Epson WorkForce Pro WF-C4810 Series User manual

WF-C4810 Series User's Guide

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Contents
WF-C4810 User's Guide ............................................................................................................................ 15
Product Basics .......................................................................................................................................... 16
Using the Control Panel ..................................................................................................................... 16
Control Panel Buttons and Lights .................................................................................................. 17
The LCD Screen ....................................................................................................................... 18
Status Icon Information ............................................................................................................. 19
Navigating the LCD Screen....................................................................................................... 20
Entering Characters on the LCD Screen ....................................................................................... 21
Viewing Animations ....................................................................................................................... 22
Selecting the Date and Time ......................................................................................................... 22
Selecting Your Country or Region ................................................................................................. 23
Using Presets ................................................................................................................................ 24
Changing LCD Screen Language.................................................................................................. 26
Adjusting Control Panel Sounds.................................................................................................... 27
Adjusting the Screen Brightness.................................................................................................... 28
Turning Off the Operation Time Out Setting .................................................................................. 29
Preventing PC Connection via USB .............................................................................................. 30
Product Parts Locations ..................................................................................................................... 31
Product Parts - Front ..................................................................................................................... 32
Product Parts - Inside .................................................................................................................... 34
Product Parts - Back...................................................................................................................... 36
Checking for Software Updates.......................................................................................................... 36
Using Power Saving Settings ............................................................................................................. 37
Changing the Sleep Timer Settings ............................................................................................... 37
Changing the Power Off Timer Settings ........................................................................................ 39
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 40
Setting Up Epson Connect Services.............................................................................................. 40
Using Epson Email Print ............................................................................................................... 42
Using the Epson Smart Panel Mobile App..................................................................................... 42
Using the Epson iPrint Mobile App ................................................................................................ 43

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Using Epson Remote Print ........................................................................................................... 43
Using Epson Scan to Cloud........................................................................................................... 44
Using AirPrint .................................................................................................................................... 45
Setting Up Printing on a Chromebook ................................................................................................ 45
Android Printing Using the Epson Print Enabler ................................................................................ 46
Using the Mopria Print Service .......................................................................................................... 46
Using Fire OS Printing ....................................................................................................................... 47
Using Windows 10 Mobile Printing .................................................................................................... 47
Using Epson Print and Scan App with Windows Tablets ................................................................... 48
Voice-activated Printing ..................................................................................................................... 48
Wi-Fi or Wired Networking........................................................................................................................ 50
Network Security Recommendations ................................................................................................. 50
Wi-Fi Infrastructure Mode Setup......................................................................................................... 51
Selecting Wireless Network Settings from the Control Panel ........................................................ 52
Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel............................... 54
Wi-Fi Direct Mode Setup .................................................................................................................... 56
Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 56
Enabling Wi-Fi Direct Mode........................................................................................................... 58
Modifying the Wi-Fi Direct Network Name or Password ................................................................ 60
Wi-Fi Protected Setup (WPS)............................................................................................................. 62
Using WPS to Connect to a Network ............................................................................................. 62
Printing a Network Status Sheet......................................................................................................... 63
Printing a Network Connection Report ............................................................................................... 64
Network Connection Report Codes and Messages ....................................................................... 66
Configuring Email Server Settings...................................................................................................... 71
Email Server Settings .................................................................................................................... 73
Changing or Updating Network Connections ..................................................................................... 74
Accessing the Web Config Utility................................................................................................... 74
Changing a USB Connection to a Wi-Fi Connection...................................................................... 75
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 75
Connecting to a New Wi-Fi Router ................................................................................................ 76
Disabling Wi-Fi Features ............................................................................................................... 76

