FOTILE C21FW.A User manual

USER MANUAL
Please read this instruction
manual carefully before using
C21FW.A
BUILT-IN INDUCTION HOB
Honorable user, Thank you for your choice of FOTILE products. Please read through the
manual to be familiar with the correct operation norms and enjoy the cooking.

Contents
Warning And Safety Instructions 2
Packing List 4
Product Description 5
Installation Method 5
Trial Run 6
Instructions for Use 6
Precautions for Use 9
9gninaelC
Instructions for Selection of Cookware 10
Electrical Wiring Diagram 10
Performance and Specification 11
Problem Solving Guide 11
Explosive View 13
Customer Service 13
-2--1-
■ Symbols of caution and forbidden
Caution!
Hot Caution! Risk
of Electric
Shock
Mandatory Grounding Forbidden No Open
Flames Do Not
Touch Do Not
Operate Do Not
Disassem
★
Note:
If case of any conflict between this Manual and applicable national laws, the latter
shall prevail.
Warning:
Any failures and losses caused by failure to follow the precautions in this User
Manual are not covered by our free warranty, and we also do not assume any
responsibility related. Please keep all documents properly.
The following classification is made and symbols are used to avoid hazards and property
damage to users and others.
All these precautions are safety-related and should be followed. All users should use the
induction hob after understanding all these precautions.
Warning And Safety Instructions
■ Classification by degree of hazard and damage
DANGER
WARNING
CAUTION
Ignoring this symbol and any improper operation may result in danger,
serious injury, or fire.
Ignoring this symbol and any improper operation may result in danger,
serious injury, or fire.
Ignoring this symbol and any improper operation may result in personal
injury or property damage.
Mandatory
Forbidden
Forbidden
Forbidden
DANGER
Do not use the induction hob in a
place where it is wet or near fire
when it is used as a countertop.
Do not place paper, cloth, or other
unsuitablearticlesonto the induction
hob heating panel for indirect heating
to avoid burning caused by high
temperature of the bottom of the
cooker.
The induction hob has hazardous
voltage and pulsed high voltage.
It is strictly forbidden to disassemble
it by unauthorized maintenance
personnel!
Please unplug the power plug from
the power socket and let the panel
cool down before cleaning.
Moisture Hot temperature

-4--3-
WARNING
Do not hit the panel. If cracking is
found on the panel, cut off the
power immediately and call the
national service hotline of Fotile.
Do notheatfoods in sealed containers,
such as cans, as they may burst
due to expansion.
MandatoryForbidden
Do not heat foods in sealed containers, such as cans, as they may burst due to
expansion.
Forbidden
CAUTION
Always clean the induction hob to
prevent cockroaches from getting
in the appliance and the fan, which
may cause failures.
Do not clean the induction hob with
a steam cleaner!
Do not heat empty pots.
Mandatory
Use a dedicated power outlet, with
high power rating (16A) and make
sure that the power socket contacts
well. Do not share it with other
electrical appliances.
Mandatory
Mandatory
Forbidden
Do not move the induction hob
when cookware is sit on it or it is
powered on.
Forbidden
Do not put metal objects such as
knives, forks, spoons, and lids on
the panel as they may be heated.
Forbidden
CAUTION
Do not touch the panel after cooking
to prevent burns because it is very
hot.
Mandatory
Children should be supervised to
ensure that they do not play with
the appliance.
The appliance cannot be used by
persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience
and knowledge, unless they have
been given supervision or instruction
concerning use of the appliance
by a person responsible for their
safety.
Mandatory
Press the "Power" button to turn
off the induction hob after use.
Mandatory
The electromagnetic field generated
by the induction hob will interfere
with electronic heart pacemakers,
so users with heart pacemakers
should avoid the induction hob in
use.
Mandatory
If the power cord is damaged, it
should be replaced by qualified
personnel of the service center of
Fotile or similarly qualified persons
in order to avoid a hazard.
Mandatory
Mandatory
Packing List
After the package is opened, please check whether each of the following products
and accessories suffers from any defect or damage:
■ In case the responsibility of such defect or damage lies with the company or
the seller, please contact the seller;
■ In case the responsibility of such defect or damage rests with the user, please
call the national service hotline of Fotile.
Product 1
User Manual (includes product warranty card) 1
Quality certificate 1

