Extron electronics IPCP Pro 250 User manual

User Guide
IPCP Pro Series
IP Link®Pro Products
IP Link Pro Control Processors
68-2438-01 Rev. C
02 16
IPCP Pro
Series User
Guide

Important Information
Safety Instructions
Safety Instructions • English
WARNING: This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,
www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit
d’une tension électrique dangereuse susceptible de provoquer un choc
électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale
à l’utilisateur des instructions d’utilisation ou de maintenance importantes
qui se trouvent dans la documentation fournie avec le matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site
Extron, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer
darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der
im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise
zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Инструкция по технике безопасности •Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.
ВНИМАНИЕ: Данный символ, , если указан на продукте,
предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: www.extron.com,
номер по каталогу - 68-290-01.
安全说明 • 简体中文
警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，
有触电危险。
注意：产品上的这个标志意在提示用户设备随附的用户手册中有
重要的操作和维护(维修）说明。
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见
Extron 安全规范指南，产品编号 68-290-01。
安全記事 •繁體中文
警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著
可能會導致觸電之風險的未絕緣危險電壓。
注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重
要 的 操 作 和 維 護（ 維 修 ）説 明 。
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。
安全上のご注意 • 日本語
警告: この記号 が製品上に表示されている場合は、筐体内に絶縁されて
いない高電圧が流れ、感電の危険があることを示しています。
注意: この記号 が製品上に表示されている場合は、本機の取扱説明書
に 記 載されている重 要な 操 作と保 守( 整 備 )の指 示についてユーザー の 注
意を喚起するものです。
安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロ ン の ウェ ブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。
안전 지침 • 한국어
경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.
주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.
NOTE: For more information on safety guidelines, regulatory compliances,
EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and
Regulatory Compliance Guide“ on the Extron website.
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the battery
needs replacing, return the entire unit to Extron (for the correct address, see the Extron
Warranty section on the last page of this guide).
CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose
of used batteries according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.
Débarrassez-vous des piles usagées selon le mode d’emploi.
Copyright
© 2016 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks(®), registered service marks(SM), and trademarks(™) are the property of RGB Systems, Inc. or
Extron Electronics:
Registered Trademarks (®)
AVTrac, Cable Cubby, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, FlexOS, Global Configurator, GlobalViewer, Hideaway,
Inline, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField,
SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and
XTPSystems
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), DDSP
(Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing),
eLink, Entwine, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller),
Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector, WebShare, XTRA, ZipCaddy, and
ZipClip
Copyright and Trademark Notices

Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessure mineure.
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01]R00040030000400 0080000600[02]35[17][03]
NOTE: For commands and examples of computer or device responses mentioned
in this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

IPCP Pro Series • Contents v
Contents Contents
Software-Based
Configuration and Control ......................... 25
Configuration and Control: an Overview............ 25
Basic Setup Steps: a Guide to this Section
and Other Resources ...................................... 26
Downloading the Software and Getting Started.. 27
Locating Software, Firmware, and
Driver Files on the Extron Website................ 27
Obtaining Control Drivers.............................. 28
Things to Do After Installing GC and
Before Starting a Project.............................. 29
Using GC: Helpful Tips ................................. 29
Troubleshooting................................................ 30
Power Connections ...................................... 30
Data Connections......................................... 30
Device Control Connections and
Configuration............................................... 31
Reference Information ............................... 32
Network Port Requirements.............................. 32
IP Link Pro Control Processors ..................... 32
TouchLink Pro Touchpanels .......................... 33
Global Configurator Plus and Professional
Software with Toolbelt.................................. 33
Extron Control for iPad (for IP Link Pro
Control Sytems)........................................... 33
File Types: a Key to Extron-specific File Names .. 34
Licensed Third-Party Software Used in the
Control Processors.......................................... 35
Firmware Updates....................................... 36
Determining the Firmware Version..................... 36
Using Global Configurator and Toolbelt......... 36
Using a Web Browser................................... 36
Updating the Firmware ..................................... 37
Locating and Downloading the Firmware...... 37
Installing Firmware ........................................ 37
Glossary ....................................................... 38
Introduction ................................................... 1
Before You Begin................................................ 1
What This Guide Covers................................. 1
Conventions Used in This Guide..................... 1
Important Information You Need Before
Installation ..................................................... 1
About the IPCPProSeries.................................. 2
Features ......................................................... 2
Application Diagrams.......................................... 4
Device Control.................................................... 5
About Global Configurator (with
GCProfessional and GCPlus Modes) ............... 6
PC System Requirements................................... 6
Hardware Features and Installation ........... 7
Setup Checklist: How to Proceed With
Installation ......................................................... 7
Get Ready ...................................................... 7
Mount and Cable All Devices .......................... 8
Set Up the Control Processor and
Touchpanels for Network Communication...... 8
Configure the Control Processor and
Touchpanels .................................................. 8
Test and Troubleshoot..................................... 9
Network Communication Setup.......................... 9
Front Panel Features......................................... 10
IR Learning Receiver..................................... 10
Reset Features ............................................. 11
Mounting the IPCPProSeries .......................... 11
Mounting Options......................................... 11
UL Rack Mounting Guidelines....................... 11
Rear Panel Features and Connections.............. 12
Power Connections ...................................... 13
Bidirectional Control and Communication
Connections and Features........................... 15
Unidirectional Control and Communication
Connections................................................ 17
Additional Control Ports................................ 19
Resetting the Unit............................................. 22

