Garland Tim Horton's User manual

1
IMPORTANT INFORMATION
READ BEFORE USE
PLEASE SAVE THESE INSTRUCTIONS
Installation and operating instructions
Tim Horton’s Combination Oven
Users are cautioned that maintenance and repairs should be performed by a Garland authorized service agent using
genuine Garland replacement parts. Garland will have no obligation with respect to any product that has been
improperly installed, adjusted, operated or not maintained in accordance with national and local codes or installation
instructions provided with the product, or any product that has its serial number defaced, obliterated or removed, or
whichhasbeenmodifiedorrepairedusingunauthorizedpartsorbyunauthorizedserviceagents.Foralistofauthorized
service agents, please refer to the Garland Group Web site at www.garland-group.com. The information contained
herein ( including design and parts specifications ) may be superseded and is subject to change without notice.

2
1 Introduction........................................................2
2 Safety instructions.............................................3
3 Installation instructions......................................6
4 Main features ....................................................8
5 Operating instructions: ....................................10
6 MenuKey™: Changing Icon pad programs ..... 11
7 Daily cleaning..................................................12
8 Problem solving...............................................13
9 Technical specification ....................................13
a) Do not attempt to operate this oven with the
door open since open-door operation can result
in harmful exposure to microwave energy. It is
important not to defeat or tamper with the
safety interlocks.
b) Do not place any object between the oven front
face and the door or allow soil or cleaner
residue to accumalate on sealing surfaces.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
c) Do not operate the oven if it is damaged.
It is particularly important that the oven
door close properly and that there is no
damage to the (1) door ( bent )
(2) hinges and latches ( broken or
loosened )
(3) door seals and sealing surfaces.
d) The oven should not be adjusted or
repaired by anyone except properly
qualified service personnel
PLEASE READ THE FOLLOWING
SAFETY INSTRUCTIONS CAREFULLY

3
When using electrical appliances basic safety precau-
tions should be followed, including the following:
WARNING To reduce the risk of burns, electric shock,
fire, injury to persons, or exposure to excessive
microwave energy:
1. Read all instructions before using the appliance.
2. Read and follow the specific “PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” FOUND ON
PAGE 2.
3. This appliance must be grounded. Connect only to
a properly grounded outlet.
See “GROUNDING INSTRUCTIONS” found on page 4.
4. Install or locate this appliance only in accordance
with the provided installation instructions
5. Some products such as whole eggs and sealed
containers — for example, closed jars — may ex-
plode and should not be heated in this oven.
6. Use this appliance only for its intended use as
described in the manual. Do not use corrosive
chemicals or vapors in this appliance. This type of
oven is specifically designed to heat, cook or dry
food. It is not designed for industrial or laboratory use.
7. This appliance should not be used by children.
8. Do not operate this appliance if it has a damaged
cord or plug, if it is not working properly, or if it has
been damaged or dropped.
9. This appliance should be serviced only by qualified
service personnel. Contact the nearest authorized
service facility for examination, repair or adjustment.
10 Do not cover or block any openings on the appli-
ance including air vents/filters and steam outlet.
11 Do not store this appliance outdoors. Do not use
this product near water —– for example, near a
kitchen sink, in a wet basement, or near a swimming
pool, and the like.
12. Do not immerse the cord or plug in water.
13. Keep the cord away from heated surfaces.
14. Do not let cord hang over edge of table or coun-
ter.
15. Either:
i)When cleaning surfaces of door and oven that
comes together on closing the door, use only
mild non-abrasive soaps, or detergents applied
with a sponge or soft cloth.
ii)When separate cleaning instructions are
provided, see door surface cleaning instructions
on page 15.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
iii) If materials inside the oven should ignite, keep
oven door closed, turn oven off, and disconnect
the power cord , or shut off power at the fuse or
circuit breaker panel.
iv) Do not use the cavity for storage purposes. Do
not leave paper products, cooking utensils or
food in the cavity when not in use.
17. DO NOT operate using microwave only or
combination function without food or liquid inside the
oven as this may result in overheating and may cause
damage.
18. NEVER remove the exterior of the oven.
19. NEVER remove any fixed internal parts of the
oven.
20. NEVER tamper with the control panel, door, seals,
or any other part oven.
21. DO NOT obstruct air vents/filters or steam outlet.
22. NEVER hang dish towels or cloths on any part of
the oven.
23. If the door seals are damaged, the oven must be
repaired by an approved Service Agent.
24. If the power cable is damaged in any way it MUST
be replaced by an approved Service Agent.
25. When handling hot liquids, foods, and containers,
care should be taken to avoid scalds and burns.
26. When heating liquids using microwave only or
combination function, the contents should be stirred
prior to heating to avoid eruptive boiling.
27. Feeding bottles and baby food jars should be
opened when heating, the contents stirred or shaken
and the temperature checked prior to consumption to
avoid burns.
28. Never use the oven to heat alcohol, e.g. brandy,
rum etc. Also, food containing alcohol can more easily
catch fire if overheated.
29. Never attempt to deep fry in the oven.
16. To reduce risk of fire in the cavity:
i) Do not overcook food. Carefully attend
appliance if paper, plastic or other
combustible materials are placed inside the
oven to facilitate cooking.
ii) Remove wire twist-ties from paper or plastic
bags before placing bag in oven.
IMPORTANT
Garland Mealstream Series 5 oven will accomodate ½
size bun/sheet pans. Metal sheet pans may be used
when placed on the special vitreous enamel shelf rails
ONLY, either in ‘Convection only’ mode or ‘Microwave/
Convection’ mode.
Place only microwave safe containers on bottom of
oven DO NOT place metal trays or containers on the
BOTTOM of the oven as arcing may occur.
When using 2 metal sheet pans in ‘Microwave/
convection’ mode, rotate pans halfway through the
cooking cycle to ensure microwave energy completely
and evenly reaches each tray. A single tray will not need
rotation.

