EuropAce EKJ 3151S User manual

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Thank you for purchasing EuropAce 1.5L Triple Layer Insulated Electric Kettle Jug.
For safety purpose, please read this operating instruction manual carefully before using
and keep it for future reference.
Instruction Manual
1.5L TRIPLE LAYER
INSULATED ELECTRIC KETTLE JUG
EKJ 3151S
RELISHI NG YOU R COOK ERY
1

ۀઅ㕭࣐҄EuropAceڼ䑠⺧Нгৗ҄㕭ࠔࣩ࣐҄ոঢ۵ޯ޲֧҄
࣐Ӹѓ঑୒ރЯٶ׳֐Ґ؁јҍݺդߓ୒澞
ޯރЯ૯࣐㧎EuropAceуռֹՙЯЗےޥӃ؟э࣐҇ې࣐҄ոঢ۵ݿ
ԿিҿѼјؗࢢНӔ֢࢜э҇Կি澞ױ߈㕭֧࣐҄Іѐޥୋஙզڡ
֩ֈդާԆЗڵۋޯҷ՚ؙާЗڵպ澞
ࢤӯރ͵
澝ޯރЯІےޥӃ؟֭ক૚ߟتױޥџѽԬӲହࢆۋӃ؟Іࣩ
ޯҷ՚Ґࣚ߅޴澞
澝уռױޥޟݰ㔚ЈՏૹ澞
Ӹ
،ҵ࣐҄ࡉڿж஍
уռগ߄֢
уռԿݤ
࣐҄ݱࡄ
࡯ࡍЉҐ⠽
ݜ୭Ӣ߅Ղܭୣ
1.
2.
3.
4.
5.
6.
7.
1
1
2
3
3
4
4
澝୻࣒ાڵ୭ۋݸࡄОԇীۋ؆࣐҄ޯуռڶ୻࣒࣐҄ীУࣱ۵
ъ ۋરј઎ઐҾ،ҵУъ֧ݳܗج࣐҄澞
澝ޯуռэ࣐㧎؞ڇ࣐҄Ԓ࣐㧎֋Ў࣐૷澞
澝֧ڼ䑠⺧ܯૹࣔࡼӸ߳ߓے࣐ࣩ҄ࣔԸЉڼ䑠⺧ІߗࣩࣔԸފժࣼ
 ஛ؓࣔԸߗ㧎⺧ځ澞ױЈࣼԒ࣐҄ Љଵֈ֋৊澞
澝֧ࡉࠫ澝࡯澝࡯ࡏۋЈ࣐҄ݿһ୊ڼ䑠⺧ ܄Їܷע澞
澝ࠫଞЈબ૚ޣלࠫѸ ժӨՔৗѪӞࢻ㿾ࠫࡻӞুૼۉԭ୤ۋীࠫ
ࡗ Ҵࡴܰ֗ج৩ݜ୭ࣩՆ࣏澞
澝ױ߈ڼ䑠⺧ࡉࠫמࢁ㿾ࠫՔৗ֔Ӟ澞
澝֧ࠫٴ஄І࣐҄ޯуռ澞
澝ࣔࡼ 㕱ַѪڕફжݜڎ֧䏝ڏࠫݿؿଞ۬ڼ䑠⺧ஃ૝ ૕ࣔࡼܷ
چ ݚ঴јұ傺ҕڼ䑠⺧ج৩ڏࠫ䏡Ѯ澞
澝Нгଈұ䏡Ѯ֧࣐҄ڼ䑠⺧ӸԆڶ⺧ٜࣴࠔࣴװ澞
1澝ԅ䏣૚ЗЈۙڏ⺧ࣴۋীԇڼ䑠⺧ժӨՔৗѪ䏡Ѯ澞
1澝Нг୔ࠓࣔ֗ԭ୤ӣԒذޯуռոࣔࡼ 䂙ҴӰџѽ䃎ѼЗ澞
1澝֧؛ࡴѹ㧎݂ࠧڅݿԒڼ䑠⺧ࣔࡼ▁ࣻոࣔࡼܷע૤ܯժӨࡴܰ
֗ Ѫ১ԇוѸج৩ҪѝՆ䏣澞
1澝ױуռՆ࣏ݜ୭ۋܤ֯Ј১ҒࣂՔј૮Ӱޯҷ՚ࣩֈդާԆ䎯
ঢ Ғ澞
1澝ױ߈ࣔࡼ ܤ֯Нгଈұԭ୤ڶஏ࣒ૼ֋ՂঢҒ଑ۋѶ଑ୈࣩЊ
Ў ъճޟܦ澞
1澝Јڼ䑠⺧●䏝֧࣐҄Ӹڼ䑠⺧Ӄޥ૯ଞࠫ澞
1澝֧ڼ䑠⺧Ј࣐҄ݿԆڶӣݮࣔࡼ澞
1澝࡯ࡏޯуռݿՇܫځچӆࠊ࣐҄Ӹڶஏ۬ڼ䑠⺧ځ଑ոځچݔ●
Ј ڰ䂙ҴࠫЗ࡯ࡏ澞
1澝ޯуռڶஏոޯҷ՚ࣩܶ҇ځچକ׫࣐҄澞
1澝ޯуռՐৗ࣐㧎䏝ࠫЈৗ࣐㧎Ҿ؈࣐૷ӣԒզࠫЗԅԮ䆼஢ݪ澝չ⭘澝
࠳ 澝ࢠ⼋ࢢઔ澞
2澝ڡࠫ㿾ৡݿЈۙڏ⺧ࣴ澞
䔮
娸
▕
▕

220-240V~
ٽՙ
1⺧ࣴ ࣐㧎ࣴ⺧Ѽ澞
࣐㧎ࣷࠫ澞
304⺧ા
2
଑ѝգ ଑ѝԄৗ
ࣔࡼځچ
ڏࣴܘ଩
4
3࣐㧎ݚ঴⺧ѼٶҀНԅ䏣଑ѝ澞
࣐㧎ۙڏ⺧ࣴ澞
ڏһܘ଩
6
۬ە
5࣐㧎ڼ䑠⺧ۮࣩѸ঴澞
ֹՙ
஛ؓࣔԸ
؟ଞ
஛ؓԄࢴ
஛ؓ஗ࢴ
EKJ 3151S
