Grand Design Reflection Fifth Wheel 150 Series User manual

OWNER’S MANUAL


Welcome to the Grand Design RV family!Welcome to the Grand Design RV family!
THANK YOU for purchasing a Grand Design recreational vehicle to enjoy the leisure,
adventure, and fun of the RV lifestyle. Your new RV has been designed and built to
Grand Design’s highest quality and safety standards. To keep you and your family safe,
our products meet or exceed all applicable state and federal regulations, standards
and requirements as well as those of the Recreational Vehicle Industry Association.
The Grand Design RV Team and our Dealer Partners pledge to always do our absoluteThe Grand Design RV Team and our Dealer Partners pledge to always do our absolute
best to provide you with a positive ownership experience as you pursue all of the excitingbest to provide you with a positive ownership experience as you pursue all of the exciting
opportunities this “Grand” lifestyle has to oer.opportunities this “Grand” lifestyle has to oer.
Please thoroughly read and understand the content of this Owner’s Manual and the
various component manufacturer manuals included with your RV, paying special attention
to any safety precautions (Dangers, Cautions, Warnings and Notices). Before camping,
learn how to properly operate and maintain all of your recreational vehicle’s appliances,
components, and systems. Familiarize yourself and your family with the safety features
built into your RV, and the actions and steps necessary to ensure safe camping.
Grand Design’s Limited Base Warranty and Limited Structural Warranty are included
in this manual. Please read them carefully to fully understand the duration and extent
of your coverage as well as the various exclusions and limitations that may apply. Our
component suppliers may also provide additional warranties that extend coverage beyond
our Limited Base Warranty. Please be sure to read all component warranty information
found in your Owner Information Package and submit any required registration forms.
Failure to perform required maintenance could void your warranty.Failure to perform required maintenance could void your warranty. Know that some
ongoing maintenance is required and must be performed at specified intervals for your
warranty to remain in eect.
All of us at Grand Design RV and your Grand Design Dealer THANK YOU again for your
purchase. We wish you many safe and happy journeys in your new RV and a lifetime of
fond memories.

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Fifth Wheel Owner's Manual
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . 6
Service & Warranty. . . . . . . . . . . . . . . . . . . . . . . . .7
Grand Design RV One Year Limited Base Warranty . . . . . . . . . 13
Grand Design RV Three Year Limited Structural Warranty . . . . . . . 19
Component Supplier Contact Information . . . . . . . . . . . . . 26
Component Manufacturer Warranty Information . . . . . . . . . . 27
Occupant Safety. . . . . . . . . . . . . . . . . . . . . . . . . 29
Pre-Travel Information . . . . . . . . . . . . . . . . . . . . . . 49
Towing & Leveling . . . . . . . . . . . . . . . . . . . . . . . . 67
Ground Control 3.0 System Manual . . . . . . . . . . . . . . . . 77
Electrical Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Plumbing Systems . . . . . . . . . . . . . . . . . . . . . . . .105
Nautilus P1 Manual . . . . . . . . . . . . . . . . . . . . . . . 120
Propane System . . . . . . . . . . . . . . . . . . . . . . . . .137
Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Heating & Cooling . . . . . . . . . . . . . . . . . . . . . . . . 153
Slideout Systems . . . . . . . . . . . . . . . . . . . . . . . . 161
Furniture . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Interior Care. . . . . . . . . . . . . . . . . . . . . . . . . . .170
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Required Maintenance Schedule . . . . . . . . . . . . . . . . . 184
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 186
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . .212
®

