E-TRAVELLER 120 User manual

1

INTRODUCTION
Dear Users,
Thank you for choosing the E-Traveller 120 for your mobility needs. Please ensure you read
through this manual thoroughly before operating your E-Traveller so you can become familiar
with its features as well as its limitations and safety information.
If you still have some questions, please contact your reseller directly for further information and
guidance on the use and maintenance of your E-Traveller.
Disclaimer: Affiliates and partners cannot be held responsible for personal injury or property
damage resulting from the unsafe or improper operation or maintenance of the E-Traveller
electric wheelchair.
As part of our ongoing product improvement initiative, we reserve the right to change
specifications and design without notice. As a result, there may be minor differences between
your product and the photos, illustration, and instruction in this manual.

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SPECIFICATIONS
Model 120
Material
Aluminum alloy
Unfold Size
980*660*950 mm
Fold Size
260*610*770 mm
Loading Capacity
120 kgs
Motor
180W*2pcs brushless motors
Battery
24V 10AH*2 pcs lithium battery (1.5kg each)
Max Speed
6 KPH
Driving Range
20 km
Front Wheels
8" *2" (150mm x 38mm) PU solid wheels
Rear Wheels
8" *1.96" (200mm x 50mm) PU solid wheels
Climbing Slope
Max 12°
Max Obstacle height
30mm
Charging Time
6-8 hours
Width of Armrest 510 mm
Seat Width 470 mm
Seat Depth 400 mm
Seat Height Front 490 mm/ back 470 mm
Turning Radius 800 mm
Weight without Battery Ergo: 27.3kg / Flex: 27.5
Weight with two Batteries Ergo: 30.3kg / Flex: 30.5
Drive Model Rear Drive
Braking System Electromagnetic Brake
Caution
Electromagnetic interference may cause impact on the electric wheelchair, so reading
and understanding this manual is very important.
This chapter will state the problems caused by the electromagnetic interference, so as
to help the users to understand and take corresponding protective measures to avoid or
minimize the risk. Some contents are about the accidents involved in some particular
environment or conditions.

SAFETY & OPERATION
General safety
A.
Adjust the Electric Wheelchair to your personal comfort level as much as possible. This
can be done by adjusting the Tension Cords on the backrest and under the seat cushion.
B.
Take your time to learn how the E-Traveller works. We recommend doing this in an open
space without any obstacles or other people using the space. Once you feel comfortable
with the general operation of the E-Traveller, you can start using it in more confined spaces
and around other people.
C.
Practice transferring in and out of your chair. Determine what approach works best for you.
You may feel most comfortable during a front transfer or prefer to fold up an armrest and
slide in.
D.
Practice bending and reaching while seated in the E-Traveller. This will help you learn the
dimensions of your chair and in which situation you may have to ask for assistance.
E.
Always be aware of your surroundings.
F.
If you are faced with obstacles and are unsure if the E-Traveller can navigate these safely
try to find another way around.
G.
Make sure that electronic components such as the control panel and battery charger
remain dry and free of moisture. If these components happen to get wet, ensure they are
fully dry before attempting to use them.
H.
The E-Traveller seat is designed for comfort, and is not specifically made for pressure
relief; if you suffer from pressure sores, or if you are at risk that, please consult your
healthcare professional. The E-Traveller can be used with customized cushions.
I.
Before using your Portable Electric Wheelchair, make sure the Folding Electric Wheelchair
is operating smoothly. Check for any unusual noises, vibration, or a change in the ease of
use; if you detect a problem, get in touch with your retailer.
J.
Failing to maintain your Folding Electric Wheelchair could increase the risk of injury.
Getting into the Folding Electric Wheelchair
1. Before attempting to transfer, ensure the electric wheelchair is turned OFF, this will ensure
the electric wheelchair will not move upon touching the joystick.
2. You can transfer with the footrest up or down. However, it is NOT a step. If the footrest is
unfolded, ensure your place your feet next to it not onto it.
3. Ensure you don't place any weight on the joystick during transfer
4. Once onboard, make sure your feet are safely on the footrest.
Driving your E-Traveller
5. Be alert to the danger of motor vehicles on roads or in parking spaces.
6. At night or when it is hard to see, use reflective clothing and equipment.
7. The E-Traveller is designed for use on a firm and even surface such as concrete, asphalt
or indoor flooring. While you can use it on dirt roads and grassed areas, ensure the
surface is firm. Do not operate the electric wheelchair in sand, loose soil or over rough
terrain, which could damage wheels, bearings, axles or motors, or loosen fasteners.