1.5L
1800-2000W
50/60Hz
澝࣐҄ޯуռӸ▁ؓѓ঑୒ޯރЯغҾފ“،ҵ࣐҄
ࡉڿж஍”澞
澝ܷІࣔ ࡼ ܷעդذڼ䑠⺧ࣴࣴװݚ֧ځچІӆۙڏڏһ
ѺЈذڼ䑠⺧ࣩڏһۙڏդӆݚ঴֧ڼ䑠⺧ࣩځچІ澞
澝ࠫ䏝ڏդڼ䑠⺧Ѫ১ԇݮࣔڏһસ֚ӰһࣩѸ঴澞
澝ҕࠫӸڬ⺧Ӄࣩࠫҟࠓ㿾ৡ澞
澝ױ߈ࠫ㿾ৡӸڼ䑠⺧ܶӸ১ԇһ୊ރڼ䑠⺧ࠫ⵬מיՔј
ૹ૚࡯ࡏࠫ⵬޼ӏ澞
澝▁ࠊ࣐҄Ӹ֧ڼ䑠⺧ӃࡉࢁࠫӰޣלࠫѸ 䏝ڏդҕܫڏ
ࠫ࢐դӆଜו▁ଁј࡯ࡏڼ䑠⺧Ӄ଑Խୣ յ澞
澝ࠠࠊ࡯ࡍڼ䑠⺧Ӹ܄Їࣔࡼܷע ڼ䑠⺧ӑԯ澞
澝ӣԒذڼ䑠⺧澝ࣔࡼ 澝ࣔࡼܷעոࣔࡼځچ䂙㧎ࠫЗ澞
澝Ґࣔ ࠩ ષ●䓒澞
澝ଈұضସࣩࢢѼѮ澝ӥѮڼ䑠⺧טג澞
澝࣐ࡹ١ݔ܎ڼ䑠⺧טגոځچԒ࣐҄ݔࡏ澝࡯ࡍ匰уռє
њѪѮ؝ڼ䑠⺧טגࣩүࡌ澞
ױѽ࡯ࡍڼ䑠⺧
НгҐܕڼ䑠⺧৶װࣩٖҀࢩ㓆୻কٮ࡯ୣࠫ⵬澞ױ߈কٮࠫ
㿾ৡӸڼ䑠⺧১ԇһ୊ރ㕭ࣩڼ䑠⺧୻࡯ୣࠫ⵬г澞Ք࣐࣐Ї஄Ә
ݱࡄ޼࡯ୣࠫ⵬͵
澝࣐҄Њ࣐ࣩ૯՟ڏڼ䑠⺧ࣩୣ⵬уռܘ࢑уռރૡ澞
澝զڼ䑠⺧ЗԅҴ.Ԟڅࣩࣧ懷ݚ঴䂙ࡆسݿդҕԽࣧ懷࣐࡯
ࠫ࡯ࡏ-ࠊ澞
澝ԅҴ.Ԟࣩࠫ࢐դԅҴҰ㮑㸦懤嘜䑠䂙ࡆӢତ࣐࡯ࠫ࡯
ࡏ-ࠊ澞
ױѽ࡯ୣࠫ⵬
ݜ୭ࢻઊ ݜ୭ܭୣݜ୭ ܭୣݜ୭ܭୣԼ֛ Ӣ߅
ࠫ㿾ৡӸڼ䑠
⺧ܶӸ১ԇһ
୊
ڼ䑠⺧ЈٖҀ
ૹٮފ࣒⺧ࠫ⵬ڕફࣩ澞
ࣔࡼܷע࠻ޥ૤ܯװ澞
ࣔࡼ ܤ֯澞
߳ߓࣔࡼܷע૤ܯ㖊Ӑ澞
ӰֈդާԆ䎯ޟܦ澞
Քৗފڼ䑠⺧֧ݸࠫۋࠫ
ଞЈરࣩࢩ㓆Ї࣐҄ڕ
ફ●䏝Ґ۵঴ࣩծԇ澞
ૹ૚࡯ୣࠫ⵬޼ӏ澞
کڼ䑠⺧ӃଜݰԅҴӑࠫ
ংӢତդ●䏝Ґ۵঴ו
Ѹڼ䑠⺧ԮՔଜݰٖҀ澞
ڡڼ䑠⺧●䏝 䏝Ґ۵
঴ذծԇһ୊ࣔࡼ澞
● ࣔࡼһ୊դکڼ䑠⺧
ӃԅҴ૯ଞӑࠫ澞
הࡉ͵
澝јІٮݜ୭ݮոܭୣݱࡄت㧎Ҿ؈ݜ୭Љޯҷ՚ؙېާԆ৊
ۋࣻܯӰޯҷ՚ܗࣩؓঢҒ䎯ૡҒࣂӣԒ১۽ԲҒࣂ澞
▕

Fo rewo r d
5
6
7
7
8
8
9
Foreword
Safety Instructions and Precautions
Product Structure Diagram
Product Parameters
Usage
Cleaning and Maintenance
Troubleshooting
Special notes:
1.All contents in this manual have been carefully checked.If there are any
errors or omissions in printing or misunderstandings in the content, it's
up to the company to explain. Products might be updated without prior
notice.
Safety Instructions and Precautions
1.The appliance is not designed to be used by children or those with physical, sensory or
mental disabilities.Children should be taken care of to make sure they don't play with
the appliance.
2.This product is for household use only. Do not use it for commercial purposes.
3. Before turning on the power,check and make sure the voltage of the power supply is consistent
with the rated voltage of the kettle (as marked on the bottom of the kettle). If the voltages
are not consistent, do not use the kettle;please contact the vendor.
4.
Please power off the kettle and pull out the plug when you are filling in water or kettle is
empty, during cleaning or not in use.
5. Don't exceed the maximum watermark, otherwise,the danger may arise when boiling water
spills and failure may be caused when water flows into the thermostat.
6. Boiling water may spit out if the water is too full in the kettle.
7. Please use the product on a horizontal surface.
8. Hanging power cords can cause accidents.When heating water,it is suggested to place
the kettle near a wall socket whenever possible to avoid the kettle being tripped
down and that s
omeone gets scalded by boiling water.
9.To avoid scalding,make sure the lid has been properly placed on the kettle before the
kettle is used.
10. During heating, do not open the lid or move the kettle,otherwise,you might be scalded.
11.To prevent electrical shock, do not immerse the product and the power cord into any
liquid.
12. When the room temperature is below zero degrees centigrade, do not have the plug
connected to the kettle, otherwise,the thermostat may automatically reset to cause
elements to heat up.
