FAL FAL-34NS1 User manual

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OPERATING MANUAL OF FAL-34NS1
COMMERCIAL MICROWAVE

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Table of Contents
FALCO THE COMPANY....................................................................................................................................................... 3
USING THIS MANUAL ........................................................................................................................................................ 3
SPECIFICATIONS OF THIS APPLIANCE................................................................................................................................ 3
WARNING AND SAFETY INSTRUCTIONS............................................................................................................................ 4
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO HARMFUL MICROWAVE ENERGY................................................. 4
REDUCING THE RISK OF ELECTRICAL SHOCK................................................................................................................. 5
UTENSILS THAT CAN BE USED SAFELY IN THE MICROWAVE ............................................................................................ 6
SAFE MATERIALS ........................................................................................................................................................... 6
MATERIALS TO BE AVOIDED ......................................................................................................................................... 7
SETTING UP YOUR MICROWAVE....................................................................................................................................... 7
NAMES OF MICROWAVE PARTS.................................................................................................................................... 7
COUNTERTOP INSTALLATION........................................................................................................................................ 8
INSTALLATION ............................................................................................................................................................... 8
CLEANING INSTRUCTIONS................................................................................................................................................. 9
OPERATION .....................................................................................................................................................................10
CONTROL PANEL AND FEATURES................................................................................................................................10
POWER LEVELS............................................................................................................................................................ 10
TROUBLE SHOOTING....................................................................................................................................................... 17
WARRANTY......................................................................................................................................................................18

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FALCO THE COMPANY
Falco Domestic Appliances was founded in 1991 and is proud to be a trusted name in the
South African appliance industry.
Our business has been built on providing higher spec products offered at reduced prices.
More importantly, is the service aspect of our business, we value every customer and will
always strive to assist to the best of our ability.
We thank you for supporting our company by purchasing this product and we hope that it
will give you many years of use.
USING THIS MANUAL
Before installing the appliance, we strongly recommend that you read through the entire
manual which includes safety instructions and proper use of its functions.
It is important that you retain these instructions along with your proof of purchase for
future reference.
Due to ongoing product development Falco reserves the right to alter specifications and
appearances without notice.
SPECIFICATIONS OF THIS APPLIANCE

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WARNING AND SAFETY INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO HARMFUL MICROWAVE ENERGY
•Do not attempt to operate this oven with the door open as this can result in harmful
exposure to microwave energy. It is important not to break or tamper with the safety
interlocks.
•Do not place any object between the oven front face and the door or allow soiled or
cleaner residue to accumulate on sealing surfaces.
•WARNING: If the door or door seals are damaged, the oven must not be operated
until it has been repaired by a competent person.
•Incorrect maintenance and repairs could cause harm to the user. Please ensure
repairs are carried out by an authorised Falco technician.
•A damaged appliance can be dangerous. Please check for any visible damage before
use and notify your retailer should then be any signs of damage.
•Before connecting the appliance to the electrical mains supply, ensure that the
electrical data on the rating label (found on the inside cavity of your appliance)
matches that of the electricity supply. Consult your local electrician if in doubt.
•Any tampering with electrical or mechanical components can cause injury and will
also void the product’s warranty.
•During repair the appliance must be disconnected from the mains electricity supply.
•WARNING: It is hazardous for anyone other than a competent person to carry out
any service or repair operation that involves the removal of the cover which gives
protection against exposure to microwave energy.
•WARNING: Liquids and other foods must not be heated in sealed containers as they
could explode.
•WARNING: Microwave heating of beverages can result in delayed eruptive boiling,
therefore care must be taken when handling the container.
•WARNING: The contents of feeding bottles and baby food jars shall be stirred or
shaken, and the temperature checked before consumption, to avoid burns.
•When heating food in plastic or paper containers, keep an eye on the oven due to the
possibility of ignition.
•If smoke is observed, switch off or unplug the appliance and keep the door closed to
stifle any flames.
•Eggs in their shell and whole hard-boiled eggs should not be heated in microwave
ovens as they may explode, even after microwave heating has ended.
•Only use utensils that are suitable for use in microwave ovens.
•This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction, concerning the use of the appliance

