Eaton INDGW-M2 User manual

UPS Industrial Gateway Card
INDGW-M2
User's Guide
English
03/27/2023
Edelweiss_and_3.x.x

Eaton is a registered trademark of Eaton Corporation or its subsidiaries and affiliates.
Phillips and Pozidriv are a registered trademarks of Phillips Screw Company.
National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
UNIX® is a registered trademark of The Open Group.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions.
Google™ is a trademark of Google Inc.
All other trademarks are properties of their respective companies.
©Copyright 2019 Eaton Corporation. All rights reserved.
No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.

1 Table of Contents
1 TABLE OF CONTENTS....................................................................................................................................... 4
2 INSTALLING THE NETWORK MANAGEMENT MODULE ............................................................................... 12
2.1 Overview ............................................................................................................................................................................. 12
2.2 Precautions.......................................................................................................................................................................... 12
2.3 Unpacking the Network module.......................................................................................................................................... 13
2.4 Starting with the Network Module...................................................................................................................................... 13
2.5 Mounting the Network Module........................................................................................................................................... 13
2.6 Wiring the RS-485 Modbus RTU terminal ........................................................................................................................... 17
2.6.1 Modbus Common/GND (0V pin on terminal block) connection..................................................................................... 17
2.6.2 Cable shield connection (foiled or braided).................................................................................................................... 17
2.6.3 Two-wire networks........................................................................................................................................................ 17
2.6.4 Four-wire networks ....................................................................................................................................................... 18
2.6.5 Configuring the termination........................................................................................................................................... 19
2.7 Wiring the power redundancy (PDU+1) .............................................................................................................................. 22
2.7.1 Power redundancy principle .......................................................................................................................................... 22
2.7.2 Examples....................................................................................................................................................................... 23
2.8 Connecting PDUs in cascade .............................................................................................................................................. 26
2.9 Accessing the Network Module.......................................................................................................................................... 27
2.9.1 Accessing the web interface through Network............................................................................................................. 27
2.9.2 Finding and setting the IP address ................................................................................................................................ 29
2.9.3 Accessing the web interface through RNDIS................................................................................................................ 31
2.9.4 Accessing the card through serial terminal emulation................................................................................................... 36
2.9.5 Modifying the Proxy exception list ................................................................................................................................ 39
2.10 Configuring Modbus............................................................................................................................................................ 40
2.10.1 Configuring the communication parameters ................................................................................................................. 40
2.10.2 Available maps............................................................................................................................................................... 41
2.10.3 Adding a Custom MAP.................................................................................................................................................. 41
2.10.4 Modbus communication monitoring tool....................................................................................................................... 41
2.10.5 Example of supported Modbus mapping ...................................................................................................................... 41
2.11 Configuring the Network Module settings .......................................................................................................................... 45
2.11.1 Menu structure.............................................................................................................................................................. 45
3 LCD INTERFACE OPERATION......................................................................................................................... 50
3.1 Visio files ............................................................................................................................................................................. 50
3.2 Display and control buttons................................................................................................................................................. 50
3.2.1 Presentation .................................................................................................................................................................. 50
3.2.2 How to use the control buttons..................................................................................................................................... 50
3.3 Operation mode................................................................................................................................................................... 51
3.3.1 Startup screen ............................................................................................................................................................... 51
3.3.2 Main menu selections ................................................................................................................................................... 51
3.3.3 Password protection menus.......................................................................................................................................... 53
3.3.4 Screensaver................................................................................................................................................................... 54
3.3.5 Backlight........................................................................................................................................................................ 55
3.4 USB ..................................................................................................................................................................................... 56
3.4.1 Upgrade the eNMC2 Module Firmware........................................................................................................................ 56
3.4.2 Save User Configuration Data Files to the USB ............................................................................................................ 57
3.4.3 Load User Configuration Data Files from the USB........................................................................................................ 57
3.4.4 Save the eNMC2 Hardware Configuration File to the USB........................................................................................... 58

