ESKUTA SX-250 User manual

OWNERS MANUAL
(UK)
READ THIS MANUAL CAREFULLY BEFORE OPERATING YOUR ESKUTA

Once you have completed
the above details, then
please scan and forward a
copy to:
[email protected]
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Colour
VIN No
Your Name
Your Address
Dealer Address
Date of Purchase
Dealer who sold the
Eskuta
Your Model
Information
Owners Handbook

Your Model Information
How to Charge your Eskuta
Charge your Eskuta
Lights, Indicators, Keyless Go and Seceurity
Features How to Ride Your Eskuta
Fault Finding & Help
Be a Responsible Owner
Technical Specification
Know your Eskuta
Adjustment of Parts
Maintenance and Service
Cleaning your Eskuta and Parts
Warranty
You’re now part of a club, an amazing team and a group of people who think
differently.
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We’re not constrained by the ordinary; we are the exception, the
extraordinary. We don’t conform to convention; we are the creators of the
unorthodox. You can now go further, further than you’ve ever been before,
have freedom and not be constrained by the conventional.
You know who you are…Just ride and go on your Eskuta.
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Owners Handbook
Contents
Thank you for purchasing an Eskuta
THE FUTURE OF URBAN MOTION

BIKE NOT CHARGING?
Ensure the circuit
breaker is clicked in the
‘on’ position
Turning on your Eskuta
How to charge your Eskuta
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4. Using the handle pull the
battery out
METHOD TWO
1. Insert the key into the
seat lock
Connect the charging unit to
this port on the rear of the
bike
1. Put the key in the ignition
and turn to the right
The bike can be charged in two
ways: METHOD ONE
5. Connect to the charging
unit
2. Display should light up if
bike is successfully turned on
2. Turn to the right and the
seat will pop open
3. Unplug the power cable
from the battery
6. When fully charged re-insert
the battery and connect the
power cable
Owners Handbook
3. Press the right brake to go
into drive mode

Do not place the battery near heat or fire. Do not expose the charger near water.
ABOUT CHARGING
Before riding your Eskuta for the first time, you must charge the battery for a minimum of 8
hours using the supplied charger.
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PLEASE NOTE
If the bike has not been used for a long period, please note that charging should be executed
periodically, normally a minimum of once per month, to maintain life time of the battery.
Owners Handbook
Charging your Eskuta
WARNING
PLEASE NOTE
If the bike has not been used for a long period, please note that charging should be executed
periodically, normally a minimum of once per month, to maintain life time of the battery.
Read the user manual
carefully
Under charging may generate
explosive gases. Ensure battery
is charged in a ventilated area
No smoking or naked
flame
Keep away from
children
Dangerous waste: Must not be
disposed with household waste
Take care when recycling this
product

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2. Flick the switch over twice to turn on the tail light
and the front light.
1. On the right handlebar flick over once to turn the
tail light on only.
2. Click the white button to cancel the indicator light
once you have finished turning.
1. Flick the switch left or right depending on which
way you are turning.
KEYLESS GO
Double click
for keyless
go mode
Press
disarm
button to
cancel
keyless go
ARM
Press
once
to arm
DISARM
Press
once to
disarm
PANIC
ALARM
Press once
to trigger
alarm
Lights
Indicators
Keyless Go and Security Features
KEY FUNCTIONS
Owners Handbook

3. Then start pedalling!
4. To slow down, simply stop pedalling and/or
brake
2. Release the walk mode button when up to
4mph/6kph.
1. Press and Hold the green walk mode button
to get up to 4mph/6kph.
TIP
Pedalling while continuing to hold the walk mode button stops you from getting to top speed!
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How to Ride Your Eskuta
Owners Handbook