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SAFETY & OPERATIONS continued
Getting out of the E-Traveller
1. Make sure to bring your E-Traveller to a complete stop.
2. Turn off the power to avoid accidentally knocking the joystick and moving the wheelchair.
3. Raise the armrest so that you can conveniently exit your E-Traveller. Ensuring you put your
weight on the armrests, not the joystick.
4. Alternatively, you can choose to do a side transfer by fully lifting up one of the arms and
sliding onto another surface
Weight limited-Do not exceed or the warranty will be void
1. Never exceed a total weight of 120kg (total for the rider plus items carried).
2. Exceeding the weight limited is likely to damage the seat, frame or fasteners and may
cause severe injury to you or others.
When transporting the E-Traveller 120
1. Never sit in the E-Traveller while in a moving vehicle; an accident or sudden stop
may cause you to be thrown from the wheelchair.
2. Never transport the Folding Electric Wheelchair in the front seat of a vehicle as it
may move and interfere with the driver.
3. Always secure the Folding Electric Wheelchair so that it cannot roll or shift when
being transported in a vehicle.
4. The Folding Electric Wheelchair is NOT approved to be used with any tie-down
system, which is generally used to transport a seated user in a powered wheelchair
in a motor vehicle.
CAUTION: OPERATE SAFELY
Do not operate the E-Traveller in water of any kind.
Do not use the E-Traveller on staircase or escalators.
Do not use the E-Traveller for transport in a van or other vehicle that requires seatbelts
Do not over-reach while seated this could cause balance issue.
Do not exceed the weight limited total of 120kg for rider plus any items.
Always turn the E-Traveller OFF when entering or exiting the chair.
Practice operating your E-Traveller in a private and spacious area.

PRECAUTIONS
It is important to perform regular maintenance on your E-Traveller. This maintenance should be carried
out by a trained technician and will ensure longevity and safe operation of your chair. Even a little
cleaning now and again will go a long way to keep your device looking and functioning like new.
Certified repair shops with trained professionals who specialize in electric wheelchairs and scooters will
be qualified to perform the service and maintenance on your Folding Electric Wheelchair
We recommend you inspect your E-Traveller two or three times per year in the following areas:
1. Frame: Tighten loose screws as necessary.
2. Wheels: Make sure they rotate easily. Significant resistance may require new bearings.
3. Armrest: Look for excessive wear or if they are loose.
Replacing parts and more major maintenance issues should be done by a professional.
Batteries
1. Batteries are special lithium batteries designed specifically for use in the E-Traveller
2. Read all battery instructions before attempting to change or charge batteries.
3. When you don' t use the E-Traveller for long periods of time, please charge the battery every
month to avoid the battery being damaged.
Fasteners
Many of the screws, bolts and nuts on the Folding Electric Wheelchair are special high- strength
fasteners. Replacing these fasteners with non-approved parts may result in faulty operation and may
cause harm to you or other people, therefore:
Use fasteners that have been supplied by your local dealer.
Using the correct tools, tighten any fasteners that become loose as soon as possible.
Changes and Adjustments
Never use 3rd party parts or make changes to your E-Traveller unless authorized in writing by your
retailer. Not doing so will void the warranty and may create a safety hazard

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Safe belt
INSTALLATION & SETUP
Your E-Traveller will arrive carefully packaged in a cardboard box.
1.
Open the top of the box then turn the box on the side for easier unpacking.
2.
The box will contain the below components
Chair, main assembly Charger with power cables Seat cushion
Lithium battery*2pcs
Seat belt
Battery direct charge transfer
cable
3.
To unfold your E-Traveller, hold the push bar and use your other hand to pull the
bottom of the seat down towards the ground.
Grasp push bar Hold down seat to expand
1.
Install the controller into the open slot on the armrest of the chair. This can be done on
either the right or left-hand side. Tighten knob located under the armrest to secure the
controller in place.

Slide Joystick Controller into armrest Secure joystick controller knob
2.
Connect the controller wire harness to the CPU wire harness. Take care to line up the
pins properly, follow the white error tips as a guide. Failing to follow this step carefully
can lead to bending or breaking the connectors and will cause damage to your E-
Traveller.
Note Make sure to line-up the white errors on the connector pins.
3.
Check your battery and located the connectors, once this has been done, place the battery in
the battery slot.

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CONTROLLER
The E-Traveller is equipped with programable joystick style controller.
Controller and Driving Tips
1.
Take some time in a safe, controlled environment to learn the operation of the
controller. You will find that it will take a little bit of time to get used to the joystick
operation.
2.
When turning, reduce your speed, which will help you avoid any potential tilting or
tipping of wheelchair.
3. Be sure to adjust the speed depending on your environment.
4. To slow down, slowly bring the joystick back toward the initial position.
5. To stop, just bring the joystick back to the initial position.
6.
Use extra care when you drive E-Traveller in reverse.
A.
Operate the wheelchair slowly and at an even speed.
B.
Stop often and check to make sure your path is clear of obstacles.
BASIC OPERATIONS
Before operating E-Traveller, be sure to read all safety information and precautions
included in this manual. Operate only in the appropriate environment after you have
practised operation the wheelchair and know how to work the controller.

