Gigafast EE400-R User manual

EE-400R Broadband Router
User Manual
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Copyright
The contents of this publication may not be reproduced in any part or as a whole, stored,
transcribed in an information retrieval system, translated into any language, or transmitted in
any form or by any means, mechanical, magnetic, electronic, optical, photocopying, manual, or
otherwise, without the prior written permission.
Trademarks
All products, company, brand names are trademarks or registered trademarks of their
respective companies. They are used for identification purpose only. Specifications are
subject to be changed without prior notice.
Copyright© 2004, GigaFast Inc., All Right Reserved
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FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against radio interference in a commercial environment. This equipment can
generate, use and radiate radio frequency energy and, if not installed and used in accordance
with the instructions in this manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause interference, in which case
the user, at his own expense, will be required to take whatever measures are necessary to
correct the interference.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN
55022/A1 Class B, and EN 50082-1. This meets the essential protection requirements of the
European Council Directive 89/336/EEC on the approximation of the laws of the member
states relation to electromagnetic compatibility.
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Table of Content:
Chapter 1
Features
Package Content
Requirement
Panel
Wire diagram
Chapter 2
Quick install
Chapter 3
Basic Configuration
Chapter 4
Advanced Configuration
Chapter 5
Frequently Asked Questions (FAQ)
Appendix A: Cabling and Pin Assignment
Appendix B: Technical Information
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Introduction
Congratulations on your purchase of this outstanding Broadband Router EE-400R. This
product is the perfect option to connect a group of PCs to a high-speed Broadband Internet
connection or to an Ethernet based Backbone (ETTH/ETTB: Ethernet to the Home/Building).
Configurable as a DHCP server, this product is the only externally recognized server device on
your local area network (LAN). Thus even a non-technical person will easily configure it to
meet other popular applications.
This product does not only provide a complete solution to share the Internet bandwidth, it also
serves as an Internet Firewall to protect your LAN data from being accessed by outside
intruder/hacker. Since all incoming data packets can be analyzed or monitored, all unwanted
packets may be filtered-out and be recorded as an intrusion event. EE400-R can also be
configured to block some internal LAN user’s access to the Internet for management purpose.
Secure InternetAccess via Cable/DSL Modem.
Chapter 1 - Features
zConnects to 10/100M Broadband (cable or DSL) modem or Ethernet backbone for
Internet Surfing.
zMultiple WAN connection type:
Static IP : for lease line or router-router interconnect.
DHCP client : for most cable modem service.
PPPoE : for Dial-up ADSL service,
PPTP client : for some European Dial-up ADSL or L2-VPN application
zEquipped with a 4-port 10/100M switched Hub for LAN users.
zDHCP Server/ DNS proxy support (can save an extra PC/Server in LAN).
All the networked computers in LAN can retrieve TCP/IP setting (IP address, subnet
mask, gateway, DNS) automatically from this device.
zSimultaneously act as both DHCP Server on the LAN and a DHCP Client on the
WAN for most easy application.
zConnects multiple LAN PCs to the Internet with only one dynamic-assigned IP
address (NAT mode) or a range of legal IP address (NAT/Routing mode)
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zWeb-based configuring
it is configurable through any networked computer’s web browsers using Internet
Explorer or Netscape browser.
zAllow/Deny remote administration through WAN connection by Web browser.
zFirewall capability to protect LAN PCs from outside intruder access/attack.
Avoid unwanted packet from WAN (Wide Area Network) and provide a system event
log to record intrusion information. (Date/Time, Source IP address & Port)
zLAN user Access privilege
Administrator can arrange interior LAN user’s access privilege to Internet by IP address,
TCP/IP port service, URL name keywords and 24-hour time zone.
zVirtual Server (Port forwarding) function
Internet servers (WWW, FTP, E-mail …) in LAN could be virtually exposed to WAN for
outside Internet user access. This is a useful and secure network deployment for
Internet servers.
zDMZ (De-Militarized Zone) Host
Administrator can expose a host PC in LAN to the Internet without any firewall
protection mechanism. This option allows a full two-way communication between the
local host PC and remote Internet node. (ex. bi-directional games, video/audio
conferences …)
zMulti DMZ Host support
In static IP configuration with a range of legal IP address, Administrator could totally
expose more host PCs in LAN to the Internet according to LAN/WAN IP address
mapping.