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Loading Paper ........................................................................................................................................... 78
Loading Paper in the Cassette ........................................................................................................... 78
Paper Loading Capacity ................................................................................................................ 80
Double-sided Printing Capacity ..................................................................................................... 84
Borderless Paper Type Compatibility ............................................................................................ 86
Compatible Epson Papers.................................................................................................................. 87
Paper or Media Type Settings - Printing Software.............................................................................. 89
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 90
Paper Type Settings - Control Panel ............................................................................................. 91
Selecting the Default Paper Source Settings...................................................................................... 92
Paper Source Settings Options ..................................................................................................... 93
Selecting the Universal Print Settings ................................................................................................ 93
Universal Print Settings Options .................................................................................................... 94
Placing Originals on the Product ............................................................................................................. 96
Placing Originals on the Scanner Glass ............................................................................................. 96
Placing Originals in the Automatic Document Feeder ........................................................................ 98
ADF Original Document Specifications........................................................................................ 101
Copying .................................................................................................................................................... 103
Copying Documents or Photos......................................................................................................... 103
Copying Options............................................................................................................................... 104
Printing from a Computer ....................................................................................................................... 108
Printing with Windows ...................................................................................................................... 108
Selecting Basic Print Settings - Windows .................................................................................... 109
Paper Source Options - Windows ........................................................................................... 111
Print Quality Options - Windows ............................................................................................. 111
Multi-Page Printing Options - Windows................................................................................... 111
Selecting Double-sided Printing Settings - Windows ................................................................... 112
Double-sided Printing Options - Windows............................................................................... 114
Print Density Adjustments - Windows ..................................................................................... 115
Selecting Additional Layout and Print Options - Windows ........................................................... 116
Custom Color Correction Options - Windows.......................................................................... 118
Image Options and Additional Settings - Windows.................................................................. 119
Header/Footer Settings - Windows ......................................................................................... 120

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Selecting a Printing Preset - Windows......................................................................................... 121
Selecting Extended Settings - Windows ...................................................................................... 122
Extended Settings - Windows ................................................................................................. 123
Printing Your Document - Windows............................................................................................. 124
Locking Printer Settings - Windows ............................................................................................. 125
Locked Setting Options........................................................................................................... 127
Selecting Default Print Settings - Windows.................................................................................. 128
Changing the Language of the Printer Software Screens ....................................................... 129
Changing Automatic Update Options .......................................................................................... 130
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 131
Selecting Print Settings - Windows 10 S...................................................................................... 132
Printing on a Mac ............................................................................................................................. 135
Selecting Basic Print Settings - Mac ........................................................................................... 136
Paper Source Options - Mac................................................................................................... 140
Print Quality Options - Mac ..................................................................................................... 140
Print Options - Mac ................................................................................................................. 141
Selecting Page Setup Settings - Mac .......................................................................................... 141
Selecting Print Layout Options - Mac........................................................................................... 142
Selecting Double-sided Printing Settings - Mac........................................................................... 143
Double-sided Printing Options and Adjustments - Mac........................................................... 144
Managing Color - Mac ................................................................................................................. 145
Color Matching and Color Options - Mac ................................................................................ 146
Selecting Printing Preferences - Mac .......................................................................................... 147
Printing Preferences - Mac...................................................................................................... 148
Printing Your Document or Photo - Mac ...................................................................................... 149
Checking Print Status - Mac.................................................................................................... 150
Printing from a Smartphone or Tablet............................................................................................... 150
Cancelling Printing Using the Product .............................................................................................. 151
Scanning .................................................................................................................................................. 152
Starting a Scan................................................................................................................................. 152
Starting a Scan Using the Product Control Panel ........................................................................ 152
Scanning to Email ................................................................................................................... 154
Scanning to a Connected Computer ....................................................................................... 156

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Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 158
Scanning to the Cloud............................................................................................................. 159
Scanning to a Memory Device ................................................................................................ 161
Control Panel Scanning Options............................................................................................. 162
Setting Up and Scanning to a Network Folder or FTP Server...................................................... 165
Creating a Shared Network Folder.......................................................................................... 165
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 167
Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 169
Scanning to a Network Folder or FTP Server.......................................................................... 170
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 172
Starting a Scan from a Scanning Program................................................................................... 174
Starting a Scan from a Smartphone or Tablet.............................................................................. 176
Scanning a Document in Epson ScanSmart..................................................................................... 176
Saving a Scan ............................................................................................................................. 179
Attaching a Scan to Email............................................................................................................ 180
Sending a Scan to a Cloud Service ............................................................................................. 181
Printing a Scan ............................................................................................................................ 182
Selecting Epson ScanSmart Settings............................................................................................... 184
Changing the Epson Product....................................................................................................... 184
Changing the Scan Settings ........................................................................................................ 185
Changing the File Name Settings ................................................................................................ 187
Changing the Save Settings ........................................................................................................ 188
Save Settings.......................................................................................................................... 190
Customizing Action Icons ............................................................................................................ 192
Scanning in Epson Scan 2 ............................................................................................................... 193
Additional Scanning Settings - Main Settings Tab ....................................................................... 196
Additional Scanning Settings - Advanced Settings Tab............................................................... 197
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 198
Image Format Options................................................................................................................. 199
Scan Resolution Guidelines ........................................................................................................ 200
Faxing....................................................................................................................................................... 202
Connecting a Telephone or Answering Machine.............................................................................. 202
Setting Up Fax Features .................................................................................................................. 205

