Emerson XP-3100 Series User manual

User's Guide
NPD6103-01 EN

Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2019 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
User's Guide
Copyright
2

Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
❏Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod
touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google LLC.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3

Contents
Copyright
Trademarks
About This Manual
IntroductiontotheManuals...................8
Using the Manual to Search for Information. . . . . . . 8
MarksandSymbols.........................9
DescriptionsUsedinthisManual..............10
OperatingSystemReferences.................10
Important Instructions
SafetyInstructions.........................11
SafetyInstructionsforInk................. 11
PrinterAdvisoriesandWarnings.............. 12
Advisories and Warnings for Setting Up the
Printer................................12
Advisories and Warnings for Using the Printer. . 12
Advisories and Warnings for Transporting or
StoringthePrinter.......................13
Advisories and Warnings for Using the
PrinterwithaWirelessConnection...........13
Advisories and Warnings for Using the LCD
Screen................................13
ProtectingYourPersonalInformation...........13
Printer Basics
PartNamesandFunctions...................14
GuidetotheControlPanel...................16
ControlPanel.......................... 16
GuidetotheHomeScreen.................16
EnteringCharacters......................17
ViewingAnimations......................18
Network Settings
NetworkConnectionTypes.................. 20
Wi-FiConnection....................... 20
Wi-FiDirect(SimpleAP)Connection.........20
ConnectingtoaComputer...................21
ConnectingtoaSmartDevice................ 22
Connecting to a smart device over a wireless
router................................22
Connecting to an iPhone, iPad, or iPod touch
usingWi-FiDirect.......................22
Connecting to Android Devices using Wi-Fi
Direct................................26
Connecting to Devices other than iOS and
AndroidusingWi-FiDirect................ 28
MakingWi-FiSettingsfromthePrinter..........31
Making Wi-Fi Settings by Entering the SSID
andPassword...........................31
Making Wi-Fi Settings by Push Button Setup. . . . 32
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................33
CheckingtheNetworkConnectionStatus........34
NetworkIcon...........................34
PrintingaNetworkConnectionReport........34
PrintingaNetworkStatusSheet...............40
ReplacingorAddingNewWirelessRouters.......40
Changing the Connection Method to a Computer. . 41
Changing the Wi-Fi Direct (Simple AP) Settings. . . 41
DisablingWi-FifromtheControlPanel..........42
Disconnecting Wi-Fi Direct (Simple AP)
ConnectionfromtheControlPanel............ 43
Restoring the Network Settings from the
ControlPanel............................ 43
Loading Paper
PaperHandlingPrecautions..................44
AvailablePaperandCapacities................45
GenuineEpsonPaper.....................45
CommerciallyAvailablePaper.............. 46
PaperforBorderlessPrinting...............46
Paperfor2-SidedPrinting................. 47
ListofPaperType....................... 47
LoadingPaperintheRearPaperFeed...........47
Placing Originals
Placing Originals on the Scanner Glass. . . . . . . . . . 51
HowtoPlaceVariousOriginals..............52
Printing
PrintingfromtheControlPanel...............55
PrintingLinedPaperandCalendars..........55
PrintingfromaComputer................... 55
PrintingBasics-Windows.................55
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PrintingBasics-MacOS..................57
Printingon2-Sides.......................59
PrintingSeveralPagesonOneSheet..........61
PrintingtoFitthePaperSize................62
Printing Multiple Files Together (for
WindowsOnly).........................64
Printing One Image on Multiple Sheets to
CreateaPoster(forWindowsOnly).......... 65
PrintingUsingAdvancedFeatures........... 71
PrintingfromSmartDevices................. 74
UsingEpsoniPrint.......................74
UsingEpsonPrintEnabler.................75
UsingAirPrint..........................76
CancelingPrinting.........................77
CancelingPrinting-ControlPanel...........77
CancelingPrinting-Windows.............. 77
CancelingPrinting-MacOS............... 77
Copying
CopyingBasics........................... 78
CopyinginVariousLayout...................78
MenuOptionsforCopying...................79
Scanning
ScanningUsingtheControlPanel..............82
ScanningtoaComputer...................82
ScanningUsingWSD.....................86
ScanningfromaComputer...................88
ScanningUsingEpsonScan2...............88
ScanningfromSmartDevices.................95
InstallingEpsoniPrint....................95
ScanningUsingEpsoniPrint............... 95
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
theMaintenanceBox.......................97
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . . 97
Checking the Status of the Remaining Ink
andtheMaintenanceBox-Windows......... 97
Checking the Status of the Remaining Ink
andtheMaintenanceBox-MacOSX.........97
InkCartridgeCodes........................98
InkCartridgeHandlingPrecautions............99
ReplacingInkCartridges................... 101
MaintenanceBoxCode.....................104
MaintenanceBoxHandlingPrecautions........ 104
ReplacingaMaintenanceBox................105
TemporarilyPrintingwithBlackInk...........108
Temporarily Printing with Black Ink - Windows 109
Temporarily Printing with Black Ink - Mac OS. .110
Conserving Black Ink when the Black Ink Is
Low(forWindowsOnly)................... 110
