Duluth Forge FDLR24-1 Quick start guide

PFS
®
US
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
WARNING: This appliance is equipped for Natural and
Propane gas. Field conversion is not permitted other than
between natural or propane gases.
VENT-FREE GAS LOG
CHASSIS
OWNER’S OPERATION AND
INSTALLATION MANUAL
Questions, problems, missing parts? Before returning to your retailer, call
our customer service department at 1-855-607-6557, 8:00 am - 4:30 pm EST,
Monday through Friday or email [e-mail]
MODELS
FDLR24/30-1

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TABLE OF CONTENTS
Safety ........................................................ 3
Qualied Installing Agency ........................ 4
Specications ............................................ 5
Product Features....................................... 5
Product Identication................................. 5
Local Codes............................................... 6
Unpacking.................................................. 6
Water Vapor: A By-Product Of
Unvented Room Heaters..................... 6
Air For Combustion and Ventilation ........... 7
Installation ................................................. 9
Operation................................................. 20
Inspecting Burners................................... 24
Care And Maintenance ............................ 25
Troubleshooting....................................... 26
Parts ........................................................ 30
Replacement Parts.................................. 31
Accessories ............................................. 31
Service Hints ........................................... 31
Technical Service..................................... 31
Warranty .................................................. 32
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is an unvented gas-red heater. It uses air (oxygen)
from the room in which it is installed. Provisions for ad-
equate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on
page 7 of this manual.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or
property damage. Refer to this manual for correct in-
stallation and operational procedures. For assistance
or additional information consult a qualied installer,
service agency or the gas supplier.
This appliance may be installed in an aftermarket,* per-
manently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with propane or natural
gas. Field conversion by any other means including the
use of a kit is not permitted.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.
SAVE THIS BOOK
PATENT INFORMATION
This product may be covered by one or more of the following United States patents:
8,915,239 8,851,065 8,764,436 8,757,202 8,757,139 8,752,541 8,568,136
8,545,216 8,517,718 8,516,878 8,506,290 8,465,277 8,317,511 8,297,968
8,281,781 8,241,034 8,235,708 8,152,515 8,011,920 7,967,006 7,967,007
7,654,820 7,730,765 7,677,236 7,607,426 7,434,447

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200273-01A
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate, or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning. Failure
to follow these instructions will
void the warranty.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
WARNING: Keep the appli-
ance area clear and free from
combustible materials, gasoline,
and other ammable vapors and
liquids.
WARNING: This appliance
can be used with propane or
natural gas. It is shipped from
the factory adjusted for use with
propane.
DANGER: Carbon monoxide
poisoning may lead to death!
CARBON MONOXIDE POISONING: Early
signs of carbon monoxide poisoning resemble
the u, with headaches, dizziness or nausea.
If you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more af-
fected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inu-
ence of alcohol and those at high altitudes.
NATURAL AND PROPANE/LP GAS: Natural
and Propane/LP gas are odorless. An odor-
making agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not allow fans
to blow directly into replace.
Avoid any drafts that alter burner
ame patterns.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not
approved for use with this heater.
WARNING: Due to high tem-
peratures, the appliance should
be located out of trafc and away
from furniture and draperies.
WARNING: Do not place
clothing or other flammable
material on or near the appli-
ance. Never place any objects
in the heater.
WARNING: The log set be-
comes very hot when running.
Keep children and adults away
from hot surfaces to avoid burns
or clothing ignition. Fireplace
will remain hot for a time after
shutdown. Allow surfaces to
cool before touching.
WARNING: Carefully super-
vise young children when they
are in the room with the heater.
WARNING: You must operate
this log set with screen in place.

