Eaton Tripp Lite SmartPro Series Assembly instructions

p/n: 614-40195
Revision 01
SMX1500XLRT2U
SMX1500XLRT2UN
SMX3000XLRT2UA
SMX3000XLRT2UN
BP48VRM2U
BP72VRM2U
Advanced User Guide
Eaton®Tripp Lite Series SmartPro

Eaton reserves the right to change specifications without prior notice Eaton is a registered trademark of Eaton All other trademarks are
property of their respective companies
©Copyright 2022 Eaton, Raleigh, NC, USA All rights reserved No part of this document may be reproduced in any way without the
express written approval of Eaton
SSaaffeettyy IInnssttrruuccttiioonnss
SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be
followed durin installation and maintenance of the UPS and batteries.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense
This is a category C2 UPS product In a residential environment, this product may cause radio
interference, in which case the user may be required to take additional measures
Supplier's Declaration of Conformity of Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules Operation is subject to the following two
conditions:
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that may cause
undesired operation
For questions regarding this FCC SDoC declaration, contact Eaton Corporation by telephone or
through the Internet
Eaton Corporation 8609 Six Forks Road,
Raleigh, NC 27615, USA
Telephone: [phone]

SSppeecciiaall SSyymmbboollss
The following are examples of symbols used on the product to alert you to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of
electric shock symbol
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's
manual for additional information, such as important operating and maintenance
instructions
Information, advice, help
Read the documentation provided
Disconnect input plug
Before maintenance, first shut down the UPS then disconnect the AC power
source, internal and external batteries then discharge capacitors by pressing the
ON button and wait 5 minutes
This equipment should only be used in a dry indoor environment
Operating range of temperature
Operating range of humidity
The UPS and their batteries must be kept in a ventilated place

SSaaffeettyy ooff PPeerrssoonnss
• The system has its own power source (the battery) Consequently, the power outlets may be
energized ven if the systems is disconnected from the AC power source Dangerous voltage
levels are resent within the system It should be opened exclusively by qualified service
personnel
• The system must be properly grounded at all times
• The battery supplied with the system contains small amounts of toxic materials To avoid
accidents, the directives listed below must be observed:
–Servicing of batteries should be performed or supervised by personnel knowledgeable about
batteries and the required precautions
–When replacing batteries, replace with the same type and number of batteries or battery
packs
–Do not dispose of batteries in a fire The batteries may explode
–Batteries constitute a danger (electrical shock, burns) The short-circuit current may be very
high
• Precautions must be taken for all handling:
–Wear rubber gloves and boots
–Do not lay tools or metal parts on top of batteries
–Disconnect charging source prior to connecting or disconnecting battery terminals
–Determine if battery is inadvertently grounded If inadvertently grounded, remove source
from ground Contact with any part of a grounded battery can result in electrical shock The
likelihood of such shock can be reduced if such grounds are removed during installation and
maintenance (applicable to equipment and remote battery supplies not having a grounded
supply circuit)
PPrroodduucctt SSaaffeettyy
• To connect the UPS, instructions and operation described in the manual must be followed in the
indicated order
• CAUTION - To reduce the risk of fire, the unit connects only to a circuit provided with 20 or 30
amperes maximum branch circuit overcurrent protection in accordance with the National Electric
Code, ANSI/NFPA 70 (US installations only)
• Check that the indications on the rating plate correspond to your AC powered system and to the
actual electrical consumption of all the equipment to be connected to the system
• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall
be easily accessible
• Never install the system near liquids or in an excessively damp environment
• Never let a foreign body penetrate inside the system
• Never block the ventilation grates of the system
• Never expose the system to direct sunlight or source of heat
• If the system must be stored prior to installation, storage must be in a dry place
• The admissible storage temperature range is -25ºC to +55ºC without batteries, 0°C to 40°C with
batteries
• The system is not for use in a computer room AS DEFINED IN the standard for the Protection of
Information Technology Equipment, ANSI/NFPA 75 (US installations only)

SSppeecciiaall PPrreeccaauuttiioonnss
• The unit is heavy: wear safety shoes and use vacuum lifter preferentially for handling operations
• All handling operations will require at least two people (unpacking, lifting, installation in rack
system)
• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must
be energized for a period of 24 hours, at least once every 6 months (for a normal storage
temperature less than 25°C) This charges the battery, thus avoiding possible irreversible
damage
• During the replacement of the Battery Module, it is imperative to use the same type and number
of element as the original Battery Module provided with the UPS to maintain an identical level of
performance and safety If there are any questions, don’t hesitate to contact your local Eaton
representative
• All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY
There are NO USER SERVICEABLE PARTS inside the UPS
• For potential safety issue on defective UPS : DISCONNECT INTERNAL BATTERY for storage and
transportation

Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01 vii
TTaabbllee ooff CCoonntteennttss
11 IInnttrroodduuccttiioonn....................................................................................................................................................................................................................................................................................................11
1 1 Environmental Protection 2
1 2 Benefits 3
22 PPrreesseennttaattiioonn ..................................................................................................................................................................................................................................................................................................55
2 1 Standard installation 5
2 2 Rear panel 6
2 3 Optional accessories 6
33 IInnssttaallllaattiioonn ......................................................................................................................................................................................................................................................................................................77
3 1 Inspecting the Equipment 7
3 2 Recommended Positions 7
3 3 Connecting the Internal Battery 11
3 4 EBM Connections 11
3 5 UPS Connections 13
3 6 Connection with a FlexPDU (Power Distribution Unit) 14
3 7 Connection with a HotSwap MBP (Maintenance ByPass) 14
3 7 1 UPS Start-Up with the HotSwap MBP Module 15
3 7 2 HotSwap MBP Module Test 15
44 IInntteerrffaacceess aanndd CCoommmmuunniiccaattiioonn .......................................................................................................................................................................................................................................... 1177
4 1 Control Panel 17
4 2 LCD Description 17
4 3 Display Functions 20
4 4 User Settings 21
4 5 Communication Ports 23
4 6 UPS Remote Control Functions 24
4 7 Power Alert Software 28
4 8 Cybersecurity 28
55 OOppeerraattiioonn........................................................................................................................................................................................................................................................................................................ 2299
5 1 Start-up and Normal Operation 29
5 2 Starting the UPS on Battery 29
5 3 UPS Shutdown 29
5 4 Operating Modes 30
5 5 Return of AC Input Power 30
5 6 Configuring Battery Settings 30
5 7 Retrieving the Event and Fault Logs 31
UUPPSS MMaaiinntteennaannccee................................................................................................................................................................................................................................................................................ 3333
6 1 Equipment Care 33
6 2 Storing the Equipment 33

viii Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01
6 3 When to Replace Batteries 33
6 4 Replacing Batteries 33
6 5 Replacing the UPS Equipped with a HotSwap MBP 35
6 6 Recycling the Used Equipment 36
77 TTrroouubblleesshhoooottiinngg .................................................................................................................................................................................................................................................................................. 3377
7 1 Typical Alarms and Faults 37
7 2 Alarm or Fault Codes 38
7 3 Silencing the Alarm 39
7 4 Service and Support 39
88 SSppeecciiffiiccaattiioonn aanndd TTeecchhnniiccaall CChhaarraacctteerriissttiiccss.................................................................................................................................................................................................... 4411
8 1 UPS Model List 41
8 2 Extended Battery Module Model List 41
8 3 Weights and Dimensions 42
8 4 Electrical Input 42
8 5 Electrical Input Connections 42
8 6 Electrical Output 42
8 7 Electrical Output Connection 43
8 8 Battery 43
8 9 Environmental and Safety 44
99 GGlloossssaarryy .......................................................................................................................................................................................................................................................................................................... 4455
Table of Contents

Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01 ix
LLiisstt ooff FFiigguurreess
Figure 1 Installation Formats 5
Figure 2 SmartPro Model – Rear Panel Details 6
Figure 3 Package Contents 7
Figure 4 Rack Installation Steps 8
Figure 5 Tower Installation Steps 10
Figure 6 LCD Screen — Example 18
Figure 7 Network Card 24
Figure 8 Relay Output Details 27
Figure 9 SmartPro 750 / 1000 / 1500 models 41
Figure 10 SmartPro 3000 models 41

x Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01
List of Figures

Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01 xi
LLiisstt ooff TTaabblleess
Table 1 Packaging Material Details 2
Table 2 Weights and Dimensions 5
Table 3 Smart Pro Optional Accessories 6
Table 4 Internal Battery Connection Steps 11
Table 5 Tower EBM Installation Steps 12
Table 6 Rack EBM Installation Steps 12
Table 7 Power Supply Connection Steps 13
Table 8 FlexPDU Connection Steps 14
Table 9 HotSwap MBP Connection Steps 14
Table 10 HotSwap MBP Module Operation 15
Table 11 Control Panel Details 17
Table 12 LED Indicator Details 17
Table 13 LCD Screen – Display Details 18
Table 14 System Operational Status Details 19
Table 15 Menu Map for Display Functions 20
Table 16 User Settings 21
Table 17 RS232/USB Communication Port Connection Steps 23
Table 18 RS232 Communication Port Contact Details 23
Table 19 Communication Card Installation Steps 24
Table 20 Programmable Signal Input Details 25
Table 21 RPO Connections Detail 26
Table 22 Programmable Signal Outputs Details 27
Table 23 Replacing the Internal Battery Steps 34
Table 24 Replacing the UPS Equipped with a HotSwap MBP Steps 35
Table 25 Alarm Conditions 37
Table 26 Alarm Codes 38
Table 27 Alarm Fault Codes 38

