FAXLINK FDS 3500 User manual

LI
FDS 350
0
FAX AND DATA SWITCH
K
N
USER MANUAL
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FAXLINK INTERNATIONAL LT D
FAXLINK MODEL : 350 0
APPROVED for connection to
telecom rn uniootion systems specified ; n
he Instructions for me st .13ject to th e
collations sal aut m the m
S / 35371 3 / tvt 50212 8
PEN : 0 . 5
BATCH NO '
COUNTRY OF ORIGIN U .K .
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FOS 3500 - USER MANUA L
1 .
2 .
3 .
4 .
5 .
INTRODUCTION
5
INDICATOR LIGHTS 6
BASIC OPERATION 7
3 .1

INCOMING CALLS 7
3 .2

OUTGOING CALLS
8
3 .3

POWER FAIL OPERATION
8
UNPACKING AND CONTENTS
9
CONNECTING FDS 3500 FOR USE IN
A
HOME OFFICE SITUATION 1 0
5 .1

USING FDS 3500 WITH A SINGLE TELEPHON E
AND A FAX MACHINE (OR A MODEM) 1 0
5 .2

USING FDS 3500 WITH A SINGLE TELEPHONE
,
A FAX MACHINE OR MODEM AND A N
ANSWERING MACHINE
1 2
5 .3

USING FDS 3500 WITH MORE THAN ON E
TELEPHONE, A FAX MACHINE OR MODE M
AND AN ANSWERING MACHINE 15
6. CONNECTING FDS 3500 FOR USE I N
AN OFFICE

2 1
6 .1 USING FDS 3500 ON A DIRECT TELEPHON E
LINE

2 1
7. CONNECTING FDS 3500 TO A FAX MACHIN E
AND A MODEM

23
7 .1 OPERATION

2 5
3
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8 . ANSWERING MACHINE MODE (AMM
)
8 .1

