GreenWorks CSG301 User manual

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CSG301

CSG301
www.greenworksaustralia.com
Greenworks Australia
A Division Jak Max P/L
380 Foley’s Road Derrimut
Victoria, Australia 3026
2000007AU
EN OPERATOR MANUALCHAINSAW

1 Description......................................... 2
1.1 Purpose.............................................................. 2
1.2 Overview........................................................... 2
1.3 Packing list........................................................ 2
2 General power tool safety
warnings............................................. 2
2.1 Work area safety................................................ 2
2.2 Electrical safety................................................. 2
2.3 Personal safety...................................................2
2.4 Power tool use and care..................................... 3
2.5 Service............................................................... 3
3 Chainsaw safety warnings................ 3
4 Prevent operator kickback............... 3
5 Symbols on the product.................... 4
6 Risk levels...........................................4
7 Recycle................................................4
8 Installation......................................... 5
8.1 Unpack the machine.......................................... 5
8.2 Add the bar and chain lubricant.........................5
8.3 Assemble the guide bar and the chain............... 5
8.4 Install the battery pack.......................................5
8.5 Remove the battery pack................................... 5
9 Operation........................................... 6
9.1 Examine the chain lubrication........................... 6
9.2 Hold the machine...............................................6
9.3 Start the machine............................................... 6
9.4 Stop the machine............................................... 6
9.5 Fell a tree........................................................... 6
9.6 Limb a tree.........................................................6
9.7 Buck a log..........................................................7
10 Maintenance.......................................7
10.1 Adjust the chain tension.................................... 7
10.2 Sharpen the cutters.............................................7
10.3 Guide bar maintenance...................................... 8
11 Transportation and storage.............. 8
12 Troubleshooting................................. 8
13 Technical data.................................... 9
14 Warranty............................................ 9
1
English EN

1 DESCRIPTION
1.1 PURPOSE
This chainsaw is designed for cutting branches, trunks, logs
and beams of a diameter determined by the cutting length of
the guide bar. It is only designed to cut wood.
It is only to be used in an outdoor, domestic application by
adults.
Do not use the chainsaw for any purpose not listed above.
This chainsaw is not to be used for professional tree services.
It is not to be used by children or by persons not wearing
adequate personal protective equipment and clothing.
1.2 OVERVIEW
Figure 1-15
1Guide bar cover
2Front handle guard
3Front handle
4Lock out button
5Trigger
6Oil tank cap
7Oil indicator
8Spike bumpers
9Saw chain
10 Guide bar
11 Battery release button
12 Rear handle
13 Chain tension knob
14 Chain cover
15 Chain cover knob
16 Bolt for saw chain
tension
17 Sprocket
18 Bar guide
19 Oil outlet
20 Bar groove
21 Chain drive links
22 Cutter
23 Felling direction
24 Danger zone
25 Escape route
26 Direction of fall
27 Notch
28 Felling back cut
29 Hinge
30 Limb cut
31 Keep work off
ground leave support
limbs until log is cut
32 Log supported along
the entire length
33 Cut from top (over
buck) avoid cutting
earth
34 Log supported one
end
35 Under buck
36 Over buck
37 Log supported both
ends
38 Bucking a log
39 Stand on uphill side
when cutting because
log may roll
1.3 PACKING LIST
1Chainsaw
2Scabbard
3Manual
2 GENERAL POWER TOOL
SAFETY WARNINGS
WARNING
Read all safety warnings and all instructions. Failure to
follow the warnings and instructions may result in electric
shock, fire and/or serious injury.
Save all warnings and instructions for future reference.
The term “power tool” in the warnings refers to your battery-
operated (cordless) power tool.
2.1 WORK AREA SAFETY
•Keep work area clean and well lit. Cluttered or dark
areas invite accidents.
•Do not operate power tools in explosive atmospheres,
such as in the presence of flammable liquids, gases or
dust. Power tools create sparks which may ignite the dust
or fumes.
•Keep children and bystanders away while operating a
power tool. Distractions can cause you to lose control.
2.2 ELECTRICAL SAFETY
•Do not expose power tools to rain or wet
conditions.Water entering a power tool will increase the
risk of electric shock.
2.3 PERSONAL SAFETY
•Stay alert, watch what you are doing and use common
sense when operating a power tool. Do not use a
power tool while you are tired or under the influence
of drugs, alcohol or medication. A lapse of attention
while operating power tools may result in serious
personal injury.
•Use personal protection. Always wear eye protection.
Protective products such as dust mask, non-skid safety
shoes, hard hat or hearing protection used appropriately
will reduce personal injuries.
•Prevent unintentional starting. Ensure the switch is in
the off position before connecting to power source
and/or battery pack and when picking up or carrying
the tool. Carrying power tools with your finger on the
switch or energizing power tools that have the switch on
invites accidents.
•Remove any adjusting key or wrench before turning
the power tool on. A wrench or a key left attached to a
rotating part of the power tool may result in personal
injury.
•Do not over-reach. Keep proper footing and balance
at all times. This enables better control of the power tool
in unexpected situations.
•Dress properly. Do not wear loose clothing or
jewellery. Keep your hair, clothing and gloves away
from moving parts. Loose clothes, jewellery or long hair
can be caught in moving parts.
2
English
EN

