GlobalSat TR-151 – Protocol Adapter SDK Setup Guide
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In the GlobalSat Configuration tool, I am unable
to open/connect to a COM port.
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1. Check if the DIP switch no. 3 of the device is in the ON position. The
device battery should not be connected.
2. Close the configuration tool, remove the USB cable, and re-insert the
USB cable into the device and your computer. Re-open the
Configuration tool.
3. Ensure that you get a solid red light on the device. If not, repeat steps 1
and 2.
4. Confirm that your computer has the proper COM port drivers installed.
If not, open Device Manager, and manually add a COM/LPT port device
driver, and try again.
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Cannot open the Setting menu in the GlobalSat
Configuration Tool.
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1. Ensure that the device is updated with the newest version of the
firmware.
2. Verify that you are using the latest version of the configuration tool (v1.8
or later).
3. Check if the DIP switch no. 3 of the device is in the ON position. The
device battery should not be connected.
4. Close the configuration tool, remove the USB cable, and re-insert the
USB cable into the device and your computer. Re-open the
Configuration tool, and try again.
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Settings will not update / write to the GlobalSat
Device.
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1. Ensure that device is running the latest firmware.
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2. DIP switch 3 should be ON while setting changes via the configuration
tool and turned OFF after setting the device.
3. Make sure that the set to device button is clicked and wait till all the
settings are loaded.
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Protocol Adapter SDK giving error: Refilling
connections on [endpoint 0, uri:
ws://localhost:80/Thingworx/WS] failed :
Connection authentication/registration FAILED
*
1. Ensure that the config.json has the correct port number, server address,
and Application key for the Thingworx application.
2. Ensure that Tomcat is running and ThingWorx is running at the specified
port.
3. Verify that the specified port is open and that your url is correct. Try to
connect with SSL disabled.
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While the GlobalSat is running and reporting
data to the server, the Protocol Adapter SDK is
merely stating the following debug message:
[ClientHandler: 1299411443] Client has been
idle, sending websocket ping...
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The GlobalSat device is not able to connect to the Protocol Adapter SDK.
1. Check the GlobalSat settings and make sure that it is similar to the
picture in the configuration section. Make sure that the GPRS server
hostname is set to the “public” IP address of the Computer/AWS server
running the Protocol Adapter SDK. Make sure that set to device is
clicked. Wait till you see the “setting message OK” message before
closing the configuration tool.
