dtm FX510e User manual

User’s Manual
©2019, DTM Print GmbH. All rights reserved
For the most recent version of this manual please visit
http://dtm-print.eu/europe/manuals.html

Notices
The information in this document is subject to change without notice. No warranty of any kind is made with regard to this
material, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose. No
liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.This document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be photocopied, reproduced, or translated into another language without prior
written consent.
Trademark Acknowledgements
Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.
Printing History
Edition 1.0, #190305, Copyright 2019, DTM Print GmbH. All rights reserved.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at own expense.
EMS and EMI Compliance Statement
This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the
standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A EN 55024:1998+A1:2001+A2:2003,
IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 / 1995. The equipment also tested and passed in accordance with
the European Standard EN55022 for the both Radiated and Conducted emissions limits.
Caution
»Danger of explosion if battery is incorrectly replaced
»Replace only with the equivalent type recommended by the manufacturer.
»Dispose of used batteries according to the manufacturer’s instructions.
»Only use with designated power supply adapter model.
»Changes or modications not expressly approved by the party responsible for compliance could void the user’s au-
thority to operate the equipment.
Safety Instructions
Please read the following instructions carefully
»Keep the equipment away from humidity.
»Before you connect the equipment to the power outlet, please check the voltage of the power source.
»Make sure the printer is o before plugging the power connector into the power jack.
»It is recommended that you connect the printer to a surge protector to prevent possible transient over voltage damage.
»Be careful not to get liquid on the equipment to avoid electrical shock.
»For safety and warranty reasons, ONLY qualied service personnel should open the equipment.
»Do not repair or adjust energized equipment under any circumstances.

Table of Contents
Section 1: Getting Started ...................................................................................................................................................... 5
1 A Choosing a Good Location.................................................................................................................................................................5
1 B Box Content ................................................................................................................................................................................................5
1 C Getting to Know Your Printer ............................................................................................................................................................5
Section 2: Printer Setup .......................................................................................................................................................... 8
2 A Open the Printer Cover.........................................................................................................................................................................8
2 B Open the Printing Mechanism ........................................................................................................................................................8
2 C Loading the Ribbon ...............................................................................................................................................................................8
2 D Loading the Label Roll .......................................................................................................................................................................10
2 E Installing the Label Supply Hub ..................................................................................................................................................11
2 F Sensor Position .......................................................................................................................................................................................12
2 G Connecting the Printer to the Host Computer ..................................................................................................................12
2 H Installing The Driver ............................................................................................................................................................................12
Section 3: Operation Panel ..................................................................................................................................................14
3 A LED Operation Panel ..........................................................................................................................................................................14
3 B Label Size Calibration and Self Test Page ...............................................................................................................................14
3 C Error Alerts ................................................................................................................................................................................................15
Section 4: Printing ...................................................................................................................................................................16
4 A Adding Highlights to a Label with NiceLabel......................................................................................................................16
4 B Printing from NiceLabel.....................................................................................................................................................................19
4 C Sealing Labels with Clear Film.......................................................................................................................................................19
4 D Printer Driver Settings.........................................................................................................................................................................20
4 E Printing from other Programs........................................................................................................................................................23
Section 5: Troubleshooting and Maintenance .............................................................................................................24
5 A Cleaning the Print Head ...................................................................................................................................................................24
5 B Adjusting the Print Head Pressure ..............................................................................................................................................24
5 C Adjusting the Print Line ....................................................................................................................................................................25
5 D Adjusting the Cutter (FX510ec Model only) .........................................................................................................................25
5 E Troubleshooting ....................................................................................................................................................................................26
5 F Creating a Full Bleed Print (Clear Film Sealing)....................................................................................................................26
5 G Miscellaneous ..........................................................................................................................................................................................27
5 H Technical Support .................................................................................................................................................................................27
Section 6: Label and Ribbon Specifications ..................................................................................................................28
6 A Label Sensing Methods ....................................................................................................................................................................28
6 B Label Specifications..............................................................................................................................................................................29
6 C Ribbon Specifications .........................................................................................................................................................................29
Section 7: Technical Specifications....................................................................................................................................30

