DTEN D7 Operating manual

55” Dual
User and Installaon Manual
TOUCH
CERTIFIED HARDWARE
& Technology Partner

DTEN D7 Dual 55” User Manual v 1.3.0 Page 2
San Jose, CA, USA
DTEN.COM
[email protected]
Su[email protected]
[phone]
CONTENTS
IMPORTANT SAFETY INFORMATION 3
PACKAGE CONTENTS 4
INTRODUCTION 5
CONFERENCE ROOM SETUP 6
HARDWARE 7
SETTINGS 11
CONNECTING TO A NETWORK 12
SETUP, SIGN IN, ZOOM ROOMS ACCOUNTS. 13
WALL MOUNTING 14
ATTACH MOUNTING BRACKET 16
ATTACH CLIPS TO MONITOR 17
HANG MONITOR ONTO WALL BRACKET 18
RACK MOUNTING: 19

DTEN D7 Dual 55” User Manual v 1.3.0 Page 3 DTEN D7 Dual 55” User Manual v 1.3.0 Page 4
IMPORTANT SAFETY INFORMATION
Read and follow the informaon in this manual. Failure to follow
instrucons, warnings or statements of “Important” informaon may
result in damage to the equipment and/or personal injury. Keep these
instrucons for future reference.
྇Verify that all connecons and aachments are correct according to
these instrucons before connecng the power.
྇Only aach the Monitors to walls, surfaces or other equipment that is
designed and mechanically capable of supporng them.
྇Avoid placing the equipment near sources of heat or direct sunlight.
྇Keep all equipment in a dry and safe environment; avoid any contact
with liquids
྇All internal repairs must be performed by qualied personnel.
྇Disconnect equipment from the power source during long periods of
non-use.
྇During cleaning, always disconnect the power; then use a so dry or
slightly damp cloth.
྇Never use damaged equipment.
Secondary Display Package
Contents:
—DTEN D7 HD Interactive
Secondary Display
—Blank Av ller panel
—Mounting brackets (screws,
washers, wall plugs)
—Monitor Mounting Clips
(screws, washers)
—Cables: HDMI, Touch/USB,
RS232, Power (split)
Primary Display Package
Contents:
—DTEN D7 HD Interactive
Primary Display
—4K Video/Sound AV Panel
—Mounting Brackets (screws,
washers, wall plugs)
—Monitor Mounting Clips
(screws, washers)
—Wi-Fi Antenna (x2)
—D7 Stylus
—Cables: Power
—Manual
PACKAGE CONTENTS
55” Dual
User and Installaon Manual
TOUCH
CERTIFIED HARDWARE
& Technology Partner
Unboxing: remove parts and packing material from top of box.
To p To p
To p

DTEN D7 Dual 55” User Manual v 1.3.0 Page 5 DTEN D7 Dual 55” User Manual v 1.3.0 Page 6
INTRODUCTION
The DTEN D7 Dual is a complete ZOOM ROOMS TOUCH
conferencing installaon, including all hardware and soware. The built-
in, AI enhanced, 16 element microphone array with 4K camera, oers a
best-in-class conferencing, wireless, screen sharing, and white boarding
experience. (All soware is pre-installed.)
The ZOOM ROOMS conferencing applicaon is secure and highly
adaptable, allowing remote aendees on almost any plaorm or
hardware to fully parcipate. With the DTEN D7 conference room
installaon, aendees may also administer meengs or screen-share
from any connected laptop or tablet that is on the same network (with
the ZOOM ROOMS App installed).
Seng up the DTEN D7 is a simple ‘plug-and-play’ process consisng
of only a few basic steps:
1. ATTACH THE CABLES AND ANTENNA
2. MOUNT THE DISPLAY, EITHER ON A RACK, STAND OR WALL
3. CONNECT TO A NETWORK (LAN)
4. CONNECT THE POWER
5. SIGN IN TO AN EXISTING OR OPEN A NEW ZOOM ROOMS
ACCOUNT
CONFERENCE ROOM SETUP
For the best experience and to fully opmize the capabilies of the
hardware, follow these ps and suggesons regarding the layout and
arrangement of the Conference Room Space.
• Monitors should be mounted at approximately eye level when
standing, in a central locaon and in full view of all meeng
parcipants.
• The space should be well lit.
• Fluorescent lighng is not recommended.
• Avoid bright lights, windows, or colors in the background behind
aendees.
• Parcipants’ faces should not be in shadow.
• Rooms with many hard surfaces may be acouscally “ambient”.
Acouscs can be improved by adding thick carpeng, sound
abs`orbing furniture (such as bookcases), or acousc panels/
parons.