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1. Do not place Propane/LP supply tank(s)
inside any structure. Propane/LP supply
tank(s) must be placed outdoors.
2. This heater shall not be installed in a
bedroom or bathroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater
if not enough fresh air is available. See
Air for Combustion and Ventilation, pages
7 and 8. If heater keeps shutting off, see
Troubleshooting, page 26.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you
have provided fresh, outside air. If heater
keeps shutting off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
off. If heated, the vapors from these prod-
ucts may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
9. Turn off heater and let cool before servic-
ing. Only a qualied service person should
service and repair heater.
SAFETY
10. Operating heater above elevations of
4,500 feet could cause pilot outage.
11. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lbs. capacity.
12. Do not use this heater as a wood-burning
heater. Use only the logs provided with the
heater.
13. Solid fuels should not be burned in
replace in which a vent-free log set is
installed. Do not use this heater to cook
food or burn paper or other objects.
14. To prevent sooting, follow the instructions
in Care and Maintenance (see page 25).
15. Do not add extra logs or ornaments such
as pine cones, vermiculite, or rock wool.
Using these added items can cause soot-
ing. Do not add lava rock around base.
Rock and debris could fall into the control
area of heater. After servicing, always
replace screen before operating heater.
16. This heater is designed to be smokeless. If
logs ever appear to smoke, turn off heater
and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and the
heater burning manufacturing residues.
17. If replace has glass doors, never operate
this heater with glass doors closed. If you
operate heater with doors closed, heat will
build up inside replace and cause glass
to burst. If replace opening has vents
at the bottom, you must open the vents
before operating log set. Always operate
heater with glass doors fully open.
18. Do not use this heater if any log is broken.
Do not operate heater if a log is chipped
(dime-size or larger).
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment ser-
vicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced
in such work; that is familiar with all precau-
tions required; and that has complied with
all the requirement of the authority having
jurisdiction.

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200273-01A
SPECIFICATIONS
PRODUCT FEATURES
This log set has been tested and approved to
ANSI Z21.11.2 standard for Unvented Heat-
ers and can be operated with the ue damper
closed. State and local codes in some areas
prohibit the use of vent-free heaters.
SAFETY PILOT
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot shuts off the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic
piezo control system. This system requires
AAA batteries (provided).
THERMOSTAT HEAT CONTROL
The control automatically cycles the burner
on and off to maintain a desired room
temperature.
2 GAS OPTIONS AVAILABLE
Your heater is equipped to operate on either
Propane/LP or Natural gas. The heater is
shipped from the factory ready for connect-
ing to Propane/LP. The heater can easily be
changed to Natural gas by having your quali-
ed installer follow the instructions on page
13 and the markings on the heater.
Figure 1 - Vent-Free Log Chassis
Ignitor Button
Control Knob
Burner
Pilot
PRODUCT IDENTIFICATION
*For purposes of input adjustment
Models FDLR24/30-1
Gas Type Natural Gas Propane Gas
Ignition Electronic Piezo Ignitor Electronic Piezo Ignitor
Input Rating 33,000 Btu/Hr 33,000 Btu/Hr
Manifold Pressure 4" W.C. 9" W.C.
Inlet Gas Pressure* (inches
of water) (*for purposes of
input adjustment)
Maximum 9" Maximum 14"
Minimum 5" Minimum 11"

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WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combus-
tion. An unvented room heater produces ap-
proximately one (1) ounce (30 mL) of water
for every 1,000 BTUs (0.3 KWs) of gas input
per hour. Unvented room heaters are recom-
mended as supplemental heat (a room) rather
than a primary heat source (an entire house).
In most supplemental heat applications, the
water vapor does not create a problem. In
most applications, the water vapor enhances
the low humidity atmosphere experienced
during cold weather.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehu-
midier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
UNPACKING
1. Remove logs and burner base assembly
from carton.
Note: Do not pick up burner base as-
sembly by burners as this could damage
heater. Always handle base assembly by
grate.
2. Remove all protective packaging applied
to logs and heater for shipment.
3. Check all items for any shipping damage.
If damaged, promptly inform dealer where
you purchased the heater.
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free op-
eration. State and local codes in some areas
prohibit the use of vent-free heaters.
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Mas-
sachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.

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200273-01A
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned space
or unusually tight construction
unless provisions are provided
for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap-
pliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
WARNING: This heater shall
not be installed in a room or
space unless the required vol-
ume of indoor combustion air
is provided by the method de-
scribed in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes.
WARNING: If the area in which
the heater may be operated is
smaller than that dened as
an unconned space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, the In-
ternational Fuel Gas Code, or
applicable local codes.

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VENTILATION AIR
AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
Figure 2 - Ventilation Air from Inside
Building Figure 3 - Ventilation Air from Outdoors
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.