13. In case of product failure or damage,do not repair it by yourse
lf.You can send it for
maintenance at an after-sales service centre of our company.
14. If the power cord is damaged,to avoid danger, it must be replaced by a qualified
professional from the manufacturer, a professional repair service or a similar department.
15.Dry heat (heating without water) is not allowed. Before use, please make sure there is
an appropriate amount of water in the kettle.
16. When the kettle is not in use, please switch off the electricity.
17. When cleaning the kettle, please take off the base first. The bottom and base must be
wiped dry before reuse. It is not allowed to be immersed in water to clean.
18. This product must be used with the base provided by our company.
19. This product can only be used to heat water. It cannot be used for other purposes. You
cannot add instant drinks, coffee, soup, milk or any other substances into the water.
20. When the water boils, don't open the lid immediately.
Thank you for using the EuropAce kettle jug! For you to properly use and
maintain the machine, please read the instructions carefully before use.
Please keep it safe for future reference.
This manual applies tothe model EKJ 3151S. Contents in this manual are for your
reference only when using and maintaining the product. Pictures in the manual
might be different from the real product you have. If you still have any questions after
reading this manual, please consult the local after-sales service center or customer
service center of the company.

ON/OFF button
3.Power-base
2.304 stainless
steel kettle
body
1.Pot lid
4.Lid open button
5.Handle
1
2
4
3
6
5
Part name
Rated voltage
Capacity
Rated power
Rated frequency
Lid
304 stainless
steel kettle body
Power-base
Lid opening
Button
Handle
ON/OFF
Button
Function
Used to cover the kettle body.
Used to hold water.
Used to open the lid.
It is where you grasp the kettle.
When you press the switch button,
the kettle begins to work.
When water heating is complete,
the switch jumps back to the "OFF" position.
Pr od u ct Parameters
1. Before using the product, please be sure to read this manual carefully, especially
the section "Safety Instructions and Precautions".
2. Plugin the power plug, cover the kettle with the lid properly, place the kettle on the
base, and then turn on the power switch. Remember NOT to switch on the kettle
before placing it on the base.
3. After the water boils, the kettle will automatically power off and the switch will jump
back to the OFF position.
4. Before pouring out water, please wait until the water stops boiling.
5. If the kettle is switched off automatically before the water boils, it means there is too
much limescale in the kettle. This can be fixed by cleaning the limescale.
6. Before first use, fill water to the kettle until the highest watermarked is reached.
Boil the water up and then pour it out. Then do it again. This will do internal cleaning
in the kettle and remove the peculiar smell.
EJK 3151S
220-240V~
1.5L
1800-2000W
50/60Hz
Model
1. Before cleaning the kettle, unplug the power plug and let the kettle cool down.
2. Don't immerse the kettle, power cord, power plug or power supply base in water.
3. Ensure that the electrical wiring is dry.
4. Avoid collision or scratch of kettle case by sharp objects.
5. Use a wet cloth to wipe kettle case and base. Do not use other products, such as
washing powder or cleansing cream, as they will damage the luster of the case.
How to remove limescale
To keep the good working condition of the kettle, you will need to remove limescale
from time to time. If it happens frequently that the kettle powers off automatically
before the water boils, it means it is time for you to remove limescale. You can use one
of the following methods to remove limescale:
1. Use a descaling product specially designed for kettles. Then proceed following
the instructions of the product.
2. Add 0.5 litre of 8-degree white vinegar (it contains 8% acetic acid) into the kettle,
leave it there for 1 hour and then pour out the white vinegar and clean the kettle with
clean water for 4-5 times.
3. Add 0.5 litre of water, and then add 25g of citric acid, heat it and soak it there for 15
minutes. Then clean the kettle with clean water for 4-5 times.
Cl eani n g an d Main tenan ce
How to clean kettle
Pr oduct Struc tur e D iagram Us ag e
6.
Keep-warm button
7.

Phenomenon Cause analysis Solution
1. Check the Usage section
and follow method 7 to
solve it.
2. If the problem still exists,
add water to the highest
mark, add 2 teaspoons of
baking soda, boil up the
water and then pour it off.
The local water has a big
hardness,caused by the
calcium carbonate and
magnesium carbonate
contained in the water.
Clean limescale in time.
