Facilis TERRABLOCK User manual

V
Ve er rs si io on n 7 7. .1 1 S Se et tu up p & & U Us se er r G Gu ui id de e
PRODUCTS:
TERRABLOCK HUB SERVER
TERRABLOCK 24D/HA
TERRABLOCK 24D
TERRABLOCK 24EX 32/16/12/8
TERRABLOCK 8D
TERRABLOCK 8XS
TX16 EXPANSION CHASSIS
ACCESSORIES:
QLOGIC SANBOX, ATTO FIBRE CHANNEL SWITCHES
EDGE-CORE, HP ProCurve, NETGEAR ETHERNET SWITCHES
ATTO FIBRE HOST BUS ADAPTERS
SOFTWARE:
FACILIS SHARED FILE SYSTEM
FACILIS TERRABLOCK MANAGER
FACILIS FILE MIGRATION TOOL
FACILIS PROJECT MANAGER / VIEWER

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TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER FACILIS TECHNOLOGY NOR ITS THIRD
PARTYSUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THE FACILIS TECHNOLOGY PRODUCTS, AND SPECIFICALLY DISCLAIM THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS
FOR A PARTICULAR PURPOSE.
Limitations of Liability
To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL FACILIS TECHNOLOGY OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT,
OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Local Law
This Warranty Statement gives the customer specific legal rights. The customer may also have other rights that vary from
state to state in the United States, from province to province in Canada, and from country to country elsewhere in the
world.
To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some governments
outside the United States (including provinces in Canada), may:
Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g.,
the United Kingdom);
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or Grant the customer
additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow
limitations on the duration of implied warranties.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION
TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF FACILIS TECHNOLOGY PRODUCTS TO SUCH
CUSTOMERS.
© Facilis Technology Inc. TERRABLOCK Version 7.1 Setup & Users Guide, March 2018

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Contents Page Number
Using This Guide
Who Should Use This Guide 7
What This Guide Contains
Symbols and Conventions
Documentation Comments
How to Download this Manual
Overview 8
Chapter 1 –Hardware
Server Protection Features
TerraBlock Enclosure Front Panel 8
24D Front Panel LED Indicators
24D Front Panel Buttons
Enclosure Front Panel Cover 11 9
Rear Panel 10
Power Supplies
Fans
VGA
Ethernet
Mouse/Keyboard
SAS Controller Slots
Fibre Channel / Ethernet Slots
PSU Alert Mute Button (24D, 24EX)
Chapter 2 –Hardware Installation
Before You Begin 12
Rack Mounting the 24D/24EX Enclosure
Installing the Drives 13
Mouse/Keyboard 14
Monitor
Power Cords
Client Hardware Installation
Cabling the TerraBlock Server 15
Fibre Channel Cabling
Cabling the Fibre Switch
Ethernet Cabling
Cabling the Ethernet Switch
Turning on the TerraBlock Server 17

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Chapter 3 –Setup and Administration
System Setup 18
Management Tools
Troubleshooting/Service Tools
Tools Volume 20
TerraBlock Manager
TerraBlock Manager User Mode Menus 22
Volumes Tab 23
Volumes Tab –Button Functions 27
Mount
Un-mount
Update Read-Only 28
Add Users
Mount Properties
Show & Hide Permissions
Create Volume 29
Delete Volume 31
Change Volume
User Access Permissions 34
Refresh
Users Tab 35
Users Tab –Button Functions
Create User 36
Delete User
Change Access
Copy User
Add Volumes
Refresh
Volume Access Permissions
System Tab 37
TerraBlock Manager on the Server 39
Additional Button Functions
Mount and Un-mount by Index
Add Attached Volumes 40
System Tab: Locate 41
Admin Settings Tab 42
LDAP Tab 44
LDAP Tab –Button Functions 45
Configure LDAP 46
Refresh
Sync Selected
Sync All
TerraBlock Client Setup 47
Mac and Windows Clients
Linux Clients
Ethernet Shared File System Setup 55
Single Ethernet Connection

