Gazelle G9710 User manual

Pocket Thermography Camera User Manual
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Legal Information
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the company website.
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
Trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND
"WITH ALL FAULTS AND ERRORS". OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL OUR COMPANY BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF
OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: Due to the device size limit, the above statement may not be disclaimed on the device.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed under the Directive 2014/30/EU (EMCD), Directive 2014/35/EU (LVD),
Directive 2011/65/EU (RoHS).
This product and - if applicable - the supplied accessories too are marked with
"UKCA" and comply therefore with the following directives: Radio Equipment
Regulations 2017, Electromagnetic Compatibility Regulations 2016, Electrical
Equipment (Safety) Regulations 2016, the Restriction of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.
Restrictions in the 5 GHz band:
According to Article 10 (10) of Directive 2014/53/EU, when operating in the 5150

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to 5350 MHz frequency range, this device is restricted to indoor use in: Austria
(AT), Belgium (BE), Bulgaria (BG), Croatia (HR), Cyprus (CY), the Czech Republic
(CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE), Greece
(EL), Hungary (HU), Iceland (IS), Ireland (IE), Italy (IT), Latvia (LV), Liechtenstein
(LI), Lithuania (LT), Luxembourg (LU), Malta (MT), Netherlands (NL), Northern
Ireland (UK(NI)), Norway (NO), Poland (PL), Portugal (PT), Romania (RO), Slovakia
(SK), Slovenia (SI), Spain (ES), Sweden (SE), Switzerland (CH), and Turkey (TR).
In accordance with the Radio Equipment Regulations 2017 in the UK, the device
working in the 5150 to 5350 MHz frequency range is restricted to indoor use in
the United Kingdom.
Frequency Bands and Power (for CE/UKCA)
The frequency bands and modes and transmitting power (radiated and/or
conducted) nominal limits applicable to the following radio equipment are as
follows:
Wi-Fi: 2.4 GHz (2.4 GHz to 2.4835 GHz): 20 dBm; 5 GHz (5.15 GHz to 5.25 GHz):
23 dBm; 5 GHz (5.25 GHz to 5.35 GHz): 23 dBm; 5 GHz (5.47 GHz to 5.725GHz):
23 dBm; 5 GHz (5.725 GHz to 5.85 GHz): 14 dBm
Bluetooth: 2,4 GHz (2.4 GHz to 2.4835 GHz): 20 dBm
Use the power adapter provided by a qualified manufacturer. Refer to the
product specification for detailed power requirements.
Use the battery provided by a qualified manufacturer. Refer to the product
specification for detailed battery requirements.
Directive 2012/19/EU (WEEE Directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info
According to the Waste Electrical and Electronic Equipment Regulations 2013:
Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the United Kingdom. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
Directive 2006/66/EC and its amendment 2013/56/EU (Battery Directive): This
product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering
to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more
information see: www.recyclethis.info

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According to the Batteries and Accumulators (Placing on the Market) Regulations
2008 and the Waste Batteries and Accumulators Regulations 2009: This product
contains a battery that cannot be disposed of as unsorted municipal waste in the
United Kingdom. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering
to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more
information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-003 (B)/NMB-003 (B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment.
ce matériel est conforme aux limites de dose d'exposition aux rayonnements, CNR-102 énoncée
dans un autre environnement.
(i) The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems;
(ii) The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725
MHz shall comply with the e.i.r.p. limit; and
(iii) The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply
with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.
(i) Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une
utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de
satellites mobiles utilisant les mêmes canaux.
(ii) Le gain d'antenne maximal autorisé pour les appareils dans les bandes 5250-5350 MHz et 5470-
5725 MHz doivent respecter le pire limiter; et
(iii) Le gain d'antenne maximal autorisé pour les appareils dans la bande 5725-5825 MHz doivent
respecter le pire limites spécifiées pour le point-à-point et l'exploitation non point à point, le cas
échéant.

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KC
B급기기: 이기기는 가정용(B급) 전자파적합기기로써 주로 가정에서 사용하는 것을
목적으로 하며, 모든 지역에서 사용할 수있습니다.