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Introduction
1
Introduction
About This Manual
You are responsible for the safe operation and use of your
recreation vehicle (RV). This manual is designed to guide you
through the normal operation, safety, care, and maintenance
of your RV. The procedures outlined are typical for normal
operating conditions. We include tips to help you enjoy the RV
lifestyle; however, this guide is not intended to teach you how,
or where, to camp.
There is nothing in this manual that creates any warranty,
expressed or implied. Information in this manual is not meant
to in any way supplement, modify, or alter the terms and condi-
tions of the Limited Base Warranty, Limited Structural Warranty,
or any component manufacturer warranties.
The information in this manual is accurate at the time of
publication but is subject to change without notice. Due
to ongoing upgrades and improvements, some photographs,
drawings, components, or systems described may not represent
what is actually in your RV.
If you have any questions, concerns, or require assistance
regarding any aspect of your RV, please contact your dealer
or Grand Design RV Customer Service.
Contact Information:
Website: www.granddesignrv.com
Email: customerservice@granddesignrv.com
Phone: (574) 825-9679
Fax: (574) 825-9249
Address: Customer Service
Grand Design RV
11356 County Road 2
Middlebury, IN 46540

Introduction
2
Owner Information Package
The Owner Information Package contains the manual and
registration cards for several individual components of your
new Reflection Fifth Wheel (FW).
• It is critical that you register and activate each component
warranty within the prescribed time limits to avoid loss of
warranty coverage.
◦Some manufacturers require online registration
through their company website.
◦See page 26, Component Supplier Contact Information.
• Some component manufacturers oer warranties beyond
the Grand Design Limited Base and Structural Warranties.
• Other components are warranted separately and exclusively
by the individual component manufacturer, and are therefore
excluded from our Limited Base and Structural Warranties.
• BEFORE using your RV, it is important that you read
and understand the information in this manual and
your Owner Information Package.
Manufacturing Certification
We build all Grand Design RV fifth wheels and travel trailers to
meet or exceed the thorough safety and manufacturing codes,
standards, and regulations of the Recreational Vehicle Industry
Association (RVIA).
• Both RVIA and Transport Canada conduct frequent random
audits to confirm that our RVs are manufactured to U.S.
(RVIA) and Canadian (CSA) standards.
• The RVIA or CSA Group label found on the sidewall next to
the entry door confirms that your RV has been constructed
to these exacting codes and standards.
• RVs built for sale in Canada may dier to conform
to Canadian codes.
This NOTE symbol is used to
identify special attention items,
like useful tips, reminders or
maintenance items.
This manual and the
owner information
package should
be considered a
permanent part of the RV.
If the RV is sold, both of
these should remain with
the RV for the next owner.
Owner Information Package

Introduction
3
Vehicle Identification Number
The unique 17-digit vehicle identification number (VIN) for your RV
is stamped on a metal tag permanently attached to the Pin Box.
It is also listed on the Federal Certification label.
A breakdown of a typical Grand Design RV VIN is shown in the
example below:
SAE World Identifier:
573 — Grand Design RV
Make / Model:
R — Reflection
M — Momentum
S — Solitude
E — Imagine
T — Transcend
Length:
The number listed falls within a predetermined, specified grouping
that does not indicate the actual measured length of your RV.
Model Year:
L — 2020
M — 2021
N — 2022
P — 2023
R — 2024
The last 8 digits
of the VIN number
are also the RV’s
serial number.
For the example shown, the
serial number is M9900001.
Manufacturing
Plant
Sequential
Build #
Check Digit
(calculated)
Number
of Axles
Model
Year
Plant Line
Length
(feet)
SAE World
Identifier
Model
F = Fifth Wheel
T = Travel Trailer
573FR3627M9900001

Introduction
4
Safety Precautions
Nothing is more important than the personal safety of you, your
family and others. Safety encompasses several areas related
to the RV experience. This includes driving/towing safety,
occupant safety, operational safety, environmental safety, and
more. Any time you are dealing with carbon monoxide producing
appliances, propane gas, electricity and other hazards it is critical
that safety become your number one priority in and around your
recreational vehicle.
The Safety Alert Symbol is used to
alert you to potential personal injury
hazards. It is imperative that you read,
understand and abide by these safety
alerts and messages to avoid possible
personal injury or death.
DANGER indicates a
hazardous situation which,
if not avoided, will result
in death or serious injury.
DANGER
CAUTION indicates a
hazardous situation which,
if not avoided, could result
in minor or moderate injury.
CAUTION
WARNING indicates a
hazardous situation which,
if not avoided, could result
in death or serious injury.
WARNING
Various safety and
information labels
are attached to
surfaces both inside
and outside your RV.
These labels are permanent
and should not be removed
or relocated for any reason.

