Epygi QX50 User manual

Manual I: Installation Guide
Edition 1, November 2014
SW Release 6.0.7 and higher

QX50/QX200/QX2000; (SW Version 6.0.x) 2
QX50/QX200/QX2000 Manual I: Installation Guide
Notice to Users
This document, in whole or in part, may not be reproduced, translated or reduced to any machine-readable form without prior
written approval.
Epygi provides no warranty with regard to this document or other information contained herein and hereby expressly dis-
claims any implied warranties of merchantability or fitness for any particular purpose in regard to this document or such in-
formation. In no event shall Epygi be liable for any incidental, consequential or special damages, whether based on tort, con-
tract or otherwise, arising out of or in connection with this document or other information contained herein or the use thereof.
Copyright and Trademarks
Copyright © 2003-2014 Epygi Technologies, LTD. All Rights Reserved. Quadro and QX are registered trademarks of Epygi
Technologies, LTD. Microsoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation. All other
trademarks and brand names are the property of their respective proprietors.
Emergency 911 Calls
YOU EXPRESSLY ACKNOWLEDGE THAT EMERGENCY 911 CALLS MAY NOT FUNCTION WHEN USING QUADRO OR QX AND
THAT EPYGI TECHNOLOGIES, LTD. OR ANY AFFILIATES (AGENTS) SUBSIDIARIES, PARTNERS OR EMPLOYEES ARE NOT LIA-
BLE FOR SUCH CALLS.
Limited Warranty
Epygi Technologies, LTD. (‘Epygi’) warrants to the original end-user purchaser every Quadro and QX to be free from physical
defects in material and workmanship under normal use for a period of one (1) year from the date of purchase (proof of pur-
chase required) or two (2) years from the date of purchase (proof of purchase required) for products purchased in the Euro-
pean Union (EU). If Epygi receives notice of such defects, Epygi will, at its discretion, either repair or replace products that
prove to be defective.
This warranty shall not apply to defects caused by (i) failure to follow Epygi’s installation, operation or maintenance instruc-
tions; (ii) external power sources such as a power line, telephone line or connected equipment; (iii) products that have been
serviced or modified by a party other than Epygi or an authorized Epygi service center; (iv) products that have had their origi-
nal manufacturer’s serial numbers altered, defaced or deleted; (v) damage due to lightning, fire, flood or other acts of nature.
In no event shall Epygi’s liability exceed the price paid for the product from direct, indirect, special, incidental or consequential
damages resulting from the use of the product, its accompanying software or its documentation. Epygi offers no refunds for its
products. Epygi makes no warranty or representation, expressed, implied or statutory with respect to its products or the con-
tents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, mer-
chantability or fitness for any particular purpose.
Return Policy
If the product proves to be defective during this warranty period, please contact the establishment where the unit was pur-
chased. The Integrator will provide guidance on how to return the unit in accordance with its established procedures. Epygi
will provide the Return Merchandise Authorization Number to your retailer.
Please provide a copy of your original proof of purchase. Upon receiving the defective unit, Epygi, or its service center, will use
commercially reasonable efforts to ship the repaired or a replacement unit within ten business days after receipt of the re-
turned product. Actual delivery times may vary depending on customer location. The Distributor is responsible for shipping
and handling charges when shipping to Epygi.
European Limited Warranty
The European Limited Warranty is the same as the Limited Warranty above, except the warranty period is for two years from
the date of purchase.
Extended Warranty
Extended Warranty Option
Epygi offers an extended warranty program available for purchase by end users. This option is available at the time of pur-
chase, extending the users original warranty for an additional three (3) years. Combined with the original warranty, the ex-
tended warranty would offer a total of five (5) years protection for European end users and four (4) years protection for non-
European end users.
Extended Warranty Statement
Epygi Technologies, LTD. extends its Limited Warranty for an additional period of three (3) years from the date of the termina-
tion of the original Limited Warranty period (proof of purchase required).
Epygi reserves the right to revise or update its products, pricing, software, or documentation without obligation to notify any
individual or entity. Please direct all inquiries to:
Epygi Technologies, LTD.
1400 Preston Road, Suite 300, Plano, Texas 75093