5
Enabling the Ethernet Option on the Server 56
Enabling the Ethernet Option on the Clients 57
Teamed Ethernet Connection 58
Teaming the NIC Connections 59
10Gbit Ethernet Connection 62
Creating and Managing Users 64
Username and Password Feature 65
Logging in to the TerraBlock System
Changing Passwords 66
LDAP/Active Directory User Feature 67
Creating Volumes 69
Single-user Write Volumes
Multi-user Write Volumes
DynaRAID 70
Raid Descriptions 71
Creating Tandem Volumes 73
Formatting Options 76
Creating Volumes Larger Than 8TB 78
Single-user Write Volumes
Multi-user Write Volumes
Tandem Volumes
Chapter 4 –Working with the Shared File System
Launching TerraBlock Manager and Creating Volumes 79
Changing Single-user Write Volumes to Multi-user Write 80
Mounting Multi-user Write Volumes 81
Working with Multi-user Write Volumes
Chapter 5 –Volume Permissions and Workflows
User Permissions to Volumes 82
Volume Workflows –Single-user Write
Volume Workflows –Multi-user Write
Chapter 6 –Facilis File Migration Tool
Setup and Usage 84
Chapter 7 –Facilis Project Manager / Viewer
Facilis Project Manager Overview 86
Facilis Project Manager Usage 87
Facilis Project Viewer 89
Chapter 8 –Using the CommandApp
Running the CommandApp as an Application 90

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Running the CommandApp from a Command Line 92
Appendix A –Additional Setup Tools
Tools Volume Configuration 94
OSX Icon Installation 95
Additional Client Software 96
TerraBlock Manager Keyboard Shortcuts
Appendix B –Working with External Tandem Volumes
Working with External Tandem Volumes 97
Appendix C –Server Hardware Specifications
Dimensions and Weight 98
Environment
Electrical Load
Connectivity

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Using This Guide
Who Should Use This Guide
This guide is intended for any user or administrator of the Facilis TerraBlock
system.
What This Guide Contains
This guide covers the information you will need to:
Install the enclosure and drives
Administer the volumes and configure user access
Understand the workflow of the TerraBlock
Symbols and Conventions
Important Caution or Instruction
Related Information or Tip
Checklist
Description or Definition
Documentation Comments
If you have comments relating to the documentation, please E-mail
[e-mail], and specify the page and error or omission in the guide.
How to Download This Manual
We offer a download location on our main web site.
Go to http://facilis.com/support/.

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Overview
The Facilis TerraBlock Server is a turnkey system that will enable collaboration
between different editorial and/or content creation workstations within the same
facility. The following TerraBlock User Guide explains server and accessory
installation, and contains connectivity and configuration instructions for end users
and installation technicians.
Chapter 1 - Hardware
The TerraBlock protection features and physical attributes of your server are
discussed in this section.
Server Protection Features
The TerraBlock comes standard with 8, 12, 16, 24, or 32 physical hard drives,
depending on your TerraBlock model. Through the TerraBlock software, virtual
volumes are created utilizing all the drives to provide full bandwidth. Any of the hard
drives are hot swappable. Automatic recovery will take place for a replaced failed
drive when DynaRAID protection is enabled. DynaRAID protection allows for one
physical hard drive failure at any given time per TerraBlock chassis. DynaRAID and
other software features will be described later is this guide.
The TerraBlock Server chassis used for the 24D and 24EX models contain
redundant field replaceable power supplies. It is recommended that each power
supply be connected to a separate circuit to maintain proper grounding. The
TerraBlock 8D contains a single field replaceable power supply. An uninterruptable
power supply (UPS) is also highly recommended.
All TerraBlock Servers ship with field replaceable internal fans.
Never leave the TerraBlock cover off for more than 2 minutes as the hard
drives may overheat

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TerraBlock Enclosure Front Panel
The front panel of the TerraBlock system is used to start up and shut down the unit
and to monitor hard drive activity through LED indicators. The drive carriers are
inserted in the front of the unit during initial installation, or in the event of drive
replacement. Software updates can be loaded via USB drive in the front or rear of
the unit or by downloading from www.facilis.com/media. The 24D and 24EX front
panel is shown below.
LED indicators from left to right:
1. Internal System Disk Activity
Blinks amber when active, typically only LED 1 is used
2. Ethernet Activity
Blinks green when active, only LED’s 2 & 3 are used
3. Temperature Indicator
Green when OK
Flashing green on error with audible alarm
4. Fan speed Indicator
Green when OK
Flashing green on error with audible alarm
5. Power Indicator
Green when powered on
Flashing green when a power supply fails with audible alarm
Front panel buttons from left to right
1. Server Reset
Only use when instructed. Do not use to power cycle the unit
2. Alarm Mute
Silences the fan and temperature audible alarms
3. Power On/Off
Use to power on the unit or to initiate Windows shutdown