•If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used. Use of dust collection can
reduce dust related hazards.
2.4 POWER TOOL USE AND CARE
•Do not force the power tool. Use the correct power
tool for your application. The correct power tool will do
the job better and safer at the rate for which it was
designed.
•Do not use the power tool if the switch does not turn it
on and off. Any power tool that cannot be controlled with
the switch is dangerous and must be repaired.
•Disconnect the plug from the power source and/or the
battery pack from the power tool before making any
adjustments, changing accessories, or storing power
tools. Such preventive safety measures reduce the risk of
starting the power tool accidentally.
•Store idle power tools out of the reach of children and
do not allow persons unfamiliar with the power tool or
these instructions to operate the power tool. Power
tools are dangerous in the hands of untrained users.
•Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and any
other condition that may affect the power tool’s
operation. If damaged, have the power tool repaired
before use. Many accidents are caused by poorly
maintained power tools.
•Keep cutting tools sharp and clean. Properly
maintained cutting tools with sharp cutting edges are less
likely to bind and are easier to control.
•Use the power tool, accessories and tool bits etc. in
accordance with these instructions, taking into
account the working conditions and the work to be
performed. Use of the power tool for operations different
from those intended could result in a hazardous situation.
2.5 SERVICE
•Have your power tool serviced by a qualified repair
person using only identical replacement parts. This
will ensure that the safety of the power tool is maintained.
3 CHAINSAW SAFETY
WARNINGS
•Keep all parts of the body away from the saw chain
when the chainsaw is operating. Before you start the
chainsaw, make sure the saw chain is not in contact
with anything. A moment of inattention while operating
chainsaws may cause entanglement of your clothing or
body with the saw chain.
•Always hold the chainsaw with your right hand at the
rear handle and your left hand at the front handle.
Holding the chainsaw with a reversed hand configuration
increases the risk of personal injury and should never be
done.
•Hold the power tool by insulated gripping surfaces
only, because the saw chain may contact hidden
wiring or its own cord. Saw chains contacting a “live”
wire may make exposed metal parts of the power tool
“live” and could give the operator an electric shock.
•Wear safety glasses and hearing protection. Further
protective product for head, hands, legs and feet is
recommended. Adequate protective clothing will reduce
personal injury from flying debris or accidental contact
with the saw chain.
•Do not operate a chainsaw in a tree. Operation of a
chainsaw while up in a tree may result in personal injury.
•Always keep proper footing and operate the chainsaw
only when standing on fixed, secure and level surface.
Slippery or unstable surfaces such as ladders may cause
loss of balance or control of the chainsaw.
•When cutting a limb that is under tension, be alert of
spring back. When the tension in the wood is released,
the spring loaded limb may strike the operator and/or
throw the chainsaw out of control.
•Use extreme caution when cutting brush and saplings.
The slender material may catch the saw chain and be
whipped toward you or pull you off balance.
•Carry the chainsaw by the front handle with the
chainsaw switched off and away from your body.
When transporting or storing the chainsaw, always fit
the guide bar cover. Proper handling of the chainsaw
will reduce the likelihood of accidental contact with the
moving saw chain.
•Follow instructions for lubricating, chain tensioning
and changing accessories. Improperly tensioned or
lubricated chain may either break or increase the chance
for kickback.
•Keep handles dry, clean, and free from oil and grease.
Greasy, oily handles are slippery, causing loss of control.
•Cut wood only. Do not use chainsaw for purposes not
intended. For example: do not use chainsaw for
cutting plastic, masonry or non-wood building
materials. Use of the chainsaw for operations other than
intended could result in a hazardous situation.
4 PREVENT OPERATOR
KICKBACK
Kickback may occur when the nose or tip of the guide bar
touches an object, or when the wood closes in and pinches the
saw chain in the cut.
Tip contact in some cases may cause a sudden reverse
reaction, kicking the guide bar up and back towards the
operator.
Pinching the saw chain along the top of the guide bar may
push the guide bar rapidly back towards the operator.
Either of these reactions may cause you to lose control of the
saw which could result in serious personal injury. Do not rely
exclusively upon the safety devices built into your saw. As a
chainsaw user, you should take several steps to keep your
cutting jobs free from accident or injury.
3
English EN

