EcoWater HydroLink 3700 Series User manual

OWNER’S MANUAL
Systems tested and certified by NSF International
against NSF/ NSI Standard 44 for hardness reduction
and efficiency and the reduction of barium and radium
226/228, and certified to NSF/ NSI Standard 372.
ERR3700R20, ERR3702R30 & ERR3702R50 are
tested and certified by NSF International against
NSF/ NSI Standard 42 for chlorine taste and odor.
Systems tested and certified by
the Water Quality ssociation against CS B483.1.
How to operate your EcoWater Systems
Water Conditioner/Refiner
SERIES 3700 & 3702
HydroLink®& HydroLink Plus®
Conditioners (ECR)
Refiners (ERR)
Chloramine & Chlorine Conditioner (ERRC)Ù
EcoWater Systems LLC
P.O. Box 64420, St. Paul, MN 55164-0420
www.ecowater.com
Designed, Engineered &
Assembled in the U.S.A.
ÙModel ERRC3702R50 has not been tested or certified
by NSF International or the Water Quality ssociation.
7365150 (Rev. F 8/31/18)

2
SAFETY GUIDES
Follow the installation instructions carefully. Failure to
install the EcoWater Systems conditioner/refiner proper-
ly voids the warranty.
Before you begin installation, read this entire manual.
Then, obtain all the materials and tools you will need to
make the installation.
Check local plumbing and electrical codes. The
installation must conform to them.
Use only lead-free solder and flux for all sweat-solder
connections, as required by state and federal codes.
Use care when handling the EcoWater Systems condi-
tioner/refiner. Do not turn upside down, drop, or set on
sharp protrusions.
Do not locate the EcoWater Systems conditioner/refiner
where freezing temperatures occur. Do not attempt to
treat water over 120°F. Freezing, or hot water dam-
age voids the warranty.
The EcoWater Systems conditioner/refiner requires a
minimum water flow of 3 gallons per minute at the inlet.
Maximum allowable inlet water pressure is 125 psi.
If daytime pressure is over 80 psi, nighttime pressure
may exceed the maximum. Use a pressure reducing
valve if necessary ( dding a pressure reducing valve
may reduce the flow).
The EcoWater Systems conditioner/refiner works on
24V DC electrical power, supplied by a direct plug-in
power supply (included). Be sure to use the included
power supply, and plug it into a nominal 120V, 60 Hz
household outlet that is in a dry location only, ground-
ed and properly protected by an over current device
such as a circuit breaker or fuse.
This system is not intended to be used for treating water
that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system.
If conditioner/refiner is being used to reduce barium
and/or radium 226 and 228, please verify performance
by contacting Legend Technical Services, an independ-
ent laboratory, at 1-800-949-8220 for testing treated
water supply, or check the water testing section of your
local phone directory.
FCC NOTICE
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device, pur-
suant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio fre-
quency energy and, if not installed and used in accor-
dance with the instructions may cause harmful interfer-
ence to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful inter-
ference to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
=Reorient or relocate the receiving antenna.
=Increase the separation between the equipment and
receiver.
=Connect the equipment into an outlet on a circuit dif-
ferent from that to which the receiver is connected.
=Consult the dealer or an experienced radio/TV tech-
nician for help.
Changes or modifications not expressly approved by
EcoWater Systems could void the user’s authority to
operate the equipment.
This device complies with Industry Canada Standard
RSS-210. Operation is subject to the following two con-
ditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including
interference that may cause undesired operation of the
device.
Ce dispositif est conforme avec la norme CNR-210
d’Industrie Canada. Le fonctionnement du dispositif
est sujet aux deux conditions suivantes: (1) le dispositif
ne doit pas causer de brouillage, et (2) le dispositif doit
accepter tous brouillages, incluant tous brouillages qui
peut nuire au bon fonctionnement du dispositif.
European Directive 2002/96/EC requires all
electrical and electronic equipment to be dis-
posed of according to Waste Electrical and
Electronic Equipment (WEEE) requirements.
This directive or similar laws are in place
nationally and can vary from region to region.
Please refer to your state and local laws for
proper disposal of the equipment.
TABLE OF CONTENTS Page
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications & Performance Claims . . . . . . . . . . 5-6
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Planning Installation . . . . . . . . . . . . . . . . . . . . . . . . . 9
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Wi-Fi Systems: Setup, Connect & Registration . 13-16
Non-Wi-Fi Systems: Setup & Remote . . . . . . . . 17-27
Conditioner/Refiner Operation . . . . . . . . . . . . . . 28-41
Service Information . . . . . . . . . . . . . . . . . . . . . . 42-47
dding Salt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . 45
Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-55
ECOWATER
SYSTEMS Table of Contents & Safety Guides