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The 8D unit is shown below
Enclosure Front Panel Cover
The 24D/EX and 8D TerraBlock enclosures have a front cover that can be kept in
place to prevent access to the physical hard drives. If access to the drives is
necessary, the cover can be opened by unscrewing the two thumb screws at the top
left and right. The cover is hinged at the bottom. The lock spring on the left hinge
must be disengaged to remove the cover. The front panel cover must be removed to
install or remove any drives from the bottom row of a chassis.
Rear Panel
The rear panel (back of the server) is the location for direct connect client
connectivity, switch hardware connectivity, control and monitor ports. Power supply
cabling and cooling fans are also located in this area. The diagram below shows the
24D and 24EX enclosure rear panel (earlier models will differ).
S
A
S
B
L
A
N
K
A
T
T
O
A
T
T
O
SAS disk controllers
with blank bulkhead
Keyboard & Mouse
USB Ports
Monitor Port
Ethernet Ports
AC Power Input
PSU Alert Mute Button
S
A
S
1
0
G
S
A
S
Optional ATTO FC or Ethernet
NIC Controllers

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The 8D rear panel is very similar to this diagram when rack mounted, but a
single power supply.
Power Supplies –One power supply in the TerraBlock 24D and 24EX, chassis
is replaceable while the unit is running. The unit will run as long as at least 2
power supplies are active. The 8D does not have a redundant power supply, and
requires a power supply or chassis replacement through your reseller if failure
occurs.
Fans –The high-speed internal fans maintain an ideal operating temperature
within the enclosure. Fan units can be removed while the TerraBlock is running if
a replacement is necessary. Consult [e-mail] for fan replacement
procedure.
VGA –The VGA port is available for monitoring the server locally; attaching a
monitor (not supplied) to the server is necessary for software installation and
troubleshooting. A standard 15-pin VGA monitor cable is supported.
Ethernet –The Ethernet ports are supplied for network access to the unit,
communication to the optional Fibre Channel switch, and when used in
conjunction with the Facilis Shared File system, access from Ethernet clients to
the TerraBlock volumes. Direct Ethernet connectivity can be configured using a
single Gigabit Ethernet port on the server. A combination of 2 or more Gigabit
Ethernet ports (additional Ethernet hardware may be added) can be teamed for
additional bandwidth and performance. See Fibre Channel/Ethernet Slots
below.
Keyboard/Mouse –The keyboard/mouse ports are available for direct control of
the server. Standard PS2 or USB keyboard and mouse are supported but not
included.
SAS Controller Slots –The SAS controller cards for the server media hard
drives use slot 1, 3 and 4 on the 24D and 24EX and slot 4 on the 8D (with latest
TerraBlock models). Slots are numbered starting from the right if standing at the
rear of the unit.
Fibre Channel/Ethernet Slots –The number and type of Fibre Channel and
Ethernet host bus adapters (HBA’s) may vary depending on your configuration.
There is a maximum of 4 additional HBA’s that can be added. This can be all Fibre
Channel HBA’s (up to 8 direct connect FC ports), all 10Gbit Ethernet (up to 8
direct connect 10Gbit Ethernet ports) or a combination of both. This may also
include 1G Ethernet hardware. Some HBA’s may need to be removed to free a
slot if the server is fully populated.
PSU Alert Mute Button (24D, 24EX) –The enclosure sounds an alarm beep
whenever it detects a power supply or fan failure. The Mute button stops the
alarm until the next error occurs. Pressing the Mute button only silences the
alarm—it does not correct the condition that caused it.