Kickback is the result of tool misuse and/or incorrect
operating procedures or conditions and can be avoided by
taking proper precautions as given below:
•Maintain a firm grip, with thumbs and fingers
encircling the chainsaw handles, with both hands on
the saw and your body and arm positioned to allow
you to resist kickback forces.
Kickback forces can be controlled by the operator, if
proper precautions are taken. Do not let go of the
chainsaw.
•Do not overreach and do not cut above shoulder
height. This helps prevent unintended tip contact and
enables better control of the chainsaw in unexpected
situations.
•Only use replacement bars and chains specified by the
manufacturer. Incorrect replacement bars and chains
may cause chain breakage and/or kickback.
•Follow the manufacturer’s sharpening and
maintenance instructions for the saw chain.
Decreasing the depth gauge height can lead to increased
kickback.
5 SYMBOLS ON THE PRODUCT
Some of the following symbols may be used on this product.
Please study them and learn their meaning. Proper
interpretation of these symbols will allow you to operate the
product better and safer.
Symbol Explanation
Direct current-Type or characteristic
of current.
Precautions that involve your safety.
Read and understand all instructions
before operating the product, and fol-
low all warnings and safety instruc-
tions.
Wear eye and ear protection.
Do not expose the product to rain or
moist conditions.
Avoid bar nose contact.
Hold with both hands.
DANGER! Be careful with kickbacks.
Symbol Explanation
Wear non-slip, heavy duty gloves.
Keep all bystanders at least 15m away.
6 RISK LEVELS
The following signal words and meanings are intended to
explain the levels of risk associated with this product.
SYM-
BOL
SIGNAL MEANING
DANGER Indicates an imminently haz-
ardous situation,which, if not
avoided, will result in death
or serious injury.
WARNING Indicates a potentially hazard-
ous situation,which, if not
avoided, could result in death
or serious injury.
CAUTION Indicates a potentially hazard-
ous situation, which, if not
avoided, may result in minor
or moderate injury.
CAUTION (Without Safety Alert Sym-
bol) Indicates a situation that
may result in property dam-
age.
7 RECYCLE
Separate collection. You must not discard
with usual household waste. If it is necessa-
ry to replace the machine, or if it is no more
use to you, do not discard it with household
waste. Make this machine available for sepa-
rate collection.
Separate collection of used machine and
packaging let you recycle materials and use
them again. Use of the recycled materials
helps prevent environmental pollution and
decreases the requirements for raw materi-
als.
At the end of their useful life, discard batter-
ies with a precaution for our environment.
The battery contains material that is danger-
ous to you and the environment. You must
remove and discard these materials separate-
ly at a equipment that accepts lithium-ion
batteries.
4
English
EN