3
ECOWATER
SYSTEMS Warranty
LIMITED W RR NTY
EcoWater Systems LLC Advantage Warranty
Series 3700 & 3702 Water Conditioning System
Congratulations! You have just purchased the highest quality water conditioning product on the market.
To whom is this warranty extended?
EcoWater Systems LLC warrants its products to the original owner and guarantees that the products will be free from defects
in materials and workmanship from the original date of installation.
How does my warranty work?
If, during the respective warranty period, a part proves, after inspection by EcoWater, to be defective, EcoWater will, at its
sole option repair or replace that part at no charge, other than normal shipping, installation or service charges.
What is covered by the warranty?
EcoWater Systems LLC guarantees that,
for the LIFETIME of the original owner, the S LT T NK and the MINER L T NK will not rust, corrode, leak, burst, or in any
other manner fail to perform their proper functions, and that,
for a period of TEN (10) YE RS, the V LVE BODY will be free of defects in materials and workmanship and will perform its
proper function, and that,
for a period of SEVEN (7) YE RS, the ELECTRONIC F CEPL TE will be free of defects in materials and workmanship and
will perform its normal functions, and that,
for a period of FIVE (5) YE RS, LL OTHER P RTS, including the HYDROLINK®REMOTE will be free of defects in materi-
als and workmanship and will perform their normal functions.
Only on models designated as ERR on the rating decal, is the MEDI BED guaranteed, for the LIFETIME of the original owner,
to be free of defects in materials and workmanship and to reduce chlorine taste and odor from a municipal water supply.
Only on models designated as ERRC on the rating decal, is the MEDI BED guaranteed, for a period of TEN (10) YE RS, to
reduce chloramines and chlorine taste and odor from a municipal water supply.
How do I obtain warranty service?
Should you need service, your local, independent EcoWater Dealer is only a phone call away.
PHONE:____________________________________________________________
To obtain warranty service, notice must be given, within thirty (30) days of the discovery of the defect, to your local EcoWater
Systems dealer.
If I need a part replaced after the factory warranty expires, is the replacement part warranted?
Yes, EcoWater Systems LLC warrants F CTORY REP IRS as well as all REPL CEMENT P RTS for a period of 90 D YS.
This warranty does not include normal shipping, installation or service charges.
Are any additional warranties available?
We are pleased to say, YES! EcoWater Systems LLC sells an EXTENDED, P RTS ONLY W RR NTY for the ELECTRON-
ICS portion of your product. This warranty is called the “Perfect 10” and extends the warranty on the electronic F CEPL TE,
WIRING H RNESS, DRIVE MOTOR, POWER SUPPLY, POWER CORD, SENSOR HOUSING, and MICRO SWITCHES to a
total of TEN (10) YE RS from the date of original installation. Your local dealer will provide details regarding this warranty or
will refer you to the factory for additional information. In addition, the 3700 & 3702 SERIES product carries the CREST OF
EXCELLENCE GU R NTEE that, should you experience a repetitive problem that remains uncorrected, EcoWater will, dur-
ing the FIRST YE R OF INST LL TION, replace the product with the exact or comparable product.* This guarantee may be
subject to normal shipping and installation or service charges.
General Provisions
The above warranties are effective provided the water conditioner/refiner is operated at water pressures not exceeding 125
psi, and at water temperatures not exceeding 120°F (and on a municipal chlorinated water supply - models designated as
ERR on the rating decal); provided further that the water conditioner/refiner is not subject to abuse, misuse, alteration, neg-
lect, freezing, accident or negligence; and provided further that the water conditioner/refiner is not damaged as the result of
any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake. EcoWater Systems LLC is
excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or
other circumstances beyond its control.
*THERE RE NO W RR NTIES ON THE W TER CONDITIONER/REFINER BEYOND THOSE SPECIFIC LLY DESCRIBED BOVE. LL
IMPLIED W RR NTIES, INCLUDING NY IMPLIED W RR NTY OF MERCH NT BILITY OR OF FITNESS FOR P RTICUL R PUR-
POSE, RE DISCL IMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE BOVE PERIODS. THE SOLE OBLIG TION OF
ECOW TER SYSTEMS LLC UNDER THESE W RR NTIES IS TO REPL CE OR REP IR THE COMPONENT OR P RT WHICH
PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, ND ECOW TER IS NOT LI BLE FOR CONSEQUENTI L OR
INCIDENT L D M GES. NO ECOW TER DE LER, GENT, REPRESENT TIVE, OR OTHER PERSON IS UTHORIZED TO EXTEND
OR EXP ND THE W RR NTIES EXPRESSLY DESCRIBED BOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or conse-
quential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal
rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.

4
ECOWATER
SYSTEMS Guarantee
Crest of Excellence
GUARANTEE
for the EcoWater Series 3700 & 3702 Water Conditioning Systems
Satisfied customers are our most valuable asset, and EcoWater has been dedicated to the manufacture
of the highest quality water conditioning equipment and to the satisfaction of its customers for over 85
years. When you purchase EcoWater equipment you’re buying quality; and that is exactly what we expect
you to receive!
The Crest of Excellence Performance Guarantee assures you that satisfying customers is our primary con-
cern, and allows you to feel secure and confident with the quality of your purchase.
If during the first year of installation, the unit does not perform the function for which it was designed, and
the repetitive problem remains uncorrected, we will – under the Crest of Excellence Performance Guaran -
tee and at no charge to you – replace the unit with identical equipment or with equipment of comparable
features and capabilities.
The Crest of Excellence Performance Guarantee applies to new equipment which is purchased and serv-
iced through uthorized EcoWater Dealers, and is not applicable to equipment which is damaged or
destroyed by forces of nature, abuse, neglect or misuse.
It’s just that easy! Quality and satisfaction are what you are buying and the Crest of Excellence
Performance Guarantee is our promise that you’ll get what you pay for!
For future reference, enter the following information:
Model No. ______________________ Installation Date ________________
_
Serial No. (includes date code) ___________________________________________ _
Water Hardness _________ GPG Iron Content _________ PPM
Model No. and Serial No. are on the shipping carton and on the conditioner/refiner’s rating decal.

5
SPECIFICATIONS
ECR3700R20 ERR3700R20 ECR3700R30 ECR3702R30 ERR3702R30
Model Code HR20 HR20+ HR30 2H30 2H30+
Rated Softening Capacity
(Grains @ lb. Salt Dose)
5,500 @1.1
13,700 @4.3
18,400 @7.5
6,000 @1.3
14,900 @5.1
20,000 @8.9
8,100 @1.6
20,100 @6.3
27,100 @11.0
8,100 @1.6
20,100 @6.3
27,100 @11.0
8,100 @1.6
20,100 @6.3
27,100 @11.0
Rated Efficiency (gr./lb. of Salt at Min. Salt Dose) 5,030 4,610 5,030 5,030 5,030
Water Used During Regeneration 4.6 gal./1,000 grains 5.0 gal./1,000 grains 4.5 gal./ 1,000 grains 4.5 gal./1,000 grains 5.0 gal./1,000 grains
Service Flow Rate (gpm) 9.0 8.0 11.0 11.0 8.0
Pressure Drop at Service Flow Rate (psi) 10 7 8 8 8
Intermittent Flow Rate (gpm) @ 15 psi p12.0 14.8 16.5 16.5 14.2
Intermittent Flow Rate (gpm) @ 30 psi p19.4 23.6 25.8 25.8 21.4
mount of High Capacity Resin (cu. ft.) 0.60 0.71 0.89 0.89 0.88
Water Supply Max. Hardness (gpg) 40 50 60 60 60
Water Supply Max. Clear Water Iron (ppm) ¢10 10 12 12 12
Min.-Max. Working Pressure (psi) u20 - 125
Min.-Max. Operating Temperature (°F) 40 - 120
Min. Water Supply Flow Rate (gpm) 3
Max. Flow Rate (gpm) to Drain during Recharge 2.4 3.0 3.0 3.0 3.0
SPECIFICATIONS
ECR3702R40 ECR3702R50S ERR3702R50 ECR3702R70 ERRC3702R50
Ù
Model Code 2H40 2H50 2R50 2H70 2H50+
Rated Softening Capacity
(Grains @ lb. Salt Dose)
10,900 @2.2
27,000 @8.5
36,300 @14.8
21,600 @4.5
39,500 @11.0
50,000 @17.4
21,000 @4.7
35,300 @9.7
49,900 @19.5
32,900 @6.2
57,600 @12.8
71,500 @25.6
21,600 @4.5
39,500 @11.0
50,000 @17.4
Rated Efficiency (gr./lb. of Salt at Min. Salt Dose) 5,030 4,800 4,440 5,310 4,800
Water Used During Regeneration 4.7 gal./1,000 grains 3.8 gal./1,000 grains 3.9 gal./ 1,000 grains 2.9 gal./1,000 grains 3.8 gal./1,000 grains
Service Flow Rate (gpm) 12.0 20.0 10.9 12.0 12.0
Pressure Drop at Service Flow Rate (psi) 13 13 8 11 10
Intermittent Flow Rate (gpm) @ 15 psi p13.6 21.5 15.8 17.0 15.0
Intermittent Flow Rate (gpm) @ 30 psi p21.6 32.2 24.0 22.0 21.0
mount of High Capacity Resin (cu. ft.) 1.18 1.53 1.56 2.05 1.53
Water Supply Max. Hardness (gpg) 75 95 95 125 95
Water Supply Max. Clear Water Iron (ppm) ¢15 15 15 15 15
Min.-Max. Working Pressure (psi) u20 - 125
Min.-Max. Operating Temperature (°F) 40 - 120
Min. Water Supply Flow Rate (gpm) 3
Max. Flow Rate (gpm) to Drain during Recharge 3.0 4.0 4.0 4.0 4.0
ECOWATER
SYSTEMS Specifications & Performance Claims
pIntermittent flow rate does not represent the maximum service flow rate used for determining the unit’s rated capacity and effi-
ciency. Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
The validity of these flow rates is verified by Water Quality ssociation (WQ ).
¢Capacity to remove clear water iron is substantiated by independent laboratory test data. State of Wisconsin requires additional
treatment if water supply contains greater than 5 ppm clear water iron.
uCanada working pressure limits: 1.4 - 7.0 kg/cm².
ÙModel ERRC3702R50 has not been tested or certified by NSF International or the Water Quality ssociation.
These units conform to NSF/ NSI 44 for the specific performance claims as verified and substantiated by test data.