IPCP Pro Series • Contents vi

IPCP Pro Series • Introduction 1
Introduction
This section covers the following basic information you should know about this guide and
the product before installation:
• Before You Begin — What this guide covers and does not cover, and what terms are
used to refer to these products
• About the IPCPProSeries
• Application Diagrams
• Device Control — General information about IR, RS-232, and Ethernet control of other
products
• About Global Configurator (with GCProfessional and GC Plus Modes)
• PC System Requirements — Where to find computer and network system requirements
Before You Begin
What This Guide Covers
This user guide provides instructions for an experienced installer to install an Extron
IPCPProSeries IP Link Pro Control Processor. This guide provides detailed information and
best practices recommendations about cabling the control processor, a brief overview of the
configuration process, and reference information.
You will configure the control processor using Extron Global Configurator software running
in Global Configurator Professional (GCProfessional) or Global Configurator Plus (GC Plus)
mode. This guide does not contain instructions on detailed software-related setup steps
or details of configuration within the software: those are covered in the Global Configurator
Help file and help files for related programs. The software help files describe how to use
each program to download drivers, add AV devices to a configuration, configure basic
functions, and set up schedules, macros, e-mail alerts, touchpanel button configurations,
and the like.
Conventions Used in This Guide
Throughout this guide the IPCPProSeries products are also referred to as the “IPCP,”
“IPCPPro,” or “control processor.” Global Configurator software is referred to as “GC,”
which can be run in Global Configurator Professional mode (“GCProfessional”) or Global
Configurator Plus mode (“GCPlus”). The GlobalViewer Enterprise application is sometimes
referred to as “GVE.” Unless otherwise noted, in images of software or Web pages, circled
numbers correspond to the like-numbered procedural steps.
Important Information You Need Before Installation
The IPCPPro Series control processors and TouchLinkPro touchpanels work differently
from the previous generation of IPLink products. The order and types of setup tasks
are important. Pay close attention to them. Follow the setup checklist in the Hardware
Features and Installation section starting on page7.

IPCP Pro Series • Introduction 2
About the IPCPProSeries
The IPCPProSeries Control Processors integrate Ethernet connection into AV systems to
allow users to remotely control, monitor, and troubleshoot AV equipment, including display
devices and switchers, source devices, and various other items such as lights, a projector
lift, or a screen motor. They can be used in a distributed control system environment or as
stand-alone control processors. Some models also have the ability to power devices that
accept 12VDC.
Figure 1. IPCPPro250 (left), IPCPPro350 (center), IPCPPro550 (right)
An IPCPProSeries control processor is the centerpiece of a control system that features
Extron TouchLinkPro Touchpanels. The IPCP supports multiple TouchLink Pro touchpanels
over a standard Ethernet network. The touchpanels provide a convenient interface for
controlling the IPCP, which, in turn, controls the other system components. Another option
is to use a third-party device such as a touchpanel or tablet in conjunction with Extron
LinkLicense.
NOTE: GUI Designer is used to design the user interface layout of any Extron
TouchLinkPro touchpanel or third-party touch interface that is used with the IPCP.
The IPCP is configured completely via Global Configurator software. Once you have
set up how you want it to work (set up IP addresses and functions, assigned drivers to
ports, configured relays and digital input or output), that information is saved to a project
configuration file that is built and uploaded into the IPCP and to any optional TouchLink
touchpanels.
The IPCPProSeries integrates seamlessly with Extron GlobalViewer Enterprise (GVE)
software and the GlobalViewer Web-based AV resource management tool for remote control
applications.
Features
General features
Flexible options for device control — The IPCP offers RS-232 and infrared (IR) control,
TCP/Ethernet control and monitoring, relays, and either digital I/O (digital input or digital
output) or flex I/O (analog input or digital input or digital output) controls. Some models also
offer independently switched 12VDC power output or a port for volume control of an Extron
audio amplifier.
Rack mountability — All models except the IPCPPro350M are housed in a standard 1U
high enclosure which is easily rack mounted or can be installed in or under furniture with an
optional mounting kit.
Universal power system compatibility
• The IPCP Pro 550 includes an internal power supply that accepts 100-240 VAC,
50-60 Hz input.
• Other models include a 12VDC external power supply that accepts 100-240 VAC,
50-60 Hz input.
Some models also offer additional LAN connections for controlling AV products on a
subnetwork that can be separate from the main corporate network.
Figure 2. IPCPPro555 (Left), IPCPPro350DN (Right)
Save this text for when the eBUS ports are supported.
or Extron eBUS button panels
connected to the eBUS port on
the control processor.
A control processor can learn IR signals from remote controls
to communicate with sources such as DVD players. Users can
create their own device drivers (IR) or go to the Extron Website
(www.extron.com) to obtain device drivers.
eBUS material will be reserved for later releases, once the eBUS features are implemented.
All models include Extron eBUS ports, which allow a variety of control accessories (known
as “endpoints”) to be connected to a single control processor. eBUS accessories include
an array of button panels, and contact input and relay devices. Endpoints are automatically
recognized by the control processor and can be added or removed at any time.