5 | Getting Started
Section 1: Getting Started
Thank you…
… for choosing an FX510e/FX510ec Foil Imprinting System. The FX510e Foil Imprinter adds brilliant, shiny highlights to
your pre-printed or blank labels. This User’s Manual is your complete step-by-step guide to quickly and easily setting up and
printing with your new Foil Imprinting System.
1 A Choosing a Good Location
»Place the printer on a at surface in a location with adequate air circulation to prevent internal heat build up.
»Do not place the printer near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, excessive
dust, mechanical vibration or shock.
»Allow for adequate clearance in front of the printer to accommodate the printed label stock as it is leaving the printer
to avoid the possibility of binding or jamming of the label stock.
»Allow for adequate overhead clearance for opening the top cover to allow easy access to the label stock and ribbons.
»When using the Passive Label Unwinder make sure you have an appropriate depth of up to 60 cm
1 B Box Content
Please check that all of the following items are included with your
printer.
»FX510e Foil Imprinter
»Power Cord
»AC Adapter
»USB Cable
»4 Sample Ribbons (Red, Gold, Silver, Blue Metallic)
»Black Ribbon Hubs (set of 2)
»Brown empty Ribbon Core
»Blue Internal Label Supply Hub with blue Label Guide Plates
(set of 2)
»Passive Label Unwinder with 2”and 4” wide Supply Hubs
»Quickstart Guide
Save the carton and packaging materials. They will come in handy when transporting the printer.

6 | Getting Started
1 C Getting To Know Your Printer
FX510e Overview
Front View. This illustration shows the front of the printer with its control buttons and LED indicator light.
Top Cover
Operation Panel
Cover Open Buttons
Release buttons for opening the
printer cover
Front Cover
Rear View. This illustration shows the USB input port and power switch found on the rear panel of the printer.
Power Switch
Power Jack
USB Port
Fan-Fold Label Insert
Feed slot for external label
feeding

7 | Getting Started
Open The Printer Cover
This illustration shows the interior view of the printer.
Ribbon Module
- Ribbon feed mechanism
- Ribbon hub
- Empty ribbon core
Label Supply Module
- Label Supply Hub
- Label Guide Plates (set of two)
Adjustment Screw (Right)
Screw for adjusting the print head pressure
Adjustment Screw (Left)
Screw for adjusting the print head pressure
Open The Printing Mechanism
This illustration shows the print head and ribbon mechanism.
Adjustment Screw
Screw for adjusting the print line
Release Catch (Left)
Printing Mechanism
Ribbon Supply Hub
Platen
Label Guide (Left) Label Guide (Right)
Label Sensor
Movable
Release Catch (Right)

8 | Printer Setup
Section 2: Printer Setup
2A Open The Printer Cover
Pressing The Cover Open Buttons
Place the printer on a at surface. Open the printer cover by pressing the release buttons on both sides of the printer housing
and lift the printer cover backward.
2B Open The Printing Mechanism
Pressing The Release Catches
Release and lift the printing mechanism.
2C Loading The Ribbon
The following steps only apply to thermal transfer printing mode. Direct thermal does not need ribbon to be installed.
Note: Media and ribbon types should be matched to provide with optimal print results. Always use ribbon that is wider than the
media to protect the print head from wear. For direct thermal printing, do not load ribbon in the printer.
A New Ribbon Module Installation
Place the new ribbon on the hub which forms a ribbon supply hub.
Place the empty ribbon core on the hub which forms a ribbon rewind hub.

