E.C.A. PROTEUS PREMIX 14 HM NG ERP UK User manual

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INDEX
1- SAFETY RULES AND WARNINGS............................ 3
1.1. Safety Instructions.......................................................................................................
1.2. Water Systems & Gas Supply Line.............................................................................
1.3. Gas Type Conversion.................................................................................................
1.4. Installation...................................................................................................................
1.5. Boiler Start Up.............................................................................................................
1.6. Usage and Maintenance.............................................................................................
2-2- NOTES ON THE DOCUMENTATION.........................................................................
2.1. Installer’s Responsibility.............................................................................................
2.2. Definition of Symbols..................................................................................................
3-3- USEFUL INFORMATION ON PRODUCT...................................................................
3.1. Efficient Use of the Combi Boiler in Terms of Safety and Energy Consumption........
3.2. Clogging in Installation................................................................................................
3.3. Cleaning of Boiler.......................................................................................................
3.4. Boiler Features...........................................................................................................
3.5. Additional Recommendations by ECA to Customer To Have High Heating
Performance......................................................................................................................
4-4- TECHNICAL DATA......................................................................................................
5-5- ERP TECHNICAL DATA.............................................................................................
5.1. PACKAGE LABEL CALCULATIONS......................................................................... 10
6-6- USING THE BOILER................................................................................................... 13
6.1. Switching Off the Boiler.............................................................................................. 13
7-7- CONTROL PANEL...................................................................................................... 13
7.1. Functions of Buttons................................................................................................... 13
7.2. LCD Screen................................................................................................................ 13
7.3. Operation Functions................................................................................................... 14
8-8- ERROR CODES AND DESCRIPTION....................................................................... 15
9-9- WARRANTY AND SERVICE...................................................................................... 18
3
3
3
3
3
3
4
5
5
6
6
6
6
6
7
9
6

1-SAFETY RULES AND WARNINGS
1.1. Safety Instructions
When a gas leak is found or suspected;
Turn off the gas valve of the boiler and the valves of all
other devices operating with gas.
Shut off the stove, oven and similar appliances to put
their flame out.
Do not light matches, lighter etc, and stub out your
cigarette.
Ventilate the environmentby opening doors and
windows.
Do not ever touch the buttons and plugs of your
electrical appliances.
Turn off thegas valves in theapartment and building
entrance.
Do not use the phones at places where the gas leak is
suspected.
Call your gas safe engineer as soon as possible.
Do not place and use flammable and explosive liquid or
materials around the boiler.
Keep materials such as water, foam away from
electrical connections during operations such as
cleaning, gas leak test etc.
The boiler must be installed in indoor spaces under normal
conditions. However, it can be operated in a suitable cabinet
in places such as garage, open balcony. Please consult
E.C.A for proper cabine sizes.
Do not lay the LPG container down
Do not block air vents, openings made in the walls of
the room which provide fresh air to the installation room.
Telephone number of the National Gas
Emergency Service0800 111 999
1.2. Water Systems & Gas Supply Line
9Before installation of the boiler, the water systems
(CH & DHW circuit) and gas supply line must be
completed in accordance with the relevant regulations and
standards by installer.
9Installation for gas supply pipes must be fitted
according to BS6891 for GB and I.S.813.2002 for IE.
Install the connection pipes such that they are free from
mechanical stress.
1.3.Gas Type Conversion
9 The standard gas type of boiler is Natural Gas. In
case of a demanding gas type conversion, this is made
with charge.
9 Gas type conversion must be performed by the gas
safe engineer. Gas leak test must be made after the
conversion operation.
9 Gas conversion label that indicates boiler is converted
from NG to LPG must be placed on the boiler after gas
type conversion.
1.4.Installation
9 The boiler must be installed in accordance with national
and local requirements, gas safety regulations, relevant
standarts and this manual by gas safeengineer.
9 The boiler must be mounted against a closed wall.
9 The boiler can not be positioned having direct contact
to steam, detergent or gases.
9 Any change of flue position must not be made without
consulting gas safe engineer.
9 Sunlight can cause color change on the exterior of your
boiler over time.
CAUTION: This boiler is not intended for
use by persons (including children) who
are low physical or sensory and mental
capacity and inexperienced persons
without informing and supervising the use
of the boiler by responsible persons.
Ensure that children under 8 years do not
play with the boiler.
CAUTION: If boiler is used incorrectly or
forother than its intended use, it may
present a life hazard and may cause
material damage to the product and its
surroundings.
CAUTION: The boiler must be
transported and lifted by at least 2
people due to heavy weight.
3
If boiler is located in an unheated area, it must be
connected to mains, switched on, and pressure of
installation should be within operation range so that freeze
protection would be activated. Even if boiler is OFF position,
freeze protection stays activated.
1.5. Boiler Start Up
Boiler start up must be performed certainly by gas safe
engineer.
Gas Type (Natural Gas / LPG), gas supply pressure
(mbar), maximum DHW operating water pressure (bar) and
electricity supply voltage on the information plate must be
suitable with mains supply conditions. This is checked by
gas safe engineer.
After boiler start up, you should request information about
operating the boiler and safety precautions from gas safe
engineer.
1.6. Usage and Maintenance
Read carefully instructions and precautions in this manual
against wrong usage which causes unsafe conditions.
The boiler should be checked and serviced for general
maintenance once a year. Maintenance and service
operations must be carried out only gas safe engineer.
Only a damp cloth should be used for cleaning the outer
surface of the boiler and then the surfaces should be dried
completely. Do not use chemical substances or solutions
which cause rust and scratches in your boiler.
Connecting the drain
pipework for the expansion
relief valve