8 INSTALLATION
WARNING
Do not change or make accessories that are not
recommended by the manufacturer.
WARNING
Do not put in the battery pack until you assemble all the
parts.
8.1 UNPACK THE MACHINE
WARNING
Make sure that you correctly assemble the machine before
use.
WARNING
• If the parts are damaged, do not use the machine.
• If you do not have all the parts, do not operate the
machine.
• If the parts are damaged or missing, speak to the service
center.
1. Open the package.
2. Read the documentation in the box.
3. Remove all the unassembled parts from the box.
4. Remove the machine from the box.
5. Discard the box and package in compliance with local
regulations.
8.2 ADD THE BAR AND CHAIN
LUBRICANT
Examine the amount of oil in the machine. If the oil level is
low, add the bar and chain lubricant as follows.
IMPORTANT
Use bar and chain lubricant that is only for chains and chain
oilers.
NOTE
The machine comes from the factory without bar and chain
lubricant.
1. Loosen and remove the cap from the oil tank.
2. Put the oil into the oil tank.
3. Monitor the oil indicator to make sure that no dirt in the
oil tank while you add the oil.
4. Put the oil cap on.
5. Tighten the oil cap.
6. The whole oil tank will last for 15 - 40 minutes.
IMPORTANT
Do not use dirty, used or contaminated oil. Damage can
occur to the bar or chain.
8.3 ASSEMBLE THE GUIDE BAR AND
THE CHAIN
Figure 1-7
1. Loose the chain cover by turning the chain cover knob
counterclockwise.
2. Remove the chain cover.
3. Put the chain drive links into the bar groove.
4. Put the chain cutters in the direction of the chain
operation.
5. Put the chain in position and make sure that the loop is
behind the guide bar.
6. Hold the chain and bar.
7. Put the chain loop around the sprocket.
8. Make sure the chain tension pin hole on the guide bar fits
correctly with the bolt.
9. Install the chain cover.
10. Tighten the chain. Refer to Adjust the chain tension.
11. Tighten the chain cover knob when the chain is well
tensioned.
NOTE
If you start the chain saw with a new chain, have a test for
2-3 minutes. A new chain gets longer after the first use,
examine the tension and tighten the chain if necessary.
8.4 INSTALL THE BATTERY PACK
Figure 2
WARNING
• If the battery pack or charger is damaged, replace the
battery pack or the charger.
• Stop the machine and wait until the motor stops before
you install or remove the battery pack.
• Read, know, and do the instructions in the battery and
charger manual.
1. Align the lift ribs on the battery pack with the grooves in
the battery compartment.
2. Push the battery pack into the battery compartment until
the battery pack locks into place.
3. When you hear a click, the battery pack is installed.
8.5 REMOVE THE BATTERY PACK
Figure 2
1. Push and hold the battery release button.
2. Remove the battery pack from the machine.
5
English EN

9 OPERATION
NOTE
Remove the battery pack and keep hands clear of the lock
out button when you move the machine.
IMPORTANT
Examine the chain tension before each use.
9.1 EXAMINE THE CHAIN
LUBRICATION
NOTE
Do not use the machine without sufficient chain lubrication.
Figure 1
1. Examine the lubricant level of the machine from the oil
indicator.
2. Add the lubricant if it is necessary.
9.2 HOLD THE MACHINE
Figure 8
1. Hold the chainsaw with your right hand at the rear handle
and left hand at the front handle.
2. Hold the handles with the thumbs and the fingers around
them.
3. Make sure that your left hand holds the front handle and
your thumb is below the handle.
9.3 START THE MACHINE
Figure 1.
1. Press the lock-out button.
2. Press the trigger while you hold the lock-out button.
3. Release the lock-out button.
9.4 STOP THE MACHINE
Figure 1.
1. Release the trigger to stop the machine.
9.5 FELL A TREE
Figure 9-10.
Recommendation that the first-time user should, as a
minimum practice, cutting logs on a saw-horse or cradle.
Before you start to fell a tree, make sure that
• The minimum distance between the areas of bucking and
felling is two times the height of the tree.
• The operation does not
• Cause injury to personnel.
• Hit utility lines. If the tree touches utility lines,
immediately tell the utility company.
• Cause losses in property.
• The user is not in the dangerous area, for example, the
downhill side of the area.
• The escape paths that extend back and diagonally behind
the felling direction are clear. The felling direction is
controlled by
• The natural lean of the tree.
• The location of larger branches.
• The wind direction.
• There are no dirt, stones, loose bark, nails, and staples on
the tree.
1. Make a lower level notching cut. Make sure that this
cut is
a) 1/3 wide of the diameter of the tree.
b) Perpendicular to the felling direction.
CAUTION
The level notching cut helps prevent pinching of the
saw chain or the guide bar when you make the second
notch.
2. Make the felling cut no less than 50 mm and higher
than the level notching cut. Make sure that this cut
a) Is parallel to the level notching cut.
b) Keeps sufficient wood to become a hinge which
prevents the tree from twisting and felling to the
wrong direction.
When the felling cut gets near the hinge, the tree falls.
Stop the felling cut if the tree
• Does not fall to the correct direction or
• Move rearward and forward and stuck the chain.
3. Use felling wedge to open the cut and let the tree fall
to the correct direction.
4. When the tree starts to fall,
a) Remove the chainsaw from the cut.
b) Stop the machine.
c) Put the machine down.
d) Go away through the escape path. Be careful with
overhead branches and your footing.
9.6 LIMB A TREE
Figure 11.
Limbing is to remove the branches from a fallen tree.
1. Keep the larger lower branches to hold the log off the
ground.
2. Remove the small limbs in one cut.
3. Limb the branches with tension from the bottom to up.
4. Keep the larger lower branches as a support until the log
is limbed.
6
English
EN