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Charger doesn’t
charge
DESCRIPTION
OF MALFUNCTION
Screen does not
light up when
ignition is switched
on with key
Not able to
reach top speed
(15.5mph, 25kph)
Screen lights up
but walk mode
does not work /
motor does not
engage when
pedalling
Unable to achieve
the range quoted
Electric wheel has a
strange sound
(1) low voltage of battery
(1) wire connection is loose
ANALYSIS OF MALFUNCTION
(1) 13 amp plug may be faulty
(2) 40 amp fuse blown in battery
(1) air pressure low in the tyre
(2) battery sufficiently charged
(3) Fully charged battery but still not
achieving range
(4) low temperature in winter affects
range
(1) low voltage of battery
(2) circuit breaker not in ‘on’ position
(1) abrasion of motor bearing
(2) abrasion of carbon brush
(3) rear motor wheel does not run true
(1) charge the battery
(1) charge the battery
(3) turn to ‘on’ position
WAY OF ELIMINATING
(1) refer to workshop for repair
(1) inflate to 40psi
(2) fully charge or check the touching of
connectors (*)
(3) fully ‘discharge’ battery then charge
for a minimum of 4 hours
(4) in extremely cold conditions range
can be reduced. Range will reutrn when
temperature increases
(1) check fuse in 13 amp plug and
connectors
(2) check and replace fuse
(1) refer to workshop
(2) refer to workshop
(3) refer to workshop
Fault Finding & Help
Owners Handbook

Observe the warnings and maintenance requirements in this Owner’s Manual
We recommend that you practice riding your Eskuta where there is no traffic until
you have become thoroughly familiar with the bike and all of its controls.
Never operate your Eskuta without wearing a helmet
As the Eskuta owner, you are responsible for the safe and proper operation of your e-
bike. E-bikes are single-track vehicles. Their safe use and operation are dependent upon
the use of proper riding techniques as well as the expertise of the rider. Every rider
should know the following requirements before riding their Eskuta. He or she should:
TIP
The failure of motorists to detect and recognize cycles in traffic is the predominating cause of automobile/
bicycle accidents. Car drivers who may not see the bicycle cause many accidents. Making yourself conspicuous
appears to be very effective in reducing the chance of this type of accident.
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Perform the pre-operation checks each time you use the vehicle to make sure it is in safe
operating condition
Failure to inspect or maintain the vehicle properly increases the possibility of an accident
or equipment damage
Know your skills and limits. Staying within your limits may help you to avoid an accident
Never ride under the influence of alcohol or other substances including drugs
This Eskuta is designed for on road use only (including cycle & bus lanes). Your Eskuta is
not suitable or designed for off road use
The posture of the rider is important for stability and the correct control of your Eskuta
The rider must at all times keep both hands on the handlebars and both feet on the
pedals during operation to maintain control of the Eskuta
Eskuta’s are only designed to carry tandem riders up to a maximum of 120 kg which is a
combination of the rider and passenger
The passenger should at all times hold onto the rider with both hands and keep both feet
on the passenger foot-rests
SAFE RIDING
GENERAL
CONTROL & POSTURE
Be a Responsible Owner
Owners Handbook

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Wherever possible use cycle lanes
Wear a brightly coloured jacket
Use extra caution when you are approaching and passing through intersections /
junctions, since intersection / junctions are the most likely places for bicycle accidents to
occur
Ride where other motorists can see you. Avoid riding in another motorist’s blind spot
Never maintain your Eskuta without proper knowledge. Contact an authorised Eskuta
dealer to inform you on basic maintenance. Certain maintenance can only be carried out
by certified Eskuta engineers
Many accidents have been caused by error of the cycle operator. A typical error made by
the op-erator is veering wide on a turn due to excessive speed under-cornering
(insufficient lean angle for the speed
Always obey the speed limit and never travel faster than warranted by road and traffic
conditions
Always signal before turning or changing lanes. Make sure that other motorists can see
you
THEREFORE
Always wear an approved helmet
Wear a face shield or goggles. Wind in your unprotected eyes could contribute to an
impairment of vision that could delay seeing a hazard
The use of a substantial, ‘heavy’ jacket, substantial shoes or boots, protective gloves etc. is
effective in preventing or reducing abrasions or lacerations should you fall from your
Eskuta
Never wear loose fitting clothes; otherwise they could catch on the control levers, wheels
or other moving parts which may cause injury or an accident
Always wear protective clothing that covers your legs, ankles and feet. Never wear shorts
riding your Eskuta
PROTECTIVE APPAREL
The majority of fatalities from bicycle accidents are the result of head injuries. The use of a
safety helmet is the single most crucial factor in the prevention and reduction of head injuries.
Owners Handbook

