Fluke OPTIVIEW XG User manual
OPTIVIEWXG
NETWORK ANALYSIS TABLET
Getting Started Guide
PN 3460305
June 2011, Rev. 2, 6/2011
© 2011 Fluke Corporation. All rights reserved. Printed in USA.
All product names are trademarks of their respective companies.
LIMITED WARRANTY & LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use
and service. The warranty period for the mainframe is one year and begins on the date of purchase. Parts,
accessories, product repairs and services are warranted for 90 days, unless otherwise stated. Ni-Cad, Ni-MH and
Li-Ion batteries, cables or other peripherals are all considered parts or accessories. The warranty extends only to
the original buyer or end user customer of a Fluke Networks authorized reseller, and does not apply to any product
which, in Fluke Networks' opinion, has been misused, abused, altered, neglected, contaminated, or damaged by
accident or abnormal conditions of operation or handling. Fluke Networks warrants that software will operate
substantially in accordance with its functional specifications for 90 days and that it has been properly recorded on
non-defective media. Fluke Networks does not warrant that software will be error free or operate without
interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-user customers
only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support
is available only if product is purchased through a Fluke Networks authorized sales outlet or Buyer has paid the
applicable international price. Fluke Networks reserves the right to invoice Buyer for importation costs of repair/
replacement parts when product purchased in one country is submitted for repair in another country.
Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of the purchase price, free of
charge repair, or replacement of a defective product which is returned to a Fluke Networks authorized service
center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain return
authorization information, then send the product to that service center, with a description of the difficulty, postage
and insurance prepaid (FOB destination). Fluke Networks assumes no risk for damage in transit. Following
warranty repair, the product will be returned to Buyer, transportation prepaid (FOB destination). If Fluke Networks
determines that failure was caused by neglect, misuse, contamination, alteration, accident or abnormal condition of
operation or handling, or normal wear and tear of mechanical components, Fluke Networks will provide an estimate
of repair costs and obtain authorization before commencing the work. Following repair, the product will be returned
to the Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation charges
(FOB Shipping point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES,
INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of
incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If
any provision of this Warranty is held invalid or unenforceable by a court or other decision-maker of competent
jurisdiction, such holding will not affect the validity or enforceability of any other provision.
4/04
Fluke Networks
PO Box 777
Everett, WA 98206-0777
USA
i
Table of Contents
Title Page
Safety Information ........................................................................................................................ 1
Symbols .......................................................................................................................................... 2
Introduction .................................................................................................................................. 3
Package Contents .......................................................................................................................... 4
Optional Accessories ..................................................................................................................... 6
Shipping Damage ................................................................................................................. 8
Registering the OptiView XG ....................................................................................................... 8
Getting Help .................................................................................................................................. 8
Contacting Fluke Networks .......................................................................................................... 8
Connectors, Controls, and Indicators ...........................................................................................9
Powering On ............................................................................................................................... 13
Sleep Mode .................................................................................................................................. 14
Powering-Off ............................................................................................................................... 15
Stylus ............................................................................................................................................ 16
Extending the Stand ................................................................................................................... 17
Connecting the OptiView XG to a Network .............................................................................. 18
Establishing a Wired or Fiber Connection ......................................................................... 18
Establishing a Wireless Connection ................................................................................... 20
Enabling the Wi-Fi Adapters .............................................................................................. 21
Configuring the OptiView XG for Use with Your Network ...................................................... 25
Context-Sensitive Help System ................................................................................................... 26
Operating the OptiView XG on Battery Power ......................................................................... 27
Battery Operation ............................................................................................................... 27
Charging the Batteries ....................................................................................................... 27
Power/Charge Indicator ...................................................................................................... 27
Displaying the Battery Charge Status Window ................................................................. 28
Battery Charge Indicators (on batteries) ........................................................................... 28
Replacing/Hot Swapping the Batteries .............................................................................. 29
Battery Life in Sleep or Shut down Modes ........................................................................ 30
Battery Care ........................................................................................................................ 30
Extending Battery Operating Time .................................................................................... 30
Using the Touchscreen, Stylus, Keyboard, and Mouse ............................................................. 32