3.4.5 Load the eNMC2 Hardware Configuration File from the USB....................................................................................... 58
3.5 Alarms ................................................................................................................................................................................. 61
3.5.1 Active alarms................................................................................................................................................................. 62
3.5.2 Alarms history................................................................................................................................................................ 64
3.6 PDU info .............................................................................................................................................................................. 67
3.7 Meter................................................................................................................................................................................... 69
3.7.1 Input .............................................................................................................................................................................. 71
3.7.2 Branch ........................................................................................................................................................................... 75
3.7.3 Outlet............................................................................................................................................................................. 77
3.7.4 Environment .................................................................................................................................................................. 79
3.8 Network............................................................................................................................................................................... 81
3.8.1 Ethernet mode............................................................................................................................................................... 81
3.8.2 ETH/X............................................................................................................................................................................. 81
3.9 Settings ............................................................................................................................................................................... 83
3.9.1 Display........................................................................................................................................................................... 84
3.9.2 Background.................................................................................................................................................................... 87
3.9.3 Language....................................................................................................................................................................... 89
3.9.4 Reset to default............................................................................................................................................................. 90
3.10 Control................................................................................................................................................................................. 90
4 CONTEXTUAL HELP OF THE WEB INTERFACE ............................................................................................. 92
4.1 Login page........................................................................................................................................................................... 92
4.1.1 Logging in for the first time........................................................................................................................................... 93
4.1.2 Specifics ........................................................................................................................................................................ 95
4.1.3 Troubleshooting............................................................................................................................................................. 95
4.2 Home................................................................................................................................................................................... 95
4.2.1 Header structure............................................................................................................................................................ 98
4.2.2 Menu structure............................................................................................................................................................ 101
4.2.3 Energy flow diagram.................................................................................................................................................... 105
4.2.4 Outlet status................................................................................................................................................................ 109
4.2.5 Active Alarms .............................................................................................................................................................. 110
4.2.6 Environment ................................................................................................................................................................ 110
4.2.7 PDU input .................................................................................................................................................................... 112
4.2.8 Environment ................................................................................................................................................................ 112
4.2.9 Alarms ......................................................................................................................................................................... 113
4.2.10 Branches, outlet status and details ............................................................................................................................. 114
4.2.11 Specifics ...................................................................................................................................................................... 116
4.2.12 Energy flow diagram examples ................................................................................................................................... 116
4.2.13 Access rights per profiles............................................................................................................................................ 123
4.3 Meters............................................................................................................................................................................... 124
4.3.1 Measures..................................................................................................................................................................... 124
4.3.2 Battery......................................................................................................................................................................... 127
4.3.3 Data logs...................................................................................................................................................................... 129
4.3.4 Default settings and possible parameters - Meters .................................................................................................... 130
4.3.5 Access rights per profiles............................................................................................................................................ 131
4.3.6 Save and Restore ........................................................................................................................................................ 131
4.4 Meters............................................................................................................................................................................... 131
4.4.1 Input ............................................................................................................................................................................ 131
4.4.2 Branch ......................................................................................................................................................................... 134
4.4.3 Group........................................................................................................................................................................... 134
4.4.4 Outlets......................................................................................................................................................................... 135
4.4.5 Data log ....................................................................................................................................................................... 135
4.5 Controls ............................................................................................................................................................................. 137
4.5.1 Entire UPS ................................................................................................................................................................... 137