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QX50/QX200/QX2000 Manual I: Installation Guide
Administrative Council for Terminal Attachments (ACTA) Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. Located on the equipment
is a label that contains, among other information, the ACTA registration number and ringer equivalence number (REN). If re-
quested, this information must be provided to the telephone company.
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on the
telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the
REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by
the total REN’s contact the telephone company to determine the maximum REN for the calling area.
This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to
State Tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right the file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the opera-
tion of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the neces-
sary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact EPYGI TECHNOLOGIES, LTD.
If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment
from the network until the problem is resolved.
Electrical Safety Advisory
To reduce the risk of damaging power surges, we recommend you install an AC surge arrestor in the AC outlet from which the
Quadro or QX is powered.
Industry Canada Statement
This product meets the applicable Industry Canada technical specifications.
Safety Information
Before using the Quadro or QX, please review and ensure the following safety instructions are adhered to:
•To prevent fire or shock hazard, do not expose your Quadro or QX to rain or moisture.
•To avoid electrical shock, do not open the Quadro or QX. Refer servicing to qualified personnel only.
•Never install wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specified for wet locations.
•Never touch non-insulated telephone wire or terminals unless the telephone line has been disconnected at the network
interface.
•Use caution when installing or modifying cable or telephone lines.
•Avoid using your Quadro or QX during an electrical storm.
•Do not use your Quadro, QX or telephone to report a gas leak in the vicinity of the leak.
•An electrical outlet should be as close as possible to the unit and easily accessible.
Emergency Services
The use of VoIP telephony is made available through IP networks such as the Internet and is dependent upon a constant
source of electricity, network availability and proper operation of the equipment. If a power outage, network disruption or
equipment failure occurs, the VoIP telephony service could be disabled. User understands that in any of those events the Qua-
dro or QX may not be able to support 911 emergency services, and further, such services may only be available via the user's
regular telephone line or mobile lines that are not connected to the Quadro or QX. User further acknowledges that any inter-
ruption in the supply or delivery of electricity, network availability or equipment failure is beyond Epygi's control and Epygi
shall have no responsibility for losses arising from such interruption.
Music on Hold Copyright
The default Music on Hold on the Quadro or QX is a 22 second fragment from Chopin's Nocturne Op.9 #2 performed by Marina
Vardanyan and kindly provided to Epygi Technologies, LTD. The recording is royalty free.
Compliance with Laws
You may not use the Epygi Materials for any illegal purpose or in any manner that violates applicable domestic or foreign law.
You are responsible for compliance with all domestic and foreign laws governing Voice over Internet Protocol (VoIP) calls.

