ElmoTech 1TRACK Operating instructions

Installation and Operation Guide

Information in this documentation is subject to change without
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Table of Contents
1Introduction.................................................................... 1
Components..................................................................... 2
LED Indicators.................................................................. 2
2Installing the 1TRACK Unit ............................................. 5
Installation Equipment....................................................... 5
Installation Tools .............................................................. 6
Verifying Offender Information in the E3-MWS ...................... 6
Activating the 1TRACK Unit ................................................ 6
3Status Alerts ................................................................. 11
Low Battery ....................................................................11
Motion No GPS ................................................................12
Strap Tamper ..................................................................12
Device Tamper ................................................................12
Geographic Zone Alerts.....................................................13
4Dismantling the 1TRACK Unit........................................ 15
Before Dismantling...........................................................15
Performing an End of Service.............................................15
Removing the 1TRACK Unit ...............................................16
5Cleaning the 1TRACK Unit ............................................. 19

1TRACK Installation and Operation Guide
ii
List of Figures
Figure 1 1TRACK Components ................................................2
Figure 2 1TRACK LED Indicators .............................................3

1
1 Introduction
The 1TRACK wearable tracking unit was designed specifically for
Offender monitoring operations. With security redundancies and
anti-tamper mechanisms built-in across the platform, the
1TRACK unit provides a trustworthy and reliable tracking
system.
The 1TRACK unit operates on the E3 software platform and
benefits from over a decade of field experience.
The 1TRACK unit tracks Offenders outdoors utilizing GPS
technology and communicates the data to the monitoring center
via GPRS.
Each monitored Offender is assigned a tracking unit which
continuously tracks the Offender’s location in real-time. The
1TRACK unit stores and processes the tracking data and
communicates with the monitoring center or assigned Officers to
report locations or violations. Alerts are preset to the Offender’s
individual schedule and zone restrictions.

1TRACK Installation and Operation Guide
2
Components
The 1TRACK unit features the following components:
Figure 1 1TRACK Components
LED Indicators
The 1TRACK unit features three LED indicators on its top. Each
LED can flash green or red to inform the Offender of the unit’s
status. If vibration notification is enabled, the 1TRACK unit also
prompts the Offender to look at the LEDs by vibrating. The LEDs
are labeled as follows:
fPWR – see page 3
fGPS – see page 4
fZone – see page 4

1 Introduction
3
Figure 2 1TRACK LED Indicators
PWR
The PWR LED indicates the condition of the 1TRACK unit
battery.
fFlashing Green – The 1TRACK unit is activated or is in the
process of being activated, and the battery does not need to
be charged.
fFlashing Red – The 1TRACK unit is activated and the
battery needs to be charged.
fSolid Green – The 1TRACK unit is connected to the charger
and the battery has been completely recharged. You may
remove the 1TRACK unit from the charger.

1TRACK Installation and Operation Guide
4
fSolid Red – The 1TRACK unit is connected to the charger
and is not yet fully charged. The 1TRACK unit should not be
disconnected from the charger.
fOff – While the 1TRACK unit is on and active, a turned-off
PWR LED indicates that the unit has entered power save
mode.
GPS
The GPS LED indicates the condition of the GPS reception.
fFlashing Green – During activation, the GPS LED flashes
green once every second together with the Zone LED until
the unit completes its GPRS call to the monitoring center
and acquires a GPS signal.
fFlashing Red – The 1TRACK unit has accumulated 10
minutes of Offender motion in a 60 minute period without
receiving a signal from the GPS satellites. For more
information, see Motion No GPS on page 12.
fOff – The 1TRACK unit has a valid GPS signal.
Zone
The Zone LED indicates geographic zone violations.
fFlashing Green – During activation, the Zone LED flashes
green once every second together with the GPS LED until
the unit completes its GPRS call to the monitoring center
and acquires a GPS signal.
fFlashing Red – Indicates that the Offender has violated one
or more zone restrictions. For more information, see
Geographic Zone Alerts on page 13.
fOff – The Offender is compliant with all zone restrictions.

5
2 Installing the 1TRACK Unit
Installing the 1TRACK unit involves:
fCollecting the appropriate installation equipment and tools
fVerifying that the Offender is registered in the E3-MWS
software
fActivating the unit
Installation Equipment
The kit of installation equipment includes the following items:
f1TRACK unit
fPower adapter
f1 strap
f2 tamper plugs
f2 pin trays
Warning: The 1TRACK unit’s battery must be fully
charged.
Press and hold the Activation button (Figure 1) for one
second to check the battery’s status.
fIf the PWR LED flashes green, the battery is fully
charged.
fIf the PWER LED flashes red, the battery is not fully
charged and must be charged for up to two hours.

1TRACK Installation and Operation Guide
6
Installation Tools
Installation also requires the following tool:
fStrap cutter
Verifying Offender Information in the E3-MWS
Verify the following Offender details in the E3-MWS software
application:
fOffender’s name and address
fOffender’s program type – 1TRACK
fEquipment serial number – This must match the serial
number on the 1Track unit you are planning to activate
fSIM card details
For more information about working with the E3-MWS system,
refer to the E3-MWS Monitor Operator’s Manual.
Activating the 1TRACK Unit
To activate the 1TRACK unit:
1. Press and hold the
Activation button on the
front of the 1TRACK unit for
one second.
The PWR LED flashes green
once.
Note: If the PWR LED flashes red, or not at all, the
1TRACK unit needs to be charged.