4.5.2 Outlets - Group 1/ Group 2 .......................................................................................................................................... 138
4.5.3 Specifics ...................................................................................................................................................................... 140
4.5.4 Group........................................................................................................................................................................... 140
4.5.5 Schedule...................................................................................................................................................................... 143
4.6 Controls ............................................................................................................................................................................. 147
4.6.1 Outlets......................................................................................................................................................................... 147
4.6.2 Group........................................................................................................................................................................... 149
4.6.3 Identify......................................................................................................................................................................... 151
4.6.4 Schedule...................................................................................................................................................................... 151
4.6.5 Switching settings....................................................................................................................................................... 152
4.7 Protection .......................................................................................................................................................................... 153
4.7.1 Agents list.................................................................................................................................................................... 153
4.7.2 Agent shutdown sequencing....................................................................................................................................... 158
4.7.3 Shutdown on power outage........................................................................................................................................ 162
4.8 Environment ...................................................................................................................................................................... 175
4.8.1 Commissioning/Status................................................................................................................................................. 175
4.8.2 Alarm configuration ..................................................................................................................................................... 181
4.8.3 Information .................................................................................................................................................................. 186
4.9 Settings ............................................................................................................................................................................. 188
4.9.1 General ........................................................................................................................................................................ 188
4.9.2 Local users .................................................................................................................................................................. 208
4.9.3 Remote users.............................................................................................................................................................. 215
4.9.4 Ports ............................................................................................................................................................................ 236
4.9.5 TCP/IP.......................................................................................................................................................................... 244
4.9.6 Firewall ........................................................................................................................................................................ 249
4.9.7 Network & Protocol..................................................................................................................................................... 254
4.9.8 Protocols...................................................................................................................................................................... 278
4.9.9 SNMP .......................................................................................................................................................................... 281
4.9.10 Industrial protocols ...................................................................................................................................................... 296
4.9.11 Certificate .................................................................................................................................................................... 306
4.10 PDU settings ..................................................................................................................................................................... 318
4.10.1 General ........................................................................................................................................................................ 318
4.10.2 Input thresholds........................................................................................................................................................... 320
4.10.3 Branch thresholds........................................................................................................................................................ 321
4.10.4 Outlet thresholds......................................................................................................................................................... 323
4.10.5 Outlet switching .......................................................................................................................................................... 325
4.10.6 Group definition........................................................................................................................................................... 328
4.10.7 Group thresholds......................................................................................................................................................... 329
4.11 Device details .................................................................................................................................................................... 330
4.11.1 General ........................................................................................................................................................................ 330
4.11.2 Settings - UPS ............................................................................................................................................................. 331
4.11.3 Settings - ATS.............................................................................................................................................................. 332
4.11.4 Power Modules ........................................................................................................................................................... 333
4.12 Maintenance...................................................................................................................................................................... 334
4.12.1 Firmware ..................................................................................................................................................................... 334
4.12.2 Sessions ...................................................................................................................................................................... 338
4.12.3 Services....................................................................................................................................................................... 339
4.12.4 Resources.................................................................................................................................................................... 347
4.12.5 System logs................................................................................................................................................................. 351
4.12.6 System information ..................................................................................................................................................... 353
4.13 Alarms ............................................................................................................................................................................... 354
4.13.1 Alarm sorting ............................................................................................................................................................... 355
4.13.2 Active alarm counter.................................................................................................................................................... 355
4.13.3 Alarm details................................................................................................................................................................ 355

4.13.4 Alarm paging................................................................................................................................................................ 355
4.13.5 Export .......................................................................................................................................................................... 355
4.13.6 Clear ............................................................................................................................................................................ 356
4.13.7 Specifics ...................................................................................................................................................................... 357
4.13.8 Alarms list with codes ................................................................................................................................................. 357
4.13.9 Access rights per profiles............................................................................................................................................ 357
4.13.10 Troubleshooting........................................................................................................................................................... 357
4.14 User profile........................................................................................................................................................................ 358
4.14.1 Access to the user profile............................................................................................................................................ 358
4.14.2 User profile.................................................................................................................................................................. 359
4.14.3 Legal information......................................................................................................................................................... 363
4.14.4 Component.................................................................................................................................................................. 364
4.14.5 Availability of source code........................................................................................................................................... 364
4.14.6 Notice for proprietary elements................................................................................................................................... 365
4.14.7 Specifics ...................................................................................................................................................................... 366
4.14.8 Default settings and possible parameters - User profile ............................................................................................. 366
4.14.9 Access rights per profiles............................................................................................................................................ 366
4.14.10 CLI commands ............................................................................................................................................................ 367
4.14.11 Troubleshooting........................................................................................................................................................... 367
4.14.12 Save and Restore ........................................................................................................................................................ 368
4.15 Documentation.................................................................................................................................................................. 369
4.15.1 Access to the embedded documentation ................................................................................................................... 369
4.15.2 Specifics ...................................................................................................................................................................... 370
4.15.3 Access rights per profiles............................................................................................................................................ 370
5 SERVICING THE NETWORK MANAGEMENT MODULE ............................................................................... 371
5.1 Configuring/Commissioning/Testing LDAP ....................................................................................................................... 371
5.1.1 Commissioning............................................................................................................................................................ 371
5.1.2 Testing LDAP authentication....................................................................................................................................... 372
5.1.3 Limitations................................................................................................................................................................... 372
5.2 Pairing agent to the Network Module ............................................................................................................................... 372
5.2.1 Pairing with credentials on the agent .......................................................................................................................... 372
5.2.2 Pairing with automatic acceptance (recommended if done in a secure and trusted network).................................... 373
5.2.3 Pairing with manual acceptance.................................................................................................................................. 373
5.3 Powering down/up applications (examples) ...................................................................................................................... 374
5.3.1 Powering down IT system in a specific order ............................................................................................................. 374
5.3.2 Powering down non-priority equipment first............................................................................................................... 378
5.3.3 Restart sequentially the IT equipment on utility recovery ........................................................................................... 383
5.4 Checking the current firmware version of the Network Module....................................................................................... 385
5.5 Accessing to the latest Network Module firmware/driver/script....................................................................................... 386
5.6 Upgrading the card firmware (Web interface / shell script) ............................................................................................... 386
5.6.1 Web interface.............................................................................................................................................................. 386
5.6.2 Shell script................................................................................................................................................................... 386
5.6.3 Example:...................................................................................................................................................................... 387
5.7 Changing the RTC battery cell........................................................................................................................................... 387
5.8 Updating the time of the Network Module precisely and permanently (ntp server) ......................................................... 391
5.9 Synchronizing the time of the Network Module and the UPS........................................................................................... 391
5.9.1 Automatic time synchronization .................................................................................................................................. 391
5.9.2 Manual time synchronization....................................................................................................................................... 391
5.10 Changing the language of the web pages......................................................................................................................... 391
5.11 Resetting username and password................................................................................................................................... 392
5.11.1 As an admin for other users ........................................................................................................................................ 392
5.11.2 Resetting its own password........................................................................................................................................ 392
5.12 Recovering main administrator password ......................................................................................................................... 392