Tro u bl es h oo t in g
Kettle automatically
powers off
before
water boils
Water is smelly
Kettle does
not work
Limescale
generated
in the kettle,
water is cloudy
Usually caused by limescale.
Maybe the kettle is used
without or with inadequate
amount of water, so the
anti-dry burning/heating
device is activated.
The plug is not connected
well.
The power cord is damaged.
When the water is dr y
heating, the dry heating
protection device will star t
and shut off the power.
It usually happens when
the kettle is being used for
the first time.
Clean limescale in the kettle.
Add cold water into the
kettle; after about 2 minutes,
the dry heating protection
device will be reset. Now
the kettle can work normally.
Please check the power
plug's connection.
Replace it at the after-sales
ser vice centre.
After the power is turned of f,
add a suitable amount of
cold water into the kettle.
Product Warranty
The Warranty Card is not provided in the product packaging. You can register the product warranty
online at our website https://www.europace.com.sg/ewarranty/ within 7 (seven) days from the date
of purchase. You will enjoy an additional 3 months of the product standard warranty when you
register online. Please produce your E-warranty registration when requesting for repair and service
at our Service Centres nearest to you.
In the event, if you are unable to register the product warranty online you must produce your
purchase receipt/tax invoice and such other documentary proof of purchase of the appliance when
requesting for repair and service.
Product Warranty Coverage
You may find out your product warranty coverage at the link below before calling our Customer
Service Hotline [phone] or visiting our Service Centre.
http://europace.com.sg/ewarranty/src/cupload/settings_pdf/1/1-1-2c899-1563960978-WARRANTY
-COVERAGE-19_0221.pdf
TERMS & CONDITIONS OF WARRANTY (THIS WARRANTY IS VALID IN SINGAPORE ONLY)
Your appliance is warranted against faulty design, workmanship or materials for a period of 12
months unless otherwise stated from the date of purchase, subject to the following terms &
conditions herein below:-
1) That the owner shall register the product warranty online at our website www.europace.com.sg
within 7 (seven) days from the date of purchase.
2) That the appliance shall be used solely for domestic purposes and not for commercial purposes
or any other purposes whatsoever and used strictly under the instruction for operation as provided
by the manufacturers or the appliance.
3) That if any time during the warranty period any part or parts of this appliance is removed,
tampered, modified, adjusted, altered, handled or repaired in any way whatsoever by any persons
other than those authorized by Strategic Marketing (S) Pte Ltd, this warranty shall immediately
cease to be valid and become void.
4) That the owner shall produce the E-warranty registration or tax invoice/receipt and such other
documentary proof of purchase of the appliance to our satisfaction as we may deem necessary
when requesting for repair and service.
5) That our decision on all queries relating to complaints as to defects either of workmanship or
of materials shall be conclusive and the owner shall agree to abide by such a decision. Any
appliance or defective part which has been replaced shall become our property.
6) The terms and conditions of this warranty shall be contained exclusively in this document and
no other presentation of provision, either written or otherwise, regardless of the origin of the same,
shall be accepted as either adding or removing from these terms and conditions.
7) That this warranty shall cease to be valid and void if the appliance is exported or relocated from
Singapore.
8) That there shall be no removal, alteration, defacement, or made illegible/tampered or any kind
of the serial number on the appliance.
Product Warranty
The Warranty Card is not provided in the product packaging. You can register the product warranty
online at our website https://www.europace.com.sg/ewarranty/ within 7 (seven) days from the date
of purchase. You will enjoy an additional 3 months of the product
standard warranty when you register online. Please produce your E-warranty registration when
requesting for repair and service at our Service Centres nearest to you.
In the event, if you are unable to register the product warranty online you must produce your
purchase receipt/tax invoice and such other documentary proof of purchase of the appliance when
requesting for repair and service.
Product Warranty Coverage
You may nd out your product warranty coverage at the link below before calling our Customer
Service Hotline [phone] or visiting our Service Centre.
http://europace.com.sg/ewarranty/src/cupload/settings_pd-
f/1/1-1-2c899-1563960978-WARRANTY-COVERAGE-19_0221.pdf
TERMS & CONDITIONS OF WARRANTY (THIS WARRANTY IS VALID IN SINGAPORE ONLY)
Your appliance is warranted against faulty design, workmanship or materials for a period of
12 months unless otherwise stated from the date of purchase, subject to the following terms &
conditions herein below:-
1) That the owner shall register the product warranty online at our website www.europace.com.sg
within 7 (seven) days from the date of purchase.