Package Content
zOne EE-400R
zOne power adapter
zOne Warranty card
zOne paper manual OR one manual CD
Requirement
zOne Ethernet based broadband Internet connection (Cable/ADSL modem or other
router)
zOne PC with a network card and TCP/IP protocol stack Installed
zMicrosoft Internet Explorer browser (V.4.75 or above)
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Panel – Wire Diagram
•The modem should be connected to the router’s WAN port with an Ethernet cable(Cat
5/Cat 5e)
•Power adapter should be connected to the power port on the router
•Computers are to be connected to port 1-4 on the router (Typically with a straight
through cable Cat 5/Cat 5e)
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Chapter 2 - Quick install
The following steps are setup processes for most common broadband internet service
providers.
This section will be divided into three parts. Part one is for cable internet setup, part two is for
DSL internet setup and part three is for Macintosh Users.
*Note* the http://192.168.8.1 is the main console page for the EE-400R. Internet connection
is NOT required upon installation of this router. Any computer that is connected to the router’s
port 1-4 is capable of changing the settings on the router. It does not have to be a designated
port or computer to change the settings of the router.
Before you start
Make sure the internet connection from your ISP is working. Check to see if there is a
connection coming through your ISP (modem) to your computer. Also, check and see if the
lights are properly on when the router is connected with the computer(s) and the modem.
Part 1 Cable internet setup
Section 1
1. Turn off the cable modem and the router
2. Connect an Ethernet cable from the cable modem to the WAN port of the router
3. Connect your computers to ports 1-4 on the router
4. Power on the router
5. Power on the modem
6. Power on your computer
*Note* Make sure the WAN LED light and ports 1-4 LED lights are ON at the front panel of
the router.
Section 2
1. At the desktop (Windows based Operating System). Go to ‘Start’ > ‘Run’ and input
this address: http://192.168.8.1 and press ‘enter’
2. Your internet browser should automatically open up the ‘Broadband Router’ page
Example:
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3. The password for the Administration Password is ‘admin’. It is case sensitive so
make sure the CAPS key is not on. Once ‘admin’ is entered, click on ‘Login’ to enter
the router’s configuration page.
*Note* Make sure the ‘WAN IP address’, ‘WAN Subnet Mask’, ‘WAN Gateway’, and ‘WAN
DNS’ are filled with numbers. This indicates that the router is communicating with the modem
(your ISP). If you are able to get those numbers, most likely you’re on the internet.
*Note* the next step is for those who can log onto the router page but cannot get an internet
connection through the ISP. (WAN IP addresses all show 0’s)
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4. The page should look like this after you have logged onto the next page. The next step
is to click on the ‘Administration’ to the left side of the
screen.
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5. At the bottom of the ‘Administration’ section you should see a button says ‘Clone
MAC’. Click on ‘Clone MAC’ (this will let the router copy the MAC address on the
Ethernet adapter.)
6. There should be a confirmation after you click on the ‘Clone MAC’ button.
Acknowledge it and restart the computer afterwards. If you still have trouble getting an
internet connection or have other questions please follow the instructions in our FAQ
section.
Part 2 DSL internet setup
Section 1
1. Make sure that DSL account Login ID and Password is in hand (i.e.:
username@your_internet_company.net)
2. Connect the DSL modem to the WAN Port on the router with an Ethernet cable
3. Connect your computer(s) to port 1-4 on the router with Ethernet cable(s)
4. Turn the computer(s), DSL modem, router ON if they are off at this point
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*Note* Make sure the WAN LED light and ports 1-4 LED lights are ON in the front panel of
the router.
Section 2
1. At the desktop (Windows based Operating System). Click ‘Start’ > go to ‘Run’ >
and type in this address in the box: http://192.168.8.1 and press ‘enter’. Your
internet browser should automatically open up the ‘Broadband Router Status’ page
(See Part 1 – Section 2 {2} for image). If the page shows ‘Page cannot be
displayed’ or blank then please go to our FAQ section for more helpful information.