9.7 BUCK A LOG
Figure 12-15.
Bucking is to cut a log into lengths. Keep your body balance.
If it is possible, lift the log and hold it with branches, logs or
chock.
• When the log is held along the full length, cut it from the
top.
• When the log is held on one end,
1. Cut the first time 1/3 of the diameter from the bottom.
2. Cut the second time from the top to complete the
bucking.
• When the log is held on two ends,
1. Cut the first time 1/3 of the diameter from the top.
2. Cut the second time lower 2/3 from the bottom to
complete the bucking.
• When the log is on a slope,
1. Stand on the uphill side.
2. Control the chainsaw.
3. Hold the handles tightly.
4. Release the cut pressure near the end of the cut.
NOTE
Do not let the chain touch the ground.
When bucking is complete,
1. Release the trigger.
2. Stop the chainsaw fully.
3. Move the chainsaw from tree to tree.
10 MAINTENANCE
CAUTION
Do not let brake fluids, gasoline, petroleum-based materials
touch the plastic parts. Chemicals can cause damage to the
plastic, and make the plastic unserviceable.
CAUTION
Do not use strong solvents or detergents on the plastic
housing or components.
WARNING
Remove the battery pack from the machine before
maintenance.
10.1 ADJUST THE CHAIN TENSION
Figure 2-7.
The more you use a chain the longer it becomes. It is
therefore important to adjust the chain regularly to take up the
slack.
Tension the chain as tightly as possible, but not so tight that
you cannot pull it round freely by hand.
WARNING
A slack chain may jump off and cause serious or even fatal
injury.
CAUTION
Wear protective gloves if you touch the chain, bar or areas
around the chain.
1. Stop the machine.
2. Loosen the chain cover by turning the chain cover knob
counterclockwise.
NOTE
It is not necessary to remove the chain cover to adjust the
chain tension.
3. Turn the chain tension knob clockwise to increase the
chain tension.
4. Turn the chain tension knob counterclockwise to decrease
the chain tension.
5. When the chain is at the wanted tension, tighten the chain
cover.
6. Pull the chain in the middle of the guide bar at the bottom
away from the bar. The gap between the chain guide and
the guide bar should be between 3 mm and 4 mm.
10.2 SHARPEN THE CUTTERS
Sharpen the cutters if it is not easy for the chain to go into the
wood.
NOTE
We recommend that a service center, which has an electric
sharpener, perform important sharpening work.
Figure 16-19.
1. Tensioning chain.
2. Sharpen the cutters corner with a 5/32 in. (4 mm)
diameter round file .
3. Sharpen the top plate, side plate and depth gauge with a
flat file.
4. File all the cutters to the specified angles and the same
length.
7
English EN

