EBLOCKER PRO User manual

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User Manual
eBlocker GmbH
All rights reserved. Errors and omissions reserved
eBlocker GmbH | Kaiser-Wilhelm-Str. 47 | 20355 Hamburg | Germany

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Index
Introduction..............................................................................................................................................5
1.1 The eBlocker Products................................................................................................................6
2Commissioning................................................................................................................................7
3Activation.........................................................................................................................................8
4Use eBlocker optimally....................................................................................................................9
4.1 Summary.....................................................................................................................................9
4.2 Deleting cookies, cache and browsing history............................................................................9
4.3 Activate support for HTTPS/SSL encrypted connections ...........................................................9
4.4 Activate exceptions for apps.......................................................................................................9
4.5 Final recommendation.................................................................................................................9
5If something may not work............................................................................................................11
5.1 Connection- and network problems ..........................................................................................11
5.2 A website is not displayed.........................................................................................................11
5.3 The eBlocker icon does not displayed on all devices ...............................................................13
5.4 The eBlocker icon is not showing on any device......................................................................14
5.5 Removing common problems ...................................................................................................14
5.6 Some apps don’t work...............................................................................................................15
5.7 The eBlocker completely stopped operating.............................................................................16
5.8 More help: Our forum and support............................................................................................16
6Tips and Tricks..............................................................................................................................16
6.1 The individual setup –eBlocker overtaking the DHCP server..................................................16
6.2 Inserting the eBlocker certificate...............................................................................................17
6.2.1 macOS ..................................................................................................................................17
6.2.2 Windows................................................................................................................................22
6.2.3 Android..................................................................................................................................30
6.2.4 iOS ........................................................................................................................................30
7Definition of eBlocker functions.....................................................................................................33
7.1 eBlocker icon.............................................................................................................................33
7.2 eBlocker controlbar ...................................................................................................................33
7.3 Dashboard.................................................................................................................................34
7.4 Tracker and Ads (Tracker- and Ad-Blocker).............................................................................34
7.5 Anon (IP-Anonymization) ..........................................................................................................36
7.6 Cloaking ....................................................................................................................................36
7.7 Pause........................................................................................................................................37
7.8 Settings .....................................................................................................................................37
7.9 Help...........................................................................................................................................38

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8The eBlocker settings....................................................................................................................38
8.1 General......................................................................................................................................39
8.1.1 License..................................................................................................................................39
8.1.2 Updates.................................................................................................................................39
8.1.3 Admin-Password...................................................................................................................39
8.2 Parental Control (beta)..............................................................................................................40
8.2.1 Activate Parental Control ......................................................................................................40
8.2.2 User and Protection profiles..................................................................................................40
8.2.3 Three easy steps...................................................................................................................41
8.2.4 Create a new user.................................................................................................................41
8.2.5Change settings of a user .....................................................................................................42
8.2.6 Remove User ........................................................................................................................43
8.2.7 Create new profile.................................................................................................................43
8.2.8Deny access to categories of websites.................................................................................45
8.2.9 Restrict internet access to certain time slots a day...............................................................46
8.2.10 Limit the maximum Internet usage per day...........................................................................46
8.2.11 Assign a user to device.........................................................................................................47
8.2.12 Controlbar for users with protection profiles .........................................................................48
8.2.13 What happens if the daily internet usage time is limited?.....................................................49
8.2.14 What happens if the internet access is denied? ...................................................................50
8.2.15 Add own lists to the Blacklists...............................................................................................52
8.2.16 Add whitelists to blacklist categories.....................................................................................54
8.2.17 Add own whitelist categories.................................................................................................55
8.2.18 Change of user through controlbar .......................................................................................56
8.2.19 Migration of Parental Control to eBlockerOS 1.0..................................................................58
8.3 Devices......................................................................................................................................58
8.3.1 Devices –General.................................................................................................................59
8.3.2Devices - General - Name.....................................................................................................59
8.3.3 Devices - General - Activate eBlocker ..................................................................................59
8.3.4 Devices - General - Enable SSL...........................................................................................59
8.3.5 Devices - General - Activate eBlocker icon...........................................................................59
8.3.6 Devices –Anonymization......................................................................................................60
8.3.7 Devices –Messages.............................................................................................................61
8.3.8 Devices - Discover new devices or remove devices from the list.........................................61
8.4 SSL............................................................................................................................................62
8.4.1 Define exemptions for end-to-end encryption.......................................................................63
8.5 Apps..........................................................................................................................................64
8.6 Set up and use the Tor network................................................................................................65