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QX50/QX200/QX2000 Manual I: Installation Guide
Table of Contents
About This Installation Guide...........................................................................................6
Requirements........................................................................................................................7
Hardware Overview ............................................................................................................8
The Connectors Panel of QX50/QX200.......................................................................................................... 8
The Connectors Panel of QX2000...................................................................................................................10
QX50/QX200’s Front Panel LEDs ...................................................................................................................11
QX2000’s Front Panel LEDs ..............................................................................................................................12
Step 1: Installing the QX IP PBX..................................................................................... 13
QX50/QX200 Networking Overview.............................................................................................................13
LAN/WAN Connection Options.......................................................................................................................14
QX2000 Networking Overview .......................................................................................................................17
QX2000 Network Connection ..........................................................................................................................17
Connecting the Hardware..................................................................................................................................18
Step 2: Configuring the QX IP PBX ................................................................................ 19
Step 2.1: Logging in to QX IP PBX ...................................................................................................................20
Step 2.2: Basic Setup - System (LAN) ............................................................................................................21
System Configuration Wizard ................................................................................................................................................. 21
DHCP Settings for the LAN Interface.................................................................................................................................... 22
Regional Settings and Preferences........................................................................................................................................ 23
Emergency Codes and PSTN Access Code Settings........................................................................................................ 23
Finishing the System Configuration Wizard ..................................................................................................................... 24
Step 2.3: Internet (WAN) – Internet Configuration Wizard .................................................................26
Uplink Configuration................................................................................................................................................................... 27
PPP/PPTP Configuration........................................................................................................................................................... 28
WAN IP Configuration ................................................................................................................................................................ 29
WAN Interface Configuration.................................................................................................................................................. 29
DNS Settings ................................................................................................................................................................................... 30
Finishing the Internet Configuration Wizard ................................................................................................................... 30
Step 2-A: Using IP Lines................................................................................................... 32
Supported SIP Phones.........................................................................................................................................35
Step 2-B: Using Receptionist .......................................................................................... 37
Step 3: Registering on Epygi’s Technical Support.................................................... 38
Appendix: Changing the Admin Password ................................................................. 40
Appendix: Configuring NAT Traversal ........................................................................ 42
Appendix: Registering on Epygi’s SIP Server............................................................. 45
Appendix: Configuring QX IP PBX Extensions........................................................... 47
Appendix: Checking the Connections .......................................................................... 50
Appendix: Software License Agreement..................................................................... 52

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QX50/QX200/QX2000 Manual I: Installation Guide
Manual II: see Administrator's Guide
This guide describes in detail the menus available for administrators only. Furthermore, it in-
cludes all the system’s default values at a glance.
Manual III: see Extension User's Guide
This guide describes in detail the menus available for extension users. Furthermore, it includes
all the call codes at a glance.

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QX50/QX200/QX2000 Manual I: Installation Guide
About This Installation Guide
This Installation Guide explains the installation of the Epygi QX IP PBXs. It gives step-by-step
instructions to provision the QX IP PBX and configure the phone extensions. After successfully
configuring the QX IP PBX, a user will be able to make SIP and local PBX calls, as well as calls to
the PSTN and access the Internet from devices connected to the Local Area Network (LAN).
•QX50 offers 2 phone lines (FXO), 2 phone extensions (FXS), 1 Ethernet WAN port and 1
Ethernet LAN port
•QX200 offers 4 phone lines (FXO), 2 phone extensions (FXS), 1 Ethernet WAN port and 1
Ethernet LAN port
•QX2000 offers 1 Ethernet LAN port and 1 Ethernet Backup port
This Installation Guide does not provide advanced configuration information. For these fea-
tures, refer to the Administrator's and Extension User's Guides.
Step 1: Installing the QX IP PBX explains the connection of cables and devices to the QX IP
PBX.
Step 2: Configuring the QX IP PBX describes the configuration steps necessary to integrate
the QX IP PBX into your network environment.
Step 2-A: Using IP Lines explains how to configure IP lines on the QX IP PBX and connect IP
phones.
Step 2-B: Using Receptionist refers to the document describing Receptionist’s configuration
on the QX IP PBX.
Step 3: Registering on Epygi shows you how to access the Epygi Tech-
nical Support Center and the Epygi SIP Server.
’s Technical Support
Appendix: Changing the Admin Password explains how to change the default administrator
password.
Appendix: Configuring NAT Traversal explains configuration of the QX IP PBX if it is placed
behind a NAT enabled router.
Appendix: Registering on Epygi explains how to register on Epygi's powerful
SIP server.
’s SIP Server
Appendix: Configuring QX IP PBX Extensions explains how to configure QX IP PBX exten-
sions.
Appendix: Checking the Connections gives hints on solving common problems.
Appendix: Software License Agreement includes the contract for using QX IP PBX's hard-
ware and software.

