Dynalink DL-WRX36 Installation guide

Dynalink DL-WRX36 | FAQ&Troubleshooting
Dynalink Router
DL-WRX36
FAQ & Troubleshooting
v4.1

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FAQ ............................................................................................................................................................................................................ 3
Basic.............................................................................................................................................................................................................3
What is WiFi 6?............................................................................................................................................................................................................................... 3
What is the difference between WiFi 6 and WiFi 5? ...................................................................................................................................................................... 3
What is MU-MIMO? ....................................................................................................................................................................................................................... 4
How to reset DL-WRX36 router to factory default settings? .......................................................................................................................................................... 4
Does my router need to use the latest firmware?.......................................................................................................................................................................... 8
Are there any external documentation files for Dynalink Router available for users to download?.............................................................................................. 8
Can I change the username "admin" of the router? ...................................................................................................................................................................... 8
How do I change administrative password on DL-WRX36?............................................................................................................................................................ 8
How to find the hardware version on a DL-WRX36 device?........................................................................................................................................................... 9
Is there any way to control the speed limit? ................................................................................................................................................................................ 10
Does Wake-on-LAN work on DL-WRX36?..................................................................................................................................................................................... 12
Does DL-WRX36 support VPN function? ...................................................................................................................................................................................... 13
Can I combine the 2.4 & 5 GHz bands to a single SSID on the Dynalink WiFi 6 AX3600 Router?................................................................................................. 14
Advanced....................................................................................................................................................................................................17
What is the characteristic between 2.4 and 5GHz wireless?........................................................................................................................................................ 17
What is QAM? .............................................................................................................................................................................................................................. 18
What is OFDMA? .......................................................................................................................................................................................................................... 18
How to update the Router’s firmware to the latest version?....................................................................................................................................................... 19
Do I need to register Dynalink account to use Dynalink WiFi?..................................................................................................................................................... 21
What is the difference between Dynalink APP and WebGUI?...................................................................................................................................................... 21
Can I use Dynalink APP to configure Router when Internet connection is down? ....................................................................................................................... 22
Can I use one Dynalink Account to manage two Dynalink WiFi products? .................................................................................................................................. 22
What is DL-WME38 on the Dynalink APP model selection?......................................................................................................................................................... 22
When setting up the Router for the first time, why the APP keep showing the router has no Internet connection and cannot move on? ............................... 22
Why I cannot connect my IoT device to Dynalink WiFi?............................................................................................................................................................... 23
Can I use WiFi extender with Dynalink WiFi? ............................................................................................................................................................................... 23
If I connect USB dongle on Dynalink WiFi’s USB port, can I access my USB drive from remote location?................................................................................... 24
What if I cannot connect to Dynalink WiFi or login to WebGUI with default password on the label?......................................................................................... 24
What if my mobile phone and other IoT devices work fine with Dynalink Router, but my laptop cannot connect?................................................................... 25
Why I cannot use login.dynalink to login to Dynalink WebGUI from my PC? But 192.168.216.1(default Router IP) can work? ................................................. 25
My mobile phone is already connected to Dynalink Router, why Dynalink APP said it cannot find Dynalink Router? ................................................................ 25

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Does Dynalink Router support Bridge mode? .............................................................................................................................................................................. 25
Does Dynalink Router support AP (Access Point) mode? ............................................................................................................................................................. 26
Does Dynalink Router support VLAN? .......................................................................................................................................................................................... 26
Does Dynalink Router support Amazon Fire TV dongle on 5GHz? ............................................................................................................................................... 26
Does Dynalink Router support Nintendo Switch to work on 5GHz WiFi? .................................................................................................................................... 26
Does Dynalink Router support CenturyLink Fiber Internet?......................................................................................................................................................... 29
Does Dynalink WiFi support Verizon 5G Home Internet?............................................................................................................................................................. 30
Does Dynalink WiFi support AT&T xDSL? ..................................................................................................................................................................................... 32
Does Dynalink WiFi support T-Mobile’s 5G Home Internet?........................................................................................................................................................ 33
Does Dynalink WiFi support Comcast Xfinity Internet?................................................................................................................................................................ 34
How to set up PPTP VPN client on Dynalink Router? ................................................................................................................................................................... 34
How to set up OpenVPN Server on the Dynalink Router?............................................................................................................................................................ 36
How to set up OpenVPN Client on the Dynalink Router?............................................................................................................................................................. 40
What is format rule of WiFi password? ........................................................................................................................................................43
My Internet connection is not stable after recent firmware upgrade, what is the problem?...........................................................................43
The Dynalink Router’s LED is blinking with magenta color occasionally after recent firmware upgrade, what is the problem? ........................44
How to block the Internet access.................................................................................................................................................................44
Troubleshooting ........................................................................................................................................................................................48
Basic...........................................................................................................................................................................................................48
Troubleshoot the router hardware............................................................................................................................................................................................... 48
Ping the router from your computer............................................................................................................................................................................................ 48
Cannot connect to the WiFi network ........................................................................................................................................................................................... 52
Advanced....................................................................................................................................................................................................53
I. WebGUI ............................................................................................................................................................................................................................................. 53
II. Access to the Internet ....................................................................................................................................................................................................................... 53
III. WiFi Connectivity .............................................................................................................................................................................................................................. 55
IV. Dynalink APP & Google assistant ...................................................................................................................................................................................................... 57
V. Performance...................................................................................................................................................................................................................................... 63
VI. Security.............................................................................................................................................................................................................................................. 64