IPCP Pro Series • Introduction 3
Network and configuration features
• Global compatibility — The IPCP uses industry standard Ethernet communication
protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH,
TCP/IP, and UDP/IP.
• Embedded Web pages — The IPCP embedded Web pages include online
diagnostics and monitoring of basic features.
• Network switch — The IPCPPro350 and IPCPPro350M include an unmanaged
3port switch which supports 10Base-T up to gigabit (1000Base-T) Ethernet
communication. Connect any one of these ports to the LAN for communication with the
IPCP. Connect the other two ports to devices such as TouchLink Pro touchpanels and
network-controlled AV devices.
• Remote equipment management — The IP Link Pro connection allows you
to remotely manage, monitor, and control several Ethernet-enabled products such
as projectors, cameras, video conferencing equipment, switchers, and other AV
equipment. The IPCP provides support for the following:
• TCP, UDP, and HTTP connections
• Password protection using secure communication
• Up to 32 (GCProfessional) or 8 (GCPlus) Ethernet devices at a time depending on
the configuration mode
• Connection via IP address or host name
• Multi-level password protection — Allows security to be set based on user roles.
• System asset management — The configured system and control processor allow
you to control, monitor, and schedule various functions of devices in the system.
• E-mail notification — The IPCP can be set up to send e-mail notifications, such as a
notice that a projector has been disconnected or the projector lamp has been used for
a designated number of hours.
Each IPCPProSeries control processor offers
up to 4.5MB of flash memory for storing
Extron GlobalViewer and user-supplied Web
pages, configuration settings, and device
drivers. Data in flash memory is served at a
transfer rate of 6 Mbps (megabits per second).
SDRAM: 512 MB
Flash: 4.5 GB
Public vs. private LAN
ports?

IPCP Pro Series • Introduction 4
Application Diagrams
The following figures show examples of types of devices that can be connected to some of
the ports on the IPCPProSeries control processors.
100-240V ~ -- A MAX
1
2
CONFIGURABLE
HDMI HDMI
5
6
78C
RS-232 IR
RS-232 IR
Tx Rx Tx RxG
Tx Rx Tx RxG Tx Rx Tx RxG
HDMI
A
B
3
4
INPUTS OUTPUTS
Tx Rx
RS-232
G
LAN
RESET
AUDIO INPUTS OUTPUTSOUTPUTS
L 1 R
L 2 R
L 3 R
L 4 R
L 5 R+48V
+48V
1 2
L R
VARIABLE
IN1608
1
2
MIC/LINE
L 6 R
SIG LINK
DTP IN
SIG LINK
DTP IN
SIG LINK
DTP OUT
50/60 Hz
RS-232 IR
REMOTE
OVER DTP OVER DTP
100-240V 0.5A, 50-60Hz XPA 2001-70V
LIMITER/PROTECT
SIGNAL 02
4
6
8
10
12
18
14
26∞
ATTENUATION HPF 70 V OUTPUT
REMOTE INPUTS
CLASS 2 WIRING
G
GCV
L (SUMMED) R
10V
80 Hz
OFF
50mA
STANDBY
1 2 3
GTx Rx GTx Rx
COM 2 COM 3
RELAYS
21 43 CC
LAN
COM 1
GTx Rx RTSCTS
IR/SERIAL
1
S G
2
S G
POWER
12V
1.0A MAX
1 2 3 4 G
DIGITAL I/O
eBUS
+V +S -S G
PWR OUT = 6W
IPCP PRO 350
MAC:00-05-A6-XX-XX-XX
S/N: ####### E######
00-05-A6-XX-XX-XX
XTP
PWR
XTP PWR
100-240V 50/60 Hz
---A MAX
PUSH PUSH
POWER GUIDE MENU RES 480 480p 720p 1080i 1080p DIRECTV HD
SELECT
DIRECTV
1
OUTPUTS
AUDIO
Tx Rx G Tx Rx
RS-232 IR
OVER DTP
Extron
Extron
CATx Cable
up to 230' (70 m)
Extron
TLP Pro 520M
5" Wall Mount
TouchLink Pro
Touchpanel
HDMI HDMI
Blu-ray Player
Tuner Media Player
PC
Extron
IN1608
Scaling Presentation
Switcher
Extron
XPA 2001-70V
Power Amplier
Extron
SM 26T
Surface Mount
Speakers
Extron
IPCP Pro 350
IP Link Pro
Control Processor
HDMI RS-232
RS-232
RS-232
Relay
Extron
DTP HDMI 230 D Rx
Receiver
Audio
Audio
Audio
Screen Control
Microphones
Ethernet
Ethernet
IR
IR
Ethernet/PoE
Ethernet
TCP/IP
Network
Extron
XTP PI 100
Power Injector
Figure 3. An IPCP Pro 350 Application