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by a person responsible for their safety. Children should be supervised to ensure that
they do not play with the appliance.
•If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified person to avoid a hazard.
•The oven should be cleaned regularly, and any food deposits should be removed.
•Failure to maintain the oven in a clean condition could lead to deterioration of the
surface that could adversely affect the life of the appliance and possibly result in a
hazardous situation.
•Metallic containers for food and beverages are not allowed during microwave
cooking.
REDUCING THE RISK OF ELECTRICAL SHOCK
1. Electric Shock Hazard - Touching some of the internal components can cause serious
personal injury or death. Do not disassemble this appliance.
2. Electrical Grounding -This appliance must be grounded. In the event of an electrical
short circuit, grounding reduces the risk of electric shock by providing an escape wire
for the electric current. This appliance is equipped with a cord having a grounding
wire with a grounding plug. The plug must be plugged into an outlet that is properly
installed and grounded.
Electric Shock Hazard Improper use of the grounding can result in electric shock. Do
not plug into an outlet until the appliance is properly installed and grounded.
Consult a qualified electrician or serviceman if the grounding instructions are not
completely understood or if any doubt exists as to whether the appliance is properly
grounded.
3. External Earthing Terminal – This appliance comes with an external earthing terminal
which provides an additional earthing point on the outside of the oven body, on the
rear. This terminal is marked with the following symbol:
This is in addition to the earth located on the provided 3 pin plug.
4. Extension Cord -If it is necessary to use an extension cord, use only a 3-wire
extension cord.
A short power-supply cord is provided to reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
If a long cord set or extension cord is used:
The marked electrical rating of the cord set or extension cord should be at least as
great as the electrical rating of the appliance.
The extension cord must be a grounding type 3 wire cord.
The long cord should be arranged so that it will not drape over the countertop or
tabletop where it can be pulled on by children or tripped over unintentionally.

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5. Cleaning - Be sure to unplug the appliance from the power supply before cleaning.
Clean the inside of the oven after using with a slightly damp cloth.
The door frame and seal and neighbouring parts must be cleaned carefully with a
damp cloth when they are dirty.
UTENSILS THAT CAN BE USED SAFELY IN THE MICROWAVE
SAFE MATERIALS
•Browning Dish - Follow manufacturer’s instructions. The bottom of browning dish must
be placed smoothly on the ceramic board. Incorrect usage may cause the ceramic board
to break.
•Dinnerware - Microwave-safe only. Follow manufacturer's instructions. Do not use
cracked or chipped dishes.
•Glass Jars - Always remove lid. Use only to heat food until just warm. Most glass jars are
not heat resistant and may break.
•Glassware - Heat-resistant oven glassware only. Make sure there is no metallic trim. Do
not use cracked or chipped dishes.
•Oven Cooking Bags - Follow manufacturer’s instructions. Do not close with metal tie.
Make slits to allow steam to escape.
•Paper Plates and Cups - Use for short term cooking/warming only. Do not leave oven
unattended while cooking.
•Paper Towels - Use to cover food for reheating and absorbing fat. Use with supervision
for a short-term cooking only.
•Parchment Paper - Use as a cover to prevent splattering or a wrap for steaming.
•Plastic - Microwave-safe only. Follow the manufacturer’s instructions. Should be labelled
"Microwave Safe". Some plastic containers soften as the food inside gets hot. "Boiling
bags" and tightly closed plastic bags should be slit, pierced or vented as directed by
package.
•Plastic Wrap - Microwave-safe only. Use to cover food during cooking to retain
moisture. Do not allow plastic wrap to touch food.
•Thermometers - Microwave-safe only (meat and candy thermometers).
•Wax Paper - Use as a cover to prevent splattering and retain moisture.