6
ECOWATER
SYSTEMS Specifications & Performance Claims
These models are efficiency rated. The efficiency rating is valid only at the minimum salt dose and the service flow rate.
The softeners have a demand initiated regeneration (D.I.R) feature that complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in their operation.
These softeners have a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of
salt (based on sodium chloride) and shall not deliver more salt than their listed rating or be operated at a sustained maxi-
mum service flow rate greater than their listed rating. These softeners have been proven to deliver soft water for at least
ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests described
in NSF/ NSI Standard 44. These tests represent the maximum possible efficiency that the system can achieve.
Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficien-
cy, due to individual application factors including water hardness, water usage, and other contaminants that reduce a soft-
ener's capacity.
While testing was performed under standard laboratory conditions, actual performance of the system may vary based on
local water conditions.
PERFORMANCE CLAIMS
Contaminant Influent
Challenge Level
Maximum Allowable
Product Water Level
Barium 10 ±10% mg/L 2.0 mg/L
Radium 226/228 25 pCi/L 5 pCi/L
Models ERR3700R20, ERR3702R30 and ERR3702R50 have been tested according to NSF/ NSI Standard 42 for
the reduction of chlorine taste and odor. The concentration of the indicated substance in water entering the system
was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in
NSF/ NSI Standard 42.
Model
ERR3700R20
Model
ERR3702R30
Model
ERR3702R50
0.50 ppm
0.75 ppm
Rated Capacity at Chlorine Concentration** of: 1.0 ppm
1.5 ppm
2.0 ppm
2,920,000 gal.*
1,950,000 gal.*
1,460,000 gal.*
950,000 gal.*
730,000 gal.*
3,650,000 gal.*
2,440,000 gal.*
1,820,000 gal.*
1,910,000 gal.*
912,000 gal.*
4,867,000 gal.*
3,250,000 gal.*
2,433,000 gal.*
1,583,000 gal.*
1,217,000 gal.*
*From independent laboratory test data.
** Typical residential chlorine concentration is 0.5 to 1.0 ppm.
Test parameters include: pH = 7.5 ±0.5, flow rate = 7.5 gpm,
and dynamic pressure = 35 ±5 psig.
PERFORMANCE CLAIMS
Substance Influent
Challenge Level
Reduction
Requirement
Chlorine 2.0 ±10% mg/L 50%
MODEL ERRC3702R50 PERFORMANCE CLAIM
Substance Influent
Challenge Level Reduction Requirement
Chloramines 3 mg/L >70% @ 10 gpm for 34,000 gal.***
*** From manufacturer’s test data.
Model ERRC 3702R50 has not been tested or certified by NSF International or the Water Quality ssociation.

FRONT VIEWSIDE VIEW
A
B
IN - OUT
C
TOP VIEW
20"
14"
IN
3-3/4"
OUT
7
ECOWATER
SYSTEMS Dimensions
FIG. 1
SIDE VIEW FRONT VIEW
TOP VIEW
3-3/4”
IN
OUT
IN - OUT
14”
20”
Model Nominal Resin
Tank Size
ECR3700R20 8” dia. x 35”
ECR3700R30 10” dia. x 35”
ERR3700R20
Cabinet Models
39-1/2”
34-1/4”
44-7/8”

8
A
FRONT VIEW
SIDE VIEW
TOP VIEW
14-1/4"
13-5/8"
IN
3-3/4"
OUT
IN - OUT
B
20"
14"
39-1/4"
34-1/4"
14-1/4”
FIG. 2
SIDE VIEW FRONT VIEW
TOP VIEW
13-5/8”
3-3/4”
IN
OUT
IN - OUT
20”
BRINE T NK
ECOWATER
SYSTEMS Dimensions
14”
34-1/4”
39-3/8”
Model Nominal Resin
Tank Size
Dimension
A
Dimension
B
ECR3702R30 10” dia. x 35” 45” 39-1/8”
ERR3702R30 10” dia. x 47” 57” 51-1/8”
ECR3702R40
ECR3702R50S
12” dia. x 54” 63” 57-1/8”
ERR3702R50
ECR3702R70
ERRC3702R50
B
A
Two-Tank Models

9
ECOWATER
SYSTEMS Planning Installation
FIG. 3
TYPICAL INSTALLATION ILLUSTRATIONS
120V, 60 Hz
electrical outlet
brine tank overflow
hose (optional) -
Install when a drain
is available below
level of elbow fitting.
Do not elevate hose.
valve drain hose
(do not elevate more
than 8 ft.)
NOTE: Faceplate and support not
shown for clarity of drawing
EcoWater Systems
bypass valve
#7214383
C BINET
MODEL
TWO-T NK
MODEL
INLET
OUTLET
OUTLET
INLET
power supply
(included)
power cord
to controller
power cord
to controller
H RD
W TER
H RD
W TER
CONDITIONED
W TER
M IN W TER PIPE
M IN W TER PIPE
valve drain hose
(do not elevate more
than 8 ft.)
INLET / OUTLET PLUMBING OPTIONS
=LW YS INST LL either an EcoWater Systems bypass
valve #7214383, or a 3-valve bypass system. Bypass
valves allow you to turn off water to the conditioner/
refiner for repairs if needed, but still have water in
house pipes.
3-Valve
Bypass
System
OTHER REQUIREMENTS
=If installing in an outside location, you must take the
steps necessary to assure the conditioner/refiner,
installation plumbing, wiring, etc., are as well protect-
ed from the elements, contamination, vandalism,
etc., as when installed indoors.
= 120V, 60 Hz, grounded, continuously “live” electrical
outlet is needed, in a dry location near the EcoWater
Systems conditioner/refiner.
= drain is needed for recharge discharge water. floor
drain is preferred, close to the EcoWater Systems con-
ditioner/refiner. laundry tub, standpipe, etc., are other
options. Be sure to provide a 1-1/2" minimum air gap,
to prevent possible sewer water backup.
brine tank
overflow hose
(optional) -
Install when a
drain is avail-
able below
level of elbow
fitting. Do not
elevate hose.
to drain - provide a
1-1/2” minimum air gap.
Secure the valve drain hose
in place to keep over drain.
to drain - provide a
1-1/2” minimum air gap.
Secure the valve drain hose
in place to keep over drain.

