Excel Connect B20 User manual

B20
Quick Installation
User Guide

Screen icon
In hands-free mode
In headset mode
In handset mode
Mute activated
Ringer off
Call is on hold
New VM Messages
Missed call(s)
Received call
Dialed call
Packaging list
Keys features
Handset
Handset Cord
Stand Power Adapter
(F3CP/F3P/F3G is Optional)
Ethernet Cord Quick Installation Guide
Installation the device
Bracket desktop installation
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Auto-answering activated
Internet is disconnected
Internet is connected
Keypad locked
Call Forward activated
Do not disturb
activated
Soft keys
Message waiting indicator
Bracket wall mounting
Connecting to the Device
Please connect power adapter, network, PC, handset, and headset
to the corresponding ports as described in below picture.
Configuration
Configuration via Phone
1. Press Menu > 3 Setting > 2 Advanced Settings(Default
password 123)
2. Select Network: To configure the Network Settings (DHCP/
Static/PPPoE)
3. Select Accounts: To configure enable the account, fill the
SIP server address, port, user name, password etc.
Configuration via Web
1. Get the IP address from the phone: Press key, or Menu >
1 Status > 2 IP.
2. Login: Input the IP address in the web browser. The PC and
phone should be in the same IP address segment(The default
username and password are both ‘admin’.)
3. Configure: Select network/Account etc, and fill the relevant
content.
Language setting
1. Press Menu key > 3 Settings > 1 Basic Settings >
7 Language.
2. Select the desired language and press Save soft key.
Accepting a call
Putting a call on hold
1. With the handset: pick up the handset.
2. With a headset: press .
3. With the handsfree: press .
1. Press Hold soft key, caller is put on hold.
2. To retrieve the call press Resume soft key.
Note: with more than one active call, select desired call with
the navigator keys and use the corresponding soft key to
hold or resume.
Making a call
1. Pre-dialing: enter the phone number and pick up the
handset.
2. Direct dialing: lift the handset and enter the phone
number.
3. Handsfree: enter phone number and press or vice versa.
4. Headset: enter phone number and press or vice versa.
5. Designated line: press line key, enter phone number and
press dial key.
IP Phone
Left and right navigation keys
In idle mode or during ringing:
increase or decrease ringer volume
In communication: increase or
decrease earpiece, headset or
hands-free volume
Up navigation key, Shortcut to call log
Down navigation key, Shortcut to Status
OK key, Shortcut to Menu
Line keys
DC 5V
PC Internet
Voice key, Access to voicemail
Headset key, Activate/deactivate
Headset
In idle mode: ringer off
In communication mode:
mute/un-mute a call
Redial key, Access to redial the last record
Hands-free key, Activate/deactivate hands free
Long press to lock keypad.
Enter PIN to unlock keypad (default 123)

Redial
Do not disturb
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1. Press DND soft key, or Menu > 2 Features > 5 DND.
2. Select the Mode and Type, and press Save soft key.
ss , select the desired call and press Dial soft ke1.1. Pre
or pickup handset or press or .
3-party conference
Call transfer
Attended transfer:
Blind transfer:
1. Press XFER soft key during the active conversation, the
call is put on hold.
2. Dial the second telephone number.
3. When the call is answered, then press XFER soft key to
complete the operation.
1. Press XFER soft key during the active conversation, the
call will be on hold.
2. Then enter the 2nd telephone number and press XFER
soft key.
1. Once in line with 1st caller, press Conf soft key, 1st caller
is put on hold.
2. Then call the 2nd number.
3.After, 2nd call is established, press Conf soft key to set up
the conference.
Call list
1. Press key or Menu > 6 Call Logs > 1 Local Ca1.1. Pre
2.2. Scroll through the list usi2. Scroll
3. To dial an entry, press Dial soft key or pickup handset or
press or .
Phonebook
Access phonebook:
Add new entry:
1. Press Dir soft key > 1 Contacts> Press Add.
2. Enter name and number and press Save soft key.
1. Press Dir soft key.
2. Select Contacts.
3. To dial an entry, press Dial soft key or pickup handset or
press or .
Call forward
1. Press Menu > 2 Features > 1 Call Forward.
2. Select the line, the type of forward, enter the destination
number and status and Save.
Call Mute
1. Press to Mute the microphone during the call.
2. Press again to un-mute the conversation.
Programmable keys
1. You can also configure shortcuts for the navigation keys,
and which will be available in idle mode.
2. Press Menu > 3 Settings > 1 Basic Settings > 1 Keyboard,
select among the configurable items, and select your
desired type and value, press OK or Save soft key.
Voice mail
1. To access your voice mailbox, press or Menu >
4 Applications > 3 Voice Message, number of messages will
be indicated if provided by your server or pbx.
2.Select the line and press Dial to call.
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Contact
T: 0333 366 0770
E: [email protected]