
page 11
Troubleshooting. Warranty.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
Parts Replacement.
For parts and information, please refer to
"Parts Inventory" on page 2.
Ellington Customer Support:
1-800-527-1292
www.ellingtonfans.com
ELLINGTON LIMITED LIFETIME WARRANTY:
ELLINGTON/LITEX INDUSTRIES, LTD. warrants this fan to the
original household purchaser for indoor use under the
following provisions:
1-YEAR WARRANTY: ELLINGTON/LITEX INDUSTRIES, LTD.
will replace or repair any fan which has faulty performance
due to a defect in material or workmanship. Contact Litex
Customer Service at 1-800-527-1292 to arrange for return
of fan. Return fan, shipping prepaid, to Litex Industries, Ltd.
We will repair or ship you a replacement fan, and we will
pay the return shipping cost.
5-YEAR WARRANTY: ELLINGTON/LITEX INDUSTRIES, LTD.
will repair or replace at no charge to the original purchaser
any fan motor that fails to operate satisfactorily when
failure results from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to Litex
Industries.We will repair or ship purchaser a replacement
motor and Litex will pay the return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: ELLINGTON/
LITEX INDUSTRIES, LTD. will repair the fan, at no charge for
labor only to the original purchaser, if the fan motor fails to
operate satisfactorily when failure results from normal use.
Parts used in the repair will be billed to the purchaser at
prevailing prices at time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither Litex Industries nor the manufacturer will
assume any liability resulting from improper installation or
use of this product. In no case shall the company be liable
for any consequential damages for breach of this, or any
other warranty expressed or implied whatsoever.This
limitation as to consequential damages shall not apply in
states where prohibited.
Problem: Fan fails to operate.
Solutions:
1. Check power to wall switch/wall control.
2. Check to be sure code switches in remote control transmitter
and wall control are set properly.
3.Verify that receiver is wired properly.
4.Verify that wall control is wired properly.
5. Check to be sure fan is wired properly.
6. Check that red light on remote control transmitter turns on
when a button is pressed indicating that the battery is good.
7. Learning process between fan, remote control transmitter and
wall control may not have been successful and code was not
activated.Turn off power and repeat instructions in next to last
paragraph of Section 10 (page 9).
Problem: Light kit not lighting.
Solutions:
1. Check wall switch to fan.
2. Check that bulbs are installed correctly.
3. Check that wires in canopy are wired properly.
4. Check to be sure code switches are set properly in
remote control transmitter and wall control.
5. Check to be sure that bulbs total no more than 190W.
[Note: Lamping light kit with bulb that totals more than
190W will cause the wattage limiting device to interrupt
the flow of electricity to the light kit.]
Problem: Fan operates but lights fail.
Solutions:
1. Check that bulbs are installed correctly.
2. Check that wires in canopy are wired properly.
3. Replace defective bulb with same type of bulb.
4. Check to be sure that bulbs total no more than 190W.
[Note: Lamping light kit with bulbs that total more than
190W will cause the wattage limiting device to interrupt
the flow of electricity to the light kit.]
5.Verify that molex connections in light kit fitter are
connected properly.
Problem: Fan and light fail to operate with remote control.
Solutions:
1. Check that red light on remote control transmitter turns
on when a button is pressed indicating that the battery is
good.
2. Check to be sure code switches are set properly in
remote control transmitter and wall control.
7. Learning process between fan, remote control transmitter and
wall control may not have been successful and code was not
activated.Turn off power and repeat instructions in next to last
paragraph of Section 10 (page 9).
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit in one of the hardware packs. If no
blade balancing kit is provided, please call Customer Support,
1-800-527-1292, to request one.
2. Check to be sure set screw(s) on motor housing yoke is
(are) tightened securely.
3. Check to be sure set screw on hanging ball is tightened
securely.