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Setting Up Basic Fax Features .................................................................................................... 205
Using the Fax Setup Wizard ................................................................................................... 205
Selecting the Line Type........................................................................................................... 207
Setting the Number of Rings to Answer .................................................................................. 208
Selecting Advanced Fax Settings................................................................................................ 209
Basic Settings - Fax ................................................................................................................ 210
Send Settings - Fax................................................................................................................. 212
Receive Settings - Fax............................................................................................................ 213
Report Settings - Fax .............................................................................................................. 214
Security Settings - Fax............................................................................................................ 215
Setting Up the Fax Utility - Windows............................................................................................ 216
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 218
Setting Up Contacts and Contact Groups......................................................................................... 219
Setting Up Contacts Using the Product Control Panel................................................................. 220
Creating a Contact .................................................................................................................. 220
Editing or Deleting a Contact .................................................................................................. 223
Creating a Contact Group ....................................................................................................... 224
Editing or Deleting a Contact Group........................................................................................ 226
Sending Faxes ................................................................................................................................. 228
Sending Faxes from the Product Control Panel........................................................................... 228
Sending a Fax Using the Keypad, Contact List, or History...................................................... 228
Fax Sending Options .............................................................................................................. 231
Sending a Fax at a Specified Time ......................................................................................... 232
Sending Faxes Using the Fax Utility - Windows .......................................................................... 234
Sending Faxes Using the Fax Utility - Mac .................................................................................. 236
Dialing Fax Numbers from a Connected Telephone.................................................................... 239
Receiving Faxes............................................................................................................................... 240
Fax Reception ............................................................................................................................. 240
Receiving Faxes Automatically ................................................................................................... 241
Receiving Faxes Manually........................................................................................................... 241
Receiving a Fax by Polling .......................................................................................................... 242
Viewing a Fax on the LCD Screen (Using the Inbox)................................................................... 243
Saving Faxes to an External USB Device ................................................................................... 244

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Checking Fax Status ....................................................................................................................... 245
Printing Fax Reports......................................................................................................................... 246
Fax Report Options ..................................................................................................................... 247
Using External USB Devices with Your Product................................................................................... 249
Connecting a USB Device................................................................................................................ 249
USB Device Photo File Specifications ......................................................................................... 249
Disconnecting a USB Device............................................................................................................ 250
Viewing and Printing from the LCD Screen ...................................................................................... 250
Printing JPEG Photos.................................................................................................................. 250
Printing TIFF Files ...................................................................................................................... 251
Print Setting Options - Device Mode............................................................................................ 252
Transferring Files on a USB Device ................................................................................................. 254
Setting Up File Sharing for File Transfers from Your Computer................................................... 254
Transferring Files from a USB Device to Your Computer ............................................................ 255
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 257
Ink Safety Precautions ..................................................................................................................... 257
Check Cartridge and Maintenance Box Status................................................................................. 259
Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 259
Checking Cartridge and Maintenance Box Status - Windows...................................................... 260
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 263
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 264
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 264
Removing and Installing Ink Cartridges............................................................................................ 265
Printing with Black Ink and Expended Color Cartridges ................................................................... 271
Printing with Expended Color Cartridges - Windows ................................................................... 271
Printing with Expended Color Cartridges - Mac ........................................................................... 272
Conserving Low Black Ink with Windows ......................................................................................... 274
Replacing the Maintenance Box....................................................................................................... 274
Adjusting Print Quality............................................................................................................................ 278
Print Head Maintenance................................................................................................................... 278
Print Head Nozzle Check............................................................................................................. 278
Checking the Nozzles Using the Product Control Panel ......................................................... 279
Checking the Nozzles Using a Computer Utility...................................................................... 281

