Eau Flow 505 User manual

Eau Flow 505 (Hard Water)
code EY5505HW
Installation Manual
Thank you very much for selecting an Eau Flow. In order to bring the out best use
of your system please read this instruction manual carefully before installation

EAU FLOW 505 FOR HELP & ADVICE, PLEASE EMAIL [e-mail] OR CALL 08443 511115
AC1
B
M
I1
I2
D
D
E
G
F
C2
I3
I4
K
J
C3
H
L
Connection Diagram
Inlet Drain Faucet Tank
From
Mains
Waste Tap
or
Valve
Tank
15mm mains
water feed
OUT
Counter-top Tap
OR
Dispensing Valve
Testing point
Testing point
PTFE tape!
End of Day
Isolation Tap**
Testing
point
N N N N
Eau Flow 505
(Medium/Hard Water)
Reverse Osmosis Unit
Fitting Instructions
(Supplier Code:
EY5505 HW)
Supplier codes (see fitting instructions) Dispatched
A) Non return valve EY20110
B) Appliance tap EY20111
C) ¾” to ¼” BSP (x3) EY20112
D) ¼”(6.2mm) tube - 10m EY20008
E) RO unit EY5505HW
F) Tank ball valve EY20127
G) Storage tank (12L) EYST12
H) ¼” T-Piece Push-fit EY20123
I) Dispensing valve (x4) EY20006
J) Deioniser cartridge EY30810
K) Counter-top tap EY20300
L) TDS meter (Inline) EY20155
M) Drain saddle valve EY20065
N) RO Connector Elbows (x4) EY20124
Total Components = 22
Important Installation details
Warranty not valid if the following details are not returned to [e-mail]
Installation date: Serial number:
(back of unit)
Engineers name and contact details:
Practice name: Has the ‘Basic maintenance’ training been explained to staff?
(Details)
Practice phone:
Practice email:
Purchase Order no:

EAU FLOW 505 FOR HELP & ADVICE, PLEASE EMAIL [e-mail] OR CALL 08443 511115
Warning
We do not recommend fitting a Reverse
Osmosis (RO) unit if the cold water feed
to the RO:
1. ...comes from a cold water ‘storage’ tank that is not
routinely maintained
OR
2. ...has any plumbing deadlegs in the plumbing between the
stop cock in the road and the RO unit plumbing point.
Failure to observe these conditions will result
in bacterial contamination of your RO system
that could cause serious human health issues
if left unchecked.
You can clean your RO system by using the ‘RO Biofilm cleaning kit’
as needed, along with a 5L bottle of CleanCert.
Please observe the
following warning
Biofilm cleaning kit 5L bottle of CleanCert

EAU FLOW 505 FOR HELP & ADVICE, PLEASE EMAIL [email protected] OR CALL 08443 511115
Installation
1. Connect up all components as shown on the ‘Fitting Instructions’ sheet.
2. Ensure valve on top of storage tank is in ‘off’ position (90 degrees to tubing)
and dispensing point (valve or tap) is ‘open’.
3. Connect the electricity and water supply to the RO and turn on.
4. Allow water to flush through cartridges and run from dispensing point
(valve or tap) for 5 minutes down the drain.
5. Now close the dispensing point (valve or tap) and open the valve on top of
storage tank (inline with tubing)
6. Allow storage tank to fill
(around 45 minutes for a 12L tank, 60 mins for 20L, 90 mins for 40L)
7. Do not use first tank of water- allow to run down drain by opening
dispensing point (valve or tap)
8. Allow tank to refill - system is ready for use.
Mains Connection Diagram
Double check valve Appliance tap Washer
1/4” Pipe supplied
3/4” BSP thread15mm cold water supply
15mm copper pipe (not supplied)
Connection and filling

EAU FLOW 505 FOR HELP & ADVICE, PLEASE EMAIL [email protected] OR CALL 08443 511115
Changing the Cartridges
1
4
7
3
6
9
2
5
8
Turn off feed valve
Remove used filter
Open
Turn on water source
Install new filter
Press the ZERO
button for
2sec to reset computer
Pull up to take
off cover
Open the door
Close
Maintenance
The following periodic maintenance is recommended so your system will provide an uninterrupted supply of purified water:
HARD WATER areas (250ppm CaCO3)- please ensure you add a post RO blue deioniser cartridge, to ensure an
uninterrupted supply of purified water for your practice
Cartridge Filter Service life
Pre-filter (Sediment) Every 9-12 months
Pre-filter (Activated Carton) Every 9-12 months
Pre-filter (Carbon block) Every 9-12 months
R/O membrane Every 9-12 months
Deioniser Cartridge Every 9-12 months

EAU FLOW 505 FOR HELP & ADVICE, PLEASE EMAIL [email protected] OR CALL 08443 511115
ISSUE REASON RESOLUTION
999 appears in
display screen
cartridges warning lights
have been left flashing
To remove it:
a) Press ‘Set’ button for 3 seconds
b) Then Press ‘Zero’ button for 3 seconds
c) Then unplug the RO unit within 1 second
d) Then turn on again within 10 seconds.
The ‘999’ should disappear.
RO Machine
bleeping and
number light
flashing
Cartridge needs
changing
a) Turn off water coming into RO and change all 5 cartridges.
b) Now press zero button for 5 seconds until it bleeps
‘!’ light flashing TDS level in water too
high
a) If it has been over 9-12 months since last changing cartridges/installed
machine then change all 5 cartridges
or
b) If it has been less than 9 months since you changed cartridges, then
you need an additional blue Di cartridge EY30810 (plus inline TDS meter
EY20155) between RO and dispensing valve/tap. Contact your rep for
details.
‘Power’ light
flashing
Electricity fault a) Change fuse in plug
Or
b) You need a new PCB board
5 lights flashing
red- leak detector
alarm
Water detected in base
of unit, normally caused
by not turning off
water before changing
cartridges
a) Ensure cartridges are fully secured and not leaking
b) Remove panels (slide back black panel, undo white clips and lift up
white panel).
c) Mop up water in base of unit and ensure it is fully dry.
d) You might also need to turn RO unit on its side to get rid of any excess
water in the base. Have a cloth underneath for this purpose.
e) Pull up TDS probe on front LHS (black wire connected to base), wipe
with a cloth and replace. Ensure chamber is fully dry before replacing.
Common Troubleshooting Issues
Issues, reasons and resolutions

For further enquiries please contact:
CleanCert
Unit 16b Grosvenor Drive, Tisbury,
Wiltshire SP3 6GS. UK
email [e-mail] phone [phone]
Under normal working conditions, your Reverse Osmosis (RO) water filter will not
have any microbiological matter (bacteria) growing inside it. Unexpected extraneous
conditions (eg temporary local water treatment problems, static water due to lack of
use, poor maintenance etc) can result in bacteria growing inside your RO unit. Left
unchecked, this bacteria can be detrimental to health in a clinical application and
needs removing.
We recommend MONTHLY testing of the water dispensed from your RO unit with a
TVC (total viable count) dipslide to check whether bacteria has grown inside the RO
unit. In the unlikely event of your microbiological test detecting bacteria, we supply
a simple ‘RO cleaning kit’ (supplier code EY90200-ST), which contains components
needed to clean the RO system. In addition, you will need a 5L bottle of ‘CleanCert+’
biofilm cleaner, all available from your local supplier.
A video for how to run the procedure is available online on YouTube, simply type in
‘Clean Eau Flow 505 RO’ in the search bar.
Biofilm ‘cleaning kit’
UK HTM01/05- sec 6.50: ‘Specialist items of equipment...may require cleaning and
decontamination processes that are purpose designed’.