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FAQ
Basic
What is WiFi 6?
WiFi 6 is also knows as 802.11ax. WFA (Wi-Fi Alliance) uses numbers to simplify the name of the standards.
WiFi 6 (11ax) features 1024-QAM, which provides high-throughput in both 2.4 and 5 GHz bands, and supports
MU-MIMO & Orthogonal Frequency Division Multiple Access (OFDMA) to improve the channel capacity and
efficiency for enabling more clients to access the WiFi networks.
What is the difference between WiFi 6 and WiFi 5?
WiFi 6 operates in both the 2.4 and 5 GHz bands and features improvements in throughput, multiple-device
support, and WiFi spectrum efficiency. WiFi 6 also increases the number of devices that can connect and
simultaneously benefit from high-speed wireless networks.
Published year
WiFi
WiFi standard
Frequency band
1997
1st generation
IEEE 802.11 (WiFi 1)
2.4GHz
1999
2nd generation
IEEE 802.11a/b (WiFi 2)
5GHz / 2.4GHz
2003
3rd generation
IEEE 802.11g (WiFi 3)
2.4GHz
2009
4th generation
IEEE 802.11n (WiFi 4)
2.4GHz or 5GHz
2013
5th generation
IEEE 802.11ac (WiFi 5)
5GHz
2019
6th generation
IEEE 802.11ax (WiFi 6)
2.4GHz or 5GHz

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What is MU-MIMO?
MU-MIMO stands for Multi-User, Multiple Input and Multiple Output technology. MU-MIMO enables the
communication with multiple devices simultaneously. More connected devices, No more waiting, and no more
slow-connection.
In 802.11n (WiFi 4), multiple spatial streams can transmit to a single client at one time. It is also known as Single
User MIMO (SU-MIMO).
In 802.11ax (WiFi 6) and 11ac (WiFi 5), MU-MIMO are introduced. Router or AP can transmit to multiple clients at
the same time.
How to reset DL-WRX36 router to factory default settings?
A factory reset will restore all the settings to default status just as you firstly got the router. Make sure you have
already backed up the configuration before using the process of reset to default to fix other issues. Factory reset
could be done via the reset button on the back side of the router (See in the user guide 3. Let’s get started for
the location of each interface). Press and hold the button for 7 seconds. You will see the power LED starts flashing
blue and then lights off in a few seconds. After that, the router will reboot automatically. You can see all the
configurations become default status when the process is completed. In another way, you can also reset the router
to default via WebGUI or APP. Go to System Settings > Configuration & Reset and click the Reset to Default
button. The router will automatically start the factory reset process.
Dynalink APP

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Dynalink WebGUI

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What if I forget my login password?
If you forget the login password or cannot login the router, please refer to the product label, which is located on
the bottom of the router. You will see the username, password, and other detailed information. Use the default
password to access the WebGUI. However, if you changed the default password previously, you will need to reset
the router to default
If you changed the default password previously, you will need to reset the router to default. Otherwise, you can
refer to the product label, which is located on the bottom of the router. You will see the username, password, and
other detailed information.