IPCP Pro Series • Introduction 5
AUDIO
INPUTS OVER DTP
RS-232 IR
Tx Rx TxRxG
POWER
12V
0.7A MAX
SIG LINK
DTP OUT
100-240V ~ -- A MAX
1
2
CONFIGURABLE
HDMI HDMI
5
6
78C
RS-232 IR
RS-232 IR
Tx Rx Tx RxG
Tx Rx Tx RxG Tx Rx Tx RxG
HDMI
A
B
3
4
INPUTS OUTPUTS
Tx Rx
RS-232
G
LAN
70V - 100W
RESET
AUDIO INPUTS OUTPUTS
REMOTE
L L1 R R
L 2 R
3CLASS 2 WIRING
L 4 R
L 5 R
+48V
+48V
1 2
L R
VARIABLE
IN1608 MA
2
MIC/LINE
L 6 R
SIG LINK
DTP IN
SIG LINK
DTP IN
SIG LINK
DTP OUT
50/60 Hz
RS-232 IR
OVER DTP
OVER DTP
OVER DTP
AMPLIFIED OUTPUT
LAN
eBUS
FLEX I/ORELAYSIR/SERIALCOM12 VDC
TxRx GTxRx GTx Rx GTx Rx G SGSG SGSG
SGSG SGSG
RTSCTS
IPCP PRO 550
TxRx GTxRx GTx Rx GTx Rx G RTSCTS
1.2A MAX
SWITCHED 12 VDC
40W MAX TOTAL
3 4
1 1 2 3 7
8
4 5 6
2 1 2
5 6
3 4
7 8
1 2
5 6
3 4
7 8 321 4 G
+V +S -S G
PWR OUT = 12W
100-240V ~ 50-60Hz
MAC:00-05-A6-XX-XX-XX S/N: ####### E######
00-05-A6-XX-XX-XX
PUSH PUSH
POWER GUIDE MENU RES 480 480p 720p 1080i 1080p DIRECTV HD
SELECT
DIRECTV
1
INPUTS
AUDIO
Tx Rx G Tx Rx
RS-232 IR
OVER DTP
RS-232
Component HDMI HDMI
HDMI
HDMI HDMI
Audio
Audio Audio
Audio
Blu-ray Player
Tuner Media Player
PC
Laptop
Flat Panel Display Flat Panel Display
Microphones
CATx Cable
up to 230' (70 m)
Extron
DTP HDMI 230 D Tx
Transmitter
Extron
DTP HDMI 230 Tx
Transmitter Extron
IN1608 MA
Scaling
Presentation
Switcher
Extron
FF 220T
Plenum 2' x 2' Flat Field
Ceiling Speakers Integrated 100 W amplier provides audio coverage for 50' x 40' (15.2 m x 12.2 m) room
Extron
IPCP Pro 550
IP Link Pro
Control Processor
Ethernet
Ethernet/Power
RS-232RS-232
RS-232
IR
Ethernet
Extron
TLP Pro 1520MG
15" Wall Mount
TouchLink Pro
Touchpanel
TCP/IP
Network
Wireless
TouchLink
for iPad Ethernet
Power
Injector
Figure 4. An IPCPPro550 Application
Device Control
The IPCP must be configured in one of the following ways before it will send commands to a
projector, display, or other device:
• An IR, RS-232, or Ethernet driver file can be downloaded from the Extron website
(www.extron.com/download/index.aspx). The driver is saved to a folder and
commands from the driver are incorporated into the GC configuration file for the control
processor and any touchpanels that will work with it. The configuration file is built and
uploaded to the IPCP via GC.
• If a driver is not already available, RS-232 or Ethernet command strings can be
entered directly from a host computer using GlobalConfigurator. These can then be
incorporated into controls within the GC project.
See the Global Configurator Help file (which comes with the software) for details on setting
up the IPCP and for downloading, programming, or learning device control commands.
•
• IR commands can be entered directly
from an IR remote control through IR
learning via GC to create a driver that
the IPCP can use. IR learning is seldom
needed, but it is convenient for installing
new or updated commands into the
IPCPProSeries in the field in the rare
cases when a driver is not already
available from Extron.