Only use accessories for cargo that are specifically designed for your Eskuta and
purchased directly from Eskuta or one of our official distributors or agentsWherever
possible utilise the stowage compartments on your Eskuta specifically the front glove box
or rear carry box if this has been specified, dependent upon your Eskuta model
Cargo and accessory weight should be kept as low and close to the Eskuta as possible.
Securely pack any heavy items only in compartments that come as standard with your
Eskuta or in accessories designed by Eskuta and make sure to distribute the weight as
evenly as possible on both sides of your Eskuta to minimise imbalance or instability
Shifting weights can create a sudden imbalance. Make sure that accessories and cargo are
securely attached to your Eskuta before riding
Check accessory mounts and cargo restraints frequently
Properly adjust the suspension for your load (suspension-adjustable models only), and
check the condition and pressure of your tires frequently
Never attach any large or heavy items to the handlebar, front fork, or front fender. Such
items can create unstable handling or a slow steering response
This vehicle is not designed to pull a trailer or to be attached to a sidecar
LOADING
Adding accessories or cargo to your Eskuta other than with the use of standard or approval
Eskuta accessories, can adversely affect stability and handling if the weight distribution is
changed. To avoid the possibility of an accident, use extreme caution when adding cargo or
accessories to your Eskuta.
Use extra care when riding a scooter that has added cargo or accessories. Here, along with
the information about accessories below, are some general guidelines to follow if loading
cargo to your scooter: The total weight of the operator, passenger, accessories and cargo
must not exceed the maximum load limit.
Operation of an overloaded vehicle could cause an accident.
MAXIMUM LOAD
120kg (264lb) including rider / passenger and any cargo
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Owners Handbook

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Standards
Motor type
Motor rated power - Watt
Motor rated voltage - V
Engine Power Consumption
- kW•h/100km Speed - km/h – mp/h
Range - km - miles
Load capacity - kg
Front brake
Rear brake
Wheel &Tyre Size
Battery type
Battery capacity Ah
Battery Voltage - 12V
Battery charging time - h
Bicycle size
CE
Brushless Motor
249W
48V
1-2kW.h / 100km
25km/h - 15.5 mp/h
Max. 80 km - 50 miles
120kg
Disc brake
Disc brake
18” x 2.5
Lithium ion
12Ah
4X
6-8h
1690x620 x 1050 mm
Technical Specification
Owners Handbook

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1. Headlight
2. Charging base
3. Seat
4. Tool Box
5. Tail light
6. Rear fender
7. Brushless motor
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Brake levers
Distant/Dipped
Headlight Switch
Tail light/
Headlight Switch
Horn
Speeodometer
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8.Rear drum brake
9. Rear shocker absorber
10. Front fork
11. Front disc brake
12. Front fender
13. Key
14. Pedal
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15. Side stand
16. Main stand
17. Rear footrest
18. Rear fork
19. Mirror
20. Rear carrier
21. Turning lights
Know your Eskuta
OTHER
SIDE
Owners Handbook
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OTHER
SIDE
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14 Owners Handbook
Loosen the brake wire locking screw
Turn adjusting screw so that the wheel turns freely when the brake lever is not held
Tighten the brake wire locking screw
Ensure that the brake is fully applied when pulling the brake lever at least 20mm
before it touches the handlebar. If not, re-adjust brake.
Loose the nut of back shaft
Loosen the chain-adjusting screw
Adjust the tightness of the chain to allow 10-15mm of play Carefully ensure the back
wheel is straight in the frame.
Tighten the chain-adusting screw and back shaft to at least 30Nm
Adjustment of Parts
ADJUSTMENT OF BRAKES
ADJUSTMENT OF CHAIN TIGHTNESS

