EuropAce ETW3751T User manual

Contents
Suggestions
Name of all components
Accessories
Laying the machine
Connection of the inlet/drain hose
Connection of the power cord
Operation
Safety warning
Maintenance
Trouble shooting
2
3
3
Control panel 7
4
5
6
8
8
10
11
Specifications 13
Name of all components
Installation instructions
Operating instructions
Maintenance
Specification

Suggestions
1. Low foam detergent powder is recommended.
2 . Please operate it under 0 ~ 40 , as extra-high or
extra-low ambient temperature may cause malfunction.
3 . If the washing machine has been stored under 0 , it can
be used after being placed under room temperature for
about 4 hours to avoid machine damage due to residual
ice in the washing machine.
4 . The washing and spinning capacity refers to the maximum
weight of standard laundry during two operating fashions,
which is different from that of the actual laundries. The
cloth thickness, size and category of the laundries will
impact the washing capacity. The volume of washing items
should be appropriate for the normal turning of washing
items within the washing machine.
5 . High water level should not be selected for washing volume
below1.0kg to avoid water splashing during washing.
- 2-

Name of all components
Accessories
Water
inlet valve
Back cover
Power cord
Body
Base
Adjustable foot
Pulsator
Control panel
Frame
Top lid
Detergent box
Filter
Bleach injection
- 3 -
UP
Instruction manual (1)
Inlet hose (1)
Washing machine (1)
Self screw (2)
Not exist for some modes
Cover for drain hose (1)
Noise and mice- proof
plate (1)
Drain hose (1)
Installed for some modes

Laying the machine
Place the washing machine at
least 5cm away from the wall.
Alteration of adjustable foot
In order to prevent vibration during wash
operation, you can loosen level adjustment
knob and change the height of the adjustable
foot until the washing machine is stable, and
then tighten it.
Place the washing machine on a firm and level surface, use the level adjustable
knob to adjust the washing machine to be stable.
1. Remove the plastic accessory
as below picture from the bottom
of washing machine before use.
Insert the mice-proof plate into the washing machine base
adjustable foot
downward upward
2. Take out the mice-proof plate
at the top of the machine.
3. Lay down the washing machine
gently on the soft object. And
insert the noise-proof plate into
the base.
soft object
at least
5cm
4. Fasten up the noise-proof
plate with two screws.
plate
screws
- 4 -

Connection of the inlet/drain hose
Connection of the inlet hose
- 5 -
3.Check for leak
(1).Swing the water inlet hose gently to confirm if it’s suitable.
(2).Turn on the water faucet and check for leak.A small amount of water might
enter the machine.You will drain this later.
Make sure a seal washer seating at the joint of inlet hose, then connect
the inlet hose to the water inlet valve.
seal washer
joint water inlet valve
1.Connection of inlet pipe and tap.
2.Connection of inlet pipe and washing machine.

Connection of the power cord
The earthing which is indicated by yellow and
green colour must be firmly connected to a special
Earthing. Please call the technician to assemble.
The socket should have assembled the 3A fuse.
Never try to connect the earthing of the
washing machine together with that of gas
pipe or water pipe, telephone cord or lightening
rod.
Do not use the damaged cord because it could
cause electricity leakage and fire.
In case cord is damaged, please contact the
local service company, because it is removed
and replaced with special tools.
NOTE:
- 6 -
Connection of the drain hose (some modes have been connected)
outlet less than
6cm
1. Press down the fix ring, 2. Press down the fix ring, and 3. Draw the drain hose to the outlet.
Do not let the height of the drain hose
exceed 6cm from the bottom of the
machine.
and hitch it over the drain
hose.
then push it to the drain outlet.
Clasping the fix ring to make
sure they are connected well.

Control panel
Program CodeProcess Code
Program
Child lock Water levelStart/Pause
Power On/Off
01. Intelligent
Set the water level automatically
according tothe load of laundry.
Use this button toturn the
washing machine on and off.
02. Heavy
To wash the coverlet, jeans and
other big clothes.
05. Single Wash
Only for washing.
06. Single Spin
Only for spinning.
07. Air Dry
To dry the tub.
08. WATERSAVING
Suitable for Efficiency Testing
program. (For Mild dirt clothes).
03. Gentle
For washing of wool or underwear.
04. Soak & Wash
Soak clothes before washing.
Press and hold the two buttons
(Water level & Program）simultaneously
for 1.5 second to activate and deactivate
the safety lock.
Press this button to choose right
water level according tothe load
of clothing,so as to avoid wasting
water. At Normal mode, the machine
can set the right water level
automatically.
Press this button to begin a
wash program, or to pause /
resume a program that is
currently in progress
- 7 -
WATERSAVING
SOAK & WASH

