Unit may be set to an
optional Save Option.
Miswire or loose
connection
Wallstation not set up
properly
Unit does not allow scene
changes or zone
adjustments
Wallstation does not function
properly
A ZONE control affects more
than one zone
1 or more zones are “full-on” when
any scene is on and zone intensity is
not adjustable (and zone is not a non-
dim)
Troubleshooting
If the GRAFIK Eye lighting controls in your project aren’t working as specified . . .
■Review carefully the GRAFIK Eye submittal documentation prepared for your project.
■Consult the chart below to identify and correct the problem.
Problem Cause Remedy
Unit does not turn lights on Breaker/MCB is off Switch breaker/MCB on.
Long fade time Set FADE time to 0 seconds.
Low zone settings Use zone 5for each scene.
Miswire Check wiring (refer to wiring details).
System short circuit Find and correct shorts in fixtures and/or wallbox.
System overload Make sure lighting loads don’t exceed Unit’s
maximum rated load.
Unit does not control load Miswire Check wiring (refer to wiring details).
ZONE control does not work Disconnected wires Connect zone wires to loads (refer to wiring details).
Burned-out lamps Replace bad lamps.
Load in Bypass Complete Lighting Control Panel set up.
Miswire Make sure loads are connected to the right zones
(refer to wiring details).
Shorted triac Replace Control Unit.
Miswire Check wiring (refer to wiring detail).
Check and tighten loose connections at
terminals on Control Unit and Wallstations.
Confirm programming.
Refer to page 6 for Save Options.
HONG KONG SALES OFFICE
Lutron GL Ltd.
Central, Hong Kong
Tel: 2104-7733; International 852-2104-7733
Fax: 2104-7633; International 852-2104-7633
SINGAPORE SALES OFFICE
Lutron GL Ltd.
Singapore 053326
Tel: 220-4666; International 65-220-4666
Fax: 220-4333; International 65-220-4333
Lutron Electronics, Co., Inc., reserves the right to make improvements or changes in
its products without prior notice. Although every attempt is made to ensure that this
information is accurate and up to date, please check with Lutron to confirm product
availability, latest specifications and suitability for your application.
©1999 Lutron Electronics Co., Inc.
MADE AND PRINTED IN U.S.A 8/99 P/N 030-615 Rev. A
®
WORLD HEADQUARTERS
Lutron Electronics Co. Inc.
7200 Suter Road
Coopersburg, PA 18036-1299 U.S.A.
TOLL FREE: (800) 523-9466 (U.S.A., Canada, Caribbean)
Tel: (610) 282-3800; International 1 610 282-3800
Fax: (610) 282-3090; International 1 610 282-3090
GREAT BRITAIN
Lutron EA Ltd.
Wapping, London
Tel: (171) 702-0657; International 44 171 702-0657
Fax: (171) 480-6899; International 44 171 480-6899
GERMANY
Lutron Electronics GmbH BCA
Berlin, Germany
Tel: (309) 710-4590; International 49 309 710-4590
Fax: (309) 710-4591; International 49 309 710-4591
ASIAN HEADQUARTERS
Lutron Asuka Corporation.
Minato-ku, Tokyo Japan
Tel: (03) 5405-7333; International 81-3-5405-7333
Fax: (03) 5405-7496; International 81-3-5405-7496
LUTRON-Quality Systems Registered to ISO 9001
Warranty
Lutron warrants each new unit to be free from defects in materials and workmanship and to perform under normal use and service. This warranty shall run
only for a period of one year from the date of purchase and Lutron's obligations under this warranty are limited to remedying any defect or replacing any
defective part and shall be effective only if the defective unit is shipped to Lutron postage prepaid within 12 months after purchase. Damage due to abuse,
misuse, inadequate wiring or installation is not covered by this warranty. In no event shall Lutron or any other seller be liable for any other loss or damage,
including consequential or special damages that may arise through the use by a purchaser or others of this device and the purchaser assumes and will
hold harmless Lutron in respect of all such loss. Although every attempt is made to ensure that catalogue information is accurate and up-to-date, please
check with Lutron before specifying or purchasing this equipment to confirm availability, exact specifications and suitability for your application. This
product may be covered by one or more of the following U.S. patents: 4,797,599; 4,803,380; 4,825,075; 4,893,062; 5,030,893; 5,191,265; 5,430,356;
5,463,286; 5,530,322; 5,808,417; DES 308,647; DES 310,349; DES 311,170; DES 311,371; DES 311,382; DES 311,485; DES 311,678; DES 313,738;
DES 335,867; DES 344,264; DES 370,663; DES 378,814 and corresponding foreign patents. U.S. and foreign patents pending. Lutron and GRAFIK Eye
are registered trademarks of Lutron Electronics Co., Inc. © 1999 Lutron Electronics Co., Inc.
Safety standards listed above apply to one or more products in the GRAFIK Eye product line. Consult factory for specific information.