-6--5-
270
430
≥125
≥160
4-R5
Installation of one unit Installation of two units
270 100 270
430
430
≥160
8-R5
≥125
Installation of three units
≥160
970
430
4-R5
≥125
Sealing support
Sketch map of sealing support installation
Glass panel
Filler strip of panel Base plate
Sealing support
Operation panel
Iron pot
Magnetic lineMagnetic line
Eddy Panel
Working principles
Product Description
The induction hob adopts the magnetic induction method for heating. It produces the magnetic
field by allowing the high-frequency current to pass through the coils. When the magnetic lines of
force inside the magnetic field reach the bottom of the iron pot, it results in numerous small
eddies and the pot itself rapidly emits heat, thereby heating the food inside the pot. Iron pots
should be used because pots of other materials are not magnetically permeable or have low
magnetic permeability. (See the picture below for working principles)
Please perform a test run before installation to ensure your benefit.
Place a pot applicable to the induction hob with a small amount of water on the heating zone of the panel.
★Plug into the power and the appliance produces a beep. All digital tubes light up for about 1 second,
and the induction hob will enter the standby state.
★Test method: place a pot applicable to the induction hob with a small amount of water on the heating
zone, and touch the "Power" button to turn on the appliance. The digital tube displays “-”, and the
appliance enter standby state. Adjust the power level by sliding on the circular sliding control zone in a
clockwise direction, and it starts to work, and the water is heated, which means it works.
Installation Method
Trial Run
Instructions for Use
1.Make openings in the countertop according to the size shown below. Pay attention to the
difference in the sizes of openings when single and multiple units are installed.
2.The distance between the countertop and the partition should be no less than 160mm if no
electrical appliance such as disinfection cabinets is installed below. A vent at least 150cm²
(equivalent to 3 circular holes with a diameter of 80mm) should be opened at the back of the
cupboard for ventilation and heat dissipation of the induction hob.
3.A vent at least 150cm² (equivalent to 3 circular holes with a diameter of 80mm) should be
opened at the back of the cupboard and cuts of 400X120 should be made on the side panels
of the cupboard for ventilation and heat dissipation of the induction hob if electrical appliances
such as disinfection cabinets are installed below.
4.The induction hob should be equipped with a 10A socket, and the cross-sectional area of the
copper core wire introduced into the socket should be no less than 1.5mm².
5.It is recommended that the power cable of the induction hob be separately connected to a
small circuit breaker capable of carrying 20A to ensure the induction hob work normally at the
maximum power condition.
6.If the power plug cannot be reached after the hob is installed, it should be completed by a
switch with fixed wiring that conforms to the wiring regulations, by which the power is cut off in
case of maintenance or emergencies.
Power
Power level
Simmer
Fry
F
Circular sliding control zone
Timing Timer Lock