2) That the appliance shall be used solely for domestic purposes and not for commercial purposes
or any other purposes whatsoever and used strictly under the instruction for
operation as provided by the manufacturers or the appliance.
3) That if any time during the warranty period any part or parts of this appliance is removed,
tampered, modied, adjusted, altered, handled or repaired in any way whatsoever by any persons
other than those authorized by Strategic Marketing (S) Pte Ltd, this warranty shall immediately cease
to be valid and become void.
4) That the owner shall produce the E-warranty registration or tax invoice/receipt and such other
documentary proof of purchase of the appliance to our satisfaction as we may deem necessary
when requesting for repair and service.
5) That our decision on all queries relating to complaints as to defects either of workmanship or of
materials shall be conclusive and the owner shall agree to abide by such a decision. Any appliance or
defective part which has been replaced shall become our property.
6) The terms and conditions of this warranty shall be contained exclusively in this document and no
other presentation of provision, either written or otherwise, regardless of the origin of the same,
shall be accepted as either adding or removing from these terms and conditions.
7) That this warranty shall cease to be valid and void if the appliance is exported or
relocated from Singapore.
8) That there shall be no removal, alteration, defacement, or made illegible/tampered or any kind of
the serial number on the appliance.
9) That the owner shall be fully responsible for the due delivery and collection of the appliance for
any work done according to this warranty. Transportation expenses incurred for delivery or handling
the appliance are chargeable to the owner.
10) Transportation and labour charges apply after the full parts warranty expires. Refer to https://w-
ww.europace.com.sg/ewarranty/ for more information.

9) That the owner shall be fully responsible for the due delivery and collection of the appliance for
any work done according to this warranty. Transportation expenses incurred for delivery or
handling the appliance are chargeable to the owner.
10) Transportation and labour charges apply after the full parts warranty expires. Refer to
https://www.europace.com.sg/ewarranty/ for more information.
In addition to the above, this warranty shall be subjected to the following limitations and
exclusions:
- a)The appliance shall be warranted by STRATEGIC MARKETING (S) PTE. LTD.
from date of purchase only for a period of:- 10 years - Heating Element warranty applies to
selected models of Storage Water Heaters.
-Tank Leakage warranty applies to selected models of Storage Water Heaters.
8 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
10 years - Compressor warranty applies to selected models of Refrigerators.
6 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
- Compressor warranty applies only to selected models of System Air Conditioners and
Portable Air Conditioners.
5 years - Compressor warranty applies to Refrigerators, Freezers, Wine Coolers, Portable Air
Conditioners & Casement Air Conditioners (Outdoor warranty). Transportation is chargeable from
the 2nd year to 5th year.
- Compressor warranty applies to Dehumidifiers (Walk-in warranty)
- Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
3 years - Full parts warranty applies only to selected models of Air Purifiers & selected models of
Dehumidifiers (Walk-in warranty).
- Heating Element warranty applies only to selected models of Garment Steamers (Walk-i
n warranty).
- Motor warranty applies only to selected models of Jet Turbine Fans & selected models of
Air Coolers (Walk-in warranty).
2 years - Motor and internal parts warranty applies only to selected models of Stand Fans,
selected models of Oscillation Power Fans & selected models of Air Purifiers (Walk-in warranty).
- Heating Element warranty applies to selected models of Electric Ovens & selected
models of Kettle Jugs. (Walk-in warranty)
- Motor warranty applies only to selected models of Jet Turbine Fans (Walk-in warranty).
- Full parts warranty applies only to Wine Coolers of 34 Bottles & above.
1 year - Full parts warranty applies to *Lifestyle Products (cash & carry items), Small Kitchen
Appliances, Fans, Air Coolers, Wine Coolers of 20 Bottles & below, Mini Bar Fridge
(Walk-in warranty)
- Full parts warranty apply to Refrigerators, Air Conditioners & Freezers (Outdoor warranty).
