EBLOCKER PRO User manual

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User Manual
eBlocker GmbH
All rights reserved. Errors and omissions reserved.
eBlocker GmbH | Kaiser-Wilhelm-Str. 47 | 20355 Hamburg | Germany

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Index
Introduction..............................................................................................................................................5
1.1 The eBlocker Products................................................................................................................6
1.2 The eBlocker Versions................................................................................................................6
1.2.1 eBlocker Base.........................................................................................................................6
1.2.2 eBlocker Pro............................................................................................................................7
1.2.3 eBlocker Family.......................................................................................................................8
2Commissioning................................................................................................................................9
3Activation.......................................................................................................................................10
4Use eBlocker optimally..................................................................................................................11
4.1 Summary...................................................................................................................................11
4.2 Deleting cookies, cache and browsing history..........................................................................11
4.3 Activate support for HTTPS/SSL encrypted connections .........................................................11
4.4 Activate exceptions for apps.....................................................................................................11
4.5 Final recommendation...............................................................................................................11
5If something may not work............................................................................................................13
5.1 Connection- and network problems ..........................................................................................13
5.2 A website is not displayed.........................................................................................................13
5.3 The eBlocker icon does not displayed on all devices ...............................................................15
5.4 The eBlocker icon is not showing on any device......................................................................15
5.5 Removing common problems ...................................................................................................16
5.6 Some apps don’t work...............................................................................................................17
5.7 The eBlocker completely stopped operating.............................................................................18
5.8 More help: Our forum and support............................................................................................18
6Tips and Tricks..............................................................................................................................19
6.1 The individual setup –eBlocker overtaking the DHCP server..................................................19
6.2 Adding the eBlocker certificate..................................................................................................19
6.2.1 macOS ..................................................................................................................................20
6.2.2 Windows................................................................................................................................23
6.2.3 Android..................................................................................................................................29
6.2.4 iOS ........................................................................................................................................30
7Definition of eBlocker functions.....................................................................................................33
7.1 eBlocker icon.............................................................................................................................33
7.2 eBlocker Controlbar Base, Pro, Family.....................................................................................33
7.3 Dashboard.................................................................................................................................34
7.4 Tracker and Ads (Tracker- and Ad-Blocker).............................................................................35
7.5 Anon (IP-Anonymization)..........................................................................................................37

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7.6 Cloaking ....................................................................................................................................37
7.7 Pause........................................................................................................................................38
7.8 Settings .....................................................................................................................................38
7.9 Help...........................................................................................................................................39
8The eBlocker settings....................................................................................................................40
8.1 General......................................................................................................................................41
8.1.1 License..................................................................................................................................41
8.1.2 Updates.................................................................................................................................41
8.1.3 Admin-Password...................................................................................................................41
8.2 Parental Control (beta)..............................................................................................................42
8.2.1 Activate Parental Control ......................................................................................................42
8.2.2 User and Protection profiles..................................................................................................42
8.2.3 Three easy steps...................................................................................................................43
8.2.4 Create a new user.................................................................................................................43
8.2.5Change settings of a user .....................................................................................................44
8.2.6 Remove User ........................................................................................................................45
8.2.7 Create new profile.................................................................................................................45
8.2.8Deny access to categories of websites.................................................................................47
8.2.9 Restrict internet access to certain time slots a day...............................................................48
8.2.10 Limit the maximum Internet usage per day...........................................................................48
8.2.11 Assign a user to device.........................................................................................................49
8.2.12 Controlbar for users with protection profiles .........................................................................50
8.2.13 What happens if the daily internet usage time is limited?.....................................................50
8.2.14 What happens if the internet access is denied? ...................................................................51
8.2.15 Add own lists to the Blacklists...............................................................................................53
8.2.16 Add whitelists to blacklist categories.....................................................................................55
8.2.17 Add own whitelist categories.................................................................................................56
8.2.18 Change of user through controlbar .......................................................................................57
8.2.19 Migration of Parental Control to eBlockerOS 1.0..................................................................58
8.3 Devices......................................................................................................................................59
8.3.1 Devices –General.................................................................................................................60
8.3.2Devices - General - Name.....................................................................................................60
8.3.3 Devices - General - Activate eBlocker ..................................................................................60
8.3.4 Devices - Activate HTTPS.....................................................................................................60
8.3.5 Devices - User.......................................................................................................................60
8.3.6 Devices –Blocker .................................................................................................................61
8.3.7 Devices –Controlbar.............................................................................................................61
8.3.8 Devices –Anonymization......................................................................................................61