2- NOTES ON THE DOCUMENTATION
Building Regulations and the Benchmark Commissioning Checklist
Building Regulations (England & Wales) require notification of the installation of a heating appliance to the
relevant Local Authority Building Control Department. This can be achieved via a Competent Persons Self
Certification Scheme as an option to notifying the Local Authority directly.
The Health & Safety Executive operates the ‘Gas Safe Register’, a self certification scheme for gas heating appliances.
This company is a member of the Benchmark initiative and fully supports the aims of the programme. Its aim is
to improve the standards of installation and commissioning of central heating systems in the UK and to encourage the
regular servicing of all central heating systems to ensure safety and efficiency. Building Regulations require that
installations should comply with manufacturer's instructions. It is therefore important that the commissioning checklist
is completed by the installer. The relevant section of Building Regulations only relates to dwellings. Therefore the
checklist only applies if the boiler is being installed in a dwelling or some related structure.
Benchmark places responsibilities on both manufacturers and installers. The purpose is to ensure that customers are
provided with the correct equipment for their needs, that it is installed, commissioned and serviced in
accordance with the manufacturer's instructions by gas safe engineer and that it meets the requirements of
the appropriate Building Regulations. The Benchmark Checklist can be used to demonstrate compliance with Building
Regulations and should be provided to the customer for future reference.
Installers are required to carry out installation, commissioning and servicing work in accordance with the Benchmark
Code of Practice which is available from the Heating and Hotwater Industry Council who manage and promote the
scheme.
Visit centralheating.co.uk or installersfirst.co.uk for more information
PRODUCT NAME PRODUCT CODE GC NUMBER
PROTEUS PREMIX 14 HM NG ERP UK 8116941010 47-814-30
PROTEUS PREMIX 20 HM NG ERP UK 8116944010 47-814-29
PROTEUS PREMIX 24 HM NG ERP UK 8116450010 47-814-01
PROTEUS PREMIX 28 HM NG ERP UK 8116451010 47-814-02
PROTEUS PREMIX 30 HM NG ERP UK 8116452010 47-814-03
PROTEUS PREMIX 35 HM NG ERP UK 8116453010 47-814-04
PROTEUS PREMIX 14 HST NG ERP UK 8116943010 41-814-54
PROTEUS PREMIX 20 HST NG ERP UK 8116948010 41-814-56
PROTEUS PREMIX 24 HST NG ERP UK 8116458010 41-814-05
PROTEUS PREMIX 28 HST NG ERP UK 8116459010 41-814-06
PROTEUS PREMIX 30 HST NG ERP UK 8116460010 41-814-07
PROTEUS PREMIX 35 HST NG ERP UK 8116461010 41-814-08
PROTEUS PREMIX 14 HCH NG ERP UK 8116942010 41-814-50
PROTEUS PREMIX 20 HCH NG ERP UK 8116946010 41-814-52
PROTEUS PREMIX 24 HCH NG ERP UK 8116454010 41-814-01
PROTEUS PREMIX 28 HCH NG ERP UK 8116455010 41-814-02
PROTEUS PREMIX 30 HCH NG ERP UK 8116456010 41-814-03
PROTEUS PREMIX 35 HCH NG ERP UK 8116457010 41-814-04
PROTEUS PREMIX 14 HM NG ERP YBK UK 8116941110 47-814-26
PROTEUS PREMIX 20 HM NG ERP YBK UK 8116944110 47-814-25
PROTEUS PREMIX 24 HM NG ERP YBK UK 8116450110 47-814-05
PROTEUS PREMIX 28 HM NG ERP YBK UK 8116451110 47-814-06
PROTEUS PREMIX 30 HM NG ERP YBK UK 8116452110 47-814-07
PROTEUS PREMIX 35 HM NG ERP YBK UK 8116453110 47-814-08
PROTEUS PREMIX 14 HST NG ERP YBK UK 8116943110 41-814-62
PROTEUS PREMIX 20 HST NG ERP YBK UK 8116948110 41-814-64
PROTEUS PREMIX 24 HST NG ERP YBK UK 8116458110 41-814-13
PROTEUS PREMIX 28 HST NG ERP YBK UK 8116459110 41-814-14
PROTEUS PREMIX 30 HST NG ERP YBK UK 8116460110 41-814-15
PROTEUS PREMIX 35 HST NG ERP YBK UK 8116461110 41-814-16
PROTEUS PREMIX 14 HCH NG ERP YBK UK 8116942110 41-814-58
PROTEUS PREMIX 20 HCH NG ERP YBK UK 8116946110 41-814-60
PROTEUS PREMIX 24 HCH NG ERP YBK UK 8116454110 41-814-09
PROTEUS PREMIX 28 HCH NG ERP YBK UK 8116455110 41-814-10
PROTEUS PREMIX 30 HCH NG ERP YBK UK 8116456110 41-814-11
PROTEUS PREMIX 35 HCH NG ERP YBK UK 8116457110 41-814-12
Table 1. Product Definition and Codes
4

HM Model (Boiler) : Both Central Heating (CH) and
Domestic Hot Water (DHW).
HCH Model (Heat Only): Only for Central Heating (CH).
HST Model (System Boiler) : Both for Central Heating
(CH) and Domestic Hot Water (DHW) with external
storage tank (not included).
Usage information of 14/20/24/28/30/35kW HM-HCH-HST
Proteus Premix condensing boilers are available in this
manual. Detailed information have been provided in the
guide regarding the technical specification of the boiler,
selection of the boiler location, fitting its water, gas, flue
and electric supply connections, gas conversion,
maintenance information and solving of possible failures.
Please carefully read the manual in order to benefit from
all the features of your boiler.
The Benchmark Checklist and Service Record Card are
located at the back of the Operating Manual.
The Benchmark Checklist must be
filled by gas safe engineer during
installation. Operating Manual and
Service Manual must be handed
over the user for future operations.
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2.1. Installer’s Responsibility
The installer is responsible for the installation and initial
start-up of the boiler. Instructions are given below.
9 Check Operating Instructions,Installation and
Maintenance Instructions and follow instructions before
installation.
9 Carry out installation in compliance with the prevailing
legislation and standarts.
9 Be sure that the system isflushed and inhibitor added.
9 Only gas safe engineer must operate the boiler.
9 Explain the user about installation and operation of
boiler.
9 Fill the Comissioning Checklist.
9 Give all Operating and Service manuals to user.
9 The warranty certificate must be registered bygas
safe engineer within 30 days after installation.
SYMBOL DEFINITION
Domestic Hot Water
Gas Supply
Parameter Adjustment
Reset
Winter Mode
Summer Mode
Solar Panel Mode
ECO Mode
Comfort Mode
Ø Diameter
LPG Liquid Petroleum Gas
DHW Domestic Hot Water
NTC Negative Temperature
Coefficient (sensor)
RCD Residual Current
Device
ECV Emergency Control
Valve
SEDBUK
Seasonal Efficiency of
Domestic Boilers in the
United Kingdom
Table 2. Definition of Symbols and Abbreviation
Indicates thatthe situation that can only be
interfered by gas safe engineer.
Explanation containing information that
shouldbe considered by the user.
CAUTION: It means that you may suffer
from material damage or slight
personal injury.
DANGER: It means that you may suffer
from sever personal injury.
It means that you may connect
ground wire.
2.2. Definition of Symbols
5