INCOMING CALLS WITH AN ANSWERING
26
MACHINE 2 7
8 .2

AMM CONTROLS 28
9 . RING COUNTING 30
10 . ADDITIONAL INFORMATION ON 'TONE '
SWITCHING 3 2
10 .1

WHEN TO USE 'TONE' SWITCHING
3 2
11 . EQUIPMENT CONSIDERATIONS 3 3
11 .1

ANSWERING MACHINES 3 3
11 .2 FAX MACHINES 3 3
11 .3

LINE LOADING
34
11 .4

MODEMS 34
12 . SUMMARY OF SELECTOR SWITCHES 3 5
13 . IMPORTANT INFORMATION
36
4
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1 . INTRODUCTIO N
Your FDS 3500 is a sophisticated automatic switching device which wil l
enable you to connect your fax machine or modem onto your existin
g
telephone line . Your FDS 3500 has been designed to meet your growin g
requirements and it will give many years of trouble free service .
WE STRONGLY RECOMMEND THAT YOU REA D
SECTIONS 1,2 AND 3 OF THIS USER GUID E
BEFORE INSTALLING YOUR FDS 3500 .
FDS 3500 is the only device of it's type that will give you telephon
e
priority It has been designed to monitor all of your telephone calls an d
transfer fax calls to your fax machine under certain conditions . For th e
majority of your telephone calls, voice calls . FDS 3500 does not act a
s
a switch, it simply sits in the background and monitors the line
.
Your FDS 3500 will detect the calling tones (known as CNG) which ar e
transmitted by most fax machines. On detecting these calling tones
,
FDS 3500 will transfer these fax calls to your fax machine .
FDS 3500 will also switch calls to your fax machine under certain othe r
conditions, the details of which are contained in the relevant section
s
of this user guide .
This manual, together with the Quick Reference Guide, has bee n
designed to take you through the installation of your FDS 3500 step b
y
step . You will not need any specialist knowledge or tools
. Simply refe r
to the section of this user guide that is closest to the description of you r
particular installation and follow the instructions .
NOTE :
On the rear of your FDS 35010 you will find six smal
l
switches
. These switches have been preset at tile fectov
y
to suit the majority of users . It is extremely simple to alte r
the position of these switches to suit your particula r
requirements
. Please consult Section 12 of this user guid e
before altering the position of these switches .
5
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2
. INDICATOR LIGHT S
Your FDS 3500 Is
equipped with two indicator lights which will allow yo u
to monitor the operation of your FDS 3500 .
The indicator lights are marked LINE 1 and LINE 2
The indicator marked LINE 1 will illuminate whenever a telephone o r
answering machine plugged into LINE 1 or LINE 3 is being used ,
whether on an incoming or outgoing cal l
The Indictor marked LINE 2 will illuminate whenever your fax or mode m
is being used .
When your telephone(s) ring, answer as normal . The indicator marke d
LINE 1 will illuminate . If the call is from a fax machine, as FDS 350 0
transfersthe call to your fax machine the LINE 1 indicator will go cut an d
LINE 2Indicator will come on
. At the end of the call the relevant ina :cato r
light will go out . indicating that your FDS 3500 has completed its cycl e
and is now ready for the next call .
The indicator lights will also allow you to ensure that your FDS 3500 i s
powered correctly . After installing your FDS 3500 turn the mains suppl y
on . Lift the telephone connected to LINE 1 or LINE 3 as If you wer e
making an outgoing telephone call . The indicator marked LINE 1 shoul d
light up
. Then attempt to transmit a fax, and the indicator markea LIN
E
2 should illuminat e
If during this testing procedure the lights do not illuminate please chec
k
that the power is turned on and that the leads are correctly plugged int o
the back of your FDS 350 0
If in the unlikely event that . after checking the leads, the lights still tai l
to illuminate please contact our Technical Hotline service for furthe r
advice
6
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3 . BASIC OPERATIO N
3 .1 INCOMING CALL S
As FDS 3500 gives priority to your telephone calls, ALL of th
e
telephones connected to your telephone line will ring on every incomin g
call, regardless of whether the call Is
from a telephone or a fax machine .
When your telephone(s) ring, answer the call In the normal way . Whe n
it is a person calling just carry an talking as normal . If the call Is from a
fax machine you will usually hear a high pitched tone every 3 second s
On hearing these tones you can take one of two actions, depending o n
your installation and equipment .
a) If the telephone is connected into your FDS 3500 and switch 2 i s
In the 'up ' position, simply hang up the telephone on hearin g
these tones
.
b) If the telephone is not directly connected to FDS 3500, but is o n
an extension, simply dial `10' .
NOTE :
You can change the carte' code iroM ' 10' to
' 1 '0* tf you wis
h
by changing the position of switch I On
the rear of you r
FD$ 3500 .
If you do not answer the telephone within eight rings FDS 350
0
will automatically transfer the call to your fax machine This is a fail saf e
device to ensure that you can still receive faxes when you are out I
f
eight rings is too quick you can alter this ring counting by changing th
e
positions of switches 3 and
4 . Please consult Section 9 of this use r
guide .
7
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If the call is from someone wishing to send you a fax, simply tell the
m
to 'Start their machine when they hear the fax tones"
. You must then dia l
'10 ' . FDS 3500 will then activate your fax machine
.
NM ;
Pee tsre€ aty answer tg
machine does not hav e
the earn* ring Ctt f as y wr F05 3500
. Sea Section
8
for more inform atiort on ring
renting and Sections 8 an
d
11 .1 foray onsweling machin e
3 .2 OUTGOING CALL S
Making outgoing calls is unaffected by the installation of FDS 3500, Yo
u
proceed as you normally would, remembering that you cannot make fa
x
and telephone calls at the same tim e
3 .3
POWER FAIL OPERATIO N
Should you experience a power cut or power failure, your telephone(s
)
will continue to work as normal even if they are connected to FOS 3500
.
Your fax machine and answering machine require mains electricity an
d
will not work .
FDS 3500 will automatically reset itself when power is restore
d
8
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4 . UNPACKING AND CONTENT S
Your FOS 3500 box will contain the following items .
1 x FOS 350
0
1 x Telephone line cor d
3 x Adaptor socket s
1 x Power Adapto r
1 x User Guid e
1 x Quick Reference Guid
e
1
x Warranty Registration Documen t
IMPORTAN T
Only use the adaptors, lead
and power supply supplie d
with
your FOS 3500 unit
. If you do not use the correct lead s
ycurFDS 3500 may not work properly and damagecoul d
be caused to either your FOS 35000 or to equ men
t
connected to i t
Features of the FDS 3500 showing initia l
connecting up arrangement s
Selector Switc
h
Power Suppl
y
Unit Inpu t
Jack Socket
Lines 1- 3
9
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5 . CONNECTING FDS 3500 FOR USE IN A HOM E
OFFICE SITUATIO N
5 .1 USING FDS 3500 WITH A SINGLE TELEPHONE AND A FA X
MACHINE (OR A MODEM
)
a) Plug one end of the 3 metre line cord into the socket marked TE L
LINE '
on your FDS 3500 and the other end into your Britis h
Telecom phone point
.
NOTE :
If you do not have the new style of pluggable telephon e
wall sockets In your home you will need to contact Britis h
Telecom . A form
Is
provided at the back of this manual ,
b) Plug an adaptor into each of the sockets marked LINE 1 and LIN E
2 .
c) Plug your telephone into the adapter plugged into LINE 1 of you r
FDS 350 0
d) Plug your fax machine or modem into the adapter plugged int o
LINE 2 of your FOS 3500
.

