Betacom City 200 User manual

1. Introduction 2
2. Keycomponents 3/3a
3. Settingup 4
Connectingtothetelephoneline 4
Settingthediallingmode 4
Awordaboutdigitalexchanges 4
4. Basicfunctions S
Makingacall 5
Receivingacall 5
LastNumberRedial 5
Whento usetheP -T button 5
TheMUTEbutton 6
TheRINGPITCHswitch 6
TheRINGERswitch 6
5. TheSavebutton 7
6. Additionalfeatures 8
On-Hookdialling 8
Storingtelephonenumbers 8
Store-as-you-dial 9
Diallingstoredtelephonenumbers 10
Combinationdialling 10
MessageWaiting 11
7.Importantadvice 12
CaringforyourCity200 12
Whattodoirlthe eventofa fault 12
Warranty 12
8.Facilites 13
Whereto connectyourtelephone 13
Wherenotto connectyourtelephone 14
RingerEquivlencenumber 14

TheBetacomCity200seriesoftelephonesareadvancedyeteasy-to-use
productswithanumberofusefulfeatures.
The City200offers:
.Large, clearlyidentifiedkeypadbuttonsforfast,accuratedialling.
.Last NumberRedial,whichletsyouredialthe lastnumbercalledatthetouch
ofasinglebutton.
.A SAVEbuttonwhichletsyousaveanumberinthetelephone'smemory,dial
othernumbers,thanrecallanddial outtheoriginalnumber.
.Full compatibilitywiththenewTouchToneTMdigitalexchangesaswellasthe
olderpulse-diallingexchanges.
.Mixed-mode dialling,whichenablesyoutoaccesshomebankingservicesand
remotecomputernetworksevenwhenyou'reconnectedtoapulse-dialling
exchange.
.On-hook dialling,whichmeansyoucaninitiateacallwithoutliltingthehandset.
.10 memoriesforyourmostimportanttelephonenumbers.Theseare'direct-
access'memories:youcandialnumbersstoredinthesememoriesbypushing
asinglebutton.
.The City200canbedeskorwallmountedusingthebracket,Rawlplugsand
screwssupplied.Usethewallmountingbracketasatemplatetomarkoffthe
holesforthescrews.
PleasetakethetroubletoreadandunderstandthisUserGuide.Itwillhelpyou
getthebestoutofyournewtelephone.
NeedHelp? Call our Helpline on
012 77201 201, 9.00am-S.00pmMonday to Fridey.

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1. Gravityswitch
Operatedbytheweightofthehandset.Whenhandsetislifted,thephoneis 'offthehook';
whenreplaced,itis'onthehook'.
2. Reversiblehandsethook
Pullforwardtoformahookifthephoneistowallmounted.
3. Messagewaitingfacilityselectorswitch
ThisswitchmustbesetbythePABXsysteminstalleronly;toensurecorrectoperationofthis
feature.
4. P-Tr button
Adual-functionbutton:enablesmixed-modediallingandalsoprovidesaccesstoBritish
Telecom'sNetworkServices.
5. SAVEbutton
Usedtostoreatelephonenumberthatyouwanttodialagainlater.
6. STOREbutton
Usedwhenenteringnlrnbersintothetelephone'smemory.
7. MUTEbutton
Pressingthisbuttonduringacallensuresthatyourcallercannotoverhearanycomments
youmake.
8. Speakervolumecontrol
Adjuststhevolumeofthetelephone'sbuilt-inloudspeaker.
9. RECALLbutton
UsedwhenthetelephoneisconnectedtoaPABXsystem.
10.ON/OFFbutton
Allowsyoutodialoutwithoutliftingthehandset.Youonlyneedpickupthehandsetwhen
yourcallisanswered.
11.PAUSE
Usedwhen connectedto a PABXsystem
12.LNR button
Dual-functionbutton:LNRprovidesa LastNumberRedialfacility
13.Telephonekeypad
Thestandardpushbuttontelephonekeypadlayout,including'and#keysforspecial
functions.
14.MessageWailingandVisualRingerLED
Rasheswheneitherthereisanincomingcalloramessagehasbeen~Itforyourextension.
15.Memoryindexcardandkeypad
Usedtodialatelephonenumberstoredinoneofthe10'direct'memories(1-10).Usethe
indexcardtomakeanoteofthenumberstored.
16. RINGPITCHHVMEJLOswilch
Setsthepitchoftheringertone. ~17. RINGERHULOswitch
Setsthevolumeoftheringer.
18.TONE/PULSEswitch '
SetsthephoneforTouchToneTMdiallingorPulsedialling.
19.TIMEDBREAKRECALUEARTHRECALLswitch
ForusewithPABXsystems:notusedwhenphoneisconnectedtoitsownexchangeline
Need Help? Call our Helpline on
01277 201 201, 9,OOam-5.00pm Monday 10 Friday.

