EmFinders EmSeeQ User manual
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
The Discussion that Created a Company
One night after dinner, I was watching TV with my
wife when a tragic event made me really stop and
think. That evening on the news was a story about a
young woman who had gone missing; she had a cell
phone but was unable to call for help.
That raised the
question “Why can’t you use technology
to help people
like that who are lost and can’t help themselves?”
My business partner, Chris Buehler, and I had each
spent over 20 years in the telecom industry. We knew
that technology could find the location of a device
on a wireless network, even if the person wearing the
device was unable to make the call themselves.
Our discussion led to the creation of a company called
EmFinders, (short for Emergency Finders).
The first step was to create a solution using cellular
triangulation technology that would be able to
accurately locate people outdoors or within buildings,
parking garages or heavily wooded areas where
GPS works poorly or simply doesn’t work.
Then we designed a device small enough to be worn
like a watch. The watch-like device is durable, water
resistant and fits discreetly into people’s daily lives.
We worked with 911 dispatchers and police to develop
a nationwide system that is reliable, affordable
and works with their existing equipment and systems.
No hardware or special training needed means
zero cost for law enforcement and 911.
In an emergency, the EmFinders EmSeeQ is remotely
activated and communicates with existing cellular
and 911 systems to help locate people who may not
be able to help themselves
—
people with Alzheimer’s
disease,
Autism or any other medical issue who
might become disoriented and wander.
EmFinders helps law enforcement and 911 recover
missing people faster and reduces the resources
required to conduct a search.
Best of all, EmFinders provides caregivers with peace
of mind, knowing that the EmSeeQ device helps
law enforcement quickly locate and recover their loved
one should that person wander and become lost.
Thanks to the power of technology, and a spouse who
asked a tough question, EmFinders is dedicated to
“Locating the Lost” and protecting people of all ages.
Jim Nalley and Chris Buehler
Founders
5
Once activated, the EmFinders EmSeeQ reports
its location to the nearest 911 dispatch center
and transmits an audio recording to the 911
operator explaining the nature of the emergency.
6
911 operator dispatches a police officer to the
location reported by the EmFinders EmSeeQ.
7
Police officer stays in contact with the 911
operator until the missing person is located;
911 operator can provide updated location
if person wearing the EmFinders EmSeeQ has
changed locations while the officer is en route.
8
Police officer assists the missing person by
safely returning him/her to caregiver.
9
Police calls EmFinders at 1.800.215.8161
to cancel alert.
which EmFinder may do only following receipt of a
missing person’s case number. Once activated, the
EmFinders EmSeeQ provides location information only
to police.
See the emergency activation magnet for
step-by-step instructions.
How often should I charge the EmFinders EmSeeQ?
The device should be charged until full (green
LED flashes) at least once a week. This will take a
maximum of 2 hours.
Who do I call if I have additional questions?
If you have questions, contact customer service at
1.866.426.3386.
What is the emergency activation and recovery
process?
1
Caregiver calls 911 to file a missing person’s report.
2
911 dispatcher takes relevant information,
creates missing person file and provides a call
for service or case number to the caregiver.
3
Caregiver calls EmFinders emergency operator at
1.800.215.8161 to request EmSeeQ device activation
by providing a call for service or case number.
4
EmFinders verifies caregiver identity and password
and remotely activates the EmSeeQ device.
How does the EmFinders EmSeeQ work?
The potential wanderer wears an EmSeeQ device, the
same size as a wrist watch, on their wrist (or ankle, in
the case of a child) and is designed to be worn 24 hours
a day. The EmFinders EmSeeQ is water resistant (to
1-meter); avoid submerging for extended period of time.
The EmSeeQ device has no buttons or controls and
doesn’t make noise. It only lights up when it’s
charging. If the potential wanderer becomes lost,
the caregiver first calls 911 to file a missing person’s
report and then calls EmFinders to request remote
EmSeeQ device activation.
How does the technology work?
Once the unit is activated, law enforcement can
typically locate the missing person within
minutes via
information provided by the EmFinders
EmSeeQ
through the 911 emergency location system. The police
are dispatched and can continue to work with 911
to update the missing person’s location as the person
moves on foot or
in a car. Unlike GPS technology,
the EmSeeQ device
is designed to work indoors as
well as outdoors.
How do I activate the EmFinders EmSeeQ device?
The caretaker must first call 911 to report the device
holder lost and request that the police file a missing
person’s report. The device can ONLY be used to locate
a person who has been officially reported lost. It does
NOT track the device holder unless it is activated,
Important Coverage Information
Our coverage map provides high-level estimates of
our coverage area. There may be gaps in coverage
within our estimated coverage areas that, along with
other factors, will impact the quality of services. See
www.EmFinders.com for coverage map and details.