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8.3.9 Devices –Mobile...................................................................................................................62
8.3.10 Devices –Detect new devices or remove devices from the list............................................63
8.4 HTTPS.......................................................................................................................................63
8.4.1 HTTPS Status .......................................................................................................................64
8.4.2 SSL Certificate ......................................................................................................................65
8.4.3 SSL –HTTPS/SSL connection error.....................................................................................65
8.4.4 SSL - Trusted Apps................................................................................................................66
8.4.5 SSL - Trusted Websites.........................................................................................................67
8.4.4 SSL –Manual diagnostic report............................................................................................68
8.5 IP-Anon .....................................................................................................................................69
8.5.1 Setting Up and Using the Tor Network .................................................................................69
8.5.2 Set up alternative VPN network............................................................................................71
8.5.3 Set up the VPN-network from Perfecty Privacy ....................................................................74
8.6 DNS...........................................................................................................................................79
8.6.1 DNS –Local Device names..................................................................................................80
8.7 Blocker ......................................................................................................................................81
8.7.1 Blocker –Overview ...............................................................................................................81
8.7.2 Blocker –Advanced Features...............................................................................................81
8.8 System ......................................................................................................................................83
8.8.1 System –Language and time zone ......................................................................................83
8.8.2 System - Admin-Password....................................................................................................83
8.8.3 System - Restart and Shutdown ...........................................................................................84
8.8.4 System - Events....................................................................................................................84
8.8.5 System - Diagnostics report..................................................................................................84
8.8.6 System –Reset.....................................................................................................................85
8.9 Network.....................................................................................................................................86
8.10 eBlocker Mobile.........................................................................................................................87
9Quick guides..................................................................................................................................90
9.1 Delete cookies, cache and browsing history in browser...........................................................90
9.1.1 Firefox ...................................................................................................................................90
9.1.2 Chrome..................................................................................................................................90
9.1.3 Internet Explorer....................................................................................................................90
10 Glossary....................................................................................................................................91
Appendix A Technical specifications (not valid for software licenses) .............................................94
Appendix B Safety notes ..................................................................................................................94
Appendix C Manufacturer & copyright..............................................................................................94
Appendix D Technical support..........................................................................................................94

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Introduction
We are very pleased to know you are as concerned about your privacy as we are. We have been
developing the eBlocker for more than three years in a team of experienced privacy and IT
professionals. We still have a lot of ideas and are developing many more features that we are providing
you monthly via updates. Thank you very much for supporting our idea of a free and private Internet by
purchasing our eBlocker!
This manual explains all functions of eBlocker and will support you during commissioning. If there are
still some questions left, please go to forum.eBlocker.com for answers and personal assistance.

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1.1 The eBlocker Products
The eBlocker is available in two versions: eBlocker Pro and eBlocker Family. Both versions are based
on the same technical architecture and don’t differentiate in their hardware. The difference is
determined by their software, after activating the license.
Whether eBlocker Base, eBlocker Pro or eBlocker Family: Now your privacy belongs to you again –
and not to the Internet companies.
1.2 The eBlocker Versions
1.2.1 eBlocker Base
The eBlocker Base Is the simple protection of your privacy where your IP address is effectively
anonymized when browsing. It can be upgraded to the eBlocker Pro or eBlocker Family at any time.