WhenunpackingtheCity200,keepallthepackingmaterials:Theywillcomein
handywhenyouwantto transportthetelephoneorifyou everhavetoreturnit for
servicing.
Connectingto thetelephoneline.
LikeallmodemtelephoneequipmenttheCity200employstheBritishTelecom
modularplugandsocketsystem.
.If youhaveaBT socketalreadyfitted,plugin theCity'stelephonejack.
.If youdo nothaveaBTsocket,getintouchwithyourlocalBTtelephone
SalesOfficeandaskthemtoinstallthenecessarysocketforyou.
TONE PULSE
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TONE PULSE
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Settingthedialling mode
TwomodesofdiallingarepossiblewiththeCity200.OneisPulseDialling,the
otheris TouchToneTMDialling.Asthetwomodesarequitedifferent,it'simpol1ant
youfindoutwhichoneisappropriateforyourinstallation.
Althoughpulse-diallingphoneswillworkwithTouchToneTMexchanges,you will
notbeabletotakeadvantageofthefasterdiallingandextrafeaturesmade
possiblebytheirdigitaltechnologyunlessyourphoneiscapableof-andset for-
TouchToneTMdialling.
.For TouchToneTMdiallingsettheTONE/PULSEswitch totheTONE
position.
.For Pulsedialling, settheTONE/PULSEswitchto the PULSEposition.
IMPORTANT:Ifyourtelephonedoesnotdialwhenthe TONE/PULSEswitchesis
settothe TONEposition,youarealmostcel1ainlyconnectedto aPulse-dialling
~nge, inwhichcasetheswitchmustbesettothePULSEposition.
A wordaboutdigital exchanges
ThistelephoneemploysTouchToneTMsignalling.BritishTelecomisreplacingall
localexchangeswithnewdigitalsystems.Theywillgiveimprovedclarityand
reliability,andwithTouchToneTMsignallingtelephones,instantconnectionofcalls
overdigitalexchangesanda hostofadvancedfeatures.
Ifyouareonadigitalexchange,youcaninstructittoringbackwiththecostof
yourcall.Oryoucanuseittosetupremindercalls,wheretheexchangeringsyou
atthetimeyouspecify.Youcaneveninstructtheexchangetodivertyour
incomingcallstoanothernumber,ordealwithtwocallsatonceor setupa3-way
call.ThesefeaturesarefromBTNetworkServices;tousethemyouneed
TouchToneTMsignalling.Tofindoutifyouareonadigitalexchange,contactyour
localBritishTelecomOffice.
.Your City200iscompatiblewithallBritishTelecomNetworkServices.
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Makingacall
1. Pickupthehandset.
2. Whenyouhearthedialtone,dialthenumberyourequire.
3. Attheendofthecall,replacethehandset.
Receivingacall
1. Whenthephonerings,pickupthehandsetandconverse(thevisualringer
willalsoflashtoindicateanincomingcall).
2. Attheendofthecall,replacethehandset.
LNR
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LastNumberRedial
TheCity200automaticallystoresthe lastnumberyoudialled,afeaturewhichis
usefulwhentryingto reacha constantlybusytelephonenumber.
Toredialthe lastnumberdialled:
1. Pickupthehandset.
2. PresstheLNR buttononce.
Thenumberwillnowautomaticallyberedialledforyou.Thenumbermaybeupto
32digitslong.
Whento usethe P -T button
Nowadaysmanyextraservices,suchashomebankingorremotecomputer
networkservices,requireTouchToneTMsignals.Ifyourlocalexchangeuses
PulsesignallingandyourphoneistoPulsemode,youcanaccessthesespecial
servicesusingtheP -T button,whichtemporarilyswitchestheCity200to
TouchToneTMsignalling.
NOTE:Ifyou'reconnectedtoa digitalexchangeyoushouldbein TouchToneTM
modeanyway,and willnotneedtousetheP -T buttonataI/.
Here'showyoumighttypicallyusetheP -T button:
1. DialtherequiredHomeBankingorotherservices,withtheTONE/PULSE
switchsettothePULSEpositionasusual.
2. WhenyouneedtoswitchovertoTouchToneTMcontrol,presstheP -T button.
3. Now,anyfurthernumbersyoupresswill emittheappropriateTouchToneTM.
4. Replacethe handsetwhenyouhavefinishedandthephonewillautomatically
resettoPulsedialling.
Need Help? Call our Helpline on
0127? 201201, 9,00am-500pm Monday 10 Friday.