9 | Printer Setup
Stick the ribbon supply hub on the ribbon rewind hub and wind the rewind hub 2~3 circles.
Install The Ribbon On The Printer
Place the ribbon supply hub at the back of the printing mechanism. Pass the ribbon supply hub under the print head.
Note: The ribbon supply hub accepts the coated side of ribbon to be wound ink-inside IN or wound ink-side OUT. You will need to
wind it ink-inside IN.
Insert the ribbon rewind hub on the ribbon feed mechanism.
Note: The ribbon rewind hub accepts the coated side of ribbon to be wound ink-inside IN or wound ink-side OUT. We recommend
to wind it ink-inside IN.
Wind the ribbon to the back.
Close the printing mechanism, making sure that it clicks into place.

10 | Printer Setup
2 D Loading The Label Roll
A New Label Roll Module Installation
Place the label stock on the label supply hub, attach the guide plates to the label stock holder.
Install The Label Roll Module On The Printer
Now load the label stock into the printer. Release the printing mechanism and lift it.


Pass the labels through the label guides up to the tear-o plate. Adjust the label guides to the label width. Close the printing
mechanism.

11 | Printer Setup
2 E Installing The Label Supply Hub
1” Cores
Installing the label supply hub for 1”cores.
1.5” Cores
Installing the label supply hub for 1.5”cores.
3” Cores
Installing the label supply hub for 3”cores.

12 | Printer Setup
2 F Sensor Position
The sensor position can be moved, e.g. if the black mark is only at one side. During adjustment, the sensor must therefore be
positioned directly below the black mark line. The black mark should be at least 3 mm thick to ensure correct functioning.
2 G Connecting The Printer To The Computer
1. Make sure the printer is switched o.
2 Connect the power cord to the AC adapter and connect the adapter
to the printer.
3. Connect the USB cable to the printer and host computer.
4. Switch on the printer, the LED indicator should now lights up.
2 H Installing The Driver
1. Download the driver at fx510e.dtm-print.eu.
2. Select the icon for the driver le and double-click to start the instal-
lation.
3. Follow the instructions on the screen. The Driver Wizard guides you
through the installation procedure.
4. Select “Install printer drivers”.
5. Choose “DTM FX510e”

13 | Printer Setup
6. Enter a printer name and assign the appropriate rights.
7. Once the installation is complete, a summary of the printer settings is displayed.
8. Check whether the printer settings are correct and click “Finish”to start copying the driver les.
9. Wait until copying is complete, then nish the installation.
10. Once the driver installation is complete, the new printer should appear in the“Devices and Printer”folder.

14 | Operation Panel
Section 3: Operating Panel
3 A LED Operation Panel
Feed Button
When you press the FEED button, the printer moves the label to the dened stop position. If you are using
continuous labels, pressing the FEED button will move label stock until you release the button again. If
you are using individual labels, pressing the FEED button will move only one label. If the label does not
stop at the correct position, please run the auto calibration (See Section 3 B. for the label size calibration
function) on the label stock.
LED Indicators
LED Indicator Beeps Status Description
LED ON (Green) none Standby mode The FX510e is ready for
operation
LED ON (Red)
2x 2 beeps
2x 3 beeps
2x 4 beeps
Error mode
The printer has detected
an error. See Section 3 C for
Error alerts.
LED OFF non O-line mode The printer is not connected
to the power supply.
3 B Label Size Calibration and Self Test Page
The printer can automatically detect and store label height. That means the host computer does not need to transmit the
label height to the printer. And the self-test function lets you check whether the printer is functioning normally.
Here is how you run the label size calibration and self test:
1. Check that the label stock is loaded correctly.
2. Switch o the printer.
3. Switch the printer on again, keeping
the FEED button pressed. When the LED
starts to ash red and you hear 3 beeps,
release the FEED button.The printer will
now measure the label stock and store
the label height.
4. Once the printer has successfully mea-
sured the label stock, it will print a self-test
label.