EmFinders Frequently
Asked Questions
What is the EmFinders solution?
EmFinders technology focuses on finding missing
persons. Hence the name “EmFinders,” short for
“Emergency Finders.”
The EmFinders EmSeeQ has the potential to reduce
a caregiver’s stress by providing a solution to the
dangers of temporary disorientation and wandering.
The EmFinders EmSeeQ works with the local 911
emergency system and helps police to locate individuals
wearing an EmSeeQ device should they ever become
lost. All location information is provided directly to the
police via a 911 dispatcher once the EmSeeQ device is
activated.
Who is the EmFinders EmSeeQ designed to help?
The EmFinders EmSeeQ is designed to help persons with
medical impairments (such as Alzheimer’s or Autism)
who are at risk of becoming disoriented and lost.
When you you call, be prepared to
provide the following information:
1
Your name (which must match the name on
the account) and the password you setup
when you purchased the EmFinders EmSeeQ.
2
The serial number of the EmFinders EmSeeQ,
which is located both on the box and on the
device itself.
3
The names of any additional caregivers
authorized to activate the device in an
emergency situation.
4
Information about the potential wanderer:
Name Age and physical description
Address Medical conditions
This information is required to register the
EmSeeQ device. In the event of a wandering,
EmFinders will also share this information
with emergency responders.
STEP 3
Peace of Mind
Once the battery is fully charged and the
EmFinders EmSeeQ is registered, secure the device
on the wrist of the potential wanderer.
The EmFinders EmSeeQ is ready for use.
5
When the battery is fully charged, disconnect
the EmFinders EmSeeQ from the charging stand
and proceed to Step 2.
STEP 2
Registering the EmFinders EmSeeQ
You MUST call 1.866.426.3386 to register
your EmFindersEmSeeQ. Registration
ensures the following:
Turns on the EmFinders EmSeeQ
Allows you to identify and authorize additional
caregivers, other than yourself, to activate
the device
Provides EmFinders with information about
the potential wanderer
Device Setup Instructions
THIS DEVICE MUST BE CHARGED AND
REGISTERED BEFORE IT WILL OPERATE
STEP 1
Charging the EmFinders EmSeeQ
Your EmFinders EmSeeQ has an internal
battery which must be charged before first use.
To charge the battery:
1
Connect one end of the power supply to the
charging stand and the other end into an
electrical outlet.
2
Place the EmFinders EmSeeQ on top of the
charging stand. Red LED light appears on the
sides of the device to indicate battery is
charging. It will take up to 2 hours to completely
charge the device.
3
When the battery is fully charged, a green
LED light will appear on the sides of the device
to indicate charging is complete.
4
To ensure reliable and proper operation of
the EmFinders EmSeeQ, completely charge the
battery at least once a week. In the event
that there is a wandering and the device is
activated, it should be recharged immediately
thereafter to ensure continued service.
5733
Power Supply
Charging Stand
Dual Internal LEDs for Battery
Charging Indicator
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
NOTICES
This document neither grants any license nor conveys
any rights with respect to the subject matter hereof
or otherwise. EmFinders expressly retains all intellectual
and other property rights with respect to this document
and all matters set forth herein. This document is
neither an offer nor an acceptance. Neither party will
be obligated with respect to the subject matter hereof
unless and until such party has entered into a definitive
agreement. Some technical assertions of capability
included herein are estimates based on limited
information gathered from past experience.
Activation and use of the EmFinders locator is subject
to EmFinders’ customer agreement, plans, terms &
conditions, and network coverage.
TRADEMARKS
EmFinders, the EmFinders logo, EmSeeQ and Locate
the Lost are trademarks of JJCK, LLC, and protected in
the United States and other countries.
EmFinders EmSeeQ V. 1.0
Feature Specification
Size: (unit without band) 39mmx55mmx19mm
Weight: 25 grams
Frequency: 824.2 – 848.8MHz and 1850.2 –1909.8 MHz
Transmit Power: +33 dBm max @ 824.2 – 848.8MHz
+30 dBm max @ 1850.2 – 1909.8 MHz
Battery Voltage: +4.2VDC max
Operating Temp.: -10º C to +55ºC
Water Resistance: IPX7
Certifications
FCC: Parts 15B, 22 and 24; SAR PTCRB NAPRD.03 ETSI/
3GPP TS 51.010-1 and IT3 TP012 UL, (power adapter)
AC Wall Charger Specifications
Input: 110-130 VAC, 50-60 Hz, 0.15A
Output: 6.0VDC, 1.0A
Operation Temperature: 0ºC to +40ºC
EmFinders™ EmSeeQ™, Locate the Lost™,
www.EmFinders.com COPYRIGHTS © 2009 JJCK,LLC.