3-USEFUL INFORMATION ON PRODUCT
3.1. Efficient Use of the Combi Boiler in Terms of
Safety and Energy Consumption
Isolation of your building is extremely important. Energy
saving is achieved at a considerable degree since the
heat loss is lowest in houses with double-glazed windows
and insulated walls.
9 The use of thermostatic valves in your radiators
ensures that the room temperature is constant or allows
you to save money.
9 Turning radiator valves lower levels in the rooms
which will not be used for a long time and keeping the
doors closed keeps fuel consumption low.
9 If you use the program clock with your boiler, the
combi boiler operates at the times you set and
consumes less fuel.
9 If you use your boiler with room thermostat, it keeps
the boiler temperature at the level you set and thus allows
less fuel consumption.
9 Covering the radiator top and sides with furniture-like
things negatively affects hot air circulation, thus prevents
the environment from overheating and increases fuel
consumption.
9 If you will leave your boiler in operation late at night,
keeping water temperature of the heating circuit at low
levels will ensure saving.
9 If you feel that the room temperature is high, the
radiator valves should be closed instead of opening
windows.
3.2. Clogging in Installation
9 In old installations with iron pipes, usually clogging
occurs short time after the boiler is commissioned.
9 If clogging in installation is encountered with, then
inhibitor (Sentinel or Fernox etc.) should be added to
installation water.
9 For further information visit www.fernox.com or
www.sentinel-solutions.net
3.3. Cleaning of Boiler
Keep the outer casing of the combi boiler clean by
wiping it with a soft damped cloth. Do not use strong,
abrasive cleaning agents.
Performing the maintenance once a year during the
warranty period and periodically before the winter
season after the warranty expires ensures safe use,
saves fuel and extends the useful life of the boiler.
Make sure periodic maintenance is strictly performed by
gas safe engineer.
Use original spares parts only to ensure maximum life
span and safety of the boiler.
E.C.A will not be responsible for damages to boiler
or material or living beings nearby caused by
maintenance performed by unauthorized service or staff.
3.4. Boiler Features
Control panel is ergonomic and easy to use. The Proteus
Premix condensing boiler with elegant plastic control
panel and advanced LCD screen provides ease of use
and service. On a LCD display with black instrument
panel; you can see the operating state icons, heating
circuit and operating water adjustment values, the fault /
failure codes and the heating water pressure. With the
safety systems available in your boiler, safety of both you
and your boiler are fully ensured.
Flame Failure Safety System
Boiler Over-Heat Safety System (95 °C)
DHW (Domestic Hot Water) Over-Heat System (71°C)
High Water Pressure Protection System (3 bar)
Low Water Pressure Protection System (0.4 bar)
Low Voltage Protection System (170 VAC)
Thermal Accumulation Protection System (with by-pass
circuit and ‘’pump over-run’’)
Frost Protection System for both CH and DHW circuit
Domestic Hot Water Flow Control (only for HM Model)
Pump Anti-sticking Function
3 Way Valve Anti-sticking Function (except HCH - HST
Model)
Automatic Air Vent
Expansion Vessel (8 liters)
Water ingress protection from flue
Annual Maintanence Reminder
3.5. Additional Recommendations by ECA to
Customer To Have High Heating Performance:
Make sure that the heating system is clean. Power flushing
is the most efficient and effective method of cleaning a
central heating system. The principle is to create a powerful
fresh water flow under controlled conditions to remove
debris from the system. By connecting the power flushing
unit to the heating circuit in place of the system pump,
boiler or radiator the system can be thoroughly cleaned of
lime scale and corrosion debris. Without using correct
water treatment, corrosion debris will accumulate in the
boiler causing.
Lime scale deposition cause up to 30% of the system's fuel
consumption being wasted. The noise of boiler increases
as deposits of sludge and scale build-up in an unprotected
boiler. The deposits gathering in the waterways of the
boiler are causing the heat transfer loss and flow noise. In
your heating system use proposed inhibitors as Fernox and
Sentinel.
We also advice to use magnetic cleaners for your heating
system.
Performing the maintenance once a year during the
warranty period and periodically before the winter season
after the warranty expires ensures safe use, saves fuel and
extends the useful life of the boiler. Make sure periodic
maintenance is strictly performed by E.C.A. Authorized
Services.
6