o--ring (2)
turbine
support
clip (2)
copper tube (2)
VALVE INLET
copper
tube o--ring
clip
turbine
support
A.
B.
Bypass
Valve
Installation
copper
tube (2)
o--ring (2)
10
e. Take the rubber grommet and hose adaptor elbow from the
parts bag. Push grommet into the hole in the back of the
brine tank. Then insert the larger diameter end of the elbow
through the grommet.
f. Locate the brine tank cable, one end of which is shipped
plugged into the back of the electronic controller (PW ). t
the loose end of this cable, identify the tank light, salt level
sensor and cover sensor. Insert each of these three items
into their corresponding slots in the rim, as shown in Figure 4.
g. Route the cable through the clip at the back of the rim.
h. Snap the brine tank cover assembly onto the rim, being
careful not to pinch the wires of the brine tank cable.
3. INSTALL BYPASS VALVE and/or COPPER
TUBES
a. If installing an EcoWater Systems Bypass Valve, put
lubricated o-ring seals onto both bypass valve ports (See
Figure 5B). Carefully slide the bypass valve into the condi-
tioner/refiner valve and install the "C" clips.
b. Slide a lubricated o-ring seal onto each of the copper
tubes. Carefully insert the copper tubes into the bypass valve
(See Figure 5B), or into the conditioner/refiner valve (Figures
5 & 5 ). Then install the “C'' clips.
NOTE: For lubrication, use silicone grease approved for
potable water supplies.
4. TURN OFF WATER SUPPLY
a. Close the main water supply valve near the well pump or
water meter.
b. Shut off the electric or fuel supply to the water heater.
c. Open high and low faucets to drain all water from the
house pipes.
5. INSTALLING THREE-VALVE BYPASS
If installing a 3-valve bypass system, plumb as needed using
Figure 3 as a guide. When installing sweat copper, be sure to
use lead-free solder and flux, required by federal and state
codes. Use pipe joint compound on outside pipe threads.
1. UNPAC ING
EcoWater Systems conditioner/refiner models R20, R30 and
R40 are shipped from the factory in one carton. The carton
also includes a bag of small parts needed to assemble and
install the unit, plus this manual.
EcoWater Systems conditioner/refiner models R50 and R70
are shipped from the factory in two cartons. One contains the
resin tank/controller assembly, a bag of small parts needed to
assemble and install the unit, plus this manual. The other
contains the assembled brine tank.
Thoroughly check the EcoWater Systems conditioner/refiner
for possible shipping damage and parts loss. lso inspect
and note any damage to the shipping carton. Notify the trans-
portation company if damage is present. EcoWater Systems
is not responsible for in-transit damages.
Remove and discard (RECYCLE) all packing materials. We
suggest you keep the small parts in the bag until you are
ready to use them.
2. BRINE TAN (on two-tank models)
Complete all steps below for R20, R30 and R40 models. For
models shipped with an assembled brine tank (R50 and R70),
unsnap the brine tank cover assembly from the rim (pull on
the hand hold along the back) and do steps f through h.
a. Snap the rim into place on the brine tank (See Fig. 4).
b. Lower the brinewell, with the slots at the bottom, into the
brine tank. Then use the screw and nut from the parts bag to
fasten the brinewell in place along the side of the tank.
c. Lower the brine valve into the brinewell. Push the tubing
into the brinewell top slot (Fig. 4) and route it out through the
hole in the back of the rim.
d. Install the brinewell cover.
FIG. 5
ECOWATER
SYSTEMS Unpacking & Installation
FIG. 4
Nut
Brine
tank
Rim
Slots
Screw
Brine
valve
Brinewell
Grommet
Elbow
Brinewell
cover
Brine
tubing
Tank light
Salt level sensor
Lid sensor
Cable to
Controller

11
6. ASSEMBLE INLET & OUTLET PLUMBING
Measure, cut, and loosely assemble pipe and fittings from the
main water pipe (or from the bypass valves installed in Step
5), to the inlet and outlet copper tubes, installed in Step 3b.
Be sure hard water supply pipe goes to the valve inlet side.
Trace the water flow direction to be sure.
7. CONNECT INLET & OUTLET PLUMBING
a. SOLDERED COPPER
(1) Thoroughly clean and flux all joints.
(2) Pull the plastic “C'' clips and remove the inlet and outlet
tubes from the valve. Remove o-rings from the tubes. DO
NOT solder with tubes in the valve. Soldering heat will
damage the valve.
NOTE: If installing a ground as shown in Figure 6 , place
ground clamps on copper tubes before soldering (See Step
7a).
(3) Make all solder connections. Be sure to keep fittings fully
together, and pipes square and straight.
b. THREADED PIPE
(1) pply pipe joint compound to all outside pipe threads.
(2) Tighten all threaded joints.
(3) If soldering to the inlet and outlet tubes, observe Step 7a
above.
c. CPVC PLASTIC PIPE
(1) Clean, prime and cement all joints, following the manufac-
turer's instructions supplied with the plastic pipe and fittings.
(2) If soldering to the inlet and outlet tubes, observe Step 7a
above.
8. COLD WATER PIPE GROUNDING
The house cold water pipe (metal only) is often used as a
ground for the house electrical system. The 3-valve bypass
type of installation, shown in Figure 3, will maintain ground
continuity. If you use the plastic bypass, continuity is broken.
To restore the ground, do either step 8a or 8b following.
a. Use the EcoWater ground clamp kit (not included) to make
a jumper across the inlet and outlet pipes (See Figure 6 ).
b. Install a #4 copper wire across the removed section of
main water pipe, securely clamping at both ends (See Figure
6B) – parts not included.
9. INSTALL VALVE DRAIN HOSE
NOTE: See valve drain options on Page 9.
a. Elevating the drain hose may cause back pressure that
could reduce the brine draw during recharge. If raising the
drain line overhead is required to get to the drain point, meas-
ure the inlet water pressure to the conditioner/refiner first. For
inlet pressures between 20 and 50 psi, do not raise higher
than 8 feet above the floor. For inlet pressure above 50 psi,
the drain line may be raised to a maximum height of 14 feet.
b. Connect a length of 1/2" I.D. hose (check codes) to the
valve drain elbow, on the controller. Use a hose clamp to
hold the hose in place. Route the hose out through the notch
in the back of the top cover.
c. Route the drain hose to a floor drain or other suitable drain
point. Secure the end to prevent splashing or “whipping” dur-
ing recharges. Be sure to provide a 1-1/2" minimum air gap,
to prevent possible sewer water backup.
10. INSTALL BRINE TAN OVERFLOW
HOSE (OPTIONAL)
a. Connect a length of 1/2" I. D. hose to the brine tank over-
flow elbow and secure in place with a hose clamp.
b. Route the hose to the floor drain, or other suitable drain
point no higher than the drain fitting on the tank. If the tank
overfills with water, the excess water flows to the drain point.
11. On Two-tank models, connect the brine tubing
to the nozzle and venturi housing.
FIG. 6 FIG. 7 FIG. 8
ECOWATER
SYSTEMS Installation
D
ground wire
clamp (2)
nozzle &
venturi
o--ring
Note: To ease brine tubing con-
nection, use the elbow and o--ring
seal as shown. Lubricate the o--
ring and insert into the elbow. Turn
the elbow on and tighten. Then,
back--off up to one turn, as need-
ed.
B
A
3--ValveBypass
OUTLET
VALVE
INLET
VALVE
BYPASS
VALVE
refiner
refiner
EcoWaterSystems
Bypass Valve
Dfor SERVICE:
-- Openthe inletand outlet
valves.
-- Close the bypass valve.
for BYPASS:
-- Close the inletand outlet
valves.
-- Openthe bypass valve.
PUSHIN
for bypass
PULL OUT
for service
nut--ferrule
screen
ground
clamp
tubing
to conditioner/
from conditioner/

