Pitney Bowes SendKit PB-SP100 User manual

Let’s get your Label Printer up
and running.
Let’s rst get together the things you need:
• Your Network Printer box.
• A PC with full admin rights to download and install software.
• An available USB port on your PC.
Continue reading below
Stand-Alone Label Printer
Read BEFORE you unpack your equipment
Microsoft Windows Installation Instruction
USB Printer Connection

1. Unpack your Printer.
Printer
USB
Power Cord
Network Cable
(not used for USB installation)
2. Connect the power cord.
Connect the power cord and adapter to your printer
(as shown) and switch on.
3. Printer ready.
Wait for about 10 seconds until the 2 green lights
remain constant and the printer is ready.
10
Below is the contents you will nd in the box.
If you have any problems during this installation, refer to the
‘Troubleshoot’ section at the end of this guide.

4. Align the label roll.
Press the button and check that the label feeds correctly.
Note: If the label does not feed correctly please refer to label
alignment instructions inside the printer top cover.
Tear o the dispensed label.
5. Connect the printer and
download the driver.
Connect your printer to your computer with the USB cable.
Your Printer Driver should automatically download and
install. If this does not happen, please follow step 6 below.
Otherwise continue to step 7.
6. Manually download the
printer driver.
1. Go to pitneybowes.com/ca/en/spnetworksendkit
2. Select Download Drivers for PB-SP100 Label Printer in
the Downloads section.
3. Select in the Download your Windows printer
driver section.
4. Select Run or Open depending on your browser.
5. Accept the licence agreement and follow the on screen
prompts to install.
6. Select PB-SP100.
7. Continue to follow the on-screen prompts and click
Finish/ Close.
Note: You may need to check your downloads folder to install
Printer Drivers.

7. Print the test label.
1. Use the Windows Search Box to open the Printers &
scanners settings.
2. Select Pitney Bowes PB-SP100 and select Manage,
then Select Print a test page.
Check that your label has printed correctly. If you have
any issues with the print refer to Troubleshoot later in this
document.
Troubleshoot
Printing problems on PB-SP100
If you experience problems with a PB-SP100 printer, such as poor
print quality, misaligned labels, jams, or ashing LED indicator
lights, ensure that the roll is properly installed in the printer.
If the labels are blank, the roll may be loaded upside down.
The two blue brackets in the PB-SP100 printer are spring loaded
to keep the roll in place. Slide the blue brackets apart to place
the roll between them with the adhesive labels on the top and the
disposable material on the bottom.
If you’re still having trouble, visit
pitneybowes.ca/Product-Support/pb-sp100
for Support.
*AW33140reva*
5500 Explorer Drive
Mississauga, ON L4W 5C7
www.pitneybowes.com/ca/en
AW33140 Rev. A 05/20
©2020 Pitney Bowes Inc.
All Rights Reserved