IPCP Pro Series • Introduction 6
About Global Configurator (with GCProfessional and GCPlus Modes)
Global Configurator is the software tool for network setup and configuration of an IPCPPro
control processor. Global Configurator:
• Loads device drivers for monitoring the status of and controlling devices within the AV
system.
• Uploads GUIDesigner layouts to touchpanels and third-party touch interfaces.
• Creates the configuration containing all the settings for the control processor and the
products with which it interacts in the AV system.
• Generates a graphical user interface called GlobalViewer (GV) that is uploaded to the
control processor (a GlobalViewer host device) along with the completed configuration
and can be accessed as a Web page.
To obtain Global Configurator (GCProfessional, GC Plus) software, you must have an Extron
Insider account and contact an Extron support representative. Extron provides training to
our customers on how to use the software. Access to Global Configurator Professional is
available to users who successfully complete Extron Control Professional Certification.
PC System Requirements
To find the minimum hardware and software requirements for the PC you use to configure
the IPCPProSeries:
• Visit the Download page (www.extron.com/download/index.aspx) on the Extron
website and navigate to the Web page for the specific software package (such as
Global Configurator and GUI Designer). Minimum PC hardware and software system
requirements are listed in the description section. In some cases, minimum device
firmware version requirements are also listed there.
• If system requirements are not listed on the software package Web page, contact an
Extron support representative.

IPCP Pro Series • Hardware Features and Installation 7
Hardware Features
and Installation
This section covers the following material:
• Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide
you through installation
• Network Communication Setup — A flowchart guide to network settings configuration
• Front Panel Features — Locations and some descriptions of items on the front panel
• Mounting the IPCPProSeries — Brief guidelines for mounting
• Rear Panel Features and Connections — Locations, descriptions, and cabling notes
for rear panel features and corresponding front panel indications
• Resetting the Unit — Information about the available reset modes and how to reset the
IPCP
The IPCPPro Series control processors work differently from the previous generation
of IPLink products. Pay careful attention to the order and types of setup tasks. Follow
the setup checklist in this guide or in the setup guide and keep it with you for reference
throughout the installation and configuration process.
Setup Checklist: How to Proceed With Installation
Get Ready
 Familiarize yourself with the features of the control processor (see Front Panel
Features on page10 and Rear Panel Features and Connections on page12)
and of any TouchLinkPro touchpanels that will be part of the system.
 Download and install the latest version of the following:
• Global Configurator (GC) software — for setting up and configuring the control
processor. GC includes a link to the Toolbelt software and a way to upgrade the
firmware of the control processor if the need arises.
• Toolbelt software — for setting up and configuring the control processor
• IPLinkPro device drivers — for use with GC, to make control of other devices
possible
• GUI Designer software — for designing layouts for Extron TouchLinkPro
touchpanels and third-party touch interfaces
All are available from www.extron.com (see Locating Software, Firmware, and
Driver Files on the Extron Website on page27).
 Obtain network information for the unit from the network administrator. You need the
following details for each IPLinkPro device (IPCPPro, TouchLink Pro, IPL Pro):
 DHCP setting (on or off)  Gateway IP address
 Device IPaddress  Username
 Subnet mask  Passwords
 Write down the MAC address of each IPLinkPro device to be used.
 Obtain model names and setup information for devices the IPCP will control.
• , IRLearnerPro (for creating IR driver files using
the remote controls of AV products if drivers are not
already available from Extron),
for each IPCP NIC

IPCP Pro Series • Hardware Features and Installation 8
Mount and Cable All Devices
Mount the unit to a rack or furniture (see Mounting the IPCPPro Series on
page11).
Cable devices to the control processor (see Rear Panel Features and Connections
starting on page12).
Connect power cords and power on all the devices.
Set Up the Control Processor and Touchpanels for Network Communication
Connect the PC that you will use for setup, the control processor, and touchpanels to
the same Ethernet subnetwork. For control processor LAN connections, see LAN (IP)
connectors and LEDs on page16.
Start Global Configurator, open Toolbelt, and use Toolbelt to set the IP address, subnet,
gateway IP address, DHCP status, and related settings (see the flowchart in Network
Communication Setup on page9).
NOTE: When setting up DHCP during network configuration or if using a host name
instead of an IP address, the user must enter a qualified host name (Username.
HostName.Domain). For example: somename.extron.com.
Configure the Control Processor and Touchpanels
The most basic steps are outlined below in the recommended order.
NOTES:
• See the Global Configurator Help file and GUI Designer Help file as needed for
step-by-step instructions and detailed information. The help file for GC includes an
introduction to the software and how to start a project and configuration.
• You must successfully complete Extron Control Professional Certification training
to obtain GC Professional.
If TouchLinkPro touchpanels are part of the system, start and use GUIDesigner
to design, save, and build the graphical user interface (GUI) layout for the
touchpanels (see the GUIDesigner Help file for instructions).
NOTE: To redeem (activate) a LinkLicense, go to www.extron.com/llredeem and
follow the online instructions.
Using GC, create a new GCProfessional or GCPlus project and configure the
control processor and other IP Link Pro devices. The configuration tells the control
processor how its ports function; how to control other products; which touchpanels to
interact with; what to monitor; when to do things; and whom to notify, how, and under
what circumstances.
Configure ports on the control processor.
• Select device drivers and link them to each serial, IR/serial, or Ethernet port.
• Select settings (serial protocol, relay behavior, digital I/O or flex I/O settings) as
needed.
Set up monitors, schedules, macros, and local variables.
Add touchpanels and set them up:
• Upload the GUI configuration to the touchpanels using Global Configurator.
• Assign any appropriate functions, monitors, or schedules to the touchpanels
and their buttons.
and Program
Save this text to add once eBUS ports are supported and active.
Add eBUS endpoint devices and set them up:
• Ensure that the hardware address set on
each endpoint is distinct and matches the
addresses used in the configuration.
• Assign button functions as desired.