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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Danger
Indicates a hazardous situation which, if not avoided, will or could
result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.

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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss.
Laws and Regulations
●Use of the product must be in strict compliance with the local electrical safety regulations.
Transportation
●Keep the device in original or similar packaging while transporting it.
●Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need
to return the device to the factory with the original wrapper. Transportation without the
original wrapper may result in damage on the device and the company shall not take any
responsibilities.
●DO NOT drop the product or subject it to physical shock. Keep the device away from magnetic
interference.
Power Supply
●Input voltage should meet the Limited Power Source (3.85 VDC, 570 mA) according to the
IEC62368 standard. Please refer to technical specifications for detailed information.
●Make sure the plug is properly connected to the power socket.
●DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards
caused by overload.
●Use the power adapter provided by a qualified manufacturer. Refer to the product specification
for detailed power requirements.
Battery
●Improper use or replacement of the battery may result in explosion hazard. Replace with the
same or equivalent type only. Dispose of used batteries in conformance with the instructions
provided by the battery manufacturer.
●The built-in battery cannot be dismantled. Please contact the manufacture for repair if
necessary.
●For long-term storage of the battery, make sure it is fully charged every half year to ensure the
battery quality. Otherwise, damage may occur.
●Use the battery provided by a qualified manufacturer. Refer to the product specification for
detailed battery requirements.
●DO NOT charge other battery types with the supplied charger. Confirm there is no flammable
material within 2 m of the charger during charging.
●DO NOT place the battery near heating or fire source. Avoid direct sunlight.
●DO NOT swallow the battery to avoid chemical burns.
●DO NOT place the battery in the reach of children.
●When the device is powered off and the RTC battery is full, the time settings can be kept for 6
months.

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●In the first use, charge the device for more than 2.5 hours in the power-off status.
●The lithium battery voltage is 3.85 V, and the battery capacity is 2100 mAh.
●The battery is certified by UL2054.
Maintenance
●If the product does not work properly, please contact your dealer or the nearest service center.
We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
●A few device components (e.g., electrolytic capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
●Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
●If the equipment is used in a manner not specified by the manufacturer, the protection
provided by the device may be impaired.
●Please notice that the current limit of USB 3.0 PowerShare port may vary with the PC brand,
which is likely to result in incompatibility issue. Therefore, it’s advised to use regular USB 3.0 or
USB 2.0 port if the USB device fails to be recognized by PC via USB 3.0 PowerShare port.
●Your camera will periodically perform a self-calibration to optimize image quality and
measurement accuracy. In this process, the image will pause briefly and you will hear a “click”
as a shutter moves in front of the detector. The self-calibration will be more frequent during
start up or in very cold or hot environments. This is a normal part of operation to ensure
optimum performance for your camera.
Calibration Service
●We recommend you send the device back for calibration once a year, and please contact the
local dealer for the information on maintenance points.
Using Environment
●Make sure the running environment meets the requirement of the device. The operating
temperature shall be -10 °C to 50 °C (14 °F to 122 °F), and the operating humidity shall be 95%
or less.
●This device can only be safely used in the region below 2000 meters above the sea level.
●Place the device in a dry and well-ventilated environment.
●DO NOT expose the device to high electromagnetic radiation or dusty environments.
●DO NOT aim the lens at the sun or any other bright light.
●When any laser equipment is in use, make sure that the device lens is not exposed to the laser
beam, or it may burn out.
●DO NOT aim the lens at the sun or any other bright light.
●The device is suitable for indoor and outdoor uses, but do not expose it in wet conditions.
●The level of protection is IP 54.
●The pollution degree is 2.
Emergency
●If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the
power cable, and contact the service center.

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COMPLIANCE NOTICE: The thermal series products might be subject to export controls in various
countries or regions, including without limitation, the United States, European Union, United
Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your
professional legal or compliance expert or local government authorities for any necessary export
license requirements if you intend to transfer, export, re-export the thermal series products
between different countries.