PROTEUS PROTEUS PROTEUS PROTEUS PROTEUS PROTEUS
Product type Unit PREMIX 14 PREMIX 20 PREMIX 24 PREMIX 28 PREMIX 30 PREMIX 35
HM-HCH- HM-HCH- HM-HCH- HM-HCH- HM-HCH- HM-HCH-
HST HST HST HST HST HST
Gas Category I2H, I3P, I2Esi, I2E(S), II2L3P, II2H3P, II2ELL3P, II2Esi3P
Flue Types C13(X), C33(X), C43(X), C53(X), C63(X), C83(X), B23, B33
Gas Input Pressure (G20) mbar 20
Gas Input Pressure (G25) mbar 20�25
Gas Input Pressure (LPG G31) mbar 37�50
Capacity-Efficiency
Min. Heating power - (@60°C min) kW 5,6 5,6 5,6 6,4 6,9 8
Max. Heating power - (@80�60°C) (P4) kW 14,1 20,2 24,5 28 30 35
Min. Heating power - (@30°C min) kW 6,7 6,7 6,7 7,7 8,3 9,6
Max. Heating power- (@50�30°C) kW 15 22,2 26 29,6 31,7 37
Min. Heat input (Qn) kW 6,2 6,2 6,2 7,2 7,7 9
Max. Heat input (Qn) kW 14,5 20,7 25,2 28,7 30,8 35,9
Efficiency (@80°�60° C Max) (Gross
Calorific value) % 97,50% 97,50% 97,50% 97,50% 97,50% 97,50%
Efficiency (30°C Return) (Gross
Calorific value) % 107,50% 107,50% 107,50% 107,50% 107,50% 107,50%
ERP Informations
Seasonal Space Heating Energy
Efficiency Class A A A A A A
Water Heating Energy Efficiency Class�
Load Profile A�XL A�XL A�XL A�XL A�XL A�XL
Rated Heat Output (Prated) kW 20,2 20,2 24,5 28 30 35
Seasonal Space Heating Energy
Efficiency % 91,11 91,4 92,2 92,4 92 92,9
Water Heating Energy Efficiency % 83,6 83,6 83,6 83,9 82,8 82,8
Sound Power Level db(A) 49 49 49 49 49 49
Efficiency at Rated Heat Output At
High Temperature Regime (ƞ4)% 87,9 87,9 87,9 87,9 87,9 87,9
Efficiency at 30% of rated Output At
Low Temperature Regime (ƞ1)% 97 97 97,2 97,4 97 97,9
At Full Load elmax kW 0,028 0,035 0,04 0,051 0,056 0,066
At Part Load elmin kW 0,012 0,012 0,012 0,012 0,013 0,013
In standby Mode kW 0,004 0,004 0,004 0,004 0,004 0,004
Standby Heat Loss kW 0,065 0,065 0,065 0,065 0,065 0,065
Emissions of Nox Level mg�k
Wh 25,91 27,2 25,91 21,29 25,91 25,91
Daily Electricity Consumption (Qelect) kWh 0,423 0,423 0,194 0,22 0,24 0,24
Daily Fuel Consumption (Qfuel) kWh 22,88 22,88 22,8 22,8 23,021 23,021
Gas Consumption
Natural Gas (@Min-Max Capactiy) m3�h0,65-1,53 0,65-2,2 0,65-2,65 0,75-3,02 0,81-3,25 0,94-3,79
LPG (@Min-Max Capactiy)-Propane kg�h 0,51-1,2 0,51-1,7 0,51-1,98 0,59-2,26 0,63-2,46 0,74-2,87
NOXClass 6 6 6 6 6 6
Central Heating
Min. Water Pressure bar 0,4 0,4 0,4 0,4 0,4 0,4
Max. Water Pressure bar 3 3 3 3 3 3
Operation Range (@Radiator heating) oC30-80 30-80 30-80 30-80 30-80 30-80
Operation Range (@Underfloor
heating)
oC30-45 30-45 30-45 30-45 30-45 30-45
Max. Limit temperature oC> 90 > 90 > 90 > 90 > 90 > 90
4- TECHNICAL DATA
7

Domestic Hot Water (only valid for HM)
Min. Domestic flow for operating L�min 2 (±%10) 2 (±%10) 2 (±%10) 2 (±%10) 2 (±%10) 2 (±%10)
Min. Domestic flow for closing L�min 1,5 (±%10) 1,5 (±%10) 1,5 (±%10) 1,5 (±%10) 1,5 (±%10) 1,5 (±%10)
10 ±%15 (ΔT 12 ±%15
Max. Domestic hot water flow rate L�min 10 ±%15 (ΔT 10 ±%15 (ΔT 12 ±%15 14 ±%15
= 34,7°C) = 34,7°C) = 34,7°C) (ΔT = 33,5°C) (ΔT = (ΔT =
35,8°C) 35,8°C)
Min. Water Pressure bar 0,4 0,4 0,4 0,4 0,4 0,4
Max. Water Pressure bar 10 10 10 10 10 10
Operation Range
o
C30-65 30-65 30-65 30-65 30-65 30-65
Max. Limit temperature
o
C≥71 ≥71 ≥71 ≥71 ≥71 ≥71
General
Electrical Supply V AC-
Hz 230 VAC-50 Hz
Electrical consumption (For only HCH
model) Watt 26 41 46 71 91 126
Electrical consumption (Max-HE Pump) Watt 65 80 85 110 130 165
Protection Class IPX4D
Expansion Vessel lt 8
Weight (Net) kg 28,5 28,5 28,5 30 30 32
Weight (Net) (only for HCH model) kg 22,5 22,5 22,5 24 24 26
Dimesions (HxWxD) mm 678*410*288
Flue Lenghts
C13 – 60�100 Max. m 10 10 10 10 10 10
C13 – 80�125 Max. m 20 20 20 20 20 20
C33 – 60�100 Max. m 10 10 10 10 10 10
C33 – 80�125 Max. m 20 20 20 20 20 20
C43 – 60�100 Max. m 10 10 10 10 10 10
C53 – 60�100 Max. m 10 10 10 10 10 10
C83 – 80�80 Max. m 28 28 28 28 28 28
C83 – 80�80 Min. m 3 3 3 3 3 3
B23 – 80 Max. m 28 28 28 28 28 28
B33- 60�100 Max. m 10 10 10 10 10 10
Emission Values
C0
2
ratio (@max-G20) % 9,15 ± 0,2 9,2 ± 0,2 9,5 ± 0,2 9,5 ± 0,2 9,5 ± 0,2 9,5 ± 0,2
C0
2
ratio (@min-G20) % 8,9 ± 0,2 8,9 ± 0,2 8,9 ± 0,2 8,9 ± 0,2 8,9 ± 0,2 8,9 ± 0,2
C0
2
ratio (@max-G31) % 10,3 ± 0,2 10,3 ± 0,2 10,6 ± 0,2 10,6 ± 0,2 10,6 ± 0,2 10,6 ± 0,2
C0
2
ratio (@min-G31) % 9,7 ± 0,2 9,7 ± 0,2 9,9 ± 0,2 9,9 ± 0,2 9,9 ± 0,2 9,9 ± 0,2
Boiler Circuit (only valid for HST)
Operation Range
o
C30-65 30-65 30-65 30-65 30-65 30-65
Table 8.Technical Table
8