GET IN
Be certain that the power is OFF before attempting to sit
down. Don't put your weight on the controller. Choose from
a front or side transfer. Don't step on the footplate.
POWER ON
Press the Power button; you will hear a beep and a light
will indicate that power is on.
TURING &STEERING Use the joystick controller to steer and maneuver.
STOPPING
Simply remove your hand from the joystick to stop.
POWER OFF
When stopping, it is advised that you power OFF the
wheelchair to prevent accidents. Press the power button to
turn off the wheelchair. All lights will turn off.
GET OUT
Make sure there is no light on the controller before getting
off the wheelchair.
BATTERY CHARGING
Your Folding Electric Wheelchair will arrive with semi charged batteries, which
should last about 22km under normal operating conditions. We recommend that you
run the Folding Electric Wheelchair until the batteries are completely dead in order to
get the most out of the
battery life.
First charging method
Charge both batteries at the same time via the charge port located on the underside of
your controller.
1.
Turn the power off.
2.
Plug the charger into the charging socket. Please ensure the charger is plugged into
the E-Traveller, before turning on the power or connecting it to a power source.

11
3.
Allow your wheelchair to charge for 6-8 hours or until the light on the charger turns
green, which means your batteries are fully charged.
4.
Further information about the light indicator is located on the back of your charger.
Front
Definition of what the light colour mean Charger light
The light should come on after
plugging in the charger.
GREEN – the battery is fully charged RED--
battery is empty/partially empty
Secondary charging method:
You have the option of charging the batteries individually. This can be a great option if
you don't have space for your chair or don't want to remove it from your car for
charging.
1.
Turn off your E-Traveller.
2. Flip open the charging port protector
on the front of the battery.
3. Use the secondary charger pigtail to
adapt the battery charger to plug into
the battery directly.
Back

More information
1.
The E-Traveller comes with two semi-charged 24V 6AH lithium batteries.
2.
Charging of the batteries will take 3-4 hours per battery.
3.
Turn off your E-Traveller while charging.
4.
Do not leave children unsupervised near the power wheelchair while it is charging.
5.
Do not attempt to open the battery housing.
6.
Red means the power is on and the unit is charging; green means the unit is fully
charged.
Note: This information is also located on the back of the charger.
7.
When the battery is fully charged, unplug the power source and remove the charger.
8.
The average time taken to re-charge workable batteries will vary from 2 to 8 hours
depending on the level of usage.
9.
If you do not operate the Folding Electric Wheelchair for two months, we
recommend that you charge the battery for 6-8 hours before use.
10.
Over-current protection is included on the wheelchair and will shut off
the current from the batteries if triggered, thus shutting the motor down,
which will ensure that the motor and battery do not get damaged.
11.
The life cycle of a lithium battery is measured in charging cycles with an average of
500 charge cycles.
12.
Check the battery indicator light daily if you use the Electric Wheelchair frequently.
13.
Do not use any battery chargers that have not been certified by your local retailer.
14.
If damaged, do not handle the batterie, contact a local dealer or repair service.
15.
If the battery needs to be disposed of, locate the nearest hazardous materials
disposal facility, and call them for instructions.
16.
Before storing your Folding Electric Wheelchair for long periods of time, take these
steps to maintain the battery:
a. Fully charge the battery before storing.
b. Remove the battery from the wheelchair.
c. Store the battery in a room-temperature environment that is kept dry.
d. Avoid temperature extremes and do not allow the battery to freeze.
17.
Do not attempt to charge your battery if it is frozen from extreme weather conditions,
instead allow it to thaw for several hours.

FREE-WHEEL MODE
In order to move the chair manually, it must be put into Free Wheel Mode. This mode
disengages the drive mechanism to the wheels, allowing the chair to be pushed manually.
We recommend that you turn off the power of the wheelchair when using Freewheel mode.
1. To put the E-Traveller in Free Wheel Mode, come to a full stop and turn OFF the power
on the controller.
2. Push down on the two red levers located on each rear wheel
Push down two red levers on each wheel.
TRANSPORTING YOUR E-TRAVELLER
To transport your Folding Electric Wheelchair, it is advised that you fold it up following
the steps outlined below.
Note Never transport the E-Traveller in a tie-up system as it hasn’t been crash-tested.
Never sit in the wheelchair and be transported in a moving vehicle. Do not place the
folded power wheelchair in the front seat with the driver where it could move and slide.
1.
Turn OFF the power using the Joystick Controller
2.
Remove the seat cushion.
3.
Press down the latch at the back of the chair and push down the backrest
4.
Fold the wheelchair.
5.
Once folded, you can pull the footrest to move the wheelchair easily if it is in Freewheel mode.
The E-Traveller will stand balanced on its own, leaving your hands free for other things.

