Solar Group Limited – 0800 447 336 | Page 16
Section 10:
Common Issues
1. No hot water:
a. Check element s sw tched on at the wall.
b. Check f power company turned the r pple power off
c. Check that the fuse n the thermostat has not popped – may need to replace w th auto-reset thermostat, reduce SMX by 5˚C.
d. Check the t m ng for the element s on for long enough – most cyl nders requ re 6 hours of heat ng.
e. Check shower flow rate s not too h gh – may requ re flow meter.
2. System not performing as well as expected
a. Check non-return valve s nstalled and work ng, check not thermos phon ng at n ght. (Temp at n ght should be
s m lar to amb ent) – may requ re a second NRV.
3. Boiling on the roof but not heating cylinder
a. Check the flow meter rate
b. No flow - bleed pump f mak ng loud no se, s pump connected vert cally?
c. Check there s no h gh spots above the solar (w ll create a steam block) – use steam vent. (AAV).
d. Check steam vent s work ng.
e. Check pump s on fast enough speed.
4. System flooding through house (not that common)
a. Th s has mostly happened where heat has got through to Polypropylene p pe and melted t. Ensure that copper
s used where th s can occur. (NB heat can travel up the cold supply p pe when the whole cyl nder s HOT.)
May requ re thermal trap on the cold supply (bare copper p pe n a loop).
b. Check that the heat dump at the TPR valve can dra n away w thout back ng up and flood ng – may requ re flow restr ctor
n heat dump loop.
5. Cylinder making banging noise
a. Due to cyl nder expans on through heat. Ensure that a cold water expans on valve and a hot water TPR valve are
f tted and work ng. Reduce CWE valve to 6 bar.
6. Sensor Error.
a. Check that the screw nto the w re at the control box s screwed nto the w re and not the plast c.
b. To check f a w re fault, sw tch w th a dummy sensor.
7. Funny temperature readings
a. Check the r ght sensor s used n the r ght pos t on. PT1000 (grey) for TDC and SolaStat for Plus2 controllers (black)
8. Element not coming up to 60C
a. Check probe contact w th cyl nder and allow 8°C for losses.
b. Check t m ng and temp of heat ng program.
c. Check clock t me, check n ght rate and r pple control potent al confl cts w th t mers.
9. Night circulation from cylinder to panel—due to controller not reach ng pump off Temp d fferent al
a. Improve connect on w th Inlet Probe.
b. Check f the Recool ng funct on s ON
10. Too much hot water—system is always boiling
a. Remove tubes.
b. Install heat dump loop.
c. Turn ON Recool ng funct on.
d. Look at heat ng t m ng.