12
12. PRESSURE TESTING FOR LEA S,
PROGRAMMING THE CONTROLLER &
RINSING THE MEDIA
To prevent excessive air pressure in the EcoWater
Systems conditioner/refiner and plumbing system, do
the following steps EXACTLY in order:
a. Fully open two or more conditioned cold water faucets
nearby the EcoWater Systems conditioner/refiner.
b. Place the bypass valve(s) in bypass position (See
Figure 8).
c. Fully open the main water supply valve. Watch until the
flow from the opened faucets becomes steady, with no
spurting or air bubbles.
d. fter about three minutes, open a hot water faucet for
one minute, or until all air is expelled.
e. Close all faucets and check your plumbing work for
leaks.
f. Make sure the conditioner/refiner’s valve drain hose is
hooked up and the open end directed to a floor drain,
laundry tub or other suitable type of drain.
g. Make sure the conditioner/refiner’s bypass valve is in
the bypass position.
h. Plug in the power supply.
i. Program the electronic controller: Follow the Setup
Procedure on Pages 13-15 for a Wi-Fi system (or Page 17
for a non-Wi-Fi system) to program the electronic con-
troller with basic operating information, such as time and
water hardness. fter completing the setup procedure,
continue with “j. Start a recharge”, below.
j. Start a recharge: From the rolling status screens, press
the SELECT (¡) button to display the Main menu. Make
sure Recharge is highlighted, then press SELECT (¡).
Press DOWN (6) to scroll to Recharge now, then press
SELECT (¡) twice. You should hear the valve motor run
as the conditioner/refiner begins recharging. Use the
RIGHT (4) button to advance the valve to the backwash
position.
k. Once the unit is in backwash, place bypass valve(s) into
the service position, as follows:
(1) SINGLE BYP SS V LVE: Slowly move the valve
stem toward service position, pausing several times to
allow the unit to pressurize slowly.
(2) 3-V LVE BYP SS: Fully close the bypass valve and
open the outlet valve. Slowly open the inlet valve,
pausing several times to allow the unit to pressurize
slowly.
l. Let the conditioner/refiner complete the backwash and
fast rinse cycles (takes 10-12 minutes). When the
recharge cycle ends, the conditioner/refiner valve returns
to the service position.
13. ADD WATER AND SALT TO THE BRINE
TAN
a. Using a pail or garden hose, add about 3 gallons of
water into the brine tank. DO NOT pour into the brinewell.
b. dd salt to the brine tank. It is recommended to fill the
brine tank no more than 1/2 full. Level the salt when fin-
ished adding. You can use most water conditioner salts,
but it must be clean. Recommended nugget, pellet or
coarse solar salts have less than 1% impurities.
NOTE: See page 42 for additional information on salt.
14. SANITIZING THE ECOWATER SYSTEMS
CONDITIONER/REFINER
Care is taken at the factory to keep your EcoWater
Systems conditioner/refiner clean and sanitary. However,
during shipping, storage, installing and operating, bacteria
could get into the unit. For this reason, sanitizing as fol-
lows is suggested* when installing.
a. Remove the brinewell cover and pour about 1-1/2 oz. (2
to 3 tablespoons) of common household bleach into the
conditioner/refiner brinewell. Replace the brinewell cover.
b. Make sure the bypass valve is in the service position.
c. Start a recharge: From the rolling status screens, press
the SELECT (¡) button to display the Main menu. Make
sure Recharge is highlighted, then press SELECT (¡).
Press DOWN (6) to scroll to Recharge now, then press
SELECT (¡) twice. You should hear the valve motor run
as the conditioner/refiner begins recharging. This
recharge draws the sanitizing bleach into and through the
conditioner/refiner. ny air remaining in the unit is purged
to the drain.
d. fter the recharge has completed, fully open a cold
water faucet, downstream from the conditioner/refiner, and
allow 50 gallons of water to pass through the system. This
should take at least 20 minutes. Close the faucet.
15. RESTART THE WATER HEATER
Turn on the electric or fuel supply to the water heater, and
light the pilot, if applies.
NOTE: The water heater is filled with hard water and, as
hot water is used, it refills with conditioned water. In a few
days, the hot water will be fully conditioned. To have fully
conditioned hot water immediately, wait until the recharge
(Step 14) is complete, then drain the water heater until
water runs cold.
16. NON-WI-FI SYSTEMS ONLY: REMOTE
If your system includes a remote, see Pages 17-27 for
setup procedure, remote unpacking, connecting and oper-
ating instructions.
*Recommended by the Water Quality ssociation. On some
water supplies, the EcoWater Systems unit may need periodic
disinfecting.
ECOWATER
SYSTEMS Installation