Multi-Touch Screen Use and Care ...................................................................................... 32
Multi-Touch Screen Calibration ......................................................................................... 32
Touchscreen Features (Right-click, etc.) and Virtual Keyboard Settings ......................... 33
Virtual Keyboard ................................................................................................................. 34
Connecting External Devices ...................................................................................................... 35
Keyboard, Mouse, Flash Drive, Printer, and Other USB Devices ...................................... 35
External eSATA Hard Drive ................................................................................................ 35
External Antenna ................................................................................................................ 35
Table of Contents
ii
Power Connector ................................................................................................................ 36
VGA Port for External Monitor .......................................................................................... 36
Controlling the OptiView XG from a Remote Computer ......................................................... 37
Remote PC Requirements ................................................................................................... 37
Installing the Remote User Interface ................................................................................. 37
Using the Remote User Interface ....................................................................................... 38
Encrypting Data Over the Remote User Interface ............................................................ 39
Remote Connection Termination ...................................................................................... 41
Security ........................................................................................................................................ 41
Physical Security: Kensington Lock .................................................................................... 41
Controlling Access to the OptiView XG ............................................................................. 42
Removing and Replacing the Hard Drive .................................................................................. 45
Removing the Hard Drive ................................................................................................... 45
Replacing the Hard Drive ................................................................................................... 46
Cleaning ....................................................................................................................................... 46
Troubleshooting .......................................................................................................................... 47
Windows Restore Options .......................................................................................................... 48
Windows System Restore ................................................................................................... 48
Windows System Recovery ................................................................................................. 48
Specifications ............................................................................................................................... 53
Physical Specifications ........................................................................................................ 53
Environmental Specifications ............................................................................................. 53
Electrical Specifications ...................................................................................................... 54
Cables .................................................................................................................................. 55
Wireless Antennas .............................................................................................................. 55
Wireless Adapters 1 & 2 ...................................................................................................... 56
Supported Network Standards .......................................................................................... 57
Compliance Statements ...................................................................................................... 57
Federal Communication Commission and Industry Canada Interference Statement ..... 58
Exposure to RF Energy ........................................................................................................ 60
Europe-EU Declaration of Conformity .............................................................................. 61
Contacting Fluke Networks ........................................................................................................ 63
1
Safety Information
Safety Information
Warning
• With an optional SFP or SFP+ fiber adapter installed, the Product contains a Class 1 laser.
• Do not look directly into optical connectors while powered on. Some optical equipment emits
invisible radiation that can cause permanent damage to your eyes.
• Do not look directly into the laser with optical tools (for example, binoculars, telescopes,
microscopes). Optical tools can focus the laser and be dangerous to the eye.
• Use the Product only as specified or hazardous laser radiation exposure can occur.
• Carefully read all instructions and safety information before using the Product.
• Do not use the Product if it operates incorrectly.
• Use the Product only as specified, or the protection supplied by the Product can be
compromised.
• Do not operate the Product around explosive gas, vapor or in damp or wet environments.
• Do not expose batteries to fire.
• Do not short circuit or disassemble batteries.
• Do not expose batteries to temperatures above 70°C.
• Use charging procedures specified in manual.
• Use only Fluke Networks supplied charger and battery packs in the instrument.
• Batteries must be recycled or disposed of properly.
Caution
This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and
used in accordance with its intended use, may cause interference to radio communications. This
device has been tested and found to comply with the limits for a Class A digital device pursuant
to Part 15 of the FCC rules, which are designed to provide reasonable protection against such
interference when operated in a commercial environment. Operation of the equipment in a
residential area is likely to cause interference, in which case the user, at his own expense, will be
required to take appropriate measures to correct the interference.
Caution
• Do not connect the Product to a telephone line or an ISDN line.
• Use the correct cables and connectors when connecting the Product to a network.
• Do not block or restrict the Product’s air intake or exhaust ports.
2
OptiView XG Network Analysis Tablet
Getting Started Guide
Symbols
The following symbols appear on the product or in the manual.
Table 1. Symbols
Not for connection to public telephone systems.
Please read manual for safety.
Shock hazard.
Class 1 laser product. Do not look into laser.