5.13 Switching to static IP (Manual) / Changing IP address of the Network Module................................................................ 395
5.14 Reading device information in a simple way ..................................................................................................................... 395
5.14.1 Web page .................................................................................................................................................................... 395
5.15 Subscribing to a set of alarms for email notification.......................................................................................................... 395
5.15.1 Example #1: subscribing only to one alarm (load unprotected)................................................................................... 395
5.15.2 Example #2: subscribing to all Critical alarms and some specific Warnings ............................................................... 397
5.16 Saving/Restoring/Duplicating Network module configuration settings ............................................................................. 400
5.16.1 Modifying the JSON configuration settings file........................................................................................................... 400
5.16.2 Saving/Restoring/Duplicating settings through the CLI............................................................................................... 404
5.16.3 Saving/Restoring/Duplicating settings through the Web interface.............................................................................. 404
5.17 Configuring dual-network and port-forwarding.................................................................................................................. 405
5.18 Enabling/Disabling ports .................................................................................................................................................... 405
5.19 Connecting multiple PDU .................................................................................................................................................. 405
5.20 Connecting PDU using Ethernet Loop Protection and RSTP............................................................................................. 405
5.21 Switching outlets with delay ............................................................................................................................................. 406
5.22 Configuring firewall from the web interface...................................................................................................................... 406
5.23 Configuring alarm thresholds............................................................................................................................................. 406
5.24 Controlling the LEDs.......................................................................................................................................................... 406
5.25 Replacing the PDU Network Management and Control Module....................................................................................... 406
5.25.1 To replace the eNMC2 module ................................................................................................................................... 407
5.26 Restarting the eNMC2 Module and Resetting the PDU.................................................................................................... 411
6 SECURING THE NETWORK MANAGEMENT MODULE................................................................................ 412
6.1 Security considerations overview...................................................................................................................................... 412
6.2 Cybersecurity considerations for electrical distribution systems ...................................................................................... 412
6.2.1 Purpose ....................................................................................................................................................................... 412
6.2.2 Introduction ................................................................................................................................................................. 412
6.2.3 Connectivity—why do we need to address cybersecurity for industrial control systems (ICS)? ................................ 412
6.2.4 Cybersecurity threat vectors ....................................................................................................................................... 413
6.2.5 Defense in depth......................................................................................................................................................... 413
6.2.6 Designing for the threat vectors.................................................................................................................................. 414
6.2.7 Policies, procedures, standards, and guidelines.......................................................................................................... 416
6.2.8 Conclusion................................................................................................................................................................... 418
6.2.9 Terms and definitions.................................................................................................................................................. 418
6.2.10 Acronyms .................................................................................................................................................................... 418
6.2.11 References .................................................................................................................................................................. 419
6.3 Cybersecurity recommended secure hardening guidelines .............................................................................................. 420
6.3.1 Introduction ................................................................................................................................................................. 420
6.3.2 Secure configuration guidelines .................................................................................................................................. 420
6.3.3 References .................................................................................................................................................................. 426
6.4 Configuring user permissions through profiles.................................................................................................................. 427
6.5 Decommissioning the Network Management module ..................................................................................................... 427
7 SERVICING THE EMP .................................................................................................................................... 431
7.1 Description and features ................................................................................................................................................... 431
7.2 Unpacking the EMP........................................................................................................................................................... 431
7.3 Installing the EMP ............................................................................................................................................................. 432
7.3.1 Defining EMPs address and termination..................................................................................................................... 432
7.3.2 Mounting the EMP ...................................................................................................................................................... 433
7.3.3 Cabling the first EMP to the device............................................................................................................................. 435
7.3.4 Daisy chaining EMPs................................................................................................................................................... 437
7.3.5 Connecting an external contact device........................................................................................................................ 439
7.4 Commissioning the EMP................................................................................................................................................... 439
7.4.1 On the Network Module device .................................................................................................................................. 439