xii Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01
List of Tables

Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01 1
CChhaapptteerr 11 IInnttrroodduuccttiioonn
Thank you for selecting an Eaton Tripp Lite Series SmartPro product to protect your electrical equipment
The Eaton Tripp Lite Series SmartPro range has been designed with the utmost care We recommend that you
take the time to read this advanced user guide to take full advantage of the many features of your UPS
(Uninterruptible Power System)
Before installing your Eaton Tripp Lite Series SmartPro, please read the information and safety instructions
provided
Follow the instructions in the quick start guide and if necessary, refer to this advance user guide
To discover the entire range of Eaton Tripp Lite Series products, we invite you to visit our web site at www
tripplite com or contact your Eaton Tripp Lite Series local representative
NOTE This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment
This equipment is not intended for use in residential environments and may not provide adequate protection to
radio reception in such environments
Operation of this equipment in a residential environment could cause radio interference
This is a category C2 UPS product In a residential environment, this product may cause radio interference, in
which case the user may be required to take additional measures
UPS employing batteries with min V-2 case are intended for use in computer room as defined in the standard
for the Protection of Information Technology Equipment, ANSI/NFPA 75
UPS employing batteries with HB case are intended not for use in a computer room as defined in the standard
for the Protection of Information Technology Equipment, ANSI/NFPA 75
Supplier's Declaration of Conformity of Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions:
1 this device may not cause harmful interference, and

2 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01
2 this device must accept any interference received, including interference that may cause undesired
operation For questions regarding this FCC SDoC declaration, contact Eaton Corporation by telephone or
through the Internet
Eaton Corporation 8609 Six Forks Road, Raleigh, NC 27615, USA
Telephone: [phone]
This UPS can be used in IT/TT/TN power system This UPS complies with the IP20 protection type Protective
class I
Output short-circuit current max RMS & delay time: 90A/80ms; The max peak value: 140A
11..11 EEnnvviirroonnmmeennttaall PPrrootteeccttiioonn
Eaton Tripp Lite Series has implemented an environmental-protection policy Products are developed according
to an eco-design approach
SSuubbssttaanncceess
This product does not contain CFC and HCFC This product does not contain asbestos This product is
compliant with regulations on the restriction of the use of substances in electrical and electronic equipment
PPaacckkaaggiinngg
To improve waste treatment and facilitate recycling, separate the various packing components
• The cardboard we use comprises over 50% of recycled cardboard
• Plastic bags are made of polyethylene
• Packing materials are recyclable and bear the appropriate identification symbol
Table 1 Packaging Material Details
Materials Abbreviations Number in the symbols
Polyethylene terephthalate PET 01
High-density polyethylene HDPE 02
Polyvinyl chloride PVC 03
Low-density polyethylene LDPE 04
Polypropylene PP 05
Polystyrene PS 06
Follow all local regulations for the disposal of packing materials
EEnndd ooff lliiffee
Eaton Tripp Lite Series will process products at the end of their service life in compliance with local regulations
Eaton Tripp Lite Series works with companies in charge of collecting and eliminating our products at the end of
their service life
Introduction

Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01 3
PPrroodduucctt
The product is made up of recyclable materials Dismantling and destruction must take place in compliance
with all local regulations concerning waste At the end of its service life, the product must be transported to a
processing center for electrical and electronic waste www tripplite com/support/recycling-program/
BBaatttteerryy
The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries The battery may be removed to comply with regulations and in view of correct disposal
11..22 BBeenneeffiittss
The Eaton Tripp Lite Series SmartPro uninterruptible power system (UPS) protects your sensitive electronic
equipment from the most common power problems, including power outages, voltage sags, impulsive
transients, line noise, and long-term under and over voltage conditions, frequency variations, switching
transients, and harmonic distortion
Power outages can occur when you least expect it and power quality can be erratic These power problems
have the potential to corrupt critical data, destroy unsaved work sessions, and damage hardware - causing
hours of lost productivity and expensive repairs
With the Eaton Tripp Lite Series SmartPro, you can safely eliminate the effects of power disturbances and
guard the integrity of your equipment Providing outstanding performance and reliability, the Eaton Tripp Lite
Series SmartPro’s unique benefits include:
• Standard communication options: one RS-232 communication port, one USB communication port, relay
output contacts
• Optional connectivity cards with enhanced communication capabilities
• Extended runtime with up to four Extended Battery Modules (EBMs) per UPS
• Remote on/off (ROO) and remote power off (RPO)
• Backed by worldwide agency approvals
Introduction