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Chapter 2 –Hardware Installation
This chapter describes how to install your TerraBlock shared storage system and
additional hardware peripherals.
Before You Begin
The location of the unit should be cool, clean and vibration-free. Make sure you have
all the components that shipped with the system available at the time of installation.
If you are missing any of the components listed below, do not attempt installation
until contacting Facilis Technology customer service at [phone].
After unpacking the TerraBlock kit, check the contents of the kit against the following
list to be sure you have received all the components. The kit contains:
One TerraBlock Server enclosure or chassis
One or three power cords
USB stick containing the TerraBlock Software and Documentation
8, 12, 16, 24, 32, 40, or 56 numerically labeled SATA drives in carriers
(boxed separately)
One SATA drive labeled “Spare”
A rack-mount kit
An enclosure front cover or bezel (located on chassis)
QLOGIC 8Gbit or ATTO 16Gbit Fibre Channel switch (optional)
QLOGIC or ATTO switch rack mount kit or rack hardware (optional)
Edge-Core (formerly LG-Ericsson/SMC) 24 or 48 port managed 1Gbit, HP
ProCurve 1Gbit/10Gbit, or NetGear RJ45 10Gbit Ethernet Switch (optional)
ATTO 8Gbit, 16Gbit or 32Gbit Fibre Channel client cards (optional)
Myricom or ATTO 10GBit Ethernet client cards (optional)
Rack Mounting the 24D/24EX Enclosure
The base configuration of the TerraBlock system includes rack rails for mounting
the server in a standard 19” rack containing rear rails. If you are installing the
TerraBlock enclosure in a rack (recommended), follow the instructions supplied in
the rail kit to install the rack-mount rails. Be sure that:
The rails attach as far forward on the TerraBlock enclosure as possible.
The rails do not interfere with the power strips, power cords, or other cables
at the rear of the rack.
The rails allow the unit to slide completely into the rack.
Power supply vents and other airflow are not restricted when installing the
unit in a rack.
A reliable grounding path is maintained within the rack system. This unit must
be connected to earthen ground.
Mounting the TerraBlock enclosure on rack-mount rails is a two-
person job! The enclosure is heavy, and both sides need to be in
alignment to fit properly. The server should be rack mounted without
drives installed. If you try to mount the enclosure alone, or with
drives installed, you may damage the server or injure yourself.

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Installing the Drives
The TerraBlock SATA drives ship boxed separately from the enclosure.
If the SATA drives have been left at or below 45F (7C) for several hours
(on a delivery truck or loading dock), allow the drives to return to room
temperature before inserting and powering on the unit. Drive failure may
occur if cold drives are powered up before warming.
24D Drive Locations 24EX Drive Locations (8 Drives)
24EX Drive Locations (12 Drives) 24EX Drive Locations (16 Drives)
8XS Drive Locations 8D Drive Locations
1. Slide the drive carrier assembly into the appropriate slot until the latch makes
contact with the enclosure.
2. Push the latch toward the enclosure to finish sliding the drive and carrier into the
enclosure. You will hear the latch click when the drive and carrier are seated in
the slot. If you encounter resistance do not force the latch closed.
Remove the drive and check the connector and slot for foreign objects.
3. Repeat steps 1 through 5 for all remaining drives.
The front bezel of the 24D chassis will need to be removed to insert the
bottom row of drives. Disengage the latch spring on the left side of the
cover back to free the left pin, and move the bezel left. To replace, hold
the latch spring back and line up the two pins and slide into position.

14
Keyboard/Mouse
A keyboard and mouse (not supplied) should be installed prior to powering on the
TerraBlock Server. If possible, use a USB keyboard and mouse, as these will remain
enabled after boot and can also be connected after the server is on.
1. Locate an available keyboard and mouse.
2. Locate the proper USB or PS2 ports using the symbols on the rear of the unit.
3. Plug the connectors into the proper ports securely.
Monitor
A monitor (not supplied) is required for initial setup and software updates, and is
recommended for daily usage or in the event of troubleshooting. To install a monitor:
1. Locate the VGA port on the rear of the unit. The VGA port is a blue female 15-
pin DIN connector.
2. Plug the monitor into the VGA port.
3. Supply power to the monitor and turn it on.
Power Cords
Connect the power cords (supplied) into the AC ports on the rear of the enclosure.
Do not start the unit until all power cords are connected.
Client Hardware Installation
Client hardware will depend on your TerraBlock Server configuration. Configurations
may consist of all Fibre Channel, all Ethernet, or a combination of both.
All Fibre Channel based configurations require hardware installation in your Mac,
Windows or Linux client. ATTO Technology is the supported Fibre Channel HBA to be
used with your TerraBlock Server. Please follow the manufacturer’s instructions for
installing hardware in your client workstation (Mac Pro, HP Workstation, etc.). It is
recommended to use the fastest PCIe slot available. ATTO ThunderLink devices are
also supported for Mac specific workstations that do not have an available PCIe slot
and are Thunderbolt capable (MacBook Pro, iMac). After the hardware is installed,
power on the client and install the proper drivers and firmware (see the TerraBlock
Release Notes for supported driver and firmware versions and more in depth ATTO
Fibre Channel HBA configuration).
The ATTO Configuration Tool must be installed on each client workstation to
verify and adjust the HBA settings.
Ethernet client configurations may or may not require hardware installation. The 1G
Ethernet onboard adapters can be used with any Mac, Windows or Linux client for
connectivity to the TerraBlock Server. 10G Ethernet configuration will require
hardware be installed in your client. Myricom and ATTO 10G HBA’s are supported.
Please follow the manufacturer’s instructions for installing hardware in your client
workstation (Mac Pro, HP Workstation, etc.). It is recommended to use the fastest
PCIe slot available. ATTO ThunderLink devices are also supported for Mac specific
workstations that do not have an available PCIe slot and are Thunderbolt capable
(MacBook Pro, iMac). After the hardware is installed, power on the client and install
the proper drivers and firmware (see the TerraBlock Release Notes for supported
driver and firmware versions).