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MATERIALS TO BE AVOIDED
•Aluminium Tray - May cause arcing. Transfer food into microwave-safe dish.
•Food Carton with Metal Handle - May cause arcing. Transfer food into microwave-safe
dish.
•Metal or Metal-Trimmed Utensils - Metal shields the food from microwave energy.
Metal trim may cause arcing.
•Metal Twist Ties - May cause arcing and could cause a fire in the oven.
•Paper Bags - May cause a fire in the oven.
•Plastic Foam - Plastic foam may melt or contaminate the liquid inside when exposed to
high temperature.
•Wood - Wood will dry out when used in the microwave oven and may split or crack.
SETTING UP YOUR MICROWAVE
NAMES OF MICROWAVE PARTS
Remove the oven and all materials from the carton and oven cavity.
A) Control panel
B) Observation window
C) Door assembly
D) Safety interlock system
E) Ceramic base

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NOTE:
1) Don't press down hard on the ceramic base.
2) Handle objects gently when inserting and removing from the microwave, to avoid
damage to the ceramic base.
3) After using, don't touch the ceramic base by hand to avoid scalding.
COUNTERTOP INSTALLATION
•Remove all packing material and accessories. Examine the oven for any damage such
as dents or broken door.
•Do not install if oven is damaged.
•Cabinet: Remove any protective film found on the microwave oven cabinet surface.
INSTALLATION
1) Select a level surface that provides enough open space for the intake and/or outlet
vents (Figure 1).
A 10-cm spacing should be kept between the appliance and the back walls,
and a 30-cm spacing kept on the top. Never dismantle the appliance’s feet, or block
the air intake and exhaust opening. The left side must be open.
2) Blocking the intake and/or outlet openings can damage the oven.
3) Place the oven as far away from radios and TV as possible, as it may cause
interference to your radio or TV reception.
4) Plug your microwave into a standard household outlet. Be sure the voltage and
frequency are the same as the voltage and frequency on the appliance rating label.
5) Warning: The plug socket, other electric appliances which could be affected by heat
and moisture should be kept away from the microwave’s vents.

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STACKING THE MICROWAVE
This model of microwave can be stacked on top of another identical microwave (Figure 2)
*Not to exceed more than two levels of stacking.
CLEANING INSTRUCTIONS
ALWAYS KEEP THE OVEN CLEAN
Cleaning the glass viewing window, the inner door panel and oven front face.
For best performance and to maintain a high degree of safety, the inner door panel and
oven front face should be free of food or grease build-up. Wipe these parts with a mild
detergent, rinse and wipe dry. Never use abrasive powders or pads.
Cleaning the control panel and plastic parts.
Do not apply a detergent or an alkaline liquid spray to the control panel and plastic parts, as
this may cause damage to these parts.
Use a dry cloth (not a soaked cloth) to clean these parts.
Cleaning the oven interior
After use be sure to clean up spilled liquids, spattered oil and food debris as quickly as
possible. If the oven is used when dirty, efficiency drops and the dirt gets stuck on the oven
surface and may cause bad odours. Clean the interior with a cloth soaked in luke-warm
water with a mild detergent dissolved in it, then rinse the soap off with a damp cloth.

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CAUTION: Do Not wipe plastic and painted sections of the oven with bleach, thinners or
other cleaning agents, as this may cause these parts to dissolve or change sharp.
OPERATION
CONTROL PANEL AND FEATURES
POWER LEVELS
Five power levels are available:
1) POWER UP
“_ _ _ _” displays when the oven is electrified for the first time. If the "Stop/Reset”
button is pressed, the oven will change to idle mode.
Note: In Idle mode, no button can be pressed.
2) IDLE MODE
•The oven shall enter IDLE MODE after a set amount of seconds have expired in
READY or PAUSE MODE without a keyboard press or a door open and close.
1) Power Level Buttons
2) Cooking Time Button
3) X 2 Button
4) Stop/Reset Button
5) Start Button
6) Number Buttons