>  j
Incomin g

Line

Maste r
Socket
Phon e
10
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NOTE :
If your tat maChIr lmodem needs its own telephone t o
dial out, then tttls telephone must still be connected, a s
norm*i . to your fait mach netmodam, Do not use thi s
-tele ne Id LINE t
because you will not by
ete to matt
e
fa lmadem calla . You wtll need another telephone to b e
plugged Into UNE I of your FO6 3500 .
e) Plug one end of the mains adaptor into the socket marke d
POWER on your FDS 3500, and the other end into a suitable wal l
socket and switch on .
f) Ensure that your fax machine or modem is set to answer in th e
minimum number of rings This is usually 1 or 2 rings .
g )

Ensure that your fax machine or modem is set to 'auto answer' ,
NOTE :
$omefax machines have a basic farm of inbuilt switch . I t
Is recomtnendedthatany
internal switch ireturned call g ulle n
using your FPS 3010 ,
YOUR FDS 3500 IS NOW OPERATIONAL .
11
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5
.2 USING FDS 3500 WITH A SINGLE TELEPHONE, A FA X
MACHINE OR MODEM AND AN ANSWERING MACHIN E
, WE RECOMMEND READING SECTIONS
8
AND 11,1 OF THIS GUIDE WHEN USIN G
AN ANSWERING MACHIN E
a) Plug one end of the 3 metre line cord into the socket marked 'TE L
LINE '
on your FDS 3500 and the other end into your Britis h
Telecom phone point
.
NOTE .
If you do not have the new style of pluggable telephon e
wall sockets in your home you will need to contact Britis h
Telecom. A form is provided at the rear of this manual
.
b) Plug an adaptor into each of the sockets marked LINE 1, LINE 2
and LINE 3 .
c)
Plug your telephone into the adapter plugged into LINE 1 of you r
FDS 3500,
Maste
r
Socket
Phone

Answerin g
l

Machin e
Fax /
Mode
m
12
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f )
g )
d) Plug
your fax machine or modem into the adapter plugged int
o
LINE 2 of your FDS 350 0
NOTE :
If your fax machine /modem needs At
tin
telephone t o
dial outs then hits telephone must still be connected, a s
rtermal, t O your fax macllirte, DO not use
this tell
I n
LINE i because you wilt not be able to make fax/mode m
cells . You will need another telephone to be plugged int o
LINE f of your FOS 3500 .
e)
Plug your answering machine into the adaptor plugged into LIN
E
3 of your FDS 3500 .
Plug one end of the mains adaptor into the socket marke d
POWER on your FDS 3500 . and the other end into a suitable wal l
socket and switch on .
Ensure that your fax machine/modem Is set to answer in th e
minimum number of rings . This is usually 1 or 2 rings .
h)
Ensure that your fax machine/modem is set to
`
auto answer '
NOTE :
Some fax machines have a basic form of inbuilt swit* I
t
Isrecreant ended that any Internal l switch Is turnedaff whe n
using your FOS 3300 ,
i)
Ensure that your answering machine is set to answer in th e
minimum number of rings This is usually
1
or 2 ring
s
l)

Ensure that your 'Outgoing message (OGM) ' does not exceed 1
5
seconds in length
13
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:)

If your answering machine has a VOX sensitivity switch, set thi
s
switch to 'low '
!)

Ensure that switch 2 is In the UP position
YOUR FDS 3500 IS NOW OPERATIONA
L
14
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5 .3 USING FDS 3500 WITH MORE THAN ONE TELEPHONE,
A
FAX MACHINE OR MODEM AND AN ANSWERING MACHIN
E
WE RECOMMEND READING SECTION 8
AND 11,1 OF THIS GUIDE WHEN USIN G
AN ANSWERING MACHIN E
Where you already have a number of telephones in your home, ther e
are two possible ways in which FDS 3500 can be installed
. The firs t
method is described below in Section 5 .3 .1 . If this method is no t
possible please refer to Section 5 .3 .2 .
5 .3 .1 METHOD 'A'
Frg . 1
a) Plug one end of the 3 metre line cord into the socket marked 'TE
L
LINE' on your FDS 3500 and the other end into your Britis
h
Telecom phone point
.
Incomin g
Line
Maste r
Socket
Extension Phone
s
15
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e )
f)
NOTE :
If you do not have the new style of pluggable telephon
e
wall sockets m your home you will need to contact Britis h
Telecom. A form is provided at the rear of this manual
.
b) Plug an adaptor into each of the sockets marked LINE 1, LINE 2
and LINE 3 .
c) Plug all of your telephones into the adaptor plugged into LINE 1
of your FDS 3500 . This can be achieved by direct connection b y
using adaptors or by rewiring your first telephone extension int o
LINE 1 . This may involve cutting one or the wires of your existin
g
installation andwe would recommend thatyou contact a qualifie d
engineer to make this connection .
Your installation will then look like figure
1 .
d) Plug your fax machine or modem into the adaptor plugged int o
LINE 2 of your FDS 350
0
NOTE :
If your fact ; macht"tWmodem needs Its own telephone t o
dial out, than ttlt`5
telephone Must
still be connected, a s
normal, to y Oaf tar machine/modem, Do not use thi s
telephone In UNE t because you will not be able to mak e
fax/modem cali5, You will require line 1 to run you r
telephone system . However, by using a doubler (2 into I
jack plug) you can still use a telephone on this part of th e
system .
Plug your answering machine into the adaptor plugged into LIN E
3 of your FDS 3500 .
Plug one end of the mains adaptor into the socket marke d
POWER on your FDS 3500, and the other end into a suitable wal l
socket and switch on
16
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9)