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1.2.2 eBlocker Pro
The eBlocker Pro includes the eBlocker Base features and blocks data collectors and data
collecting ads on all devices and browsers - even when you are on the road. The eBlocker Pro can
be upgraded to the eBlocker Family at any time.

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1.2.3 eBlocker Family
The eBlocker Family expands eBlocker Pro with individual multi-user support and parental
controls. Thus, eBlocker protects all family members individually –and your kids from inappropriate
content.
The three eBlocker versions have the same hardware and are based on the same software. The
features are available in the settings depending on the eBlocker version, or the feature points out for
which eBlocker version it is available for.

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2 Commissioning
By following this user manual, you will be able to set up your eBlocker in no time.
Please follow the steps to put your device in operation.
Starting from serial number 11000 the eBlocker has an LED installed. The LED is located in the back
of the casing and signals the condition of your eBlocker.
The LED lights up blue when the eBlocker is connected to the power supply and its system
starts running.
The LED lights up orange when the eBlocker has automatically configured itself after about
5 minutes. The interface can be reached via the website http://setup.eblocker.com.
In only three steps your eBlocker is ready for use:
1. Connection
First, connect your eBlocker to your router or switch, with the orange LAN cable.
Then connect your eBlocker with the adapter cable and the power supply.
Automatic configuration
Wait for 5 minutes until your eBlocker has automatically configure itself.
Start an Internet browser and go to: http://setup.eblocker.com
Start
The eBlocker icon appears at the top right of your browser. With a click on the icon, you will be lead to
the so called “controlbar”, in which you can view the most important information about the page you are
currently visiting. You are able to customize the eBlocker settings here.
The network link leads you to the network setup wizard. If the icon does not appear, you can find help
in section 0.

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3 Activation
Please have your serial-number of your eBlocker as well as the license key and your email address
ready for the activation.
Find the serial number on the type plate at the bottom of the package and at the bottom of the
device. It has the format “SNXXXXXXXX”.
The license key is placed on the license card, which is included in the device packaging. Please use
a valid email address in the activation process. If you want to transfer your eBlocker license to another
device sometime, your email address will also be needed then.

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4 Use eBlocker optimally
4.1 Summary
After the activation process is done, we recommend you the following steps, so you can use eBlocker
as optimal as possible:
Delete the cookies, cache and browsing history in all used browsers.
Activate SSL (HTTPS-Support) in your eBlocker.
Adopt eBlocker's certificate into your operating system and if necessary, in the browsers with
their own certificate store as described in section 6.2.
Activate possible exception lists for specific apps, so eBlocker can’t protect these apps from
third parties anymore.
You may define additional exceptions for encrypted connections (SSL) –for example, for
websites in which eBlocker should not be active, like online-banking sites.
Find all detailed steps explained in the following.
4.2 Deleting cookies, cache and browsing history
eBlocker automatically blocks all data collecting cookies or other elements that identify you.
However, your browser has probably collected numerous tracking cookies of different providers already.
Therefore we recommend to delete all your cookies at first, so the trackers “can lose their track”.
You can read more about how to delete cookies in your respective browser in section 9.1.
4.3 Activate support for HTTPS/SSL encrypted connections
How you can activate support for HTTPS/SSL encrypted connections, we describe in section Fehler!
Verweisquelle konnte nicht gefunden werden..
4.4 Activate exceptions for apps
How you can activate exceptions for apps, we describe in section Fehler! Verweisquelle konnte nicht
gefunden werden..
4.5 Final recommendation
We have developed our eBlocker very carefully and are constantly improving it. Nevertheless, our
eBlocker is no “magic pill” for privacy that works under all circumstances. Apps in particular which are
installed in your device/OS natively, represent an increased risk for your privacy. Therefore we
recommend to not use any apps at all if possible.
Apps are very common today for accessing Internet services. However, they involve a greater risk for
your privacy, as when you use the same service through a browser. Why you should avoid apps to
protect your privacy, we explain below:

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Attack into your privacy
Apps such as Facebook, WhatsApp or Twitter can have a direct access to your device and use their
own communication protocols, which cannot be protected by your eBlocker.
Transfer of malware
Even the transfer of malicious software represents great danger. App stores do not only provide safe
programs, but increasingly apps, that are infected with malware. These infected programs can transmit
mobile data (e.g. contact details) unnoticed and without authorization or even send fee-based SMS to
service numbers.
Use exceptions sparingly
Some apps are only compatible with eBlocker, if they are not monitored by eBlocker. Corresponding
exception lists for these apps can be activated in the settings by clicking on “Apps”. They will not be
analyzed by Blocker anymore. Please note that your privacy heads to the danger zone with every
exception you make. Data can be collected without you noticing it.

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5 If something may not work
Despite of the simple Plug & Play solution of eBlocker, some incompatibilities may appear that can
have different causes. We have summarized some options below, which can help you in stressful times.
5.1 Connection- and network problems
Individual setup
Your eBlocker is setup in the automatic network mode by default with initial connection. This mode is
compatible with most network devices. Should any connecting errors occur or your network slows down,
you can setup your eBlocker individually with only a few clicks. By setting it up individually, all network
problems will normally be resolved immediately. How you can setup your eBlocker individually, we
describe in section 8.9.
5.2 A website is not displayed
If the eBlocker usually works but errors occur on certain websites, we have summarized some tips for
help:
Pause eBlocker
Click on the eBlocker icon in the upper right corner of your browser window. With the "Pause" feature
you can pause the eBlocker for a few minutes for the device you are using. Try to reload the
according website afterwards. If the pause feature worked and you visit this website frequently, we
recommend adding an exception for this website.
Add exceptions (Whitelisting)
Available for eBlocker Pro and eBlocker Family
If you cannot see a website or are blocked from viewing the website, you can add exceptions to this
website. How to add these exceptions is described in chapter Fehler! Verweisquelle konnte nicht
gefunden werden..
Disable HTTPS completely or for individual devices
Available for eBlocker Pro and eBlocker Family
In rare cases, individual HTTPS-loaded websites or apps may not be compatible with eBlocker. You
can easily check this by disabling the HTTPS feature for the eBlocker or only for the current device.
To completely disable the HTTPS feature, open the eBlocker Controlbar. Go to the settings and then
click on "HTTPS". Deactivate the HTTPS support feature by clicking on the orange slide switch next
to the words "HTTPS support".

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To disable the HTTPS function on a specific device only, please proceed as follows. In Preferences,
click Devices. Locate the device on which you want to disable the HTTPS feature. Your current device
is always displayed first on the list.
Open the settings for the desired device by clicking on the corresponding line and deactivate HTTPS
for the device with the slide switch.

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Disable HTTPS for individual websites or apps
If the problem has been solved by disabling the HTTPS feature, the corresponding web page can be
permanently added to an exception list.
First check whether there is already a predefined list of exceptions for the app in question and whether
the corresponding website appears in this exception list, by clicking on the menu HTTPS > tab “Trusted
Apps”. If so, activate the exception list with its check box.
5.3 The eBlocker icon does not displayed on all devices
If your eBlocker works fine in general, but the eBlocker icon is not showing on all devices, we have
summarized some tips that can help.
Activate device
Open your browser window and click on the eBlocker icon. Go to “Settings”and then select “Devices”.
On the right side you will see a list of all devices connected to the eBlocker in your home network.
Check whether your device, its manufacturer or IP address is displayed. For information on how to
activate your device, see section 8.3.3.
Display the eBlocker icon
Open your browser window and click on the eBlocker icon. Go to “Settings”and then select “Devices”.
On the right side you will see a list of all devices connected to the eBlocker in your home network.
Click on the IP address or its manufacturer and see if the eBlocker icon is displayed for your device.
You can read how to activate or deactivate the eBlocker icon for a device in chapter 0.
5.4 The eBlocker icon is not showing on any device
Reboot eBlocker