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Check your Eskuta is clean and free from dirt
Check the front brake reservoir is above the minimum level. If not, release the 2
retaining screws of the reservoir and take if the cap. Fill with a standard motorcycle
grade brake fluid and re-fit the reservoir cap
Check all lights and indicators are functioning correctly
Check tyre pressures – the front and rear tyres should be inflated to 40psi
Check tightness of pedal cranks (Pedal cranks may become loose during riding)
Check tightness of pedals
Check both front & rear brakes are in good working order
Ensure the main chain & small chain are clean of dirt and sufficiently lubricated with oil
Check tightness of all visible bolts
Check tightness of headset
Check wear & tear of the front and rear tyres. If the tyre(s) sidewalls are cut or show any
signs of damage or cracks, then the tyre must be replaced. If the tyre(s) is showing signs
of the wear of the tread, or if there is under 2mm of tyre tread, the tyre(s) must be
replaced
Check tightness of the main chain – if more than 5mm sag on the chain, and then use the
rear wheel adjusters to tension the chain. If this operation does not tension the chain
sufficiently, then the chain requires replacement
Check tightness of the small chain – if more that 20mm sag on the chain is present, the
chain requires replacement
Check for movement / play in the headset by moving the handlebars forwards and
backwards whilst the bike is stationary. If there is minimal play then this is normal. If
there is excessive play or the handlebars seem loose, then the headset requires
tightening. Eskuta or an authorised Eskuta reseller must carry out this work.
Check wear & tear of the pedals, if these look damaged or worn, these must be replaced
Check the exposed fixing bolts to all components
Visually check the amount of grip remaining on the disc pads. If these are looking worn
or braking seems poor or reduced, then replace the brake pads
Check the front brake disc for excessive wear or damage. If damaged in any way, then
replace this part
Check both the front and rear suspension for any leakage of fluid. If any leakage present
then refer to Eskuta or an authorised Eskuta reseller
Check / tighten the bottom bracket
Check/ Tighten rear brake if damaged in any way, then replace this part.
Grease headset and bottom brackets
The following are guidelines only. You should check the wear and tear of your Eskuta each
time prior to riding to ensure the longevity and safety of your Eskuta bike.
WEEKLY CHECK LIST
EVERY 3 MONTHS CHECK LIST (THEN EVERY 3 MONTHS THEREAFTER)
Owners Handbook
Maintenance and Service

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Do not use a high pressure water washer as this could damage the electrical parts of
your Eskuta
The dirt on paint surface or the surface of plastic parts should be cleaned with a wet,
soapy cloth and then dried with a clean dry cloth
Use lubrication oil to maintain the chain and rear wheel sprocket. Oil should not be
applied to any other part of the Eskuta
CLEANING YOUR ESKUTA
A full range of parts are available directly from Eskuta or one of our resellers. Please
telephone with any requirements.
PARTS
Owners Handbook