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QX50/QX200/QX2000 Manual I: Installation Guide
Requirements
•One 100-240 VAC power outlet in close proximity to the QX IP PBX.
•One RJ45 Ethernet 10/100 broadband Internet connection.
•One off-the-shelf analog phone with an RJ11 telephone cable.
•One IP phone with CAT5 cable with RJ45 connector.
•One CAT5 Ethernet cable with RJ45 connector to connect to the QX IP PBX’s LAN port.
•One PC with a 10/100 Mbps Ethernet card.
•TCP/IP network protocol installed on each PC.
•Internet Explorer, Mozilla Firefox, Google Chrome or Opera browser is recommended.

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QX50/QX200/QX2000 Manual I: Installation Guide
Hardware Overview
The Connectors Panel of QX50/QX200
The illustration below includes the connector’s panel of QX50/QX200.
Fig.I- 1: QX50’s connector panel, front
Fig.I- 2: QX200's connector panel, front
1WAN RJ45 socket to attach the Internet Uplink (WAN) via an Ethernet CAT 5 cable.
2LAN RJ45 socket to attach to the IP phone in the QX IP PBX’s LAN via an Ethernet CAT 5
cable. For connecting multiple IP phones, a switch is used.
3AUDIO IN connector connects the QX IP PBX to the radio or any other audio resource to
be used for the hold music.
4AUDIO OUT connector connects QX IP PBX to a speaker. AUDIO OUT is used for Paging
Group service. The Paging Group service is used to page a group of extensions by forc-
ing extensions to go off-hook and opening one-way communication. The service is par-
ticularly used for announcements addressed to a group of extensions. Service allows to
page multiple extensions by dialing the Paging Group extension.

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QX50/QX200/QX2000 Manual I: Installation Guide
5The reset button may be used in two ways: (1) to initiate a normal reset or (2) to carry
out a factory reset. A normal reset is executed by pressing the Reset button with a paper
clip for an instant. Pressing the reset button and holding it down for three seconds or
more will execute a factory reset. This will restore the factory defaults and clear all set-
tings including the IP address and the administration password you entered.
Please Note: The default LAN IP address is 172.30.0.1 for QX50/QX200 and 192.168.0.200
for QX2000 (default username - admin and password – 19).
6Phone sockets with RJ11 connectors enable connectivity of regular analog telephones.
These are Foreign Exchange Station (FXS) analog ports.
7Line sockets to connect the QX IP PBX to the PSTN network using standard analog phone
service. These are Foreign Exchange Office (FXO) analog ports.
Fig.I- 3: QX50/QX200’s connector panel, back
8AUX PWR (DC Power) connector to connect two units together. The first unit will power
the second by using 12V DC power connector.
9AC Power supply socket to connect a power cable.
10 The SD card socket enables connectivity of SD memory card providing expansion for ad-
ditional voicemails and record data.
Attention: Power down the QX IP PBX before inserting/removing the SD memory card.

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QX50/QX200/QX2000 Manual I: Installation Guide
The Connectors Panel of QX2000
1Two USB ports to enable the connectivity of USB flash drive.
2The main power switch is used to apply or remove power from the power supply to the
system. Turning off system power with this button removes the main power but keeps
standby power supplied to the system. Therefore, you must unplug system before servic-
ing.
3DVD-ROM is used for emergency recovery.
4Two ETH RJ45 interfaces to attach the QX2000 to the router. These interfaces are placed
in the back panel of QX2000.

