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If you require spare parts or an engineer contact your
local Service Force Centre by telephoning:
08705-929929
Your call will be route to the Service Centre covering
your post co e area. The a resses of Electrolux
Service Force Centres are etaile on the following
pages.
CUS OMER CARE
For general enquiries concerning your Electrolux
appliance an for further information on Electrolux
pro ucts, contact our Customer Care Department by
letter or telephone as follows:
Customer Care Department
ELEC ROLUX
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel : 08705 950950
* calls to this number may be recorded for training purposes
Electrolux Standard Guarantee
Conditions
We, Electrolux, un ertake that if, within 12 months of
the ate of the purchase, this Electrolux appliance or
any part thereof is prove to be efective by any reason
only of faulty workmanship or materials, we will, at our
option, repair or replace the same FREE OF ANY
CHARGE for labour, materials or carriage on con ition
that:
* The appliance has been correctly installe an use
only on the gas an electricity supply state on the
rating plate.
* The appliance has been use for normal omestic
purposes only, an in accor ance with the
manufacturer's instructions.
* The appliance has not been service , maintaine ,
repaire , taken apart or tampere with by any
person not authorise by us.
* All service work un er this guarantee must be
un ertaken by a Electrolux Service Force Centre.
* Any appliance or efective part replace shall
become the Company's property.
* This guarantee is in a ition to your statutory an
other legal rights.
Home visits are ma e between 8.30am and 5.30pm
Mon ay to Fri ay. Visits may be available outsi e
these hours, in which case a premium will be charge .
Exclusions
his guarantee does not cover:
* Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
* Costs incurre for calls to put right an appliance
which is improperly installe or calls to appliance
outsi e the Unite King om.
* Appliances foun to be in use within a commercial
or similar environment, plus those which are the
subject to rental agreements.
* Pro ucts of Electrolux manufacture which are not
markete by Electrolux.
European Guarantee
If you shoul move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:
* The guarantee starts from the ate you first
purchase your pro uct.
* The guarantee is for the same perio an to the
same extent for labour an parts as exist in the new
contry of use for this bran or range of pro ucts.
* This guarantee relates to you an cannot be
transferre to another user.
* Your new home is within the European Community
(EC) or European Free Tra e Area.
* The pro uct is installe an use in accor ance
with our instructions an is only use omestically,
i.e. a normal househol
The electrical supply complies with the specification
given in the rating label.
* The pro uct is installe taking into account
regulations in your new country.
Before you move, please contact your nearest
Customer Care centre, liste below, to give them
etails of your new home. They will then ensure that
the local Service Organisation is aware of your move
an able to look after you an your appliances.
France Senlis +33 (0)3 44 62 22 22
Germany Nürnberg +49 (0)911 323 2600
Italy Por enone +39 (0)1678 47053
Swe en Stockholm +46 (0)20 78 77 50
UK Slough +44 (0)1753 219898
Service and Spare Parts
Guarantee Conditions