Eskuta Limited warrants by way of replacement due to defects in
material and/or workmanship components purchased new from
Eskuta Limited or from an approved Eskuta reseller subject to
the following terms and limitations.
THE PERIOD OF WARRANTY for Eskuta e-bikes shall be one (1)
year from the date of purchase, with an 8,000-kilometre
limitation.
THIS WARRANTY INCLUDES:
– Bicycle Frame
– Bicycle components (other than wear Items referred
to below), front forks, suspension and all electrical
components (including controller, display, console,
motor, battery and battery charger).
GENERAL EXCLUSIONS:
i. Apply only to components purchased new from Eskuta
Limited or purchased new from an Eskuta approved
reseller, and warranty coverage commences from the
original date of purchase by the original purchaser
and proof of purchase will be required to validate the
warranty claim. All warranty claims must be made to
Eskuta Limited or through an Eskuta-approved reseller
and before a warranty claim can be processed.
ii. Does not cover improper assembly or improper use,
servicing or maintenance.
iii. Does not include Wear Items including but not by way
of limitation – tyres, inner tubes, chains, chain wheels,
sprockets, brake pads, pedals, pedal cranks, handlebar
grips, or cables, which are not covered under warranty.
iv. Does not cover normal wear and tear, including
corrosion, rust, hairline cracks in paint, chips in paint,
water damage, the results of fatigue and any damage,
failure or loss caused by accident, misuse, neglect,
abuse, theft or failure to follow assembly, re-assembly
or disassembly or other instructions or warnings.
vii. Does not cover competition or racing use, installation of
parts or accessories that are not qualitatively equivalent
to genuine Eskuta parts, abnormal strain, neglect,
or abuse, lack of proper maintenance & accident
or collision damage.
Eskuta Limited must perform all warranty services or Eskuta
approved warranty/service centres or a specialist e-bike centre
of the customer’s choice with prior written approval from
Eskuta Limited. Warranty services include the costs of parts
and reasonable labour up to a maximum labour charge of
£75.00, but doe’s not include the cost of shipment, packaging or
transportation.
If you elect to repair a defective product yourself or if you use a
replacement component not supplied by Eskuta Limited or an
authorised Eskuta reseller, Eskuta Limited will not be liable for
any damage, failure or loss caused by the use of such
unauthorised component and the warranty will be void.
Disassembling any part or component beyond that which is
shown in the Eskuta Owner’s Manual will void the warranty of
that item and any other components that Eskuta Limited
determines are affected by such disassembly.
THE CUSTOMER’S RESPONSIBILITY under this warranty shall
be to: -
viii. Operate and maintain the e-bike as specified in the
appropriate Owner’s Manual.
ix. Give notice to Eskuta or an authorised Eskuta e-bike
reseller of any and all apparent defects within seven (7)
days after discovery, and make the bike available at that
time for inspection and repairs at such dealer’s place of
business.
WARRANTY TRANSFER:
To transfer any remaining warranty from the original purchaser
to any subsequent purchaser, it is imperative that the bike be
inspected and registered for warranty by an authorised Eskuta
e-bike reseller. In order for this warranty to remain in effect, this
inspection and registration must take place within ten (10) days
after transfer. A reasonable dealer imposed fee may be charged
for the inspection.
ESKUTA LIMITED MAKES NO OTHER WARRANTY OF ANY
KIND, EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
WHICH EXCEED THE OBLIGATIONS AND TIME LIMITS STATED IN
THIS WARRANTY ARE HEREBY DISCLAIMED BY ESKUTA LIMITED
AND EXCLUDED FROM THIS WARRANTY.
ALSO EXCLUDED FROM THIS WARRANTY ARE ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF USE.
NON-WARRANTY COSTS:
Call out fee – to include the first hours labour £75.00
Call out fee vehicle mileage £0.40p per mile
Labour rate per hour (after the first hour) £50.00
These warranty terms and limitations do not affect your
statutory rights.
DISCLAIMER
1. The contents of this user’s manual is for explanation of
operation, not for reference of product specification
2. Illustrative representation of this user’s manual may be
different with actual products; please refer to actual sale product
literature
3. Eskuta reserves the right of change in order to improve the
performance of products, no further notice will be given
4. This bicycle is equipped with a speed-limiting device. Any
tampering is strictly prohibited. Should the speed controller be
tampered with in any way this then will invalidate your bicycles
warranty
5. Improper use, both on and off-road, if used incorrectly or
unmaintained will invalidate your bicycles warranty.
6. The warranty of this Eskuta bicycle is totally at the discretion
of Eskuta Limited.
Owners Handbook
Warranty
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ESKUTA LIMITED. UNIT 5 BERMUDA INNOVATION CENTRE, ST. DAVID’S WAY, BERMUDA PARK. NUNEATON,
WARWICKSHIRE. CV10 7SD. REG No: 09042298Owners Handbook
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