Getac S400 User manual

S400
USER’S MANUAL

Rugged Mobile Computing Solutions
August 2010
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered
trademarks of their respective owners.
NOTE
The information in this manual is subject to change without notice.

For the latest version of the manual, please visit the Getac website at
www.getac.com.
ENERGY STAR®is a government program that offers businesses and
consumers energy-efficient solutions, making it easy to save money while
protecting the environment for future generations.
Please reference ENERGY STAR®related information from
www.energystar.gov.
As an ENERGY STAR®Partner, Getac Technology Corporation has
determined that this product meets the ENERGY STAR®guidelines for
energy efficiency.
An ENERGY STAR®qualified computer uses 70 % less electricity than
computers without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned
the ENERGY STAR®, the change will keep over 289 billion pounds of
greenhouse gases out of the air.
If left inactive, ENERGY STAR®qualified computers enter a low-power
mode and may use 15 watts or less. New chip technologies make
power management features more reliable, dependable, and
user-friendly than even just a few years ago.

Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR®enabled office equipment may
realize additional savings on air conditioning and maintenance.
Over its lifetime, ENERGY STAR®qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors
can result in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy
way to reduce air pollution. By using less energy, these products help
lower consumers’ utility bills, and prevent greenhouse gas emissions.

i
Table of Contents
Table of Contents........................................................................................................................................i
Getting Started.........................................................................................................................................1-1
Getting the Computer Running ............................................1-2
Unpacking............................................................................1-2
Connecting to AC Power ..................................................1-3
Opening the Cover ............................................................1-4
Turning On and Off the Computer...................................1-5
Taking a Look at the Computer ............................................1-7
Rear Components...............................................................1-7
Right-Side Components .....................................................1-8
Left-Side Components........................................................1-9
Top-open Components ...................................................1-10
Operating Your Computer .................................................................................................................2-1
Using the Keyboard.................................................................2-2
Typewriter Keys ....................................................................2-2
Cursor-Control Keys ............................................................2-2
Numeric Keypad .................................................................2-3
Function Keys.......................................................................2-3
Fn Key....................................................................................2-3
Hot Keys ................................................................................2-3
Using the Touchpad ................................................................2-6
Configuring the Touchpad................................................2-8
Using the Touchscreen (Optional) ........................................2-9
Using Multi-touch Gestures (Windows 7 Only) ..............2-10
Using the Input Panel ............................................................2-13
Using the DVD Drive ..............................................................2-14

ii
Inserting and Removing a Disc .......................................2-14
Using the Network Features .................................................2-16
Using the Modem (Optional) ..........................................2-16
Using the LAN.....................................................................2-17
Using the Wireless LAN ......................................................2-18
Using the Bluetooth Feature ................................................2-22
Turning On/Off the Bluetooth Radio ..............................2-22
Connecting to another Bluetooth Device....................2-24
Using the Fingerprint Sensor (Optional)..............................2-26
Managing Power ....................................................................................................................................3-1
AC Adapter..............................................................................3-2
Battery Pack .............................................................................3-3
Charging the Battery Pack................................................3-3
Initializing the Battery Pack................................................3-4
Checking the Battery Level...............................................3-4
Replacing the Battery Pack ..............................................3-5
Battery Low Signals and Actions.......................................3-7
Power Management ..............................................................3-8
Hibernation...........................................................................3-9
Power-Saving Tips ..................................................................3-10
Expanding Your Computer ................................................................................................................ 4-1
Connecting an External Monitor (Optional) .......................4-2
Connecting a Serial Device ..................................................4-3
Connecting a USB Device .....................................................4-4
Connecting an eSATA Device ..............................................4-5
Connecting an IEEE 1394 Device .........................................4-6
Connecting Audio Devices ...................................................4-7
Using Smart Cards (Optional) ................................................4-8
Using PC Cards.........................................................................4-9
Using ExpressCards (Optional).............................................4-11
Using Storage Cards..............................................................4-13
Using BIOS Setup and System Recovery....................................................................................5-1
BIOS Setup ................................................................................5-2

iii
When and How to Use........................................................5-2
Information Menu................................................................5-3
Main Menu ...........................................................................5-4
Advanced Menu.................................................................5-5
Security Menu ......................................................................5-7
Boot Menu............................................................................5-9
Exit Menu ............................................................................5-10
System Recovery ...................................................................5-12
Caring for the Computer ....................................................................................................................6-1
Protecting the Computer.......................................................6-2
Using an Anti-Virus Strategy ...............................................6-2
Using Windows Action Center...........................................6-2
Using the Cable Lock .........................................................6-3
Taking Care of the Computer ...............................................6-4
Location Guidelines............................................................6-4
General Guidelines.............................................................6-4
Cleaning Guidelines ...........................................................6-5
Battery Pack Guidelines.....................................................6-5
Touchscreen Guidelines.....................................................6-6
When Traveling ........................................................................6-8
Troubleshooting .....................................................................................................................................7-1
Preliminary Checklist ...............................................................7-2
Solving Common Problems....................................................7-3
Battery Problems .................................................................7-3
Bluetooth Wireless Transmission Problems .......................7-3
Display Problems .................................................................7-4
ExpressCard Problems ........................................................7-5
Hardware Device Problems ..............................................7-5
Hard Disk Drive Problems ...................................................7-6
Keyboard, Mouse, and Touchpad Problems .................7-6
LAN Problems.......................................................................7-7
Modem Problems................................................................7-7
DVD Drive Problems............................................................7-7
PC Card Problems...............................................................7-8

iv
Power Management Problems.........................................7-9
Software Problems ..............................................................7-9
Sound Problems.................................................................7-10
Startup Problems ...............................................................7-10
WLAN Problems .................................................................7-11
Other Problems..................................................................7-12
Resetting the Computer.......................................................7-13
Specifications............................................................................................................................................. 1
Regulatory Information.......................................................................................................................... 1
On the Use of the System .......................................................... 2
Class B Regulations ................................................................ 2
Safety Notices......................................................................... 3
On the Use of the RF Device..................................................... 6
USA and Canada Safety Requirements and Notices ...... 6
European Union CE Marking and Compliance Notices.. 8

Getting Started 1-1
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

1-2 Getting Started
Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard
items:
Rugged computer
Accessories:
AC adapter
AC power cord
Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship
or store the computer in the future.