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QX50/QX200/QX2000 Manual I: Installation Guide
QX50/QX200’s Front Panel LEDs
System Status LED Color State Description
Busy
GREEN
Blinking
: normal activity
Info
ORANGE
Blinking
: an event occurred; details speci-
fied in the System Event
section
of the Management interface
Fault
RED
On
: steady red, system unusable
ETH Interface
Status LED Color State Description
WAN
GREEN
On
: link ok
Off
: no link
flickering
: traffic on the link
LAN
ORANGE
On
: full duplex mode
Off
: half duplex mode
LED indication during a firmware update or reboot
1. Power ON – steady GREEN LED for about 3 seconds
2. Bootstrap loading – steady RED LED for about 3 seconds
3. Steady ORANGE LED for about 15 seconds
4. During Reboot – RED/GREEN LEDs are blinking
5. After Reboot – Slow blinking GREEN LED – normal activity
LED indication during emergency firmware update
1. Power ON – steady GREEN LED for about 3 seconds
2. Bootstrap loading – steady RED LED for about 1 second
3. Steady ORANGE LED for about 5 seconds
4. RED LED blinking for about 1 second
5. Steady ORANGE LED for about 1 minute
6. Fast blinking ORANGE LED for about 5 second
7. Reset the board and see the LED indication steps described for firmware update or
reboot.
LED indication during emergency firmware update failure
1. Power ON – steady GREEN LED for about 3 seconds
2. Bootstrap loading – steady RED LED for about 1 second
3. Steady ORANGE LED for about 5 seconds
4. RED LED blinking for about 1 second
5. Steady ORANGE LED for about 1 minute
6. Fast blinking RED LED for about 5 second
7. Steady ORANGE LED for about 15 seconds

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QX50/QX200/QX2000 Manual I: Installation Guide
QX2000’s Front Panel LEDs
Status State Description
1.
Power LED
Status of the Power Supply
On
: power supply ok
Off
: no power supply or device is still
booting
2.
Hard drive activity LED
Status of the Hard Drive
Off
: no hard drive activity
On or Blinking
: DVD-ROM drive activity
when flashing.
3.
Two Network activity LEDs
Status of the Ethernet interface
On
: device is booting
Off
: no information
Blinking
: indicates network activity when
flashing
4.
System Overheat LED
Status of the Overheat
On
: indicates an overheat condition, which
may be caused by cables obstructing the air-
flow in the system or the ambient room tem-
perature being too warm.
Off
: no overheat
Flickering
:indicates a fan failure

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QX50/QX200/QX2000 Manual I: Installation Guide
Step 1: Installing the QX IP PBX
QX50/QX200 Networking Overview
To establish a connection between the Internet and your local area network (LAN), a router is
needed. The QX IP PBX can serve, among other functions, as a router and will perform the task
of connecting your LAN, or a group of one or more PCs, to the wide area network (WAN) or the
Internet. The QX IP PBX will process and regulate the data traffic between these two networks.
The QX IP PBX is a device with two sides: one side connects to your LAN, and the other side
connects to the Internet, or to the WAN. QX IP PBX’s firewall and Network Address Translation
(NAT) functionality protects your LAN from being seen from the Internet side making the LAN
private and secure.
Both Ethernet WAN and LAN ports transmit up to 100 Mbps traffic.
Every device within an IP network requires a unique IP address to identify itself. Since the QX
IP PBX connects to both the LAN and the WAN, it has to be part of both networks, and must
have two IP addresses: one for the WAN side and one for the LAN side. The QX IP PBX’s inte-
grated firewall/NAT functionality will hide the LAN IP address from the WAN (Internet) side.
There are two ways of assigning an IP address: statically or dynamically.
A Static IP address is a fixed, manually assigned IP address that remains valid until changed. If
you plan to use the QX IP PBX as your router, contact your Internet Service Provider (ISP) to
find out if a static IP address is assigned to your account. If so, you will need this static IP ad-
dress when configuring the QX IP PBX device.
A dynamic IP address is a temporary address that is automatically assigned by your ISP and
will change periodically. If your ISP offers a dynamic IP address, the QX IP PBX will act as a
DHCP client and will receive a new IP address from the ISP’s DHCP server or PPPoE feature.
Please Note: A DHCP client is a service that requests an IP address from a DHCP server. A
DHCP server assigns on request a unique IP address to a device. The QX IP PBX, like many rou-
ters, acts as a DHCP client on its WAN interface and as a DHCP server on its LAN interface.
The QX IP PBX must be visible to the Internet to be able to receive and send VoIP calls. When
the QX IP PBX is placed in a private network, typically behind existing routers, it will by default
attempt to pass through the NAT of this router with its STUN (Simple Traversal of UDP over
NAT) feature. STUN will work without user configuration with the majority of basic routers. In
some scenarios, port forwarding on the router is required to make the QX IP PBX accessible to
other QX IP PBX devices and the Epygi SIP Server on the Internet. Another configuration option
is to use the QX IP PBX as the router, connected directly to the WAN, eliminating the traverse
to the local NAT firewall.

