Easy Top FEBO FLAME 14IN-28-078 User manual

PAGE 1 OF 8
User Manual
ITEM# F15-I-005-031B
MODEL# 14IN-28-078
EASY TOP (HK) ENTERPRISES LIMITED
524 South Main St, Joplin, MO 64801
TOLL FREE: 1-866-949-3838 EMAIL: [email protected]
!
!
PLEASE READ THIS MANUAL CAREFULLY FOR ELECTRIC FIREPLACE INSERT BEFORE INSTALL AND USE.
PLEASE DO NOT RETURN ANY PRODUCT TO STORE. FOR ANY MISSING PARTS, HARDWARE OR ASSEMBLY
PROBLEMS, PLEASE CONTACT WITH OUR CUSTOMER SERVICE CENTER.
ELECTRIC FIREPLACE INSERT USER MANUAL

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WARNING: Any use of this appliance other than that recommended by the manufacturer in this owners manual
may cause fire, burns, electric shock and/or other serious injuries or death.
SAVE THESE INSTRUCTIONS
When using electrical appliance, basic precautions should always be followed to avoid the risk of fire, electric shock and injury
to persons including the following:
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surface. If provided, use handles when
moving this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains, etc.
at least 3 feet (0.9 meter) away from the front of the appliance. Keep all items away from the sides and rear.
3. Extreme caution is necessary when the appliance is used by or near children or invalids and whenever the appliance is
left operating and unattended.
4. Always unplug appliance when not in use. This unit should be operate under supervision and should not be left on
without supervision.
5. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, has been dropped or
damaged in any manner. Return appliance to authorized service facility for examination, electrical or mechanical
adjustment or repair.
6. Do not use outdoors.
7. This appliance is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate appliance
where it may fall into a bathtub or other water container.
8. Do not run cord under carpeting. Do not cover the power cord with throw rugs, runners, or similar floor coverings.
Arrange cord away from traffic area and where it will not be tripped over.
9. To disconnect the appliance, turn all controls “OFF”, then remove the plug from the electrical outlet.
10. Connect to properly grounded outlets only.
11. Do not insert or allow foreign objects to enter any ventilation or exhaust openings as this may cause an electric shock or
fire, or damage the appliance.
12. To prevent a possible fire, do not block air intakes or exhausts in any manner. Do not use on soft surfaces, like a bed,
where openings may become blocked.
13. All electrical appliances have hot and arching or sparking parts inside. Do not use in areas where gasoline, paint, or
flammable liquids are used or stored.
14. Use this appliance only as described in this manual. Any other use which is not recommended by the manufacturer may
cause fire, electric shock, or injury to persons.
15. It is strongly recommended that to use the entire 15 amp outlet for the electric fireplace only. Sharing the outlet
with another electronic item could create overload and damage the outlet and electric items in the long term.
16. Avoid using an extension cord because the extension cords may overheat and cause a risk of fire. However, If an
extension cord MUST be used, the cord must be No. 14AWG minimum size and rated not less than 1875 Watts. The
extension cord must be a 3-prong cord with grounding type plug and cord connection and should not exceed 20’ (6m) in
length.
17. When transporting or storing the appliance, keep both the unit and power cord / plug dry, free from excessive vibration
and away from heat sources to avoid causing fire, electric shock, or injury to persons.
18. Do not attempt to burn wood or other materials in this appliance.
19. This appliance, when installed must be electrically grounded in accordance with the current.
ITEM# F15-I-005-031B
MODEL# 14IN-28-078
Canada: CSA C22.1, Canadian Electrical Code
U.S.A.: ANSI/NFPA NO. 70, National Electrical Code
IMPORTANT SAFETY INSTRUCTION

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OPERATING INSTRUCTIONS
The fireplace control functions can be accessed in two ways:
- Using the button control panel, located in the upper right-hand corner of the fireplace
- Using the multifunction remote control
The main control panel is located at the top right corner on the front (see Figure 2).
Read all instructions and warning prior to operating the appliance.
Ensure that all controls are in the “OFF” status before plugging the appliance into a properly grounded electrical
outlet.
This appliance is for use on 120 Volts. The appliance has a 3-prong grounded plug (Figure 1.A). If your electrical
outlet has only 2 slots (Figure 1.B), you will have to use an adapter (Figure 1.C) to convert from the 3-prong
power cord to a 2-slot receptacle. The green grounding plug extending from the adapter must be securely
connected to a permanent ground such as a properly grounded outlet box. The adapter should only be used if a
proper 3-slot receptacle is not available.
NOTE: Adapters are not allowed for use in Canada.
Figure 2
A 15 AMP circuit is required to operate this appliance. If the breaker trips when the appliance is running, you may
need to move the appliance to another location or unplug other appliances that are on the same circuit.
!
Figure 1
Button Panel
ITEM# F15-I-005-031B
MODEL# 14IN-28-078
Display Screen