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200273-01A
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied ser-
vice person must install heater.
Follow all local codes.
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creo-
sote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
the house. Inspect chimney ue
and rebox for damage. If dam-
aged, repair ue before operat-
ing heater.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of re-
place. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, cloth-
ing, or other ammable objects
are less than 36" from the front,
42" from top, or 16" from sides
of the heater.
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air
may cause mildew to form too much moisture.
See Air for Combustion and Ventilation, pages
7 and 8.
Before beginning assembly or operation of the
product, make sure all parts are present. If any
part is missing or damaged, do not attempt to
assemble, install or operate the product. Con-
tact customer service for replacement parts.
Before installing heater, make sure you have
the items listed below:
• Hardware package (provided with heater)
• Electric drill with 3/16" drill bit
• Phillips screwdriver
CHECK GAS TYPE
Be sure your gas supply is right for your heat-
er. Otherwise, call dealer where you bought
the heater for proper type heater.

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Figure 4 - Minimum Clearance for
Combustible to Wall
INSTALLATION
CLEARANCES TO
COMBUSTIBLES
WARNING: Maintain the
minimum clearances. If possible,
provide greater clearances from
oor, ceiling, and adjoining wall.
Measure from outermost point
of heater.
Minimum Fireplace Clearance To
Combustible Materials
Side Wall 16", Ceiling 42", Front 36"
LOG SIZING REQUIREMENTS
Minimum Firebox Size
24" Log Set: Height 20", Depth 15",
Front Width 28", Rear Width 23"
30" Log Set: Height 20", Depth 15",
Front Width 34", Rear Width 23"
Minimum Clearances For Side
Combustible Material, Side Wall
and Ceiling
A. Clearance from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 4.
B. Clearance from the top of the replace
opening to the ceiling must not be less
than 42".
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel, proceed to If Using
Mantel. If not using a mantel, follow the infor-
mation below.
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material be-
hind it. Noncombustible material must extend
at least 12" up (for all models). See Figure 5
for minimum clearances.
*Minimum 16" from Side Wall
*
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
Noncombustible
Material Distance
Requirements for Safe Installation
(A) 12" or more: Noncombustible
material OK.
(A) Between 8" and 12":
Install replace hood accessory.
(A) Less than 8": Noncombustible
material must be extended to at least 8".
See Between 8" and 12", above. If you
cannot extend material, you must operate
heater with ue damper open.

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200273-01A
INSTALLATION
at least 8" up. If noncombustible material is
less than 12", you must install the replace
hood accessory. Even if noncombustible
material is more than 12", you may need the
hood accessory to deect heat away from
your mantel shelf. See Figures 5, 6 and 7, for
minimum clearances.
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Figure 7 - Minimum Mantel Clearances
When Using Hood
If Using Mantel
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material be-
hind it. Noncombustible material must extend
Minimum
Noncombustible
Material
8"
Min.
12" 15" 18" 20"
2½"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood
Top of
Fireplace
Opening
Underside
of Mantel
Shelf
Mantel Shelf
MANTEL CLEARANCES
In addition to meeting noncombustible mate-
rial clearances, you must also meet required
clearances between replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel
Clearance
If you meet minimum clearance between
mantel shelf and top of replace opening, a
hood is not required (see Figure 6).
Determining Minimum Mantel
Clearance When Using a Hood
If minimum clearances in Figure 6 are not met,
you must have a hood. When using a hood
there are still certain minimum mantel clear-
ances required. Follow minimum clearances
shown in Figure 7, when using hood.
NOTICE: Surface temperatures
of adjacent walls and mantels be-
come hot during operation. Walls
and mantels above the rebox
may become hot to the touch.
If installed properly, these tem-
peratures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual.
NOTICE: If your installation does
not meet the minimum clear-
ances shown, you must do one
of the following:
• operate the logs only with the
ue damper open
• raise the mantel to an accept-
able height
• move the mantel
Minimum
Noncombustible
Material
Minimum
Noncombustible
Material Height
Distances to
Underside of
Mantel
Top of
Fireplace
Opening
Underside of
Mantel Shelf
Mantel Shelf
12"
(A)
18" 20" 22" 24"
All minimum
distances are
in inches
2 1/2"
6"
8"
10"