DTEN D7 Dual 55” User Manual v 1.3.0 Page 7 DTEN D7 Dual 55” User Manual v 1.3.0 Page 8
HARDWARE SETUP
Note: Only aach power cables aer all other connecons are completed.
HARDWARE
Connecng the Monitors is a quick and simple process.
Follow these important guidelines:
• Only connect the Power Cable to the equipment AFTER
all other parts and cables are connected and assembled
correctly.
• It may be easier to aach cables and accessories to the
display before wall mounng.
• For detailed wall and rack mounng instrucons, see
the Wall Mounting section in this manual.
You will need:
—An Ethernet or WiFi connecon to a local network
—A Power Outlet (110 - 240v)
—Ethernet Cable (if required)
Primary
Display
Secondary
Display
4K Audio/Video PanelBlank AV Panel
Mount the Primary Display to the right of the Secondary Display
Press AV Panels into place.
Stylus
Antennae
Ethernet
(Recommended – not supplied)
Power
(Y cable)
HDMI
usb
Primary Display Secondary Display
RS232
Hardware Controls
• Volume
• Main Menu
• Power

DTEN D7 Dual 55” User Manual v 1.3.0 Page 9 DTEN D7 Dual 55” User Manual v 1.3.0 Page 10
CABLE CONNECTIONS
1. On the Primary Display:
• If not already aached, insert the Audio/Video Panel into the
monitors, as shown on the previous page.
• Aach the Antennae to the rear panel, as shown opposite.
• The Stylus may be aached to the magnec clip/shoe.
• Connect the following cables which are color coded:
• HDMI cable (Red) to HDMI out.
• Touch/USB (Green) to USB port.
• RS232 (Black) to RS232 port on the lower side of the monitor.
• Ethernet (not supplied) to the Ethernet port.
2. On the Secondary Display:
• If not already aached, insert the AV ller panel to the monitor,
as shown.
Connect the following cables:
• HDMI cable (Red) to HDMI 1 port.
• Touch/USB (Green) to Touch/USB port (Type B).
• RS232 (Black) to RS232 port on the lower side of the monitor.
3. With all connections made:
• Insert the Power Cable into the ports on the lower sides of the
monitors and the power outlet.
• Arrange or dress cables using es or tape.
4. With the power connected:
The monitors will power up and ZOOM ROOMS will launch.
(Note: In the event that the monitor does not power up, it may be
necessary to press the Power buon on the rear right hand of
the Display.)
HARDWARE SETUP
1. Primary Display
Ethernet
(Recommended – not supplied)
HDMI usb
HARDWARE SETUP
usb
(Type B)
Antennae
2. Secondary Display
HDMI
SIDE PANEL
SIDE
BASE PANEL
RS232
RS232

DTEN D7 Dual 55” User Manual v 1.3.0 Page 11 DTEN D7 Dual 55” User Manual v 1.3.0 Page 12
SETTINGS
Use the Soware Sengs Panel to adjust
the video inputs, microphone, sound
performance, and the network connecon.
(Note: Hardware Controls are available on rear of the
Monitor as shown.)
Opening the Software Setting Panel:
• With ZOOM ROOMS acve, touch the
Primary Monitor anywhere on the
desktop to bring up the navigaon tabs
along the boom of the screen.
• Touch the ‘SETTINGS’ tab to bring up
the Sengs Panel.
Power
Menu
Volume -
Volume +
Monor Hardware Controls
(Lower right-hand rear of the Monitor)
For opmal conferencing performance, connect to your Local Area
Network (LAN) using an Ethernet cable. Connect the cable as shown
in the Hardware secon of this manual. With the cable connected, no
other acon should be necessary (Note: Cable not supplied).Alternavely, if
an Ethernet connecon is not an opon, connect to the Internet using a
Wi-Fi connecon and the Antennae.
Connecting to a WiFi network: (Version 4.4 or earlier)
1. With ZOOM ROOMS acve, touch the Monitor anywhere on the
desktop to bring up the navigaon tabs along the boom of the
screen.
2. Click: ‘Sengs’ > ‘Network’.
3. In the Network Tab, Click: ‘Exit ZOOM ROOMS’ to bring up the PC
login screen.
4. Use the ZOOM ROOMS Admin Account sign-in to Windows. (Contact
Support to receive your Password at: [email protected])
5. In Windows: Click: ‘Start > ‘Sengs’ > ‘Network &
wireless’ > ‘Wi-Fi’.
6. Select your network and enter a password as directed. (Contact your
IT Dept. for details.)
7. Return to ZOOM ROOMS.
1.
Touch the desktop to bring up the
navigaon tabs .
2.
D7 Wi/Network Conguraon
(Version 4.4 or earlier)
CONNECTING TO A NETWORK
4.
Enter ZOOM ROOMS Admin Password
(Contact Support to receive your Password at: support@
dten.com)
In Windows access the
ZoomAdmin
3.