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The number of seconds is determined by the keyboard Timeout Window, set by
User Option 4.
•During IDLE MODE the display is blank and there shall be no oven activity.
•Opening and then closing the oven door, the oven will exit the IDLE MODE and go
into READY MODE.
3) READY MODE
•In this mode, the oven is ready to either begin a manual or preset cooking cycle.
•Opening and closing the door while the oven is in IDLE MODE will put the oven
into READY MODE.
•During READY MODE, "READY" displays.
•From the READY MODE, the oven can go to almost all of the other modes.
•Only the fan and lamp will work.
4) DOOR OPEN MODE
•While the door of the microwave is open, the oven shall be in DOOR OPEN MODE.
•During this mode, the display is blank. If the door of the oven is open during a
cooking cycle, “DOOR” and “OPEN” will display.
•When the door is closed, if User Option OP:60 is selected and the oven was
running a manual or pre-set cook cycle, the oven shall enter PAUSE MODE.
In all other cases, the oven shall return to DOOR OPEN Mode with User Option
OP:61 set, opening and closing the door will clear out any information about a
Manual or Pre-set Program which was running.
5) PAUSE MODE
•This mode allows the users to temporarily stop the cooking cycle to inspect or stir
the food item.
•While in MANUAL COOK MODE, or PRESET PROGRAM COOK MODE, if the door is
opened and then closed, or if the "Stop/Reset” button is pressed, the oven will
enter PAUSE MODE.
•While paused, the oven will display the remaining cooking time.
•PAUSE MODE will expire back to IDLE MODE in the exact fashion as READY MODE,
dependent on User Option 4. Additionally, if the "Stop/Reset” button is pressed,
the oven will immediately enter READY MODE, or if the “Start/Confirm” button is
pressed the oven will go into WORKING MODE.

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6) MANUAL COOK ENTRY MODE
•The user may manually enter a cook time and power level while in this mode.
•While the oven is in the READY MODE, pressing the “TIME ENTRY” button on the
keyboard will put the oven into MANUAL COOK ENTRY MODE.
•During this mode “00:00” displays.
•Press either of the power level buttons “Hold 0% Defrost 20% Medium 50%
or Med-Hi 70%” to select.The oven will display the selected power level. If the
same button is pressed twice, the power level will change to full power “PL10”. If
no power button is pressed, full power will be the default setting.
•During the setting process, press “Start/Confirm” button to enter MANUAL
COOKING MODE. Press “Stop/Reset” to enter READY MODE.
7) MANUAL COOK MODE
•Select the desired cooking time button from 0 - 9.
•Pressing the “Start/Confirm” button on the keyboard will cause the oven to begin
MANUAL COOK MODE.
•During this mode, the remaining cooking time displays.
•Each press of the "Start/Confirm" button will increase the cooking time by 10
seconds.
•When the cooking program is finished, the oven will enter END OF COOK CYCLE
MODE.
8) END OF COOK CYCLE MODE
•After the time has expired in a MANUAL COOK MODE, or a PRESET PROGRAM
COOK MODE, the oven shall go into THE END OF COOK CYCLE MODE.
•When finished “DONE” displays.
•If either User Option OP:11 or "OP:12" is selected, the oven shall continue to
sound until the user acknowledges this by either opening and closing the door or
pressing the “Stop/Reset” button. If User Option OP:10 is selected, after the 3
seconds beep, the oven shall go into IDLE MODE if there is no operation for a
while.
9) PROGRAMMING MODE
This mode allows users to assign cook times and power levels to the one touch
button.
1) Open the door and press “1” for 5 seconds, the buzzer will sound once and
enter PROGRAMMING MODE.
2) “PROGRAM” will display.

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3) Press any number from 0 - 9 to select the program, the LED will display the
saved time. You can then input the cooking time required.
4) Press “Hold 0% Defrost 20% Medium 50% or Med-Hi 70%” to input
the power level required.
The LED will display the related power. If the same button is pressed twice,
the power will change to full power. If no power is chosen, full power
“PL10” will the default.
5) After setting the time and power, press “Start/Confirm”, the cooking
program will be saved and “PROGRAM” will display.
6) If a cooking time is required that is more than the max time available, Select
option 7, then press “Start/Confirm” to save the program. The buzzer will
sound three times to tell you that the timer is cancelled. The LED will then
show “PROGRAM”
7) Close the door, the microwave will then return to READY MODE.
Any program that was not saved will be lost. If programs were saved to
their respective numbers as per the procedure above, then once the related
number is selected and the “START” button pressed, then the saved
program will start.
If a number is selected which had no program saved to it, the buzzer will
sound and nothing will happen.
If the “Stop/Reset” button is pressed at any time during the program setting
process, the microwave will return to “DOOR OPEN MODE”.
EXAMPLE
You want to set a memory cooking program to cook on power level Med-Hi
70% for a cooking time of 1 minute and 25 seconds, on program number 3.
STEP 1 – Open the door and press “1” button for 5 seconds, “PROGRAM”
displays.
STEP 2 – Press button “3” to choose number 3, the program will be saved in
program number “3”.
STEP 3 – The preset cooking time will display, select your desired cooking of
1:25.
STEP 4 – Press the “Med-Hi 70%” button to select 70% power mode.
STEP 5 – Press “START” to save. When this program is required, just choose
“3” and press “START”, the program will start.
NOTE: The programmes will be retained if there are electricity cuts.