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INSTALLATION
FLOOR CLEARANCES
Hearth
5"
Min.
Combustible
Material
14"
Min.
Combustible
Material
Noncombustible Material
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
A. If installing appliance on the oor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14"
to the replace, you must install appliance
at least 5" above the combustible ooring
(see Figure 9).
Figure 10 - Attaching Heater Base to
Fireplace Floor
INSTALLING HEATER BASE ASSEMBLY
1. Position heater base assembly in re-
place. Center base assembly left to right
and front to back inside replace.
2. Mark screw locations through holes in
mounting brackets (see Figure 10). If
installing in a brick-bottom replace, mark
screw locations in mortar joint of bricks.
3. Remove heater base from replace.
4. Drill holes at marked locations using 3/16"
drill bit.
5. Attach base assembly to replace oor
using two masonry screws provided in
hardware package (see Figure 10).
6. Connect to gas supply. See Connecting
To Gas Supply, page 15.
WARNING: You must secure
this heater to replace oor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access to
heater control panel. This will in-
sure adequate air ow and guard
against sooting and controls
being damaged. Raise replace
oor with noncombustible mate-
rial. Make sure material is secure.
CAUTION: Do not pick up
heater base assembly by burners.
This could damage heater. Only
handle base assembly by grates.
IMPORTANT: Make sure the heater burners
are level. If heater is not level, heater will not
work properly.
Installation Items Needed
• hardware package (provided with heater)
• approved exible gas hose and ttings (not
provided) (if allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16" masonry drill bit
Masonry
Screw

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200273-01A
INSTALLATION
Figure 11 - Supplied Fitting
Figure 12 - Gas Regulator
GAS SELECTION
This appliance is factory
preset for propane/LP gas.
No changes are required for
connecting to propane/LP.
Only a qualied installer or service
technician can perform gas selec-
tion and connecting to gas supply.
CAUTION: Two gas line in-
stallations at the same time are
prohibited.
CAUTION: To avoid gas leak-
age for the gas not being used at
the inlet of regulator, a qualied
installer or service technician
must use supplied cap.
You will notice a color coded
plunger on the inside of the regu-
lator. This is normal. When the in-
let connection tting is inserted
and tightened, this plunger will
be pushed back by the tting
making all of the adjustments
for the gas being supplied. DO
NOT REMOVE THE PLUNGER.
The regulator will not work.
The inlet regulator is color coded
for identication of the correct
gas type. Blue is for propane (LP
gas) and yellow is for natural gas.
Fitting supplied with the product located in
the hardware bag. Fitting part number:
160960-02 (straight)
160960-03 (elbow)
Blue Dust
Cover
DO NOT REMOVE
Blue Propane/LP Plunger
Install Gas Fitting Here
FOR PROPANE/LP GAS
INSTALLATION: BLUE
1. Remove blue dust cover.
Yellow Natural Gas
Plunger Underneath
Metal Plug
Blue Propane/LP Gas
Plunger Underneath
Dust Cover
Insert Gas Fitting
for Natural Gas
Access Regulator from Back of Log Set
Insert Gas Fitting
for Propane/LP Gas

14 www.factorybuysdirect.com 200273-01A
INSTALLATION
DO NOT use an off the shelf 3/8"
NPT pipe plug. This will damage
the plungers located inside the
regulator.
DO NOT try to remove the plung-
ers from inside the regulator. The
plunger will be pushed back as
the tting is installed.
Make sure the type of gas being
used is correct. Check to make
sure the connection tting is in
the correct inlet on the regula-
tor. Refer to Connecting to Gas
Supply, page 15.
If you are using natural gas
and the pilot will not light, see
Troubleshooting, page 26.
Use only the cap supplied on the
regulator. Do not use an off the
shelf pipe plug. This can damage
the plunger. The supplied regula-
tor cap is designed so it will not
engage the unused gas type.
4. Apply thread sealant to the threads on
the connection tting. While pushing in,
rotate the tting clockwise until the threads
engage the regulator. After the tting has
been hand tightened into the regulator
use a wrench to complete tightening of the
tting. Install additional tting to connect
to the house supply.
Metal
Cap
Metal Cap
DO NOT REMOVE
Yellow Natural Gas Plunger
Install Gas Fitting Here
2. Apply thread sealant to the threads on
the connection tting. While pushing in,
rotate the tting clockwise until the threads
engage the regulator. After the tting has
been hand tightened into the regulator
use a wrench to complete tightening of the
tting. Install additional tting to connect
to the house supply.
FOR NATURAL GAS (NG)
INSTALLATION: YELLOW
1. Remove the blue dust cover from the
regulator.
2. Remove the metal cap installed over the
NG regulator inlet.
3. Install metal cap over LP/Propane regulator
inlet. This will keep debris out of regulator.