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QX50/QX200/QX2000 Manual I: Installation Guide
LAN/WAN Connection Options
•A QX50/QX200 with an Ethernet WAN port behind a router, which is connected to
ISP network. IP phones are placed on the WAN side of the QX50/QX200.
Fig.I- 4: Configuration: QX50/QX200 behind a router with IP phones on WAN
In this and the following configuration, the router typically acts as a DHCP server for the LAN
and assigns the IP addresses to the PCs and other devices. The QX50/QX200 should be con-
nected through its WAN port to one of the ports of Switch and get an IP address from the rou-
ter. By default, the QX50/QX200 acts as a DHCP client on the WAN port. The IP phones and PCs
are also connected to a Switch.
The Admin PC can be connected to the QX50/QX200 LAN or WAN port to access the
QX50/QX200 Web Management.
Please Note: Since QX50/QX200 uses STUN by default, it will work with most basic
routers without any further configuration.

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QX50/QX200/QX2000 Manual I: Installation Guide
•A QX50/QX200 with an Ethernet WAN port behind a router, which is connected to
ISP network. IP phones are placed on the LAN side of the QX50/QX200.
Fig.I- 5: Configuration: QX50/QX200 behind a router with IP phones on LAN
This configuration is identical to the previous configuration, with the difference that IP phones
are connected to the QX50/QX200 LAN port. The QX50/QX200 can be configured as a DHCP
server to provide the network parameters to the devices on its LAN.
The Admin PC can be connected to the QX50/QX200 LAN or WAN port to access the
QX50/QX200 Web Management.

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QX50/QX200/QX2000 Manual I: Installation Guide
•A QX50/QX200 used as a Router, connected directly to the Internet.
Fig.I- 6: Configuration: QX50/QX200 used as a Router
Please Note: As the QX50/QX200 has limited LAN/WAN connectivity, this scenario is not in-
tended for high traffic networks.
The Admin PC, other PCs and IP phones are connected to the Switch that is connected to the
QX50/QX200 LAN port. The QX50/QX200 can be configured as a DHCP server to provide the
network parameters to the devices on its LAN.

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QX50/QX200/QX2000 Manual I: Installation Guide
QX2000 Networking Overview
The QX2000 has two Ethernet ports. Those ports are able to transmits and receive up to 1000
Mbps traffic.
Every device within an IP network requires a unique IP address to identify itself. Since the
QX2000 connects to the Ethernet, it has to be part of network, and must have IP address.
QX2000 should have static IP address configured, which is a fixed, manually assigned IP ad-
dress that remains valid until changed.
The QX2000 must be visible to the Internet to be able to receive and send VoIP calls. When the
QX2000 is placed in a private network, typically behind existing routers, it will by default at-
tempt to pass through the NAT of this router with its STUN (Simple Traversal of UDP over
NAT) feature. STUN will work without user configuration with the majority of basic routers. In
some scenarios, port forwarding on the router is required to make the QX2000 accessible to
other QX2000 devices and the Epygi SIP Server on the Internet.
QX2000 Network Connection
•A QX2000 with an Ethernet port behind a router, which is connected to ISP network.
IP phones are placed on the same network with QX2000.
Fig.I- 7: Configuration: QX2000 behind a router with IP phones on the same network