7.4.2 On the ePDU G3/G3+ devices .................................................................................................................................... 440
7.5 Using the EMP for temperature compensated battery charging....................................................................................... 443
7.5.1 Addressing the EMP.................................................................................................................................................... 443
7.5.2 Commissioning the EMP............................................................................................................................................. 444
7.5.3 Enabling temperature compensated battery charging in the UPS............................................................................... 444
8 INFORMATION............................................................................................................................................... 445
8.1 Front panel connectors and LED indicators....................................................................................................................... 445
8.2 Specifications/Technical characteristics ............................................................................................................................ 455
8.3 Default settings and possible parameters......................................................................................................................... 456
8.3.1 Meters......................................................................................................................................................................... 456
8.3.2 Settings ....................................................................................................................................................................... 456
8.3.3 Sensors alarm configuration........................................................................................................................................ 466
8.3.4 User profile.................................................................................................................................................................. 466
8.4 Access rights per profiles.................................................................................................................................................. 468
8.4.1 Home........................................................................................................................................................................... 468
8.4.2 Meters......................................................................................................................................................................... 468
8.4.3 Controls ....................................................................................................................................................................... 468
8.4.4 Protection .................................................................................................................................................................... 469
8.4.5 Environment ................................................................................................................................................................ 469
8.4.6 Settings ....................................................................................................................................................................... 469
8.4.7 Maintenance................................................................................................................................................................ 471
8.4.8 Alarms ......................................................................................................................................................................... 472
8.4.9 User profile.................................................................................................................................................................. 472
8.4.10 Contextual help............................................................................................................................................................ 472
8.4.11 CLI commands ............................................................................................................................................................ 472
8.5 List of event codes............................................................................................................................................................ 474
8.5.1 System log codes........................................................................................................................................................ 474
8.5.2 UPS(HID) alarm log codes ........................................................................................................................................... 478
8.5.3 UPS(XCP and COPI) alarm log codes .......................................................................................................................... 483
8.5.4 ATS alarm log codes.................................................................................................................................................... 489
8.5.5 ePDU alarm log codes................................................................................................................................................. 491
8.5.6 EMP alarm log codes................................................................................................................................................... 495
8.5.7 Network module alarm log codes................................................................................................................................ 496
8.6 SNMP traps ....................................................................................................................................................................... 497
8.6.1 UPS Mib ...................................................................................................................................................................... 497
8.6.2 ATS Mib....................................................................................................................................................................... 501
8.6.3 Sensor Mib .................................................................................................................................................................. 502
8.6.4 ePDU Mib.................................................................................................................................................................... 503
8.7 CLI ..................................................................................................................................................................................... 504
8.7.1 Commands available.................................................................................................................................................... 504
8.7.2 Contextual help............................................................................................................................................................ 504
8.7.3 get release info............................................................................................................................................................ 505
8.7.4 history.......................................................................................................................................................................... 506
8.7.5 ldap-test....................................................................................................................................................................... 506
8.7.6 logout........................................................................................................................................................................... 507
8.7.7 maintenance................................................................................................................................................................ 508
8.7.8 modbus_message_display .......................................................................................................................................... 509
8.7.9 modbus_statistics........................................................................................................................................................ 509
8.7.10 netconf ........................................................................................................................................................................ 510
8.7.11 ping and ping6 ............................................................................................................................................................. 512
8.7.12 reboot .......................................................................................................................................................................... 513
8.7.13 save_configuration | restore_configuration.................................................................................................................. 513
8.7.14 sanitize......................................................................................................................................................................... 514