5-ERP TECHNICAL DATA
Prote us Premix Boiler ERP Units HMMODEL
Supplie r's name or trademark E.C.A.
Proteus Proteus Proteus Proteus Proteus Proteus
Supplie r's model identifier P remix P remix P re mix P re mix P re mix P remix
14 20 24 28 30 35
Space He ating-Te mpe rature application Medium
Seasonal Space he ating A
Efficiency Class
Wate r heating A
Water heating load profile XL XL XL XL XL XL
Rate d heat output (P
rated
)kW 14,1 20,2 24,5 28 30 35
Annual ene rgy kWh 12267 17574 21315 24360 26100 30450
consumption Space he ating
GJ 44 63 76 87 94 109
Annual electric
consumption kWh 44
Annual fue l Water heating
consumption GJ 18
Se as onal space he ating %91,2 91,5 92,2 92,4 92 92,9
Energy efficiency
Wate r heating %90,7 90,7 83,6 83,9 82,8 82,8
Sound Power Le ve l L
wa
indoors dB 49
Specific pre cautions for ass e mbly,
installation and maintanence
All specific preca utions for installation, asse mbly and
maintane nc e are de sc ribed in the insta llation and servic e manua l.
Prote us Premix Boile r ERP Units
HCH+67 MODEL
Supplie r's name or trademark E.C.A.
Proteus Proteus Proteus Proteus Proteus Proteus
Supplie r's mode l ide ntifie r P re mix P re mix P re mix P re mix P re mix P re mix
14 20 24 28 30 35
Space He ating-Te mpe rature
application Medium
Efficiency Se asonal Space
heating A Class
Rate d heat output (Prated)kW 14,1 20,2 24,5 28 30 35
Annual
energy
consumption
kWh 12267 17574 21315 24360 26100 30450
Space he ating
GJ 44 63 76 87 94 109
Ene rgy Se as onal s pace
heatingefficiency % 91,2 91,5 92,2 92,4 92 92,9
Sound Power Level Lwa
indoors dB 49
Specific precautions for
assembly, installation and
maintane nce
All specific precautions for installation, assembly and
maintanence are described in the installation and service
manual.
Table . ERP Technical Table
9

5.1.PACKAGE LABEL CALCULATIONS
Package fiche for boilers indicating the space heating energy efficiency of the package
5.1.1.Package Fiche-Boilers
Seasonal space heating energy efficiency of boiler
“T”: The value of the seasonal space heating energy efficiency of the
preferential space heater, expressed in %.
Temperature Control
from fiche of temperature control
Supplementary Boiler
Solar Contribution
from fiche of solar device
''III' : The value of the mathematical expression : 294/(11.Prated), whereby 'Prated' is related to the preferential
space heater.
'IV' : The value of the mathematical expression : 115/(11.Prated), whereby 'Prated' is related to the preferential
space heater.
(1) If tank rating is above A, use 0.95
1
T %
Class I = 1%, Class II = 2%, Class III = 1.5%,
Class IV = 2%, Class V = 3%, Class VI = 4%,
Class VII = 3.5%, Class VIII = 5%
2
+%
Seasonal space heating energy efficiency (in %)
( - T ) x 0.1 = ±%
Collector size (in m²)
Tank Volume (im m²)
Collector efficiency
(in %)
( 'III' x + 'IV' x ) x 0.9 x ( / 100) x = + %
Tank rating
A*=0,95, A=0,91,
B=0,86, C=0,83, D -
G =0,81
3
4
10

Supplementary Heat Pump
from fiche of heat pump
''II' : The factor for weighting the heat output of preferential and supplementary heaters of a package as set
out in the following table.
Seasonal Space Heating Energy Efficiency Class of Package
Seasonal Space Heating Energy Efficiency Class of Package
The energy efficiency of the package of products provided for in this fiche may not correspond to its actual
energy efficiency once installed in a building, as this efficiency is influenced by further factors such as heat
loss in the distribution system and the dimensioning of the products in relation to building size and
characteristics.
Package Fiche-Combination Heaters (Boilers or Heat Pumps)
Water heating energy efficiency of combination heater
Declared load profile :
Seasonal space heating energy efficiency (in %)
5
(
-'T') x 'II' = %
Solar Contribution and Supplementary Heat
Pump select smaller value 5
6
0,5 x or 0,5 x = - %
7
%
T%
1

11

Solar Contribution
from fiche of solar device
Water Heating Energy Efficiency of Package under Average Climate
Water Heating Energy Efficiency Class of Package under Average Climate
Water Heating Energy Efficiency under Colder and Warmer Climate Conditions
Colder:
Warmer:
The energy efficiency of the package of products provided for in this fiche may not correspond to its actual energy efficiency once
installed in a building, as this efficiency is influenced by further factors such as heat loss in the distribution system and the
dimensioning of the products in relation to building size and characteristics.
''I' The value of the water heating energy efficiency ofthe combination heater, expressed in %.
'II' The value of the mathematical expression (220 . Qref)/Qnonsol, where Qref is taken from Regulation EU 811/2013, Annex
VII Table15 and Qnonsol from the product fiche of the solar device for the declared load profile M, L, XL or XXL of the combination
heater.
'III' The value of the mathematical expression (Qaux . 2,5)/(220 . Qref), expressed in %, where Qaux is taken from the product fiche
of the solar device and Qref from Regulation EU 811/2013, Annex VII Table 15 for the declared load profile M, L, XL or XXL.
Auxillary electricity
( 1.1 x 'I' - 10 % ) x 'II' - 'III' - 'I' = + %
%
32
- 0.2 x = %
+0,4 x = %
32
2
3
12