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8.7 Set up alternative VPN network................................................................................................67
8.8 System ......................................................................................................................................70
8.8.1 Reboot and Shutdown...........................................................................................................70
8.8.2 Time zone and language.......................................................................................................71
8.8.3 Events ...................................................................................................................................71
8.8.4 Diagnostics report .................................................................................................................71
8.8.5Reset registration..................................................................................................................72
8.9 Network.....................................................................................................................................72
8.10 Advanced ..................................................................................................................................74
8.10.1 DNS (beta) ............................................................................................................................74
8.10.2 WebRTC................................................................................................................................74
8.10.3 HTTP Referrer Header..........................................................................................................74
8.10.4 Google Captive Portal Check................................................................................................74
8.11 Expert Tools (beta)....................................................................................................................75
9Quick guides..................................................................................................................................77
9.1 Delete cookies, cache and browsing history in browser...........................................................77
9.1.1 Firefox ...................................................................................................................................77
9.1.2 Chrome..................................................................................................................................77
9.1.3 Internet Explorer....................................................................................................................77
10 Glossary....................................................................................................................................78
Appendix A Technical specifications (not valid for software licenses) .............................................80
Appendix B Safety notes ..................................................................................................................80
Appendix C Manufacturer & copyright..............................................................................................80
Appendix D Technical support..........................................................................................................80

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Introduction
We are very pleased to know you are as concerned about your privacy as we are. We have been
developing the eBlocker for more than three years in a team of experienced privacy and IT
professionals. We still have a lot of ideas and are developing many more features that we are
providing you monthly via updates. Thank you very much for supporting our idea of a free and private
Internet by purchasing our eBlocker!
This manual explains all functions of eBlocker and will support you during commissioning. If there are
still some questions left, please go to forum.eBlocker.com for answers and personal assistance.

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1.1 The eBlocker Products
The eBlocker is available in two versions: eBlocker Pro and eBlocker Family. Both versions are
based on the same technical architecture and don’t differentiate in their hardware. The difference is
determined by their software, after activating the license.
Our eBlocker Pro is available already. The eBlocker Family that is based on eBlocker Pro is
currently (December 2016) under development. We are planning to gradually provide all Family
functions via updates till Q1 2017.
But whether eBlocker Pro or eBlocker Family: Now your privacy belongs to you again –and not to the
Internet companies.

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2 Commissioning
By using this user manual, you will be able to set up your eBlocker in no time. Please follow the steps
one by one and put your device in operation by instructed order. In only three steps your eBlocker is
ready for use:
1. Connection
First, connect your eBlocker to your router or switch, with the orange LAN cable.
Then connect your eBlocker with the adapter and the power supply.
Automatic configuration
Wait for 5 minutes until your eBlocker has automatically configured itself.
Start an Internet browser and go to: http://setup.eblocker.com
Start
The eBlocker icon appears at the top right of your browser. With a click on the icon, you will be lead to
the so called “controlbar”, in which you can read the most important information about the page you
are currently visiting. You are able to customize the settings here.
The network link leads you to the network setup wizard. If the icon does not appear, you can find help
in section 0.

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3 Activation
Please have your serial-number of your eBlocker as well as the license key and your email address
ready for the activation.
Find the serial number on the type plate at the bottom of the package and at the bottom of the
device. It has the format “SNXXXXXXXX”.
The license key is placed on the license card, which is included in the device packaging. Please use
a valid email address in the activation process. If you want to transfer your eBlocker license to
another device sometime, your email address will also be needed then.