Complies with EN/IEC 60825-1:2007
Do not put products that contain circuit boards into waste containers. Refer to
local regulations for disposal procedures.
Recycle lithium-ion batteries.
Complies with European Union directives.
Complies with CAN/CSA-C22.2 no. 61010-1-04 Canadian standards, and
UL61010-1:2004 (US standards).
Meets Australia EMC requirements.
Conforms to FCC rules, parts15.107, 15.109.
Industry Canada, complies with Canadian safety standards.
Batteries: Useful life is approximately 5 years.
Year of battery manufacture is shown beneath symbol.
TUV Rheinland safety and EMC compliant.
3
Introduction
Introduction
The OptiViewXG Network Analysis Tablet provides 10/100/1000Mbps/10Gbps wired and 802.11
wireless network analysis anywhere in the network. The tablet enables users to monitor and
analyze key assets remotely from the desk and troubleshoot locally "on-the-wire." It's an all-in-
one portable network analysis tool designed to help network professionals save time resolving
performance problems that are impacting the end-user experience. The flexible user interface
allows for custom presentation of information and test results to meet specific needs. The
OptiView XG also provides accurate reporting and documentation of the network.
Figure 1. OptiView XG Network Analysis Tablet
O
PTI
V
IEW
N
ETWORK
A
NALYSIS
T
ABLET
XG
PORT A PORT C PORT D
PORT B Wi-Fi 2Wi-Fi 1
4
OptiView XG Network Analysis Tablet
Getting Started Guide
Package Contents
Verify that the following items are supplied with your OptiView XG Network Analysis Tablet.
GLZ20.EPS
Figure 2. Supplied Items
OptiView XG Soft Case
SFP Adapter
AC Adapter Power Cord
Shoulder Strap
Hand Strap
Batteries
Stylus
Getting Started
Flash Drive
Registration Card
Guide
5
Package Contents
Table 2. Supplied Items
Item Description Model Number
OptiView XG Network Analysis Tablet. —
1000BASE-SX SFP 1000BASE-SX SFP optical transceiver module (adapter), 850 nm,
50 and 62.5 micron multi-mode.
OPV-SFP-SX
Stylus Stylus for use on OptiView XG touchscreen. OPVXG-STYLUS
Batteries Set of two lithium-ion batteries with built-in charge indicators.
Provides approximately two hours of run time.
OPVXG-BATTERY
Hand and Shoulder
Straps
Attach to the OptiView XG for easy carrying. OPVXG-STRAPS
Soft Case Protective soft case. OPVXG-CCASE
AC Adapter Input: 90-264 VAC, 47-63 Hz, 2.0 A max
Output: 19 VDC, 4.74 A, 90 W.
Caution: For safe operation, use only the supplied AC
adapter.
OPVXG-PS
AC power cord Country-specific AC power cord (line cord). —
Getting Started
Guide
This document. —
Flash Drive Includes Remote User Interface software, Help System, and
Getting Started Guide in multiple languages, PDF format. —
Registration Card Fluke Networks can best serve you when you register online at
www.flukenetworks.com.
If you cannot register online, please fill out and return the
supplied registration card.
—
6
OptiView XG Network Analysis Tablet
Getting Started Guide
Optional Accessories
The following accessories were available when this manual was printed. For an updated list see
www.flukenetworks.com.
GLZ21.EPS
Figure 3. Optional Accessories
Esc F1 F1
F1 F1 F1 F1 F1 F1 F1
F1
F1 F1 F1 F1
F1
F1
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1
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2
#
3
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4
%
5
Y&
7
I
OP
{{
Q
QWE
RTYUIOP
{{
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Caps
Lock
S
F
DGHJKL:
;
“
‘
Enter
Enter
Z
Shift
X
V
CBNM<
,
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.
?
/
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POWER1
POWER2LINK
TAP 1 PORT 1P ORT 2
NETWORK PORTS MONITOR PORTS
AB
Directional Antenna
with Mounting
10 Gbps Fiber Tap
Hard Drive in
ESD protective bag
Battery Charger Bundle
Keyboard
Hard Case
1 Gbps
Copper Tap
SFP Adapter
Omnidirectional
Antenna
Hardware
7
Optional Accessories
1Use standard ESD protection practices when handling this item.