15 | Operation Panel
The contents of a self-test printout are listed below.
FX510e DTMFX1U.XO
USB S/N: XXXXXXXX
Serial port: 96, N, 8, 1
Card Status: Not detected [00]
PORT State L S E U B
1 1 1 1 1
###############################
0000 FORM(S) IN MEMORY
0000 GRAPHIC(S) IN MEMORY
000 FONT(S) IN MEMORY
000 ASIAN FONT(S) IN MEMORY
000 DATABASE(S) IN MEMORY
000 TTF(S) IN MEMORY
4073 KB FREE MEMORY
ˆS3 ˆH8 ˆR000 ~R200 ~Q+0
ˆW102 ˆQ75,4 ˆE18
Option: ˆD0 ˆO0 ˆAT
See. : 2.0 3.1 2.6 [1.2_27]
Code Page: 850
Model & Firmware Version
USB Port Setting
Serial Port Setting
Number of Forms
Number of Graphics
Number of Fonts
Number of Asian Fonts
Number of Databases
Number of Scalable Fonts
Free Memory Size
Speed, Density, Ref. Point, Print Direction
Label Width, Form Length, Stop Position
Cutter, Label Dispenser, Mode
Sensor Setting
Code Page Setting
3 C Error Alerts
In the event of a problem that prevents normal functioning of the printer, you will see the LED indicates an error message
with a red light and some additional beep signals. Please refer to below table for the error alerts.
LED Indicator Beeps Description Solution
LED On 2x 4 beeps The printing mechanism is not cor-
rectly closed. Open the print mechanism and close it again.
LED Flashing none High temperature at the print head. Once the print head has cooled down, the
printer switches to standby mode.
LED On 2x 3 beeps
No ribbon is installed and the printer
displays an error.
Make sure that the printer is set to direct ther-
mal printing mode.
The ribbon is nished or the label
supply hub is not moving. Replace the ribbon roll.
LED On 2x 2 beeps
No paper is detected.
Make sure that the label sensor is positioned
correctly. If the sensor still does not detect the
paper, run the auto-detection function again
Paper is nished. Replace the label roll.
Printer feed problem.
Possible reasons: the print medium has
become trapped around the rubber roll; the
sensor cannot detect a gap or black mark be-
tween the labels; there is no paper. Please reset
the sensor.
LED On 2x 2 beeps
The memory is full. The printer prints
the message “Memory full”.
Delete unnecessary data or install additional
memory.
Unable to nd le. The printer prints
the message “Filename cannot be
found”
Use the “~X4” command to print all les. Then
check whether the les exist and whether the
names are correct.
A le of the same name already exists.
The printer prints the message “File-
name is repeated”.
Change the name of the le and try storing it
again.

16 | Printing
Section 4: Printing
Your printer ships with a version NiceLabel Free 2019 DTM Edition. These easy-to-use software’s are designed to allow you
to create label designs with text, shapes or bar codes quickly and simply. The following is a tutorial to guide you through
creating and printing a sample label in NiceLabel.
Download NiceLabel at fx510edownload.dtm-print.eu and follow the installation process. Launch NiceLabel from your
computer’s Start Menu.
Note: You are not required to print from the NiceLabel software. You can print from any application that prints to a Windows
Printer, such as Adobe Acrobat. In some cases it can be even easier to print with a software that supports multiple layers.
4 A Adding highlights to a label with NiceLabel
Load a colour, clear or metallic ribbon. For instructions see Section 2 C.
1. Select “New Label”. Select the Printer“DTM FX510e”. Click“Next”.
2. Select “Print on a roll of labels”. Click “Next”.

17 | Printing
3. Choose Orientation. Click “Next”.
4. Set the dimensions of your label and unit of measure. Click“Next”.
5. Review the label setup summary. If it is correct, click “Finish”. Your blank label will be displayed.