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Print Head Cleaning .................................................................................................................... 282
Cleaning the Print Head Using the Product Control Panel ...................................................... 283
Cleaning the Print Head Using a Computer Utility................................................................... 284
Aligning the Print Head Using the Product Control Panel................................................................. 286
Adjusting the Print Quality Using the Product Control Panel ............................................................ 288
Cleaning the Paper Guide ................................................................................................................ 289
Checking the Number of Sheets on the LCD Screen ....................................................................... 290
Cleaning and Transporting Your Product ............................................................................................. 292
Cleaning Your Product ..................................................................................................................... 292
Transporting Your Product ............................................................................................................... 296
Solving Problems .................................................................................................................................... 299
Viewing the Help Screen .................................................................................................................. 299
Checking for Software Updates........................................................................................................ 300
Product Status Messages ................................................................................................................ 301
Running a Product Check ................................................................................................................ 305
Resetting Control Panel Defaults ..................................................................................................... 306
Solving Setup Problems ................................................................................................................... 307
Product Does Not Turn On or Off................................................................................................. 308
Noise After Ink Installation ........................................................................................................... 308
Software Installation Problems .................................................................................................... 308
Solving Network Problems ............................................................................................................... 309
Product Cannot Connect to a Wireless Router or Access Point .................................................. 309
Network Software Cannot Find Product on a Network................................................................. 311
Product Does Not Appear in Mac Printer Window ....................................................................... 311
Wireless Network Connection is Unstable on a Mac ................................................................... 312
Wired Network Connection Becomes Unstable........................................................................... 312
Cannot Print Over a Network....................................................................................................... 313
Cannot Scan Over a Network ...................................................................................................... 314
Solving Copying Problems ............................................................................................................... 315
Product Cannot Copy .................................................................................................................. 316
Product Makes Noise, But Nothing Copies.................................................................................. 316
Product Makes Noise When It Sits for a While............................................................................. 316
Originals Do Not Feed From the Automatic Document Feeder.................................................... 317

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Solving Paper Problems................................................................................................................... 318
Paper Feeding Problems............................................................................................................. 318
Paper Jam Problems in the Cassette .......................................................................................... 319
Paper Jam Problems in the Rear Cover ...................................................................................... 320
Document Jams in the Automatic Document Feeder .................................................................. 321
Paper Ejection Problems ............................................................................................................. 324
Solving Problems Printing from a Computer..................................................................................... 324
Nothing Prints.............................................................................................................................. 325
Product Icon Does Not Appear in Windows Taskbar ................................................................... 326
Error After Cartridge Replacement .............................................................................................. 327
Printing is Slow ............................................................................................................................ 327
Solving Page Layout and Content Problems.................................................................................... 329
Inverted Image............................................................................................................................. 329
Too Many Copies Print ................................................................................................................ 330
Blank Pages Print ........................................................................................................................ 330
Incorrect Margins on Printout....................................................................................................... 330
Border Appears on Borderless Prints .......................................................................................... 331
Incorrect Characters Print............................................................................................................ 331
Incorrect Image Size or Position.................................................................................................. 332
Slanted Printout........................................................................................................................... 333
Solving Print Quality Problems......................................................................................................... 333
White or Dark Lines in Printout .................................................................................................... 334
Blurry or Smeared Printout .......................................................................................................... 335
Faint Printout or Printout Has Gaps ............................................................................................. 336
Grainy Printout............................................................................................................................. 337
Incorrect Colors ........................................................................................................................... 338
Solving Scanning Problems ............................................................................................................. 339
Scanning Software Does Not Operate Correctly ......................................................................... 339
Cannot Start Epson Scan 2 ......................................................................................................... 340
Scanning Speed is Slow.............................................................................................................. 341
Cannot Save a Scan to a Shared Folder Over a Network............................................................ 341
Solving Scanned Image Quality Problems ....................................................................................... 343
Scanned Image Quality Problems ............................................................................................... 343