Operation
Install the water inlet hose
and turn on the tap.
When the preset operation finishes,
the machinewill power off automatically.
Plug-in power.Press POWERON/OFF
to turn on the machine
Press PROGRAM to select
the desired program.
Press WATERLEVEL to set
the water level.
Press START/PAUSE to start.
The drain pipe should be
put down or hung up
below 0.9m.
- 8 -
Safety warning
Warn Forbid
Make sure the voltage in your living area
corresponding to the one shown on the rating
label of the appliance. And the wall socket is
properly grounded.
The power cord must be unplugged when the
unit is idled, removed ,cleaned or at power
failure.
Grounded
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a
qualified technician in order to avoid a shock hazard.
WATERSAVING
SOAK & WASH
CHILDLOCK(FLASH)

Make sure the bottom ventilation, when the unit
is placed on blanket.
The water-proof clothes such as raincoat are not
recommended to avoid abnormal vibration or
damage for clothes.
Do not place the washing machine in a damp
place and do not pour water onto the control
panel.
Never use water over 50℃.
Do not put hands into the rotating tub. Do not
let children to play with the machine.
It is hazardous for anyone other than a
competent person to carry out any service or
repair operation.
Bottom opening
Blanket
- 9 -
Do not palce any heat or heavy object on the
washing machine.
Do not pour volatile solvent such as petrol and
methane into the tub for washing or dry
purposes.
The appliance is not intended for use by young
children or infirm persons unless they have been
adequately supervised by a responsible person
to ensure that they can use the appliance safety.
Do not expose washing machine to direct
sunlight or rain. And keep it away from heat
resourse.
The appliance is to be connected tothe water mains using new hose-sets and that
old hose-sets should not bereused.
Please operate it under 0℃~ 40℃,as extra-high or extra-low ambient temperature may
cause malfunction.

Maintenance
Clean the filter in the inlet valve
Clean the filter in the inlet valve regularly in order
to prevent it from clogging
Take off the inlet hose and
take out the valve filter.
Clean the valve filter with
a brush.
Restall the valve filter and
connect the inlet hose.
- 10 -
Body maintenance
Note:
Clean the surface of the washing machine with a soft
cloth regularly.
After washing starched or bleached laundry, the inner
tub must be clear ,or deposit will appear

Trouble shooting
Clean the lint filter
Malfunction phenomenon
Start the washing machine from
rinse process, the washing
machine does not input the water
The wash process changes from
spin to rinse
The control button is useless to touch
Spin delay
The washing machine will start from the spin process
in order to spin out the water and detergent from the
clothes, then input the water (if there is water in the tub
it will drain out the water first)
When the clothes are not even or are on a single side
of the tub, the washing machine will input the water and
make the clothes balance and even.
If want to change the Program or Water level after the
washing machine started, please touch the Start/Pause
button to reset the process
Reason
The washing machine will delay 15 to 60 seconds to
enter spin process after drain or after selecting spin
process only
- 11 -
1. Pully upward to remove
the filter assy's.
2. Clean and rinse
it thoroughly.
3. Reinstall the filter.

Trouble Shooting Method
For some troubles, the machine buzzer will ring and alarm, and the indicator will flash.
Troubles Indicator Light
No indicator
No indicator
No indicator
No indicator
Possible Cause Solution
Breakdown
The plug is badly connected
to the socket or the switch is
not activated.
The socket is dead or the fuse
is broken.
The current process is lost
for power failure
The voltage is too low or too
high
Connect the plug properly or
activate the switch
Contact the authorized technician
Reuse only when power failure
is eliminated
Remove the plug and reuse it when
the voltage comes to normality.
E2
E3
E1
E4
Standing
drain
Spin and wash
malfunction
A conflict
between the
tub and the
cabinet
during
spinning
Insufficient
water supply
E6
The drain hose is blocked or
hung up over 0.9m, and the water
cannot finish draining within 5 min
Check the drain hose,open the
lid and then close it to continue
drain process.
The lid is unclosed during wash
or spin process. Close the lid.
The clothes are not laid evenly
in the tub.The machine will try
to make a automatic check
and ajustment for 2 times,or if
nothing available ,an alarm
will be given.
Open the lid,distribute the clothes
evenly in the tub and then close
the lid to continue.
The tap is closed,water supply
is cut off or water pressure is
too low,so the water fails to
reach to the desired level within
16 minutes.
Open the tap or use the machine
after the water pressure comes
to normal.Open the wash lid,
close it and restart to input water.
Abnormal
water level
sensor
The sensor fails for short or
open current,etc.and an alarm
will be given.
Contact the authorized technician.
E7
E9
Unstoppable
Memory chips
break down The chip cannot be accessed.
inlet or
automatic
drain
Abormalities occur in PCB,
inlet valve or water level
sensor
Cut off the power after draining ,
and try to contact with the
authorized technician.
Fail to power
off or power
on
Unending process
or no indicator PCB is broken. Contact the authorized technician.
Turn off the machine.
- 12 -