Introduction
5
Additional Terminology Used
[Customer Supplied] This denotes aftermarket items not
installed or included by Grand Design RV. Items noted as
“customer supplied” are not covered by the Limited Base
and Structural Warranties. The inclusion of items noted as
“customer supplied” does not imply or suggest the availability,
application sustainability, or inclusion for any specific unit.
[If so equipped] This denotes items that may be installed
by Grand Design on particular RVs. Additionally, some items
noted as “if so equipped” can only be included during the
manufacturing phase and cannot be added at a later date.
The inclusion of items noted as “if so equipped” does not
imply or suggest the availability, application sustainability,
or inclusion for any specific unit.
[Optional] This denotes items that may be an option on all or
particular models. Additionally, some optional items can only
be included during the manufacturing phase and cannot be
added at a later date. The inclusion of optional items does not
imply or suggest the availability, application sustainability or
inclusion for any specific unit.
NOTICE is used to
address practices not
related to physical injury.
This applies to hazardous
situations involving
property damage only.
NOTICE

Reporting Safety Defects
6
Reporting Safety Defects
In the United States
If you believe your vehicle has a defect, that could cause an
accident, injury or death, you should immediately inform the
National Highway Traffic Safety Administration (NHTSA),
and notifying Grand Design RV.
If the NHTSA receives similar complaints, they may open an
investigation. If they determine that a safety defect exists in
other vehicles, a recall and remedy campaign may be ordered.
The NHTSA does not become involved in individual cases
between you, your dealer, or Grand Design RV.
To contact the NHTSA,
Website: www.safercar.gov
Address: NHTSA Headquarters
Attn: Administrator
1200 New Jersey Avenue,SE
Washington DC 20590
Toll-free Vehicle
Safety Hotline: 1-888-327-4236
TTY: 1-800-424-9153
Additional motor vehicle safety information is available
online at www.safercar.gov
In Canada
If you believe that your vehicle has a defect, which could cause
a crash or could cause injury or death, you should immediately
inform Transport Canada’s Defect Investigations & Recalls
Division, and Grand Design RV.
To contact Transport Canada,
Website: www.tc.gc.ca
Address: Transport Canada
Defect Investigations & Recalls Division
330 Sparks Street
Ottawa ON K1A 0N5
Canada
Toll-free in Canada: 1-800-333-0510
If calling internationally,
or from the Gatineau-Ottawa area : 1-819-994-3328

Service & Warranty
7
Service & Warranty
Dealer’s Responsibilities
When you buy your new RV, at the time of purchase,
your dealer is expected to:
1. DELIVER your RV in the best condition possible.
Your RV must pass the dealer’s Pre-Delivery Inspection (PDI).
This inspection tests all systems and components.
2. PROVIDE an orientation to familiarize you with how to
operate all systems and components of your new RV.
3. REVIEW with you, and explain the provisions of the
Limited Base Warranty and Limited Structural Warranty.
4. SEND your completed Warranty Registration and
New Vehicle PDI Check List to Grand Design RV.
Your registration form is required within 30 days of
the delivery date to activate your warranty coverage.
5. ENSURE that you receive a complete Owner Information
Package. Assist you with all component manufacturer
warranty registrations (ie, locating the model and serial
numbers of components as needed).
6. EXPLAIN how to obtain local and out-of-town service
for your RV, and its (separately warranted) components,
including repairs NOT under warranty.
7. SERVICE all Grand Design RV products.
The Limited Base
Warranty and the
Limited Structural
Warranty
are activated only AFTER
Grand Design RV receives a
completed (signed & dated)
warranty registration form
from your dealer.