MUTE
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TheMUTEbutton
Theremaybetimeswhen,whileonthephonetosomeone,youwishtomakea
privatecommenttoathirdpartyin theroomwithyouwithoutbeingoverheardby
thecaller.
Toensurethecallercannothearyou:
.Press andholddowntheMUTEbutton.
Aslongasthemutebuttonispressed,yourcallercannothearwhatyouaresaying.
Youwill,however,beabletohearyourcallerspeaking.
.Release theMUTEbuttonwhenyouwishtocontinuespeakingtoyourcaller.
RINGPITCH
HI ME LO
CD TheRINGPITCHswitch
ThisswitchcontrolsthepitchoftheCity200'selectronic"nAg"tone.Setasyou
require.
RINGER
HI La
OJ TheRINGERswitch
ThisswitchcontrolsthevolumeoftheCity200'selectronicringer.Setasyou
require.

TheSAVEbuttonontheCity200providesa convenientwayofstoringanumber
upto32digitslongforlaterrecall.Unlikethe LastNumberRedialfeature,
a numberstoredusingtheSAVEbuttonwill notbeerasedor replacedby
numberssubsequentlydialled;Itwillremainavailableuntilyoudecidetosave
anothernumber.
TheSAVEbuttonis notconnectedinanywaywiththe10memoriesavailableon
theCity200.Savinga numberwiththeSAVEbuttondoesnotaffecttheother
memories.ThereisonlyonememoryassociatedwiththeSAVEbutton,
andifyousavea numberusingthisbutton,thenumberpreviouslystoredthere
willbereplacedbynewone.
Savinga number
1. Pickupthe handsetandwaitforthediallingtone.
2. Dialtherequirednumber.
3. PressSAVEatanytimebeforehangingup.
Diallingasavednumber
1. Pickupthe handsetandwaitforthediallingtone.
2. PressSAVEonce. SAVE
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Need Help? Call our Helpline on
012 77 201 201, 9.00am-S.OOpm Monday to Friday.
SAVE
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Inadditiontothefeaturesdescribedsofar,theCity200offerscer1ainadditional
functionsaimedatfur1herenhancingtheconvenienceandusefulnessofthe
telephone.
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ON/OFF
On-Hookdialling
Whenyou'rebusy,it'softeninconvenienttostopwhatyou'redoing,liftthehand-
set,dialthenumberandwaitforthecalltobeconnected.Forthisreason,the
City200enablesyoutodial withoutliftingthehandset;youonlyneedtopickup
the handsetwhenyourcallisanswered.ThisfeatureiscalledOn-Hookdialling.
1. PresstheON/OFFbuttononce;there'snoneedtoliftthehandsetatthis
point.TheOn-Hookindicatorwilllightup.
2. Whenyouhearthedialtone,dialthenumberyourequire.Ifnecessary,adjust
thevolumecontrolsoyoucanhearthediallingproceduremoreclearly.
3. Whenyouhearthecalledpartyanswer,pickupthe handsetandconverse.
Attheendofthecall,replacethehandset.TheOn-Hookindicatorwillgoout.
OR
3. Ifthereisnoanswer;or ifthenumberisengaged,presstheON/OFFbutton
againtohangup.TheOn-Hookindicatorwillgoout.
NOTE:If,whileonthephoneto someone,youareputonholdandwishto carry
onworking-or ifyouwishtoputyourcalleronholdwhileyoulookforsomething
-presstheON/OFFbutton(theOn-Hookindicatorwilllight up)andreplacethe
handset.Thecallwillnotbedisconnected.Youwillbeabletoheartheother
partyovertheloudspeaker,buttheywillnothearyou.Whenyouwishtoresume
conversation,pickupthehandsetandcontinue.Thisfeaturecanbeused
whetherornotyouoriginatedthecall.
1
Storingtelephonenumbers
10phonenumberscanbestoredinthe'direct'memorybuttons.Numbersin the
directmemoriescanbedialledatthepushofasinglebutton.(notincludingthe
separateSAVEmemorydescribedearlier).
Tostore aphonenumberinthe memory:
1. Liftthehandset.
2. PresstheSTOREbutton.
3. Dialthetelephonenumberyouwishtostore.
Thenumbercanbe upto 16digitsinlength.
4. PressSTOREagain.
5. Assignthephonenumbertooneofthememoriesbypressingoneofthe
keysonthememorykeypad(1-10).