NOTE
During the process,
• Keep the file flat with the surface to be sharpened.
• Use the midpoint of the file bar.
• Use light but firm pressure when sharpening the
surface.
• Lift the file away on each return stroke.
• Sharpen the cutters on one side and then move to the
other side.
Replace the chain if:
• The length of the cutting edges is less than 5 mm.
• There is too much space between the drive links and the
rivets.
• The cut speed is slow
• Sharpening the chain many times but it does not increase
the cutting speed. The chain is worn.
10.3 GUIDE BAR MAINTENANCE
Figure 20-21.
NOTE
Make sure that it is turned over periodically to keep
symmetrical wear on the bar.
1. Lubricate the bearings on the nose sprocket (if present)
with the syringe (not included).
2. Clean the bar groove with the scraping hook (not
included).
3. Clean the lubrication holes.
4. Remove burr from the edges and level the cutters with a
flat file.
Replace the bar if:
• the groove is not fit with the height of the drive links
(which must never touch the bottom).
• the inside of the guide bar is worn and make the chain
lean to one side.
11 TRANSPORTATION AND
STORAGE
Before you move the machine, always
• Remove the battery pack from the machine.
• Keep hands clear of the lock-out button.
• Put the scabbard on the guide bar and the chain.
Before you put the machine into storage, always
• Remove all residual oil from the machine.
• Remove the battery pack from the machine.
• Clean all unwanted material from the machine.
• Make sure that the storage area is
• Not available to children.
• Away from agents which can cause corrosion, such as
garden chemicals and de-icing salts.
12 TROUBLESHOOTING
Problem Possible cause Solution
The guide bar and
the chain become
hot and release
smoke.
The chain is too
tight.
Adjust the chain
tension.
The oil tank is
empty.
Add lubricants.
Contamination
causes a blockage
of the discharge
port.
Remove the guide
bar and clean the
discharge port.
Contamination
causes a blockage
of the oil tank.
Clean the oil tank.
Add new lubri-
cant.
Contamination
causes a blockage
of the guide bar
and the oil tank
cap.
Clean the guide
bar and the oil
tank cap.
Contamination
causes a blockage
of the sprocket or
guide wheels.
Clean the sprocket
and the guide
wheels.
The motor runs
but the chain does
not rotate.
The chain is too
tight.
Adjust the chain
tension.
The guide bar and
the chain are dam-
aged.
Replace the guide
bar and the chain
if it is necessary.
The motor is dam-
aged.
1. Remove the
battery pack
from the ma-
chine.
2. Remove the
guide bar cov-
er.
3. Remove the
bar and saw
chain.
4. Clean the ma-
chine.
5. Install battery
pack and oper-
ate the ma-
chine.
If the sprocket ro-
tates, it means the
motor works prop-
erly. If not, call
service center.
8
English
EN

Problem Possible cause Solution
The motor runs
and the chain ro-
tates, but the chain
does not cut.
The chain is blunt. Sharpen or replace
the saw chain.
The chain is in the
incorrect direction.
Turn the chain
loop to the other
direction.
The chain is tight
or loose.
Adjust the chain
tension.
The machine does
not start. The chain brake is
engaged.
Pull the chain
brake in the direc-
tion of the user to
disengage it.
The machine and
battery are not
connected correct-
ly.
Make sure that the
battery release
button clicks when
you install the bat-
tery pack.
The battery level
is low.
Charge the battery
pack.
The lock out but-
ton and the trigger
are not pushed at
the same time.
1. Push the lock-
out button and
hold it.
2. Push the trig-
ger to start the
machine.
The battery is too
hot or too cold.
Refer to battery
and charger man-
ual.
The motor runs,
but the chain does
not cut correctly,
or the motor stops
after around 3 sec-
onds.
The machine is in
the protection
mode to protect
the PCB.
Release the trigger
and start the ma-
chine again. Do
not force the ma-
chine to cut.
The battery is not
charged.
Charge the battery.
Refer to the bat-
tery and charger
manual for correct
charging proce-
dures.
The chain is not
lubricated.
Lubricate the
chain to decrease
the friction. Do
not let the guide
bar and the chain
operate without
sufficient lubri-
cant.
Incorrect battery
storage tempera-
ture
Cool the battery
pack until it de-
creases to the am-
bient temperature.
13 TECHNICAL DATA
Voltage 24 V DC
No load speed 4 m/s
Guide bar length 254 mm
Chain stop < 2 s
Chain oil capacity 50 ml
Weight (without battery
pack)
2.7 kg
Measured sound pressure
level
LpA= 80.4 dB(A), KpA= 3
dB(A)
Guaranteed sound power
level
LwA.d= 97 dB(A)
Vibration 2.5 m/s2, K = 1.5 m/s2
Chain 91PJ040X/
CL15040X(JL9D-1X40)
Guide bar 100NDEA041/
M1501040-1041TL(M143104
0-1041HL)
14 WARRANTY
(The full warranty terms and conditions can be found on
Greenworks webpage)
The Greenworks warranty is 4 years on the product, and 2
years on batteries (consumer/private usage) from the date of
purchase. This warranty covers manufacturing faults. A faulty
product under warranty might be either repaired or replaced.
A unit that has been misused or used in other ways then
described in the owner’s manual might be rejected for
warranty. Normal wear, and wear parts are not considered as
warranty. The original manufacturer warranty is not affected
by any additional warranty offered by a dealer or retailer.
A faulty product must be returned to the point of purchase in
order to claim for warranty, together with the proof of
purchase (receipt).
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