, it enters the “Fry” mode. “ ” will be displayed.
-8-
-7-
Level 0 1 2 3 4 5 6 7 8 9
Power 100 500 600 800 1000 1200 1400 1600 1800 2100 2100
Heating
modeIntermi
ttent
heating
No
heating
Simmer
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Contin
uous
heating
Fry
1.Operation panel: the complete appliance has an induction hob and buttons of power level,
timing and multiple function.
2.Power on: plug into the power and the appliance produces a beep. All digital tubes light up for
about 1 second, and the induction hob enters the standby state.
3.Standby: the induction hob enters the standby state after it powers on for 1 second. The
appliance enters the standby state after used and turned off, and the residual heat protection
stops.
4.Turn on:
4.1 Press the "Power" button under standby state to turn on the appliance.
4.2 After turned on, adjust the power level by sliding on the circular sliding control zone in a
clockwise direction, and it displays the corresponding power level and starts to heat up.
4.3 After turned on, press the "Simmer or Fry" button to enable the corresponding
function, and start heating, and corresponding power level is displayed.
4.4 The induction hob will be automatically turned off if it is not heated for 1 minute when
turned on.
5.Power level adjustment:
5.1 Raise (or lower) the power level by sliding on the circular sliding control zone in a
clockwise (or counter-clockwise) direction, and it has 1~9 levels.
5.2 The maximum power is 2100W.
5.3 Power of each level:
1.The above information may vary depending on pots used, only for reference.
2.Fry lasts for 10 minutes.
6.Simmer:
6.1 After the induction hob is turned on or when under work status, press the “Simmer”
6.2 The “Simmer” function is used after cooking.
6.3 It maintains warmth for 2 hours by default and then it stops maintaining warmth
automatically.
6.4 Under the “Simmer” mode, press the “Simmer” button again to exit the mode, and
the induction hob stops heating. In the “Simmer” mode, adjust the power level or
enable other functions, it will exit the “Simmer” mode and enter other states.
7.Fry:
7.1 After the induction hob is turned on or when under work status, press the “Fry” button
7.2 The “Fry” mode lasts for 10 minutes each time, and then it automatically exits this
mode and goes back to the power level of origin. If the origin power level is 0, it goes to
9th level by default.
7.3 Under the “Fry” mode, press the “Fry” button again to exit the mode. The induction
hob exits the “Fry” mode and goes back to the power level of origin. If the origin power
level is 0, it goes to 9th level by default.
8.Timer:
8.1 Under the “Simmer” mode, press the “Timer” button, the induction hob enters the
setting state, and the timer indicator lights up. Then, you can adjust the time duration by
sliding on the circular sliding control zone. The maximum time is 99 minutes.
8.2 Under the “Timer” mode, adjust the time by sliding on the circular sliding control zone in a
clockwise (or counter-clockwise) direction. After sliding a certain angle in a clockwise (or
counter-clockwise) direction, stop sliding and hold it for a long time to enter the quick
adjustment mode.
8.3 If there is no operation within 6 seconds under the timer setting state or the “Timer” button
is pressed after setting is finished, it automatically exits the setting state.
8.4 After time out, the induction hob is turned off and continues to beep for 30 seconds. Press
any button and stop beeping.
8.5 Press and hold the “Timer” button to quickly exit the manual timing state.
8.6 Adjusting the power level not affect the timing.
9.Timing by default: the heating time by default is 2 hours for all power levels (1~9) and then the
induction hob is turned off automatically. The timeout will be reset to 2 hours and restarted
after the power level is adjusted.
10.Turn off: press the “Power” button to directly turn off the induction hob when it is working.
11.Lock:
11.1 When the complete appliance is powered on, press and hold the “Lock” button to lock
buttons at the operation zone. All buttons except the “Power” button and the “Lock” button
cannot be operated. At the same time, the lights of buttons except the “Power” button and
the “Lock” button will go out.
11.2 Under the Lock state, press the "Power" button to turn off the induction hob. The Lock will
not be released after the induction hob is turned off. Under the power-on state, press and
hold the Lock button for 3 seconds to release the lock.
12.Residual heat indication: after cooking and the induction hob is turned off, if the temperature
of the panel in the heating zone is higher than 55℃, “ ”will be displayed, and if it is lower
than 45℃, the residual heat indication disappears.
13.After cooking and the induction hob is turned off, the fan will continue to run for 1 minute and
then stop.
14.Tips for no pot: if there is no pot after the induction hob is turned on, the power level will
be “ ” and 1 minute later, the induction hob will turn off automatically. “ ”will disappear
after a suitable pot is placed, and the corresponding power level will be displayed.
button , it enters the “Simmer” mode, and “ ” will be displayed.
F

-10-
-9-
Precautions for Use Instructions for Selection of Cookware
Electrical Wiring Diagram
★Please turn off the induction hob before unplugging it.
★ Use a dedicated power socket to ensure the power plug connects well with the socket.
★Make sure the cooktop and the bottom of the pot is clean and free of paper, cloth, etc. Make
sure the bottom of the pot is close to the cooktop.
★Please reserve radiation space according to the installation instructions, otherwise the
performance of the appliance may be damaged.
★keep the vents clear and free of any object. There are many live parts inside the induction
hob. Do not use metal rods or needles to touch the air entry and air vent to avoid electric
shock or damage to it.
★The induction hob should be placed properly and the vents should not be blocked. In
addition, and certain space for air circulation should be left to prevent damage to the power
tube due to high temperature of the hob.
★Do not place the induction hob near other high-temperature heat sources or in moist places
when using to protect it from high temperature or moisture.
★The voltage of the induction hob should be consistent with the rated voltage. Too high or too
low voltage will damage the induction hob. Use a voltage regulator to ensure that the voltage
meets the requirements if necessary.
Cleaning
★Please unplug the power plug from the power socket and let the panel cool down before
cleaning.
★Please clean it with mild detergent, and avoid using solvents such as strong acids and
alkalis; do not wipe it with gasoline, toluene and other organic solvents.
★Do not rinse it with water to avoid major failure or affecting the safety performance of the
product.
★If any plastic products, kitchen foil, sugar or sugary foods are melted off on the panel, please
clean them with a soft dry cloth immediately before the panel cools down to prevent damage
to it; it is forbidden to touch the panel with hands!
★Please handle the induction hob with care and do not shake it violently during cleaning and
maintenance.
★Regularly clean and maintain the induction hob to prevent insects or other foreign objects
from entering the fan and the induction hob, which will cause failure.
Improper
Aluminum and
copper pot Heat-resistant
glass pan Ceramic pot Uneven bottom Diameter less
than 140mm
Cookware with the bottom made of ceramic, heat-resistant glass, copper, aluminum and aluminum alloy or
a diameter less than 140mm.
Proper
Wok Stainless steel pot Frying pan Iron pot Cast iron pot
Iron (enamel, stainless steel, cast iron, etc.) cookware with a bottom diameter of 140mm to 260mm.
d
d
d
d
Please use cast iron cookware with a thickness of more than 2.5 mm because it
produces low electromagnetic noise and its thermal efficiency is equivalent to that
of a standard pot. Cookware with a composite bottom may produce harsh noises
during use due to gaps between the inner and outer layers of the bottom.
N(P1)
L(P2)
CN3
CN1
CN6
CN2P3 P4
Thermostat
Control board
Wire
coil Fan
2
2
5
Main board
Blue
Brown
L
NYellow and green
220-240V~/50Hz 10A
PE