13
SETUP PROCEDURE
When the EcoWater Systems conditioner/refiner is
plugged in for the first time, a beep sounds and the dis-
play briefly shows a logo, followed by model informa-
tion. Next, a series of “wizard” screens prompts you to
enter basic operating information:
FIG. 10
1. LANGUAGE If the desired language already has a
dot next to it (See Figure 10), go to Step 2.
Otherwise, press the conditioner/refiner’s DOWN (6)
or UP (5) buttons to scroll to the desired language,
then press the SELECT (¡) button to choose it.
2. Press the SELECT (¡) button to advance to the next
“wizard” screen.
Pushbutton (WPS)
Browser
Skip
Wireless setup
FIG. 11
NOTE: Wireless Setup can also be done after the rest
of the Setup Procedure (Steps 16-28) has been
completed. From the Main menu, go down to
the Advanced settings menu and select
Wireless setup.
3. WIRELESS SETUP Choose how you will connect
the softener to your home’s wireless network:
Browser: You can connect using the browser on your
laptop, tablet or phone. Skip to Step 7.
OR
Pushbutton: If your wireless router has a WPS (Wi-
Fi Protected Setup) or Push to Con -
nect button, you can use this method to
connect. Proceed to Step 4.
English
Español
Français
Language
ECOWATER
SYSTEMS Setup Procedure for Wi-Fi Systems
Push wireless router
button
Wireless setup
Cancel
FIG. 12
Connected!
Key:
abc123
Wireless setup
Continue
FIG. 13
Pushbutton (WPS) Option
4. Use the SELECT (¡) button to choose Pushbutton
(WPS). The softener display will change to show
“Push wireless router button”.
5. Press the WPS or Push to Connect button on your
router and wait for a minute or two to see if the dis-
play changes again to “Connected” and gives you a
key code. If not, you may need to cancel and use
the browser option.
6. Once the key code is displayed, write it down. It will
be used when you register your system on the Eco -
Water web site. Proceed to Step 16 on the next page.
NOTE: If the “Connected” message shows “
------ ”
(dashes) instead of a key code, it may be that
your router is not connected to the internet.
Verify that the router’s internet connection works
with your laptop or other device.
Browser Option
7. Press the conditioner/refiner’s DOWN (6) button to
scroll to Browser.
8. Press the SELECT (¡) button twice. The softener
display will change to show “See connection instruc-
tions”.
Pushbutton (WPS)
Browser
Skip
Wireless setup
FIG. 14
See connection
instructions
Wireless setup
Cancel
FIG. 15
continued on the next page
FIG. 9
Display LEFT
Button
RIGHT
Button
UP
Button
DOWN
Button
SELECT
Button

14
9. On your laptop,
tablet or phone,
activate the view of
wireless networks
in range. For
example, on a lap-
top, look for and
click on the wire-
less icon along the
lower right edge of
the screen. On a
phone, you should
go into “Settings”
and look for “Wi-Fi”.
10. You should see a
network named
“H2O-” followed by
12 characters.
Select this network
to connect your
device with it.
11. Once your device indicates that it is connected to
the H2O network, go to your internet browser
(Chrome, Firefox, Internet Explorer, etc.) and type in
this URL:
192.168.0.1
then click Go or press Enter.
FIG. 16
FIG. 17
12. fter a screen like the one shown above appears,
select your in-home wireless network and enter the
correct password.
13. The softener display should change to “Connected”
and give you a key code.
ECOWATER
SYSTEMS Setup Procedure for Wi-Fi Systems
Connected!
Key:
abc123
Wireless setup
Continue
FIG. 18
14. Once the key code is displayed (it may take a few
seconds) , write it down. It will be used when you
register your system on the EcoWater web site.
NOTE: If the “Connected” message shows “
------ ”
(dashes) instead of a key code, it may be that
your router is not connected to the internet.
Verify that the router’s internet connection works
with your laptop or other device.
15. On your laptop, tablet or phone, go back to the view
of networks in range, and make sure that your
device is connected back to your local network.
Finish Setting up the Softener
16. Once you have connected the Wi-Fi system and
written down your key code, press the SELECT (¡)
button to advance to the next “wizard” screen.
continued from the previous page
English
Metric
System units
FIG. 19
17. SYSTEM UNITS If the desired system already has
a dot next to it (See Figure 19), go to Step 18.
Otherwise, press the DOWN (6) or UP (5) buttons
to scroll to the desired system, then press the
SELECT (¡) button to choose it.
18. Press the SELECT (¡) button.
12:34 PM
Current time
FIG. 20
19. CURRENT TIME Press the DOWN (6) or UP (5)
buttons to set the current time (See Figure 20). Hold
the button down to rapidly advance. Be sure that M
or PM is correct. If the system units were set to met-
ric in Step 17, the clock will be in 24-hour format.
20. Press the SELECT (¡) button.
25 grains
Hardness
FIG. 21
NOTE: Do not increase the hardness setting to
compensate for iron in your water. The
electronic control compensates automatically
after you set the iron level in Step 23, below.
21. HARDNESS Press the UP (5) or DOWN (6) but-
tons to set the value of your water’s hardness (See
Figure 21).

15
Wireless information
DSN: AC000W000009876
Key:
abc123
FIG. 24
Model information
Wireless information
Water available
System information
0.0 PPM
Iron level
FIG. 22
Run system
Redo setup
Setup complete!
FIG. 23
22. Press the SELECT (¡) button.
23. IRON LEVEL Press the UP (5) or DOWN (6) but-
tons to set the value for iron in your water (See
Figure 22).
24. Press the SELECT (¡) button. The screen will
show “Setup complete!” (See Figure 23).
25. If, at this point, you want to go back and make
changes, press the DOWN (6) button to scroll to
Redo setup, then press the SELECT (¡) button
twice to repeat the “wizard” screens.
26. If no changes are desired, make sure Run system
has a dot next to it (See Figure 23) and press the
SELECT (¡) button. The unit begins normal opera-
tion, described on Page 28.
HOW TO REGISTER A SYSTEM ON THE
ECO WATER WEB SITE AS A DEALER
ECOWATER
SYSTEMS Setup Procedure for Wi-Fi Systems
NOTE: You can look up the current key code on your
softener’s controller. From the Main menu, go
down to the System information menu and
select Wireless information.
30. fter you’ve entered the key code in the Add
System screen, click the “Connect” button to
advance to the Customer Information screen.
31. Fill in the customer information (address, e-mail,
etc.). When entering a password, either have the
customer enter their own, or enter one for them and
give it to them. If you intend to share the system,
sharing needs to be done from the customer’s
account (See “How to Share a System” on the fol-
lowing page). When finished filling in the customer
information screen, click the “Save and Continue”
button.
NOTE: When filling in address information, be sure to
select the country before attempting to select a
state or province.
32. Fill in the System Settings screen and click the
“Save Settings” button.
33. Fill in the Dealer Communication Preferences
screen and click the “Save and Continue” button.
34. The message “Customer System Setup Complete”
should appear, along with the customer’s account
screen. t this point you can make changes or add
another system for this customer. When everything
is correct, return to the dealer Home page by click-
ing the “Home” tab along the top of the page.
35. On the dealer Home page, the new system you set
up should appear on the systems list.
NOTE: On the dealer Home page, the number of
shared systems is displayed below the bar
along the top of the screen. You can display
only shared systems by clicking “shared with
you”, and display all systems again by clicking
the “Home” tab. See the following page for
instructions on how to share a system.
NOTE: dealer registering softeners must log in as
a dealer, not as a customer.
27. In your internet browser, type in this URL:
http://wifi.ecowater.com
28. If you are a dealer, and have an account, log in to
your account and go to the next step. If you are a
customer, go to Page 16 for instructions to create
an account and register.
29. fter you’ve logged in to your dealer account, click
“ dd New Customer System” and then enter the
key code that you wrote down earlier. If you wait
too long between writing down the key code and
registering (an hour or less), the code may change.
This is a security feature. Look up the new key
code, as described in the following note.