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10) STAGE COOKING PROGRAMMING
This allows the user to cook food items at a combination of power levels and
times.
1) Three stages can be set at most under programming mode or memory
mode. After setting the power and time for the first stage, press the “Time
Entry” button,to set the second stage and the same step for the third stage.
2) When setting the second or the third stage, press the “Time Entry” button,
“STAGE-2” or “STAGE-3” displays.
3) Press the “Start/Confirm” button to start cooking.
EXAMPLE
To set program 3 as a memory mode as follows: Stage 1 is power level “Med-
Hi 70%” and time is 1 minute 25 seconds. The second stage is power level
Medium 50% and 5 minutes and 40 seconds.
STEP 1 - Open the door and press “1” for 5 seconds, the buzzer will sound
once and enter into PROGRAMMING MODE. LED displays “PROGRAM”.
STEP 2 – Press button “3”, the program will be saved in “3”.
STEP 3 – The display will show the default time. Input the desired cooking
time 1:25.
STEP 4 – Press the “Med-Hi 70%” button to select 70% power mode.
The first stage is finished.
STEP 5 – Press the “Time Entry” button, displays “STAGE-2” or “STAGE-3”.
STEP 6 – Input the desired cooking time 5:40.
STEP 7 - Press the “Medium 50%” button to select 50% power mode.
STEP 8 – Press “START” to save the set program.
11) USER OPTION MODE
This allows the user to change some settings of the microwave:
1) Open the oven door and press button “2” for 5 seconds. The buzzer will sound
once and enter this mode.
2) The LED displays “OP:--".
3) Press the buttons 1 – 9 to enter the setting options available as per Appendix 1
below.
4) During the setting process, press the “Stop/Reset” button to enter DOOR
OPENING MODE. Closing the door will enter READY MODE.
5) If the “START” button is not pressed at the last step, the program will not save.

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Example
To set the sound level of the buzzer to medium.
STEP 1 – Open the oven door and press button “2” for 5 seconds. The buzzer will
sound once and enter this mode.
The LED displays “OP:--".
STEP 2 - Press the buttons “2” & “2”
“OP:22” displays.
STEP 3- Press “START” to save the current setting. Once it has been saved the
display show “OP:22“.

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Appendix B – Default cooking times
The microwave oven will ship with the following Preset Cooking Times:
12) SERVICE MODE
1) Open the oven door and press button “3” for 5 seconds to enter service
mode, LED displays “SERVICE”.
2) To check how many times the door was opened and closed, press button
“3”, the LED will display the amount of times.
3) To reset the counter, press the button “4” within 3 seconds, the message
“4-CLEAR” will display.Press “Start/Confirm” and “CLEARED” will display.
4) Press the “Stop/Reset” button to enter DOOR OPEN MODE. Closing the
door will enter READY MODE.
13) FACTORY DEFAULT SETTINGS
In “POWER UP” and “READY” modes, press “Start/Confirm” and “0” to reset to
factory default settings.

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TROUBLE SHOOTING
According to Waste of Electrical and Electronic Equipment
(WEEE) directive, WEEE should be separately collected and treated. If at any
time in the future you need to dispose of this product, please do NOT
dispose of this product with household waste. Please send this product to
WEEE collecting points where available.