15
Cabling the TerraBlock Server
The following explains how to cable the TerraBlock system to clients directly or any
switches in your configuration. Keep the location of the edit rooms in mind when
installing the TerraBlock. (See Appendix D or call Facilis customer support for
additional information on cabling options and specifications).
Fibre Channel Cabling
Up to 6 users may connect directly to the TerraBlock Server with optical Fibre
Channel. Direct client connections are based on the number of Fibre Channel cards
that are installed in your server.
The TerraBlock may also be connected to a switch via single or multiple 4/8/16/32
Gbit connections. The client workstations would also connect to the switch. All
connectors are “LC” type, and the supported cable type is duplex (send/receive)
multimode fibre. The LC connector will plug into an SFP module. The SFP is inserted
in the fibre channel card on the server and client. SFP’s are also used in the fibre
switch for connectivity between the server and clients. All SFP’s are removable and
replaceable.
This image represents an 8Gbit dual-channel fibre card.
Only one port is used per-client. If using a switch, a single
or dual connection (shown here) can be run to the switch
for connectivity. Additional free ports on the server may
be used for more direct-connect clients an additional
switch.
If a 4Gbit client or switch is connected, a single LED will be
illuminated; if an 8Gbit client or switch is connected, both
LEDs will be illuminated. At least one LED will be active
when linked.
If the TerraBlock server is attached to a switch through a
single connection, an additional connection to the switch
will provide more balanced performance (recommended).
See Cabling the Fibre Switch in this chapter for more details.
A Fibre Channel cable is comprised of send and receive strands, these must be
mated properly to the send and receive ports on the SFP. If your cable was built as
an LC-to-LC patch cable, the connector should be built to achieve this. If you’re
patching through another cable via a union or patch field, you may have to
determine the send and receive sides. Try each combination of port connection and
connector ends (reversing if necessary) until a link light appears.
ATTO Fibre Channel host bus adapters contain class 1 laser emitting
devices. Keep the transmit port covered whenever a cable is not
connected. It is good practice to keep open ports covered. Avoid
staring into open ports or aperture
Cabling the Fibre Switch
Several QLOGIC switches are supported ranging from 8-16 port 4Gbit models to 8-
20 port 8Gbit models. ATTO 16Gbit switch models are also supported. The diagram

16
below shows a standard single-server, dual-zone (0-7; 8-15) configuration, with two
channels from the server fibre channel card connecting to the first (0) and last (15)
switch ports. The clients should be balanced across the remainder of the ports. The
lights above the switch ports show activity and link, regardless of the connection
speed (4Gbit or 8Gbit).
Single Server with dual connection (switch must be zoned)
In a multi-server workgroup, there will be additional ports dedicated to server
connectivity. A configuration sheet ships with each switch from Facilis Technology
which describes the recommended zoning in detail.
Ethernet Cabling
There are two methods of connecting the TerraBlock Server to an Ethernet switch via
1Gbit Ethernet diagrammed below. Alternatively, you can install a 10Gbit Ethernet
card to connect either directly to a client with the model card or to connect to the
Ethernet switch with the 10Gbit uplink option (servers shipped after 8/1/2010).
Cabling the Ethernet Switch
There are multiple switch options that are supported for the Facilis Shared File
System (SFS) over Ethernet configurations (Facilis Shared File system is required for
all Ethernet connections). In addition to 1Gbit connectivity, some switch models
support connecting via the 10Gbit uplink option (10Gbit/1Gbit), all 10Gbit Optical,
and all 10Gbit RJ45 (copper).
There are no specific cabling locations for the switch itself. The Facilis Shared File
System cabling will consist of either one or four cables (teaming option) from the
TerraBlock Server to the switch. Cabling may be connected to any port on the
Ethernet switch.
1Gbit Clients
1Gbit Clients
Activity
Link
Server Ch.1
Server Ch.2

