
10
90-DAY LIMITED WARRANTY
What is Covered Under This Warranty?
The item you have purchased is warranted against defects inmaterials and workmanship for the following parts as
outlined below only when unit is installed and operated in accordance with the instructions in this Owner’s
Manual and in compliance with local building and fire codes:
Burner Assembly
Firepit Base
Firepit Top
How Do I Obtain Warranty Service?
To obtain warranty service, you must contact our customer service center within the relevant warranty period and
provide us with a copy of your dated register receipt as proof of the purchase date. We reserve the right to request
photographs and/or return of the defective item(s) and/or such other evidence relating to any claim as we shall
reasonably require. Please call our customer service center at 713-690-1919 for additional warranty claim details
and procedures.
What are the Limitations and Exclusions of this Warranty?
Warranty Limitations:
This warranty is subject to the limitation set forth above. In addition, this warranty is made to the original
purchaser only and is effective only if items are purchased from one of our authorized dealers. This warranty is not
transferable. For warranty replacements based on warranty claims submitted within ninety (90) days of purchase,
we will not be responsible forcharges associated with shipments outside continental NorthAmerica at any time or
for any reason.
Warranty Exclusions:This warranty is subjected to the exclusions set forth above. In addition, the following are
excluded from coverage under this warranty: any item used for commercial, contract or any other non-residential
purpose; clearance items, display models or items purchased “as is”; freight damage; items subject to misuse,
abuse, neglect or lack of proper care or maintenance (including without limitation as provided in any “care and
maintenance guide” or similar information we provide); normal wear and tear; damage caused by acts of nature,
acts of force majeure, vandalism, fire or other causality, or improper assembly; hardware against corrosion or
rusting; purchased or replacement parts; andall plastic parts.Also excluded are loss of use or time; inconvenience;
money; travel; packaging; or incidental, special or consequential damages of any kind. Replacement of defective
items or parts as provided herein shall constitute your sole and exclusive remedy for items which are not as
warranted. In no event shall our responsibility exceed the purchase price of the item found to be other than as
warranted. This warranty is the exclusive statement of your rights with respect to items you have purchased and
supersedes any other express warranty or statement, written or oral, made in connection with the purchase and sale
of such items. The term ”item” when used herein in the singular refers to the specific piece found to be defective,
and not to the entire set of which the item is a part.
Some states do not allow exclusion or limitation of incidental or consequential damage, so that limitation may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state
to state