4 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01
Introduction

Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01 5
CChhaapptteerr 22 PPrreesseennttaattiioonn
22..11 SSttaannddaarrdd iinnssttaallllaattiioonn
Fi ure 1. Installation Formats
Tower Installation
Rack Installation
D
W
H
D
H
W
Table 2 Weights and Dimensions
Description (UPS) Weights (lb / kg) Dimensions (inch / mm) D x W x H
SMX1500XLRT2U 49 4 / 22 4 17 6x17 2x3 4 / 448x438x85 5
SMX1500XLRT2UN 49 4 / 22 4 17 6x17 2x3 4 / 448x438x85 5
SMX3000XLRT2UA 69 9 / 31 7 23 7x17 2x3 4 / 603x438x85 5
SMX3000XLRT2UN 69 9 / 31 7 23 7x17 2x3 4 / 603x438x85 5
Description (EBM) Weights (lb / kg) Dimensions (inch / mm) D x W x H
BP48VRM2U 61 3 / 27 8 17 6x17 2x3 4 / 448x438x85 5
BP72VRM2U 89 1 / 40 4 23 7x17 2x3 4 / 603x438x85 5

6 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01
22..22 RReeaarr ppaanneell
Fi ure 2. SmartPro Model – Rear Panel Details
SMX1500XLRT2U - SMX1500XLRT2UN
SMX3000XLRT2UA - SMX3000XLRT2UN
BP48VRM2U - BP72VRM2U
1. UPS
2. Input AC power source
3. Primary group (critical equipment)
4. Outlet group (programmable outlets)
5. USB communication port
6. RS232 communication port
7. Relay output contact
8. Connector for ROO (Remote On/Off
control and RPO (Remote Power Off)
9. Slot for optional communication card
10.Connector for additional External
Battery Module
11.Connector for automatic recognition
of an additional battery module
12.Ground screw
LEGEND:
22..33 OOppttiioonnaall aacccceessssoorriieess
Table 3 Smart Pro Optional Accessories
Part number Description
BP48VRM2U
BP72VRM2U
Extended Battery Module
WEBCARDLXE UPS Web Management Accessory Card SNMP Remote Monitoring HTML5
Presentation

Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01 7
CChhaapptteerr 33 IInnssttaallllaattiioonn
33..11 IInnssppeeccttiinngg tthhee EEqquuiippmmeenntt
If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the
carrier or place of purchase and file a claim for shipping damage If you discover damage after acceptance, file a
claim for concealed damage For pluggable equipment, the socket outlet shall be installed near the equipment
and shall be easily accessible
To file a claim for shipping damage or concealed damage:
1 File with the carrier within 15 days of receipt of the equipment;
2 Send a copy of the damage claim within 15 days to your service representative
!
IMPORTANT
Check the battery recharge date on the shipping carton label If the date has passed and the batteries were
never recharged, do not use the UPS Contact your service representative
Fi ure 3. Packa e Contents
Verify that the following additional items
are included with the UPS:
1. UPS
13. Connection cable to AC power source
(3000VA models only)
14. Connection cables for the protected
equipment
15. RS232 communication cable
16. USB communication cable
17. Safety instructions
18. Quick start
19. Cable locking systems
20. Rack kit for 19-inch 4-post enclosures
21. Two supports for tower position (tower
feet)
WEBCARDLXE (optional)
33..22 RReeccoommmmeennddeedd PPoossiittiioonnss
IInnssttaallllaattiioonn iinn rraacckk ppoossiittiioonn
Follow steps 1 to 4 for module mounting on the rails

8 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01
Fi ure 4. Rack Installation Steps
NOTE The rails and necessary hardware are supplied by Eaton
IInnssttaallllaattiioonn iinn ttoowweerr ppoossiittiioonn
If you ordered other UPS accessories, refer to specific user manuals to check the tower installation
with the UPS
To install the UPS:
Installation