Global Sat MobileDefender 4 User manual

Mobile Defender™ Model 4 (MD4)
User Guide
GlobalSat WorldCom Corporation
16F., No. 186, Jian 1st Rd, Zhonghe Dist.,
New Taipei City 23553, Taiwan
Tel: [phone]/ Fax: [phone]
[email protected].tw
www.globalsat.com.tw
USGlobalSat Incorporated
14740 Yorba Court Chino, CA 91710
Tel: [phone] / Fax: [phone]
[email protected]
www.usglobalsat.com

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All rights reserved. No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium,
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Globalsat/USGlobalsat hereby grants the right to download one (1) copy of this manual onto a hard drive for
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notice.

TABLE OF CONTENTS
1. Introduction and Features...................................................................................................................4
1.1 Buttons & LED Indicators...................................................................................................4
1. Introduction and Features (Continued)..............................................................................................5
1.2 LED Indicators.....................................................................................................................6
2. Device Operation..................................................................................................................................7
2.1 Device charging ...................................................................................................................7
2.2 Power ...................................................................................................................................8
2.3 Disabling the Power Button & Low Power Alerts...............................................................9
2.4 Emergency (SOS) Button ..................................................................................................10
2.4.1 Answering Calls..............................................................................................................12
2.4.2 Ending Calls & Disabling the Hang-up Feature.............................................................12

1. Introduction and Features
1.1 Buttons & LED Indicators
MD4 is a personal tracking device with fast acquisition time. It is compact, portable and
stylish in design with GPS / 4G LTE wireless network. User can easily remotely configure
MD4, and then displays the location on Web Service.

1. Introduction and Features (Continued)
1
SIM Card Tray
2
High-powered Speaker
3
SOS Button
4
Cellular LED
5
GPS LED
6
Wireless LED
7
Power LED
8
Power Button
9
Lanyard Holes
10
Charging Pins

1. Introduction and Features (Continued)
1.2 LED Indicators
Cellular LED
LED
Shows Green
Flash Green Quickly
Flash Green Slowly
State
1. MD4 is searching
network.
2. MD4 is in voice
call.
1. MD4 is sending
data
2. MD4 is
registered to 4G
network
MD4 is registered to
3G/2G network
GPS LED
LED
Flash White Quickly
Flash White Slowly
State
MD4 does not get GPS fix
MD4 gets GPS fix
Wireless LED (BT/Wi-Fi status)
LED
Flash Blue
Off
State
MD4 is searching BT or Wi-Fi
MD4 is not searching BT or Wi-Fi
Power Status LED
LED
Shows Red
Shows Orange
Only applies when
device is on the
charging cradle
Off
Only applies when
device is NOT on the
charging cradle
State
Battery power is low.
This occurs when the
battery capacity is at or
below 30%.
Solid- MD4 is being
charged in the cradle or
a car charger.
MD4 is either off or is
currently on and has a
charge between 30%
and 100%

2. Device Operation
2.1 Device charging
Before First Use: Ensure a fully charged MD4 upon receipt by docking it in the charging
cradle prior to use. It may take 3 hours to ensure a full charge. The power icon will light-up
in orange when charging and the power icon will flash when fully charged. After fully
charging the MD4, based on standard settings and usage it should last 2 full days before
requiring another charge.
Note: the MD4 will automatically turn on when placed in the charging cradle.
1
2

2. Device Operation (Continued)
2.2 Power
Turn On MD4 by pushing and holding the power button until the device vibrates.
Turn Off MD4 by pushing and holding the power button until the device vibrates.
When device loses battery power and powers down the MD4 will vibrate and make an
audible series of beeps as it turns off.

2. Device Operation (Continued)
2.3 Disabling the Power Button & Low Power Alerts
The MD4 is customizable and may be set to prevent using the power button. This is done
so that the device cannot be turned off accidentally or when it is desired to be in a
perpetual “powered on” state. This is not a default setting. Ask your service provider for
assistance with disabling the power button as needed.
Low Battery Notification: Alow battery notice is triggered when the MD4 reaches 30% of
its total battery capacity. This typically provides between 12 and 24 hours of notice prior to
a forced shutdown of the device. Alternatively, placing the MD4 on the charging cradle will
recharge the device in approximately 2 to 3 hours. When the MD4 reaches 10% of its total
battery capacity, it will first connect to the GPS network, obtain an updated location (or use
its last known location if the GPS network is not available) and then will connect to the
cellular network and send a power down notice by email, text message or both as setup.
Ask your service provider for assistance with setting up the power off events and
notifications as needed.

4. Device Operation (Continued)
2.4 Emergency (SOS) Button
In order to initiate an emergency or SOS notification, press and hold the SOS button
for 3 seconds or until you feel the MD4 vibrate (this is a default setting that can be
customized). At that point the MD4 will do the following:
1. Connect to the GPS network and retrieve an updated location (if the GPS
network is not available, it may use the last known location),
2. Connect to the cellular network to send the SOS notification via email, text
message or both, and
3. Begin to call the SOS contact numbers set for the MD4 (ask your service
provider for assistance as needed).
Setup Multiple SOS Numbers: Up to 4 SOS numbers can be set and called in

rotation so that the first is called and, if there is no answer after 4 rings or an
answering machine picks up, the second number will be called. This follows until
the fourth number is called and then begins again with the first. This call rotation will
be followed until there is an answer or until the timeout settings on the call rotation
are exhausted. Note: if a 24/7/365 monitoring center is used typically only 1 (or at
most 2) SOS number will be set.
Once the SOS call is answered, the emergency contact or emergency operator will
begin speaking through the hands free speakerphone and you will be able to
communicate via the hands free microphone phone. Default speaker and
microphone settings allow for a standard conversation to occur from about 5 feet
from the MD4. Ask your service provider to adjust the volume as needed. Note: the
MD4 may be sensitive to distortion or feedback from other nearby electronics such
as mobile phones, car radios and other electromagnetic producing devices."

2. Device Operation (Continued)
2.4.1 Answering Calls
By default the MD4 can be called from any phone and any phone number. When the
MD4 is called, the device will ring and vibrate (set by default) and this can be set to
only ring, only vibrate or to be placed on silent mode. When a call is received, simply
push the SOS button and begin speaking using the high powered speaker and
microphone.
Enable Auto Answer: The MD4 can be setup to auto answer inbound calls after a
preset number of rings or without any rings or vibration (covert mode). Ask your service
provider to enable the auto answer and the auto answer in covert mode as needed."
2.4.2 Ending Calls & Disabling the Hang-up Feature
By default the MD4 allows you to end a call by simply pushing the SOS button. This
will disconnect the call immediately. Disabling the Hang up Feature: The MD4 can be set
to prevent the user of the device from hanging up on a call. This is to prevent accidental
hang ups as well as to prevent situations where the user may want to avoid a conversation
or a person who may cause them harm wants to prevent the call. In this case calls can
only be terminated by the other party which is typically a 24/7/365 monitoring center or
another party attempting to provide assistance. Ask your service provider to disable the
hang up feature as needed