2 Installing the 1TRACK Unit
7
2. Into each bracket on the
back of the 1TRACK unit,
insert a tamper plug:
a. Loosely place the tamper
plug into the hole in the
bracket.
b. Place your finger over
the right side of the
tamper plug and press
downward at a
45 degree angle
towards the left.
The tamper plug sinks
into place.
3. Place the pin tray on a flat
surface, such as a desk, and
push one end of the strap
into the pin tray until it is
level with the “lip” of the
pin tray.
Make sure that there is no
gap between the end of the
strap and the edge of the
pin tray.
4. Insert the strap with the
attached pin tray into one
side of the 1TRACK unit
until it snaps in place.

1TRACK Installation and Operation Guide
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5. Place the 1TRACK unit on
the Offender’s leg, just
above the ankle bone.
6. Wrap the strap around the
Offender’s leg and
determine the point on the
strap that lines up with the
corresponding bracket while
leaving approximately ¼
inch (6 mm) of space
between the Offender’s leg
and the strap.
7. Using the strap cutter, cut
the strap at the point
determined in step 6. Wipe
off any fiber optic cable
residue left on the strap
after the cut is complete.

2 Installing the 1TRACK Unit
9
8. Set the 1TRACK unit on a flat surface with the Activation
button facing upwards and lay the strap flat along the
surface.
9. Place the second pin tray on
a flat surface and keeping
the strap oriented as in step
8, insert the cut end of the
strap into the pin tray.
10. Place the 1TRACK unit on
the Offender’s leg just
above the ankle bone and
insert the end of the strap
with the attached pin tray
into the bracket until it
snaps in place.
11. Press and hold the Activation button on the front of the
1TRACK unit until the unit vibrates once and the PWR, GPS,
and Zone LEDs begin to flash green.
12. Call the monitoring center and request that they download
the Offender’s program to the unit.
13. Take the 1TRACK unit outside to enable it to acquire a GPS
signal.
Once GPS has been acquired, the 1TRACK unit vibrates once
and the GPS and Zone LEDs stop flashing. The PWR LED
continues to flash green, indicating that the unit is on.
The 1TRACK unit is successfully activated.

11
3 Status Alerts
The following sections provide a reference to the various status
alerts that can be generated by the 1TRACK unit, and their
indications.
Low Battery
The 1TRACK unit’s battery is running low and needs to be
charged.
This status is indicated by the following:
fThe device initially vibrates three times.
fThe PWR LED flashes red once every second until the device
is connected to the charger.
fThe device vibrates once every ten minutes until the device
is connected to the charger.
Note: The 1TRACK unit must be charged for a minimum of
two hours daily. The hours do not have to be consecutive.

1TRACK Installation and Operation Guide
12
Motion No GPS
The 1TRACK unit has accumulated 10 minutes of Offender
motion in a 60 minute period without receiving a GPS signal.
This status is indicated by the following:
fThe device initially vibrates three times.
fThe GPS LED flashes red once every second until the device
is connected to the charger.
fThe device vibrates once every ten minutes until the device
is connected to the charger.
Strap Tamper
The strap has been damaged or cut. By default, the 1TRACK
unit does not indicate that this status has occurred. If vibration
notification is enabled, the unit vibrates to indicate this status.
Device Tamper
The 1TRACK unit has been damaged or opened. By default, the
1TRACK unit does not indicate that this status has occurred.
If vibration notification is enabled, the unit vibrates to indicate
this status.

3 Status Alerts
13
Geographic Zone Alerts
The Offender has violated one or more zone restrictions:
fInclusion Zone – Geographic areas like home or work in
which the Offender is required to be during prescheduled
intervals. Being outside of a required Inclusion zone
registers as a violation.
fExclusion Zone – Geographic areas that the Offender is
forbidden to enter during prescheduled intervals. Being in a
forbidden Exclusion zone registers as a violation.
This status is indicated by the following:
fIf vibration notification is enabled, the device initially
vibrates three times.
fThe Zone LED flashes red once every second until the zone
violation is resolved.
fIf vibration notification is enabled, the device vibrates once
every ten minutes until the zone violation is resolved.

15
4 Dismantling the 1TRACK Unit
Dismantling the 1TRACK unit involves:
fPerforming an End of Service, when applicable
fRemoving, deactivating, and packing the 1TRACK unit
Before Dismantling
Before leaving the monitoring center, check that you have the
following dismantling tools:
fStrap cutter provided by Elmo-Tech
f0.2” (5mm) flathead screwdriver
In addition, make sure to bring the original carrying case for the
1TRACK unit.
Performing an End of Service
In some cases, the 1TRACK unit must be removed before the
Offender’s defined confinement period is complete. In this case,
you must perform a manual end of service procedure before
deactivating the 1TRACK unit.
To perform an End of Service:
1. Call the monitoring center and ask the monitoring personnel
to perform an end of service.
2. The monitoring center personnel will call back to confirm a
successful end of service. You can now remove the 1TRACK
unit.

1TRACK Installation and Operation Guide
16
Removing the 1TRACK Unit
To remove the 1TRACK unit:
1. Cut the strap using the
strap cutter and remove
the 1TRACK unit from the
Offender’s leg.
2. Using the flathead
screwdriver, push on the
tamper plugs and break
them.
3. Use the screwdriver to
remove the tamper plugs
from the brackets.