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Does my router need to use the latest firmware?
Having the latest firmware will help improve the stability, functionality and performance of the product. The new
and latest firmware will correct the problem and add new and improved features to the product.
Are there any external documentation files for Dynalink Router available for users
to download?
Yes, please directly go to access the Dynalink’s official URL: https://dynalink.life
There are new versions of quick installation guide, user guide and FAQ&troubleshooting guide files available for
download.
Where can I get the firmware files?
We do not provide the firmware files for manually update. Dynalink Router supports dual image mechanism to
prevent firmware update failed and online FOTA (Firmware Over-The-Air) update to avoid missing of critical
updates.
Can I change the username "admin" of the router?
No, it is not available. However, you can change the password to access the router's interface.
How do I change administrative password on DL-WRX36?
See in the user guide 5.8.1 Password & Timezone. Go to the WebGUI and see System Settings > Password
& Timezone to change the password of administrative.

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How to find the hardware version on a DL-WRX36 device?
1. Go to WebGUI and see System Settings > Firmware page to find the hardware version.

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2. Launch the Dynalink APP, to click the device icon of DL-WRX36, go to Router information page.
Is there any way to control the speed limit?
Go to Android/iOS Dynalink APP or WebGUI to enable QoS page and then specify maximum upload and download
bandwidth.
Dynalink APP (Android/iOS):

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Dynalink WebGUI:

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Does Wake-on-LAN work on DL-WRX36?
Yes, DL-WRX36 supports Wake-on-LAN feature. Go to the WebGUI > Network > LAN > Wake on LAN and see
in the user guide 5.2.3.4 in details.

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Does DL-WRX36 support VPN function?
Yes, DL-WRX36 supports three VPN protocols: OpenVPN, PPTP and L2TP server and client function. The VPN
function can configured only by the WebGUI. Please refer to the user guide in details.

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Can I combine the 2.4 & 5 GHz bands to a single SSID on the Dynalink WiFi 6
AX3600 Router?
Yes, you can enable band-steering function on the WIFI setting from either APP or WebGUI. Band Steering will
use one SSID for both 2.4 and 5GHz WiFi, and Dynalink Router will steer the client devices to the WiFi band with
best performance automatically.
Dynalink APP

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Dynalink WebGUI

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Advanced
What is the characteristic between 2.4 and 5GHz wireless?
2.4GHz (802.11b/g/n/ax)
2.4GHz frequency is able to reach farther than the 5GHz frequency. The characteristics that waves attenuate
much faster at higher frequencies. Therefore, if you are more concerned with the coverage, you should select
2.4GHz rather than 5GHz.
2.4GHz suffers more interferences like Bluetooth, microwave and so on than 5GHz.
2.4GHz has fewer channel options with only three of them non-overlapping, while 5GHz has 23 non-
overlapping channels.

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5GHz (802.11a/n/ac/ax)
5GHz has more channels than 2.4GHz, this reduces the interference created by channel-overlapping.
If 5GHz radio uses the DFS channels, it needs to wait for 1 minute before service become available.
If 5GHz radio uses the weather radar channels, it needs to wait for 10 minutes before service become
available.
What is QAM?
Quadrature Amplitude Modulation (QAM) is a highly developed modulation scheme used in the communication
industry in which data transmits over radio frequencies. WiFi 6 (802.11ax) features 1024-QAM, which provides
high-throughput in both 2.4 and 5 GHz band. It provides up to a 25% increase in data rate to achieve speeds up
to 10Gbps enabling your Internet service to support 4K/8K video and AR/VR game requirements.
What is OFDMA?
OFDMA (Orthogonal Frequency-Division Multiple Access), a technology in Wi-Fi 6 (802.11ax), improves wireless
network performance by establishing independently modulating subcarriers within frequencies. This approach
allows simultaneous transmissions to and from multiple clients. OFDMA divides a WiFi channel into smaller
frequency allocations, called resource units (RUs). Router or AP can communicate with multiple clients by
assigning them to specific RUs.

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How to update the Router’s firmware to the latest version?
Launch a browser and log in to the web user interface. Navigate to System Settings > Firmware and see the
configuration settings of Upgrade from Internet. Use the Check button to inspect the latest firmware version. An
information prompt will help you to check if the router needs to be update or not. Then click the Update button
and proceed to firmware update process. This will cause the router to reboot in a few seconds. When all the
loading process is completed, log in to the web user interface again. You will see the firmware version is up to
date.
Dynalink WebGUI
Check the current firmware version
Update to the latest firmware version