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Image Consists of a Few Dots Only............................................................................................. 345
Line of Dots Appears in All Scanned Images............................................................................... 345
Straight Lines in an Image Appear Crooked ................................................................................ 346
Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 346
Scanned Characters are Blurry ................................................................................................... 346
Image Colors are Patchy at the Edges ........................................................................................ 347
Ripple Patterns Appear in an Image ............................................................................................ 347
Streaks Appear in All Scanned Images ....................................................................................... 347
Scanned Image Edges are Cropped ........................................................................................... 348
Solving Faxing Problems.................................................................................................................. 348
Cannot Send or Receive Faxes................................................................................................... 348
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 350
Fax Memory Full Error Appears................................................................................................... 351
Fax Quality is Poor ...................................................................................................................... 351
Sent Fax is Received in an Incorrect Size ................................................................................... 352
Received Fax is Not Printed ........................................................................................................ 353
Solving USB Device Problems ......................................................................................................... 353
Cannot View or Print from a USB Device..................................................................................... 353
Cannot Save Files on a USB Device ........................................................................................... 354
Cannot Transfer Files To or From a USB Device......................................................................... 354
Uninstall Your Product Software....................................................................................................... 355
Uninstalling Product Software - Windows.................................................................................... 355
Uninstalling Product Software - Mac............................................................................................ 356
Where to Get Help............................................................................................................................ 357
Technical Specifications ........................................................................................................................ 359
Windows System Requirements ...................................................................................................... 359
Mac System Requirements .............................................................................................................. 360
Paper Specifications ........................................................................................................................ 360
Printable Area Specifications ........................................................................................................... 362
Automatic Document Feeder (ADF) Specifications .......................................................................... 363
Scanning Specifications ................................................................................................................... 364
Fax Specifications ............................................................................................................................ 364
Ink Cartridge Specifications.............................................................................................................. 365

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Dimension Specifications ................................................................................................................. 366
Electrical Specifications ................................................................................................................... 367
Environmental Specifications ........................................................................................................... 367
External USB Device Specifications................................................................................................. 367
Interface Specifications .................................................................................................................... 368
Network Interface Specifications ...................................................................................................... 368
Safety and Approvals Specifications ................................................................................................ 370
Notices ..................................................................................................................................................... 372
Important Safety Instructions............................................................................................................ 372
General Product Safety Instructions ............................................................................................ 372
Ink Cartridge Safety Instructions.................................................................................................. 374
LCD Screen Safety Instructions................................................................................................... 375
Wireless Connection Safety Instructions ..................................................................................... 376
Telephone Equipment Safety Instructions ................................................................................... 376
Important Privacy Notice (Printer Serial Number)............................................................................. 376
FCC Compliance Statement............................................................................................................. 377
Binding Arbitration and Class Waiver ............................................................................................... 379
Trademarks...................................................................................................................................... 382
Copyright Notice............................................................................................................................... 383
libTIFF Software Acknowledgment.............................................................................................. 384
A Note Concerning Responsible Use of Copyrighted Materials................................................... 384
Default Delay Times for Power Management for Epson Products ............................................... 384
Copyright Attribution.................................................................................................................... 385

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WF-C4810 User's Guide
Welcome to the WF-C4810 User's Guide.
For a printable PDF copy of this guide, click here.

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Product Basics
See these sections to learn about the basic features of your product.
Note: Your product may differ from the illustrations in this guide, but the instructions are the same.
Using the Control Panel
Product Parts Locations
Checking for Software Updates
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Setting Up Printing on a Chromebook
Android Printing Using the Epson Print Enabler
Using the Mopria Print Service
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Voice-activated Printing
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Viewing Animations
Selecting the Date and Time
Selecting Your Country or Region
Using Presets
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB

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Parent topic: Product Basics
Control Panel Buttons and Lights
1power button and light
2received fax light
3home button
4 LCD screen
5help button
The LCD Screen
Status Icon Information
Navigating the LCD Screen
Parent topic: Using the Control Panel

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The LCD Screen
1 Select to show the Supply Status screen
2 Displays the network connection status. Select to set up network connections.
3 Select to change sound settings
4 Select to display the Fax Data Information screen
5 Displays various settings and functions. Swipe to the left to see additional options.

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6 Scrolls the screen to the right.
1 Returns to the previous screen
2 Select a tab to display additional settings
3 Displays the list of settings
4 Performs the selected action
Parent topic: Control Panel Buttons and Lights
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Press the
icon to view or change the current network settings.
Icons Description
Displays additional information or instructions, such as loading paper or placing a
document.
Displays the Supply Status screen.

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Icons Description
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be
reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
Displays the Fax Data Information screen.
The indicated setting has changed.
There is a problem with the indicated setting. Press the icon to resolve the problem.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal
strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
Navigating the LCD Screen
Follow these guidelines to navigate and use the menus on the LCD screen.
Tap or press the screen to select an item or icon
Flick the screen to scroll swiftly
Slide your finger across the screen to move items