DTEN D7 Dual 55” User Manual v 1.3.0 Page 13 DTEN D7 Dual 55” User Manual v 1.3.0 Page 14
SET UP, SIGN IN, ZOOM ROOMS ACCOUNTS.
To set up an account, or to sign in to ZOOM ROOMS , follow these steps:
1. Create a free account at: hps://zoom.us/signup
2. Or sign into an exisng account at: hps://zoom.us
3. Click: Account Management > Billing.
4. In the Current Plan tab, click: ‘Upgrade Account’.
5. Upgrade as your use demands.
Users new to ZOOM ROOMS should rst open a “Free Account” at: hps://
www.zoom.us/signup before upgrading to an appropriate ZOOM ROOMS
Plan as they require. Exisng Users may simply sign in.
DTEN D7 monitors ship with wall mounng brackets, mounng
clips, plugs, and screws. The brackets should be wall mounted in an
appropriate locaon and the clips aached to the back of the monitors as
shown in the following pages.
The plugs and screws supplied are intended for use on masonry surfaces.
On drywall, it will be necessary to obtain cabinet grade mounng screws
of an appropriate size. And in some cases, it may be necessary to use
a backing board to ensure a structurally secure installaon in locaons
where there are no conveniently placed studs or the wall surface is
uneven or damaged.
WALL MOUNTING
Wall Bracket Mounng Clip

DTEN D7 Dual 55” User Manual v 1.3.0 Page 15 DTEN D7 Dual 55” User Manual v 1.3.0 Page 16
WALL MOUNTING
IMPORTANT
The Monitor must be mounted safely and securely.
Mounng and installaon should only be performed
by experienced or professional personnel.
྇Pay special aenon to the type of wall
construcon.
྇Only use walls or surfaces capable of accepng the
weight of the monitor.
྇On concrete or block/brick walls, mount the
brackets with the masonry screws and plugs
supplied, (M6) using a 13mm masonry drill.
྇Each mounng bracket must be secured with at
least four mounng screws.
྇With Stud/Drywall construcon, each bracket
must be aached to at least two studs with two
cabinet grade mounng screws into each stud.
Make sure to center screws on studs; failure to do
so may be dangerous.
྇If studs are not conveniently located or if the
wall is unsuitable in some other way, it may be
necessary to rst mount a backing board of at least
3/4 inch or 18mm high grade plywood. Aach
the backing board rmly, then use at least eight
suitable wood screws or bolts to aach each
bracket to the backing board.
FAILURE TO PERFORM THIS WORK CORRECTLY
MAY RESULT IN BODILY HARM TO USERS OR
DAMAGE TO THE EQUIPMENT.
ATTACH MOUNTING BRACKET
Before proceeding, ascertain the type of wall construcon in the chosen
locaon. Aach the Mounng Bracket with regard to the ‘Safety Notes’
opposite. The top of the Wall Bracket should be at approximately eye
level when standing. Use a level to align and straighten the mounng
bracket before using at least four screws to aach the bracket to the wall
surface. For masonry walls, use the screws and plugs supplied. For stud
construcon, use cabinet grade mounng screws directly into the studs.
You will need:
—Power Drill with wood or masonry bits
—Screwdrivers
—Level, Tape Measure
—Stud Finder (for drywall construcon)
Min spacing:
100cm/40in
1245cm/490in
Eye Level
Wall Bracket