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WARRANTY
Warranty and service certificate:
This certificate is issued by Falco Domestic Appliances, supplier of ALL Falco products. Hereinafter referred to as ‘The Company’, to the original
purchaser only, of the product/appliances described on the certificate and shall constitute the only warranty given in respect of this
product/appliance.
The Company warrants to the original purchaser that for the period of TWO YEARSon ALL commercial microwaves from date of purchase, the
appliance should be free from defect under normal use, both in workmanship and material.
If not, the warranty is subject to the following conditions:
1. Repair or replacement of any part of this product/appliance, found by The Company to be defective, shall be at the cost of The Company.
The Company reserves the right to affect such service through any Service Division authorised by The Company to carry out service on
The Company’s products/appliances. The cost of the service shall be borne by The Company in full, providing that the product/appliance
is located no further than 50km from an authorised service agent.
Where the product/appliance is located beyond the 50km radius, the purchaser shall be liable for the standard travelling charges, as
determined by The Company or alternatively, The Company reserves the right to ask the purchaser to deliver any faulty
product/appliance to the dealer from which it was bought or nearest service agent, for repairs. After the said repair has been completed,
the original purchaser is again responsible for the collection and transportation of said product/appliance.
2. Where the purchaser lives in an outlying area (farms/ remote locations) where appointed Service Agents are limited or non-existent, The
Company reserves the right to request such a purchaser to transport the unit to and from the nearest appointed Service Agent for repairs.
3. The Company shall not be held responsible for transportation/other costs other than those incurred within the provisions of Clause 1 and
2 of this Certificate.
4. Abuse, misuse in conflict with the operating instructions or connection to incorrect voltages (generators, solar panels, wind turbines
without the additional and compulsory addition of pure sine wave invertors), shall release The Company from all its obligations under
warranty. It is an express condition of these warranties that the purchaser takes due care and attention in the installation, use and
maintenance of the product/appliance.
5. Any physical damage to the product/appliance that occurred prior to delivery/receipt of the product/appliance will only be included in this
warranty provided that it is reported, together with the proof of purchase within 48 hours thereof. Any part on any of the abovementioned
products/appliances will be excluded from this warranty, should findings indicate that the parts are damaged or malfunctioning because of
any form of physical damage.
6. This warranty shall become void and cease to be valid if the product/appliance is dismantled by, or any repairs to the product/appliance
are affected by any person not authorised by The Company, or if replacement parts not approved by The Company are used in any
product/appliance, or if the serial number of the product/appliance is removed.
7. These warranties shall not apply if the product/appliance is purchased or used beyond the borders of the Republic of South Africa
(Swaziland, Lesotho, Namibia, Botswana and Zimbabwe).
8. The Company shall not be responsible for damages resulting from fire, floods, civil disturbances or any Act of God. The Company shall
not, in terms of these warranties be responsible, nor held liable for any consequential loss or damage of any kind caused by or due to the
failure or malfunctioning of the appliance/product.
9. Where service is requested under warranty and no fault or any defect is found by the Company service agents, all costs incurred will be
for the purchaser’s account.
10. This certificate together with the purchaser’s proof of purchase (Invoice from Dealer) will serve as proof of purchase. For warranty
purposes, it will be essential to produce this Certificate with the Invoice. Failure to do so will render the purchaser liable for service costs.
11. The Company will not exchange any faulty product/appliance still under warranty EXCEPT if the appointed service agent inspects and
confirms with valid proof that the appliance is irreparable.
12. This warranty does not cover rodent or insect infestation.
` Appointed Service Department:
FALCO DOMESTIC APPLIANCES (PTY) LTD
Service call centre: Tel: [phone]; Whatsapp: [phone]
E-mail: s[email protected]
Alternatively book a service call online using the following link: www.falco.co.za/service.
Any service-related queries should be directed directly to the dealer (store) where the unit was purchased. Alternatively, the purchaser can contact
the appointed call centre on the details provided above. The appointed service department, Falco Domestic Appliances (PTY) Ltd, will allocate the
service call under the warranty procedure to one of their closest service agents in the purchaser’s area. No service call will be considered under the
warranties if no proof of purchase can be presented.
Compliments or Complaints regarding service can be directed to [email protected]o.za