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QX50/QX200/QX2000 Manual I: Installation Guide
Connecting the Hardware
For QX50/QX200:
•Verify the product package contents are complete. Refer to the contents sheet included in
the packaging to determine if all the items were shipped in the box.
•Connect analog telephones and fax machines to the FXS ports on the QX’s rear panel. You
may connect up to two analog phones.
•Connect the LAN port on your PC via a straight CAT 5 cable with an RJ45 connector to the
LAN socket of the QX IP PBX.
•Connect the IP phones to the switch and attach it to the LAN socket of the QX IP PBX via a
straight CAT 5 cable with an RJ45 connector.
•Connect the WAN port of the QX IP PBX to the ISP network.
•Power the QX by connecting the power cable to a power strip with surge protection and a
UPS.
•Power up any hub or switch followed by any PC and other devices on the LAN side.
•Check the LEDs: The green WAN LED will blink when cables are connected to these ports
and all devices are powered up. If the green WAN LED does not blink, verify cabling and
ensure that all devices are powered up.
Please Note: CAT 5 cables can be faulty without any visual indication. The LAN and WAN
LEDs verify that the Ethernet connection is established between the end points. If these
LEDs are not illuminated, there is a connection problem between the QX IP PBX and the
other device.

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QX50/QX200/QX2000 Manual I: Installation Guide
Step 2: Configuring the QX IP PBX
Verify functionality of both IP and PSTN calls:
•PSTN telephony: If the QX IP PBX is connected to the PSTN network via the
E1/T1, FXO or ISDN interface, verify the functionality of PSTN calls:
oMake an outbound PSTN call by dialing 9 + PSTN number or 0 + PSTN
number (see Emergency Codes and PSTN Access Code Settings).
oArrange to receive an incoming call. The incoming PSTN calls will be
routed to the Auto Attendant by default, and the caller has to enter a valid
extension number, e.g., 101, followed by the # sign to reach a phone con-
nected to the first FXS port of the QX IP PBX.
•IP telephony: Dial 88888#and you will hear a voice message that confirms you
have successfully established an IP call. If this call is not successful, go to Appen-
dix: Checking the Connections for troubleshooting.
You may customize the following settings by logging in to the QX IP PBX’s Web Management
(see below).
•Bandwidth - to regulate the number of calls allowed by the QX IP PBX to avoid
degradation in low bandwidth conditions.
•Time/Date - to ensure the correct time and time zone are used for call records.
•Regional Settings - if your QX IP PBX is located outside the United States, it is im-
portant to properly configure your line connections to the PSTN in your location.

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QX50/QX200/QX2000 Manual I: Installation Guide
Step 2.1: Logging in to QX IP PBX
•Start a browser (MS Internet Explorer, Google Chrome, Opera, Mozilla Firefox,
etc.) on a PC connected to the QX IP PBX via the LAN or WAN interface.
•Since Firewall is disabled on the QX IP PBX by default, you may connect the Web
GUI either from WAN or LAN side of the QX IP PBX. To connect the QX IP PBX’s
Web GUI from the WAN side, enter http://Quadro_WAN_IP (IP address assigned
by the company’s DHCP server) in the address field of your browser. If the PC is
connected to the QX IP PBX’s LAN side, enter http://172.30.0.1 for QX50/QX200
(QX50/QX200’s default IP address) and http://192.168.0.200 for QX2000
(QX2000’s default IP address) in the address field of your browser.
•The Login page of the QX IP PBX will be displayed (see Fig.I- 8).
Fig.I- 8: Login page
Enter admin as the Username and 19 as the password to log in as the administrator. Once you
log in, you will enter into the QX IP PBX Management Menu.
Please Note: If you consecutively enter a wrong password and/or username for five times the
device will be unavailable for login for five minutes.
After log in, the Epygi QX Management page will be displayed.
Fig.I- 9: Epygi QX Management page