Service & Warranty
8
Owner’s Responsibilities
As the owner, you are responsible for the regular care and
maintenance of your RV in accordance with this manual and
the component manufacturer’s instructions.
• it is also your responsibility and obligation to return the
RV to an authorized dealer for any warranty repairs and
service that may be required.
• Proper maintenance will help avoid situations where the
Limited Base Warranty and Limited Structural Warranty
will not cover items due to neglect.
• Your dealer is responsible for proper service prior to
delivery, and has a continued interest in your satisfaction.
◦We recommend warranty and maintenance services
be performed by your Grand Design RV dealer.
• it is important to protect yourself and others with insurance
coverage for your RV. Your insurance agent can assist you
in obtaining the appropriate insurance coverage for personal
liability, theft, collision, property damage, etc.

Service & Warranty
9
Obtaining Warranty Service
Warranty service must be obtained:
• WITHIN a reasonable time after the discovery
of a defect, and
• BEFORE the applicable warranty period expires.
To help your dealer provide you the best level of service,
please do the following:
Call ahead
It is best to have your service performed several weeks
before you plan to use your RV. Your dealer may need some
time to get you in their schedule. Most service departments
are the busiest on Mondays, Fridays and before holidays.
Be prepared
Keep your warranty and service history paperwork available.
Past repairs and maintenance records may help the service
technician diagnose a current issue.
Make a list
Provide the dealer a prioritized list of all repairs needed. If
you need your RV returned by a specific date, discuss this
with the dealer’s service management. A second appoint-
ment may be required to complete lower priority list items or
if parts need to be ordered.
While waiting
If possible, drop o your RV. Usually, customers cannot watch
as repair work is performed. A shop’s insurance may even
require that customers not be allowed in the service area.
Inspect the work performed
Inspect all repairs thoroughly. Notify the dealer’s service
manager of any dissatisfaction right away.
• If you cannot immediately return your RV for repair,
make an appointment to return as soon as possible.
• If a problem re-occurs after leaving the dealership,
contact the dealer’s service manager and Grand Design
RV Customer Support, to quickly resolve the issue.
Please have the
following available
when you call:
1. Your name, location and
phone number where
you can be reached
2. Your RV's 17-digit VIN
3. Date of purchase
4. Contact information for
the RV repair facility or
dealer
5. Detailed description of
the concern
6. If applicable, the
component description,
serial and model
numbers
Promptly report
any issue with an
RV repair to the
management where
the work was done. All
repair businesses require
notification of problems
within a specified time limit.
Please familiarize yourself
with the RV dealer or repair
center’s policies.

Service & Warranty
10
Obtaining Emergency
Warranty Repair
A roadside emergency can happen at any time, whether your RV
is new or old. If you are traveling, using the following guidelines
can help get you back on the road faster.
1. To find the nearest authorized repair center, use the
Dealer Locator on our website www.granddesignrv.com.
2. If there is not an authorized dealer near your location,
try the following to find a repair facility:
• Ask the campground sta for referrals.
• Check the local telephone yellow pages.
• Contact your dealer, or
• Grand Design RV Customer Support.
3. When you find an authorized dealer or repair facility:
a. Call the RV repair facility to discuss your situation and
make an appointment. Ask how their billing will be han-
dled. They may choose to bill Grand Design RV directly;
otherwise, you are expected to pay them.
b. Have the RV repair facility inspect your RV. Either they
or you must call Grand Design RV Customer Support
to discuss applicable warranty coverage prior to any
repair work being performed.
c. Grand Design RV Customer Support will issue an
authorization number upon warranty repair approval
and advise if any original parts must be returned.
d. Only after the authorization number has been issued,
may the repair center begin work on your RV.
e. For reimbursement, either you or the RV repair facility
must send a copy of your itemized repair bill and all
requested return parts to Grand Design RV by UPS
(regular ground, freight pre-paid) within 60-days of
the completed repair date.
◦To expedite processing your warranty claim, include
your name, address, phone number, the RV’s 17-digit
VIN, and your authorization number.
◦If returning parts, include a copy of your freight bill.