6-USING THE BOILER
6.1.Switching Off the Boiler
You can switch off the boiler by holding down the ON/ OFF
button for 3 seconds.
LCD light will be OFF after 1 minute.
Anti-freeze function remains active.
7-CONTROL PANEL
Figure 2Control Panel View
7.1.Functions of Buttons
The control panel consists of the relevant elements as shown
in figure 2below.
A-Position Selection Button
The position can be changed by pressing the position selection
button once to change between the winter mode and the
summer mode. If the button is pressed for 3 seconds, the
boiler will switches into "standby" position. It will enough to
press the button once to get the boiler in operation position.
B-Reset Button
Main functions:
9 Exit from lockout error (EXX)
9 ECO mode activation
9 Comfort mode activation
When your boiler fails, the error code will start flashing on the
display. There are 2 types of errors, lockout (EXX) and blocking
(FXX) error. When a lockout error condition occurs (EXX), the
error must first be corrected so that the error code can be
removed from the LCD screen. After pressing the "Reset" key
once, the boiler can switch back to normal operation state. As
for a blocking error, the fault cannot be removed from the LCD
display pressing the "Reset" button (FXX). When this error is
corrected, error code is automatically disappears from LCD
screen. The first time the boiler starts, it will start working in
Comfort mode.
$
&'
()
%
Once the Reset button is pressed when operating in
Comfort mode, the boiler will switch to Eco mode.
Then when Reset button is pressed again, the unit will
switch to Comfort mode.
C-Domestic Hot Water Increase Temperature
Button
The temperature of the domestic water can be
increased up to 65 °C thanks to the domestic
water temperature increase button.
D-Central Heating Water Increase
Temperature Button
The temperature of the heating water can be increased
up to80°C thanks to the heating water temperature
increase button.
E- Domestic Hot Water Decrease
Temperature Button
The temperature of the domesticwater can be
decreased down to 30 °C thanks to the domestic
water temperature decrease button.
F-Central Heating Water Decrease
Temperature Button
The temperature of the heating water can be
decreased down to30 °C thanks to the heating
water temperature decrease button.
7.2. LCD Screen
LCD screen display icons described here below.
Solar Panel Mode
Comfort Mode
ECO Mode
CH Mode ON
RESET
DHW Mode ON
Temperature
Value
Flame
Symbol
Parameter
Settings
Pressure
Display
Figure 2. Description of Symbols
7.2.1.Flame Icon: When operating between 0% and
50% capacity range, the icon is displayed on the LCD
screen as single bar, whereas it is displayed as two
bars when operating between 50% -100% capacity
range.
7.2.2.Pressure Indicator:The LCD display shows
0-0,5-1-1,5-2-2,5-3 bar water pressure values. The
values other than these ones are not displayed. Only
when filling after F37 (Low water pressure error) fault,
the pressure value is displayed in the temperature
value section.
13

7.3. Operation Functions
7.3.1. Standby (OFF Mode): The mode where boiler can
be set to standby mode. In this mode, no requests for heating
water and domestic water can be made. To activate the OFF
mode, it is necessary to keep button no. 1 (position selector)
pressed for 3 seconds continuously. When -OFF- is
displayed on screen, mode is activated.
7.3.2. Air Purge Mode (AP Mode): It is the process that the
boiler automatically activates to discharge air in the central
heating installation for 160 seconds. In this mode, "AP" is
displayed on the screen. The circulation pump runs for 15
seconds and then stops every 5 seconds in intervals of every
20 seconds. The three-way valve motor also changes position
between a CH-DHW in 40 seconds. The situations where this
mode is activated is listed here below.
9 Once the boiler is powered for the first time or after the
electricity has been switched off and on,
9 After the reset operation following the overheating fault
(E03),
9 After elimination of high water pressure (F40) or low water
pressure (F37) error,
CAUTION: Do not press 'RESET' while
AP mode is active.
7.3.3. Winter mode-Radiator Heating: If the boiler in the
standby position is set to the winter position, it will heat the
water in the heating circuit until the domestic water is needed.
In the winter mode, both the tap and the radiator icon are
displayed on the LCD screen.
When a request for heating is made for radiator, radiator icon
flashes (once/second), tap icon stays fixed. When a request
for domestic water is made, tap icon flashes (once/second),
radiator icon stays fixed. In this mode, radiator heating
circuit's temperature can be set between 30-80 °C. For
under floor heating applications, the temperature range can be
set between 30-45 °C.
7.3.4. Summer Mode: If the boiler in the OFF position is set
to the summer position, the boiler will only respond to the
domestic hot water demands. In summer mode, the tap
symbol appears fixed on the LCD screen, the radiator icon
does not appear. When the domestic hot water is heating
request, the tap symbol flashes (1 time/sec). In this mode, the
domestic hot water temperature can be adjusted between
30-65 °C.
7.3.5. Comfort Mode: The standard operating mode of the
boiler is Comfort mode. By pressing the "Reset" button, Eco-
Comfort modes can be switched. When Comfort mode is
active, "Comfort" icon is displayed on the LCD screen.
Comfort mode is only for radiator heating circuit. It has no
effect on use of domestic water circuit. In this mode, the boiler
responds to fast heating demands by running in modulation.
7.3.7. Annual Maintanence
Reminder: This mode reminds
user that “annual maintanence time
is very soon”. When this mode is
active, only "ASE" is displayed on
screen and boiler continues to meet
heating requests. Electrical
connection of boiler must be always
connected to mains, otherwise
function will not work properly.
When you see "ASE" on screen,
please check your boiler start up
date and contact with gas safe
engineer if annual maintanence
period is arrived. If maintance of
the boiler is done before “ASE”
appears on screen, you can skip it
by pressing “R” button.
7.3.8. Anti-Frost Mode: During the winter
season, when the installation water temperature falls
below 6 ° C, the anti-freeze function is activated
and the boiler continues to operate until the water
output of installation rises to 15 ° C. In order for anti-
freeze function to be activated, the following
conditions must be checked and ensured by the
customer.
9 The power supply of the boiler must be switched
on.
9 The gas valve and radiator valves must be open.
9 Water pressure ofsystem should be at
appropriate level.
9 The anti-freeze function helps protect your boiler,
itdoes not protect your installation.
9 If the boiler will notbe operated for a while in
places where there is riskof freezing, then itis
necessary to drain thewater or tousean anti-freeze
agent
7.3.6. ECO Mode: By pressing the "Reset" button,
Eco-Comfort modes can be switched. When Eco
mode is active, "Eco" icon is displayed on the LCD
screen. Eco mode is only for radiator heating circuit.
It has no effect on use of domestic water circuit. This
mode allows savings on fuel by performing on-off
operation.
14