Specifications
- 13 -
Rated power 220-240V~/50Hz
Wash/spin capacity 7.5kg
Rated wash input power 400W
Rated spin input power 270W
Water pressure 0.03~0.85 MPa
Net weight 32kg
Product dimension 600x595x960mm

Product Warranty
The Warranty Card is not provided in the product packaging. You can register the product
warranty online at our website https://www.europace.com.sg/ewarranty/ within 7 (seven) days
from the date of purchase. You will enjoy an additional 3 months of the product
standard warranty when you register online. Please produce your E-warranty registration when
requesting for repair and service at our Service Centres nearest to you.
In the event, if you are unable to register the product warranty online you must produce your
purchase receipt/tax invoice and such other documentary proof of purchase of the appliance
when requesting for repair and service.
Product Warranty Coverage
You may nd out your product warranty coverage at the link below before calling our Customer
Service Hotline [phone] or visiting our Service Centre.
http://europace.com.sg/ewarranty/src/cupload/settings_pd-
f/1/1-1-2c899-1563960978-WARRANTY-COVERAGE-19_0221.pdf
TERMS & CONDITIONS OF WARRANTY (THIS WARRANTY IS VALID IN SINGAPORE ONLY)
Your appliance is warranted against faulty design, workmanship or materials for a period of
12 months unless otherwise stated from the date of purchase, subject to the following terms &
conditions herein below:-
1) That the owner shall register the product warranty online at our website www.eu-
ropace.com.sg within 7 (seven) days from the date of purchase.
2) That the appliance shall be used solely for domestic purposes and not for commercial purpos-
es or any other purposes whatsoever and used strictly under the instruction for
operation as provided by the manufacturers or the appliance.
3) That if any time during the warranty period any part or parts of this appliance is removed,
tampered, modied, adjusted, altered, handled or repaired in any way whatsoever by any persons
other than those authorized by Strategic Marketing (S) Pte Ltd, this warranty shall immediately
cease to be valid and become void.
4) That the owner shall produce the E-warranty registration or tax invoice/receipt and such other
documentary proof of purchase of the appliance to our satisfaction as we may deem necessary
when requesting for repair and service.
5) That our decision on all queries relating to complaints as to defects either of workmanship or
of materials shall be conclusive and the owner shall agree to abide by such a decision. Any
appliance or defective part which has been replaced shall become our property.
6) The terms and conditions of this warranty shall be contained exclusively in this document and
no other presentation of provision, either written or otherwise, regardless of the origin of the
same, shall be accepted as either adding or removing from these terms and conditions.
7) That this warranty shall cease to be valid and void if the appliance is exported or
relocated from Singapore.
8) That there shall be no removal, alteration, defacement, or made illegible/tampered or any kind
of the serial number on the appliance.
9) That the owner shall be fully responsible for the due delivery and collection of the appliance
for any work done according to this warranty. Transportation expenses incurred for delivery or
handling the appliance are chargeable to the owner.
10) Transportation and labour charges apply after the full parts warranty expires. Refer to
https://www.europace.com.sg/ewarranty/ for more information.