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Contents
Chapter 1 Overview................................................................................................................... 1
1.1 Device Description.................................................................................................................1
1.2 Main Function........................................................................................................................1
1.3 Appearance............................................................................................................................2
Chapter 2 Preparation ............................................................................................................... 4
2.1 Charge Device ........................................................................................................................4
2.2 Power On/Off ........................................................................................................................4
2.2.1 Set Auto Power-off Duration .....................................................................................4
2.3 Operation Method ................................................................................................................4
2.4 Menu Description..................................................................................................................4
Chapter 3 Display Settings ......................................................................................................... 6
3.1 Set Screen Brightness............................................................................................................6
3.2 Set Display Mode...................................................................................................................6
3.3 Set Palettes............................................................................................................................8
3.4 Adjust Digital Zoom...............................................................................................................9
3.5 Display OSD Info....................................................................................................................9
Chapter 4 Temperature Measurement..................................................................................... 10
4.1 Set Thermography Parameters...........................................................................................10
4.1.1 Set Unit .....................................................................................................................10
4.2 Set Level & Span ..................................................................................................................11
4.3 Set Thermography Rule.......................................................................................................11
4.4 Set Temperature Alarm.......................................................................................................12
Chapter 5 Picture and Video .................................................................................................... 13
5.1 Capture Picture....................................................................................................................13
5.2 Record Video .......................................................................................................................13
5.3 Manage Albums...................................................................................................................14
5.4 View Recorded Files ............................................................................................................15
5.5 Manage Files........................................................................................................................16
5.6 Export Files ..........................................................................................................................18

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Chapter 6 Connect Bluetooth................................................................................................... 19
Chapter 7 Set LED Light............................................................................................................ 20
Chapter 8 Cast Screen.............................................................................................................. 21
Chapter 9 Set Macro Mode...................................................................................................... 22
Chapter 10 Thermal View APP Connection............................................................................... 23
10.1 Connect via Wi-Fi...............................................................................................................23
10.2 Connect via Hotspot..........................................................................................................24
Chapter 11 Maintenance ......................................................................................................... 25
11.1 View Device Information ..................................................................................................25
11.2 Set Date and Time .............................................................................................................25
11.3 Upgrade Device .................................................................................................................25
11.4 Restore Device...................................................................................................................25
Chapter 12 Appendix............................................................................................................... 26
12.1 Common Material Emissivity Reference ..........................................................................26

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Chapter 1 Overview
1.1 Device Description
The handheld thermography camera is a device with both optical images and thermal images. It
can do thermography, video recording, snapshot capturing, alarm, and it can connect to Wi-Fi,
hotspot and Bluetooth. The built-in high-sensitivity IR detector and high-performance sensor
detects the variation of temperature and measure the real-time temperature. The temperature
measurement range is -20 °C to 400 °C (-4 °F to 752 °F), with the accuracy of ± 2 °C (± 3.6 °F) or 2%
when the ambient temperature is 15 °C to 35 °C (59 °F to 95 °F) and the object temperature is
above 0 °C (32 °F).
The device is easy to use, and adopts ergonomic design. It is widely used for building inspection,
HVAC, as well as electrical and mechanical equipment maintenance.
1.2 Main Function
Thermography
Device detects the real-time temperature, and displays it on the screen.
Fusion
Device can display fusion of thermal view and optical view.
Palette and Alarm
Device supports multiple palettes, and you can set the palette mode according to the alarm
function.
Client Software Connection
You can view live view, capture snapshots, record videos via the App on your phone. You can also
analyze pictures offline, generate and share a report via the App.
And you can download the software client to analyze pictures offline professionally, and generate
a custom format report on your PC.
Bluetooth
Device can be connected to headset via Bluetooth, and you can hear the voice in the recording or
capture.

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1.3 Appearance
Figure 1-1 Appearance
Table 1-1 Button and Interface Description
No.
Description
Function
1
Home Key
Tap to return to the live view interface.
2
File Key
Tap to enter albums.
3
Settings Key
Tap to enter settings interface.
4 & 14
Flash Light
Fill light on objects and output flashing alarm.

