Sensor Adjustment & Troubleshooting
www.dyconnfaucet.com
Issue Reason Solution
No water Batteries are out Replace with new batteries
comes out Loose connection
Power outage Wait for power to resume
Check power connection
Water has been cut off Contact your water company
Filter blockage Clean the filter
Sensor resets after 10 secs
Faucet shuts off after 1 min
Batteries are outWater does
not stop flowing
Slow, small
water streams
when faucet is
on
Replace new batteries
Power outage Wait for power to resume
Loose connection Check all cords and connections
Object is triggering sensor Check for objects within sensor
range
Shut off low water pressure reset water pressure
faucet but filter is too dirty clean the filter
low water flows
Inlet hose too small Change to a standard sized hose
Open up the valve until desired
water pressure is reached
Triangular valve isn’t
opened up
Low water pressure
Non-alkaline, or low quality
batteries affect battery
turnover rate
Replace batteries
Reset water pressure
Batteries need
frequent
changing
Sensor Adjustment
1.Turn off the water circuit and remove the faucet from the counter sink .
2. Use clamp pliers to pick off the sponge that is at the back of the
sensor display.
3. Remove both the controller and potentiometer and gently adjust it.
Turning clockwise will increase the sensor distance, turning
anti-clockwise will decrease the sensor distance.
Troubleshooting