17
For the 10Gbit option Facilis supports the optical (LC) version of the 10Gbit Ethernet
card as well as a copper (Cat 5E, 6, 7) RJ45 version. Cabling will vary based on
which model TerraBlock Server is used. The 10Gbit optical uplink connection in the
rear of the switch requires an SFP+ module. For troubleshooting purposes, cabling
should be done in an organized fashion so cables can be easily identified.
Not shown here: Established link LED’s
When a link has been established with the TerraBlock Server or a client system, an
LED light will illuminate on the switch where the port number is listed. Additional
configuration on the TerraBlock Server and clients will be required.
Turning on the TerraBlock Server
Before turning on the TerraBlock Server, make sure that you have all the drive
carriers installed in the server enclosure per the diagram(s) above. Once all of the
drive carriers are properly installed in the TerraBlock Server enclosure, you can then
turn on the TerraBlock.
The Power button is on the front indicator panel. Press it once. After a delay of 3-4
seconds, the system will power on. The system has been configured from the factory
to login to the operating system automatically with user account “Facilis” and no
password.
It is the responsibility of the site administrator to maintain any desired
software security options, including passwords, for the TerraBlock Server.
Upon reaching the Windows Explorer (desktop), launch the SMDriveMonitor tool
shortcut (yellow Facilis icon) on the desktop. The text on screen should state that the
Facilis storage service has started, list the version of the service, and display the
date and time.
If your TerraBlock Server was ordered with 16/32Gbit Fibre Channel
hardware, a password “facilis” (without quotes) will be set to log into
the operating system.
REFER TO THE TERRABLOCK RELEASE NOTES FOR CLIENT SOFTWARE
INSTALLATION INSTRUCTIONS.

18
Chapter 3 –Setup and Administration
The TerraBlock system has software management tools pre-installed on the server.
The following covers these tools that are installed prior to shipping.
The most commonly used is the TerraBlock Manager. It allows for user and volume
management. The default user that launches the TerraBlock Manager on the server
will have the ability to add, change and remove volumes; add, change and remove
users and assign permissions to users. A TerraBlock user given Admin permissions
can also perform these functions from any client workstation.
System Setup
After the server is installed and powered on, no additional configuration is required.
The disk set was created prior to shipping and is presented to the TerraBlock
Manager application. You can begin allocating the storage into virtual volumes.
When the TerraBlock is shipped from the factory, there are no volumes and no
users; these will need to be created. Administrator access is given when the
TerraBlock Manager is launched on the TerraBlock Server itself, and volume/user
creation can occur here. Alternately, the first user to launch the TerraBlock Manager
from a client connected to a new TerraBlock Server is given Administrative access,
and all administrative functions can be accessed from that client.
There are several applications that can be launched on the TerraBlock Server itself:
Management:
Facilis TerraBlock Manager
SMDriveMonitor
SMManager
Web-based Switch Management
Troubleshooting/Servicing:
Drive Checker
Data Verifier
ATTO Configuration Tool
Facilis TerraBlock Manager
Looking at the TerraBlock Server’s desktop, you’ll find the main tool for both
client and administrator control of the system. The TerraBlock Manager will
display different information and functionality, depending on the access setting of
the TerraBlock client (Admin or Normal user permission). This is the tool that the
administrator will use to create volumes, users, and assign access and
permissions.
The Facilis TerraBlock Manager is launched from “Program Files\Facilis
\TerraBlock\Manager\Windows Manager” or the blue desktop shortcut. The
program name is TerraBlockManager.exe.
SMDriveMonitor
This tool is used to monitor the output of the service during operation. The
SMDriveMonitor will display the version, and time/date of the service startup, any
special features licensed on the system, as well as the drives found in the disk
set. The SMDriveMonitor also displays any drive errors and any recovery or
DynaRAID protection activity, including the percentage of recovery while in
progress.
The SMDriveMonitor is launched from “Program Files\Facilis \TerraBlock”or
the yellow desktop shortcut. The program name is SMDriveMonitor.exe