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No.
Description
Function
5
Thermal Lens
View the thermal image.
6
Optical Lens
View the optical image.
7
Power Key
Hold to power on/off the device.
8
Capture Key
⚫Press in live view mode: capture snapshots/stop
recording.
⚫Press in menu mode: return to the live view interface.
⚫Hold: start recording.
9
Tripod Mount
Mount the tripod.
10
Strap Attachment Point
Mount the strap.
11
Indicator
Indicate the charging status of the device.
⚫Solid red: charging normally
⚫Flashing red: charging exception
⚫Solid green: fully charged
12
Type-C Interface
Charge the device or export files with Type-C cable.
13
Buzzer
Output audible alarm.
14
Microphone
Input audio.
Note
Your camera will periodically perform a self-calibration to optimize image quality and
measurement accuracy. In this process the image will pause briefly and you’ll hear a “click” as a
shutter moves in front of the detector. The prompt “Calibrating …” appears in the upper center of
the screen as the device is calibrating itself. The self-calibration will be more frequent during start
up or in very cold or hot environments. This is a normal part of operation to ensure optimum
performance for your camera.

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Chapter 2 Preparation
2.1 Charge Device
Plug in the cable, and connect the device to the power supply to charge the battery.
2.2 Power On/Off
Power On
Hold for over three seconds to turn on the device. You can observe the target when the
interface of the device is stable.
Note
It may take at least 30 s until the device is ready for using when you power on it.
Power Off
When the device is turned on, hold for about three seconds to power off the device.
2.2.1 Set Auto Power-off Duration
Go to Local Settings → Device Settings → Auto Off to set the automatic shutdown time for device
as required.
2.3 Operation Method
The device supports touch-screen control. You can tap the screen to set parameters and
configurations.
2.4 Menu Description
In the observation interface, tap the screen to show the menu bar, and swipe down to call the
swipe-down menu.

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①
Home
②
File
③
Settings
④
Menu
Figure 2-1 Main Menu
⑤
Wi-Fi
⑥
Bluetooth
⑦
Hotspot
⑧
Screen Cast
⑨
Flashlight
⑩
Auto-Rotate
⑪
Dark/Bright Mode
Figure 2-2 Swipe-Down Menu

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Chapter 3 Display Settings
3.1 Set Screen Brightness
You can drag the brightness adjustment slider in the swipe-down menu.
Figure 3-1 Adjust Brightness via Swipe-Down Menu
3.2 Set Display Mode
You can set the thermal/optical view of the device. Thermal, Fusion, PIP, Optical, and Blending
are selectable.
Steps
1. Tap Menu, and select .
2. Tap the icons to select a view mode.
In thermal mode, the device displays the thermal view.
In fusion mode, the device displays the combined view of thermal channel and optical
channel.

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Note
When selecting the fusion mode, you need to set the parallax correction in the live view
interface according to the distance to the target, so as to better overlap the thermal and optical
images.
Figure 3-3 Adjust Parallax Correction
In PIP (Picture in Picture) mode, the device displays thermal view inside the optical view.
Note
You can adjust the size, distance and digital zoom of the PIP.
In optical mode, the device displays the optical view.
In blending mode, the device displays the mixture view of thermal channel and optical
channel. You can adjust the Optical-Thermal Ratio to change the optical-thermal ratio. The
lower the value is, the better the optical effect is.

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Note
When selecting the blending mode, you can adjust the Optical-Thermal Ratio from 0to 100 in the
live view interface. The higher the value is, the clearer the thermal images are.
Figure 3-3 Adjust Optical-Thermal Ratio
3. Press Back to exit.
3.3 Set Palettes
The palettes allow you to select the desired colors.
Steps
1. Tap Menu, and select .
2. Tap the icons to select a palette type.
White Hot
The hot part is light-colored in view.
Black Hot
The hot part is black-colored in view.
Rainbow
The target displays multiple colors. It is suitable for scene without obvious temperature
difference.
Ironbow
The target is colored as heated iron.
Red Hot
The hot part is red-colored in view.
Fusion
The hot part is yellow-colored and the cold part is purple-colored in view.