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4 Use eBlocker optimally
4.1 Summary
After the activation process is done, we recommend you the following steps, so you can use eBlocker
as optimal as possible:
Delete the cookies, cache and browsing history in all used browsers.
Activate SSL (HTTPS-Support) in your eBlocker.
Adopt eBlocker's certificate into your operating system and if necessary, in the browsers
with their own certificate store as described in section 6.2.
Activate possible exception lists for specific apps, so eBlocker can’t protect these apps
from third parties anymore.
You may define additional exceptions for encrypted connections (SSL) –for example, for
websites in which eBlocker should not be active, like online-banking sites.
Find all detailed steps explained in the following.
4.2 Deleting cookies, cache and browsing history
eBlocker automatically blocks all data collecting cookies or other elements that identify you.
However, your browser has probably collected numerous tracking cookies of different providers
already. Therefore we recommend to delete all your cookies at first, so the trackers “can lose their
track”.
You can read more about how to delete cookies in your respective browser in section 9.1.
4.3 Activate support for HTTPS/SSL encrypted connections
How you can activate support for HTTPS/SSL encrypted connections, we describe in section 8.4.
4.4 Activate exceptions for apps
How you can activate exceptions for apps, we describe in section 8.5.
4.5 Final recommendation
We have developed our eBlocker very carefully and are constantly improving it. Nevertheless, our
eBlocker is no “magic pill” for privacy that works under all circumstances. Apps in particular which are
installed in your device/OS natively, represent an increased risk for your privacy. Therefore we
recommend to not use any apps at all if possible.
Apps are very common today for accessing Internet services. However, they involve a greater risk for
your privacy, as when you use the same service through a browser. Why you should avoid apps to
protect your privacy, we explain below:

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Attack into your privacy
Apps such as Facebook, WhatsApp or Twitter can have a direct access to your device and use their
own communication protocols, which cannot be protected by your eBlocker.
Transfer of malware
Even the transfer of malicious software represents great danger. App stores do not only provide safe
programs, but increasingly apps, that are infected with malware. These infected programs can
transmit mobile data (e.g. contact details) unnoticed and without authorization or even send fee-based
SMS to service numbers.
Use exceptions sparingly
Some apps are only compatible with eBlocker, if they are not monitored by eBlocker. Corresponding
exception lists for these apps can be activated in the settings by clicking on “Apps”. They will not be
analyzed by Blocker anymore. Please note that your privacy heads to the danger zone with every
exception you make. Data can be collected without you noticing it.

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5 If something may not work
Despite of the simple Plug & Play solution of eBlocker, some incompatibilities may appear that can
have different causes. We have summarized some options below, which can help you in stressful
times.
5.1 Connection- and network problems
Individual setup
Your eBlocker is setup in the automatic network mode by default with initial connection. This mode is
compatible with most network devices. Should any connecting errors occur or your network slows
down, you can setup your eBlocker individually with only a few clicks. By setting it up individually, all
network problems will normally be resolved immediately. How you can setup your eBlocker
individually, we describe in section 8.9.
5.2 A website is not displayed
If the eBlocker usually works but errors occur on certain websites, we have summarized some tips for
help:
Pause eBlocker
Click on the eBlocker icon in the upper right corner of your browser window. With the "Pause" feature
you can pause the eBlocker for a few minutes for the device you are using. Try to reload the
according website afterwards. If the pause feature worked and you visit this website frequently, we
recommend adding an exception for this website.
Add exceptions (Whitelisting)
If you cannot see a website or are blocked from viewing the website, you can add exceptions to this
website. How to add these exceptions is described in chapter 8.4.1.
Deactivate SSL completely or for individual devices
In rare cases, it is possible that individual websites or apps that are loaded with HTTPS may not be
compatible with the eBlocker. You can easily verify this by disabling SSL on the entire eBlocker or
only for the current device.
To disable SSL completely open the eBlocker Controlbar. Go to Settings and then click "SSL".
Deactivate SSL by clicking on the orange slide switch next to the "SSL Support" logo.

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To disable SSL only on a specific device, please follow these steps. Click “Devices”in the Settings
menu. Search for the device on which you want to disable SSL. Your current device is displayed in
bold type and is easy to identify.
Open the settings for the device by clicking on the appropriate line and deactivate SSL for the device
with the slide switch shown.

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Disable SSL for individual websites or apps
If the problem has been solved by disabling SSL on the eBlocker, the corresponding website can be
permanently added to an exception list.
First, check the Apps page to see if there is a predefined list of exceptions for the app and if the
corresponding website appears in this list of exceptions. If so, activate the exception list with its
switch.
Alternatively, you can also set the website as an exception. See Section 8.4.1 for more information on
how to set exceptions for individual websites or manage exception lists.
5.3 The eBlocker icon does not displayed on all devices
If your eBlocker works fine in general, but the eBlocker icon is not showing on all devices, we have
summarized some tips that can help.
Activate device
Open your browser window and click on the eBlocker icon. Go to “Settings”and then select “Devices”.
On the right side you will see a list of all devices connected to the eBlocker in your home network.
Check whether your device, its manufacturer or IP address is displayed. For information on how to
activate your device, see section 8.3.3.
Display the eBlocker icon
Open your browser window and click on the eBlocker icon. Go to “Settings”and then select “Devices”.
On the right side you will see a list of all devices connected to the eBlocker in your home network.
Click on the IP address or its manufacturer and see if the eBlocker icon is displayed for your device.
You can read how to activate or deactivate the eBlocker icon for a device in chapter 8.3.5.