19
SMManager
The SMManager tool is a command-line interface for the administration and
management of TerraBlock volumes and users. It is suggested that SMManager
only be used at the recommendation of, and with assistance from, Facilis
Technical Support.
The SMManager is launched from “Program Files\Facilis\TerraBlock\Utilities”
or the red desktop shortcut. The name of the program is SMManager.exe
QLOGIC Switch Management
When a Fibre Channel switch is included with a TerraBlock order, managing the
QLOGIC switch may be necessary. This can be performed from the TerraBlock
Server. One of the Server’s Ethernet ports can be configured to connect to the
switch. The QLOGIC switch management software allows the administrator to
zone and monitor the performance of the switch.
Web-based Switch Manager software using a default browser is used to establish
connection to the Switch. The IP address of the Server’s network interface card
(NIC) should be verified and may need to be changed to connect. The NIC of the
server should be set to a subnet matching the Switch (10.0.0.x). The Switch has
a default IP address of 10.0.0.1.
After connecting using the web based Switch manager, you may need to ‘Add
Fabric’and type the IP address (default is 10.0.0.1), user name and password
(default is “admin”/”password”).
Facilis DriveChecker
DriveChecker is a performance diagnostic tool for SATA and SAS based chassis’
to exercise drives in the server. When a certain drive or controller is suspected to
be underperforming, this utility can determine if the drive is in need of
replacement. See “Appendix A:Additional Setup Tools”for more information.
A resulting log file will be generated by DriveChecker in the same directory
where the utility is run. The log file should be sent to supp[email protected] for
analysis when requested.
ATTO Configuration Tool
TerraBlock servers configured with Fibre Channel interface cards to connect to
client stations or a Fibre Channel switch will have the ATTO Configuration Tool
pre-installed. ATTO Celerity 42XS, 42ES, 82EN or 162E model cards can be
viewed and configured using this tool. The ATTO Configuration Tool will allow a
system administrator to set the Connection Mode, update firmware, and check
ATTO driver versions. See the Facilis TerraBlock 6.5 Release Notes for more
information. This tool should be installed on all client stations with fibre channel
hardware.
NOTE: Version 3.38 (or higher) of the ATTO Configuration Tool is required in
order to configure an ATTO 8Gbit Fibre Channel interface card. Config Tool
version 4.08 (or higher) is required for 16Gbit cards. Both are provided with
this release.

20
Tools Volume
The Tools volume allows communication between the TerraBlock Server and the
TerraBlock Manager software on the clients. The Tools volume is a 1GB Read Only
volume in each TerraBlock system and cannot be removed or deleted. It is mounted
by default on every fibre connected client workstation.
The Tools volume will contain a single file called “Control” as part of the factory pre-
configuration. This file must reside on the Tools volume for proper communication
with the server by Mac Fibre Channel clients and all Ethernet clients (Mac, Windows
and Linux).
If there is more than one server being installed into the same facility, there should
be a separately named Tools volume for each server. The name of each Tools
volume must be different, and follow the convention: Tools; Tools1; Tools2; Tools3;
etc. The Tools volume may require renaming for a multiple server environment due
to an incremental storage upgrade or if an additional server is added.
The Site Administrator must configure or verify all Tools volumes
have unique names within the TerraBlock Manager for certain
features to work properly.
Renaming a Tools volume with all caps (TOOLS) within the TerraBlock
Manager is not supported. Only a numerical value can be added (1-8).
Mac OS 10.10 or higher requires that the Tools drive be excluded from
Spotlight indexing in order for proper functionality. See Tech note TN-
049 for more details.
The Tools volume name may be changed within the TerraBlock Manager through the
Change Volume dialog. The Tools volume label in the OS as well as the contents of
the Tools volume and/or its filesystem may be changed by obtaining Write access to
the Tools volume. See Appendix A: Additional Setup Tools for more information.