Maintaining the Printer
PreventingthePrintHeadfromDrying.........112
CheckingandCleaningthePrintHead.........112
Checking and Cleaning the Print Head -
ControlPanel..........................112
Checking and Cleaning the Print Head -
Windows.............................113
Checking and Cleaning the Print Head - Mac
OS..................................113
AligningthePrintHead....................114
Aligning the Print Head - Control Panel. . . . . . 114
CleaningthePaperPathforInkSmears.........114
CleaningtheScannerGlass..................115
CleaningtheTranslucentFilm............... 115
SavingPower............................117
SavingPower-ControlPanel..............118
Menu Options for Settings
MenuOptionsforSupplyStatus..............119
InkLevel:.............................119
MaintenanceBoxServiceLife:............. 119
MenuOptionsforMaintenance.............. 119
NozzleCheck:.........................119
HeadCleaning:........................ 119
PrintHeadAlignment:...................119
InkCartridge(s)Replacement:............. 119
PaperGuideCleaning:...................120
MenuOptionsforPrinterSetup.............. 120
PaperSourceSettings:................... 120
QuietMode:.......................... 120
PowerOTimer:.......................120
PowerOSettings:......................120
Language:............................ 121
Keyboard.............................121
SleepTimer:...........................121
InkDryingTime:.......................121
MenuOptionsforNetworkSettings........... 121
MenuOptionsforEpsonConnectServices...... 122
Menu Options for Google Cloud Print Services. . . 122
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MenuOptionsforGuideFunctions............123
MenuOptionsforCustomerResearch..........123
MenuOptionsforFirmwareUpdate...........123
MenuOptionsforRestoreDefaultSettings...... 123
Network Service and Software
Information
EpsonConnectService.....................125
Application for Conguring Printer Operations
(WebCong)............................125
Running Web Cong on a Web Browser. . . . . . 126
RunningWebCongonWindows.......... 126
RunningWebCongonMacOS............127
WindowsPrinterDriver....................127
GuidetoWindowsPrinterDriver...........128
Making Operation Settings for the Windows
PrinterDriver......................... 129
MacOSPrinterDriver.....................130
GuidetoMacOSPrinterDriver............131
Making Operation Settings for the Mac OS
PrinterDriver......................... 132
Application for Scanning Documents and
Images(EpsonScan2).....................133
AddingtheNetworkScanner..............133
Application for Conguring Scanning
Operations from the Control Panel (Epson
EventManager)..........................134
Application for Printing Images (Epson Photo+). . 134
Soware Update Tools (EPSON Soware
Updater)...............................135
InstallingApplications.....................135
UpdatingApplicationsandFirmware.......... 136
Updating the Printer's Firmware using the
ControlPanel..........................136
UninstallingApplications...................137
UninstallingApplications-Windows.........137
UninstallingApplications-MacOS..........138
Solving Problems
CheckingthePrinterStatus..................139
Checking Error Codes on the LCD Screen. . . . . 139
CheckingthePrinterStatus-Windows.......140
CheckingthePrinterStatus-MacOS........140
Checking the Soware Status. . . . . . . . . . . . . . . . 141
RemovingJammedPaper...................141
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Removing Jammed Paper from Inside the
Printer...............................141
Removing Jammed Paper from Rear Cover. . . . 143
PaperDoesNotFeedCorrectly...............144
PaperJams............................144
PaperFeedsataSlant....................145
Several Sheets of Paper are Fed at a Time. . . . . . 145
PaperOutErrorOccurs..................145
PaperisEjectedDuringPrinting............145
PowerandControlPanelProblems............145
PowerDoesNotTurnOn.................145
PowerDoesNotTurnO.................145
PowerTurnsOAutomatically.............145
LCDScreenGetsDark...................146
CannotPrintfromaComputer...............146
CheckingtheConnection(USB)............146
CheckingtheConnection(Network).........146
Checking the Soware and Data. . . . . . . . . . . . 147
Checking the Printer Status from the
Computer(Windows)....................149
Checking the Printer Status from the
Computer(MacOS).....................149
WhenYouCannotMakeNetworkSettings...... 150
Cannot Connect from Devices Even ough
NetworkSettingsareNoProblems.......... 150
Checking the SSID Connected to the Printer. . . 152
CheckingtheSSIDfortheComputer.........152
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac.................................153
Cannot Print from an iPhone, iPad, or iPod touch. 153
PrintoutProblems........................154
PrintoutisScuedorColorisMissing........154
BandingorUnexpectedColorsAppear.......154
Colored Banding Appears at Intervals of
Approximately2.5cm....................154
Blurry Prints, Vertical Banding, or
Misalignment..........................155
PrintQualityisPoor.....................155
Paper Is Smeared or Scued...............156
Paper is Smeared During Automatic 2-Sided
Printing..............................157
PrintedPhotosareSticky.................157
Images or Photos are Printed in Unexpected
Colors...............................157
Colors Dier from What You See on the
Display..............................157
CannotPrintWithoutMargins.............158
Edges of the Image are Cropped During
BorderlessPrinting......................158
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6