8.7.15 ssh-keygen .................................................................................................................................................................. 515
8.7.16 time ............................................................................................................................................................................. 515
8.7.17 traceroute and traceroute6.......................................................................................................................................... 516
8.7.18 whoami........................................................................................................................................................................ 517
8.7.19 email-test..................................................................................................................................................................... 517
8.7.20 systeminfo_statistics................................................................................................................................................... 518
8.7.21 certificates................................................................................................................................................................... 518
8.7.22 CLI get......................................................................................................................................................................... 520
8.7.23 CLI set ......................................................................................................................................................................... 520
8.7.24 CLI list.......................................................................................................................................................................... 520
8.7.25 CLI exec....................................................................................................................................................................... 521
8.8 Legal information............................................................................................................................................................... 521
8.8.1 Availability of Source Code.......................................................................................................................................... 521
8.8.2 Notice for Open Source Elements............................................................................................................................... 521
8.8.3 Notice for our proprietary (i.e. non-Open source) elements........................................................................................ 522
8.9 Support and other resources............................................................................................................................................. 523
8.9.1 Accessing Hewlett Packard Enterprise Support.......................................................................................................... 523
8.9.2 Information to collect................................................................................................................................................... 523
8.9.3 Accessing updates ...................................................................................................................................................... 523
8.9.4 Customer self-repair.................................................................................................................................................... 523
8.9.5 Remote support........................................................................................................................................................... 523
8.9.6 Warranty information................................................................................................................................................... 524
8.9.7 Regulatory information ................................................................................................................................................ 524
8.10 Regulatory compliance notices.......................................................................................................................................... 524
8.10.1 Safety and regulatory compliance ............................................................................................................................... 524
8.10.2 Warranty information................................................................................................................................................... 525
8.11 Acronyms and abbreviations ............................................................................................................................................. 526
8.12 Documentation feedback .................................................................................................................................................. 528
9 TROUBLESHOOTING..................................................................................................................................... 529
9.1 Action not allowed in Control/Schedule/Power outage policy........................................................................................... 529
9.1.1 Symptom..................................................................................................................................................................... 529
9.1.2 Possible Cause ............................................................................................................................................................ 529
9.1.3 Action .......................................................................................................................................................................... 529
9.2 Card wrong timestamp leads to "Full acquisition has failed" error message on Software................................................. 529
9.2.1 Symptoms: .................................................................................................................................................................. 529
9.2.2 Possible cause:............................................................................................................................................................ 529
9.2.3 Action: ......................................................................................................................................................................... 529
9.3 Client server is not restarting ............................................................................................................................................ 530
9.3.1 Symptom..................................................................................................................................................................... 530
9.3.2 Possible Cause ............................................................................................................................................................ 530
9.3.3 Action .......................................................................................................................................................................... 530
9.4 EMP detection fails at discovery stage ............................................................................................................................. 530
9.4.1 Symptom #1................................................................................................................................................................ 530
9.4.2 Symptom #2................................................................................................................................................................ 530
9.5 How do I log in if I forgot my password? .......................................................................................................................... 531
9.5.1 Action .......................................................................................................................................................................... 531
9.6 Software is not able to communicate with the Network module...................................................................................... 531
9.6.1 Symptoms ................................................................................................................................................................... 531
9.6.2 Possible cause............................................................................................................................................................. 531
9.6.3 Setup ........................................................................................................................................................................... 531
9.6.4 Action #1 ..................................................................................................................................................................... 532
9.6.5 Action #2 ..................................................................................................................................................................... 532
9.7 LDAP configuration/commissioning is not working........................................................................................................... 532