STORE
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STORE
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6. Replacethehandset.
NOTE:Thisproceduresimplystoresthetelephonenumber,anddoesnotdialit,
i.e.,no callis actuallymade.
Example:TostoretheBetacomHelplinenumber01277 201201in direct
memory1:
1. Liftthe handsetorpresstheON/OFFbutton.
2. PressSTORE.
3. Dial 01277 201201
4. PressSTORE.
5. Pressthebutton1onthememorykeypad.
6. Replacethehandset.
Store-as-you-dial
TheCity200allowsyoutostorea numberasyoudial it-handyifyou'redialling
anumberforthefirsttimeandwishtostoreitatthesametime.Thiscallsfora
differentproceduretotheonedescribedinStoringTelephoneNumbers. ,1/
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ON/OFF
(~J1~~~2)
STORE
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To storeanddiala numberatthesametime:
1. Liftthe handsetorpresstheON/OFFbutton.
2. Dialthenumberyourequire.
3. Pressstoretwice.
4. Assignthephonenumbertooneofthememoriesbypressingkey(1-10)on
thememorykeypad.
Thenumberwillbestoredinthechosenmemory,andyourcallwillnowbe
connected.
IMPORTANT: Whenyoustoreanewtelephonenumberin memory,always
checkthatyouhaveenteredit correctlybyauto-diallingitasdescribedinthenext
section"Diallingstorednumbers.'Alsomakeanoteagainstthememorybuttonof
thenumberthatisstoredinit.
Need Help? Call our Helpline on
012 77 201 201. 9.00am-500pm Monday 10 Friday.

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ON/OFF
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Diallingstoredtelephonenumbers
Todiala numberstoredin oneofthe10directmemories:
1. LiftthehandsetorpresstheON/OFFbutton.
2. Presstheappropriatememorybutton.
Combinationdialling
Manualdialling(thatis,directlyviathekeypad)andmemorydiallingcanbe
mixedasrequired,andyoucanalsomemorydialaverylongnumberbystoringit
intwodifferentmemorylocations.
Forexample,youcouldmemory-dialthenumberofyourhomebankingservice,
thenmanuallydialanyfurthernumbersrequiredtogainaccesstotheservice.
Anumberofmorethan16digitswillnotfitintoa singlememorylocation.You
couldgetroundthisbystoringthefirsthalfofthenumberinonememorylocation,
andtheotherhalfinanother.Tomemory-diala longnumber,simplyfollowthe
sequencedescribedaboveindiallingstoredtelephonenumbers,pressingthetwo
memorybuttonsonealtertheother.
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@

Message Waiting
TheMessagewaitingswitchislocatedunderthetelephonenumberlabel
inthe handsetcradle.
Position1,6isthenormalpositionfor useonexchangelinesandcerta
PABX.
Position2,5isthepositiononlyto beusedfor certaPABX's.YourPABX
installerwill setthecorrectposition.
~5
1,6 DNOTE:ThemessagewaitingswitchoncesetbythePABXinstallerwill
neednofurtherattentionandmustnotbetouched.
Need Help? Call our Helpline on
01271201201, 9,00am-S.00pm Monday 10Friday.