-12-
-11-
Performance and Specification
Problem Solving Guide
Model C21FW.A Rated power input 2100W
Rated voltage 220-240V~ Rated frequency 50Hz
Length of power cable 1200mm Weight 4.1kg
Size of the complete appliance:
length(X)× width(Y)× height (Z)
Appearance Glass ceramics
300mmX490mmX56mm
Occurrence of the circumstances similar to the following does not mean failures of the
induction hob. Please check it independently before sending it for maintenance.
Warning:1.If the problems cannot be solved through the above checking, please call the
national service hotline of Fotile.
2.The appliance has hazardous voltage and pulsed high voltage. It is strictly forbidden
to disassemble it by unauthorized maintenance personnel!
3.If the power cord is damaged, it should be replaced by qualified personnel of the
service center of Fotile or similarly qualified persons in order to avoid a hazard.
Attached: Code of Failure
The induction hob does not beep
when it is plugged into the power
and the "Power" button indicator
does not light up
①Whether the power plug is properly connected
②Whether the switch, power socket, fuse or power cable
is damaged
③Whether there is power outage
Heating suddenly stops when in
use
①Whether the ambient temperature is too high
②Whether the air inlet/outlet is blocked
③Under the insulation state, it means it reaches the pre-set
temperature
④The protective device works. Confirm this after it cools
down for several minutes
Continuously emit short beep for
60 seconds as warning before
stopping
①Whether the pot is suitable
②Whether the pot is placed in the dead center on the
surface
③Whether the diameter of the pot bottom is larger than 12cm
Failure Checking and trouble shooting
Code Failure Description
Communication failure
E0 When the display panel cannot receive the communication
information of the power panel, E0 is displayed.
No cookware on the cooking
plate or the cookware is not
suitable for the induction hob
Check the cookware for 1 minute, and alarm, and shut down the
induction hob after 1 minute. The process of checking the
cookware can be automatically restored.
E1
Low voltage protection It automatically shuts down after 1 minute of failure, or it will
operate as usual after the voltage is normal.
E2
High voltage protection It automatically shuts down after 1 minute of failure, or it will
operate as usual after the voltage is normal.
E3
Disconnection of main sensor It cannot recover automatically, and it will automatically shut
down after 1 minute of failure.
E4
Short circuit of main sensor It cannot recover automatically, and it will automatically shut
down after 1 minute of failure.
E5
Open circuit of IGBT sensor It cannot recover automatically, and it will automatically shut
down after 1 minute of failure.
E6
Short circuit of IGBT sensor It cannot recover automatically, and it will automatically shut
down after 1 minute of failure.
E7
Protection for failure of
primary sensor It cannot recover automatically, and it will automatically shut
down after 1 minute of failure.
E8
Over-high temperature of
IGBT sensor It can recover automatically. During the failure, it recovers after
the over-temperature disappears.
E9