4
For all cord connected appliances:
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord
having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly
installed and grounded.
WARNING — Improper use of the grounding can result in the risk of electric shock.
Consult a qualified electrician or Serviceman if the grounding instructions are not completely understood or
if doubt exists as to whether the appliance is properly grounded.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
For a permanently connected appliance:
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded, metallic, permanent wiring system, or an equipment
grounding conductor should be run with the circuit conductors and connected to the equipment grounding
terminal or lead on the appliance.
ELECTRICAL INSTALLATION
In case of Radio or Television Interference
This equipment generates and uses radio frequency energy and if not
installed and operated correctly, in strict accordance with the manufacturer’s
instructions, may cause harmful interference to authorized radio
communication services.
It has been type tested and found to comply with the limits for Part 18.307
conducted emissions for non-consumer equipment and Part 18.309 radiated
emissions, which are designed to provide reasonable protection against
such interference. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
1) Re-orientate the receiving antenna.
2) Relocate the microwave with respect to the receiver.
3) Plug the microwave into a different outlet so that the receiver and
microwave are on different branch circuits.
If necessary the user should consult the dealer or an experienced radio/
television technician for additional suggestions.
Note: Modifications should only be carried out by the manufacturer or
authorized representative to ensure continuing conformance.

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1. Read this manual before using your oven.
2. As with all electrical appliances, it is wise to have the electrical connections
inspected periodically.
3. The oven interior and door seals should be cleaned frequently, following the
instructions described in the CLEANING section.
4. There is no need to switch off your oven after each function but remember to switch
off at the end of the day or period of operation.
5. Microwave energy should not be used to dry linen or warm plates.
6. As with any cooking appliance, care should be taken to avoid combustion of the
items within the oven.
PRECAUTIONS TO BE OBSERVED
7. Ensure food is placed in the centre of the oven cavity for best results.
8. When using the microwave only function, cover the food to prevent splashing the
walls of the cavity.
9. Food in combustible plastic or paper containers should only be used in microwave
only function and checked frequently to avoid the possibility of ignition.
10. Items should be unwrapped when using convection and combination functions.
11. Eggs and whole hard-boiled eggs should not be heated using the microwave or
combination function as they may explode.
12. Food with a skin, e.g. potatoes, apples, sausages etc. should be pierced before
heating.
13. Food should not be heated in a completely sealed container as the build-up of
steam may cause it to explode.
14. Excess fat should be removed during ‘roasting’ and before lifting heavy containers
from the oven.
15. In the event of glass breaking or shattering within the oven, ensure that food is
totally free of glass particles. If in doubt, dispose of any food that was in the oven at
the time of the breakage.
If smoke is observed:
Switch off
Isolate from the electrical supply
Keep door the closed to stifle any flames