15
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200273-01A
INSTALLATION
CONNECTING TO GAS SUPPLY
CAUTION: For natural gas,
check your gas line pressure
before connecting heater to gas
line. Gas line pressure must be
no greater than 9" WC. If gas line
pressure is higher, heater regula-
tor damage could occur.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane/LP or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to natural gas and pro-
pane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design certied equipment
shutoff valve from your dealer.
WARNING: A qualied ser-
vice technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
CAUTION: For propane/LP
gas, never connect heater direct-
ly to the gas supply. This heater
requires an external regulator
(not supplied). Install the external
regulator between the heater and
propane/LP supply. Gas supplier
provides external regulator for
natural gas. The installer pro-
vides the external regulator for
propane/LP gas.
WARNING: Do not over-
tighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.

16 www.factorybuysdirect.com 200273-01A
LP
INLET GAS PRESSURE
MAX 1/2 PSIG (3.5 KPA)
Gas esté
Gas Inlet
NG
Figure 13 - Attaching Flexible Gas Hose
to Heater Gas Regulator (may vary from
illustration)
INSTALLATION
Figure 14 - Gas Connection
* Purchase the optional CSA design-certied equipment
shutoff valve from your dealer.
Typical Inlet Pipe Diameters
Use 3/8" black iron pipe or greater. Installa-
tion must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 14).
IMPORTANT: Install an equipment shutoff
valve in an accessible location. The equip-
ment shutoff valve is for turning on or shutting
off the gas to the appliance.
For propane/LP installations, apply pipe
joint sealant lightly to male threads. This will
prevent excess sealant from going into pipe.
Excess sealant in pipe could result in clogged
heater valves.
The installer must supply an external regula-
tor. The external regulator will reduce incom-
ing gas pressure. You must reduce incoming
gas pressure to between 11" WC and 14" WC.
If you do not reduce incoming gas pressure,
heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 15. Pointing the vent down
protects it from freezing rain or sleet.
Figure 15 - External Regulator
with Vent Pointing Down
External
Regulator with
Vent Pointing
Down
Propane/LP
Supply Tank
Equipment
Shutoff Valve
Ground
Joint Union
3/8" NPT
Pipe Nipple
Flexible Gas
Hose (if allowed
by local codes)
Fitting
Heater Gas Regulator
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Test Gauge
Connection*
Sediment
Trap
Tee Joint
Pipe Nipple
Gap
3" Minimum
Install sediment trap in supply line as shown
in Figure 14. Place sediment trap where it is
within reach for cleaning. Place sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contami-
nants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once (see page 17).
Natural Gas
From Gas Meter
(5" W.C.** to 9" W.C.
Pressure)
Propane/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)

17
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200273-01A
INSTALLATION
Figure 16 - Equipment Shutoff Valve
CHECKING GAS CONNECTIONS
Open
Closed
Equipment
Shutoff Valve
WARNING: Never use an open
ame to check for a leak. Apply
a noncorrosive leak detection
uid to all joints. If bubbles form,
there is a leak. Correct all leaks
at once.
Control Valve
Location
Control Valve
Location
Equipment
Shutoff Valve
Equipment Shutoff Valve
External Regulator
Propane/LP
Supply Tank
Figure 17 - Checking Gas Joints for
Propane/LP Gas
Figure 18 - Checking Gas Joints for
Natural Gas
Gas Meter
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping sys-
tem. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping sys-
tem. Apply noncorrosive leak detection
uid to all joints. If bubbles form, there
may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig-
ure 16).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equip-
ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 17 or
18). Apply a noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
4. Correct all leaks at once.