All rights reserved. EmFinders is the registered
business name of JJCK, LLC.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS USED FOR COMMERCIAL PURPOSES;
(b) IS MODIFIED, OPENED OR TAMPERED WITH; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMAPSHIP.
Water Resistance
The EmFinders EmSeeQ has a water resistance rating
of IPX7. The EmSeeQ device will continue to function
even if temporarily submerged in up to one meter
(3 feet) of water.
Specifications and Certifications
This section provides the following detailed
specifications and certifications:
EmFinders EmSeeQ Specifications
Certifications
AC Wall Charger Specifications
Warranty Information
EmFinders warrants to the original purchaser that the
EmFinders EmSeeQ shall be free from defects
in material and workmanship for a period of 12
months from date of activation. If a defect covered
by this warranty occurs during the warranty period,
EmFinders will repair or replace your EmSeeQ device
or component free of charge. If your EmSeeQ device
is replaced for a defect covered under warranty, you
may receive a refurbished EmSeeQ device in exchange
for your original EmSeeQ device. The replaced unit will
carry the remaining warranty period from the original
EmFinders EmSeeQ. Please contact our Customer Care
Center at 1-866-426-3386 for warranty service. This
warranty is non-transferable.
Service After Expiration of Warranty
Please visit our website at www.EmFinders.com or call
our Customer Care Center at 1-866-426-3386 for
troubleshooting information and repair or replacement
options. In most cases, it will be necessary to ship
the product to EmFinders. Please do not send any
products to EmFinders without first contacting our
Customer Care Center.
When the EmFinders EmSeeQ reaches its end of life,
contact local authorities to learn about disposal
and recycling options. See www.EmFinders.com for
more information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury,
hexavalent chromium, polybrominated biphenyl (PBB)
or polybrominated diphenyl ether (PBDE).
Specific Absorption Rate (SAR)
Your EmFinders EmSeeQ is a radio transmitter and
receiver. It does not exceed exposure limits for
wrist-worn devices set by the Federal Communications
Commission (FCC) and international guidelines
established by the independent scientific organization
ICNIRP. The exposure standard for wireless devices
uses a unit of measure called Specific Absorption Rate
(SAR). The SAR limit set by the FCC is 1.6 W/kg
averaged over 1 gram of tissue. The SAR limit set
by ICNIRP is 2.0 W/kg averaged over10 grams of tissue.
Tests for SAR are conducted at standard operating
positions with the EmSeeQ device transmitting at
its highest power level over all frequency bands. The
actual SAR level of an operating EmSeeQ device
can be below the maximum value because the EmSeeQ
device is designed to only use the power level required
to reach the network.
FCC Regulations
This EmSeeQ device complies with part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This EmSeeQ device may not cause
harmful interference and (2) this EmSeeQ device
must accept any interference received, including
interference that may cause undesired operation.
This EmSeeQ device has been tested and found to
comply with the limits for a Class B digital Device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
EmFinders EmSeeQ Disposal and Recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
You must dispose of the EmFinders EmSeeQ properly
according to local laws and regulations. Because
the EmSeeQ device contains electronic components
and a battery, the EmFinders EmSeeQ must be
disposed of separately from household waste.
Safety and Warranty Information
This section addresses six primary areas:
Safety information
FCC Regulations
Reduction of Hazardous Materials (RoHS)
Specific Absorption Rate (SAR)
Warranty Information
Water Resistance
Safety Information
Your EmFinders EmSeeQ contains a Lithium Ion
(LI) battery pack. Leakage of ingredients contained
within the battery pack or the combustion of
ingredients can cause personal injury to you, as well
as damage to your EmSeeQ device. If battery leakage
occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water.
If liquid leaking from battery pack comes in contact
with your eyes, immediately flush your eyes
thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your
doctor and/or go to the emergency room.
To avoid battery leakage
• Donotexposebatterytoexcessive
vibration, physical shock or liquids.
• Donotdisassemble,attempttorepair
or deform the battery.
• Donotdisposeofbatterypackinre.
• Donotpeelordamagethebatterylabel.
Contacting Customer Care
Need help with operating your EmFinders EmSeeQ?
Contact EmFinders Customer Care via the internet at
www.EmFinders.com, or call toll free 1.866.426.3386,
Monday – Sunday, 7 a.m. – 11 p.m. CST (times subject
to change) to speak to a Customer Care Representative.
Table of contents