Service & Warranty
11
f. Inspect the completed repair work thoroughly. If you
are not satisfied, communicate that to the RV repair
facility management. Make sure you are satisfied with
the repair before you pay or leave the premises.
Obtaining emergency repair assistance
on a weekend or after business hours
If an authorized Grand Design RV dealer is not located nearby,
contact your selling dealer for assistance. If your dealer is
closed, check with the campground sta or telephone yellow
pages for an RV repair facility. Have the item repaired and
contact Grand Design RV Customer Support immediately the
following business day.
Replacement Parts
Replacement warranty parts are only distributed by authorized
Grand Design RV dealers or service centers. Grand Design RV
does not sell parts retail direct or to non-authorized dealers.
If an original part is no longer available, Grand Design RV or
your dealer will try to provide an appropriate substitute.
Aftermarket Installations
& Alterations
Aftermarket installations or alterations to the original equipment
vehicle as distributed by Grand Design RV are not covered by
the Limited Base and Structural Warranties. The special body
company, assembler, equipment installer, or up-fitter is solely
responsible for warranties on the body or equipment and any
alterations (or any eect of the alterations) to any of the parts,
components, systems, or assemblies installed by Grand Design
RV. Grand Design RV is not responsible for the safety or quality
of design features, materials, or workmanship of any alterations
by such suppliers.

Service & Warranty
12
Updating Your
Contact Information
Grand Design RV requests that you please notify us in writing,
of any change in address, ownership, or if your RV is ever stolen,
totaled or destroyed. Please remember to contact us if you sellPlease remember to contact us if you sell
your RV, or if you have purchased youryour RV, or if you have purchased your Grand Design RV usedGrand Design RV used
and are not the original ownerand are not the original owner..
Federal law requires that we keep a record of Grand Design RV
owners. Please help us keep your contact information up to date,
so that we can reach you promptly in the event of a customer
notification letter or recall.
To update your contact information,
Email: customerservice@granddesignrv.com
or Write: Grand Design RV
11356 County Road 2
Middlebury, IN 46540
If you have any questions, please contact Grand Design RV
Customer Support at (574) 825-9679.