In addition to the above, this warranty shall be subjected to the following limitations and exclu-
sions:-
a)The appliance shall be warranted by STRATEGIC MARKETING (S) PTE. LTD. from date of purchase
only for a period of:-
10 years - Heating Element warranty applies to selected models of Storage Water Heaters.
- Tank Leakage warranty applies to selected models of Storage Water Heaters.
8 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
10 years - Compressor warranty applies to selected models of Refrigerators.
6 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
- Compressor warranty applies only to selected models of System Air Conditioners
and Portable Air Conditioners.
5 years - Compressor warranty applies to Refrigerators, Freezers, Wine Coolers, Portable Air
Conditioners & Casement Air Conditioners (Outdoor warranty). Transportation is chargeable from
the 2nd year to 5th year.
- Compressor warranty applies to Dehumidiers (Walk-in warranty)
- Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
3 years - Full parts warranty applies only to selected models of Air Puriers & selected
models of Dehumidiers (Walk-in warranty).
- Heating Element warranty applies only to selected models of Garment Steamers
(Walk-in warranty).
- Motor warranty applies only to selected models of Jet Turbine Fans & selected
models of Air Coolers (Walk-in warranty).
2 years - Motor and internal parts warranty applies only to selected models of Stand Fans,
selected models of Oscillation Power Fans & selected models of Air Puriers
(Walk-in warranty).
- Heating Element warranty applies to selected models of Electric Ovens &
selected models of Kettle Jugs. (Walk-in warranty)
- Motor warranty applies only to selected models of Jet Turbine Fans
(Walk-in warranty).
- Full parts warranty applies only to Wine Coolers of 34 Bottles & above.
1 year - Full parts warranty applies to *Lifestyle Products (cash & carry items), Small
Kitchen Appliances, Fans, Air Coolers, Wine Coolers of 20 Bottles & below, Mini
Bar Fridge (Walk-in warranty)
- Full parts warranty apply to Refrigerators, Air Conditioners & Freezers
(Outdoor warranty).
Check out the warranty coverage of your appliance at www.europace.com.sg
b) The owner waives all or any claims to compensation monetary or otherwise which he/she may
be entitled to and shall agree to accept any compensation whatsoever by way of additional
repairs or otherwise which we in our absolute discretion may deem t to oer. The giving of
compensation shall be subjected to the other provisions of the warranty.
c) This warranty shall not be transferable, negotiable or assignable to any third party.
d) The warranty does not include transport delivery or handling charges incurred in the transpor-
tation of the appliance to and from Strategic Marketing (S) Pte Ltd.
e) Damage caused during transit where the appliance is transported for servicing, repair, or in
relation thereof or connection therewith.
f) In respect of refrigerator and air conditioner only, upon the expiry of 12 months from the date
of purchase, this warranty will not cover transport, refrigerant and labour to install a new
compressor.

g) This warranty will not cover chemical cleaning, maintenance service, general service and
overhaul, which if conrm is chargeable.
h) Defects or fault in the appliance which has been used for commercial purposes or which
have been rented/leased or which have been otherwise subject to other than household use.
i) Claims for damaged/missing parts after 3 days from the original date of goods received will
not be valid.
j) This warranty and the Replacement Scheme does not particularly cover damages and/or
defects arising from
• Usage of wrong electrical supply/voltage.
• Usage not according to the Instruction Manual provided by the manufacturers.
• Misuse, accidents, negligence, abuse, improper installation, or any manner of tampering.
• Normal wear and tear.
• Corrosions rusting or stains.
• Scratches, dents on the unit body, casing or paintwork of the appliance.
• Act of God, re, ood and civil unrest.
• We shall not under any obligation, legal or otherwise to repair this appliance or one to one
exchange if the same shall be required as a result of losses, damages, and malfunctions
arising from any of the causes mentioned in the paragraph.
k) All accessories, external parts and extruded parts such as front panel, casing, door, glass
cover, glass door, cable/cord assembly, batteries, adaptor, plug, remote control, control knob,
buttons, lter, UV lamp, oven tray, wooden rack, exhaust hose, xtures, panels, cover, lid and
lever, plastic parts, fan blades, blade guard, inner pots, brushes, water tanks, attachments
made of glass, plastic and/or porcelain, detachable parts, and other option items are excluded
from this warranty.
All services provided after the warranty period will be chargeable at standard rates deter-
mined by STRATEGIC MARKETING (S) PTE. LTD.
The terms and conditions of this warranty shall be varied except with the written and express
consent or agreement of Strategic Marketing (S) Pte. Ltd. While Strategic Marketing (S) Pte.
Ltd. endeavours to repair any defects after the warranty period, it is subject to availability.
It is hereby expressly provided that any liability of Strategic Marketing (S) Pte. Ltd. for any loss
or damage whatsoever arising from, relating to or in connection with the purchase of the
appliance shall not exceed the purchase price (excluding installation costs) of the appliance.
Similarly, Strategic Marketing (S) Pte. Ltd.’s liability for any breach of this warranty shall be
limited to the purchase price (excluding installation costs) of the appliance.
* Lifestyle Products - Garment Steamer, Humidier, Dehumidier, Air Purier, Mini Bar-Fridge.
* Walk-in warranty - Customers are obliged to bring the warranted products to Strategic
Marketing (S) Pte. Ltd. Service Centre for repair/service during the warranty period.
Ver. 20 _0312
Scan QR Code for
the online Warranty
Registration

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