Table 3. Optional Accessories
Item Description Model Number
Directional Antenna Directional Antenna for use with AirMagnet WiFi Analyzer PRO and
Spectrum XT applications.
OPV-DIRECT-ANT
Omnidirectional
Antenna
Omnidirectional antenna for use with AirMagnet applications. OPV-OMNI-ANT
Keyboard Small-footprint USB keyboard for connection to OptiView XG. OPVS2-KB
Hard Case Hard-sided carrying case. OPVXG-HCASE
Removable Hard
Drive1
Removable hard drive, supplied in static-resistive bag. OPVXG-RHD
Tap, Fiber 10 Gbps in-line filtering fiber tap with two XFP any-to-any ports. FAXTAP1204SR-10G
Tap, Copper 1 Gbps in-line copper tap. Passive @ 10/100 Mbps, active @
1000 Mbps.
TAP-10/100/1000
Battery Charger
Bundle
Set of two battery packs, charging station, AC adapter, and line
cord.
OPVXG-BATT-KIT
10G Fiber SFP+ SR
adapter
10GBASE-SR SFP+ optical transceiver module (adapter), 850 nm
multi-mode.
OPVXG-SFP-PLUS-SR
10G Fiber SFP+ LR
adapter
10GBASE-LR SFP+ optical transceiver module (adapter), 1310 nm
single mode.
OPVXG-SFP-PLUS-LR
10G Fiber SFP+ LRM
adapter
10GBASE-LRM SFP+ optical transceiver module (adapter), 1310 nm
multi-mode.
OPVXG-SFP-PLUS-
LRM
1G Fiber SFP SX
adapter
1000BASE-SX SFP optical transceiver module (adapter), 850nm, 50
and 62.5 micron multi-mode.
OPV-SFP-SX
1G Fiber SFP LX
adapter
1000BASE-LX SFP optical transceiver module (adapter), 1300 nm,
10 micron single mode.
OPV-SFP-LX
1G Fiber SFP ZX
adapter
1000BASE-ZX SFP optical transceiver module (adapter), 1550 nm,
single mode.
OPV-SFP-ZX
100M Fiber SFP FX
adapter
100BASE-FX SFP optical transceiver module (adapter), 1310 nm. OPV-SFP-100FX
8
OptiView XG Network Analysis Tablet
Getting Started Guide
Shipping Damage
If shipping damage has occurred, call the carrier immediately and file a claim. Then contact Fluke Networks
(see page 8) to arrange repair or replacement.
Registering the OptiView XG
To register, go to http://www.flukenetworks.com/registration. If you do not already have an
account, select the Create Account button to proceed.
You can also register the OptiView XG by filling out the registration card and sending it to Fluke
Networks.
Registration provides the following benefits:
• Notification of software updates
• Three free telephone support incidences during the first 60 days of product ownership
• Access to the online Knowledge Base
• Web-based trouble ticket support
Getting Help
• For context-sensitive help, select the Help button (at the top of most OptiView XG screens)
• Go to http://www.flukenetworks.com/optiviewxg for downloads, demos, manuals, and more
• OptiView XG training courses may be offered at http://www.flukenetworks.com/training
Contacting Fluke Networks
Web: www.flukenetworks.com/contact
e-mail: support@flukenetworks.com
Phone: (USA) 1-800-283-5853
(Please see “Contacting Fluke Networks” on page 63 for international numbers.)
Help button
9
Connectors, Controls, and Indicators
Connectors, Controls, and Indicators
GLZ01.EPS
Figure 4. Front View
Link Speed Indicator, see page 19.
Link Utilization Indicator, see page 19.
Wi-Fi Indicators, see page 24.
Power Switch, see page 13.
Multi-Touch Display, see page 32.
Power Switch
Display
Link Speed
Indicator
Link Utilization
Indicator
Wi-Fi Indicators
10
OptiView XG Network Analysis Tablet
Getting Started Guide
GLZ02.EPS
Figure 5. Top View
USB Port, see page 35.
Network Ports A, B, C, and D; see page 18.
External Antenna Connector, see page 35.
Link Speed Indicator, see page 19.
Link Utilization Indicator, see page 19.