13
Service & Warranty
Grand Design RV
ONE YEAR LIMITED BASE WARRANTY
SUMMARY
What does this Warranty cover?
Grand Design RV, LLC (“Warrantor”) provides this One (1) Year (“Warranty Period”) Limited
Base Warranty [which begins to run from the earlier of (i) the date of purchase by the original retail
consumer purchaser or (ii) when the recreational vehicle is put into service] against certain defects
in materials and/or workmanship for the recreational vehicle manufactured by, and workmanship
provided directly by, Warrantor arising under normal use and service to the ORIGINAL RETAIL
CONSUMER PURCHASER for the Warranty Period of the recreational vehicle. This Warranty only
covers material components and parts of the recreational vehicle actually manufactured by and made
by Warrantor and labor provided directly by Warrantor but no parts not made or manufactured by
Warrantor. In addition to the forgoing and the other limitations and restrictions set for in this limited
warranty, this limited warranty only covers a recreational vehicle sold by an authorized warrantor
dealer to the original retail customer or its assign (transfer) to another retail purchaser within the
warranty period, but only if the warranty for the recreational vehicle is registered in the original ve-
hicle owner’s name within the thirty (30) day start date period set forth above.
THIS WARRANTY CONSTITUTES THE EXCLUSIVE REMEDY FOR ALL DEFECTS OF
MATERIAL AND WORKMANSHIP. THIS WARRANTY IS IN LIEU OF ANY AND ALL OTH-
ER EXPRESSED OR IMPLIED WARRANTIES. THERE ARE NO OTHER EXPRESSED OR
IMPLIED WARRANTIES BEYOND THOSE SET FORTH HEREIN. THERE ARE NO WAR-
RANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. IN
ADDITION TO THE EXCLUSIONS SET FORTH IN THIS LIMITED WARRANTY, THIS WAR-
RANTY DOES NOT APPLY TO DAMAGE DUE TO NEGLIGENT USE, MISUSE, ABUSE OR
ACCIDENT INVOLVING ANY PART AND/OR ALL OF THE RECREATIONAL VEHICLE, OR
THE REPAIR OR ALTERATION OF SUCH RECREATIONAL VEHICLE. ANY REPAIR OR AL-
TERATION TO THE RECREATIONAL VEHICLE SPECIFICALLY VOIDS THIS WARRANTY.
ANY COMMERCIAL USE, RENTAL, OR BUSINESS USE OF THE RECREATIONAL VEHI-
CLE VOIDS THIS AND ALL OTHER WARRANTIES PROVIDED BY WARRANTOR.
The sole remedy for a breach of the warranty is as follows. Defective parts and workmanship will be
replaced by the Warrantor, or the Warrantor’s authorized agent, provided that the following terms are
met:
1. The Warrantor’s authorized agent must be notied of the covered defect within the warranty
period and within Twenty (20) days of when the defect was discovered or should have been
discovered by a reasonable person exercising reasonable care according to the terms of this
Limited Warranty.
2. The person seeking the replacement of the defective part or labor must be the original retail
consumer purchaser, or an assignment to another consumer purchaser within the Warranty
Period. Any assignment does not extend the Warrant Period.

Service & Warranty
14
3. The defective material or workmanship for which the warranty work and/or part is sought must be
to the RECREATIONAL VEHICLE itself only.
4. The other terms and conditions of this Limited Warranty must be satised.
What types of things are excluded from the Warranty?
This Warranty does not cover:
a. Defects in any component parts or labor of the recreational vehicle which are not considered the REC-
REATIONAL VEHICLE or which were not manufactured by Warrantor;
b. Defects in any items or labor which are covered by a separate warranty from the original manufacturer
of any part that is used by Warrantor in the RECREATIONAL VEHICLE;
c. Deterioration due to normal wear, tear, and exposure;
d. Repairs or replacements made necessary by negligence, negligent use of, misuse of, abuse of, loading
the unit beyond its gross weight limitations, accidents, acts of God, modications or alterations in or to
the RECREATIONAL VEHICLE by anyone, and failure to maintain or care for the RECREATIONAL
VEHICLE, and any and all matters which were not within the control of the Warrantor;
e. Neglect of the recreational vehicle or any part of it;
f. Repairs or replacements made necessary by reason of a failure of the original retail consumer purchaser
or others to follow ordinary maintenance procedures as recommended by the Warrantor or the manu-
facturer or dealer of the recreational vehicle;
g. Any defect caused in-transit to or from a dealer or to or from the consumer or by the consumer or
another;
h. Any defects in work, labor, materials or parts not actually manufactured by, performed by or
made by Warrantor;
i. Tires; Batteries; Optional Generators and certain Appliances & Electronic Entertainment Equipment
which is warranted separately by the respective component manufacturer.
j. Recreational vehicles purchased anywhere other than from an authorized Warrantor dealer;
k. Alterations, modications or changes to the original design and build of the recreational vehicle;
l. Vehicles used for rental, business or disaster relief purposes;
m. Routine maintenance and adjustments;
n. Vehicles registered and used outside the U.S. and Canada;
o. Consequential/incidental expenses (damages) such as service calls, transportation, lodging, food,
fuel, etc. NOTE: Some states do not allow the exclusion of incidental or consequential damages,
so this exclusion may not apply to you;
p. Fading, yellowing or aging of exterior materials due to UV or sunlight or weather exposure;
q. Damage that has occurred as a result of misuse, abuse, neglect, or lack of maintenance;
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