e Position, Size, or Margins of the Printout
AreIncorrect..........................158
Printed Characters Are Incorrect or Garbled. . . 159
ePrintedImageIsInverted..............159
Mosaic-LikePatternsinthePrints...........159
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage...........159
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage......................... 160
An Image of the Reverse Side of the Original
AppearsintheCopiedImage.............. 160
e Printout Problem Could Not be Cleared. . . 160
OtherPrintingProblems................... 160
PrintingIsTooSlow.....................160
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 161
Cannot Cancel Printing from a Computer
RunningMacOSXv10.6.8................161
CannotStartScanning.....................161
Cannot Start Scanning when Using the
ControlPanel..........................162
ScannedImageProblems...................162
Uneven Colors, Dirt, Spots, and so on Appear
whenScanningfromtheScannerGlass.......162
eImageQualityIsRough...............162
Oset Appears in the Background of Images. . . 163
TextisBlurred.........................163
Moiré Patterns (Web-Like Shadows) Appear. . . 163
Cannot Scan the Correct Area on the
ScannerGlass..........................164
CannotPreviewinumbnail............. 164
Text is Not Recognized Correctly when
SavingasaSearchablePDF................164
Cannot Solve Problems in the Scanned Image. . 165
OtherScanningProblems...................165
ScanningIsTooSlow....................165
Scanning Slows Down Dramatically During
ContinuousScanning....................166
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 166
OtherProblems..........................166
Slight Electric Shock when Touching the
Printer...............................166
OperationSoundsAreLoud...............166
Application Is Blocked by a Firewall (for
WindowsOnly)........................167
Appendix
TechnicalSpecications....................168
PrinterSpecications....................168
ScannerSpecications...................169
InterfaceSpecications...................169
NetworkFunctionList...................170
Wi-FiSpecications.....................170
SecurityProtocol.......................171
SupportedirdPartyServices.............171
Dimensions...........................171
ElectricalSpecications.................. 171
EnvironmentalSpecications..............172
SystemRequirements....................172
RegulatoryInformation....................173
StandardsandApprovals................. 173
RestrictionsonCopying..................173
TransportingandStoringthePrinter...........174
WheretoGetHelp........................176
TechnicalSupportWebSite................176
ContactingEpsonSupport................176
User's Guide
Contents
7

About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving
problems, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 135
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
User's Guide
About This Manual
8

Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Wi n d o w s : Ho l d d o w n Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
User's Guide
About This Manual
9

Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
Mojave. e content displayed on the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and
"Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d o w s
®
10 operating system
❏Microso
®
Wi n d o w s
®
8.1 operating system
❏Microso
®
Wi n d o w s
®
8 operating system
❏Microso
®
Wi n d o w s
®
7 operating system
❏Microso
®
Wi n d o w s Vi s t a
®
operating system
❏Microso
®
Wi n d o w s
®
XP operating system
❏Microso
®
Wi n d o w s
®
XP Professional x64 Edition operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan,
OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
10