eWBM Goldengate Series User manual

V. 3.1

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Contents
1. Overview 3
2. LED Indicators 4
3. How to Use BioManager™ 5
Install Goldengate BioManager™ 5
How to Enroll Fingerprint 6
How to Add Additional Fingerprint Information 11
How to Remove Fingerprints 14
How to Change PIN 16
How to Factory Reset 18
How to Unlock When PIN Code Verification Fails 24
How to Unlock Fingerprint Recognition Fails 29
BioManager™ Version Number and Product Image 31
4. Windows 10 Security Key Manager 33
5. FCC Warning Statements 34

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Overview
eWBM Goldengate security Key is a FIDO2 certified
authenticator designed based on eWBM’s powerful
microprocessor MS500 and a fingerprint sensor with
a world-leading fingerprint recognition algorithm.
Goldengate key supports the new FIDO2 standard so
that one can enjoy the benefit of fast login with a strong
protection against phishing, account takeover and many
other online attacks.
For the first time Goldengate security key user, you need
to run Goldengate BioManager™ application to
enroll your fingerprints on the key. You can download
the application from our website:
www.ewbm.com/page/gold_bm

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LED Indicators
The device LED has the following colors : Red, Green,
Blue, Light blue, Amber and White.
▪Common Mode
▪FIDO2 Mode
▪U2F Mode
•Device connected
•Fingerprint recognition successful
•Waiting for fingerprint (blinking)
•Device locked due to fingerprint failure (non-blinking)
•Operation failure (blinking)
•Waiting for finger touch in Factory Reset Mode (blinking)
•FIDO2 login ready (blinking)
•FIDO2 login ready using device without registered fingerprint (blinking)
•U2F login ready (blinking)
•U2F login ready using device without registered fingerprint (blinking)

Install
Goldengate BioManager™
1. Make sure that Goldengate BioManager™
application is downloaded on your PC/Mac.
www.ewbm.com/page/gold_bm
2. Launch the Goldengate BioManager™
application. If you see the following screen,
plug your Goldengate security key into the
USB port on your PC/Mac.
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How to Enroll Fingerprint
1. Click the ⊕Add Fingerprint and the enrollment
process will start. (Up to 3 fingerprints can be
added.)

2. Create a PIN and then click OK.
(PIN code must be at least 4 characters and maximum
64 characters long.)
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How to Enroll Fingerprint

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3. When blue color LED is blinking, start
enrolling your fingerprint following
instructions on the screen.
How to Enroll Fingerprint

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4. Lift and rest your finger on the sensor repeatedly.
How to Enroll Fingerprint

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5. Continue to lift and rest your finger on the sensor
repeatedly until it is completed.
How to Enroll Fingerprint
NOTE :
Click Continue button if you want to add another fingerprint.
Or click ‘Done’ button if you want to stop enrolling.
*When you continue enrolling, no additional PIN code is
required.

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How to Add Additional
Fingerprint Information
1. It is possible to add additional fingerprint(s).
When you click the ⊕Add fingerprint you will
be asked to verify your PIN code.

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How to Add Additional
Fingerprint Information
2. Once the PIN is verified, the enrollment
process will start. (Total of 3 fingerprints
can be enrolled.)

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How to Add Additional
Fingerprint Information
3. When blue color LED is blinking, start
enrolling your fingerprint following instructions
on the screen.

1. Click the trash bin( )to remove registered
fingerprint.
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How to Remove Fingerprints

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2. Enter the PIN code to remove the fingerprint
data.
How to Remove Fingerprints

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1. Click Change PIN button to change the PIN
code.
How to Change PIN

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2. Enter the current PIN code and then enter the
new PIN code and click OK button.
How to Change PIN

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WARNING : all data and credentials on the key will be lost
How to Factory Reset
1. Click Factory Reset button to reset the
security key to initial factory settings.

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2. Click Proceed button to start the Factory Reset.
How to Factory Reset

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3. Remove the security key from USB port.
How to Factory Reset