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OPERATING INSTRUCTIONS
Using the Control Panel: (see Figure 3)
Power(Figure 3.A):
✦Push button to turn on or turn off. If OFF, all functions (except timer) will be restored at the next power ON.
✦Note: Unplugging the unit will reset all functions.
Flame Button (Figure 3.B):
✦Press to activate the flame function.
✦This button controls the brightness of flame and ember effect.
✦When the fireplace is first turned on, the flame will come on at the highest setting; press DOWN or UP button to
adjust the brightness of flame.
✦There are 6 levels you can cycle through, including the OFF setting (the ember remains on).
✦When this feature is on, display screen FLAME icon is on also.
✦When adjusting the flame brightness with UP or DOWN button, the number of the FLAME LEVEL BARS correspond
to its 5 brightness levels.
Heater Control (Figure 3.C):
✦Press to activate the heater function. The system will start the temperature setting at 95°F.
✦When this feature is on, display screen HEATER icon is on also.
✦There are 7 adjustable heat levels, ranging from 65°F to 95°F. Press the DOWN or UP button to adjust the levels,
noting each level increases or decreases the temperature by 5°F.
✦You may switch the temperature display from Fahrenheit to Celsius by pressing the HEATER button for approximately
6 seconds.
✦Note: Without any adjustments after approximately 6 seconds, the display screen will show the room temperature.
Timer Control (Figure 3.D):
✦Press once to activate the TIMER.
✦Press UP and DOWN button to adjust the timer.
✦The choices are 0.5H, 1H, 1.5H, 2H, and 8H.
✦Once the timer is on and the desired setting is reached, the system will shut down after the chosen time.
Child Lock (Figure 3.E):
✦Press and hold the button for 6 seconds to activate the function.
✦When CHILD LOCK is on, all the other features are disabled.
✦Press and hold the button again for 6 seconds to unlock the function.
Down(Figure 3.F):
✦Down: Use to turn down the heat, brightness of flame or timer.
Up (Figure 3.G):
✦Use to turn up the heat, brightness of flame or timer.
Figure 3
E CHILD
LOCK
D TIMER C HEATER B FLAME A POWERF DOWNG UP
ITEM# F15-I-005-031B
MODEL# 14IN-28-078

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OPERATING INSTRUCTIONS
Display Screen: (see Figure 4)
If you press any button (except POWER) on the control panel or on the remote control (K), the display screen will flip down
and display all the previous functions of the electric insert (J) within 3 seconds. Without further operation, the display screen
will automatically flip back up after 20 seconds. After the electric insert (J) is turned off, it will take 4 seconds for it to resume all
functions at the next turn on.
Flame level waves
F
Temperature / Timer hour
A
Flame level waves
F
C HEATER D TIMER E CHILD
LOCK
B FLAME
Figure 4
LOCK
UNLOCK
ITEM# F15-I-005-031B
MODEL# 14IN-28-078
Buttons on the remote control (K) have the same functions as those on the control panel except Heater and Child Lock. Using
the remote control (K), the Heater button can perform all the same functions as the control panel button except it can not
switch the temperature display from Fahrenheit to Celsius. For the Child Lock button, it quickly activates or deactivates the
function immediately after pressing it with no delay like the control panel button.
The remote control (K) comes preassembled with correct battery, but you must remove the insulation plastic film form the
battery before operation.
Using the Control Panel: (see Figure 5)
Figure 5

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OPERATING INSTRUCTIONS
ITEM# F15-I-005-031B
MODEL# 14IN-28-078
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Cleaning:
1. Use a clean dry cloth to clean the fireplace.
2. To remove fingerprints or other marks from glass window, use clean damp cloth. Do not spray glass cleaner
or other liquids directly onto the window.
3. Clean metal surfaces with a clean damp cloth making sure not to push dust or debris into any air intake or
exhaust vents.
4. Do not use abrasive cleaners or spray liquids on any part of the appliance.
5. Periodic cleaning/vacuuming of the fan/heater unit is strongly recommended to ensure that no dirt or foreign
objects build up.
WARNING: Before attempting to perform any maintenance on this appliance, turn all controls to the “OFF”
position and then unplug. Allow the appliance to be “OFF” for at least 10 minutes before performing any
maintenance in order to allow all components to cool properly.