16
ECOWATER
SYSTEMS Setup Procedure for Wi-Fi Systems
HOW TO CREATE AN ACCOUNT AND REG-
ISTER YOUR SYSTEM ON THE ECO WATER
WEB SITE AS A CUSTOMER
NOTE: dealer registering softeners must log in as
a dealer, not as a customer.
1. In your internet browser, type in this URL:
http://wifi.ecowater.com
2. If you are a new customer, click on “Create ccount”
to advance to the Create Your Account screen.
3. Fill in the account information (e-mail, password, lan-
guage, etc.). gree to the Terms of Use, and then
click the “Create ccount” button to advance to the
Customer Information screen.
4. Fill in the customer information (name, address, etc.).
When finished filling in the customer information
screen, click the “Save and Continue” button.
NOTE: When filling in address information, be sure to
select the country before attempting to select a
state or province.
5. Follow the instructions on the Verify e-mail screen.
You will shortly receive an e-mail confirming that you
have created your account. Open this e-mail and
click on the link it contains. Your browser will be
directed to a Verification Complete screen.
6. Now that you have created your account, you may
log in. In the verification screen, click the “logging in”
link (or go to http://wifi.ecowater.com).
7. Log in with the e-mail and password that you entered
when creating your account.
8. fter you’ve created and logged in to your account,
the Add System screen will appear. Enter the key
code that you wrote down earlier. If you wait too
long between writing down the key code and register-
ing (an hour or less), the code may change. This is
a security feature. Look up the new key code, as
described in the following note.
Wireless information
DSN: AC000W000009876
Key:
abc123
FIG. 26
Model information
Wireless information
Water available
System information
9. fter you’ve entered the key code in the Add System
screen, click the “Connect” button to advance to the
System Settings screen.
10. Fill in the System Settings screen and click the
“Save Settings” button.
11. Fill in the Communication Preferences screen and
click the “Save and Continue” button.
12. The screen should change to show the Home page
for your system, including the softener “dashboard”.
Click the “Log Out” tab when you are done.
VISITING YOUR CUSTOMER ACCOUNT
ny time after your customer account has been created
and system registered, you can visit your account to
see your softener “dashboard”, change settings, etc.
Direct your browser to http://wifi.ecowater.com and
log in using the e-mail and password that were speci-
fied when setting up the account.
HOW TO SHARE A SYSTEM BETWEEN A
DEALER AND CUSTOMER
NOTE: You can look up the current key code on your
softener’s controller. From the Main menu, go
down to the System information menu and
select Wireless information.
Systems can be “shared” between a dealer and cus-
tomer. If a system is shared, the dealer has full access
to the displays and settings for that system on the
EcoWater Wi-Fi web site. If a system is not shared, the
dealer only has access to the “Dealer Communication
Preferences” screen for that system.
Once a customer account has been created by a deal-
er, a customer can grant a dealer access to their sys-
tem. ccess can only be granted to the dealer who
sold that system.
With permission, a dealer (but only the one who sold
the system) could also grant it for the customer. To do
so, a dealer must log in as a customer rather than as a
dealer, using the customer’s e-mail and password
(which were entered when the customer account was
created).
1. Go to http://wifi.ecowater.com and log in (cus-
tomer’s e-mail and password, not dealer’s).
2. Click on the “Support” tab along the top of the cus-
tomer Home page.
3. On the Support screen, click the “Grant ccess” but-
ton. It should change to read “Revoke ccess”.
4. The system is now shared. Click the “Log Out” tab
when you are done.
NOTE: system can only be shared from a cus-
tomer’s account, not a dealer’s.

17
SETUP PROCEDURE
When the EcoWater Systems conditioner/refiner is
plugged in for the first time, a beep sounds and the dis-
play briefly shows a logo, followed by model informa-
tion. Next, a series of “wizard” screens prompts you to
enter basic operating information:
FIG. 28
1. LANGUAGE If the desired language already has a
dot next to it (See Figure 28), go to Step 2.
Otherwise, press the conditioner/refiner’s DOWN (6)
or UP (5) buttons to scroll to the desired language,
then press the SELECT (¡) button to choose it.
2. Press the SELECT (¡) button to advance to the next
“wizard” screen.
English
Metric
System units
FIG. 29
3. SYSTEM UNITS If the desired system already has a
dot next to it (See Figure 29), go to Step 4.
Otherwise, press the DOWN (6) or UP (5) buttons
to scroll to the desired system, then press the
SELECT (¡) button to choose it.
4. Press the SELECT (¡) button.
12:34 PM
Current time
FIG. 30
25 grains
Hardness
FIG. 31
0.0 PPM
Iron level
FIG. 32
Run system
Redo setup
Setup complete!
FIG. 33
6. Press the SELECT (¡) button.
8. Press the SELECT (¡) button.
9. IRON LEVEL Press the UP (5) or DOWN (6) but-
tons to set the value for iron in your water (See
Figure 32)
10. Press the SELECT (¡) button. The screen will
show “Setup complete!” (See Figure 33).
11. If, at this point, you want to go back and make
changes, press the DOWN (6) button to scroll to
Redo setup, then press the SELECT (¡) button
twice to repeat the “wizard” screens.
12. If no changes are desired, make sure Run system
has a dot next to it (See Figure 33) and press the
SELECT (¡) button. The unit begins normal opera-
tion, described on Page 28.
5. CURRENT TIME Press the DOWN (6) or UP (5)
buttons to set the current time (See Figure 30). Hold
the button down to rapidly advance. Be sure that M
or PM is correct. If the system units were set to met-
ric in Step 3, the clock will be in 24-hour format.
English
Español
Français
Language
ECOWATER
SYSTEMS Setup Procedure for Non-Wi-Fi Systems
NOTE: Do not increase the hardness setting to
compensate for iron in your water. The
electronic control compensates automatically
after you set the iron level in Step 9, below.
7. HARDNESS Press the UP (5) or DOWN (6) but-
tons to set the value of your water’s hardness (See
Figure 31).
FIG. 27
Display LEFT
Button
RIGHT
Button
UP
Button
DOWN
Button
SELECT
Button