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If you have connected your eBlocker for the first time and you have visited http://setup.eblocker.com
but still no icon shows after 5 minutes waiting: reboot your eBlocker. Disconnect the device from the
power supply and wait for 30 seconds. After 30 seconds connect your eBlocker to the power supply
again.
Delete cookies and cache and reload website
Delete the cookies and cache of your browser or press and hold the shift key while clicking on browser
icon „reload page“. You can read in section 4.1 how to delete cookies.
Please note that your eBlocker needs 5 minutes after initial connection to configure itself automatically.
Activate device
Make sure that your device appears under „Settings/Devices“ and is activated. How you can activate
devices, is described in section 8.3. If your device is activated, but the icon is not showing, please read
section 5.3.
5.5 Removing common problems
Plug in your cable correctly
Please check your scope of supply with your delivery. Make sure that your delivery is complete and
check if you are really only using the accessory cable and the power supply. Test if the cables are
plugged in correctly and fully inserted.
Plug in cable into the right ports
Please make sure that the LAN cable is really plugged into the „LAN“ port and the power supply is
plugged into the “POWER” port. The „HDMI“ and “USB”ports are for future enhancements and currently
not in function.
Please note that some routers have limited LAN ports that cannot be used by the eBlocker. These port
are LAN1 or LAN4/LAN5 most of the time. Please connect your eBlocker with one of the other ports of
your router.
Reboot eBlocker
Open your browser and click on the eBlocker icon at the top right of your browser. Go to Settings and
click on “System” afterwards.

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The button „Reboot and Shutdown“ is already highlighted in orange. Click on “Reboot” and your
eBlocker will reboot itself.
If the eBlocker settings cannot be accessed, you can reboot your device by disconnecting your eBlocker
from your power supply. Please wait for 30 seconds before reconnecting your device to the power
supply.
Please note that your eBlocker needs 5 minutes to detect the network and configuring itself after
rebooting.
Send diagnostic report to support team
In case of error or problems, you can create an automatic diagnostic report that you can send to us
(section Appendix D). Through the diagnostic report, we will know in which state your device is in and
thus a quick solution can be found.
Reboot router
Shut down your router and reboot it afterwards. Please consider the user manual of your router. Usually
it only requires to disconnect the router from the power supply and connecting it right back in after a
short time.
5.6 Some apps don’t work
Unlike normal browsers, apps have more access options on your device. While most browsers and
websites will work fine with your eBlocker, some app incompatibilities may occur.
Especially if the eBlocker is also activated for encrypted connections (HTTPS), problems can occur with
individual apps. Usually the problems can be easily solved if the corresponding websites with which the
app communicates via HTTPS (SSL) are excluded from the eBlocker analysis.
There are already prepared exception lists for some of the most popular apps, which you can view and
activate in the "HTTPS" menu > "Trusted Apps" tab.
However, you can also define your own exception lists for other apps or edit and supplement the existing
exception lists.
Especially with apps it is not always easy to find out which websites are actually addressed by the app.
To facilitate analysis, the eBlocker can also automatically display connection errors in the "HTTPS" >
"HTTPS/SSL Connection Errors" tab. The eBlocker also provides an "expert tool" for recording and