DTEN D7 Dual 55” User Manual v 1.3.0 Page 17 DTEN D7 Dual 55” User Manual v 1.3.0 Page 18
ATTACH CLIPS TO MONITOR
DTEN D7 Monitors use a standard TV (Vesa 400x300) mounng paern
on the 55” models. (75” monitors use a Vesa 400x800 paern.)
Use the 8mm Screws (supplied) to aach the Mounng Clips to the back
of the monitor as shown.
With the Wall Bracket securely aached to the wall surface, and the
Mounng Clip secured to the rear of the Monitor, li the Monitor into
place and hang it on the Wall Bracket as shown opposite. Pull the release
loop at the base of the Mounng Clip while snapping the base of the clip
into place on the Wall Bracket.
Attaching the Mounting Clips to the Monitors
Mounng Clip
Bracket
Pull loop to release
Mounng Clip.
Mounng Clip
HANG MONITOR ONTO WALL BRACKET
Once mounted the clearance between the back of the monitor and wall is 3½in (89mm)

DTEN D7 Dual 55” User Manual v 1.3.0 Page 19 DTEN D7 Dual 55” User Manual v 1.3.0 Page 20
Screen Size 55” (140cm) Diagonal
Resoluon 4K (3840x2160 px)
Rao 16:9
Touch Technology Capacive
Wi-Fi Connecvity 802.11/AC dual-antenna MIMO Wi-Fi
Input Method Touch, Stylus
Touch points Mul-touch
Integrated Speakers Stereo
Video Fixed Lens innite focus. 4K
Microphones 16x Microphone Array
Dimensions 49x30.5x2.13 in (125x76x5.4 cm)
Weight 50.7lb (23Kg)
Ports HDMI (input + output) x2
VGA D-Sub (input) x1
PC Audio (input )x1
LAN RJ45 x1
RS 232 (Control) x1
USB 2.0 x2
Touch USB x1
PC Board USB Input x6
Audio Output Earphone Port x1
Coaxial Digital Audio Output x1
Power AC 100v-240v. 50/60Hz
Cercaons CE
CCC
ROHS
TECHNICAL SPECIFICATIONS
RACK MOUNTING:
Mobile racks or AV stands/carts allow for conference room equipment to
be both mobile and unobtrusive when necessary.
We oer the Heckler AV mobile stand, as a convenient alternave to
wall mounng. For setup and assembly informaon, please see the
instrucons supplied with the equipment.
For more informaon or to place an order, go to:
hps://shop.dten.com/d7-mobile-stand-25
and
hps://hecklerdesign.com/dual-display-kit-for-heckler-av-cart/
Heckler Display Cart with dual screen adapters

DTEN D7 Dual 55” User Manual v 1.3.0 Page 21
Toxic or Hazardous Substance (Pb) (Hg) (Cd) (Cr?) PBB PBDE
Displays X O O O O O
Housing O O O O O O
PBCA* XO O O O O
Power Cords and Cables X O O O O O
Metal Parts O O O O O O
Packing Materials O O O O O O
Speaker X O O O O O
Accessories O O O O O O
This table has been prepared in accordance with SJ/T11364.
* = PCBA includes the PCB and its electronic components. Packaging materials include the carton,
EPS, etc. Other accessories include the User Manual, etc.
O =The content of such toxic/hazardous substances in all homogeneous materials of such component
falls within the content limited in GB/T26572-2011.
X = the content of such toxic/hazardous substances in one or more homogeneous materials of such
component goes beyond the content specied in GB/T26572-2011.
The above table is prepared based on the data provided by our suppliers for each type of material and
is veried by us; the product contains hazardous substances. The hazardous substances contained in
some materials are irreplaceable at the current technological level although we are improving wherever
possible.
The environmentally friendly life of the product is 10 years when used in accordance with this manual.
Dispose of and recycle this product in accordance with local regulaons.
This equipment is a Class-A product and may produce radio interference in the environment.
PRODUCT TOXIC or HAZARDOUS SUBSTANCES STATEMENT