Wi-Fi Indicators, see page 24.
<View of network connectors>
Port A Port B Port C Port DUSB Port External Antenna Connector
Link Speed and Utilization Indicators Wi-Fi Status IndicatorsFans
11
Connectors, Controls, and Indicators
GLZ05.EPS
Figure 6. Left and Right Side Views
Carry strap post, for connecting carry strap.
eSATA connector, see page 35.
VGA Port, see page 36.
Management Port, see page 18.
USB Ports, see page 35.
Power Connector, see page 13.
VGA Port
eSATA
Carry Strap
Management
USB Ports
Power Connector
Carry Strap
Port
Post Post
Port
12
OptiView XG Network Analysis Tablet
Getting Started Guide
GLZ08.EPS
Figure 7. Rear View
Batteries, see page 27.
Stand, see page 17.
Stylus and Dock, see page 16.
Kensington Security Slot, see page 41.
Stylus Dock
Stand
Batteries
Kensington Security Slot/Attachment Point for Directional Antenna
Battery #2 Battery #1
13
Powering On
Powering On
1. Connect the AC adapter to a power source and to the OptiView XG Network Analysis Tablet.
See Figure 8, “Powering On” for the location of the power connector and power button.The
batteries are not fully charged before shipment due to transportation regulations.
2. Charge the batteries to full capacity before disconnecting the AC adapter. Charge time is
approximately 3 hours. Run time is approximately 2 hours with fully charged batteries.
• If the OptiView XG is powered-on, see the Battery Status Window (see page 28) to verify
that batteries are fully charged.
• If the OptiView XG is powered-off use the Battery Charge Status LED (see page 27) or the
Battery Charge Indicators on the batteries (see page 28) to verify that batteries are fully
charged.
3. Press the green On/Off button to power-on the OptiView XG.
GLZ04.EPS
Figure 8. Powering On
The OptiView XG will power-up. The following screens will be displayed during power up:
1. Blank screen.
2. Fluke Networks splash screen.
3. Windows 7operating system startup screens.
4. Fluke Networks desktop background.
Power button
Power connector
14
OptiView XG Network Analysis Tablet
Getting Started Guide
5. The OptiView XG application.
6. When power-on is complete, the default Home page is displayed.
Figure 9. OptiView XG Home Screen
For more information, see “Context-Sensitive Help System” on page 26.
Sleep Mode
In the factory-default configuration, when you press the OptiView’s power button the Windows
Sleep sequence is activated and the unit goes into a low power state. The Power/Charge LED
indicator behavior is described on page 27.
Settings that you configure in the OptiView Settings screens are retained through Sleep and
Shutdown cycles. Discovery and Traffic Analysis data are not retained.
To resume from Sleep mode, press the power button.
Two fully-charged batteries will last approximately 36 hours when the OptiView XG is in Sleep
mode.
15
Powering-Off
Powering-Off
If you plan to leave the OptiView XG in Sleep mode while unplugged from the AC adapter for an
extended period, power-off the OptiView XG to avoid fully discharging the batteries.
When the OptiView XG has been powered-off (using Windows Shut down), battery life is
determined by the internal discharge rate of the lithium-ion batteries, which is approximately 5-
10% per month.
To power-off the OptiView XG:
1. Select the Windows 7 button.
2. Select the Shutdown button.
The Windows 7 Shutdown sequence will be activated, and the OptiView XG will power-off.
Settings that you configure in the OptiView Settings screens are retained through Sleep and
Shutdown cycles. Discovery and Traffic Analysis data are not retained.
See also: “Battery Life in Sleep or Shut down Modes” on page 30.
16
OptiView XG Network Analysis Tablet
Getting Started Guide
Stylus
The stylus is docked in the upper right corner of the rear panel. Slide it out to use it; slide it back in
for storage.
GLZ07.EPS
Figure 10. Stylus and Dock
The multi-touch screen is designed for use with a stylus. However, you can also use your fingertip.
Your fingernail or a stylus provide more accurate control than the pad of your fingertip. Use of
sharp objects or excessive pressure on the multi-touch screen may cause permanent damage.
See also: “Multi-Touch Screen Use and Care” on page 32.
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