Check out the warranty coverage of your appliance at www.europace.com.sg
b) The owner waives all or any claims to compensation monetary or otherwise which he/she may
be entitled to and shall agree to accept any compensation whatsoever by way of additional repairs
or otherwise which we in our absolute discretion may deem fit to offer. The giving of compensation
shall be subjected to the other provisions of the warranty.
c) This warranty shall not be transferable, negotiable or assignable to any third party.
d) The warranty does not include transport delivery or handling charges incurred in the
transportation of the appliance to and from Strategic Marketing (S) Pte Ltd.
e) Damage caused during transit where the appliance is transported for servicing, repair, or in
relation thereof or connection therewith.
f) In respect of refrigerator and air conditioner only, upon the expiry of 12 months from the date
of purchase, this warranty will not cover transport, refrigerant and labour to install a new
compressor.
g) This warranty will not cover chemical cleaning, maintenance service, general service and
overhaul, which if confirm is chargeable.
h) Defects or fault in the appliance which has been used for commercial purposes or which
have been rented/leased or which have been otherwise subject to other than household use.
i) Claims for damaged/missing parts after 3 days from the original date of goods received will
not be valid.
j) This warranty and the Replacement Scheme does not particularly cover damages and/or
defects arising from
• Usage of wrong electrical supply/voltage.
• Usage not according to the Instruction Manual provided by the manufacturers.
• Misuse, accidents, negligence, abuse, improper installation, or any manner of tampering.
• Normal wear and tear.
• Corrosions rusting or stains.
• Scratches, dents on the unit body, casing or paintwork of the appliance.
• Act of God, fire, flood and civil unrest.
• We shall not under any obligation, legal or otherwise to repair this appliance or one to one
exchange if the same shall be required as a result of losses, damages, and malfunctions arising
from any of the causes mentioned in the paragraph.
k) All accessories, external parts and extruded parts such as front panel, casing, door, glass
cover, glass door, cable/cord assembly, batteries, adaptor, plug, remote control, control knob,
buttons, filter, UV lamp, oven tray, wooden rack, exhaust hose, fixtures, panels, cover, lid and
lever, plastic parts, fan blades, blade guard, inner pots, brushes, water tanks, attachments made
of glass, plastic and/or porcelain, detachable parts, and other option items are excluded from
this warranty.
All services provided after the warranty period will be chargeable at standard rates determined
by STRATEGIC MARKETING (S) PTE. LTD.
The terms and conditions of this warranty shall be varied except with the written and express
consent or agreement of Strategic Marketing (S) Pte. Ltd. While Strategic Marketing (S) Pte. Ltd.
endeavours to repair any defects after the warranty period, it is subject to availability.
It is hereby expressly provided that any liability of Strategic Marketing (S) Pte. Ltd. for any loss
or damage whatsoever arising from, relating to or in connection with the purchase of the
appliance shall not exceed the purchase price (excluding installation costs) of the appliance.
Similarly, Strategic Marketing (S) Pte. Ltd.’s liability for any breach of this warranty shall be
limited to the purchase price (excluding installation costs) of the appliance.
* Lifestyle Products - Garment Steamer, Humidifier, Dehumidifier, Air Purifier, Mini Bar-Fridge.
* Walk-in warranty - Customers are obliged to bring the warranted products to Strategic
Marketing (S) Pte. Ltd. Service Centre for repair/service during the warranty period.
Ver. 20 _0312
In addition to the above, this warranty shall be subjected to the following limitations and
exclusions:-
a)The appliance shall be warranted by STRATEGIC MARKETING (S) PTE. LTD. from date of purchase
only for a period of:-
10 years - Heating Element warranty applies to selected models of Storage Water Heaters.
- Tank Leakage warranty applies to selected models of Storage Water Heaters.
8 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
10 years - Compressor warranty applies to selected models of Refrigerators.
6 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
- Compressor warranty applies only to selected models of System Air Conditioners
and Portable Air Conditioners.
5 years - Compressor warranty applies to Refrigerators, Freezers, Wine Coolers, Portable Air
Conditioners & Casement Air Conditioners (Outdoor warranty). Transportation is chargeable from
the 2nd year to 5th year.
- Compressor warranty applies to Dehumidiers (Walk-in warranty)
- Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
3 years - Full parts warranty applies only to selected models of Air Puriers & selected
models of Dehumidiers (Walk-in warranty).
- Heating Element warranty applies only to selected models of Garment Steamers
(Walk-in warranty).