2. Enter default password ‘admin’ in the ‘Administration Password’ column (make
sure CAPS key is OFF) and click ‘Login’
3. Once you have successfully logged onto the Broadband Router page, you should
see a list of various links on the left side of your screen. (See Part 1 – Section 2 –
{4} for image)
4. At this point the ‘WAN IP’ addresses should show all 0’s. It is usual and common
because the router hasn’t been setup to have a connection between your ISP and
the EE-400r. Please click on ‘WAN’ under ‘EZ Setup’ and the page should look like
this after:
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*Note* In case if the WAN IP addresses are listed, it means the router is getting a connection
from the modem (your ISP). Try to see if you can go onto the internet by reopening your
internet browser and input a website URL. If you still cannot get online, please see FAQ. If
you do not get any numbers and they are all 0.0.0.0 please continue with the installation.
5. Most of DSL internet service providers have PPPoE type of connection. Bubble in
‘PPPoE’ as your ‘WAN Connection Type’ and it should bring down a longer menu
with ‘PPPoE Account’ that is where you input your full primary e-mail address from
your ISP (i.e. [email protected])
* Some DSL ISP use only a username as your PPPoE Account name
6. Next, type in the password for that e-mail account in ‘PPPoE Password’
7. ‘PPPoE Service Name’, ‘Dial on Demand’, and ‘Auto Disconnect when Idle’
should be left as is. After finishing the input on the ‘PPPoE Account’ and ‘PPPoE
Password’, press the ‘Save & Restart’ button for the changes to take effect.
8. A ‘Connect’ or a ‘Disconnect’ button should appear after the ‘Save and Restart’. If
it appears to be ‘Connect’, then click on the ‘Connect’ button and the router will try to
communicate with your ISP. Once the process is finished, the ‘Connect’ button will
become a ‘Disconnect’ button and if a ‘Disconnect’ appears, then it means you’re
already on the internet and ready to surf the net.
Aftermath
Congratulations, you have just successfully installed the EE-400r. You should notice
after the connection has been established, the ‘Broadband Router Status’ page will
display a list of ‘WAN IP Addresses’. This shows that there has been a connection
going through the modem and the router. After this point, you don’t have use your DSL
dial up software no more on your computer.
*Note* If no connections were made or the ISP did not establish a connection to your
EE-400r, please refer to our FAQ page. Thank you.
Part 3 Macintosh Users
Section 1
Since Macintosh uses the same type of internet browser (Internet Explorer, Netscape etc.),
users can follow the same procedures provided under Part 1 (for cable broadband internet
services) or Part 2 (for DSL/PPPoE based internet services). Some Macintosh based
Operating System might require some changes under its configuration. The steps below will
most likely allow your Macintosh system to communicate with the EE-400r after the changes
have been made.
Section 2
(For Macintosh OS 8.0 & 9.0)
1. Boot up your Macintosh computer
2. Make sure all cables are plugged in and all the proper lights are on
3. Click on the ‘Apple’ icon to bring up the menu
4. Click on ‘Control Panel’
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5. Then click on ‘TCP/IP’
6. Make sure Ethernet is selected where it says ‘Connect as’ and change the
configuration to ‘DHCP’
7. Leave the ‘DHCP Client ID’ blank and close it
8. Make sure click Save button at the end
9. Please restart your Macintosh system for the changes to take effect
10.After the Mac is up and running, open up your web browser and type in this address:
‘http://192.168.8.1’ and follow the instructions under Part 1 and Part 2 to continue the
installation.
Section 3
(For Macintosh OS X or 10.00)
1. Boot up your Macintosh computer
2. Make sure all cables are plugged in and all the proper lights are on
3. Click on the ‘Apple’ icon
4. Go to ‘System Preference’
5. Click on ‘Network’ and choose ‘New Location’
6. Select your Ethernet card under the first configuration box
7. Pick the ‘TCP/IP’ tab and change it to ‘DHCP’
8. Click on ‘Apply’ to save the settings that you have just changed.
9. A reboot of the system might be required for the changes to take effect
*Note* Once the settings have been changed, the Macintosh computer should be able to log
onto the router’s configuration page and setup for the above 2 sections for your specific type of
internet connection. Please read through our FAQ guide if further assistance is needed on
setting up a Macintosh. Thank you for your patience.
Chapter 3 – Basic Configuration
The next chapter will explain in details of how each function on the router works. It will be split
a total of 5sections. Each section will tell you some of the most common and some advanced
usages on a router. Users can take advantage of this section to suit their own best settings on
the router.