9.8 Modbus communication doesn't work.............................................................................................................................. 533
9.8.1 Symptoms ................................................................................................................................................................... 533
9.8.2 Possible cause............................................................................................................................................................. 533
9.9 Password change in My profile is not working.................................................................................................................. 534
9.9.1 Symptoms ................................................................................................................................................................... 534
9.9.2 Possible cause............................................................................................................................................................. 534
9.9.3 Action .......................................................................................................................................................................... 534
9.10 SMTP server configuration does not work with Gmail...................................................................................................... 534
9.10.1 Symptom..................................................................................................................................................................... 534
9.10.2 Cause........................................................................................................................................................................... 534
9.10.3 Action .......................................................................................................................................................................... 534
9.11 SNMPv3 password management issue with Save and Restore ....................................................................................... 534
9.11.1 Affected FW versions.................................................................................................................................................. 534
9.11.2 Symptom..................................................................................................................................................................... 534
9.11.3 Cause........................................................................................................................................................................... 535
9.11.4 Action .......................................................................................................................................................................... 535
9.12 The alarm list has been cleared after an upgrade.............................................................................................................. 535
9.12.1 Symptom..................................................................................................................................................................... 535
9.12.2 Action .......................................................................................................................................................................... 535
9.13 The Network Module fails to boot after upgrading the firmware ...................................................................................... 535
9.13.1 Possible Cause ............................................................................................................................................................ 535
9.13.2 Action .......................................................................................................................................................................... 535
9.14 Web user interface is not up to date after a FW upgrade ................................................................................................. 536
9.14.1 Symptom..................................................................................................................................................................... 536

 Overview
Installing the Network Management Module – 12
2 Installing the Network Management Module
2.1 Overview
The UPS Network Module enables you to monitor, manage, and control power environments for multiple devices over the network
connection.
The UPS Network Module can send email notifications to configured recipients and alert traps to specified SNMP management
programs or used as a stand-alone management system.
The UPS Network Module enables you to monitor, manage, and control power environments for multiple devices over the network
connection.
The UPS Network Module can send email notifications to configured recipients and alert traps to specified SNMP management
programs or used as a stand-alone management system.
The UPS Network Module enables you to monitor, manage, and control power environments for multiple devices over the network
connection.
The UPS Network Module can send email notifications to configured recipients and alert traps to specified SNMP management
programs, such as HPE Systems Insight Manager, or used as a stand-alone management system.
For more information about any of the topics covered in this document, including safety and regulatory notices, see the HPE Single
Phase 1Gb UPS Network Management Module User Guide located on the HPE website (http://www.hpe.com/support/hpesc).
For a detailed list of supported UPSs, see the HPE website (http://www.hpe.com/info/rackandpower).
The UPS Network Module enables you to monitor, manage, and control power environments for multiple devices over the network
connection.
The UPS Network Module can send email notifications to configured recipients and alert traps to specified SNMP management
programs or used as a stand-alone management system.
The UPS Network Module enables you to monitor, manage, and control power environments for multiple devices over the network
connection.
The UPS Network Module can send email notifications to configured recipients and alert traps to specified SNMP management
programs or used as a stand-alone management system.
2.2 Precautions
See the Important Safety Information guide (included in the UPS kit) before installing this product.
WARNING: A risk of personal injury from electric shock and hazardous energy levels exists.
The installation of options and routine maintenance and service of this product must be performed by individuals
who are knowledgeable about the procedures, precautions, and hazards associated with AC power products.

Unpacking the Network module
Installing the Network Management Module – 13
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
2.3 Unpacking the Network module
The Network-M2Network-M3Network moduleHPE Network moduleSantak Network moduleLenovo Network Module will include
the following accessories:
Installation instructions
USB AM to Micro USB/M/5P 5ft Cable
Installation instructions
Start here card and safety/warranty
USB AM to Micro USB/M/5P 5ft Cable
Installation instructions
USB AM to Micro USB/M/5P 5ft Cable
Lenovo Modbus card accessories missing
The INDGW-M2Missing INDGW-M2 card name for genericMissing INDGW-M2 card name for HPEMissing INDGW-M2 card name
for LenovoMissing INDGW-M2 card name for Santak
will include the following accessories:
Installation instructions
USB AM to Micro USB/M/5P 5ft Cable
RS-485 wiring terminal
HPE Modbus card accessories missing
Installation instructions
USB AM to Micro USB/M/5P 5ft Cable
RS-485 wiring terminal
Lenovo Modbus card accessories missing
The INDGW-X2INDGW-X3Generic X-slot card name missingHPE X-slot card name missingSantak X-slot card name missingLenovo
X-slot card name missing will include the following accessories:
Installation instructions
USB AM to Micro USB/M/5P 5ft Cable
RS-485 wiring terminal
HPE INDGW-X2 accessories missingSantak INDGW-X2 accessories missingLenovo INDGW-X2 accessories missing
2.4 Starting with the Network Module
The eNMC2Generic ePDU module name missingHPE ePDU module name missingSantak ePDU module name missingLenovo
ePDU module name missing will include the following accessories:
Eaton eNMC2 accessories missing
HPE eNMC2 accessories missing
Santak eNMC2 accessories missing
Lenovo eNMC2 accessories missing
2.5 Mounting the Network Module
Packing materials must be disposed of in compliance with all local regulations concerning waste.
Recycling symbols are printed on the packing materials to facilitate sorting.
It is not necessary to power down theDevice before installing the Network Module. Required tools: No. 2 Phillips
screwdriverRequired tool for mounting/Dismounting eNMC2 Edelweiss is missing.