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Remove packing material and protective film from the oven.
LOCATIONAND POSITIONING
Check for obvious signs of transit damage.
If necessary, inform the freight company IMMEDIATELY.
Choose a site away from major heat sources.
DO NOT position so that hot air is drawn in from fryers, grills,
griddles, etc.
A heat barrier to the height of the oven must be installed if sited next
to a burner, stove or range.
Note:
The air intake is located
under each side of the oven,
even with the clearance
specified below it is
important that airflow is as
cool as possible and not pre-
heated by other appliances
such as fryers, grills and
griddles as this will
deteriorate the life and
performance of the oven.
Place the oven on a flat surface that is LEVEL, STRONG and
STABLE.
Allow a minimum clearance of 2 inches (50mm) to the rear, top and
each side to allow air to circulate freely.
The air intake is located under each side of the oven, even with the
clearance specified above, it is important that airflow is as cool as
possible and not pre heated by other appliances such as fryers, grills
or griddles.
Allow a minimum of 2 inches (50mm) clearance above the oven for
hot air to escape.
Allow sufficient clearance, 16 inches (400mm) in front of the oven for
the door to open fully
Do not affix labels/stickers to oven other than those applied by the
manufacturer
WARNING:
Check that the
AIR FILTERS are in place
prior to operation
( see Main Features )
Do not stack the oven
directly on top of another.
Use a separate shelf or
double tiered stand.
Note the
minimum
recommended
clearance
required for
air flow
INSTALLATION

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Manufacturer’s instructions should be checked to determine the suitability of individual
containers or utensils using each of the cooking functions.
The following chart provides general guidelines:
SUITABLE COOKING UTENSILS
Heat resistant containers
Metallic Trays
Plastic containers
Disposables
Other utensils
Do not use items with metallic
decoration.
Metallic trays may only be used
when placed between the vitreous
runners on each side of the oven
cavity ( See note )
Dual-ovenable plastic containers
(uptocertain temperatures) arenow
available.
Check manufacturer’s instructions
before use
Cling film should not come into
contact with food.
No kitchen utensil should be left in
food while it is cooking
Toughened glass
Vitreous ceramics
Earthenware
(porcelain, crockery, china etc.)
Metallic trays (on oven runners)
DO NOT USE ANY OTHER
METAL CONTAINERS
Rigid, boilable, plastic
containers
Combustibles (paper, card, etc)
Microwave-suitable cling film
Tie tags
Cutlery
Temperature probes
combination
convection only
microwave only
IMPORTANT
Garland Mealstream Series 5 oven will accomodate ½ size bun/sheet pans. Metal sheet
pans may be used when placed on the special vitreous enamel shelf rails ONLY, either in
‘Convection only’ mode or’Microwave/Convection’ mode.
Place only microwave safe containers on bottom of oven DO NOT place metal trays or
containers on the BOTTOM of the oven as arcing may occur.
When using 2 metal sheet pans in ‘Microwave/Convection’ mode, rotate pans halfway
through the cooking cycle to ensure microwave energy completely and evenly reaches
each tray. A single tray will not need rotation.

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AIR OUTLETS
These vents on the side and rear panels enable air
which has been used to cool internal components to
escape. It will not allow microwave energy to escape
into the environment. They must be kept free from
obstruction.
OVEN CAVITY
The cavity is constructed mainly from stainless steel
and vitreous enamelled panel on the door. It must
be kept clean ( See CLEANING page 12 ).
CONVECTION FAN
The fan draws air over the heating elements and
into the cavity over the edges of the rear baffle plate,
producing perfect heat distribution for combination
cooking. The metal grill covering the fan must be
kept clean and free of debris (See CLEANING )
AIR INLET FILTERS (LEFT & RIGHT)
Situated at the left and right hand side of the base at
the front. These are part of the ventilation system
and must be kept free of obstruction and cleaned on
a daily basis.
DOOR HANDLE
This is a rigid bar which is pulled downwards and
towards you to open.
CONTROL PANEL
See page 9/10.
ON/OFF SWITCH
When switched ON, the control panel will illuminate.
The fan and ventilation system will also operate.
RATING PLATE
Found on the rear panel, this states the serial
number, model type, electrical specifications and
Garland’s address and telephone number.
DOOR
This is a precision-made energy barrier with three
microwave safety interlocks. It must be kept clean
(see CLEANING section ). The door should NOT be
used to support heavy dishes.
DOOR SEALS
These ensure a tight seal around the door. They
should be kept clean and checked regularly for signs
of damage. At the first sign of wear they should be
replaced by a Garland approved Service Agent.
TEMPERATURE SENSOR
This monitors the temperature inside the oven. Care
should be taken when cleaning to prevent damage.
STEAM VENT (on rear of oven )
This enables steam to escape and prevents build up
of condensation. It will not allow microwave energy
to escape.
EXTERNAL STEAM OUTLET ( on rear of oven )
Allows steam from the interior of the oven to escape.
MenuKey™
Allocates cook programs to the numbered Icon Pads
(See page 11 on how to use the MenuKey™)
3
4
6
5
2
1
78
9
11
1
2
3
4
5
7
8
9
10
11
12
MAIN FEATURES
13
10
12 13
6
14
14