8-ERROR CODES AND DESCRIPTION
Error
Code Error Type Possible Cause Troubleshooting
E01 Ignition Fault No gas connection for combi boiler. installation.
E02 False Flame Signal It is triggered if flame is detected in the
burner while gas valve is closed.
E03 Over Temperature
Warning
It will occur if the temperature of
return and supply water exceeds 90 C.
Failure to receive
feedback from the fan for
more than 1 minute
E05 Failure of fan or fan cable
E08 Ignition circuit failure The electronic card may be failed.
E09 Valve provides no
feedback The gas valve may be failed.
E12 EEPROM check fail The electronic card may be failed.
1- Check that the gas valve is
open.
2- Check if there is gas in
3- Press reset button.
4- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Check that water valves of
boiler installation are open.
2- If the combi boiler triggers
this error in winter mode,
check that at least 1 radiator is
open.
3- Press reset button.
4- If the error is still present (or
persists) after reset, notify gas
safe engineer..
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Replace electronic card.
2- Check cables of ignition
electrode.
3- Check ignition electrode.
1- Press reset button.
2- If the error is still present
(or persists) after reset,notify
gas safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
15

Measurement deviation
fault of temperature
sensors
Temperature sensors might be
defective.
E15
Error on Temperature
Sensor for Supply Water
No temperature is detected by
temperature sensor for supply water.
E16
No temperature is detected by
temperature sensor for returning
water.
E17 Error on Temperature
Sensor for Return Sensor
Temperature Sensor Error The temperature change on the
temperature sensor is too high (> 30ΣC)
E18
E21 Analog digital converter
failure dhe electronic card may be failed.
E33 Error on Temperature
Sensor for Return Sensor
The return water temperature sensor is
in short or open circuit state.
Error on Temperature
Sensor for Supply Water
Temperature
The supply water temperature sensor
is in short or open circuit state.
E35
Temperature difference
error between return
water temperature and
supply water
Temperature detected by temperature
sensor for return water is higher than
temperature detected by temperature
sensor for supply sensor
E80
Flame failure (more
than 3 flame failures in 4
minutes)
E82 Flame detection problem
Over Temperature Error
for Flue Gas
It occurs when the temperature of the
flue gas exceeds 95 oC.
F07 1- Notify gas safe engineer.
F13 Repeated Reset Fault Pressing of Reset button more than 5
times in an hour 1- Notify gas safe engineer.
F25 Electronic Card Fault Electronic Card Firmware Fault 1- Notify gas safe engineer.
F34 Low Supply voltage It occurs when the supply voltage falls
below 170V. 1- Notify gas safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present
(or persists) after reset,notify
gas safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset ,notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
16

It occurs when water pressure sensor
detects a relatively low water pressure
(0.4 bar) for your device.
F37 Low Water Pressure Fault
F39 Outdoor Sensor Fault Outdoor sensor might be defective.
It occurs when water pressure sensor
detects a relatively high water pressure
(3,3 ±0,3 bar) for your device.
F40 High Water Pressure Fault
1- Check water pressure in
heater installation of your
boiler.
2- Turn off the device and
restart it.
3- If the error is still present (or
persists) after reset, notify gas
safe engineer.
F47 Water Pressure Sensor
Error
Water pressure sensor is not plugged
in or there is no contact.
F50 Boiler Sensor Fault Boiler sensor might be defective.
F51 PT1000 solar sensor error PT1000 solar sensor might be defective.
Error on temperature
sensor for domestic
water
Temperature sensor for domestic
water might be defective.
F52 1- Notify gas safe engineer.
Error on temperature
sensor for flue gas
The flue gas temperature sensor is in
short or open circuit state.
F53 1- Notify gas safe engineer.
Flue Gas Lock Out at
High Temperature
If it gives an error F07 twice in 1
month, this error will occur.
F58 1- Notify gas safe engineer.
F81 Temperature sensor
deviation test delay
Temperature sensors might be
defective. 1- Notify gas safe engineer.
Table 1.Error Code Table
1- Check water pressure in
heater installation of your
boiler.
2- Fill the system with water
until the pressure reaches
1.5-2 bar (device will eliminate
error when the pressure is over
0,8 bar).
3- Check your valves and
installation against leaks.
4- If the problem is still
present (or persists), notify
gas safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
1- Press reset button.
2- If the error is still present (or
persists) after reset, notify gas
safe engineer.
17

9-WARRANTY AND SERVICE
Warranty Registration
Scan the QR code to register your
warranty or visit www.ecaboilers.co.uk
For Full Terms and Warranty Conditions
visit www.ecaboilers.co.uk. The full terms
and conditions must be strictly followed in
order to manufacturer’s warranty valid.
TERMS AND CONDITIONS FOR WARRANTY of
ECA Boiler:
1.The appliance has warranty period against product
failures in condition that the instructions and precautions in
the documents delivered with the product are obeyed. These
documents are operating-installation manual and service
(includes maintenance operation) manual. The warranty
period will not be extended in case of repairing or
replacing any product or part. Manufacturer might
introduce additional warnings/documents in case needed and
deliver with the product. These documents are also binding for
the products delivered with the additional documents.
2.The appliance has been used for which it is designed.
Heating system inline with product capacity etc.
3.The installation must be carried out only by a registered Gas
Safe installer. Benchmark Commissioning checklist must be
completed and left with the householder for future reference.
Boiler must be registered by either installer or homeowner
within 30 days of installation to validate warranty. Should this
condition not be met the period of warranty will extend to only
12 months from date of manufacturing on the boiler data plate
(in case proof of purchase or benchmark commissioning
checklist is not available).
4.At the end of each 12 month period, the boiler must be
serviced by a Gas Safe registered engineer according to
service manual provided with the boiler. After service
operation, Benchmark service record sheet must be
completed and left with the householder. Should this
condition not be met the boiler warranty will lapse.
5.If the boiler suffers a mechanical or an electrical breakdown
please contact your gas safe engineer on [phone]
Our normal working times, excluding Bank Holidays are: 8am
– 5pm Monday to Friday, 8am – 1pm Saturday,We will arrange
for an engineer or appointed contractor,to inspect and repair,
or where in our sole opinion repairis not economic, arrange to
replace the boiler.
6.We will not accept or reimburse the costs of any third party
who undertakes any work carried on the product or fits parts,
unless approval is given by the means mentioned in point 5
such work in advance of it being carried out.
7.The boiler has to be installed at an accessible
area where Engineers can perform servicing
without health and safety risk.
8.Cupboard installations must provide minimum
working clearances as detailed inthe installation
manual. Homeowner will provide removal of
cupboards, kitchen units or trimsin order to gain
access for service.
9.The warranty does not apply:
a. If the boiler is removed from its place of
installation and/or installation interfaces have
been changed without our prior consent.
b. E.C.A will not accept responsibility for damage
caused by faulty installation, neglect, misuse
or accidentaldamage, the non-observance of the
instructions contained in the service manual.
c. To anydefect, damage or breakdown caused by
the installation and maintenance of the CH
system.
d. Noisy boiler, cold spots on radiators, sludge in
pipes and poor circulation of the central heating
system caused by any damage due to scaling,
sludge or blockages as a result of hard water,
scale, deposits, damage,aggressive water or
sludge due to corrosion. Subsequently
maintenance and cleaning of the system.
e. If the contact procedure defined in point 5 isnot
adhered to
f. To any other costs or expenses caused by or
arising due to the breakdown of an E.C.A. Boiler.
g. Damage caused by faulty installation (boiler, flue
system or condensate discharge), theft,
tampering, neglect, misuse, accident, fire, flood,
explosion, lightning, storms, earthquake, frost or
other bad weather conditions.
h. To any costs incurred during delays in fixing
reported faults.
i. Costs of eachannual maintenance, including
parts such as seals or electrodes replaced at this
time
j. Anyproblems caused by inadequate supply of
services such as electricity, gas or
water to the property.
k. The boilers which are not installed and set up
strictly in line with the installation instructions
supplied with them (including the requirement to
clean the system and add corrosion inhibitor in
line with BS7593:1992).
l. Where spare parts other than E.C.A. parts have
been used in any service or repair. In this case,
the warranty for such products is not valid
furthermore.
m. Theft or attempted theft
n. Self-maintenance tasks such as re-pressurizing
and resetting the boiler, bleeding excess system
pressure and thawing frozen condensate pipes.
18