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5.4 The eBlocker icon is not showing on any device
Reboot eBlocker
If you have connected your eBlocker for the first time and you have visited http://setup.eblocker.com
but still no icon shows after 5 minutes waiting: reboot your eBlocker. Disconnect the device from the
power supply and wait for 30 seconds. After 30 seconds connect your eBlocker to the power supply
again.
Delete cookies and cache and reload website
Delete the cookies and cache of your browser or press and hold the shift key while clicking on
browser icon „reload page“. You can read in section 4.1 how to delete cookies.
Please note that your eBlocker needs 5 minutes after initial connection to configure itself
automatically.
Activate device
Make sure that your device appears under „Settings/Devices“ and is activated. How you can activate
devices, is described in section 8.3. If your device is activated, but the icon is not showing, please
read section 5.3.
5.5 Removing common problems
Plug in your cable correctly
Please check your scope of supply with your delivery. Make sure that your delivery is complete and
check if you are really only using the accessory cable and the power supply. Test if the cables are
plugged in correctly and fully inserted.
Plug in cable into the right ports
Please make sure that the LAN cable is really plugged into the „LAN“ port and the power supply is
plugged into the “POWER” port. The „HDMI“ and “USB”ports are for future enhancements and
currently not in function.
Please note that some routers have limited LAN ports that cannot be used by the eBlocker. These
port are LAN1 or LAN4/LAN5 most of the time. Please connect your eBlocker with one of the other
ports of your router.
Reboot eBlocker
Open your browser and click on the eBlocker icon at the top right of your browser. Go to Settings and
click on “System” afterwards.

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The button „Reboot and Shutdown“ is already highlighted in orange. Click on “Reboot” and your
eBlocker will reboot itself.
If the eBlocker settings cannot be accessed, you can reboot your device by disconnecting your
eBlocker from your power supply. Please wait for 30 seconds before reconnecting your device to the
power supply.
Please note that your eBlocker needs 5 minutes to detect the network and configuring itself after
rebooting.
Send diagnostic report to support team
In case of error or problems, you can create an automatic diagnostic report that you can send to us
(section Appendix D). Through the diagnostic report, we will know in which state your device is in and
thus a quick solution can be found.
Reboot router
Shut down your router and reboot it afterwards. Please consider the user manual of your router.
Usually it only requires to disconnect the router from the power supply and connecting it right back in
after a short time.
5.6 Some apps don’t work
Unlike usual browsers, apps can have more access and possibilities on your device. While most
browsers and sites work fine with your eBlocker, some incompatibilities with apps may occur. There
may be problems with individual apps especially when your eBlocker is activated for encrypted
connections (SSL). Usually the problems can be removed easily if the corresponding website that is
communicating via SSL through an app, is excluded from the analysis by your eBlocker.
There are already prepared exception lists for some of the most common apps. You can find and
activate them at “Settings/Apps“. You can also define your own exception list for more apps, or edit
and complete the existing exception list.
It’s not always easy to find out which sites are actually addressed by the app. To facilitate the
analysis, eBlocker provides an „Expert Tool“ to record and interpret the connection from app to
website and makes suggestions as to which sites should be added to the exception list. This “Expert
Tool” is described here 8.11.
But do not worry: if you are not an expert, please write a short article in our forum
(forum.eblocker.com). Simply let us know which application or function of an app does not work with
the eBlocker. Perhaps another member has solved exactly the same problem and can help you.