IPCP Pro Series • Hardware Features and Installation 9
Save and build the project.
Upload the system configuration to the control processor.
Test and Troubleshoot
Test the system. See the Troubleshooting section starting on page30 for an outline
of items to check during system troubleshooting.
Make adjustments to wiring or configuration as needed.
Network Communication Setup
Network setup is essential prior to configuration. Use the flowchart as a guide to setting up
the control processor for network use.
Connect the control processor and PC to the same LAN
and apply power.
Open the Toolbelt software either from within
Global Congurator (GC Professional or GC Plus mode)
or from the stand-alone application.
ToolBelt displays a list of all IP Link Pro devices
connected to the network.
Using the MAC address, locate the desired device
in the list and select it.
Network Communication Setup,
Connected/Online Method
Enable DHCP or you must type in the
IP address, subnet address, and gateway,
then congure other network settings as needed.
Figure 5. Network Setup, Online Method

IPCP Pro Series • Hardware Features and Installation 10
Front Panel Features
Front panel features are shown below. The quantity and location of ports and corresponding
front panel LEDs differ among IPCP models. However, the functions of each type of port
and their LEDs are identical for all models. Most of the features and LED indications are
described and shown in the Rear Panel Features and Connections section paired with
the descriptions of the corresponding rear panel ports.
R
IPCP PRO 350
1000
LINK
ACT
IR
LAN
123
21
LIMIT
RIR
Tx
Rx
Tx
Rx
RTS
CTS
COM
IR/SERIAL RELAYS FLEX
I/O
S LIMIT
eBUS
SWITCHED
12 VDC 1000
LINK
ACT
IPCP PRO 550
OVER
43 12345678
OVER
5678
21
3 4
2134
5678
2134
COM
I/O RELAYS
IR/S
3
1
4
2
3
1
4
21
2231
S LIMIT
eBUS
OVER
Rx
CTS
RTS
Tx
S LIMIT
eBUS
OVER
RTS
1
CTS
Tx
2
Rx
COM
3
1
4
2
I/O RELAYS
1
2
IR/S
R
1000
LINK
ACT
IR
IPCP PRO 250
S LIMIT
eBUS
OVER
Rx
CTS
RTS
Tx
COM
I/O RELAYS
IR/S
3
1
4
2
3
1
4
21
2231
NOTE: Numbers adjacent to LEDs correspond
to the like-numbered rear panel ports.
Switched
12 VDC
LEDs
COM (Serial)
LEDs
COM
(Serial)
LEDs
IR/Serial
LEDs
IR/
Serial
LEDs
Flex I/O
LEDs
Flex
I/O
LEDs
Reset
Button
(recessed)
Reset Button
(recessed)
eBUS LEDs
eBUS
LEDs
Power
LED
IR Receiver
Relay
LEDs
Relay
LEDs
eBUS LEDs
1 2 3
4 5 6
7 8
0
9
2–12"
(4–30 cm)
IR Receiver
IR Learning Angle
and Distance
LAN/
Network
LEDs
Digital I/O LEDs
IPCP Pro 350M
(within another device)
IR Receiver
LAN/
Network
LEDs
NOTES:
• The Reset button and power LED for the
IPCPPro350M are located next to the
rear panel connectors.
• For reset mode information, see
Resetting the Unit on page22.
The control processor must be set up
in order to function. See the Software-
based Configuration and Control
section starting on page 25 and
the Global Configurator Help file for
information about Global Configurator,
which you must use to set up the unit.
Figure 6. IPCP Pro Series Front Panels
IR Learning Receiver
In most cases, Extron has already produced a driver file for controlling the projector, display,
or source device you plan to use. If a device driver file is not available, you can create your
own using Extron IR Learner software, the remote control of the projector or display, and the
IR learning receiver sensor on the IPCP, shown the figure above.