10.Visits by the service personnel would be charged to
customer if;
a) any failure caused bycontaminated water in the system
b) the boiler is not accessible or an engineer cannot gain
access to the property
c)a fault cannot be found.
d) Benchmark commissioning sheet or equivalent control
document is not available.
e) Failure to cancel an agreed appointment prior to our
engineers visit at least before 12 noon on the day preceding
the agreed appointment in order to arrange an alternative
date.
f) The boiler is outside the period of warranty or any
warranty ending condition mentioned in point 9 occurrs.
g) the fault is not product related, or alternatively if the fault
is due to an installation error or because the system requires
cleansing. Our engineer will advise you of thison the day
and we reserve the right to charge an inspection fee.
11.The customer is responsible for the following points during
visits by the service personnel;
a.The customer is has to be available to be contacted 30
minutes prior to the appointment. If not, our engineer will
proceed to attend the appointment.
b.You are responsible for providing adequate parking for our
engineer.
c.Our engineers are entitled to work in a smoke free
environment and as such, you are required to ensure that
the engineer is not exposed to active smoking whilst he is
within the property.
d.It is your responsibility to ensure that pets are away from
the area where the engineer needs to work e.We reserve the
right to cancel an appointment and to retain an inspection fee
should legal parking not be provided, or if we are unable to
obtain clear and safe access to the property or product, or if
we have reason to believe that the health and safety of our
engineer cannot be guaranteed.
f.If chargable works are required, we will not service until
payment is made.
g.We reserve the right to not fulfill an appointment, should
the necessary spares be unavailable, if the product is subject
to recall or if the product has become obsolete and removed
from our current product list.
h. For all engineer visits out of warranty we will normally
ask for payment details (credit/debit card) prior to booking an
engineer appointment. These details will be used to reserve
our charge on your account. Once the engineer appointment
is concluded this charge will then be debited from your
account.
i. You are required toprovide telephone contact numbers to
enable usto contact you in the course of arranging and
fulfilling your appointment. In the course of arranging and
fulfilling your appointment we may choose to contact you via
phone, text, fax or e-mail.
Charges
xServicing and Commissioning appointments are
charged at a fixed price inclusive of VAT, with the price
being dependant on the product. Spare Parts
Guarantee
xAny parts fitted under one of the chargeable call
types above are guaranteed for one calendar year
against defective workmanship and defective
components.
xIf we fit replacement parts or replace a boiler it will
not extend the period of the warranty. All replaced
parts or boilers will become the property of E.C.A.
xIf your service visit was done on a fixed charge
basisand it becomes evident, within 30 days of the
original appointment, that your product has not been
successfully repaired then we will return to repair the
product free of charge, but subject to the same terms
and conditions. If however, a new fault has
developed since the original appointment, then
we reserve the right to charge for the second
appointment in line with our termsandconditions.
If you smell gas or are worried about gas safety, you
can call the National Gas Emergency Service free on
0800 111 999 at any time, day or night.
This boiler warranty is offered in addition to the rights
provided to a consumer by law. Details of these
rights can be obtained from a Trading Standards
Authority or a Citizen Advice Bureau.
We reserve the right to update or amend these Terms
and Conditions at any timeand its decision in relation
towarranty claims shall be final.
Your guarantee is provided to you by ARD London
(registered in England with company number+44
800 640 9988 or [phone]) of Guarantor –
ARD London , Adres: 15 / a Raven Road London
E18 1HB
Data Protection
Your details will be kept safe and secure, only used by
us or those who partner with us, and will not be
shared with anyone else. By submitting your details,
you are telling us that you are okay with this and that
you agree with our privacy notice. You can of course,
change your mind at any time. If you have given us
permission, your details may also be used by us or
third parties for other marketing purposes. We and the
third parties (if applicable) may contact you by mail,
telephone or email. If you no longer want your data to
be used by third parties or by us for marketing
purposes, please contact us.
19

7006991158 - 8.0
*We reserve the right to make technical changes and improvements in our products without any ŶŽƟĐĞ
Organize Sanayi Bölgesi 3.Kısım Mustafa Kemal
Bulvarı No:13 45030 MANİSA
[phone]
 
SALES & TECHNICAL SUPPORT
Call Center Tel:[phone]
Office Tel: [phone]
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www.ecaboilers.co.uk/warranty-registration
complate and return in the envelope provided
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