- Motor warranty applies only to selected models of Jet Turbine Fans & selected
models of Air Coolers (Walk-in warranty).
2 years - Motor and internal parts warranty applies only to selected models of Stand Fans,
selected models of Oscillation Power Fans & selected models of Air Puriers
(Walk-in warranty).
- Heating Element warranty applies to selected models of Electric Ovens &
selected models of Kettle Jugs. (Walk-in warranty)
- Motor warranty applies only to selected models of Jet Turbine Fans
(Walk-in warranty).
- Full parts warranty applies only to Wine Coolers of 34 Bottles & above.
1 year - Full parts warranty applies to *Lifestyle Products (cash & carry items), Small
Kitchen Appliances, Fans, Air Coolers, Wine Coolers of 20 Bottles & below, Mini
Bar Fridge (Walk-in warranty)
- Full parts warranty apply to Refrigerators, Air Conditioners & Freezers
(Outdoor warranty).
Check out the warranty coverage of your appliance at www.europace.com.sg
b) The owner waives all or any claims to compensation monetary or otherwise which he/she may
be entitled to and shall agree to accept any compensation whatsoever by way of additional repairs
or otherwise which we in our absolute discretion may deem t to oer. The giving of compensation
shall be subjected to the other provisions of the warranty.
c) This warranty shall not be transferable, negotiable or assignable to any third party.
d) The warranty does not include transport delivery or handling charges incurred in the transpor-
tation of the appliance to and from Strategic Marketing (S) Pte Ltd.
e) Damage caused during transit where the appliance is transported for servicing, repair, or in
relation thereof or connection therewith.
f) In respect of refrigerator and air conditioner only, upon the expiry of 12 months from the date
of purchase, this warranty will not cover transport, refrigerant and labour to install a new compres-
sor.
g) This warranty will not cover chemical cleaning, maintenance service, general service and
overhaul, which if conrm is chargeable.
h) Defects or fault in the appliance which has been used for commercial purposes or which have
been rented/leased or which have been otherwise subject to other than household use.
i) Claims for damaged/missing parts after 3 days from the original date of goods received will not
be valid.
j) This warranty and the Replacement Scheme does not particularly cover damages and/or defects
arising from
• Usage of wrong electrical supply/voltage.
• Usage not according to the Instruction Manual provided by the manufacturers.
• Misuse, accidents, negligence, abuse, improper installation, or any manner of tampering.
• Normal wear and tear.
• Corrosions rusting or stains.
• Scratches, dents on the unit body, casing or paintwork of the appliance.
• Act of God, re, ood and civil unrest.
• We shall not under any obligation, legal or otherwise to repair this appliance or one to one
exchange if the same shall be required as a result of losses, damages, and malfunctions arising
from any of the causes mentioned in the paragraph.
k) All accessories, external parts and extruded parts such as front panel, casing, door, glass cover,
glass door, cable/cord assembly, batteries, adaptor, plug, remote control, control knob, buttons,
lter, UV lamp, oven tray, wooden rack, exhaust hose, xtures, panels, cover, lid and lever, plastic
parts, fan blades, blade guard, inner pots, brushes, water tanks, attachments made of glass, plastic
and/or porcelain, detachable parts, and other option items are excluded from this warranty.
All services provided after the warranty period will be chargeable at standard rates determined by
STRATEGIC MARKETING (S) PTE. LTD.
The terms and conditions of this warranty shall be varied except with the written and express
consent or agreement of Strategic Marketing (S) Pte. Ltd. While Strategic Marketing (S) Pte. Ltd.
endeavours to repair any defects after the warranty period, it is subject to availability.
It is hereby expressly provided that any liability of Strategic Marketing (S) Pte. Ltd. for any loss or
damage whatsoever arising from, relating to or in connection with the purchase of the appliance
shall not exceed the purchase price (excluding installation costs) of the appliance. Similarly,
Strategic Marketing (S) Pte. Ltd.’s liability for any breach of this warranty shall be limited to the
purchase price (excluding installation costs) of the appliance.
* Lifestyle Products - Garment Steamer, Humidier, Dehumidier, Air Purier, Mini Bar-Fridge.
* Walk-in warranty - Customers are obliged to bring the warranted products to Strategic Marketing
(S) Pte. Ltd. Service Centre for repair/service during the warranty period.
Ver. 20 _0312
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