IPCP Pro Series • Hardware Features and Installation 11
This receiver accepts infrared signals of from 30 kHz to 300 KHz. The IR remote control
must be pointed directly at the receiver for best results. The front panel diagram (see
figure5) indicates the best distances and angles at which to hold the remote control.
NOTE: The IPCP 350M does not have an IR learning sensor.
Reset Features
Reset button and LED — Pressing this recessed button causes various product settings
to be reset to the factory defaults. The green power LED flashes depending on the selected
reset mode (see Resetting the Unit on page22 and the reset modes table on
page 22 for details).
Mounting the IPCPProSeries
Mounting Options
Optional 1U high rack shelves and a variety of rack mounting bracket kits and furniture
mounting kits are available for use with the IPCPPro models. Visit the product-specific
page on the Extron website for a list of compatible accessories for mounting your control
processor or call a support representative to find out which kit to order for your installation.
Read the instructions that are included with the rack shelf or mounting kit for installation
procedures and see the UL rack mounting guidelines (below) for safe installation.
UL Rack Mounting Guidelines
The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of
IPCPProSeries control processors in a rack.
1. Elevated operating ambient temperature — If installed in a closed or multi-unit
rack assembly, the operating ambient temperature of the rack environment may be
greater than room ambient temperature. Therefore, install the IPCP in an environment
compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) specified
by Extron.
2. Reduced air flow — Install the equipment in a rack so that the amount of air flow
required for safe operation of the equipment is not compromised.
3. Mechanical loading — Mount the equipment in the rack so that a hazardous
condition is not achieved due to uneven mechanical loading.
4. Circuit overloading — Connect the equipment to the supply circuit and consider the
effect that circuit overloading might have on overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when
addressing this concern.
5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted
equipment. Pay particular attention to supply connections other than direct connections
to the branch circuit (such as use of power strips).
most of
The IPCPPro350DR mounts to a standard 35mm “top
hat” DIN rail (EN50022, IEC60715, USTS35) system that
uses rails that that are 35 mm high x 7.5 mm deep. See
_________ for mounting instructions for this model.

IPCP Pro Series • Hardware Features and Installation 12
Rear Panel Features and Connections
ATTENTION:
• Installation and service must be performed by experienced personnel.
• L’installation et l’entretien doivent être effectués par du personnel expérimenté.
The quantity of ports and corresponding front panel LEDs differs among IPCP models, but
the functions of each type of port and their LEDs are identical for any model that includes
that type of port.
LAN
123
GTx Rx GTx Rx
COM 2 COM 3
RELAYS
2143CC
LAN
eBUS
FLEX I/ORELAYSIR/SERIALCOM12 VDC
Tx Rx GTxRxG Tx Rx GTxRxG SGSG SGSG
SGSG SGSG
RTSCTS
IPCP PRO 550
Tx Rx GTxRxG Tx Rx GTxRxG RTSCTS
1.2A MAX
SWITCHED 12 VDC
40W MAX TOTAL
COM 1
GTx Rx RTSCTS
IR/SERIAL
1
SG
2
SG
POWER
R
12V
1.0A MAX
1234G
DIGITAL I/O
eBUS
+V +S -S G
PWR OUT = 6W
23
GTx Rx GTx Rx
COM 2COM 3
RELAYS
2143CC
COM 1
GTx Rx RTSCTS
IR/SERIAL
1
SG
2
SG
1234G
DIGITAL I/O
eBUS
+V +S -S G
PWR OUT = 6W
3 4
1 1 2 3 7
8
4 5 6
2 1 2
5 6
3 4
7 8
1 2
5 6
3 4
783214G
+V +S -S G
PWR OUT = 12W
100-240V ~ 50-60Hz
IPCP PRO 350
PWR OUT = 6W
VCG
VOL
POWER
12V
1.0A MAX
G
Tx Rx
RTSCTS
COM 1
3
12 4G
DIGITAL I/O
G
Tx Rx
COM 2
-S+V +S G
eBUS
C12
RELAYS
SG
IR/S
LAN
IPCP PRO 250
1
MAC: 00-05-A6-XX-XX-XX S/N: ####### E######
00-05-A6-XX-XX-XX
MAC: 00-05-A6-XX-XX-XX
S/N: ####### E######
00-05-A6-XX-XX-XX
MAC: 00-05-A6-XX-XX-XX
S/N: ####### E######
DDDDE
EEE
IPCP Pro 550
IPCP Pro 350
DDDDEEEE
IPCP Pro 250
AAAA
A
AAA
C
CCCBBBBDDDDEEEEHHHH
I
III
D
DDDEEEE
IPCP Pro 350M
(within another
device)
IIIIIIII
KKKK
J
JJJ
J
JJJ
J
JJJ
F
FFF
F
FFF
GGGG
G
GGG
F
FFFGGGG
L
LLL
L
LLL
L
LLLLLLL
M
MMM
M
MMM
M
MMM
JJJJFFFFGGGG
Figure 7. IPCPProSeries Rear Panels
APower input connector (external power supply), page 13 HFlex I/O (digital input/output or analog input) ports, page 19
BPower input connector (internal power supply), page 14 IDigital I/O (digital input/output) ports, page 20)
cSwitched 12 VDC power output ports, page 14 JeBUS ports, page 20
D3-pole COM RS-232-only ports, page 32 KVolume control port, page 21
E5-pole COM RS-232/RS-422/RS-485 ports, page 15 LLAN (Ethernet) connectors and LEDs, page 16
FIR/serial output ports, page 17 MMAC address, page 16
GRelay ports, page 18