Section 1 – Broadband Router Device Status
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*Note* this page will be displayed after you have entered: http://192.168.8.1 under your
internet browser. The ‘Device Status’ page tells you what are the current IP addresses you’re
getting from: Your ISP (Internet Service Provider), your router, and the last log on that was the
‘Refresh’ button will reset it back to your current login. Press ‘Administration Password’ is
where you enter the password to log into the router’s configuration page. By default the
password is ‘admin’ and it is case sensitive. The password can be changed under
‘Administration’ page once you’re logged into the router page. After you have input the
password, click on the ‘Login’ to enter the next page.
Section 2 – Broadband Router Device Info (Continued)
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After you entered the password for the ‘Administration Password’ and have logged onto it, a
page like this will display. It is similar with the previous page but with more options to choose
from. On the left side is where you adjust/change settings for your router. The middle (Device
Info) tells you exactly what the current version of firmware is running and if you are getting IP
addresses from outside or within your network. The details of each selection on the left of the
page will be described as we move on to the next sections.
Section 3 - Administration (Part 1)
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This page allows you to change some of the most commonly used items on a router.
Reset to Default – By clicking this it will give you a confirmation on whether or not the router
should be reset back to the factory default setting. If you have accidentally changed a setting
on a router and does not remember the setting you previously had, then it is suggested that
you click on ‘Reset to Default’ button.
Backup System Setting – This option allows storing your current settings by saving it onto
your hard-disk. It saves the current settings on the router to your computer.
Restore System Setting – User can obtain the router settings from here after the user has
saved the information on the router. This option can load previous settings from the hard-disk.
Old Password/New Password/Confirm Password – This section allows the user to change
the administration password on the router. A user can change the default password ‘admin’ to
a different password for security reasons. (Strongly recommended)
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Auto Logout, when Idle Time is over: - You can change the amount of time for the router to
take before it automatically logs out itself if there is an idle occurred.
Upgrade Firmware – This is the place to update the firmware on the router. Once the user
has downloaded the firmware off of our website www.gigafast.com and saved onto a floppy or
a hard-disk (hard drive):
1. Click on the ‘Browse’ button
2. Locate the firmware (file) where the user stored (Floppy, hard-disk) and click on the ‘Go’
button.
*Note* this process should take a few moments. If the update is a success or a failure, it will
give you a confirmation on either one of the events. Do not turn off the power of the router
during the update firmware process. If a user gets such error “Update failed” then please refer
to our FAQ guide.
Part 2 (Administration Continued)
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View System Event Log – Allows users to view the most recent events that have happened.
For example, each time when a user logs onto the ISP (Internet Service Provider) it will record
it under the log. It will be erased every time the router is unplugged, and plugged back in.
This function provides administrator a convenient diagnostic method for troubleshooting. It
also records the detailed intruder information for analysis. Press REFRESH button to display
the latest events.
Clone MAC – This allows the router to a copy of the Ethernet adapter’s MAC address. It is
used only when a user have trouble connecting to the ISP (Internet Service Provider). Please
refer to our FAQ guide for further explanation.
Restart System – This option will refresh the router if there were any changes made. Force
router to do a system restart immediately. It is not commonly used.
Section 4 – WAN (Wide Area Network)
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WAN Connection Type – This section allows the user to set the proper type of WAN
connection is being used. By default the ‘DHCP Client’ is bubbled. Each type will give you
some other options. For example: After the ‘PPPoE’ is bubbled, it will give you extended
options like: PPPoE Account, PPPoE Password to fill out (Read Chapter 2_Part 2_Section 2)
Once the settings are provided, make sure you click on the ‘Save & Restart’ button for it to
take effect.
*Note* the ‘DHCP Client Domain Name’ and ‘Host name’ is optional. It is not commonly
used so users can avoid this unless the ISP demands it.
Section 5 – LAN (Local Area Network)
LAN IP Address – This shows the current IP address on the LAN side. If a user is running a
static IP and cannot log onto the router page, then changing the LAN IP Address might be
needed. By default the LAN IP Address is 192.168.8.1
DHCP Server – This allows the user to enable or disable the DHCP Server running on the
router. It is not recommended to change this feature unless the network demands it. For
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