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Please note that you cannot be protected by your eBlocker on the website you are using the
exception list for. Even if you are accessing the list with a web browser and not an app.
In connection to the subject of apps, please read our recommendations in section 4.5.
5.7 The eBlocker completely stopped operating
Please make sure to activate your DHCP server.
Remove your eBlocker from your network and disconnect the eBlocker from the power supply. Now
remove all other devices (your computer, notebook, smartphone, etc.) from your network and connect
them again to update the DHCP lease. You can also update your DHCP lease for most of the
devices, in the network settings. Your devices are now connected to the Internet again.
Remove the network cable from your computer and deactivate the Wi-Fi, if needed. Connect the
eBlocker with the network cable to your computer and connect the eBlocker to the power supply. Now
wait for 5 minutes. Call the emergency-IP of the eBlocker: http://169.254.94.109:3000 to get to the
eBlocker settings.
Go to „Network“ and set it to „automatic“. Save the settings afterwards. The eBlocker might reboot
now. Wait for the reboot and go to the eBlocker settings again. Click on „system“ and shutdown your
eBlocker. Remove the device from your computer and from the power supply. Don’t forget to
reconnect your computer to the network and/or to reactivate your Wi-Fi. Now connect your eBlocker
to your router and to your power supply again.
5.8 More help: Our forum and support
Many useful answers to common questions can be found in our forum at http://forum.eBlocker.com
We are pleased to assist you via email as well (see Appendix D).
6 Tips and Tricks
6.1 The individual setup –eBlocker overtaking the DHCP server
Before you start, please make sure that your eBlocker is at least updated to the software version
0.9.3-8.
Find out how to deactivate the DHCP server of your router through the detailed information
in your router manual.
Click on “Network” in your eBlocker settings and go to the network assistant.
Read the preparations carefully and click on the button “Next”.
Read the process carefully and click on the button “Next”.
Now please write down or print out the displayed settings. After doing so, click on the
button “Next”.
Confirm all three steps and click on “Perform and Reboot”.
Your eBlocker is fully configured after the reboot. Now your router is next to be converted.

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Log into your router as an administrator.
You have to change the settings for some routers (e.g. from standard to extended).
Deactivate the DHCP server of your router and save the settings.
Finally renew the so called DHCP lease for all active client devices that are located in your
network (computer, notebook, smartphone, etc.).
It is important to renew the DHCP lease, so all client devices will not use the old network information.
You will receive the new DHCP lease easily through disconnecting the network connection from the
client devices, for example. Some devices also provide the button „Update DHCP lease“ in their
network settings.
Note: If you want to undo this setting you have to activate the DHCP server in your router first.
Deactivate the DHCP server of your eBlocker afterwards or set your eBlocker to “automatic” in the
network settings.
6.2 Inserting the eBlocker certificate
We recommend our customers to add the eBlocker certificate into their operation system first. Most of
the browsers and programs need to use the eBlocker certificate to have access to HTTPS sites.
Several programs have their own certificate stores. How the eBlocker certificate is inserted into these
certificate stores, we describe in this segment.
6.2.1 macOS
You have added the certificate with only a few clicks. Open the Safari browser.
Open the eBlocker SSL configuration site.
Click on the button add certificate, to save the eBlocker certificate.
Go to programs/applicationprograms and open the keychain Access application.
Choose keychain system and the category certificate.
Go to the menu and choose storage / import objects… .
Choose the downloaded eBlocker certificate for the file dialog and click on open.
You will eventually be asked to type the administration password.
Double-click on the imported eBlocker certificate.
Choose „always trust“ in the drop-down menu Secure Sockets Layer (SSL).
Close the window. Type in the administrator password, if you are asked.

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The eBlocker certificate has now been added into macOS. Most of the browsers and programs can
have access to the eBlocker certificate now.
Here a list of a few common browsers you can have access to the eBlocker controlbar on HTTPS
sites with.
Safari
Google Chrome
Opera
Vivaldi
Yandex
The following browsers have their own certificate store. The eBlocker certificate has to be inserted
into the according certificate store.
Firefox
Cliqz (based on Firefox)
Seamonkey
Thunderbird (email program)
Firefox or Cliqz
Open the eBlocker SSL configuration site.
Click on the button add certificate.
Make sure that the first checkbox ‚Trust this CA to identify websites’ is selected (see image below).

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Click on OK to insert the eBlocker certificate in Firefox.
You can see the eBlocker controlbar now on HTTPS sites with the Firefox or Cliqz browser.
Seamonkey
Go to edit and then to settings.
Choose Privacy & Security and go to Certificates. Click on Manage Certificates.
After the Certificate Manager opens, click on Import.
Choose the eBlocker certificate from the download directory and confirm with OK.

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Make sure the first checkbox ‚This certificate can identify websites‘ is selected and confirm this
process with OK.
Close the Certificate Manager and the settings with a click on the button OK.
You can have access to the eBlocker controlbar on HTTPS sites now, with the Seamonkey browser.
Thunderbird (email program)
Go to the menu and click on Preferences.
Go to Advanced and click on View Certificates.