IPCP Pro Series • Hardware Features and Installation 13
Power Connections
APower input connector (external power supply) — Connect the IPCP to the
included 12VDC power supply (part number 28-071-57LF) here, then connect the
external power supply to a 100 to 240 VAC power source.
POWER
12V
x.xA MAX R
Ground
all devices.
External
Power Supply
(12 VDC, 1 A max.,
Extron P/N 28-071-57LF)
– Return
+12 VDC input
Ridged
Smooth
1AMAX
100-240V 50-60Hz
Rear
PanelFront Panel
Ridged
Smooth
Tie Wrap
3/16"
(5 mm)
Max.
Power Input, External Power Supply
• Front panel LED ( ) blinks during
boot-up and remains lit when the
IPCP is powered and operational.
• Connect to
included 12 VDC
power supply.
NOTE: Check the
polarity of the
power supply
before connecting
it to the IPCP.
Figure 8. Connecting an External Power Supply
ATTENTION:
• Always use a power supply supplied or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and
may cause damage to the supply and the unit.
• Utilisez toujours une source d’alimentation fournie par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité
réglementaire et peut endommager la source d’alimentation ainsi que l’unité.
• If not provided with a power supply, this product is intended to be supplied
by a UL Listed power source marked “Class 2” or “LPS” and rated output
12VDC, minimum 1.0A.
• Si ce produit ne dispose pas de sa propre source d’alimentation électrique,
il doit être alimenté par une source d’alimentation certifiée UL de classe 2 ou
LPS et paramétré à 12VDC et 1,0A minimum.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air
handling spaces or in wall cavities.
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour
une utilisation dans les espaces d’aération ou dans les cavités murales.
• The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA70, article725 and the Canadian Electrical
Code part1, section16. The power supply shall not be permanently fixed to
building structure or similar structure.
• Cette installation doit toujours être en accord avec les mesures qui s’applique
au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical
Code, partie1, section16. La source d’alimentation ne devra pas être fixée de
façon permanente à une structure de bâtiment ou à une structure similaire.

IPCP Pro Series • Hardware Features and Installation 14
BPower input connector (internal power supply) — Connect the IPCP to a
100 to 240 VAC power source here.
R
1.2A MAX
100-240V 50-60Hz
Power Input, Internal Power Supply
• Front panel LED ( ) blinks
during boot-up and remains lit
when the IPCP receives power.
• Connect to 100 to
240 VAC.
Rear
PanelFront Panel
Figure 9. Connecting an Internal Power Supply
CSwitched 12 VDC power output ports — These ports provide 12VDC output. For
the IPCPPro550, the four ports provide up to a combined maximum of 40watts. Once
configured, each port can be separately turned on or off. These ports are monitored
continuously for total power usage (draw).
21 LIMIT
SWITCHED
12 VDC
OVER 43
12 VDC
SWITCHED 12 VDC
40W MAX TOTAL
3 4
1 2
Lights if total power drawn
is 41-46 watts.
Lights if total power drawn
exceeds 47 watts.
Power output shuts off
until the user corrects the
overload.
Switched 12 VDC
Power Output
• 12 VDC, 40 watts (max.)
= total output for all four ports
combined
• Corresponding front panel
green LEDs ( ) light when
power is available at each port.
3/16"
(5 mm)
Max.
Rear
Pa
nel
Front
Panel
Tie Wrap
Figure 10. Switched Power Output Ports and LEDs
• When the total power usage exceeds a threshold of 41watts but is still
below 47watts, the IPCP enters the limit mode, during which the yellow front
panel Limit LED lights. If you have configured the unit to do so, the IPCP can issue a
power overcurrent notice.
• If power usage exceeds a second, higher threshold (47watts), the IPCP enters
overcurrent mode. It turns these ports off, and the red front panel OverLED lights.
If the ports are disabled, the user must disconnect or fix the attached devices to
correct the problem. If the power draw is still excessive, the ports remain off.