9
ICON PADS
There are 19 Pre-programed pads.
MenuKey™
Changes all the pre-programed Icon Pads at the turn of
a key.
(See Page 11 for MenuKey™procedure)
PREHEAT
Starts the oven and preheats the cavity to the average
temperature setting of the vend programs.
A flashing ‘H’ in the Display window indicates the oven
is On and heating up. When the oven is at cooking
temperature ‘H’ shows continiously.
FULL & HALF BATCH PADS
These pads start the cooking program selected with the
numbered Icon pad and automatically change the
program for a half batch or full batch in the oven.
CANCEL PAD
Cancels all timed cooking cycles, pre-programmed
operations and stops the microwave energy. It does not
alter the oven temperature. If the oven is hot, food will
continue to cook and should be removed from the oven
immediately. This pad will also cancel any incorrect
operations.
PREHEAT PAD
Starts the oven and preheats the cavity to the average
program temperature.
DISPLAY
TIME:
Shows the cook program time remaining counts down in
1 second steps during a cooking cycle.
ERROR MESSAGES:
See PROBLEM SOLVING Page 13.
MenuKey™:
Indicates the Key information see Page11.
MULTI-STAGE INDICATOR
Indicates the current stage in a multi-stage cooking
program.
CONTROL PANEL
PREHEAT PAD
CANCEL PAD
DISPLAY
MULTI-STAGE
INDICATOR
DISPLAY
HALF BATCH FULL BATCH
ICON PADS (19)
MenuKey™

10
OPERATING INSTRUCTIONS:
The ‘H’ in the display will flash to show
the oven is warming up.
When the H stops flashing the oven is
ready to cook.
Note:
The oven cavity may take up to 15 minutes to
reach cooking temperature from a cold start.
1
2
WARNING:
DO NOT APPLY MICROWAVE ENERGY WHEN OVEN IS EMPTY
DO NOT USE THE OVEN WITHOUT
CLEAN AIR FILTERS IN POSITION
To familiarize yourself with the controls place a bowl
containing approximately 2.5 pints of water in the oven.
3Taking all the necessary precautions to ensure you do not burn yourself,
place the food into the cavity and close the door.
Always keep the period that the door is open to a minimum.
The display confirms the program
number selected.
SELECT THE ICON PROGRAM NUMBER PAD
TO STOP THE COOK
PROGRAM
The program may be
stopped at any time
by pressing the
CANCEL PAD
WARNING:
The oven stays HOT when the door is opened or when the cooking
program is cancelled. The oven will remain at cooking temperature and
the food inside the oven will continue to cook
Press the Preheat Pad to heat the
oven to cooking temperature.
PRE-HEAT
PLACE FOOD IN THE HOT OVEN
PAUSE
A cook program may be
interrupted by opening the oven
door.
On opening the door the timer
will be held at this point and the
display will flash to indicate an
interrupted cycle.
TO CONTINUE the cycle close
the door, an audible warning
sounds as a reminder to press
any icon pad to restart the timer.
E1 ERROR DISPLAY
If the door is open for more than
15 seconds the display will
show an E1 error. Close the
door and continue as above.
Note:The oven will stay HOT
example: Icon Program 4
The timer then counts down the
cooking time.
When the remaining time reaches
zero the Program number flashes
and an audible signal will be given.
Remove the food from the cavity.
The first cook program stage lights.
4
TO START COOKING SELECT
THE HALF OR FULL BATCH PAD
SWITCH THE OVEN ON
The display shows the Key code for
the MenuKey™ ( See Page 10 ).
5
example: Key Code 1
6To continue cooking other food
products repeat steps 3-5.
PREHEAT
The PREHEAT pad switches the
convection heaters on and heats
the oven to cook temperature.
Pressing PREHEAT again
switches the heaters off.