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evaluating connections and makes suggestions as to which websites should be included in the list of
exceptions. This expert tool is described in section Fehler! Verweisquelle konnte nicht gefunden
erden..
But don't worry, if you're not an expert, please post a short message in our forum (forum.eblocker.com).
Just let us know which app or app feature doesn't work with eBlocker. Perhaps another member has
already solved exactly the same problem and can help you.
Please note that eBlocker cannot protect you when using app exception lists on the respective websites.
Even if you do not access it with the app but with a web browser.
Please also read our recommendations in section 4.6 in connection with apps.
5.7 The eBlocker completely stopped operating
Please make sure to activate your DHCP server.
Remove your eBlocker from your network and disconnect the eBlocker from the power supply. Now
remove all other devices (your computer, notebook, smartphone, etc.) from your network and connect
them again to update the DHCP lease. You can also update your DHCP lease for most of the devices,
in the network settings. Your devices are now connected to the Internet again.
Remove the network cable from your computer and deactivate the Wi-Fi, if needed. Connect the
eBlocker with the network cable to your computer and connect the eBlocker to the power supply. Now
wait for 5 minutes. Call the emergency-IP of the eBlocker: http://169.254.94.109:3000 to get to the
eBlocker settings.
Go to „Network“ and set it to „automatic“. Save the settings afterwards. The eBlocker might reboot now.
Wait for the reboot and go to the eBlocker settings again. Click on „system“ and shutdown your
eBlocker. Remove the device from your computer and from the power supply. Don’t forget to reconnect
your computer to the network and/or to reactivate your Wi-Fi. Now connect your eBlocker to your router
and to your power supply again.
5.8 More help: Our forum and support
Many useful answers to common questions can be found in our forum at http://forum.eBlocker.com
We are pleased to assist you via email as well (see Appendix D).

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6 Tips and Tricks
6.1 The individual setup –eBlocker overtaking the DHCP server
Available for eBlocker Base, eBlocker Pro and eBlocker Family
You have connected the eBlocker and are now having trouble with your network?
This may be because you are using a router that is not immediately compatible with the plug & play
feature of the eBlocker.
However, you do not have to give up the protection of the eBlocker and can put the eBlocker into
operation in just four simple steps.
If you do not understand a term, you will find explanations for all technical terms in the glossary of our
manual.
Find out how to deactivate the DHCP server of your router through the detailed information
in your router manual.
Click on “Network” in your eBlocker settings and go to the network assistant.
Read the preparations carefully and click on the button “Next”.
Read the process carefully and click on the button “Next”.
Now please write down or print out the displayed settings. After doing so, click on the button
“Next”.
Confirm all three steps and click on “Perform and Reboot”.
Your eBlocker is fully configured after the reboot. Now your router is next to be converted.
Log into your router as an administrator.
You have to change the settings for some routers (e.g. from standard to extended).
Deactivate the DHCP server of your router and save the settings.
Finally renew the so called DHCP lease for all active client devices that are located in your
network (computer, notebook, smartphone, etc.).
It is important to renew the DHCP lease, so all client devices will not use the old network information.
You will receive the new DHCP lease easily through disconnecting the network connection from the
client devices, for example. Some devices also provide the button „Update DHCP lease“ in their network
settings.
Note: If you want to undo this setting you have to activate the DHCP server in your router first.
Deactivate the DHCP server of your eBlocker afterwards or set your eBlocker to “automatic” in the
network settings.
6.2 Adding the eBlocker certificate
We recommend our customers to add the eBlocker certificate into their operation system first. Most of
the browsers and programs need to use the eBlocker certificate to have access to HTTPS sites. Several
programs have their own certificate stores. How the eBlocker certificate is inserted into these certificate
stores, we describe in this segment.

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6.2.1 macOS
You have added the certificate with only a few clicks. Open the Safari browser.
Open the eBlocker HTTPS configuration page..
Click on the button add certificate, to save the eBlocker certificate.
Go to programs/applicationprograms and open the keychain Access application.
Choose keychain system and the category certificate.
Go to the menu and choose storage / import objects… .
Choose the downloaded eBlocker certificate for the file dialog and click on open.
You will eventually be asked to type the administration password.
Double-click on the imported eBlocker certificate.
Choose „always trust“ in the drop-down menu Secure Sockets Layer (SSL).
Close the window. Type in the administrator password, if you are asked.
The eBlocker certificate has now been added into macOS. Most of the browsers and programs can
have access to the eBlocker certificate now.
Here a list of a few common browsers you can have access to the eBlocker controlbar on HTTPS sites
with.
Safari
Google Chrome
Opera
Vivaldi
Yandex