-14-
-13-
Customer Service
Explosive View Free warranty precautions:
1.In order to provide better service to consumers, the Company provide 5-year warranty
service for the complete appliance, unless otherwise specified in this Manual or
agreed in the purchase and sales contract.
2.Within the free warranty period, users should show the Three Guarantees certificate
of the product (the product warranty card provided by the Company randomly) when
repair is required. TheThree Guarantees period starts upon the receipt of the product.
Users shall properly keep the Three Guarantees certificate and the purchase invoice.
If Three Guarantees certificate is lost, the warranty period shall be calculated by post-
poning the production date for 3 months according to the product code.
3.The following items are not covered by the free warranty and repair will be charged on
condition that it is repairable and “Product Number” can be clearly identified on the
packing box or the label of the complete appliance:
◆Damage caused by consumers due to improper handling, installation, use, mainte-
nance and storage;
◆Damage caused by demolition by those who do not undertake Three Guarantees
maintenance;
◆Three Guarantees certificate and valid invoice are not available;
◆The model on the Three Guarantees certificate is different from that of the product
for maintenance or the model is altered;
◆Damage caused by force majeure;
◆All damages and losses caused by factors beyond the control of the Company such
as the product use environment (power supply, temperature, humidity, etc.), are not
within the scope of free warranty. The Company does not assume any responsibility.
4.Please contact the seller if the "Product Number" on the packaging boxes or the label
of the complete appliance cannot be clearly identified. The seller will provide the Three
Guarantees and other services according to relevant national regulations. The Com-
pany does not provide installation and commissioning, changing or refunding, and
maintenance services.
5.This product is only for sale and use in Chinese mainland.
In case of any abnormality during the use of the induction hob, please stop using it and unplug
the power cable. Please call local service hotline of Fotile.
Special note: for safety and proper operation, the installation and maintenance of the product
should be performed by qualified personnel assigned by the Company. If the product stops
work due to installation or maintenance by customer or others entrusted by customer and not
assigned by Fotile, the free maintenance and repair service will be inaccessible, even it is within
the warranty period.
Warning:
(1)Only those who are professionally trained and qualified in induction hob
maintenance can maintain the products. Other personnel should not maintain
the induction hob without permission to avoid serious consequences.
(2)Thermally conductive silicone grease should be applied to the fuse after the
induction hob is disassembled to ensure its effectiveness.
Micro-crystal plate
Coil components
EMC plate bracket
Main panel
Support of display panel
Display panel
Line pressing board
Supprot of power cable
EMC plate Spring
Power cord
Filtering unit
Bottom shell
Fan
Support of micro-crystal plate
Bottom shell of burner
Temperature measurement components

-16-
-15-
Warranty Terms & Conditions
Terms & Condition of Warranty
1. This warranty is valid only if the warranty card is completed and returned to FOTILE dealer within 14 days from date of
purchase.
2. This warranty is effective for productspurchased from authorized dealers of FOTILE.
3. The warranty card is non-transferable.
4. The customer will operate the equipment in the environment conforming to specification, following all operating and routine
maintenance procedures specified in the documentation or user manual provided.
5. The warranty is against defective parts and manufacturing fault only. FOTILE shall at sole discretion either repair the product
or replace it with the equivalent product. FOTILE may use new and/ or reconditioned parts made by various manufacturers
in performing warranty. In the case of repair or replacement, FOTILE shall own all the parts removed from the product.
6. The customer shall not allow the product to be repaired by any party other than FOTILE’s appointed technician. Our
technician has the right to impose service charge(s) to decline (deny or reject) repair of the product in the event the customer
fails to present the warranty card when servicing is required.
7. Warranty period: one year for hood and three-year forits motor, one year for hob, oven, sterilizer and Microwave oven.
Warranty Exclusions
1. Damage resulting fromnormal wearandtearitems (such as light bulb, filter, flexible hose, rubber gasket etc.) .
2. Damage on external finishing (discoloring after prolong usage), accessories, external, removable and/or breakable items (i.e.
glass door, tray, burner grid, rotisserie kit, batteries, knobs, oil cup, end cap, evaporator pan, strainer, enameled/ chromes/
stainless steel surface/finishing) .
3. Damage resulting from the act of neglect ormisuse or default or unauthorized service, transportation, improper installation,
disassembly, alteration and modification by anyunauthorized party.
4. Damage caused directly or indirectly by acts of Government, strikes, lockout, fire explosion, attack of household pests, act
of God, lightning, flood, pollution or any cause beyond the control of FOTILE dealer.
5. Abnormal voltage or the use of a generatorand/orused not in accordance to the instruction manuals.
1
Warranty Card
Warranty Card
Important: The warranty is valid only if the warranty card is completed and send back to FOTILE dealer 14 days from date of purchase.
(This portion to be mailed)
Customer Detail
Products Details(Please √Where Applicable)
Name:
Address:
Tel:
Owner's Signature:
Mobile:Email:
No :
PurchaseDetail
Authorized dealer's stamp
Dealer's Invoice No.:
Guarantee Commence from:
Date of Purchase
FOTILE Invoice No.:
DateMonth Year
Hood
Hob
Oven
Sterilizer
Model
Microwave oven
Model
ModelModel
Model
Customer Detail
Products Details(Please √Where Applicable)
Name:
Address:
Tel:
Owner's Signature:
Mobile:Email:
No :
PurchaseDetail
Authorized dealer's stamp
Dealer's Invoice No.:
Guarantee Commence from:
Date of Purchase
FOTILE Invoice No.:
DateMonth Year
Hood
Hob
Oven
Sterilizer
Model
Microwave oven
Model
ModelModel
Model
(This portion to be retained by Owner)
2


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