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TROUBLE SHOOTING
NOTE: If you experience difficulties, please do not return this product to store. Any missing parts, hardware or
assembly problems, please call our customer service center at 1-866-949-3838.
WARNING: Turn off the appliance, unplug and let cool for at least 10 minutes before attempting to service. Only a
qualified professional should attempt to service or repair the appliance.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Simulated Flame Effect is dim or not
present
1. Dimmer control button is set too
low.
2. LED strip not functioning.
3. “Flame wand” has come loose
from bracket.
4. “Flame wand” motor is not
functioning.
1. Push flame button to increase
light.
2. Contact customer service center
at toll-free no. 1-866-949-3838
3. Remove screws holding back
panel in place and remove back
panel. Secure end of “Flame
wand” back into the support
bracket.
4. Contact customer service center
at toll-free no. 1-866-949-3838
The appliance turns off and will not
turn back on
1. The overheat protection device in
the appliance has been triggered.
2. House circuit breaker has been
tripped.
1. Turn all controls off, unplug the
appliance, allow the insert to cool
down for at least 10 minutes, and
then plug in and restart.
2. Reset house circuit breaker.
The appliance does not turn on when
the button is pushed to “ON”
The overheat protection device in the
appliance has been triggered.
Turn all controls off, unplug the
appliance, allow the insert to cool
down for at least 10 minutes, and then
plug in and restart.
Remote control does not work
1. Low batteries.
1. Replace all batteries in the remote
control.
ITEM# F15-I-005-031B
MODEL# 14IN-28-078

PAGE 8 OF 8
ONE YEAR LIMITED WARRANTY
The following non-transferable limited warranty applies is extended only to the original consumer-purchaser of this
EASY TOP (HK) Enterprises Limited (EASY TOP) product. This product is only warranted against defects in material
and workmanship subject to the normal and reasonable use and correct installation of the product for a period of one
(1) year from the date of purchase.
This warranty is made to the original owner, provided that the purchase was made through an authorized supplier of
the company. Any unauthorized repair, alteration, misapplication, careless handling, improper installation, willful abuse,
accident, or misuse of the product shall nullify this warranty. This warranty does not apply to the normal wear and tear.
This warranty does not cover light bulbs. The duration of all implied warranties on this particular purpose are limited to
the one (1) year duration of the express warranty period specified above.
In no event will EASY TOP be liable for any incidental or consequential damages (including loss of profits) arising from
the use of this product. Some jurisdictions do not allow limitations on how long an implied warranty lasts / or do not
allow the limitation or exclusion of incidental or consequential damages, so these implied warranty limitations may not
apply to you. This limited warranty gives you specific legal rights. You may also have other rights which vary from
jurisdiction to jurisdiction. Repair or replacement, at EASY TOP’s option, of a defective product is your sole remedy
under this limited warranty. In no event will EASY TOP’s maximum liability exceed the purchase price of the product
paid by the consumer/purchaser.
If replacement parts are needed or to obtain performance of any obligation under this limited warranty, phone EASY
TOP’s Customer Service Center.
Be prepared to provide evidence of purchase date and proof of purchase, model number of your EASY TOP product,
part number and defective part. Register your product within ten days to ensure your warranty. You must pay all
expenses incurred in obtaining performance of any obligation under this limited warranty, including transportation,
postage, and other incidental service costs. If defective part or parts are requested by Customer Service Center, you
must make the product available to us free and clear of all liens and other encumbrances. EASY TOP reserves the
right to change prices, specifications and designs and to discontinue models without notice and without incurring
obligations.
PLEASE DO NOT RETURN ANY PRODUCTS TO STORE, ANY MISSING PARTS OR HARDWARE OR ASSEMBLY
PROBLEMS, PLEASE CONTACT WITH OUR CUSTOMER SERVICE CENTER AT 1866-949-3838.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and ,if not installed and
used in accordance with the instruction manual, might cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
not cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
The Remote Control requires 1 Lithium Coin Cell Battery（size CR2025, which is included.
- DO NOT mix old and new batteries.
- DO NOT use rechargeable silver oxide cell batteries with remote control unit
- DO NOT mix alkaline, standard(Carbon-Zinc), or rechargeable(Nickel-Cadmium) batteries.
-DO NOT dispose of batteries in fire. Improper disposal may cause batteries to leak or explode.
-!!!!!Non‐rechargeable!ba.eries!are!not!to!be!recharged
-!!!!!Ba.eries!are!to!be!inserted!with!the!correct!polarity
-!!!!!Exhausted!ba.eries!are!to!be!removed!from!the!product
-!!!!!Cau>on!for!inges>on
ITEM# F15-I-005-031B
MODEL# 14IN-28-078