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Limited Manufacturers Warranty
Gorilla Playsets® (“Gorilla”) warrants its play sets to be free from defects in workmanship and
materials, under normal use and conditions at its original installation, for 10 years for structural
wood components and for one year for all other components (e.g., hardware, plastics, tarps,
rope ladder, etc.) except Super Scoop SlidesTM and Super Tube Spiral SlidesTM.
Gorilla warrants its Super Scoop SlidesTM and Super Tube Spiral SlidesTM to be free from defects
in workmanship and materials, under normal use and conditions, for the lifetime of the product.
Cosmetic defects or natural defects of wood (e.g., warping, seasonal checking or cracking,
knots, or knot holes, etc.) that do not affect the structural integrity of the product are not covered
by this warranty. Defects that develop because the product is exposed to extreme climate
conditions, excessive water exposure, lumber that has been damaged by wood boring bees, or
defects that develop as a result of faulty or improper installation of the product, are not covered
by this warranty. Fading, discoloration, or molding of any wood part or accessory, cracks in
plastic components, surface rust on hardware, and chips on powder coated materials are
not considered defects in material as long as they do not affect the functionality or structural
integrity of the part or component.
It is the owner’s responsibility to properly maintain the play set. Instructions for proper
maintenance can be found on Gorilla’s website. Imperfections or defects that develop because
of a failure to properly maintain the play set are not covered by this warranty.
Gorilla will repair or, at its discretion, replace any part within the stated warranty period that
is defective in workmanship or materials. This decision is subject to verication of the defect,
which, at Gorilla’s discretion, may be accomplished by submitting photographs or by delivery
of the defective part to Gorilla. Any warranty claim must include proof of purchase, including
the date of purchase. In addition, within the rst 30 days from the date of purchase, Gorilla will
replace any parts discovered to be missing from or damaged in the original packaging.
This warranty is valid only if the product is used for the purpose for which it was designed and
installed at a residential, single-family dwelling. This warranty is void if the product is used
in a commercial or institutional setting. This warranty does not cover (a) products that have
been damaged by acts of God, negligence, misuse, or accident, or that have been modied or
repaired by unauthorized persons; (b) the cost of labor; or (c) the cost of shipping the product,
any part, or any replacement product or part.
GORILLA DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY
KIND, EXPRESSED, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
GORILLA WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is valid only in the United States of America, is nontransferable and does not
extend to the owners of the product subsequent to the original purchaser. Some states do not
allow limitations on implied warranties or exclusion of incidental or consequential damages, so
these restrictions may not be applicable to you. This warranty gives you specic legal rights. You
may also have other rights which vary from state to state.