 Mounting the Network Module
Installing the Network Management Module – 14
•
•
The Network Module is hot-swappable. Inserting and/or extracting the Network Module from the communication slot of theproduct
has no effect on the output.
Remove the two screws securing the option slot cover plate and store the plate for possible future use.
Install theNetwork Module along the alignment channels in the option slot.
Secure the Network Module using the two screws.

Mounting the Network Module
Installing the Network Management Module – 15
If theproduct is powered up, you can verify that the Network
Module is seated properly and communicating with theproduct by
checking that the Status ON LEDflashes green after 2 minutes.

 Mounting the Network Module
Installing the Network Management Module – 16

Wiring the RS-485 Modbus RTU terminal
Installing the Network Management Module – 17
•
•
•
2.6 Wiring the RS-485 Modbus RTU terminal
The Modbus Network Module provides an easy path for integrating an
EatonGenericHewlett Packard EnterpriseSantakLenovo
UPS into an RS-485 Modbus network and also provides isolation of the communication between the UPS and the RS-485 Modbus
network.
Use the terminal strip on the ModbusNetwork Module to wire into a two-wire network.
2.6.1 Modbus Common/GND (0V pin on terminal block)connection
The Network Module is an isolated device, if all the other devices on the network are isolated, common/GND (0V pin on terminal
block) should be connected between devices to limit common mode voltage.
Common/GND (0V pin on terminal block) should not be connected to any other devices that is not isolatedto avoid ground loops.
2.6.2 Cable shield connection (foiled or braided)
The cable shield should be continuous on the entire length of the bus and should be connected to ground (earth) at only one point
to limit the flow of ground-loop currents in the shield caused by ground potential differences.
2.6.3 Two-wire networks
Interconnect R- with T- and R+ with T+ onthe Modbus Network Moduleterminal strip.
Connect the RS-485 network signal + to the R+ or T+ on the Modbus Network Moduleterminal strip.
Connect the RS-485 network signal – to the R- or T- on the ModbusNetwork Moduleterminal strip.
This section is only for the INDGWGeneric Modbus card name missingHPE Modbus card name missingSantak
Modbus card name missingLenovo Modbus card name missing
If the Modbus Network Module is the last device installed in the network chain or the length of the network cable is
excessive, termination needs to be enabled.
For details on termination, see theInstalling the Network Management Module>>>Wiring the RS-485 Modbus
RTU terminal>>>Configuring the termination section. Configuring the termination section.

 Wiring the RS-485 Modbus RTU terminal
Installing the Network Management Module – 18
2.6.4 Four-wire networks
All four RS-485 network signals including T-, T+, R–, and R+ must be connected respectively to the terminal strip R-, R+, T-, T+.
Belden 3106A-22AWG or equivalent cabling (a 1.5 twisted-pair shielded 120Ω cable with ground) is recommended.

Wiring the RS-485 Modbus RTU terminal
Installing the Network Management Module – 19
1.
2.6.5 Configuring the termination
If the INDGWGeneric Modbus card name missingHPE Modbus card name missingSantak Modbus card name missingLenovo
Modbus card name missing card is the last device installed in the network chain or the length of the network cable is excessive,
termination needs to be enabled.
Termination is used to match impedance of a node to the impedance of the transmission line being used. When impedances are
mismatched, the transmitted signal is not completely absorbed by the load and a portion is reflected into the transmission line.
To enable the on-board termination resistor (120Ω):
Locate the termination switch that is located on the top of the Modbus Network Module.
Belden 9843-24AWG or equivalent cabling (3 twisted-pair shielded 120Ω cable with ground) is recommended.
No more than two termination points should be used in the RS-485 network.

 Wiring the RS-485 Modbus RTU terminal
Installing the Network Management Module – 20
2.
3.
Peel off the protection:

Change the position of the termination switch according to your needs:
Switch position
No termination (default)

Termination for two-wire networks One of the two position below can be used:
or