Ensure that your fax machine/modem is set to answer in th e
minimum number of rings
. This is usually 1 or 2 rings .
h)

Ensure that your fax machine/modem is set to 'auto-answer' .
IkIOT e
Some fax ma hinds have a basic form of Inbuilt switch . I t
is recommended tharnny Int emai switch tsturned offwher n
using your FOS

.
Ensure that your answering machine is set to answer in th e
minimum number of rings
. This is usually 1 or 2 rings .
1)

Ensure that your 'Outgoing message (OGM)' does not exceed 1 5
seconds in length .
k)

If your answering machine has a VOX sensitivity switch, set thi
s
switch to ' low .
I)

Ensure that switch 2 is in the UP positio
n
YOUR FOS 3500 IS NOW OPERATIONA L
17
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5 .3 .2 METHOD 'B '
VIIE RECOMMEND READING SECTION
B
AND 11 .1 OFTNIS GUIDE WHEN USIN G
AN
ANSWERING MACHIN E
FDS 3500 can be plugged into any telephone extension
. in parallel wit h
your existing telephones . See figure 2 below
.
L 
Extension Socket s
Fig . 2
When FDS 3500 is connected as above then it works in a slightl y
different fashion to that described elsewhere in this user guid e
a) Plug one end of the 3 metre line cord into the socket marked TE
L
LIN E .
on your FDS 3500 and the other end into a suitable Britis h
Telecom phone point .
NOT E
If you do not have the new style of pluggable telephon
e
wall sockets in your home you will need to contact Britis
h
Telecom . A form is provided at the rear of this manual
.
Telephone)

Answerin g
Fax! Machin
e
Mode m
18
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f )
g )
b) Plug an adaptor into each of the sockets marked LINE 1, LINE
2
and LINE 3
c) Plug a telephone into the adapter plugged into LINE 1 of you r
FDS 3500
.
d) Plug your fax machine or modem into the adapter plugged int o
LINE 2 of your FDS 350 0
NY's* :
If yaw fax machinelmodem needs its awn
telephone t o
dial out . then this telephone must still be connected, a
s
normal, to your fax machine/modem . 0o not use thi s
telephone in LINE 1 because you wI not be able to mak e
fax/modem calls, YOu will need another telephone to b
e
plugged Into LINE I of your FOS 354)0 .
e) Plug your answering machine into the adaptor plugged into LIN E
3 of your FDS 350 0
Plug one end of the mains adaptor into the socket marke
d
POWER on your FDS 3500, and the other end into a suitable wal
l
socket and switch o n
Ensure that your fax machine/modem is set to answer in th e
minimum number of rings This is usually 1 or 2 rings
.
h) Ensure that your fax machine/modem is set to 'auto answer' .
NOTE ;
Some fax machines have a basic form of inbuilt switch . I t
Isrec ommendetithat any Internal switch
Is
turned c4 whe n
using your FDS 3500 .
i) Ensure that your answering machine is set to answer in th e
minimum number of rings This is usually 1 or 2 ring s
19
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Ensure that your 'Outgoing message' does not exceed 1 5
seconds in lengt h
k)

If your answering machine has a VOX sensitivity switch, set thi s
switch to ' low' .
I)

Ensure that switch 2 is in the UP positio n
YOUR FDS 3500 IS NOW OPERATIONA L
3 .3 OPERATIO N
Outgoing calls can be made from any of the telephones in the norma l
wa y
If . during an incoming call either fax or modem tones are heard or th e
caller states that he/she wishes to send you a fax/modem, you will nee d
to dial '10'
.
NOTE :
You can change the ` tone' code from ' 1 0 ' t e ' * f3 ' ifyou wis h
by changing the position of switch Ito the upward positio n
on the red' of yew FOS 0600 .
If you replace your handset too quickly, you may lose a fax/modem call .
It is also possible to interrupt the fax machine if an extension phone i s
lifted while the fax is in operation when using your FDS 3500 in this way .
20
r
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