18 | Printing
After you click “Finish”, you can always go back and change any of these “Label Properties” settings, by going to the Menu
Bar and select “Document Properties”or double click on the blank label.
Once you have created your label size you can start to design your label using tools from the tool box/button bar. You will
need to add text, rectangles, lines and/or graphics. This can be done using one of the buttons on the button bar at the top
left screen.
Click the Text buttons to add text to your labels. Edit the text on screen
or double click to open up text settings to change font, size and other
settings.
Click the Picture button to add graphic. Click anywhere on the label. A
pop-up window will open to browse to the image/graphic and select it
with “Open”.
Click the Rectangle, Line and Ellipse button to add geometrical shapes.
Click the Barcode button to add a bar code. Double click the bar code to
choose the bar code type.
Tip 1: Double-click any object to open settings for that object.
Tip 2: Go to the Help tab to access the NiceLabel Manual and Tutorials
If you are adding metallic or colour highlights to a pre-printed label you can open the label le that you have used to print
the labels. Afterward you can add the black and white picture or any black text or shape you want to imprint.
1. Add a text, picture/graphic or shape to the desired position on the label

19 | Printing
2. Easily align your text, shape or picture/graphic with the Align button in the top tool bar.
When the picture/graphic is covering the whole label, you can leave the label underneath the highlights box.
If the original label is still visible you should delete it after positioning the text, shapes or graphics.
You are now ready to print your label.
Note: Objects will be layered in the order they are added to your document. To change the layering order right click on the object,
choose “Arrange” and “Order”.
4 B Printing from NiceLabel
1. To print, click the Print button or go to the File Menu and select“Print”. The Print Dialogue window will appear.
2. Select the “DTM FX510e”.
3. Set the number of copies.
4. Click “Printer Settings”to adjust darkness, speed, etc. These settings are explained in Section 4 D
5. Click “Print”.
Congratulations! You have successfully created and printed your rst label. The rest of this section will explain how to seal
labels with clear lm and the printer settings. Also, you can nd more tips and hints by simply clicking Help in the main menu
4 C Sealing labels with clear film
Clear lm is also available for FX510e. It lets you produce labels with a higher resistance to water and UV or other environ-
mental factors.
1. Load a clear lm ribbon. For instructions see Section 2 C.
2. Create a“Blank Template” in the Label Setup Wizard. Follow the steps in Section 4 A.
3. Click the Rectangle Button, then click on a corner of the label and pull the rectangle to the other corner of the label.
Then double click on the rectangle and select solid ll style and black background colour under“Rectangle Properties”.
Make sure the whole label is completely covered from edge to edge if you want to seal it.
4. You are now ready to print your label. Click the Print button or go to the File Menu –“Print”to select “Printer Settings”
to adjust darkness, speed, etc. See Section 4 B for more information. Choose your number of copies and click Print.
Note: Keep in mind that sealing a full covered label heats up the print head a lot. Therefore short breaks (cool down lapse) between
each printed label are necessary to cool down the print head. If the printer is not automatically generating these cool down
lapse please contact our support team to adjust them accordingly.

20 | Printing
4 D Printer Driver Settings
Once the printer driver has been successfully installed, you will need to setup the driver with the appropriate print options.
Refer to the following steps to change or verify your default printer driver preferences. These settings will apply to all new
designs created in NiceLabel or other programs after the preferences were changed. Existing labels saved in NiceLabel will
not be aected since the preferences are saved with the label. To change these preferences you will have to change printer
preferences through NiceLabel (File Menu – “Print” – “Printer Settings”)
Find Driver Settings in Windows:
Click the Windows Start Menu button, search for“Devices & Printers” and click on“DTM FX510e”. Choose“Manage”and a new
window opens up. Select“Printing preferences”.
The preferences screen will appear.
Note: Most applications allow you to change these same printing preferences from their “Print” and/or “Printer Setup” screens. Some
applications such as NiceLabel save your settings with the label, others use settings only for the current print job just sent to the printer.
The Printing Preferences menu includes plenty of options, but not all of them are really necessary to change or they even
don’t have any eects. This is because the driver was originally designed for extended professional use. So only the involved
options will be explained.