Caringfor your City 200
TocleanyourCity200cabinetsimplywipe itwitha softslightlydampcloth.
Donotusebenzene,thinners,similarsolvents,abrasivepowderorsprays,as
thesecouldcausedamage.Keepit outofstrongsunlightandawayfromhotor
humidconditions.
Whatto do in the eventofafault
Carefullyfollowthesettingupinstructionsagaintomakesuretheywerecarried
outcorrectly.Takecaretodothisthoroughly:ifyoureturntheproducttousand
nofaultisfoundyouwillbechargedhandlingcosts.Ifthefaultpersists,carryout
thefollowingsimplechecks.
1. EnsurethattheTONE/PULSEswitchisin thecorrectpositionforyour
telephoneexchange,andtheTIMEDBREAKRECALL/EARTHRECALLswitch
isinthecorrectpositionforyourPABXsystem.
2. Ensurethatthehandsetiscorrectlyreplacedonthecradlesothatthegravity
switchisfullydepressed.
3. EnsurethattheCity200hasnotbeenleft'offhook'byleavingtheOn-hook
facilityswitchedon.
4. Ifthefaultpersiststrya differenttelephoneinthesamesockettomakesure
thefaultis notwithyourlineorsocket.
5. TrytheCity200in a differentsockettomakesurethatthefaultis notwiththe
firstsocket.
t Bynowyoushouldhaveisolatedtheproblemorfoundthatthereisageneral
faultontheline.IfyoucalltheBritishTelecomEngineersnumber(normally
151)theymaybeabletoadviseyouonyournextcourseofaction.
t IftheproblemhasbeenisolatedtoyourCity200thenpleasecallthe:
Betacom Helpline on 01277 201 201, 9.00a.m. -5.00p.m. Monday to Friday,
for further advice.
Warranty
This proClucthas a warranty of 12 months and istherefore guaranteed
to befreefrom defectsin materialsandworkmanship during thatperiod.
Ify<?uexperiencea problem within thattime, simply call our Helpline for
advice.
Ifyour problem cannot besolved byour Helpline,you will needto return
your product to the placewhere it was purchased. Rememberto take
your receiptas proof of purchase, as it must beproduced before the
warranty can behonored.
The proCluctmust have beenusedonlyfor the intended purpose and not
beensubjected to wilful or accidental damage. This warranty does not
cover damage caused byexcessivevoltage lighting, or faults on the
telephone line. Ifthe product or serial number has been tampered with
in any way,or repairs attempted, the warrant shall beconsidered null
and void.
Thisguaranteedoesnotaffectyourstatutoryrights. r--

Thisapparatushasbeenapprovedforthe useofthefollowingfacilities
a. Simpletelephonefacility
b. Diallingfrom storednumber.
c. Loopdisconnectsignalling.
d. Multi-frequencysignalling.
e. PABXearthregisterrecall.
f. PABXtimedbreakrecall.
g. Loudspeaking(callprogressmonitor).
Anyotherusagewill invalidatetheapprovaloftheapparatusifasa result
itthenceasestoconformtothestandardsagainstwhichapprovalwas
granted.
Where to connect your telephone
TheCity200mayonlybeconnectedtothefollowingiQstaliations:
a.
DirectExchangeLines(DELs)withloopdisconnectfacilitiesand/or
multi-frequencydialling,i.e. alineconnecteddirectlytoa telephone
exchangewithitsownexchangenumber.
b. Extensionsviaall socketprovidedforDELs.
c. ExtensionsofapprovedcompatiblePABXsincludingPABXs
which returnsecondaryproceedindication.
NOTE:It isnotpossibletoguaranteecorrectoperationunderallpossible
conditionsonallapprovedcompatiblePABXs.Pleasecontactyour
telephonesupplierforanuptodatelistofapprovedcompatiblePABXs.
If difficultyisexperiencedpleasecontactyourtelephonesupplierfor
advice.
Need Help? Call our Helpline on
012 77201 201, 9.00am-S.00pmMonday to Friday.

Wherenotto connectyour telephone.
a) Toasharedserviceline(partyline)
b) Asanextensiontoapayphone.
c) Toa 1+1carriersystem.
Ifyouarenotsure,pleasecheckwithyouryourServiceProvider.
RingerEquivalenceNumber(R.E.N)
WhenyouadduptheR.E.N.values
ofyourtelephonesandyourCity200theyshouldnotexceed4. Yournew
City200hasaR.E.Nof1. IfyouexceedtheR.E.N.of4thevolumeoftheringer
inanyphonewillbereducedandoneormoremaynotworkatall.
NOTE:A B.T.telephonenormallyhasa A.E.Nof 1unlessothelWisestated.

CE compliant to 89/336/EEC (EMC DIRECTIVE
&73/23/EEC (Low Voltage Directive)
570-632602-02
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