18
UNPAC ING
The EcoWater Systems HydroLink®remote is shipped
from the factory in one carton. Thoroughly check for
possible shipping damage and parts loss. lso note
any damage to the shipping carton. Notify the trans-
portation company if damage is present. EcoWater
Systems is not responsible for in-transit damages.
Remove and discard (RECYCLE) all packing materials.
ITEMS INCLUDED WITH SHIPMENT
FIG. 35
Remote (including
Battery Cover)
Support 3 Batteries
( size)
INSTALLING BATTERIES
1. Remove the battery cover from the back of the
remote.
2. Install three (3) size batteries, making sure that
they are oriented to match the Æand –markings
inside the battery compartment (See Figure 36).
3. Snap the battery cover back in place.
FIG. 36
FIG. 38
INSTALLING THE SUPPORT
The EcoWater Systems HydroLink®remote is shipped
with a teardrop-shaped support to hold the unit at an
angle when placed on a horizontal surface.
1. Snap one of the support’s two tabs into the rectangu-
lar slot on the back of the remote’s case (See Figure
37).
OPTIONAL WALL MOUNTING
The EcoWater Systems HydroLink®remote (without the
support) may also be mounted on a wall. If this option
is desired, install two fasteners (not included) at a con-
venient height, spaced 6-1/8” (156 mm) apart (See
Figure 39).
FIG. 39
FIG. 37
Support
has 2 tabs
Slot in
battery cover
Battery
Cover
3 Batteries
( size)
6-1/8”
(156 mm)
2. The angle may be adjusted by reorienting the sup-
port in the battery cover (See Figure 38).
ECOWATER
SYSTEMS Non-Wi-Fi Systems Only: Remote Unpacking & Installation
NOTE: When replacing batteries in a remote that was
previously connected to a conditioner/refiner, it
is not necessary to reconnect the remote and
conditioner/refiner.

19
CONNECTING TO REMOTE
When the conditioner/refiner’s electronic control is first
powered up, it is not yet in communication with the
remote. Do the following to establish a link between
the two:
1. This procedure involves pushing buttons on both the
conditioner/refiner and remote, so have the remote
near the conditioner/refiner for now. Make sure the
remote is powered up (See “Installing Batteries” on
Page 18).
2. From any of the rolling status screens, press the con-
ditioner/refiner’s SELECT (¡) button to display the
Main menu.
3. Press the conditioner/refiner’s DOWN (6) button to
scroll through the menu options until Advanced set-
tings is highlighted (See Figure 40).
4. Press the conditioner/refiner’s SELECT (¡) button to
display the dvanced settings menu (See Figure 41).
User preferences
System information
Advanced settings
Main menu
FIG. 40
Special features
Troubleshooting
Connect to remote
Advanced settings
FIG. 41
5. Press the conditioner/refiner’s DOWN (6) button to
scroll through the menu options until Connect to
remote is highlighted.
6. If the remote does not already show a menu screen,
press the remote’s SELECT (¡) button to display a
Menu screen. (See Figure 45 on the next page).
7. Press the remote’s DOWN (6) button to scroll
through the menu options until Add new device is
highlighted in a box (See Figure 46).
8. Press the remote’s SELECT (¡) button, and the
“Waiting for new device...” screen appears (See
Figure 47). The remote waits two minutes for the
conditioner/refiner to be activated (in the next step).
9. Make sure the conditioner/refiner’s display still shows
the screen in Figure 41. Press the conditioner/refin-
er’s SELECT (¡) button to display the “Looking for
remote” screen (See Figure 42).
continued
Connect to remote
Looking for remote...
FIG. 42
10. Within a few seconds the screen should change to
show “Remote found” (See Figure 43). If, after
about one minute, the conditioner/refiner’s screen
instead reads “New remote not found,” press the
conditioner/refiner’s SELECT (¡) button to return to
the screen in Figure 41 and press the remote’s
LEFT (3) button to return to the screen in Figure
46. Then repeat this procedure from Step 8. If the
remote is not found after several tries, contact your
dealer for service. Take note of the message on the
remote’s screen after an unsuccessful attempt, as it
indicates the nature of the problem.
Connect to remote
Remote found
FIG. 43
11. Press the conditioner/refiner’s SELECT (¡) button.
The display will go back to the dvanced settings
menu (Figure 41).
12. Press the conditioner/refiner’s LEFT (3) button
twice to return to the rolling status screens.
ECOWATER
SYSTEMS Non-Wi-Fi Systems Only: Connecting the Remote

20
Alert
®
FIG. 44
Display
LEFT
Button
RIGHT
Button
UP
Button
DOWN
Button
lert
LED
SELECT
Button
ADDING A DEVICE
To initiate communication between the remote and a
device such as a conditioner/refiner, it is necessary to
add the device to the remote by doing the following:
1. If no device has been added to the remote, the menu
shown in Figure 45 is displayed instead of status
screens. In this case, skip to step 2. Otherwise, if
status screens are shown, press the remote’s
SELECT (¡) button to display a Menu screen (See
Figure 45).
2. Press the DOWN (6) button to scroll through the
menu options until Add new device is highlighted in
a box (See Figure 46).
3. Press the SELECT (¡) button, and the screen shown
in Figure 47 appears. The remote waits two minutes
for the device to be activated (following the instruc-
tions in that device’s manual). For complete instruc-
tions on adding the conditioner/refiner, refer to
“Connecting to Remote” on Page 19 of this manual.
4. When the remote detects a signal from the device,
the display will change to show that it has been
added to the remote (See Figure 48). If another
message appears instead, indicating the device was
not added successfully, press the LEFT (3) button to
return to the screen in Figure 46. Repeat Step 3. If
this does not work, contact your dealer for service.
Set language
Network options
Menu
Display options
FIG. 45
Set language
Network options
Menu
Add new device
FIG. 46
Waiting for new device...
Please activate device!
Add new device
FIG. 47
FIG. 48
Add new device
EWS 3700
Device added
successfully:
5. To exit this screen, press the LEFT (3) button or
wait 30 seconds for it to exit automatically.
REMOTE MENUS
Startup Menu
Before any devices have been added to the remote, the
following menu is displayed:
=Display options
=Set language (See Page 22)
=Network options
=Add new device (See Page 20)
Conditioner/Refiner Menu
fter the conditioner/refiner has been added, the re -
mote will display a conditioner/refiner status screen as
one of the rolling status screens. Pressing the remote’s
SELECT (¡) button when the conditioner/ refiner status
screen is displayed shows the following menu:
=Remote Control
=Recharge (See Page 23)
=Recharge time (See Page 24)
=Display options
=Display data (See Page 24)
=Display order (See Page 25)
=Remote control data (See Page 26)
=Rename device (See Page 26)
=Set language (See Page 22)
=Network options
=Add new device (See Page 20)
=Delete current device (See Page 27)
=RF signal strength (See Page 22)
Drinking Water Status Menu
If no drinking water system has been added, the remote
will display a drinking water status screen as one of the
rolling status screens. Pressing the remote’s SELECT
(¡) button when the drinking water status screen is dis-
played shows the following menu:
=Display options
=Drinking water message (See Page 23)
=Set language (See Page 22)
=Network options
=Add new device (See Page 20)
ECOWATER
SYSTEMS Non-Wi-Fi Systems Only: Remote Operation
Photo
Cell