TROUBLESHOOTING
The following represents the most common questions asked about the E-Traveller that may
be encountered during everyday use. If you experience any problems check the below list,
in the unlikely event that the problem can't be resolved, contact your local retailer for
further information.
Question Possible causes Answer
Why does my E-Traveller not
turn on?
1. Controller system power is
not connected.
2. Controller system CPU
and joystick are not
connected.
3. Battery power is too low.
1. Connect the battery.
2.
Ensure all connections
between joystick, CPU and
battery are securely
tightened.
3. Charge the battery.
Why is the wheelchair noisy
or vibrating when turning?
1. Speed is set too low.
2. The motor is damaged.
1. Raise speed. At low
speeds, the motor may
sound or feel strained.
2. Replace the motor.
Why can' t I charge the
battery?
1. Charger light does not
turn on.
2.
Charger light is always
green.
3.
Charging time is stopped
before a full charge is
complete.
1. Replace the charger.
2.
The battery is not
connected or may need to
be replaced.
3. The capacity of the battery
has
decreased over time. This
is normal.
Why can' t I connect the
controller?
1. Connector pins (male) on
the controller have
become bent and
misaligned with connector
holes (female) on the CPU
connector.
1. Using a small tool, carefully
straighten the connector
pins (male) on the
controller to align with
holes (female) on the CPU
connector.

Light flickers intermittently to provide diagnostic information. About the detail, please refer to
the following table:
There are some diagnosis functions, the diagnosis codes showed can reflect the property of problems.
Diagnostic
code
Diagnosis Description Recommended solving methods
Flicker one
time slowly
Hall malfunction of lef
t
motor
Check the welding situation of connection device of the left
motor or check the internal hall component
Flicker tw
o
times slowly
Hall malfunction of
right motor
Check the welding situation of connection device of the right
motor or check the internal hall component
Flicker three Malfunction of battery Try to charge.
times slowly or charger
Maybe need to replace the battery or the charger. Check if the
battery or power wire is loose.
Flicker f
our
times slowly
malfunction of left
motor
Check the left motor, connection device and power wire is
loose or not.
Flicker f
ive
times slowly
malfunction of right
motor
Check the right motor, connection device and power wire is
loose or not.
Flicker six
times slowly
malfunction of left
brake
Check the left brake, connection device and power wire is
loose or not.
Flicker seve
n
times slowly
malfunction of right
brake
Check the right brake, connection device and power wire is
loose or not.
Flicker eight
times slowly
Malfunction of
controller
Please contact the manufacturer
Flicke
r nine
times slowly
Communication error
Check the electrical coupler, connection and circuit is loose or
not.
Flicker four
times quickly
Over current of left
motor
Releasing the rocker can eliminate the malfunction.
Flicker five
times quickly
Over current of right
motor
Releasing the rocker can eliminate the malfunction.
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WARRANTY
The purchaser of this product is entitled to a limited warranty as offered by the local dealer, and its affiliates on the
following components and timeframes (Includes tires, seat and backrest, armrests, and support straps):
Chair frame: 2 years Motors: 1 year
Controller and CPU system: 1 Year Battery: 1 Year
Wear parts: 3 months
This warranty is valid for the replacement of faulty parts only. Any parts under warranty will be replaced and
shipped to your door. For further information, refer to your dealers' warranty policy.
Due to the design of the E-Traveller, most parts can be easily exchanged by the end-user without a professional
service technician required. However, it is always recommended you seek professional help for maintenance and
service, to make sure the work is done properly.
The warranty does not cover:
Product damages caused by user negligence.
Product damages caused due to use above it's rated weight capacity
Accidental or Intentional product damages.
Products that have been subjected to negligence.
Products that have been subjected to abuse.
Products that have been improperly stored, handled or operated.
Products that have experienced general misuse.
Products that have been modified in an unauthorized, unapproved way.
Warranty is non-transferable and only valid for the original purchaser.
Please complete your Warranty registration card and email through a copy to [e-mail]
Purchased by Contact Number
Email Address
Shipping Address
Model 120 Serial Number
Purchasing Date D M Y
Warranty Period 12 Months
Importer
Name of reseller /
Purchasing Store