18 www.factorybuysdirect.com 200273-01A
INSTALLATION
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure
16, page 17).
2. Open main gas valve located on or near
gas meter for natural gas or open pro-
pane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 17 or
18, page 17). Apply a noncorrosive leak
detection uid to all joints. Bubbles form-
ing show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 20). Check all other internal joints
for leaks.
7. Turn off heater (see To Turn Off Gas Ap-
pliance, page 21).
INSTALLING LOGS
See Log Assembly Instructions included with your log set for proper log installation.
AA
AA
AA
AAA
AAA
AA
REMOTE OFF
ON
LEARN
INSTALLING BATTERIES
CAUTION: Do not mix old and
new batteries. Do not mix alka-
line, standard (carbon - zinc), or
rechargeable (nickel - cadmium)
batteries. Do not dispose of
batteries in re, batteries may
explode or leak.
• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the
type and quantity stated in table below.
• Do not mix old and new batteries. New bat-
teries should be the same brand for best
results.
• Be sure to observe proper polarity (+/-)
when installing or replacing the batteries.
Damage due to improper battery installation
may void the warranty on the product.
• For remote control systems, maximize bat-
tery life by turning off the receiver when it
is not in use.
• For long periods of non-operation, remove
batteries from all components for safety.
Component Type of Battery Qty.
Ignitor AAA 1
Remote Control AAA 2 or 3*
Remote Receiver AA 4
*Note: Quantity depends on model of remote
control.
Ignitor
Unscrew ignitor cap and install a AAA battery
with the + pointing out. Replace cap. Figure 20 - Installing Batteries in Remote
Control and Receiver
Receiver
Remote Control (Transmitter)
Figure 19 - Installing Battery in Ignitor
AAA
Battery
Positive
UP
Receiver and Remote Control
Batteries are required in both the Remote
Control (Transmitter) (2 AAA size) and Re-
ceiver (4 AA size) (see Figure 18).
Note: Be sure batteries are placed correctly.
Reversing the batteries can cause damage to
the receiver and remote. Replace all batteries
on a yearly basis or sooner.
Position the slide switch on the front of the
receiver box in the ON position before install-
ing batteries. Once the batteries are installed
you will hear a single beep which indicates
the batteries are charged. If you do not hear
a beep, replace with new batteries.

19
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200273-01A
INSTALLATION
INSTALLING REMOTE RECEIVER
The remote receiver operates on four AA size
batteries (included). Use ALKALINE batteries
for longer battery life and maximum micropro-
cessor performance.
IMPORTANT: New or fully charged batter-
ies are essential for proper operation of
the remote receiver as the solenoid power
consumption is higher than standard remote
control systems.
Red and Black
Wires from
Receiver
Red and Black
Wires from
Solenoid
Valve Receiver
Figure 21 - Attaching Remote Receiver to Solenoid Valve
1. Remove battery cover on receiver as
shown on the box. Install four AA size
batteries into receiver, (see Figure 21).
2. Locate red and black wires from solenoid
valve on right side of heater. Connect
wires to receiver, red to red, black to black,
(see Figure 21).
3. Place receiver to the side of the log set,
(see Figure 21).

20 www.factorybuysdirect.com 200273-01A
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a
re or explosion may result caus-
ing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
WARNING: You must oper-
ate this log set with the screen
in place. Make sure screen is
installed before running heater.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully
open.
3. Push in control knob slightly and turn
clockwise to the OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near
the oor. If you smell gas, STOP! Follow
"B" in the safety information above. If you
do not smell gas, go to the next step.
5. Push in control knob slightly and turn coun-
terclockwise to the PILOT position.
Press in control knob for ve (5) seconds.
Note: The rst time that the heater is oper-
ated after connecting the gas supply, the
control knob should be pressed for about
thirty (30) seconds. This will allow air to
bleed from the gas system. If pilot does not
stay lit, refer to Troubleshooting, pages 26
though 29. Also contact a qualied service
technician or gas supplier for repairs. Until
repairs are made, light pilot with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
6. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the rear of the burner. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 26 though 29.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs are
made, light pilot with match. To light pilot
with match, see Manual Lighting Procedure,
page 21.
7. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety inter-
lock system. Wait one (1) minute before
lighting pilot again.
LIGHTING INSTRUCTIONS