11
MenuKey™ : CHANGING VEND PAD PROGRAMS
1
2
3
Lift the MenuKey™ cover in the
top panel of the oven.and put
the key in the keyhole
Turn the key clockwise to the
stop ( ¼ turn ).
Do not remove the key at this
stage.
The MenuKey™ System automatically changes all the cooking
programs on the numbered Icon pads with the turn of a key.
To change the menus on the oven:
Ensure the power switch is off.
Switch the power switch to on.
The oven will now go through
the program download
sequence by displaying the
following
The Key Code
The number of programs and
each program number on the
key.
When the display shows 00:00,
the cavity lights up and the fans
start.
Remove the key and close the
cover and the oven is ready to
use with the new programs.
To confirm the download is successful
Switch off the oven.
Switch on and the display briefly will show the following:
1. The model number.
2. The new key code
3. 0:00 (oven ready to use)
example:
Key code01
example:
38 programs

12
For the oven to operate at peak efficiency, the cavity, door and air filters must be kept clean.
A daily cleaning routine will ensure that you comply with the required hygiene standards and will
help to maintain and prolong the efficiency of your oven.
Follow the SAFETY INSTRUCTIONS at the beginning of this manual.
•ALWAYS switch off at the electrical supply and allow oven
to cool for at least 20 minutes before cleaning
•As required wipe out spillages with disposable paper wipes
•NEVER use steel wool, knives or harsh abrasives on any
part of the oven
As with all electrical appliances, it is wise to have the
electrical connections inspected periodically.
Faults arising from neglect or
misuse including use without clean
filters in place are not covered by
the guarantee. Service visits as a
result of such faults will be
chargeable.
1. Remove the air filters from each side of the oven by
sliding the filter out from the front.
2. Wash in clean, warm soapy water, rinse and pat dry.
Slide back into position through slots.
Cleaning the oven cavity and door
1 Remove food particles from the gap between the rear baffle
plate and the floor of the oven with a clean, dry brush.
( Location A )
Remove food particles from between the inside edge of the
door and the front of the oven floor using a clean, dry brush.
( Location B )
2. Apply non-caustic oven cleaner to interior surfaces
except door seals. Leave for the recommended
time. Wash off using a clean cloth and plenty of
clean, warm water. Dry using a fresh, clean cloth.
(Note: the small perforated cylinder is the tempera-
ture sensor)
3. Wipe hinges with a clean, damp cloth.
DO NOT apply lubricating oil.
4. Wipe door seals carefully with a clean damp cloth.
Examine for signs of wear or damage.
Cleaning the control panel and exterior surfaces
1. Switch on oven with microwave power only (without heat).
2. Place a container of water ( 2.5 pints, 1.5 litres) into the
centre of the oven cavity.
3. Set microwave power to 100%.
4. Set timer to 30 minutes and press start button.
At end of steam cycle, wipe out cavity with a clean cloth.
DO NOT USE THE OVEN WITHOUT
CLEAN AIR FILTERS IN POSITION
Hints and Tips for stubborn stains in the oven cavity
Wipe down regularly with a damp cloth. If the door seals are damaged ,the oven
must be repaired by an approved Servicer.
A
B
Door
seal
Baffle
plate
CLEANING

13
Please remember - No servicing or repairs should be carried out
other than by an approved Service Agent
Technical Specifications
Height
( inches ) Width ( inches ) Depth ( inches )
29.530.0 25.0
Microwave
Power output
( watts )
Convection
Power output
( kw )
1425 3.0
Wt.
( lb.s)
198
FCC ID PCV CTM3246015A
FCC ID PCV CTM3206015A
Pt No. 32Z3445 Issue 01
Manufacturers recommended
clearances 31.532.0 25.0
Power supply ( See Product Rating Label )
2P & G 240V ac 60Hz 25Amp
208V ac 60Hz 30amp
CTM3246015A
CTM3206015A
Service RequiredModel No.
External Dimensions
Error code display
The Mealstream will identify some of the most common problems by flashing an error
message code in the time display window.
Error code display Fault Recommended action
Oven not heating up to
temperature
Possible component failure
Door not fully shut.
Possible electrical fault
Oven has overheated
No Program has been assigned to this
Icon pad
Close door fully.
Call Service Agency.
Clean air filter and vents
Leave oven switched on but not cooking
for 4-5 minutes.
Switch off and do not use
ISOLATE FROM ELECTRICAL-SUPPLY
Call Service Agency.
Remove food.
Wait until ‘H’ light stops flashing in the
display and stays illuminated
Check the fuse/circuit breakers and
electrical supply (this should be carried
out by a qualified electrician).
PROBLEM SOLVING
Oven cavity is overheating
Possible component failure
Oven is not at correct temperature
The oven is switched on but the control
panel does not illuminate and fans do
not operate
Switch off and do not use
ISOLATE FROM ELECTRICAL-SUPPLY
Call Service Agency.
Press a pad with the required cook
program