufactured or sold (or in
the case of software, licensed) by Seller which is defective in materials or workmanship or fails to meet the applicable specifications that are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing: (i) for a period of three (3) years from the date of original purchase for all
stock hardware products (other than those specifically referenced herein below having a shorter warranty period); (ii) for a period of one (1) year from the date of
original purchase, with respect to all MegaPort™, IPTV products, test equipment and fiber optics receivers, transmitters, couplers and integrated receiver/distribution
amplifiers; (iii) for a period of one (1) year from the date of original purchase (or such shorter period of time as may be s et forth in the license agreement specific to
the particular software being licensed from Seller) with respect to all software products licensed from Seller (other than Core Product Software) that is (a) developed
for a specific function or application, (b) complimentary to and does not function without the Core Product Software, and (c) listed with a specific model number and
stock number in Seller’s Price List (“Non-Core Software”); (iv) for a period of ninety (90) days from the date of original purchase, with respect to non-serialized
products and accessories, such as parts, sub-assemblies, splitters and all other products sold by Seller (other than Core Product Software and Refurbished/Closeout
Products) not otherwise referred to in clauses (i) through (iii) above. The warranty period for computer programs in machine-readable form included in a hardware
product, which are essential for the functionality thereof as specifically stated in the published product specifications (“Core Product Software”) will be coincident
with the warranty period of the applicable hardware product within which such Core Product Software is installed.
Software patches, bug fixes, updates or workarounds do not extend the original warranty period of any Core Product Software o r Non-Core Software.
Notwithstanding anything herein to the contrary,
(i) Seller’s sole obligation for software that when properly installed and used does not substantially conform to the publish ed specifications in effect when the
software is first shipped by Seller, is to use commercially reasonable efforts to correct any reproducible material non-conformity (as determined by Seller in its sole
discretion) by providing the customer with: (a) telephone or e-mail access to report non-conformance so that Seller can verify reproducibility, (b) a software patch or
bug fix, if available or a workaround to bypass the issue if available, and (c) where applicable, replacement or damaged or defective external media, such as CD-ROM
disk, on which the software was originally delivered;
(ii) Seller does not warrant that the use of any software will be uninterrupted, error-free, free of security vulnerabilities or that the software will meet the customer’s
particular requirements; and the customer’s sole and exclusive remedy for breach of this warranty is, at Seller’s option, to receive (a) suitably modified software, or
part thereof, or (b) comparable replacement software or part thereof;
(iii) Seller retains all right, title and interest in and to and ownership of all software (including all Core Pro duct Software and Non-Core Software) including any and all
enhancements, modifications and updates to the same; and
(iv) in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller’s products, third party
software installed in certain of Seller’s products, and on certain private–label products manufactured by third-parties for resale by Seller, will be of shorter duration
or otherwise more limited than the standard Seller limited warranty. In such cases, Seller's warranty with respect to such third-party proprietary sub-assembly
modules, third-party software and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any. In addition,
certain products, that are not manufactured by Seller, but are resold by Seller, may carry the original OEM warranty for such products, if any. The limited warranty
set forth above does not apply to any product sold by Seller, which at the time of sale constituted a Refurbished/Closeout Product, the limited warranty for which is
provided in the following paragraph.
Seller will at its sole option, either repair or replace (with a new or factory-reconditioned product, as Seller may determine) any product sold by Seller which at the
time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which is defective in materials or workmanship or fails to meet the
applicable specifications that are in effect on the date of shipment of that product or fails to meet such other specifications as may have been expressly agreed upon
in writing between the parties, for a period of ninety (90) days from the date of original purchase. Notwithstanding the for egoing, in some cases the warranty on
certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller products, third party software installed in certain of Seller’s
products, and on certain private–label products manufactured by third-parties for resale by Seller will be of shorter duration or otherwise more limited than Seller
limited warranty for Refurbished/Closeout Products. In such cases, Seller's warranty for Refurbished/Closeout Products constituting such third party proprietary
sub-assembly modules, third party software, and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any.
In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manu factured (but are resold) by Seller, may carry the original OEM
warranty for such products, if any, which may be longer or shorter than Seller’s limited warranty for Refurbished/Closeout Pr oducts. All sales of
Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt, serial number if applicable, or other satisfactory proof of
purchase and a brief description of the defect, must be shipped freight prepaid to Seller at the following address: One Jake Brown Road, Old Bridge, New Jersey
08857.
This warranty does not cover failure of performance or damage resulting from (i) use or installation other than in strict acc ordance with manufacturer's written
instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) exposure to unusual physical or electrical stress, abuse or accident or forces or exposure be yond normal use within specified operational or
environmental parameters set forth in applicable product specifications, (vi) lack of reasonable care or (vii) wind, ice, sno w, rain, lightning, or any other weather
conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, SELLER MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, AS
TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES
SET FORTH ABOVE SUPERSEDE ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY SELLER OR BY ANY OF SELLER’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF SELLER’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN ALL CASES, BUYER’S
SOLE AND EXCLUSIVE REMEDY AND SELLER’S SOLE OBLIGATION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS SELLER IN ITS SOLE DISCRETION SHALL DETERMINE. SELLER SHALL IN
NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL
THEORY, ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM SELLER.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise, which writing
shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer shall hold the goods complained
of intact and duly protected, for a period of up to sixty (60) days. Upon the request of Seller, the customer shall ship such allegedly non-conforming or defective
goods, freight prepaid to Seller for examination by Seller's inspection department and verification of the defect. Seller, at its option, will either repair, replace or issue
a credit for products determined to be defective. Seller's liability and responsibility for defective products is specificall y limited to the defective item or to credit
towards the original billing. All such replacements by Seller shall be made free of charge f.o.b. the delivery point called for in the original order. Products for which
replacement has been made under the provisions of this clause shall become the property of Seller. Under no circumstances are products to be returned to Seller
without Seller's prior written authorization. Seller reserves the right to scrap any unauthorized returns on a no-credit basis. Any actions for breach of a contract of
sale between Seller and a customer must be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of Seller's
standard terms and conditions of sale, including the limited warranty, is available from Seller upon request. Copies of the l imited warranties covering third-party
proprietary sub-assembly modules and private-label products manufactured by third-parties may also be available from Seller on request. (Rev 0713)

R.L. DRAKE HOLDINGS, LLC
Sales: 937-746-4556 • Support: 937-746-6990 • Fax: [phone]
www.rldrake.com